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25 Princess Caribbean Princess Cruise Reviews for Family Cruises to Panama Canal & Central America

We've been on Princess before and had wonderful experiences. And this cruise was on many ways no different. It would have been at least 4 stars but for the dreaded Medallion and its app's. The medallion gets you on and off ship, ... Read More
We've been on Princess before and had wonderful experiences. And this cruise was on many ways no different. It would have been at least 4 stars but for the dreaded Medallion and its app's. The medallion gets you on and off ship, pays shipboard Bill's, and opens cabin doors. It works. But it is also supposed to work with the Ocean Compass app which is supposed to locate friends, order drinks etc etc. That doesnt work. At one point on a sea day it indicated that I was off ship? Where? No clue. Sometimes it simply doesnt load making it totally worthless. As a person who is pretty tech savvy, I suspect that it wasnt tested properly or under sufficiently rigorous conditions or maybe it just plain doesnt work. In any event, I would warn folks to not rely on it for any serious communication. Part of the problem is also that the folks at the Medallion desk are not IT people. They are dancers. Probably very good dancers but dancers nonetheless. There should be at least an IT person on the desk supervising the dancers. Somehow, the cruise didn't gel. Most staff were personable and appropriate. But others were uncaring and rude. The general sense I had was that everyone was new, had never been on a ship before and didnt want to be on this one. There some serious safety issues in the spa area. Drinks were served in glass around the pool and steam rooms. I have never been at a pool were drinks or food were served in glass. The shore excursions were generally good. The one poor trip was to the White House. Supposed to be a beach excursion with lunch. Problem is there is no beach in the expected sense. There was an open deck over the water from which you had to climb down a ladder to enter the rocky water. Not an easy task. The pool area was nice except the pool needed a good scrubbing. Read Less
Sail Date January 2020
We loved this itinerary and we were excited to sail on Princess because it has a nice reputation. We loved the Medallion class and the technology and convenience that the ocean medallion offers passengers. The idea is that it will ... Read More
We loved this itinerary and we were excited to sail on Princess because it has a nice reputation. We loved the Medallion class and the technology and convenience that the ocean medallion offers passengers. The idea is that it will personalize the service for passengers in the future. However, I think that Princess still has a very long ways to go before they do that. In fact, I feel that the personalization of the service has diminished since we last sailed on Princess 10 years ago. We liked the excursions offered by Princess and we loved how streamlined the excursions were with the cruise. The biggest disappointment for me was the food - as well as the state of the staterooms (old carpet, old furnishings). The food in the main dining room was very poor. The grill and pizza was even worse, with non-fresh vegetables, non fresh bread, etc. One night, I orderdered the featured mussels with toast. The mussels tasted very fish, the broth had hardly any flavor, and the toast was literally amazingly stale. Like it had to have been just out for days. I liked the food better on NCL and Carnival - and that's disappointing considering the premium price. I was also not impressed with the entertainment. It's hard to get great entertainment each night on a 10-day cruise - I get it. But the 'singer comedy act' that they had was just so amateur. Read Less
Sail Date January 2020
This was an excellent cruise. The ship was very comfortable, had excellent food and service, and had wonderful entertainment. We stayed on the ship through the locks returning from Gatun Lake to the Caribbean Sea. Fascinating to ... Read More
This was an excellent cruise. The ship was very comfortable, had excellent food and service, and had wonderful entertainment. We stayed on the ship through the locks returning from Gatun Lake to the Caribbean Sea. Fascinating to watch how the lock opens and closes. We were able to get to the viewing area in the very front of the ship, above the bridge! On deck 15, go all the way forward and through the door at the end of the hallway to access this viewing area. Our ports were Falmouth, Jamaica, Cartagena, Columbia, Panama Canal transit, Limon, Costa Rica and George Town, Cayman Islands. We did stop in Cristobal, Panama to pick up passengers who had gone on excursions in Panama. We did an excellent tour with Dora the Explorer, www.cartagenatour.com, in Cartagena. Dora is very enthusiastic about her city, speaks excellent English, runs small group tours and only charges $70 cash for her 4 hour tour. We were able to go to La Popa Monastery on top of the hill which offered stunning views of the whole area. Large buses cannot negotiate the very twisty road to the monastery. Check Dora's website for more information.. Read Less
