My husband and I were finally able to afford some time away. I had previously cruised with Carnival and enjoyed my experience. Embarkation took all of 5 minutes, even showing up a half hour before our “appointment” time. ... Read More
My husband and I were finally able to afford some time away. I had previously cruised with Carnival and enjoyed my experience. Embarkation took all of 5 minutes, even showing up a half hour before our “appointment” time. Disembarkation took a bit longer but still was very smooth. We had a balcony room, port side, and it was pretty roomy for 2 adults. We were supposed to have a king bed but it was left as 2 twins. It took 2 calls to housekeeping but it was fixed. Otherwise, everything was great! Donkey was an awesome cruise director—you can tell he loves his job! We had awesome table mates during dinner (late dining; Silver Olympian). The comedy shows with John MacDon were hilarious! Eric Schwartz....not so much. We visited Freeport and Nassau but only spent an hour or so roaming around. We bought drinks, Cuban rum, and Tortuga rum cakes! We would definitely cruise again, especially with Carnival Read Less
Myself and a buddy wanted to do a 3 day getaway. We had a blast! The Alchemy Bar and it’s staff are amazing. Drazen and Bojana are so good! The piano bar was a lot of fun too! Thank you Rebecca from Ireland! I’ve had ... Read More
Myself and a buddy wanted to do a 3 day getaway. We had a blast! The Alchemy Bar and it’s staff are amazing. Drazen and Bojana are so good! The piano bar was a lot of fun too! Thank you Rebecca from Ireland! I’ve had great experience previously with Carnival and this was no different. The on board staff do everything they can to provide an awesome and fun experience. I had 2 issues which we’re remedied nearly as soon as reported. Great service! What helps to make these short cruises are the great people that you meet! Lots of fun people! I thought the food was mostly good. I could have done without the lamb on the buffet. I guess I should have gone to the dining room every nite. Another surprise to me was the guy who did show tunes trivia. Not that I am into that kind of thing but he was really good! All in all a great experience! Read Less
*Employees across the board were excellent! Service was great and everyone was wonderfully pleasant and helpful.
*Cabin was roomy enough and very clean upon arrival.
* Cabin stewards kept rooms clean and stocked with towels ... Read More
*Employees across the board were excellent! Service was great and everyone was wonderfully pleasant and helpful.
*Cabin was roomy enough and very clean upon arrival.
* Cabin stewards kept rooms clean and stocked with towels and such as needed.
* Comedy Club was excellent
* Half moon cay was beautiful and there was plenty to do there.
* Nassau was a cool experience. We just walked around the city for awhile and it was worth doing. (Food Was very expensive just FYI)
* Although the employees they had were great they did not have enough help and I felt as if they were completely overworked. We had to wait in line for absolutely everything. There was one employee at each bar, the coffee shop, food areas, etc.. I'm talking 30 minutes or longer each time.
* Soda Package was a total waste of money for us as we barely used it because you could only get sodas at the bar so therefore you had to wait forever to get a soda.
* Evening Dining was a 2-3 hour process. We went two nights only. Food wasn't very good and you only got like two bites of each food item on your plate. I had prime rib and it was dry and bland. Kids got shrimp and they got 3 pieces with 2 bites of some sort of potato salad
* Only food available 24 hours was pizza.
* Room service menu was a joke and 95% of it was extra money.
* The pool and hot tub area might as well have been deemed the kiddie pool area as at all times it was completely slam packed full of kids.
* Kids were running wild through the ship without supervision all the time. Msessing with the elevators and trying to break things on purpose. This was kids from 7-12 just left completely alone with no parental supervision. (I traveled with my 2 kids aged 13 and 17 and I checked in on them frequently.
* Lots of rules that no one followed and weren't enforced which made things difficult for people who were following the rules.
*Getting to and from half moon cay was such a hassle and took so long.
* Nothing to do during the sea days, you can only play so much mini golf and we paid to play bingo one time. $40 for 9 cards and 3 rounds. It only took about 20 minutes of our time.
