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3 Helpful Votes
Sail Date: March 2019
Our first impression was that the ship is old and in need of some refurbishment. Our room was dirty when we arrived. If the room was not ready for us then they shouldn't have let us board early. Food was average at best, Steak only ... Read More
Our first impression was that the ship is old and in need of some refurbishment. Our room was dirty when we arrived. If the room was not ready for us then they shouldn't have let us board early. Food was average at best, Steak only offered twice during our 7 day cruise. Specialty menu's were offered every night in Any time dining but had to pay extra 19 dollars. We ordered late night traditional dining but was put on standby for that, and had to anytime dining instead. We like having the same dining mates and waiter every night but that was not to be. We were #5 on the waiting list for traditional dining and never got lower than that. Deserts were good. Caesar salad was bland so WE opted out for garden salad instead but had to ask for it since it it was not on menu. Coffee was good. We stuck with drinks-of-the-day since they were cheaper $8.95 than regular drinks but hardly any alcohol in them, didn't even get a buzz! We heard they are taking ship out of service for 30 days to refurbish it. Wait staff friendly but overheard pool bar staff not very friendly. We noticed a lot of families with kids, found out it was school winter vacation in Ohio and mid-west. Lots of kids in hot-tub and pools. Signs saying no jumping or diving into pool were not observed. and were also throwing balls and cups of water at everybody, No supervision at the pools. Surprised they didn't go on Carnival instead. Beer bottle glasses were allowed to be in pool area, a definite no-no. Told staff and they didn't care. They were doing repairs outside our cabin some morings waking us up early, banging and sanding, Not cool. They did have designated smoking areas but walkers had to share deck 7 with smokers, Cough, cough! Would not book Princess again unless it was a new ship. I like Celebrity and Royal Caribbean much better. 'Entertainment was by the Princess dancers and did 3 different shows but quality was way below other cruise lines, Comedian was very funny and Symphonee black band was excellent, played around ship. Rear pool was very wind and in the shade most of the time because of skywalk night club blocked the sun. Heard there wasa Sanctuary pool that was free to use but had to pay extra for chairs, we never went, has a small golf putting surface all the was up on top. This cruise just did not impress me. Stops were ok Princess Cays (private island) own by Princess was just ok. Gave us a BBQ, Hot dogs (bad) Burgers (worse) and ribs (ok). Did some snorkling , saw maybe 5 fish. Disappointing. Oh well, there's alway next year ! Read Less
Sail Date: March 2019
Itinerary was one of the main reasons to go on the Caribbean Prince. We have already cruised on this ship and loved it. We were celebrating a few things. My wife's Birthday, my 70th Birthday, and our 25th Weddings ... Read More
Itinerary was one of the main reasons to go on the Caribbean Prince. We have already cruised on this ship and loved it. We were celebrating a few things. My wife's Birthday, my 70th Birthday, and our 25th Weddings Anniversary. First time getting a larger suite, mainly for the size of the room and balcony. Was a little disappointed in the suite, because of the noise, no sun, sleeper sofa, and closet door making so much noise. Also my wife got her finger slammed in the door. Loved San Juan going to the Bacardi Rum distillery was the best your ever. Wish we had more time there to see more of New San Juan. The staff and service was great. Loved going to the Club Class restaurant every night. Everyone was so polite and helpful, all the way from the wait staff to the head chef. So happy with the new Medallion set up. The value for this Cruise was good. Read Less
5 Helpful Votes
Sail Date: March 2019
Wow what a disappointment! I read the reviews before booking and dismissed the negative ones thinking they were exaggerating. They weren’t. This was the worst cruise of the five I’ve taken. Biggest disappointment was the customer ... Read More
Wow what a disappointment! I read the reviews before booking and dismissed the negative ones thinking they were exaggerating. They weren’t. This was the worst cruise of the five I’ve taken. Biggest disappointment was the customer service and appearance of the ship in general. I finally figured out why the staff doesn’t seem to care: there’s a mandatory daily gratuity charged per person so they have no incentive to treat you like “royalty”. $13.50 per person per day - I don’t remember being told about this. So staff is being tipped regardless of service and it shows. This cruise was severely understaffed. The wait at the bar for a simple Diet Coke was maddening. Not one time at the pool did a waiter come around asking for drink orders. Always always had to go get it myself at the bar. Didn’t even have soda in the buffet, had to leave to go to the bar to fill my cup. I bought the soda pass which meant I had to carry around that big cup all the