Sail Date January 2020
First of all my loyalty level with Princess is Elite so I have sailed with them numerous times. I just retuned from a Dec. 10 - Dec. 20, 2019 cruise on Caribbean Princess. We had a great time. We had two mini suites next door to each ... Read More
First of all my loyalty level with Princess is Elite so I have sailed with them numerous times. I just retuned from a Dec. 10 - Dec. 20, 2019 cruise on Caribbean Princess. We had a great time. We had two mini suites next door to each other. We loved eating in the main dining room and find it much better food than the buffet. The buffet setup encourages people to overeat. We ate at the Crown Grill and loved everything about it - superb service, delicious food, and wonderful ambiance. We visited countries close to the equator and they are hot and humid all year long. Luckily we did not encounter any rain except on Jamaica, our last port. Our room attendant was Christine, and she was amazing being helpful in every way. The ship was decorated for Christmas and the final night we participated in a sing-a-long in the atrium. Grand Turks - went on excursion, the Rainbow Calypso Tram where he drove us around the island. Highlight was seeing the donkeys near the lighthouse. In Cartagena, Columbia we went on the scenic drive of Cartagena and San Pedro Claver Church. Nice tour but as day progressed so did the heat and humidity - no one's fault but unbearable. Panama Canal partial transit very interesting and excellent speaker/commentary. The new locks are huge and interesting to see. Well planned and everyone was able to enjoy it that chose to participate. In Limon, Costa Rica we went on the excursion Limon Waterfront and Backstreet Canals. Loved this! We saw a beautiful island up close with its natural beauty and in the canals we saw several sloths. Go on the first tour of the day! In Montego Bay, Jamaica we went on the scenic drive which was a disappointment partially due to the rain. Montego Bay is a vision of poverty. Very sad to see the conditions in which the locals live. Resorts are beautiful but obviously provide to help to the island improving itself. This was not our first cruise on the Caribbean Princess nor will it be our last. Read Less
Sail Date December 2019
Chose this cruise to see Panama Canal. Had the opportunity to see some South American countries for the first time. Stops at ports were a great experience for the entire family. We will take Princess Cruise again in next two years. ... Read More
Chose this cruise to see Panama Canal. Had the opportunity to see some South American countries for the first time. Stops at ports were a great experience for the entire family. We will take Princess Cruise again in next two years. Shore excursions were set up in an orderly manner. Easy to get on and off ship unlike Carnival that is a free for all. Free movies to watch plus we watched the news daily. Rooms extremely clean; buffet was excellent; staff service was top notch on entire ship. Checking in luggage and getting to our room was very fast. Only complaint was baggage handlers tore the hell out of one of our check off bags getting off ship. We will carry our own bags on and off ship from now on. Loved the dedicated daily night dancing on 18th deck. Great dj playing music on daily basis. The comic Bengt was worse comedian I had ever heard. He needs to get a new career. The second comedian Scott Weyler was very funny. Read Less
Sail Date December 2019
to see the panama canal! On the ship we want to mention Freddy and Sammy from the palm dining room, Christina the house keeper on the Dolphin deck, Moses from the food service department.. they all did a wonderful job! we enjoyed the ... Read More
to see the panama canal! On the ship we want to mention Freddy and Sammy from the palm dining room, Christina the house keeper on the Dolphin deck, Moses from the food service department.. they all did a wonderful job! we enjoyed the excursions and all the ports. Moses helped me every night with my dietary needs. when i ate in the crown grill moses had food sent down from the Palm dining room. we enjoyed the buffet, Steamers, and planks. we enjoyed the exercise room, the ice cream vender, and the the Salty Dog. we had a lot of fun at the pastry place. we ate some pizza at the Slice place.we enjoyed the theatre and the magic show. we toured the stage. we especially enjoyed the kitchen tour. we liked to walk around decks 7,8,9 10,15,and 15. we enjoyed the tea parties and the front desk service also. Read Less
Sail Date December 2019
We wanted to cruise to the Panama Canal. We selected Caribbean Princess because we had cruised with them 6 times before (on this same ship), but had not been aboard since 2012. Living in Orlando, it was a 3 1/2 hour drive. Embarkation was ... Read More
