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4 Princess Caribbean Princess Cruise Reviews for Family Cruises to South Pacific

We decided to go back to see the Panama Canal again. Our cabin was fine and our cabin steward was great. The buffet area was not organized and the servers were not happy people. They were surly and not helpful. The food selection was ... Read More
We decided to go back to see the Panama Canal again. Our cabin was fine and our cabin steward was great. The buffet area was not organized and the servers were not happy people. They were surly and not helpful. The food selection was surprisingly poor. We are Platinum level, so this was not our first Princess experience. The Panama tour was 2 hours late, cramped seating, and disorganized. When we disembarked, that was disorganized also. We were constantly assured we would get off the ship at the promised time. Then we were held because the terminal was “too busy”. We have enjoyed the loyalty program, but I’m afraid this will be our last Princess cruise . I think they have lost their edge due to nickel and dime motivation. We bought one of the International Cafe coffee cards, and only one of us could use it, plus the card expired at the end of the cruise. Before, the cards had no expiration. Read Less
Sail Date November 2019
Do not take the Caribbean Princess at any time for any reason unless you want the worst experience of your lifetime and want to waste your money and time. On our first night on the ship, the dining room was freezing cold. The waiter did ... Read More
Do not take the Caribbean Princess at any time for any reason unless you want the worst experience of your lifetime and want to waste your money and time. On our first night on the ship, the dining room was freezing cold. The waiter did not care. One lady at our table asked for a tablecloth and wrapped herself in the tablecloth to keep warm. That was only the start of it. We arrived in the dining room at 5:00 pm and we were not served until 6:30 pm! An hour and a half waiting for our food and freezing at the sane time. That night our room (R736) had a knocking noise every second of every minute of every hour. Still awake at 2:00 am, I called the front desk and asked for help. No one came to our room that night. We called again the next day and asked for a room change. They said nothing was available. That was NOT true, there were plenty of rooms available. We kept asking for a room change and they finally took us to a room on the opposite side, the last room of the long hallway. The next “room” would have been the water!!! I said NO! I did not cause the knocking problem, so why were they treating us like total crap? We paid full price for our cruise. finally, at 8:00 PM, they changed our room on the second night of our cruise. They ran the same music and plays over and over again. There was very little variety of shows on this ship. How disappointing to see the same comedian and the same magician over and over again. We reserved the Sanctuary on the ship, but we quickly found out that their LIFT for scooters is/was broken (and still is broken) for the entire duration of the cruise, so I was only able to hobble up the stairs on Panama Canal Day. The whole reason we booked this ship was 1) to go to The Sanctuary; and 2) to go to the pool by the spa. Well, I couldn’t go to The Sanctuary because of the broken lift and I could not go to the pool by the spa because for most of the cruise, it was NOT filled with water!!!!! The other pools had ladders and this was the only pool with stairs, so having a bad knee, I could not use the other pools and the one pool I could have used did not have water in it. The food was always cold and if you like cold food, you will love this cruise. The prime rib was raw, the lobsters were small, and tonight the strip steak was like shoe leather. Everyone was always complaining about the food. Everyone was getting sick by Wednesday and throwing up and they had vomit bags everywhere!!! I stayed in bed for the day because the ship was so rocky. We heard from crew who said it is always like this on the ship. I’ve been on many other ships and I’ve never ever felt sick at all. There’s more, but you get the idea. We heard that Princess moved half the crew to the new Sky Princess and this crew now is leftovers and newbies that are not trained. I would certainly agree with this because the staff on this ship was not friendly and they were not helpful. We are GOLD level with Princess, so we have been on other Princess Cruises and always had a great time. The wait staff was always friendly and would joke with us. Well, this wait staff was NOT friendly at ALL and they didn’t even give us their first names. The coffee cups were so hot, others at our dinner table burned their hands and/or lips. Everything was cold when it should have been hot and hot when it should have been cold. This was just a mess of a cruise and I highly recommend that if you want to go to the Panama Canal — do NOT take the Caribbean Princess. Stay home and watch a video or take another ship that cares about their customers. We just booked a Disney Cruise and spent $5,700 on this new cruise set for March of 2020. After this horrible cruise on Princess, they will never ever get another dollar of our cruising dollars!!! Read Less
Sail Date November 2019
We wanted to see part of the Panama Canal locks. Plus all the ports were places we had not been too. Our first princess cruise. A smaller ship, older crowd but we truly had a wonderful time. It was my husband (45) , myself (44) & my ... Read More
We wanted to see part of the Panama Canal locks. Plus all the ports were places we had not been too. Our first princess cruise. A smaller ship, older crowd but we truly had a wonderful time. It was my husband (45) , myself (44) & my daughter (20). It was a grad from college trip for my daughter! Food was delicious! Entertainment amazing. Loved Project 5 , performances, etc. Buffet was awesome and tonneau of variety and vegetarian options for myself. Pop package was disappointing with only one diet option of Diet Coke. We were used to royal Caribbean any diet flavour. Dining room was great food but not great vegetarian options . Excursions we did 3 with ship and 2 on our own. Short port times in a few places though . Very relaxing cruise as not a lot of activities on board as per our previous cruise experiences on royal Caribbean. Read Less
Sail Date November 2019
I've cruised 23 times prior to this cruise on four different cruise lines. We decided to give Princess a try. I was underwhelmed. The ship was very nice, easy to maneuver around. We had an ocean view cabin, it was spacious and clean. ... Read More
I've cruised 23 times prior to this cruise on four different cruise lines. We decided to give Princess a try. I was underwhelmed. The ship was very nice, easy to maneuver around. We had an ocean view cabin, it was spacious and clean. I really liked how an interior wall separated the room from the closet. This was useful when someone was sleeping and your other half needed to get clothing from the closet. Dining.....the food was ok. Nothing special. We tried one specialty restaurant, Steamers. As a huge seafood fan, I expected more. I was not impressed. The absolute best part of the trip was the Entertainment staff. The cruise director Duvaul, his assistant Jerry and the ship's Dj, DJ Kev White. These guys brought so much energy to every activity. They we're very inclusive and you could tell they enjoyed their jobs. Overall the service on the ship was adequate, nothing special. The ports we're what I expected, however, because we we're late to Panama, we we're unable to get off the boat. Major Bummer. Another plus was the embarkation & disembarkation. They we're very smooth. I'd give this vacation an 8 out of 10 based primarily on the itinerary (able to see the Panama Canal at work and the entertainment staff). I do have another Princess cruise booked for June 2020, a 30 day cruise that I'm super excited about. I hope that one exceeds my expectations. Read Less
Sail Date November 2019
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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