time to have it refilled. I was “upgraded” without being asked to an oceanview. The view was of a lifeboat. It’s laughable. I would rather have kept my interior stateroom. Buffet was unremarkable at best - never once thought wow this is delicious. It was just food. Tables were always dirty - again understaffed and couldn’t keep up with all the people eating there. Tried the dining room once and again not impressed. I really expected this cruise to be like the ones in the past where I just felt pampered and everyone was nice and friendly and happy. Not this crew. I felt like I was imposing more often than not. Our safe in the room quit working after a few days. We just laughed and thought well of course it doesn’t work. They claim this ship was refurbished. What the hell did it look like BEFORE?? It’s so dated that I felt like I’d been had. Harry Potter trivia was an event we attended - it was like a twelve year old’s mom threw together some questions and had us all sit around guessing the answers on paper and boom it was over. Twenty questions and that’s it. Pencil and paper. I mean come ON Princess. It was just pitiful. I heard other people talking and the same thing was being said. Not as good as other cruise lines. I will never again sail with Princess and will go back to Royal Caribbean where they know how to treat their customers and keep the ship clean and the food amazing. Princess is substandard and even smelled of raw sewage towards the end of the cruise. I was glad when it was over actually which is a sad testimony given the money spent. Read Less
2 Helpful Votes
Sail Date: March 2019
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a ... Read More
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a whole other culture and a whole other world of excitement! It is a wonderful mix of people and every passenger on board was so fun and excited and so sweet to everyone else. The stage shows that they put on our like a broadway musical and the performers can sing with the best of them! They have a full range of things for you to do whether it’s hanging by the 5 pools and jacuzzi’s they have, learning about the many secrets of pirate treasure, world class shopping with incredible deals, or anything else you can think of, there is never ever a dull moment. Everything was so smooth especially with their new medallion you use for everything!! It is the best thing out there!! 100% recommend!!! Read Less
2 Helpful Votes
Sail Date: March 2019
We chose this 7 day cruise as it fit in with our March Break schedule. Since my husband and I both work for a school board, we wanted a quieter, more adult only cruise to relax and unwind. We love your hashtag # comebacknew as Princess ... Read More
We chose this 7 day cruise as it fit in with our March Break schedule. Since my husband and I both work for a school board, we wanted a quieter, more adult only cruise to relax and unwind. We love your hashtag # comebacknew as Princess definitely delivers. The ports of call suited our need to explore the area before returning back to the ship. Princess Cays was a perfect beach day. A beautiful little spot with a bbq lunch and bar service. We rented a clamshell for some much needed shade. The anytime dining had a great selection that accommodated our vegetarian lifestyle. Friendly wait staff and delicious food. The best creme caramel I have ever had. Sabatini’s delivered a rich and delicious multi course meal with vegetarian options as well. We truly felt spoiled. The adult only pools offered a quieter spot for us to cool off from suntanning and reading. I truly enjoyed 3 treatments at The Lotus Spa while I was aboard The Caribbean Princess. I almost fell asleep. A great way to relax and unwind. We’ve already left a deposit and are planning our next Princess Cruise. Read Less
Sail Date: March 2019
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine ... Read More
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine dining after having pictures from the photographers and you will your pictures that same day...you can watch live shows everyday with their funny Cruise director & his staff, lots of entertainment and things to do, love all this fun games with the staff especially with the cruise director Matt, foods is great, enough restaurants to choose, great service, smooth sailing and they are organized, i will plan a next cruise this year again and i will convince some of my relatives and friends to join me and my wife for the next cruise before end of 2019, and hoping they will come out a promotion to back up my plan Read Less
Sail Date: February 2019
February in the South has been a chilly one this year. I am glad I booked this late Feb trip to my favorite part of the Caribbean, Eastern. It was just the right time to get a sunny warm up while winter lingers in South Carolina. St. ... Read More
