We are getting close to the end of an 8 day adventure on Carnival Magic and have a few negatives to report . The entertainment in the evening was not what we expected compared to our previous 2 cruises with Carnival. The only night we half enjoyed was the last night with the rock and roll of the 80's being played by the cast in costume. The entertainment on the main floor was much better with several different groups. The trio of female violinists from the Ukrane were the best. Some of the Pixel staff needs a lesson on customer courtesy as their new way of ordering pictures was very confusing and they were all 11x7 pictures but they didnt have one 11 x 7 frame to purchase and some of the help didnt even know how to order your pictures and didnt seem to care if you bought or not. We found most of the food ok but the dinner at night was great. We really need to put a shout out to our head waiter Joseph and his staff of Maryna and Cabata for the friendship they showed us every evening in the Northern Lights Restaurant. We hope to someday take another cruise and luck out to have them again. Also we would like to thank our housekeeping for the nice job of keeping our room clean and ice bucket filled. We did feel the carpet needed a good cleaning though. We will cherish all the fond memories we did have on this cruise though. We have previously been to Grand Turks but took the Rainbow Tour Bus for a tour of the island. My sister-in-law enjoyed it so that's what we had hoped for. A special thanks to Jaunita for her guide service on Bermuda. Very informative. My sister-in-law who took her first cruise with us at 83 years young got plenty of souvenirs to take back with her and we truly hope she decides to take another cruise in a couple years. My wife and I are planning an Alaska Cruise and Land tour in the next couple of years when she retires from her work. Once again, thank you Carnival for another great experience. Read Less

I choose Carnival Sunshine because we were able to depart from Charleston, SC. where I live! It was my first cruise and loved it! We cruised to Bermuda and Princess Cays from September 28-October 5th! Everyone was so nice and friendly! Our Steward LD (for short) kept us comfortable the whole time! Robert from Romania (Head Server) was awesome! One can tell he thoroughly enjoyed his job! He kept us entertained and was on the ball with his service! I would rate his service an 11!!!! The shows, food, Lido Deck, music, service, people and everything was wonderful! We also enjoyed the buffet.the ice cream and pizza! The the crew was friendly and accommodated us with all our needs. Shopping on the ship was awesome, I found some good deals for myself and family. I will do it all over again very soon!! Thank you very much Carnival Sunshine!! See you soon! Read Less

I booked with carnival before food was so good. I ate so much! I thought they was going to have to roll me of the ship. I had a wonderful experience on the freedom. I just returned from an 8 day cruise on the magic. The only exciting thing they had to do was bingo. They had bingo everyday. If it was bingo it was something else concerning the casino. They was pushing drinks. If you declined they just wouldn't stop hounding. However, my housekeeper was excellent. All the people i met on the ship was very disappointed as well. It was a cruise specifically for elderly or gamblers. I was very disappointed. I been itching to go on this cruise and it was whack. I'm going to give carnival a break and try royal caribbean. My cruise was from september 28,2019- october 6,2019.thye guys pig & anchor was hidden and not on the food itinerary all. Don't try the seafood shack the lobster rolls are horrible. Read Less

This is my 3rd cruise on the Breeze, once in 2014 and I decided I would not sail her again. Then my sister and I were looking for a cheap getaway, the pricing was good, so with some hesitation I booked the Breeze in July. We had a great time, the food was a marked improvement, entertainment good and service excellent. Then I booked the Bermuda cruise for September 21, with another couple. The itinerary was changed because of the hurricane. No problem, weather happens. The food was just mediocre at best. The steakhouse took forever and my husband got a tough ribeye, 2 of us didn't even get the meal we ordered. The Italian restaurant I have to say was the best meal we had all week. NOTE to VEGANS very few options for you, unless you want too eat pasta all week. We had no problems with the service on board. Embarkation was quick Debarkation was a nightmare with their new procedures. Everyone complained. It took us 2 and a half hours to get off the ship. This was about my 35th cruise, I have lost count and I am a platinum member with Carnival, but at this point I will stick to other lines.. The entertainment was okay, we mostly went to the comedy club. We spent time in the casion, it was very crowded and smokey.. I found the service good, everyone was very friendly and helpful. Read Less

We chose this cruise because we wanted to see the pink sand of Bermuda. Unfortunately Hurricane Jerry wanted to go there too. So it's still on our bucket list. It came as no surprise when I got the email 2 days before we sailed that the itinerary had been changed. We went to Puerto Rico , Dominican Republic and Turks and Caicos. Turks and Caicos was our favorite. The color of the water was absolutely amazing. About the ship....well I think it needs a bit of a facelift. It's looking old, the public areas were very narrow. My husband has to use a scooter and at times it got very narrow. I think the worse thing was the casino. They allow smoking in the casino and it was awful. We usually play in the evening on other cruises, but the smoke was so bad we did not. For sure I would not go on this ship again. Read Less

This ship was recently renovated and rebranded as the sunrise from the previous triumph. The renovations were nice and elegant. The food was great, entertainment was spectacular, especially Mikey Gibson as a cruise director. He was full of energy and so much fun. Perfect for a cruise that had very upset passengers due to hurricane humberto changing the whole itinerary from 3 days in bermuda to we didnt reach any foreign ports at all except for a 6 hour stay in Charleston, south carolina. the renovations were elegant however and i was always skeptical of how a 2 month dry dock comes out without issues. Well this ship has alot. - The elevators are a complete disaster and numerous times got stuck and would be shut down. Some of them would open and close several times before finally going to the floor you desired. -i have always viewed and read comments here on cruise critic but never replied or posted a review and always felt there were just negative people out there trolling. Well this was the first time that i did indeed smell sewage/garbage in any elevator that you use in the AFT of the ship near the piano bar and alchemy bar on deck 5. - Deck 2 we had plumbing issues, where we couldn't flush the toilet and the shower had no hot water. I belong to carnival groups on other social sites and people on my same cruise had the issues on other decks. -there were busted seats in the liquid lounge/theatre. Also a busted seat in the redfrog bar on the lido deck. -outside an elevator i saw panels on the wall being held up by packing tape! -white paint was pealing off corner railings in the buffet marketplace and you can see the gold trim that was painted over with white. - automatic doors into buffet is not automatic you need to push a button. Stupid and makes no sense if you have you hands full of food how do you press the button -glass automatic door coming off the lido pool area onto deck 9 would constantly get stuck!! Just seemed like a horribly rushed renovations. Carnival should take their time and look everything over. Also why didnt the sunrise receive the same 3 deck serenity and waterfall as sunshine her sister ship. That was such a wow factor!! Read Less

