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2 Helpful Votes
Sail Date: March 2019
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a ... Read More
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a whole other culture and a whole other world of excitement! It is a wonderful mix of people and every passenger on board was so fun and excited and so sweet to everyone else. The stage shows that they put on our like a broadway musical and the performers can sing with the best of them! They have a full range of things for you to do whether it’s hanging by the 5 pools and jacuzzi’s they have, learning about the many secrets of pirate treasure, world class shopping with incredible deals, or anything else you can think of, there is never ever a dull moment. Everything was so smooth especially with their new medallion you use for everything!! It is the best thing out there!! 100% recommend!!! Read Less
Sail Date: March 2019
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine ... Read More
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine dining after having pictures from the photographers and you will your pictures that same day...you can watch live shows everyday with their funny Cruise director & his staff, lots of entertainment and things to do, love all this fun games with the staff especially with the cruise director Matt, foods is great, enough restaurants to choose, great service, smooth sailing and they are organized, i will plan a next cruise this year again and i will convince some of my relatives and friends to join me and my wife for the next cruise before end of 2019, and hoping they will come out a promotion to back up my plan Read Less
2 Helpful Votes
Sail Date: November 2018
The Bad : Ship shakes under sail and unbelievably worse in port, especially annoying when you are dining. Common areas good condition but we had hit and miss cabins this fall and winter, some ok and some awful condition. Ship staff said ... Read More
The Bad : Ship shakes under sail and unbelievably worse in port, especially annoying when you are dining. Common areas good condition but we had hit and miss cabins this fall and winter, some ok and some awful condition. Ship staff said they can’t update the rooms without a dry dock and the company keeps putting that off. Personally had and witnessed some negative interactions with the Guest Services Staff. As typical of the brand no built in activies for active adults and children. Just off a Christmas cruise on another ship of the brand, many families cruising and the young people were bored out of their minds. Royal Caribbean, Carnival or Norwegian would have been a better choice for a family vacation. The Good: The company has invested in Internet upgrades for this ship. Room and Dining staff generally excellent as is usual throughout the brand. Food quality and selection was on par with the brand and far superior to Royal Caribbean. Read Less
4 Helpful Votes
Sail Date: May 2018
This was my first cruise with Princess and as a result of my experience, it will definitely be my last. Prior to booking, I had this impression that Princess was an elite cruising brand. I expected more of them than I would a Carnival, ... Read More
This was my first cruise with Princess and as a result of my experience, it will definitely be my last. Prior to booking, I had this impression that Princess was an elite cruising brand. I expected more of them than I would a Carnival, Norwegian or Royal Caribbean cruise line. I could not have been more wrong. Let's start with the PROS since its a short list. PROS: Embarkation - Princess is very organized. I was on the ship in less than 20 minutes from my arrival to the pier. I have NEVER gotten on a ship that fast before. There was no haggling to buy onboard packages and no pressure to take pictures. It was the most quickest, easiest embarkation I have ever experienced. Shore Excursions - I really liked that while the Excursions desk was not always manned that they had iPads at the desk so I could book excursions during their non-operating hours. I struggled whether to add this to the CONS list really, because the Excursions desk was closed before and during our sail away period, but I do like that I had this as an option. I like to book my excursions as soon as I get on the ship. I later learned I could have booked them in my room via the TV. Entertainment - I really enjoyed some of the musical talent on this ship. I learned of some new artistic gems like George Thursting that I now follow through social media. Love them. Folks, that's where my PROS list ends. Let's dive into everything that made this cruise horrible and left me vowing to NEVER cruise with Princess again. CONS: Bed Bug (in Room B249) - I usually don't sleep much, if at all, the night before a cruise, because I am busy packing and getting my house (and life) prepared for my extensive departure, so I usually make up for that sleep the first night on the ship. This cruise was no exception. I grabbed a bite to eat and booked my excursions once I got on board and I headed straight to my room to snooze. After we set sailed, I got up to grab something out of my bag and when I returned to the bed I noticed what looked like a bed bug crawling over the duvet cover. I screamed! I ran outside where the cabin steward was. He came in looking embarrassed, but not surprised, and scooped the bug into a glass jar. I was mortified. All I could think was how grateful I was that I had not unpacked yet. I did NOT want to take any of these critters home with me. I hear bed bugs are horrible to get rid of. I went straight to the reception desk to report it. Its the first night, so there's a long line. I patiently wait. When I get to the line, the service desk rep (Ignacio and Aracelli) said there was not much they could do besides send someone to investigate and clean the room since the ship was sold out. They did not offer me some place to sit or rest at