We wanted to cruise to the Panama Canal. We selected Caribbean Princess because we had cruised with them 6 times before (on this same ship), but had not been aboard since 2012. Living in Orlando, it was a 3 1/2 hour drive. Embarkation was very fast. Smiling employees show that they are happy to work for Princess, very important to observe. Our cabin was C328 on deck 10 Caribe. Excellent location and great service. Room was clean and great smelling. My wife and I are 70 so location was important to us, and we were quite happy. Princess has a peculiar design and it is very easy to get around without getting lost. Decor was first class as always. This was our first time using the medallion and we loved it. Being connected to the ship was fun, even while waiting for an elevator because there was always a large screen to do things while waiting. Dining was excellent. I was glad that they turned back guests not properly dressed. Service was a 10. Entertainment was a 10. Employees were great and many remembered our names.The ports are well worth visiting. Enjoyed Cartagena Colombia, Panama Canal. Lido deck food was great and varied. The Piazza enjoyable to sit and enjoy. We will definitely travel again. Debarkation was fast, zero problems. Would recommend to anyone looking for a beautiful ship, great food and entertainment. Read Less
Sail Date November 2019
1st time sailing with Princess, and it is the last. They said we were the inaugural sailing with the medallions, which in my opinion are a bother and did not work well - AT ALL. Ours broke mid-cruise and they asked for it and didn't ... Read More
1st time sailing with Princess, and it is the last. They said we were the inaugural sailing with the medallions, which in my opinion are a bother and did not work well - AT ALL. Ours broke mid-cruise and they asked for it and didn't return it for a day and a half. You can still use your card, and call out a four digit number (and yes everyone can hear it) to a waiter/waitress, who sometimes would take our card, and not give it back unless you go and find them, and it. The room was average, (Dolphin Deck) and not kept as clean as I would like. The cabin steward was impersonal an not friendly, and was borderline creepy. We think the steward took my wife's meds from our room, and the thumb drive I had, had been copied as we immediately got tons of new kinds of spam as soon as we got home. Should have kept that on my person. The food was ok (really, just ok, everywhere) Although we didn't try the Crown Grill steak house. We did try the Steamers Seafood (average at best) and Planks BBQ where the service was the best on the ship. Regular dining was a joke, and the service was below average. We checked our bill at guest services the last night before arrival into home part and it was about $350.00, which was about right, on the last day we left the cabin, a paper was rolled up, and places outside our cabin in the handle. It stated that we owed the cruise line over $985.00, mostly for drinks (my wife and I do drink, and did drink, but nowhere close to that much), the cruise line dismissed our dispute stating the medallion could not have made any mistakes (we only used the medallion once at the bar to purchase drinks) and the rest of the time we used our key card by stating (out loud) our 4 digit number on the card. Bad trip, bad experiences, sub-standard, unclean room and swindled on the high seas too. I am a cruise veteran and know what I am talking about. Stay far away form ANY Carnival cruise line ship, they have certainly have lowered the overall cruising standards and give little or no quality or decent service anymore. I was made to feel I was trying to take advantage of the cruise line, and as an executive for another travel provider (yes, you know who) - I was aghast at the service, food and subsequent treatment by Carnival Cruise lines. And - never, ever again. Read Less
Sail Date October 2018
The constant banging from maintenance which we have video, foul smell of sewage, problems with air conditioning being turned off and the front desk response to all the above was enough to never want to sail on the Caribbean princess again. ... Read More
The constant banging from maintenance which we have video, foul smell of sewage, problems with air conditioning being turned off and the front desk response to all the above was enough to never want to sail on the Caribbean princess again. We will do several more cruises, but not with them! Our close friend who is like family recommended princess so we took his advice but we were all disappointed with the results of this cruise. The one and only exceptionall experience was dinner service. The wait staff would go above and beyond to please everyone at the table! We never missed dinner due to the great experience with service and food every evening. Disembarkation went smoothly and the ease of finding our luggage off the ship did as well. The entertainment was average and ports were not as expected due to the change in itinerary which really made a difference in the cruise. As mentioned, not what we expected by far. Read Less
Sail Date September 2018
I will not Cruise princess again. Despite the merger of Princess and Carnival, Princess does not measure up. This trip, planned for 2 years as a family trip of 9 passengers did not go well at all. We used a Travel Agent, and she was ... Read More