February in the South has been a chilly one this year. I am glad I booked this late Feb trip to my favorite part of the Caribbean, Eastern. It was just the right time to get a sunny warm up while winter lingers in South Carolina. St. Maarten and St. Thomas are great ports. 7 Day Eastern Caribbean on Caribbean Princess. Older ship, dry docked in 2017 for upgrades and the first ship in the Princess fleet I believe to go 100% live with Ocean Medallion. First item regarding older Princess ships, suites have nice big balconies which I have missed while cruising the Royal and Regal. Ok, the atrium is smaller, the Crooner Bar is smaller so is the Good Spirits Bar at the International Cafe but that lends itself to a more intimate experience where you spend time with the other guests. Crew goes out of their way to make you feel at home and comfortable. Crown Grill got 100% from me for this trip. Club Class anytime dining was super! It was all of the great comforts you expect and want from a familiar Princess Cruise. Ocean Medallion has some glitches to work out but for the most part it did its job. They are coming out with watch bands soon that you can put your medallion in and wear. Much needed! Embarkations and Disembarkation were THE smoothest and quickest I have ever experienced on any cruise line. Staff and crew are excellent. Shopping and Art Auctions were so much fun. If you have never cruised, this ship will spoil you for the other lines the next time you cruise. 7 days is just right on this ship. Read Less
Sail Date: February 2019
We chose this cruise for the itinerary at a reasonable price. There were 3 stops and 3 full sea days. We were originally planning on leaving from a more northern port, but decided that we would have a better chance of good weather from ... Read More
We chose this cruise for the itinerary at a reasonable price. There were 3 stops and 3 full sea days. We were originally planning on leaving from a more northern port, but decided that we would have a better chance of good weather from beginning to end, leaving out of Fort Lauderdale. That proved to be the case. Fort Lauderdale had great weather from the time we arrived at the ship. Embarkation was very smooth and we were on and eating yummy food and drinking the beverage of the day by 12:30. The first stop was Princess Cays, the private Island and we elected to do the snorkel excursion there. It was a little cloudy during the excursion so the beauty was diminished slightly, but we still saw quite a variety of fish, and it was my first experience seeing and following a stingray on a general snorkeling trip. We both enjoy snorkeling, but I had seen no reviews for this excursion so was worried, but my husband and I both thought it was worth the expense. It was also well run and a lifeguard was with us to keep us safe. We then returned to the island and spent the rest of the day there. We were on the quiet side so never really felt overwhelmed by crowds. In all, it was a very nice day and it did become sunny and beautiful later. I will talk about sea days now. Our cabin was on the same deck as where all the pools are and a variety of food venues so we spent a lot of time there. It was a short walk down the hall and then we were out enjoying the day. Deck 15 has a lot of area to enjoy pools and sun and fun. One thing I would say is that sometimes it was hard to find a shaded area that wasn’t “saved” for the day. We noticed some lounge chairs would have personal items on them and the people saving them would not show up for several hours. This seems a little unkind to the people searching to get out of the sun. If you’re not going to be there, should you be taking the chair all day? We both had several hotdogs from the Salty Dog in the afternoons on ship and we highly recommended them. The back of the ship had a nice deck area for people too. It was fun to sit and watch the wake. We did that a few times and those seats were in high demand. There is also a large screen for under the stars movies in the evening. We did not partake of that as we had late dinner seating and show times did not work for us. But on walkthroughs it looked like people were enjoying the movies and were provided with comfy chaises and blankets if it was cooler. The large screen also had presentations by the cruise director during the mornings. We enjoyed St Thomas and St Maarten by exploring on our own. Actually, in St Thomas we returned to the beach where we had gone on our honeymoon almost 39 years ago so that was a must do for us. In St Maarten we also taxied to a beach and got a nice visual tour of the island on our way there. Both were nice beach days. St Thomas still looks beat up from the hurricanes but I know the island is working to recover. St Maarten looked like it was not hit as hard. Dinners were good in the dining room , and although we would not get late seating again it was nice for this trip. We usually prefer anytime dining. Entertainment was wonderful on the cruise. The dancers and singers put their heart and soul into making the cruisers have an amazing experience. Venues around the ship had top notch entertainers too. There are so many things to choose from, So little time. So much to do. The medallion experience was just alright. I think there are a few things still needing to be worked out. Twice we had charges on our account that were not ours. We had been in the same area of the ship where the charges took place. I think the WiFi picked up our medallion instead of the person that was supposed to be charged. Princess removed the charges but we would recommend keeping a close eye on your account while you’re on board. Overall it was a wonderful getaway on the Caribbean Princess, and I would sail her again. Read Less