during this 2-hour investigation. They did not offer me a complimentary beverage or meal. They did not apologize for the inconvenience. They did nothing, but "investigate." I stood on the side of the reception desk for 2 hours exhausted. I finally got back in line to see if there was an update, since NO ONE spoke to me during those 2 hours and only after I got back in line did someone call to check on the "investigation" and that's when I was told they were done and they did not find anything else (meaning another bug). For all I know, the investigation could have been completed an hour earlier. I return to my room alone. Visibly shaken, they did not offer to escort me to my room to reassure me and show me their findings. No one was there when I arrived. It was hours later when the cabin steward supervisor and my cabin steward returned to tell me the supervisor found nothing. I asked if I would be able to get checked by medical - something the front desk rep said I would be able to get as a courtesy to check for bed bug bites - and the supervisor told me NO. He said the ship doctor is not like a doctor on land, they're expensive, so I would have to pay for this myself. Um... OK! I was done after this. Done. He treated me like I was an inconvenience. Very hostile. I never unpacked my bag. I kept it closed the entire cruise and I checked my room for bed bugs each and every day. I tried not to let this ruin my trip cuz then I would definitely be on the losing end. I tried to make the best of it. Ship - Its old. Real old. Very dated. There's rust, mildew and mold everywhere. While I stood in line at the guest desk, I noticed there were multiple leaks from the ceiling. Also, the layout makes no sense. They give each deck a name. For example: Deck # 11 is named Baja and Deck # 15 is named Lido. Instead of referring to the deck number, you had to learn the deck names, because that is how they were referenced. It was so cooky. Then there were only so many elevator banks. I believe there were three or four for the entire ship and one or two of those only went to a few floors. There were no machines for people to add money to their room card/key. Everything went through the very incompetent guest desk. And they had to escalate everything. No one at the desk could make a decision at their level. No one was empowered to just do common sense things for guests. While I waited for my bed bug investigation, I heard a man with Platinum Level Status get upset over his beverage package and how someone screwed it up. I stood there thinking: If this guy is a loyal Princess cruiser and they treat him like that, how should I expect them to treat me? Not good, folks. Not good. Dining - I actually like the seating in the buffet dining areas. I liked that there were pub seating that looked directly out the window, so if you're a party of one you're only taking one seat and not an entire table. That's where my likes end. The food options were very limited and buffet small. It was about one-third of the size of the buffet area on the average Norwegian ship. Horrible! I made due, but I was just shocked. In Conclusion: The pros definitely did not outweigh the cons. I cannot justify the cost of the average Princess cruise for me to try the brand again. Outside of wanting to experience the Princess brand, I really chose this sailing because it was going to the ABC islands and it was full of smart at sea days. Heed my warnings. If nothing else, stay away from this ship unless you've cruised it before and know what to expect. Read Less
Sail Date: November 2016
The Caribbean Princess is not the prettiest girl at the dance anymore. She is looking tired and worn and is need of a face lift. Staterooms very dated and the bathrooms seemed small compared to other Princess ships. The crew was great, ... Read More
The Caribbean Princess is not the prettiest girl at the dance anymore. She is looking tired and worn and is need of a face lift. Staterooms very dated and the bathrooms seemed small compared to other Princess ships. The crew was great, friendly, and helpful. The food was inconsistent - one night great, the next awful. The chef must have taken Thursday night off...the food that night was not good at all. The buffet had little variation from day to day. My only complaint with the staff...enforce the no smoking rules throughout the ship. Too much smoking happening in the cabins and on balconies. The comedian gave a great show. The southern Caribbean is not the most exciting place to cruise. Not much happening in the ABC islands. Maybe we have been on too many cruises to appreciate the uniqueness of those three islands. Four days at sea may be a bit much for some newbie cruisers, but we liked those four lazy days at sea. It was a pleasurable and relaxing 8 days. I would have given the cruise at least a 4 but could not due to the dilapidated rooms and other ship venues. This old ship is slated for her face lift in the spring of 2017 according to the crew on board. Read Less
Sail Date: May 2015
I have just returned from a 14 night trip with my partner and in-laws and the Caribbean princess did not disappoint! There was only 1 let down which was with the embarkation process which I believe was the fault of the Southampton port ... Read More