The new season for the Sunrise (aka Triumph), ok, lets break it down into a few areas. First shout out to the crew, they were wonderful, the whole trip were always upbeat and gracious as always. Second, the food we found to be cooked to our liking, and we always had our fill. Cruise Director-Mikey and staff most enjoyable we have encountered in 6 years of sailing. Especially having to make back up plans for 3 of the sailing days. Also he was very clear when he gave any instructions we needed to know. Entertainment- was refreshing to watch shows that wasn't the same thing we have seen on the Pride for the past 6 years. Now, for the flip side, for a ship that just went through a major over haul, some areas were sorely overlooked. And some of the deck plans weren't thought out very well, For example, deck 3 to get to the Aft Dining Room, you have to go up to Deck 5 and take the aft elevator (which most of the time only 2 of the 4 were working) back down to 3, The Carnival Hub App was a nice tool to have, sure you can bypass making your table reservation for the Aft Dining room on 5, but you can't request a specific table or server from the app, which in turn means you have a different server every night. The balcony rooms seem smaller than the other ships, there was only 1 night stand beside the bed, and the other side was about 7 inches from the wall/window to the balcony. Finally- with Carnival have a home port in Charleston, SC, you'd think that maybe they could have found more than 5 excursions for the guest to choose from when the docked there as an alternative port (since Bermuda was not an option). Read Less

I can’t begin to understand how any one can complain about the ship. Although I was one of the unfortunate ones to have their ports cancelled due to hurricane Humberto, I still can’t say a bad thing. They’re giving us a free cruise for the inconvenience and the staff did amazing! Yes being stuck on a port for 6 out of 7 days during bad seas was rough but the staff did everything they can to make us feel safe and welcomed. EVERY STAFF MEMBER on that ship is AMAZING ! The entertainment is top notch.. food is the best I’ve ever had and I’m sorry there was no waiting , ship was clean and never felt crowded. The entertainment went on even though it was hard to stand on the stage , trust me I know I was on it as well. You can’t predict bad weather and we we’re u lucky but As I said the staff did everything they could to make it a fun cruise . All our excursions were refunded immediately . I would highly recommend guys burgers and the blue cantina, food was amazing . The alchemy bar was hands down the best drinks and most talented bartenders I’ve ever seen and that’s coming from a bartender myself, I learned a lot of tricks from them. I highly Recommend ignoring the bad reviews and booking this cruise! Read Less

We took this as our first cruise. It was my birthday that week. We didn't make it to Bermuda, however we had a great time.The dining staff(Eddy. Riafin and one other ) were fantastic. All the staff including room staff was fantastic! We will definitely cruise with Carnival Sunrise again! For being on the ship 5 out of 6 days we were always enertained. The shows were incredible! The talent on that ship from shows to 3rd floor music was great. The pictuted we had done on formal nights came out beautiful, and there was no high potch sales involved! We look forward to sailing with Carnival Sunrise again, not to mention they gave us 100% refund dur to not making it to Bermida. We did stop in Charleston which was beautiful and enjoyed that port.All in all it was a grrat experience for a first time cruise! Can't wait to book again! Read Less

We were big Carnival fans but then they got greedy and service and quality went down to the basement. But we came back last year and things had improved-not much but somewhat On the Pride the service was excellent everywhere we went. Our cabin steward Yasa was fantastic. we had cruised with him before on Carnival. He exceeded all expectations of service and being just a great guy. We usually have issues in the formal dining. I mean some bad slow service but this time on the Pride- HayDee and her team of Roland and Rexter were outstanding. They were terrific people. My wife cried on the last service saying goodbye-Yeah I got a little choked up too. Due to weather the production shows were modified but still good. I hope Carnival keeps them as they are fun and entertaining. Some other cruise lines have changed things up and we don't care for their entertainment Cruise direct Dr. E worked hard to keep the crown engaged. He was fun. We are senior citizens but like fun times and Carnival most of the time provides that. But we expect excellent service and decent food. Carnival keeps trickling UP their drink prices and gratuity while limiting choices like a "bar" brandy and 18% tag on for drinks. They are greedy. Parents- either leave your kids at home OR watch them- IT is NOT their ship to run all over screaming and hollering. All in all- a good time was had. Read Less

The Trip: Now that our kids are grown, my wife and I prefer cruising in late August/early September for several reasons - not the least of which is to take advantage of back-to-school while its still warm enough to swim and enjoy the sun. This year was no different, and we knew the risk of booking during hurricane season - despite the fact that we'd been lucky over the previous 4 cruises and knew the odds were starting stack up against us. Previously we've had minor inconveniences, but nothing major. Well, we finally had a cruise that had to be redirected due to a hurricane, and it really wasn't that bad of an experience. We had a couple of days of rough weather (5-10 foot swells), but we wore the seasick patch and fared pretty well. Other people who had nothing or waited too late to take Dramamine didn't fare as well for 2 of the days, but I have to thank Carnival for redirecting south along the far edge of the storm to Grand Turk and Amber Cove rather than going north to New England or Canada - we were able to enjoy the warm weather and swim/sunbathe all 7 days. The Ship: The pride is an older ship, but in general Carnival's refreshes have improved her and she has held up fairly well. Some complain about the decor (I frankly don't care), and others complain that the ship is old. However, my wife and I prefer the smaller feel of the older design - the newer ships (in particular the megaships) are just too crowded for my taste. We did a Royal Caribbean cruise on a larger ship (3500-4000 passengers), and were turned off by the way they managed the larger crowds. The downside to the smaller design is that there really isn't a lot to do all day during bad/cold weather; the bigger ships have enclosed pools or other activities beyond the bars and casino. A definite upside is that the passenger to crew ratio is better, and the ship is easy to navigate. The Food: The best "free" food is definitely in the dining room at dinner, and the whole experience is a positive. The food was generally very good, although a few items were average (appetizer/dessert). My wife and I thoroughly enjoyed the singing and dancing of the waiters - it is a nice touch I hope they keep. For lunch Guy's was great, and rivaled any chain such (Five Guys or Smashburger). The Lido buffet is passable, but it is average at best even for a buffet. At breakfast the dining room was good, but the room service egg sandwiches were not. We did pay for David's steakhouse one night for dinner, and it was excellent. Entertainment: One of the reasons my Wife and I prefer Carnival over other lines is the nightly comedy club. Over a 7 day cruise there are 2 pairs of comedians who do 3 different sets apiece so the comedy is fresh each night. The comedy shows are thus much better than the song and dance production in the main theater. On good weather days there is plenty to do up on deck, and at night there are plenty of choices of live music along with the typical clubs and bars. Service: For the most part service was pretty good, and in particular our steward and Dinner staff were very good. They did seem to be rushed at times, but were always pleasant. Walking the ship, most of the crew would greet you with a smile and a hello. The steward did offer a choice of morning or evening which offends some, but honestly I didn't feel the need for anything more than once. Embarkation: We live in southern New Jersey, and have sailed out of New Jersey, New York, and Baltimore. By far the easiest port to get into an out of is Baltimore. The new scheme of your sail-and-sign card being on your door is absolutely fantastic - there was virtually no line at security and once we were through we just walked onto the ship. We typically do the "faster-to-the-fun", but for embarkation you really don't need it now. Grand Turk: This was our first time to Grand Turk, and since we were redirected there after we sailed we couldn't do any prior homework. We picked an excursion for an all inclusive trip to a beach, and would not do it again. The food was pretty bad, and the drinks were basically rum punch or soda. It was a 10-15 minute ride, and it would have been much easier and cheaper simply to go to one of the beaches right at the port terminal. The beach had lots of rocks, and without water shoes my wife couldn't even go in deeper than her knees. Amber Cove: First time here as well, and we ended up booking a trip to "Ocean World" to swim with the dolphins and it was great. It is basically a smaller version of discovery cove plus seaworld, without the rides. Despite the reputation of the Dominican Republic, there was plenty of security at Amber Cove and Ocean World. Conclusion: We've already booked next year's cruise on the Pride, so yes I am happy with the experience. After cruising on Disney, Carnival, Royal Caribbean, and Celebrity my wife and I are convinced that Carnival offers not only the best value but has the best options for us. Read Less