I will not Cruise princess again. Despite the merger of Princess and Carnival, Princess does not measure up. This trip, planned for 2 years as a family trip of 9 passengers did not go well at all. We used a Travel Agent, and she was great she did her best to fix the issues however Princess Customer Service, and the manager of customer service were useless. The Princess refused to admit the error, and a letter to corporate did not make any difference. my letter wasn't even acknowledged. We sailed out of Ft Lauderdale, Embarkation was disorganized, and difficult. it took 2 hours just to get on the ship. The ship was clean and updated, however it was difficult to get to dining rooms. A very confusing layout. Our dining room was on deck 6 but we couldn't walk from forward to aft on deck 6, I sailed princess once before for my honeymoon and was given a cabin with twin beds. My husband and I pulled the mattresses off the beds and slept on the floor each night. My complaints then went on deaf ears. That was 20 Years ago. I assumed there was improvement but I was wrong. I requested a cabin for 3, with a full/Queen bed, and again we were given twin beds set up as bunk beds. Requests to correct it were met with different reasons the online planner was not showing the configuration I wanted. 3 months before we were to sail we were told the cabin we chose could not be converted for 3 people and a queen be. If we wanted a queen bed, we would need to move to a Mini Suite. We lost all the perks of the original package, and again my travel agent tried to fix this, but ended out giving us a cash credit to replace what we lost. The cabin had two TV's, however they were back to back, and you could only use one at a time unless you use head phones, and we didn't bring headphones with a 20 Ft wire. That said, it was an adequate room, and the deck was nice. This was only one of the problems we had. We purchased a drink package, but every day I had to go down to the customer service desk and get our drink charges fixed. I was charged for a reservation to the Serenity deck that O did not request and when the ticket was pulled, it was not my signature, or name, but my cabin. Very poor accounting methods. We paid for everything up front so I wouldn't have to check things every day. Don't bother with the internet package, it is awful, and doesn't work well at all. the App for on board messaging is useless, use the Cabin phones. Staff is about the only thing I would say was good, but again it depended on the place on the ship you were, Housekeeping was very good. Our Waiter and assistant waiter were great, the rest of the staff while helpful, where not very happy The food was adequate, but not what I would call top of the line. The Restaurants, and we tried all three, were OK. the best of the 3 was Sabatini's. The steak house was disappointing, the quality of the steak was supermarket discount. Only interesting thing in the Steak house was the different salts, which if you like salt, would have been great, but only if you like salt. We did a shore excursion at each port, all were interesting, and fun, but caution should be used when visiting outside the sponsored cruise tours. We were delay getting to our first location in Columbia, and so the rest of the tour was rushed. I would have like to spend more time at some of the sites, so rather than trying to get multiple sites in Next time I visit I will choose one site to see when port of call time is so short. We weren’t in port for a long time. Bottom line. Princess is not up to the task Read Less
Sail Date April 2018
My wife and I took the Panama Canal cruise in April 2018, 10 days and 5 ports. The good: weather was excellent; cruise staff was courteous and helpful; stateroom well kept; food choices generally excellent, although I missed fruits ... Read More
My wife and I took the Panama Canal cruise in April 2018, 10 days and 5 ports. The good: weather was excellent; cruise staff was courteous and helpful; stateroom well kept; food choices generally excellent, although I missed fruits like papaya; exercise room well kept, ample equipment; a good variety of music, and dance classes; free on demand movies. My wife spent some time at the spa, which she enjoyed on those days at sea. We did not have time to take part with any of the enrichment programs on board, but we were entertained by the dance lessons and the evening music in the various launches. The not so good: we arrived at Fort Lauderdale on Easter Sunday. We found a church close to the ship terminal. Before the trip, we were told that we would have plenty of time to go to church. It took more than 2 hours to go from the airport to the ship terminal. The Princess cruise agent that we talked to did not pass our request to their people at the airport, and we received no help at all in our attempt to reach the church. We flew in to the Lauderdale airport, but flew out from Miami to catch an earlier flight. All were arranged with Princess; we even had to pay extra to transfer to Miami. However, when we got on board, we were given the wrong transfer tickets to Lauderdale. It took us three trips to the service desk to straighten thing out because the ship's computer could not access our account information at Princess headquarter. Eventually, it