Overall we did enjoy some things but I don't think I would cruise with this ship again. Read Less
6th carnival cruise and unfortunately will be our last. room smelt like cigarettes. staff is soso at best. some have been rude at times. value for the money but trashy travelers. carnival has changed for sure. getting off the ship on ... Read More
6th carnival cruise and unfortunately will be our last. room smelt like cigarettes. staff is soso at best. some have been rude at times. value for the money but trashy travelers. carnival has changed for sure. getting off the ship on the tenders wasa joke waited 2 hrs then told had 3 before had to.come back
thats nit a full day on half moom cay. wait wait lines everywhere. Jacksonville port was nice and fairly easy process. food has taken a step back compared to previous cruises on carnival. some upgrsdes burger bsr and taco bars. water slides fair and pool area super over crowded. Guedt services threatened to call security on me and others if complained or as they stated raised your voice. also writing a letter to Carnival regarding our experience and dissatisfsction.
save your money and be wise where you soend it for sure. cheapest def not close to average. Read Less
This was our 8th cruise and we were celebrating our 25th anniversary. People ask, “which cruise is your favorite?” I always answer the one I’m on. We had a wonderful time. The crew made us feel special. We received a ... Read More
This was our 8th cruise and we were celebrating our 25th anniversary. People ask, “which cruise is your favorite?” I always answer the one I’m on. We had a wonderful time. The crew made us feel special. We received a free bottle of champagne and chocolate covered strawberries at the Heart and Soul show.
The cruise director was fantastic. Kevin kept the crowd entertained while keeping the show moving. He was also easy to understand. The shows were phenomenal, if you can get past the animal towel video. The entertainers were some of the best we have seen.
Dinner was great. The desserts were a little dry. If you can, make a point to order the filet or Lobster tail. It’s worth it. Take earplugs. It was the first ship the guests were so inconsiderate they ran and yelled at allll hours of the night.
The music around the ship was fantastic as well.
Here is the bad - Getting off of the boat at ports and disembarkment was horrible. There has got to be a better way to organize things. If you have to tender, put on a patient attitude or it may kill you.
We didn’t enjoy the smoking at the bar near the casino. It was in a main walkway and there was no way to avoid it. No track for running.
Overall, it was a wonderful trip. Read Less
This was my third cruise. The previous two were also with Carnival. This time, I realized that the cruise director is an integral part of the experience. The first two cruise directors were amazing. They were visible and had loads of ... Read More
This was my third cruise. The previous two were also with Carnival. This time, I realized that the cruise director is an integral part of the experience. The first two cruise directors were amazing. They were visible and had loads of activities. This guy, Kevin, sucked. I felt like we were attending a conference or something. There were mostly zero fun activties during the day for adults. Most of them were either various seminars or shopping events. Me and my crew meandered that ship every day in search of something to do only to end up sitting aroun or napping in our rooms. Anything worth attending happened at night during dinner, but the show were all the same and not even exciting. The last day at sea was the most exciting and most reminiscent of past Carnival cruises. There was trivia and karaoke going on all day just how I was expecting. Why couldn’t all the other days be like that?
Anyway, what I really wanted to say was that any and all complaints most people had on this ship was of no fault of the employees at all. This ship was severely understaffed, and the services were extremely slow—especially dinner service. The wait staff worked hard to to give us the five star service we’re all used to, but they simply couldn’t. There weren’t enough of them. We even saw this in housekeeeping. One person in our party had a balcony room. She noticed that her room steward was the one who cleaned the balcony instead of someone from the team of people who used to take care of that. All of these cutbacks are being mad to the staff, yet Carnival is making bank right now. They are having a banner year at their employees’ expense, and it isn’t right!
The cabin was typical: clean and tidy. Our bathroom often smelled like pee, but I think its because of the toilet brush. It probably has never been replaced.
Our head server was Senvil, and he and his helpers were amazing. We had a baby in our party, and they had his high chair and an appetizer ready for him even before the dining room opened so he could eat as soon as we sat down. They treated us like royalty, but he told us about the shortage as well and urged us to complain so perhaps changes could be made.