We chose this cruise because it left from our usual cruise port and was going to Bermuda. The port was Canaveral which we find exceptionally efficient! Embarkation processing was as fast as we could walk. Cabins were ready by 1:30 and our luggage showed up prior to dinner (we did not have FTTF or elite status). Cabin stewards offer AM, PM, or twice a day servicing, extra pillows and towels when they come to greet you. Our steward was nice and did a pretty good job. The tide bar and blue iguana bar seemed the best at getting a drink fastest, though we never found issues with getting a drink (except in the MDR for dinner) even if the bars were busy. The buffet for lunch was different. It seemed to be busy all the time. The options for meals were pretty small (except dessert during the chocolate extravaganza - wow). Guy's burgers were awesome as always and the service fast there. The taco/burrito bar at the Blue Iguana were wonderful too. Dinner in the Steakhouse was fabulous! I highly recommend it! Our servers were Malana and Pani - Wonderful. The alchemy bar is great for martinis - Vera was the best bartender!! Red Frog Pub was fun as was the server we most often saw - Anthonie. He's hilarious and a treat all his own. We enjoyed the music of Liz & Lucas - they were really really good! Unfortunately they did not often play in the evenings when we were in the Red Frog Pub or Atrium. We'd liked to have seen more of them at night. If you get the chance to see The Sea Sharps with Surplus of Diggity - do. They are remarkable. The female singer is top notch as is the brass section! We usually enjoy the casino on cruises, but this one had such poor ventilation that we never used it at all. It's situated in the middle of deck 5 and unfortunately you must go through it to get from one end to the other - there is no walk around hall. If the doors are locked to outside (which was the case most of our trip due to winds), you have to go up/down stairs, cross over then back down/up to the other side to get across without going through the horrific smell of the casino. The one and only time we went through it we had to go back to the cabin to change clothes right away. It was rough. Our cruise stopped in Bermuda and Grand Turk. We rented a taxi for a tour in Bermuda and they did a great job. It's a very interesting and beautiful place. In Grand Turk we rented a golf cart which worked well for driving around the island. We also stopped at Jack's Shack which was fun to see. The beaches are beautiful and all open to the public to enjoy. If anyone has specific questions, please feel free to contact me - ksws64 Happy Cruising! Read Less

Cabin - Spa Balcony on the 11th Floor Cabin No. 1104. Embarkation & Disembark at 12th Avenue 55th Street in Manhattan, NY. The ugliest ghetto ship i've ever been on. This was a 4-day cruise to Bermuda and we spent it in our cabin and only left to eat. The buffet is full of only 4-5 things and they're greasy yucky things. You have to make a line and stand on it each time. They had a great taco stand and a great pizza stand but i didn't go on a cruise to eat a $5 meal. Dining hall was nice called Sunshine but our first day it took them 30 min's to get a glass of water on our table (with a 19-month old !!!!! no less). We left. Boycotted for a day only to realize that the pizza and slimey food at buffet was going to make us even more sick!!! I threw up for 2 days because of the rocking of the ship!!! lol I have been on so many cruises before and never threw up or even felt anything close to sea-sick (infact!! when first time cruisers ask me if they'll be sea sick ..i tell them I NEVER EVEN FEEL THE SHIP MOVING) Not this Ghetto ship!!!! I felt it all!!! Gross and EWW!! Service: the staff? The crew ppl -- the small guys that i encountered AMAZING!! all Philippians and omg amazing amazing amazing....friendly nice sweet. I heard how the mop girl only made $540/month after working 60 hour shifts. They do a great job and with a smile. Activites? What FREAKING activities? This ship was all PROFIT FOR THE CRUISE LINE ....we, the passengers got gipped!! ZERO SHOWS...ZERO ENTERTAINMENT...there was NOTHING TO DO!! LIKE NO JOKE!!! nothing. Child room? N O P E !!! I could take my 19 months old to the play room from 8am - 10am FOR FREE or!!! from 10pm - 1 am for a free of $6.95/an hour. what about he rest of the freaking day????? b/c i wake up at like 10am!!! WELL i got to stay in my balcony room entertaining her ANNOYED. Pool? hot Tub? Sure but they were packed and i was grossed out to go near them!!! I DIDN'T even want my child to wet her feet in them!!! Entertainment: Comedy club!!! okay SAD!!! not funny! i went to two shows and 1 was by a CP person...he was as funny as he could be...no big jokes but he made fun of the fact that he couldn't make really much jokes .... 2nd was a black guy who gave us a speech (by us i meant to blacks) saying how they have to laugh even if he's not funny b/c us blacks have to stick together... Highlight? I gotta have some fun right? lol NO! i used the spa the first day and was done and bored with it.!! it is smaller than my NYC apartment and i live small!!! UGHH i paid too much for this ghetto vacation!!! How was Bermuda??? It was gorgeous...sadly we didn't have time to do much.. The port docs are at one end of the island and everything to do and see is literally 50 min bus ride away (minimum) to downtown Hamilton. Bermuda itself was gorgeous.. THIS IS A PLACE to go and stay at for a few days.....a cruise there is a waste! no time to do anything. I WOULD NEVER AGAIN USE CARNIVAL....it was my first experience with this GHETTO company (and i'm sure they have nicer ships but can't risk it) Read Less

We chose this cruise as it suited our time frame and the price was extremely fair. I was however nervous a couple of days prior to departure after reading some terrible reviews. Embarking went fantastic very quick and efficient the appointment times work so there is no wait to get onboard and begin the vacation. First impressions were staff very friendly and welcoming love the new designs in the lobby atrium very welcoming and feels very roomy. Straight up onto the lido deck we went to check it out. It was extremely busy as you can imagine as everyone was enjoying the bar and ample types of foods. Mikey from the entertainment was absolutely phenomenal I’ve never laughed so hard and right from the beginning I knew this was going to be a good one. We were able to access our cabins at 1:30pm which was awesome so we could get ourselves situated before we set sail. We stay in cabin aft 6439 balcony the room design was awesome and more than enough closets 3 in total full length mirror on inside of one of the doors. In the bureau there was ample drawers 6 in total. With a built in desk and another great mirror. And shelves built around it. The cabin was fabulous no complaints whatsoever about the cleanliness and the bathroom is actually bigger with a decent amount of counter space on the vanity along with 6 shelves. Love the water temperature adjuster huge thumbs up on this. Deck party phenomenal all the Entertainment was fabulous there was so much to do never a minute to become bored. Serenity was amazing we even found ourselves falling asleep with the tranquil music that was being played and the chaises made for 2 so comfortable. Dining room very efficient we were welcomed each evening no problems with service or food all excellent. I would highly recommend a night at the Fahrenheit steakhouse the food was amazing. All in all no complaints at all only praise. We enjoyed ourselves so much that we already booked for next year but this time instead of the 4 day we are doing 8 loved it Read Less

