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3 Princess Caribbean Princess Cruise Reviews for Family Cruises to Transatlantic

The itenary started out good, but due to circumstances beyond their control we were unable to complete the tours originally booked. The traditional dining food was good, the menu unexciting and the service was disappointing. Our ... Read More
The itenary started out good, but due to circumstances beyond their control we were unable to complete the tours originally booked. The traditional dining food was good, the menu unexciting and the service was disappointing. Our CABIN(E214) was situated a floor above the Princess theatre and as a result we were bombarded with continual noise from about 11 am to 11 pm. Also the cigarette smoke from the casino seemed to permeated the floor from the stairs to the forward sections. The CABIN itself needed a lot of repairs walls with gouges, toilet repairs and the thermostat could not maintain temperature. We experienced great service at Vines, International Cafe and with our room steward. The ship needs upgrades to their internet service, the in room televisions, and the delivery system. It uses an analog cable system providing noise and distortion in the video. Our room safe locked our items with a low battery display just before debarcation to a prepaid tour. Often when we called for maintenance, they sent someone illprepared to fix the problem. I had to tell their customer service people twice that they weren't providing service and needed to escalate the issue to get resolution. Read Less
Sail Date September 2017
First Princess cruise and expected better. Disappointed. Very limited entertainment, the few things scheduled in the evening would be at the same time. ie: A bean bags toss-- really -- cruisers average age maybe 55. Attended by about 6 ... Read More
First Princess cruise and expected better. Disappointed. Very limited entertainment, the few things scheduled in the evening would be at the same time. ie: A bean bags toss-- really -- cruisers average age maybe 55. Attended by about 6 people, lasted ten mins. Technical problems with live musical, so cruise directors solution-- starting a balloon passing with out dropping it through audience-- two balloons... Disappointed with lack of beef on md menu. I had to ask several days for the "hot " milk for oatmeal in the buffet to be reheated. Great salad items in buffet. Tried burgers and fries horrible-- not sure what kind of meat mixture it was but not just beef, cold, greasy fries. A lot of small issues but they added up to many disappointments and delayed meals.Outdoor movie selection was very bad. several days movies geared to children. Total # of children on board 3. Read Less
Sail Date September 2017
Embarkation was 4 hours late in starting, no heat for days despite 40 degrees outside. Numerous calls and visits to desk were put on back burner. Excursion very expensive and the worst we've ever taken. Taken to Paris given ticket ... Read More
Embarkation was 4 hours late in starting, no heat for days despite 40 degrees outside. Numerous calls and visits to desk were put on back burner. Excursion very expensive and the worst we've ever taken. Taken to Paris given ticket and when clearing security us, and several others were dumped no guide no group. Had to search for group and had no time to check out area or even to pickup a souvenir. One couple was actually left in Paris and had to take a taxi back to the boat, a 3 hour ride. Our bus and another was late getting back, but they did wait. Hopefully it'll improve, but be weary. The new bedding is nice but duvet is weird and constantly separates. New design in buffet area nice but same food and only one choice of carved meat nightly. Really disappointed with princess and this cruise. Hopefully this will improve over time. Read Less
Sail Date April 2017
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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