I have just returned from a 14 night trip with my partner and in-laws and the Caribbean princess did not disappoint! There was only 1 let down which was with the embarkation process which I believe was the fault of the Southampton port authorities. On arrival to our state room we were promptly greeted by Dennis our steward who greeted us by name and was most accommodating when we requested additional hangers etc., all through the cruise he was on hand to help with anything we needed, he is a great asset to Princess. The food on-board was as always of great quality and the selection was always vast. the only downside is the rigmorall of "hunt the table" at peak times in the buffet areas. There was plenty of entertainment on-board suitable for all interests, Matt O'Brien (AKA Matt 32 from England) was by far the hardest working member of the entertainments team, he was always on good form and hilarious. I took the all inclusive soda package which was a huge asset, as I don't really drink alcohol I was able to have unlimited Mock tails and hot chocolates etc. and at only $7 per day it really is worth it considering that each mock tail is $5 a time. 95% of staff were always friendly and helpful, the ship was in good order throughout although this time there did seem to be more issues with the toilets in public areas being out of order. The med cruise itinerary was perfect for us as it included many stops that we had not visited, I would however recommend you look into arranging your own shore tours as the Princess prices are really high and the tours seem to be highly subscribed. this particular cruise was mostly Brits in their 60's + however us only being in our early 30's was not a problem (you just have to be a little more patient when following them down corridors etc :)) Overall, I can 100% say that Princess Cruises are onto a winner with the formula they are following and long may it continue! Read Less
Sail Date: December 2014
We actually flew in the previous night to Houston, late; all went very smoothly getting on the ship the next morning, light drizzle... Our cabin facilities were outstanding, and the surprise gift was there with beautiful tropical ... Read More
We actually flew in the previous night to Houston, late; all went very smoothly getting on the ship the next morning, light drizzle... Our cabin facilities were outstanding, and the surprise gift was there with beautiful tropical flowers from my husband with our surprise breakfast the next morning when we were underway with a full wait staff to our cabin on the balcony! Food delivered was fresh, hot, and delicious as well as the service! Throughout our voyage facilities on the ship were like no other we'd been on. Clean, respectful service, and once in a great while a waiter would ask us if we wanted a coctail on deck, but not pestered every 5 minutes!!! We are a gay couple of 12 years now, and felt respected, and no discrimination whatsoever, myself I am 56 now, and Rich is 57, and we love cruises, have never really had a bad experience, also there were a group of Bears aboard we befriended, and hung out with on occasion...; except.....When we were scheduled for Belize POC, we teathered for awhile; but the weather was to bad to stay, so we were redirected to Costa Mya(exuse spelling) but it was a nice little short 5 hr stop before we headed to Cozumel, with a day at sea, we still had a wonderful time in Costa Mya, rented a funky little car and drove all over the area, went swimming in a small village with the locals, and had some of the best grilled fish tacos I think I ever had! All other POC's were great, and ship's crew and captain took our safety first in concern about the weather. We would recomend Princess Cruises to everyone looking for an outstanding cruise experience. Our next cruise is coming up Dec 18th 2016 Carribean once again... Read Less
Sail Date: November 2014
Room a little cramped for 3 uncommitted people. Balcony railings and partitions were never wiped off, they were down right dirty. For a 4 day trip to the Bahamas, we had cold temperatures and rain for 3 1/2 days. The only sun was on the ... Read More
Room a little cramped for 3 uncommitted people. Balcony railings and partitions were never wiped off, they were down right dirty. For a 4 day trip to the Bahamas, we had cold temperatures and rain for 3 1/2 days. The only sun was on the ship at sea on the way back to port. I know it wasn't the ships "fault", but it was a lousy cruise. There was hardly any entertainment in regards to games, contests, and other deck parties. Again the Weathers fault. I got motion sickness on the way home. At this point, all I wanted to do was get home. Ship looked it's age, rust noticeable. Staff was fine. Room Steward, couldn't seem to keep inc in my room. Never responded to pages sent to her. She didn't deserve her tip. Food was good, not GREAT, but good. Best part of the cruise was the entertainment and joy the two bartenders (Christopher and Wilson) in Crooners bar gave us.   Read Less
5 Helpful Votes
Sail Date: June 2014
My mom and I went on the 7 day cruise with 4 Ports (more later) We stayed in a hotel close by with transportation to the port which was very convenient. We had an amazing lobster dinner that night at the Ruskin Inn (highly recommend ... Read More
My mom and I went on the 7 day cruise with 4 Ports (more later) We stayed in a hotel close by with transportation to the port which was very convenient. We had an amazing lobster dinner that night at the Ruskin Inn (highly recommend great value). The next morning we had a nice leisurely light breakfast at our Hotel the Fairfield Inn who also provided transportation to the port (very organized) Once we arrived at the port we stood in line for about 20 minutes but it went rather quick. Our cabin was ready once we boarded so we were excited to check it out and put away our carryon's. We loved our cabin mainly because of the nice large balcony, aft location and walk in closet! (C752). Buffet was complete with a great selection so you had your choice of pretty much anything you wanted to eat. Very well organized and service was fantastic, as the wait staff anticipated all your possible needs. We enjoyed our assigned dining experience as we enjoyed visiting with a very nice family who ate with us. We also enjoyed getting to know our Maître d' and the staff and they even got to know our tastes offering some fabulous recommendations! I think my mom had a secret crush on him. We also loved the serenades during dinner from our consummate host Hector, truly loved our dining experiences every night food and entertainment was tops! Our