was sorted out, with no additional charge to us. The on-board evening shows on the first night and the second last night were very good. The rest were one person comedian, magic, or singing performances that last about an hour. The below expectations: the land excursions were mostly disappointing. There were insufficient information about the excursions themselves, or what to bring for the trips. We took the outdoor adventure in Jamaica, which included zip lining and tubing down a river. We were told that there would be a changing room, and a locker for storing our stuffs. It turned out that we had to rent a locker, but we did not bring any cash or credit card. We did not know that we need to wear close toe shoes for zip lining, and we had no money to rent the shoes. It took an hour on a bus to get to the place, and an hour back, leaving a little over 2 hours to do what we wanted to do. The cruise itinerary did not explain clearly that the ship would sail through three of the canal locks. We thought that the ship would stop at two ports in Panama, but not going through the canal, so we took the excursion which sailed through the locks in a smaller boat. The smaller boat went through three other locks of the Canal, ending in the Pacific side of Panama. The trip was uneventful, and it took more than an hour of bus drive to get to the smaller boat, and another hour and a half to get back to cruise ship. In Costa Rica, we took the excursion to the rain forest, which was quite interesting, and the local guide was knowledgeable, However, it took 2 hours bus drive to get to the park, and 2 and 1/2 hour to get back (traffic jam). We only had a little over 2 hours at the park, including lunch. All the traveling times on the buses were not clearly stated in the excursions page of the Princess web site. For all the land excursions, we were given tickets which showed clearly where and when to gather in the ship, after that we were taken to the gangway and left by ourselves to find the correct bus for the trips. The excursions were managed by local tour companies which had minimal communication with Princess cruise. The first thing we noticed when we boarded most of the buses was a big sign that said "Tips are welcome". The stingray tour on Cayman Island was a worthwhile experience, but we had only 45 minutes in the sea, although our ship was in the port for more than 6 hours. Overall, the land excursions were not well organized, not well explained, and/or took too much time traveling to and from the activity locations. My advice: Princes cruise should send their staff to join these excursions, then they would know how to improve them. Read Less
Sail Date April 2018
We chose this cruise primarily as it fitted in with our daughters school holiday dates and we wanted to do a cruise to celebrate my wife’s birthday. The itinary suited us perfectly as we love cruising the Caribbean but also we had never ... Read More
We chose this cruise primarily as it fitted in with our daughters school holiday dates and we wanted to do a cruise to celebrate my wife’s birthday. The itinary suited us perfectly as we love cruising the Caribbean but also we had never been to the Panama Canal before. In recent years we have done a couple of cruises with NCL which we have thoroughly enjoyed but on this occasion there was no suitable option with them, thus we opted for the Caribbean Princess. At this point i should point out that my wife and I are just into our 50’s, my daughter is 12 and we were also joined by my 81year old Mother-in-law and my parents both in their 70’s (elite princess members). The first thing that struck us was the average age of the passengers were considerably older than those that we had encountered on our recent NCL cruises. Although this didn’t detract from our enjoyment at all, it did mean that my daughter had fewer children to interact with as there were very few children on the ship. It also meant that the skywalkers nightclub which is a stunning venue was very sparsely populated most evenings and the relatively small casino never really got busy. As someone who enjoys the odd game of blackjack and in particular the “banter” amongst the players, i found myself on a couple of occasions sitting at the table on my own. This was a first for me on any cruise. My wife and I shared a Vista suite (C750) and my daughter and mother in law were in a club-class mini suite. Both Cabins were exceptional and suited our needs perfectly. The vista suite was very spacious and as as you would expect from Princess the bed was very comfortable. It also provided us with stunning views of the transit of the Panama canal. With our cabins, we were all able to enjoy the stunning fayre on offer at the Club-Class dining facility within the Coral Dining room. The exceptional service we received here was some of the best we have experienced on a cruise ship. The food also matched the level of service. We ended up eating here most evenings and always managed to get our party of 6 seated together. The one evening we didn’t eat in the Club Class was the evening of my wife’s birthday when we treated ourselves to a meal in the Crown Grill