We chose this ship because it sailed from Port Canaveral (Orlando) to Bermuda. That was the ONLY reason. My previous experience with Carnival was "lowest common denominator". I've been on about 20 cruises with Norwegian, Holland America, Royal Caribbean and Celebrity. Here are my "positive" notes: (1) fastest ever embarkation, (2) arrived at cabin 1:30PM with luggage waiting, (3) lifeboat drill used fast ship-card check in, (4) good quality balcony & deck furniture, (5) beach towels supplied in cabin, (6) cabin well lit (no struggle to read in bed), (7) excellent cake station in buffet - custom cut for you. Previous reviews have criticized the food as bland and uninteresting (and somewhere I've seen Carnival allude to their "hamburger and fried chicken" loving passengers. So I carried a bottle of Herbes de Provence which was unused after the 2nd day. We found the dinner menu quite adequate, imaginative and comparable to other cruise lines. While the Melting Chocolate Cake was the star of the dessert menu, there were other tasty selections such as a nicely done creme brulee. I was a bit disappointed in their preparation of mushrooms. We liked the layout of the buffet - relatively small "rooms" with buffet and nearby tables. No walking 50 yards around all the stations, then trying to find your seatmates. The first night we went late to the show, sat near the starboard door, something wet was dripping on my head and my partner was shivering. We left. During a talk by ship managers, a passenger remarked on the small number of Carnival shows ("on every ship"), and she would like to see more variety (as a frequent Carnival guest). The ship acknowledged the complaint, stated a new show is in the works, they are expensive to produce, and the existing ones have new personnel that bring a new look to an old show. The production shows are a big reason I cruise, so I'm not in a hurry to sail with Carnival again to see the same old thing. The band Sea Squared (if I have that right) was very good. We were particularly impressed with a string trio performing on the central stairway. A lot of talent (of course), with excellent variety., Definitely not "lowest common denominator". They were great. Debarkation went very well. We had to wait about 15 minutes with luggage in hand because the terminal got backed up. Absolutely no problem getting on elevators. We are happy! Read Less

My wife's birthday was on the 12 of September. Bermuda was her first choice and Charleston was an easy commute from our home in NC. It was to be my birthday present to her. Once on board we were met by the "happiest and friendliest" crew compared to all our previous 13 plus cruises. While the Sunshine did show some "bumps and bruises" showing her age; the crew definitely made up for it. We all thought their most positive attitude stemmed from the top: Captain Lorenzo. To quote a familiar military phrase, " he leads from the front." His pleasing personality was always on display. Most significantly to this writer was the effort he and "Freddie," the head of Guest Services went to on my wife special day : having her picture taken with the Captain, Champagne at the dining table, special birthday cake, singing Happy Birthday by the Matte D's and personal appearance by the Captain and Freddie to wish her a Happy Birthday. My wife's reaction is hard to put into words but she did say at the time, "this will be remembered as the most special birthday and one I will remember the rest of my life." I think besides my wife's misty reaction - all in attendence also got a little moist around the eyes. The rest of the cruise was a very happy experience with the ever present greeting from every crew person, "Good morning or Day" with those broad smiles. To sum up this review, "we just finished a cruise with the happiest crew in the Carnival fleet." Read Less

We chose this cruise because it was our anniversary and it was going to Bermuda. We have been to Bermuda twice before and loved it. We had friends going with us who had never been there. We were supposed to go to Princess Cay first then Bermuda. We were supposed to spend a day and a half in Bermuda. Because Princess Cay sustained damage due to the hurricane, we were sent to Nassau. For some reason it too longer to get to Bermuda from Nassau than it would have from Princess Cay. Our time in Bermuda was cut short by a third. We didn't arrive in Bermuda till after noon and by the time we docked and approved by customs, it was well after one oclock before we could go ashore. We took the ferry to Hamilton arrived about 3:30. We wanted to take a bus to St. George, which would take about 45 minutes. The last ferry from St. George to the Dock Yard was 4:30pm. Most of the shops and sites close about 5:30/6:00pm. The next day we had to be back on the ship by 11:30am. Not time to really see the island. Very disappointed about the change in schedule and no reimbursement from Carnival. Princess Cay is in the Bahamas as is Nassau and according to the map a little lower. I don't understand why it took longer to get from Nassau to Bermuda than it would have from Princess Cay to Bermuda. Our friends were also extremely disappointed. The entertainment on the ship was great and the ship had the best cruise director we've ever had a cruise. I must say the food was so much better than what we had on the Esctacy in June. Desserts were wonderful, Wait staff very friendly and called us by name. Cabin was fine, plenty of closet space, Carnival is not very stringent on hand washing as other ships such as Norwegian. The buffet dining room needs some reconfiguration. The hanging lights don't line up with the tables. A lot of people bumping their heads including us. I gave the overall rating a poor because the main reason we went on this cruise was to go with our friends to see Bermuda. Read Less

This was our first cruise ever so we choose a 7day to Nassau Bahamas and a overnight in Bermuda. I only saw my 16y old at breakfast and Dinner plus the 2 shore excursions he made a bunch of friends his age doing their entertainment and activities all over the ship ( I highly recommend taking the "Restless Native Catamaran " shore excursions in Bermuda) I have to give a Shout Out to these's people they made our experience very memorable " James, Thai , Andy, Adam, Christian, with the games like Clue, Guess Who, trivia's ect and we must not forget the Comedians " Cowboy, Kim Harris, Al Cats " . Our first dinner was at the Fahrenheit 555 Steakhouse , the rest of the Dinners we eat a the" Sunrise Dinner " we got so spoiled , Henry & ----- table number 517 knew our names and had our drinks , they worked so hard for us I have to say "Thank You " I give them a 10 out of 10 thumbs up.. We did not want to leave the Sunshine ship it only felt like 3 days next time I'll be taking 10 to 14 days ... Definitely will go again !! The only thing that need to be more smoother is when we got to the port in Bermuda getting Off the ship was so crowded everyone wanted off at the same time , we had an excursion at a certain time but for some reason you let the people who did NOT have excursions go at the same time I thought the Excursions had priority off the ship first ? Read Less