1 Helpful Vote
Sail Date: February 2019
The Caribbean Princess is a big ship but is in need of a facelift. The rooms are in need of new carpeting, etc. The staff was very pleasant and helpful. The food was good but only that, just good. Drinks overpriced and not poured well, if ... Read More
The Caribbean Princess is a big ship but is in need of a facelift. The rooms are in need of new carpeting, etc. The staff was very pleasant and helpful. The food was good but only that, just good. Drinks overpriced and not poured well, if they had liquor in them at all. I'm not a drinker and I couldn't taste the Bailey's in a Baily's w/cream on the rocks! The diving in Honduras as the best ever. I would come back anytime to dive or snorkel here again. The pools were clean and breakfast was the best meal of the day. They had a "private party" in two main areas of the ship each night and we were not allowed to go. Who knew? This took away from activities that could have been for the whole ship, I think that this should be made known at the time of booking so that another date could be chosen. Save your money...don't eat at the Italian restaurant it isn't worth it. Princess should really try to think of NEW things and not just the same old stuff. Sorry to be negative. Read Less
4 Helpful Votes
Sail Date: February 2019
Have been on many other Princess Cruises but had not tried the Caribbean Princess. I read good and bad reviews and will now share my review. We started off in Fort Lauderdale....we flew in the same day of the cruise. Took the ... Read More
Have been on many other Princess Cruises but had not tried the Caribbean Princess. I read good and bad reviews and will now share my review. We started off in Fort Lauderdale....we flew in the same day of the cruise. Took the Princess Shuttle and was at the port in a timely manner. Our Embarkation was very smooth. We had ordered our medallions ahead of time but still needed to get checked in. I will start off by saying the medallion is a bit heavy. I wore mine around my neck and we needed to have the ship card so both of these made it a little uncomfortable. I did not want to spend additional money for necklace or a watch for the medallion. I had the medallion on the Regal in November.. However, I did not have any issues with opening the door. This time on the Caribbean half the time when going to the door the medallion would not work and I had to place my medallion on the screen that is on the wall before the door. We did like that we could order breakfast from our phone to our room and we liked that we could see what was going on for the day even if we did not have our patter. Other than those items we didn't use it for anything else. I read about a funny smell on the ship. Well I could smell this on our first day. After that we either got used to it or it went away. Our room was comfortable and adequate. Our bathroom had a funny urine type smell not sure what that was because it seemed pretty clean. We had cabin A747 which has a large balcony. We really enjoyed this balcony and the room. There was more than enough room for all our items and the tv was nice and large. We do enjoy watching the movies late at night that Princess has on the tv. They also have some great travel series that we enjoyed as well. Our bed was very comfortable and I slept well every night. The pillows were also great! Our room steward was ok. Nothing extra. When I asked for a robe after we got there he said we had to wait a day. I did not bring a robe so I called the front desk and one was brought to me right away. One thing we did extra this time was the Ultimate Balcony Dining. It was $100 but so worth it. I ordered this online and then called room service when we got to the ship. A room service rep came to our room and from there we decided on the date we wanted to have our dinner. We were then given a drink menu and we were both able to select an alcoholic drink (we were also given a small bottle of champagne with dinner) Then you are given a menu. We chose the canapes, crab cake, salad, filet and lobster. The dinner comes with bread and butter and an amazing dessert. They also give you a tray of 12 goodies like fudge squares, lemon tarts etc. There is a lot of food and it was cooked perfectly. How they serve it is a butler comes to your room and sets up a table on your balcony with a white tablecloth. He then put a beautiful vase with roses on the table and a pretty lit candle (not fire) He then brings you the courses one at a time and gives you enough time to enjoy each course. Then a photographer came and took pictures. When we went to see them the next day we were given a complimentary picture and we could select the one we wanted. We did not buy any of the other ones. Also they will work with you on changing the menu to adapt to any allergies you may have or if you just want something different then what is on there. They are very accommodating. I would do this again in a heartbeat!!! Our regular dining was at the Palm Dining Room which was on deck 6 aft. The engine was so loud