and we subsequently enjoyed another evening of culinary delight. After trying fresh world marketplace (buffet) a couple of times we resorted to having our breakfasts in the club class dining area, as you could order anything you wanted and it would be served with the level of exceptional service we experienced in the evenings. We did however end up eating most of our lunches at the world marketplace where there was plenty on offer. All in all we were very impressed with the food and service that was on offer on the Caribbean Princess and would probably rate the standard dining slightly higher than that which we experienced on our recent NCL cruises. However it must be pointed out that we usually opt for a number of speciality dining options on NCL which are more numerous in options compared to the Caribbean Princess. The entertainment was quite variable, with a wide selection of venues to get a pre-dinner drink and most having some form of entertainment. I would probably say the post dinner entertainment was not as extensive as the NCL options but I think this is once again is a reflection on the general age of the clientele. The only drawback of the cruise was the documented troubles the Caribbean Princess is currently experiencing with its propulsion systems. Although it in no way affected the smoothness of the voyage it did mean the port timetables were significantly changed from our original timetable, and this led to a couple of “rushed” excursions. In concluding we thoroughly enjoyed our time on the Caribbean Princess, with a lovely cabin, exceptional service, first class food and a lovely itinerary the primary ingredients of our trip were all in place. The extra’s including entertainment, lectures etc were not exactly our cup of tea but understand they were aimed at the majority of the older passengers but in no way did this impinge on our overall enjoyment. We will still probably look to NCL for our next cruise but would certainly consider another Princess cruise if there was no suitable NCL option. Read Less
Sail Date April 2018
Princess did an outstanding job on this itinerary from day 1 to day 10, it was perfect. The staff in the lounges, restaurants and housekeeping were a "10" cum-laude. Too bad I cannot say the same for the pay-outs at the gaming ... Read More
Princess did an outstanding job on this itinerary from day 1 to day 10, it was perfect. The staff in the lounges, restaurants and housekeeping were a "10" cum-laude. Too bad I cannot say the same for the pay-outs at the gaming tables, perhaps it was my fault not knowing when to quit. LOL My compliments to Angelo the Maitre 'D and Guido your Executive Chef who ran a great service in and out of the kitchen. We started with a group of 16 but unfortunately one of the couple after three days had to abandon the cruise for a death in the family and Princess' Staff went out of their way to book their flights from Cartagena to Miami and then onto Las Vegas, provided a transfer and refunded their pre-arranged execursions. The entire staff excelled in an outstanding way and we were all very thankful for this support. Thank you Read Less
Sail Date April 2018
Cruising in style to the Southern Caribbean is perfect because Princess does it right. Comfortable, Classy, nothing over the top - high quality with maximum enjoyment. I met many very loyal cruisers who enjoy sailing all itineraries ... Read More
Cruising in style to the Southern Caribbean is perfect because Princess does it right. Comfortable, Classy, nothing over the top - high quality with maximum enjoyment. I met many very loyal cruisers who enjoy sailing all itineraries and earned perks. All restaurants were elegant, delicious cuisine and quiet. The entertainment was wonderful! Beautiful ball gowns, Broadway show tunes, great props, and clean, funny comedians. The itinerary was great with enough time in each port of call. The New Locks of the Panama Canal are truly amazing! We watched our Caribbean Princess sail through the locks from the observation deck on our shore excursion, after she turned around in Gatun Lake. Movies under the Star with popcorn & warm blanket made the 10pm movie relaxing & fun at the end of a tour day. Morning Bible Studies & Sunday Service blessed all who attended. Thank you Princess for setting the bar for elegant mainstream cruising! Read Less
Sail Date March 2018
We chose this ship for the Itinerary of the Panama Canal. We enjoyed our tours in The Caymans and Costa Rica but the Panama Canal was interesting but the rest of the tour was rather long. Colombian tour was too short. Overall we were very ... Read More