first port was Princess Cays and we signed up for the tour of the Island and Colleen was a very informative, kind tour guide. We enjoyed many stops including a beautiful church on the beach in Eluethera. We fed the fish at the Ocean Hole at Rock Sound. Our final stop was for lunch on the beach and was good. My mom enjoyed dancing the Junkanoo with the locals right on the white sand beach and beautiful blue waters. It was an absolutely wonderful excursion and well worth the money. We lunched at Vines where they had some delicious sushi & tapas and wine tasting. The service here was a bit slow but we're on vacation so no worries! Enjoyed the entertainment on the ship too especially the Piazza flamenco Express!! We tried out the casino and had some fun but didn't have much luck winning any jackpots! We loved the Champagne waterfalls and all the festivities in the Piazza! We thoroughly enjoyed relaxing in the Sanctuary on at sea days. We didn't leave the ship at Ochos Rios but went on an amazing excursion at Grand Cayman Islands! Our guide Native Way Watersports (booked through cruise) was by far one of the top highlights of our trip. We went snorkeling, swam and held stingrays, shopping, lunch and even got our hair braided. Very well ran tour with a small group from our cruise. Highly recommend this tour guide. Really enjoyed formal nights on the cruise, great opportunity to get dressed up!! Princess does a great job of making it a very special evening with a 6 course lobster dinner and all the best entertainment! Our last port was Cozumel and we booked the VIP Dolphin Encounter at Chankanaab which was very exciting once we were in the water. There's a lot of waiting around with this tour (2 hours) We were in the water for about and hour and got to interact with the Dolphins which made all the waiting well worth it. It was truly a magical experience learning how to interact with the Dolphins!! My mom is not a swimmer and they made sure she felt comfortable and helped her with the push, boogie board, etc..(They said she was the oldest participant so far at 78, lol) We both loved it!! We had a great lunch after at the venue La Laguna and took a taxi back to port to board the ship. easy peasy! We also did a lot of shopping here, great bargains to be found I can't say enough about how much we enjoyed Princess, if you want to relax, enjoy new sites, great food and impeccable service Princess is for you! Read Less
Sail Date: November 2012
This was our first cruise with Princess and we were very impressed with the Caribbean Princess which to date is the largest ship we've sailed. We had an aft mini suite which was well laid out and very comfortable, the bed was ... Read More
This was our first cruise with Princess and we were very impressed with the Caribbean Princess which to date is the largest ship we've sailed. We had an aft mini suite which was well laid out and very comfortable, the bed was comfortable although I don't believe it was pillow top. The balcony was extra large and open to the sky which we liked. We had many a breakfast out there and didn't really concern ourselves being viewed from above. The service from all the crew was excellent, we never noticed any frowns and everyone made a point of greeting us and making eye contact. As an example, our room steward offered the free glass of champagne that comes with the minisuite however we declined it since we don't like champagne. After the muster drill we came back to a tray of chips and salsa, this was an example of the proactive customer service we had all week. We selected anytime dining, usually around 630P and never had a problem getting a table for two. The food was good to great and portions ample for us in the Island dining room and like all dining rooms the service was good but rushed. The speciality restuarants were great to excellent and the service more subdued. Always got a sun chair, usually near the rear where we like to be. Now what we didn't like about the ship, at least one or two elevators were always out of service which made the wait times unusually long. Our two stops were Curacao and Aruba where we booked a tour on each island. The Curacao tour was canceled but we weren't notified of it and by the time we discovered any other option was full. Princess needs to improve their communication. As it were, we were an hour late arriving at that stop anyway because the capitan had to slow down to avoid over heating the engines, apparently sea water is used to cool them and the water temp was too high. I like to prebook the speciality restaurants but one can't do that on Princess. You have to run to each one upon embarkation and book your reservation and no, the "dining line" is not open. Casino way too small and smokey and you have to go though the casino to get to the theatre.Getting on the ship took an hour as we zig zaged our way though security up to the check in point however once checked in we went directly to our cabin. Disembarkation was faster, out of the cabin at 830A, breakfast and then off when our color was called. We went though immigration quickly and then waited in the taxi line for 45 minutes. We arrive that Ft Lauderdale airport more than 4 hours before our flight so we had to wait, along with 20,000 person or so it seems. A total of 7 ships had docked on 11/17 and most of the passengers I'm sure were at the airport. There was no where to sit, get bite of food or drink, people were sitting on the floors, chairs, outside anywhere they could find some space. We thought it would be better once though security, nope same situation. Ft Lauderdale airport is way too small to handle the crowds on the weekends. While we definitely Will consider Princess again for future trips, we will hesitate going though that port! Read Less
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.0 0.0
Family 3.5 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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