that it made our chairs rumble under us. I did not care for this nor did my husband. The menu choices are ok on some days. But some days there was nothing I wanted on the menu so we went to the buffet. I wish Princess would put the strip steak back on the menu as a regular item. Then if there was nothing on that I liked I could at least have a steak (without paying extra) We did the first formal night. My husband wore a button down shirt with dress pants but no suit. I would say that on this sailing probably 70% of the men wore a suit and some had tuxes. I had a dressy dress. It is ok to dress without a suit if you so choose but I would at least dress pretty nice. The buffet is quite smaller then on the Regal or Royal but we did find some items we liked and there was some good desserts. The one day they had chocolate covered bananas and apples. The chocolate on the apple had coconut on it. I asked if they could make me one with no coconut and they did. It was wonderful!! We ate breakfast there on some mornings and found something we liked each time. We also ordered room service breakfast a few times which was also good and brought right at the time we ordered it. Our first port was Princess Cays. We had a beautiful day there. Since there was a fire the only drinks we had at the buffet were bottled water. The food trucks were all closed. Also at the bathrooms the water pressure was down so you had to hold down the handle of the toilet for a little bit to get it to flush. You also washed your hands from a big jug they brought. It was fine considering the fire they had. We were just happy to enjoy the beach day!! The second port was Puerto Rico. We did not do a tour but walked the city. We went to both forts and to a beautiful church. We did a little shopping and stopped at a delicious pizza place called Pirillo pizza..which was not to far from the port. Loved this port and happy we had a long day to enjoy it. The third port was Amber Cove. I have been here a few times but my husband had not so we took a tour through Princess. It was the Heritage tour with lunch. We saw dancers, at Don Carlos Ranch. We had a traditional lunch there which was actually pretty good. It was a type of stew with chicken in it and a side of rice. At the ranch we learned about many different types of trees and fruits trees. We also went to a chocolate factory and a cigar bar. We met a lot of nice people on this tour. I was stung by a wasp and one of the guys on our bus brought me a bag of ice to put on the sting. Another woman offered to have me come to her room for some lotion to put on the sting. I have to say this bus had such caring people on it. I was very thankful. Our tour guide had to do a report and said someone at Princess would contact me. No one ever did. Kinda bummed about that since it was there tour. The final port was Turks and Cacos. We got off the ship and walked around a bit but nothing interested us so we decided to go back on board and enjoy the pool. We had the pick of the seats and we had a nice relaxing day. The Casino if you enjoy playing in the casino and winning this is not the place for you. If you enjoy playing and can handle losing a lot then go for it. I was on the ship as a VIP player. I was really disappointed in the slots and that no one was winning. I won't say how much I played but this is this was not even real to not win anything with the amount I spent. Casino Medallion. Be careful using your medallion on this ship. I saw a few issues with my own eyes with using the medallion and how there can be errors with it. The women next to me sat down at her machine. She put in cash. She played for awhile and wanted to cash out and asked me what to do. I said to hit the cash out. Then she said the name on the screen was not her name. I said omg you need to call the attendant. Here the person before her cashed out but it did not cash him out and she started playing and she ended up playing on his account and not hers. She had to get the staff to go into the machine and correct it. Had she not asked me and hit the cashout button all her money would have gone in his account. A machine behind me had the same issue...it would not cash the person out and they had already left the machine. A person wanted to play it and waited a little bit to see if someone was coming back. She waited about 15 minutes then called an attendant who fixed it and gave the new person playing the money that was left on the machine. I don't think they should have done this. And I went to play at a quick hit machine and no one was on it. But when I looked at the screen there was a person's name on it. It cashed them out but it should have timed them out. So make sure when you leave a machine that your machine is totally cashed out or you could lose your money. I would go on this ship again. The staff was very nice and very accommodating for the most part. I also understand The Caribbean Princess will be going to dry dock this year and will be getting a family splash zone on deck 17. That should be great for the kids!! Read Less
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.0 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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