We chose this ship for the Itinerary of the Panama Canal. We enjoyed our tours in The Caymans and Costa Rica but the Panama Canal was interesting but the rest of the tour was rather long. Colombian tour was too short. Overall we were very pleased with the ship. The Marketplace had a wide variety of food and the staff was very accommodating. We had any time dining but turned out we had to wait until 7 or 7:30 thus we were unable to attend any theatre. The theatre was quite small for this size ship and filled up quickly. I had read many negative reviews of this ship but found the ship in good shape, except for engine problems which will be repaired next month. There were several bars playing a variety of music which everyone seemed to enjoy as there was lots of dancing. The Pinnacle band was really great to listen to at the pool. Although the cabins are not large, we had a veranda room which helped in accommodating three in our room. The beds were super comfortable and we slept very well. There were many activities but we stayed near the pool and only attended the talks by Dr. Dean, which were very informative. We cannot say enough good things about the staff because they worked constantly to keep things in order, answer questions, and wait on everyone. Read Less
Sail Date February 2018
We had a specific time frame that we wanted to travel to the Panama Canal and this cruise was the only one that fit. We had never travelled on Princess cruises but have tried several others and wanted to give it a try. We have never been ... Read More
We had a specific time frame that we wanted to travel to the Panama Canal and this cruise was the only one that fit. We had never travelled on Princess cruises but have tried several others and wanted to give it a try. We have never been on a cruise that was as rough as this one was even though the seas weren't excessively high. The ship vibrated SO bad ALL the TIME it was ridiculous. Anything metal in our rooms vibrated and rattled constantly. Many other passengers complained also so I know it wasn't just us. We were not able to go into Limon and were not refunded the port fees although they did refund the TAXES on those port fees! We were not impressed with the food either. While there were some good choices many times it was a repeat over and over or else it was a variety of very specific ethnic dishes I am not a big fan of spicy food and I doubt most of the largely senior diners were either. I actually just got a hot dog on two different nights rather than have the main buffet. The best thing was the oatmeal raisin cookies! We only went to the formal dining room one night as we weren't interested in going on the nights formal wear was required and didn't want the choices offered on the other nights. The onboard entertainment was lacking also and we had many at sea days and apart from the movies on deck we didn't have much that interested us! The stop at Cristobal was a joke! If you didn't purchase a Panama excursion you weren't allowed to leave the ship at Cristobal and we were basically sitting next to freighters all day waiting for those that did purchase excursions. Seriously this was the worst cruise we have ever been on and it was our 9th cruise! Read Less
Sail Date February 2018
My Mom really wanted to do a Panama Canal cruise as her last big holiday. She turned 80 this past year, so I thought we should do this before her health takes a turn for the worse. She enjoyed this so much, I think she's ready to go ... Read More
My Mom really wanted to do a Panama Canal cruise as her last big holiday. She turned 80 this past year, so I thought we should do this before her health takes a turn for the worse. She enjoyed this so much, I think she's ready to go on another. This was our first time sailing out of Port Everglades and we found embarkation was efficient with almost no standing in line. We arrived at the port about 11:20 and were on the ship shortly after 12 and cleared to go to our room. The weather wasn't great in Fort Lauderdale, but managed to mostly stay dry before boarding. After our drill and preparation for sailing, we were told that weather at Princess Cays was unsafe for tendering, so they changed the itinerary to Ocho Rios on Day 3 instead. My wife was pleased, as she was disappointed when Ocho Rios was removed from the itinerary a few months prior. However, the weather in Ocho Rios was very rainy and we got soaked. Only went to the little shop area for about 20 minutes and returned to the ship. Fortunately the weather was much better the rest of the way. Cartagena was a great place to visit. We did the Fort and Old Town tour and our tour host, "King Arthur" Arturo was very engaging, knowledgeable and clearly proud of his city and country. Unfortunately, we arrived at Las Bovedas at about 8:20am on a Sunday, so almost all shops were closed, so we didn't get to see much. Touring two of the churches was also a bit awkward as they were in the middle of services. My only real complaint about the tour was that we spent 25 minutes in a jewelry store that Arturo obviously hand-picked. Most of us just stood or sat where we could, waiting to get moving again. The Panama Canal was a great experience, and nice to be a part of a little history in being the first Princess ship, the largest cruise ship (so far) and only the second cruise ship to go through the new Agua Clara locks. We didn't do an excursion in Panama, instead staying on the ship and doing the "Escape Room." It was difficult to get into the Escape Room, but we managed to be there at the right time. This was put together by the cruise director's staff, and while not super challenging, it was not too easy, either. We enjoyed the experience and the effort