This cruise was amazing! Ports were Amber Cove, St. Virgin Island, PR, and Grand Turk. It took only 45 minutes to get abroad the ship. People were very friendly. The workers are great and always speaking. Not one employee was on a cell phone the entire cruise unless they were high in authority. They work extremely hard. The food was good all over except the dining room food quality food appeared not top notch, which was fine. Plenty of other places to eat...and guess what you can try everything on the menu! The comedy shows were great....Just June and Billy Washington, were funny as heck! There were always plenty of deck chairs on the Lido deck and it was 3742 guest aboard the ship. Our cruise Director MarQ, was great and funny as heck! Some people did not care for him, but heck, who can make up jokes in a second, so kudos to him! From the all white party, to the Serenity Adult Only section, to the "Chicken Sandwich" at the deli, I thought I was eating a Popeye's chicken sandwich that everyone is going crazy over! I will say there were children, but many played in the waterpark and it was not an issue. I just believe Carnival should make the public pools alittle larger and create an adult only pool. They now have lifeguards at each pool which is a plus. The best excursions were St. Thomas, Kon Tik Tik Tour, was great...water was BEAUTIFUl and plenty of rum punch. We opted to take a tour on Grand Turk with a beach excursion and so glad we did, which allowed us to go to a private beach. They served us their island spice cake which was good and complimentary water. A bus was present to take any persons back to the ship when they were ready. I am a beach girl, so I stayed! I loved the Carnival Breeze and is in the process of booking again in August 2021 for a girls trip. However I will say Disembarkation was a mess...only TWO customs workers for 4000 persons....trick...get a porter to handle you luggage...lines move quicker! Great ship, people, food, entertainment, excursions, casinos, movies outside with movie blankets and popcorn! Read Less

We chose this cruise as a first vacation for our blended family of 4 kids. With interior and balcony rooms on deck 6 aft we had plenty of space for her 2 girls and my 2 boys (ages 10, 10, 13, and 14.) Speaking of aft, the back of the ship was like a hidden gem that rarely got crowded and had plenty to offer. It was right up the stairs and the kids had plenty of time in the hot tubs and pool as well as the ropes course and Foosball at all hours of the day/night. Not a single meal disappointed but the lido buffet does get packed during prime hours. We avoided it during the breakfast and lunch rush and had no issues getting food other places. Kids said the hot dogs were the best they ever had. This was my 2nd cruise on the Sunshine class of ships and this sailing was more fun and less stressful than the Sunshine to the Bahamas a few years back. For the girlfriend and her 2 girls it was their first cruise and they loved it. Our only complaints were getting stuck on an elevator for 5 minutes. I'll go into some detail below but overall we had an amazing time going to Bermuda and would definitely sail again on the Sunrise! Now for some specifics: Embarkation and debarkation in New York was incredibility easy. I had faster to the fun, she did not, but we all got to board at the same time. It took 15 minutes from walking into the port to walking on the ship, and leaving was just as easy. We spent probably 20 minutes from when we left our room to walking through customs. Her interior room was small, but the 3 of them didn't do much but sleep in it. We spent a lot of time on my balcony enjoying drinks and the waves. Both rooms were always kept clean and our attendant Chai was awesome. Main dining room (your time dining) was always a blast and the kids had some amazing food. The lobster was a huge hit. Some of the small specialty places to eat were also good. This cruise lacked some of the fun shows in the liquid lounge but we were surprisingly entertained with a jazz program and always have a blast at Hasbro Game Night. I got to go up on the state for my 2nd time and we won. Chris (The Flying Scotsman) is a little over rated in my opinion. I didn't enjoy his company as much as Mason from the Sunshine and his one man show was the only thing we walked out on, the kids were not feeling it. But we did see 3 different shows in the comedy club, 2 of which were kid friendly and they loved it. Pools and hottubs were awesome and never that packed. The water was 80 degrees and felt great. Even the water slides were fun. Again, back on the Sunshine in April a couple years back the water was freezing so this was a pleasant treat. There were of course plenty of people not having a good time, mostly because they were upset with some of the language barriers or slower drink service on the busy days. The beauty of things like Cheers is that you just order another drink before you current one is gone! Bermuda was BEAUTIFUL. I've never had so much fun swimming in the ocean, i'm used to it being a little on the cold side but this trip was perfect. The bus ride to the beach was way too hot and the kids didn't enjoy that part so much. The beach was also packed, but it's a big ocean. Overall, the 6 of us had an amazing trip and only have a handful of complaints but not enough to review this vacation as anything short of perfect. I booked the Sunrise based on the fact that it was recently refurbished and leaving for Bermuda out of New York. I didn't want something as touristy as the Bahamas again. I also knew full well of the "poop cruise" and the negative ratings that the Triumph and some of the newly named Sunrise was getting but didn't let that deter me because you can often tell that some reviews are negative because of someone specific attitude or that they didn't really know what they wanted out of a vacation. Read Less

Overall had a great time! Family of 4 (kids 5 and 9). 4 night cruise to Bermuda on August 15th. The crowd was very diverse, but very friendly. Met a lot of people from NY and CT, even a few from England. We are from Philly, we vacation in OC NJ, this crowd was more from Wildwood. We chose this cruise since we could drive to the port, overall it was a simple process. We parked and off loaded our luggage; and it took less than 10 minutes to get through security and onto the ship. The buffet lines were long for lunch on embarkation day, Guy's burger joint and the mexican place had long lines too (hint: go upstairs above the mexican place and eat at the Pig and Anchor, decent BBQ food and there was no line). You can also get a pizza delivered to you anywhere on the ship, this would be another idea on embarkation day, just use the app the pizza delivery guy will come to you, cost is $5 for delivery but it beats standing in line for 20 minutes. The pizza was awesome! Many other reviews complained really bad about the buffet lines and the 2 choke points...these reviews are accurate but just do you best to avoid those areas and you will be fine. The choke points were crowded but they encompass 10 feet of the entire ship, not the end of the world! Avoid the breakfast buffet line by going to the restaurant for breakfast, no lines! Kids loved the water slides and water splash area! We never really had an issue getting a lounge chair, maybe we were lucky but it was fine for us. We used Anytime dining: perfect with the kids since they wanted to stay outside for a while. I made reservations on the app 5 minutes before we wanted to eat every night and it was not an issue. You have to walk around the casino bar (yes, I agree with everyone else that it is a stupid design to walk through a smoky casino bar right after you grab a shower so I can get to dinner!). Drinks were a bit hard to come by in the restaurant, the waiters are all running around but the service is a bit below average. We grabbed drinks at the Alchemy Bar which is on the way to the dining room. I even ran out to grab drink #2 because it was easier than waiting. **You are allowed to bring 2 bottles of wine on the boat on embarkation day and you are allowed to carry it to your room. Read the alcohol rules, it is permitted. We each brought a bottle. Some night she filled a glass and carried it with her to dinner, it saved about $12/drink. My wife had the salmon and loved it, I had the flank steak (it was more of a sirloin as opposed to a thin flank but it was really good). I ordered multiple meals every night, and usually had the flank steak too. She had the salmon several times and like it. Avoid the seafood medley, seafood was overcooked and it was kind of bland. Several of the mushroom apps were good and there was a mushroom veg entree that my wife really liked. Kids menu was simple, spaghetti, burgers, hotdog, chicken fingers. They like ordering a few desserts each night. The Carnival Hot Lava cake is great every time! On Bermuda day: Get to the buffet early. Everyone is going to the buffet, it was really crowded, I would try to get there by 8am. We arrived around 9:15 and it was jammed. We went to horseshoe beach, take a taxi, it costs about $32. The shuttle bus costs $7/person which is $28. Don't bother renting an umbrella, there was another ship in port with our ship and the beach was jammed. By noon you can grab a vacated umbrella before the staff packs them up. The line for getting back was really long, I stood in line for about 20 minutes while my wife and kids played on the beach. We took a taxi back, same cost of $32. Shuttle bus line was 3x as long. We got our photos taken all of the time on the way to/from dinner. Usually this is annoying, but the kids thought it was a special thing. And honestly, the photos really came out great, my wife ended up buying a few of them. The photographers normally harass you, but these photographers were very friendly and really enjoyed their job. After dinner, we would hang in the Red Frog pub, foosball and shuffle board and board games are hidden in the back and kept he kids busy while we drank beer! The Flying Scotsman was worth the price by himself! Be sure to attend the R&B Night in the lobby bar. There was no lie probably 1,000 people in the bar, stairs, mezzanine, and upper floors looking over the rail. The whole place was singing and he was dancing and singing on the bar. Simply awesome! He does a 1 man show that was pretty good as well, not as crowded as the R&B show, but he sang opera which was pretty neat to see (I like Classic Rock and he did a lot of that too). Our kids did not do Camp Ocean, they wanted to stay on the water slides so I cannot rate the children's activities. Read Less