I wouldn’t mind taking this ship again to a different destination as long as Kevin is not the cruise director. I don’t want to pay hundreds of dollars again just to be bored. I don’t want this whole thing to be negative, so I will say this. Despite the fact that Carnival doesn’t take the best care of their employees, they certainly train them well! Everyone remembers your name which is so impressive to me. They all act like they really care (and not the fake I’m-just-getting-paid-to-do-this type care). I love that about Carnival cruises, and from what I hear, not every cruise line is like this. Read Less
Just got off the carnival liberty yesterday was our 1st time on this ship I have to say I was very impressed . This was my youngest (7) 1st cruise and she had a blast. While I didn't utilize camp ocean a lot the times that she did go there ... Read More
Just got off the carnival liberty yesterday was our 1st time on this ship I have to say I was very impressed . This was my youngest (7) 1st cruise and she had a blast. While I didn't utilize camp ocean a lot the times that she did go there she had a wonderful time. We did the build a bear activity and the Dr. Seuss breakfast. Loved Guys Burgers and Blue Iguana. The cruise director Donkey was great and all the staff I came in contact with was wonderful. Our room steward Arta was the best I've ever had and he really went out of way to make myself and kids happy. Embarkation and disembarkation at Port Canaveral was a breeze! This was our first experience at this port as well. I used Park N Cruise and it was very easy and the shuttle was waiting for us as we got off the boat, They even had my car ready and loaded my bags for me. The only one thing I will probably not do again would be the aqua adventure excursion at Atlantis. Atlantis is such a beautiful place and I know they all have many different affordable excursions but I felt like with the water park option there just is not enough time to do everything in the water park and the lines are so ridiculously for the rides I think we did more walking than anything. Definitely want to visit Atlantis again but I will not be purchasing the water park excursion. Read Less
We chose this cruise because of the itinerary. We didn't actually care for the ship, as the layout is quite different than others in the fleet. The main auditorium is way too small, we went through 3 tv remotes during the cruise, the ... Read More
We chose this cruise because of the itinerary. We didn't actually care for the ship, as the layout is quite different than others in the fleet. The main auditorium is way too small, we went through 3 tv remotes during the cruise, the toilet was split and had to be replaced, the American Table menu is OK but lacked some of our favorites and the dining room service was VERY slow (at least 1.5 hrs. +). The live music and shows were OUTSTANDING! I purchased a shore excursion to Orient Beach and Maho Beach but didn't make it to OB. VERY disappointed! Should have been told beforehand we weren't going. Very few activities prior to noon. No trivia until noon. Room service once per day. Was one hour late for embarkation and not allowed to just walk aboard (we're Platinum). Told "we already boarded you people an hour ago"! Very rude! Read Less
We were excited to go on this cruise because two in the party have never cruised on a cruise ship before. The service was lack luster. The food was alright. The tacos and the jerked food were the best. Half Moon Cay was the best port ... Read More
We were excited to go on this cruise because two in the party have never cruised on a cruise ship before. The service was lack luster. The food was alright. The tacos and the jerked food were the best. Half Moon Cay was the best port that we pulled in to. Do not expect anything above average on this ship. They allow children to run around the halls all night with out holding parents accountable. Guess where the parents are... that is right.. in the bar getting hosed.
The beds were nice. I would have picked a different boat if I could have knowing the info. They nickle and dime you for everything. I would choose your time dinning. This would insure that you get to see the shows. Comedy was one of the best things to due on the ship. The slides were fun and the ropes course was neat. Seems like some of the kids were having a hard time getting their safety harness around the bends though.
The only 4 of the heated loungers worked. the steam saunas worked but the dry heat sauna never worked.. The Spa is only interested in selling you overpriced stuff after your over priced treatments. 170 bucks for 10 sea weed bath treatments.. 17 bucks PER BATH. no. Read Less
Loved our ocean suite cabin 5341 ! , room steward , food options , bar tenders at Red Frog Rum Bar , Alchemy & casino were awesome ! Son loved the slides & kids clubs ! Comedy shows hilarious (could be more seating though is my ... Read More
Loved our ocean suite cabin 5341 ! , room steward , food options , bar tenders at Red Frog Rum Bar , Alchemy & casino were awesome ! Son loved the slides & kids clubs ! Comedy shows hilarious (could be more seating though is my only complaint ). Serenity area is awesome !! My new fav ship !! All staff constantly going out of their way to make sure you are having fun & happy with everything . Seaday was only day we had trouble finding 4 chairs all together but we did . Staff was tagging chairs & removed items after 40 minutes . Should be more like 20 in my opinion , wouldn’t take you longer than that to get a drink or use the restroom . Anything else , give up your chair while your not using it & give others a chance . However , the Breeze was worse than Sunshine in this area. Read Less
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