We choose this cruise because of convenience. Leaving from New York City was our attraction. There were so many issues I had with the cruise. I can write a book.. Let me start with the housekeeping staff! My room had an smell. The toliet smelled like bowel and urine. Under the beds had dirt left over from previous guest. I loudly complained. Totally disgusted. They recleaned room. The lady who cleaned our room did not clean the room. She only gave us towels and made up beds. There was gum on sheet and she made up bed to hide gum on sheet. And the list goes on and on. My mother diabete testing stripes were stolen from her room. When she complained was told maybe someone you're with took them. Smoking cigarettes in casino very upset about that so I didn't go there. How about having 2 casinos one being smoke free? So guest like me can enjoy the casino as well. RUDE STAFF. I noticed the Philippines workers were much nicer to non-black guest!!! I personally had 2 encounter's with staff and was given such mean attitude look as if to say did I have permission to speak to this man! Read Less

We just got back from a 4 day Bermuda on the Sunrise. We chose this cruise because of the length as we did not have the time to book the 8 day to the Caribbean. Regardless, we had so much fun. The ship is in great condition and I thought they did a great job with the refurbishment. You are able to tell that the ship is older, however the cabins and guest areas have been quite modernized and are definitely a big step up from the older carnival ships. Our cruise director Chris (the Flying Scotsman) was fantastic! is is always full of energy and he seems to make an appearance at every event around the ship. The fun squad and DJ were good. But we wish they had a few more deck parties as those are usually our favorite on Carnival. We enjoyed our cabins very much as well. We had the interior with walkway views on deck 7 at the front of the ship. It was great having a full size window just like an Oceanview cabin. both embarkation and disembarkation were very easy. During embarkation it was only about 20 minutes from curbside to on the ship. during disembarkation we waited in a short line in the atrium to get off and had very minimal lines at customs. Another reason we chose this ship was for all of the dining options. We are big fans of the new restaurants added such as guys burger joint, the blue iguana cantina, and the pig and anchor smokehouse which was delicious. The service in the dining room was great, we had your time dining and we were always seated in the Sunshine restaurant at the aft of the ship. In Bermuda we decided to take a taxi to Horseshoe bay beach, as we heard it was a great beach. The ride cost $7 per person and was about 15 minutes away. The beach was absolutely beautiful. The front gets crowded, but the back and side of the beach have lots of coves that are much more secluded and great for spending a day at the beach. But, definitely decide to return to the ship early as the line to get a taxi/ shuttle back to the ship was extremely long and people were scrambling to get back to the ship. Overall this was a great getaway cruise, we would definitely go on this ship and route again! Read Less

THE GOOD: I can't stress enough how having a great, caring, and helpful staff can make or break your experience, and this staff shined as bright as the sun! The bartenders and servers were all so very quick to provide any assistance and did so with a friendly smile. The events staff was exceptionally amazing. Shauna started the cruise off wonderfully doing the thankless job of giving the safety lecture in the Liquid Lounge, which was our muster station. She also was joyfully the KJ for many of the karaoke events in the Red Frog Pub. Adam and Diego were a joy to bounce back-and-forth with at Bingo, Pablo (hola!) was surprisingly a funny opener to the comics at the dual lineup of standup comedy in the Liquid Lounge (he also made a fun trivia host), and Tyler was by and far my favorite trivia host (lo siento Pablo) and ran the last night of karaoke. Of all the talent performing throughout the cruise, Scott at the Piano Bar was so enjoyable. He was funny, accommodating (especially when he didn't have the requested song), and supremely talented. We found ourselves spending the remaining hours of three different nights relaxing and singing along in the bar. For those reading this, he has three-month contracts on these cruises and our last night on the Sunrise was his too, as he now is performing on the Carnival Magic. When the service is universally this amazing, you can tell that it stems from great management, because a truly successful leader is one who knows the way, goes the way, and shows the way. Chris (aka The Flying Scotsman) was the cruise director, and boy was he a delight. He devised great activities and events throughout our time on the ship, and also was a great host and performer. One highlight regarding his hosting skills was at the Love & Marriage event on the last day at sea. This is basically the Newlywed Game on a stage. I've seen it done on different ships (including Royal Caribbean) before, but Chris was by and far the funniest host, and really worked great on the spot with the contestants who were chosen at random as the show started. I laughed harder at him than I did even the hilarious raunchy comedians the night before. I purchased this vacation to celebrate the 3rd anniversary with my girlfriend, and to propose to her (she said yes by the way). Part of the advanced planning involved ordering the Happy Anniversary Celebration Package provided by The Fun Shops. It included a small cake (I chose chocolate), a 5" x 7" photo frame, 30" x 60" beach towel, and four dangling banners with romantic words on them that were hung on the ceiling via magnetic ends. When ordering, they ask what day of the cruise you would like this to be set up in the cabin. I chose the first day, hoping that the cabin would have everything ready to go before we stepped foot in it after embarkation. My whole idea of getting the package as a surprise to my then-girlfriend was to propose to her in the cabin at the very start of the cruise. After purchasing the package online months before we set sail, I called the Fun Shops to confirm that, if I chose to have the room decorated on the first day if the cabin, would the cabin be decorated before we set sail at 4pm? They could not confirm this, because the only guarantee they make is the decorations will be set up before the "end of the day" (i.e. as late as 9pm as I recall them saying). Given we had dinner reservations for 7pm, and I wanted to propose before dinner, this was a small concern. They suggested I talk with someone in the Retail Cares department (as they're the ones responsible for delivering the packages in the cabins) via the Guest Services desk on the day I embark to confirm if it was set up yet. We embarked at around 1:30pm, so I went solo to the Guest Services desk and a helpful agent (I really wish I remembered her name because she was so sweet and helpful) made the call to confirm if it was set up yet. She wasn't able to reach the person who could confirm that, so she stepped away from the desk for about 3 minutes and physically went to my cabin to check and confirmed it was! The way they decorated the room around the bed with the banners was lovely (and the chocolate cake we had later that night was DELICIOUS). It really made for a memorable proposal. My only gripe was I filled out a personal, meaningfully romantic message to be printed (like the small ones you can get printed with a flower delivery) when I ordered the package online many months before, and it was never printed. Depending on where and what you ate, the food ranged from nearly flawless to cheap hospital/institutional-tasting. The best restaurant food we ate was the steak and sides at Fahrenheit 555. It was an extra $38 per person, but well worth it for food that compares to what prices you normally find at a nice steakhouse. Our filet mignons were huge (the menu said 9oz, but I swear they were bigger), perfectly trimmed, and flawlessly cooked to medium-rare. This is not as much of a surprise to me if they're a great steakhouse because many I've been to in NYC can provide this too. The best surprise for me was the side of sautéed medley of fresh mushrooms. I'm not even a fan of many mushroom dishes, but this was one not to be missed; I only wish I ordered two of them instead of wasting a side on the decent mac and cheese. The best room service by far was a small thin-crust pie we ordered through the Pizzeria del Capitano for only $5 (you order through the helpful HUB app mentioned below). They deliver these pies to nearly every area on the ship. I'm a pizza snob and have had most all of the best pizza places in NYC. This pizza definitely wasn't in the upper-echelon, but man was it better than so many NYC slice joints. Seriously, do yourself a favor and try one of these pies. Also, on a whim, we were going to have the buffet for brunch on Deck 9 around 12pm, but the line was so damn long (something I've read in nearly every review on this website), so instead we opted for some burgers and fries at Guy's Burger's Joint. These burgers compare to the best you'll get at Five Guys (the fresh cut-style fries are pretty much the same) and other fast-casual restaurants. The burger patties are loosely formed and well seasoned, which lends itself to why they taste so damned good. The donkey sauce is a perfect burger topping. Oh, and do yourself a favor and dip those fries in a side of Guy’s bar-b-que sauce on the topping station. I thought it was going to taste cheap and just be nothing but sweet like bottled Kraft sauce. It was on the sweeter side, but it was really well spiced and finished with a nice little kick of heat. Finally, I haven't been on a cruise in over 5 years (my last one being with Royal Carribean), and so I've never seen an app quite like Carnival HUB. This app is amazing, and I hope all cruise liners copy its format and make some small common-sense improvements. Once you're on the ship, it immediately provides a listing of all events happening on the ship each day, from early morning to late at night, as well as every dining option available, based on the time of day, and allows you to create a daily planner well in advance to set your customized itinerary. What's more is you will get helpful push notifications on your phone ahead of time, reminding you of the next event or dining reservation you have. Without going on endlessly though just about the app, here's more info on it: https://apps.apple.com/us/app/carnival-hub/id925117977 . My only gripe with it is that it lists some rooms as being on a specific deck, but the entrance to that room is on an entirely different deck. For example, the Sunshine Dining Room (the main dining room on the ship) is listed on the app as being on Deck 5, but the entrance is on Deck 3. This is so frustrating and makes me wonder why the app doesn't list that specific info, to make it easier to navigate on the ship. Also, as far as improvements with technology, it would be great if the ship had a WiFi-centric GPS on each deck, so you can navigate your way to each location. That might be wishful thinking, but it would be such a helpful tool on a ship with difficult to find entrances for various rooms. THE BAD: The ship was cramped in all public spaces and the bars sprinkled throughout. These caused inconveniences galore just walking around the ship. For instance, the beautiful lobby on Deck 3 had a ceiling, which extended many floors above, and each floor overlooking the lobby walkways around this, but those walkways were so small in width, it would always be congested from people just standing around and looking towards that beautiful space. And when there were events or musicians performing in the lobby, that made things even more congested. Having to constantly bump into people when you're just trying to walk by on a huge cruise ship feels really inconvenient. And the orientation of the pools, whirlpools, and deck chairs on the Lido deck (9) was almost impossibly to walk through without bumping into people. On my last cruise (Royal Caribbean), the main public walking spaces were so nicely spread out this kind of congestion almost never occurred. Not only were the walkway widths small, but also so was the seating in many event rooms. Given the Sunshine is a renovation from the Triumph, and that it added more cabins, they didn't do a good job in making the event rooms more accommodating for the higher passenger count. The Limelight Lounge (where the comedians were most every night) was so cramped and small, you could never get a seat and the body heat from the room made it uncomfortably hot. The congestion trying to get around and the small rooms, given the number of people on the ship also had the unfortunate effect of making life difficult for the servers delivering drinks to guests who weren't sitting at the bar. For example, the cramped quarters of the Liquid Lounge made it nearly impossible for the servers to get guests their drinks, especially when they didn't have any space to walk through the aisles. It felt like being served a drink in the stands at a baseball or football game. And bless the patience of those drink servers on the Lido deck. The entrees at Cucina Del Capitano (Italian restaurant), some of the lunch items for room service, and all of the dinner in the Sunshine Dining Room were just way off the mark. At Cucina Del Capitano (which has a $15 per person charge), the appetizers we got (Nonna’s Meatball) were tastefully seasoned and had a wonderful crumbly, tender texture, and the red sauce accompanied it well. The three-component desserts we got (Agrumi/Torta Al Miele e Polenta/Sorbetto di Limone) were very tasty too. But the entrees (Cavatelli with pork Bolognese and the Pappardelle with shrimp and pancetta) were so disappointing. Like, no joke, we've both had better food (regrettably) at an Olive Garden. The free room service items we ordered for lunch were hit-and-miss. We both got sandwiches. The grilled cheese with was had nice Panini-style grill marks on the bread, but it was dry and tasted like they used zero butter or any other kind of cooking fat on the bread to give it the taste we all are used to with grilled cheese. The accompanying potato salad chosen was just a couple of red potatoes, cut in half and slathered in mayo, and tasted as plain as you would expect. This was not what anyone would want if they were expecting potato salad. The BLT was a nice surprise with bacon galore and a good smattering of mayo to lubricate the whole sandwich and I got it with a handful of (what I think were) Wise-brand potato chips. The chocolate cake was delicious but the cheesecake didn't have any tang you want from cream cheese and the crust was weird in taste and texture. On a side note, we had the "Bottomless Bubbles" drink package that includes free soda and juices, yet we were told we had to pay for soda delivered via room service. That makes zero sense. We decided we would dine in the Sunshine Dining Room on the elegant evening attire night (second night). From the cheaply made appetizer (a pathetic 5-piece arrangement of tiny rubbery shrimp cocktail with a watery-thin cocktail sauce) to the lack of seasoning on the entire snapper entree (despite this, the snapper was really perfectly cooked) to the misworded dessert (hazelnut malted chocolate cake that, to me, would taste something close to Nutella, but because it had no hazelnut flavor to be found, just tasted like an overly-rich chocolate cake). The dessert was so disappointing, I simply asked for the vanilla ice cream, just to clear the overkill of chocolate, and the ice cream had a gummy texture similar to low-quality supermarket ice cream and (worse) contained unappetizing ice crystals throughout. But, this was part of the free food on the ship, so my expectations were already low. To top it all off, the steeping water that accompanied my order of black tea was not even close to boiling temperature. Finally, when Chris would cheerfully make his non-emergent announcements at 8 in the morning, almost always just to provide an extra promotion for some various events throughout the day, it would be nice to NOT have the hallway speakers blaring in the cabins at 8 in the morning, so the (sometimes) hung-over and (always) tired guests like us at 8 in the morning could be able to sleep in a little. After all, we were enjoying our nights in the public spaces until at least midnight or later. THE UGLY: The servers and bartenders throughout the various locations on the ship were all courteous and helpful, but there was one exception, and that was at the Fahrenheit 555 steakhouse restaurant. As I mentioned above, the food at this restaurant was the best on the ship, but the service, from the hostess, to the drink server, to the bread server, to our main server, was just rude; the kind of rude service some snooty French restaurants are stereotyped as having. The hostess basically chided us for arriving 15 minutes early before our reservation time and said we would have to wait (which we didn't mind), but her rude tone was one that would have been somewhat appropriate if we just walked in without a reservation and insisted we get sat immediately. The drink server took forever to return with our drinks (just soda), didn't return our cards after serving the soda and gave an attitude when I simply asked for the cards back, and the sodas were both flat for some reason, which we hadn't experienced in any other bar or restaurant the entire cruise. The bread server’s frown looked like he was serving prison time. The main server had a snippy tone that seemed bothered with any question I had about the menu items. Plus, when I ordered the steak, I forgot to mention the sauce I would like to accompany it on the side. When I was finally able to hail down the waitress to ask, she read me the list of three different sauces, and I asked if they also maybe had a simple house sauce (which many steakhouses of this ilk have). Based on the tone of her answer (which was no, by the way) you would think I asked her "how much do you weigh?" The only bright spot of service was the chef (can't remember his name) who came to the table asking about how the food was. Speaking of food service, other than the room service mentioned above, also ordered it twice for breakfast. Both breakfasts’ were awful experiences. First off, the pre-order room service door hangs you get to fill out in the cabins offer 1/2 hour windows for delivery. I would imagine many people, such as myself, set your alarm to wake you up very shortly before you expect the room service. With a 1/2-hour window chosen, I understand if it doesn't get delivered until the very end of that time, but both mornings, the room service attendant delivered them between 5-10 minutes early. So, not to be petty, but it woke us up that much earlier before our alarms went off, and we didn’t like losing any minutes of sleep. The really terrible thing though (and why it's in the "ugly" section of my review) is the quality of the food was just reprehensible. The first morning we only ordered fruit. I don't know about you but I like my fruit to be ripe and our fruit was both under and overly ripe. Unless you're baking or making smoothies, bananas should be perfectly yellow, not overwhelmingly covered in "liver spots" like ours were. And melon should be soft and juicy, not crunchy and flavorless like ours were. Even more abhorrent was the second morning (July 20) we got breakfast. We ordered cereal and the little 8oz containers of skim milk were all spoiled upon arrival, and they weren't even past the printed sell-by date of July 22. Like, I know it's the summer, but keeping milk cold and far from spoiling is food service 101 for a dining operation. Also spoiled, by the way, was the little 8oz container of low-fat chocolate milk, which had the same sell-by date. Finally, the orientation of entrances to various different public spaces in this cruise was just confusing. As I mentioned in the “good” part of the review above, the Sunshine Dining Room is listed as being on Deck 5, but the entrance is on Deck 3. The Limelight Lounge on Deck 4 was so difficult to find (go off the walkway, into the middle of the casino on Deck 5 towards an unseen staircase and then walk down to Deck 4). It was so meandering and confusing, they had to put signs on a stand just to give passengers a hint. I'm convinced it was easier for Harry Potter to find the entrance for the Hogwarts Express train on Platform 9 & 3/4 than it was for passengers like me to find the entrance to the Limelight Lounge. Overall, given the great staff and fun activities, I would highly consider cruising with Carnival again, just not on the Sunrise. Read Less

My wife and I decided to take our three kids on a cruise. This was my first cruise and my wife had been on a couple many years ago. Our kids are 7, 10, and 11. I'll work from cruise start to finish so I don't miss anything. We loaded into the ship at NYC port. The load in wasn't bad at all until we reached the buffet on the Lido deck. That is when we realized that we weren't alone on this cruise LOL. There were people everywhere!!! The buffet line was LONG and once you got some food, there were absolutely no seats available unless you stood by a table waiting for a family to get up. Once we finally found a seat after walking around for 5 minutes with 3 young boys, we started to eat and lets just say the food was less than desirable. Thursday night was our first night and I think we made the most of a disgustingly overcrowded ship. Friday morning rolls around and we are greeted with some annoying voice over the PA system waking us up with things to do. Once we we got out of our room, we went to the Lido deck for some lounge and pool action... Sadly, there were absolutely no lounge chairs for us to sit. The boys ran to the teeny, tiny disgusting pool and my wife and I stood around in disbelieve. There are too many people on this cruise ship. When walked to the pool in the rear of the boat, we found that the layout of the pool caused massive bottlenecks. Shirtless people with tons of lotion bumping into me because there is little room to move from the front to back of boat on the Lido deck is not what I envisioned when booking this cruise. When I went to speak with customer care desk, I waited in yet another line only to hear that maybe cruises aren't right for me ..... lol... The woman actually said that its possible that the cruise ship is great and I am just not the "cruise type" LMAO. Saturday was nice in Bermuda. My family and I had a nice day snorkeling and hanging on beach. When we got back on the boat we decided to go to the ropes course and play some basketball with the boys. Sadly, the basketball court was packed with 20 people. The ropes course was great for the kids but the two staff were terrible. The man was talking with some guy right next to my 7 year old son while he waited in line to get a harness. The woman behind was talking to another participant. I told my son to start getting his harness on since nobody was there to help at which time the woman started yelling at my son and I. Do your job and you wouldn't have this issue. When my son was done, he cam down the stairs with 7-8 other people and they got yelled at for coming down the "wrong stairs". She said she had instructed everyone prior to the ropes course and my son didn't listen. Well, seems like everyone didn't listen or you didn't explain properly. Sunday was filled with more of the same nonsense. Lines, bottlenecks, and swimming pools that saw more people than water. The pools were absolutely disgusting. If your kid can't swim, rather than stick them in the pool with a massive life jacket, keep him out of the pool. Must have been 30 kids with giant yellow vests on. lol Monday was a day for exiting the cruise. The buffet was opened and then closed and the dining room closed early as well. We sat with our bags in a shuttered bar on the 5th floor and waited about 2 hours to leave the ship. I could be wrong but it seems like they could have made our last couple hours on the cruise a bit more enjoyable. I am sorry to say but this cruise was not good. Not sure we will ever try another cruise again. Read Less