put in by the staff. We also participated in the Steel Drum class put on by Dennis Smith, along with the accompanying performance. We had a lot of fun and Dennis did well with a varied level of musical talent that he had to work with. Really, these are all about having some fun and participating, so I think everyone had a good time. Costa Rica was my favourite destination. The market there was almost all authentic local stuff. We did the train tour of the banana plantation and jungle and got to see a lot you wouldn't see just in the port. It is a beautiful country and I would return. The train is a little rough because of the condition of the tracks, but I really enjoyed it. I did take a battery operated fan with me and used it a couple times when we were stopped to look at something or wait for the "Dole" train to go by the other way. Grand Cayman was my sister's favourite spot. She wanted to stay there and is contemplating how she can move there. She did the snorkeling at Stingray City and another area with a reef. She loved the warm, incredibly blue water and it made me wish I had gone along. The entertainment on board was overall pretty good. We enjoy going to the trivia games, the game shows, some live music and shows and there was no shortage of things to do. This cruise staff with Tais, Brenna, Lili, Duvall, Victoria and Micca were the best we've had to date. Tais, Brenna and Duvall were especially engaging, clearly not afraid to entertain at their own expense. I hope to see these folks on future cruises. Service was on the whole very good. A few were fantastic, a few less than fantastic, but on the whole, very good service. Our cabin steward, Joey, was perhaps a bit shy or awkward, but he got us anything we needed and served us well. The area where service really excelled was in the dining room with headwaiter Antonio. My wife has a number of food allergies that are difficult enough to accommodate at home and Antonio made sure that she had what she needed every day and went beyond by getting her a special bread every day and even desserts. Her diet has no sugar, dairy, eggs, yeast or soy, so desserts are especially difficult, but she had a special dessert every night. We were quite concerned when she was put on this diet in early December, but we were blown away at how well they did to meet her needs. The ship itself was very familiar, having cruised on it two years ago, but it's been in for upgrades since, so we were looking forward to seeing the changes. On the whole, not huge changes, except on the Lido deck with the World Fresh Marketplace replacing Horizon Court and the addition of Planks and Steamers, neither of which we tried. The Ramen bar was a nice treat, though, in Steamers at lunch time. The ship still shows it's age in a lot of places, but it still feels very much like home, having now spent 17 nights on board. I would have no hesitation sailing her again, and no doubt will. Finally, those little picky things, as a review wouldn't be complete without a few critiques. The selection process for things like the Escape Room and Steel Drum class could be done more fairly, I think. It's like the people that show up the earliest get the tickets, so if you're willing to go 30-45 minutes early, you'll likely get the tickets. The problem with that is if you say something is at 9 and you've already given the stuff away by 8:40, you get frustrated. It shouldn't be about who can get there the earliest, it should be show up at 9 and we'll do a raffle, as the lineups get mixed up and some people get offended that people "butt" in line, when they were just sitting there waiting and when the cruise staff shows up, they walk into line with the rest of their party. In the end, there is no way to make everyone happy, but I think they could do better. Another annoyance was the laundry room on Dolphin deck. Every person that tried to get a box of soap out of the dispenser couldn't, as it jammed up. You'd call customer service and they would come, "unjam" the machine, give you a box of soap, leave, then someone else would come in and the machine would be jammed. It happened to me twice and I waited 25 and 30 minutes for the person to come back and unjam the machine. Every person that came before me that day and after me while I was there had the same issue. I finally called the front desk and told them if they can't get the machine working, they should be leaving the soap out for people and sucking up the cost, which would really be very little. In future, I'm bringing my own liquid soap, as the water doesn't get hot enough to dissolve the "All" brand powder soap they use and you had white powder on your clothes afterwards. My only other "complaint" isn't really with the cruise staff, though I think they could have intervened. We were watching the movie under the stars and a group of people were sitting off to the side at the tables, talking and laughing very loudly, making it difficult to hear the movie. Is it too much to ask for a little courtesy towards your fellow cruisers? Read Less
Sail Date January 2018
We chose this cruise because it visited three paces we especially wanted to see: Cartagena Colombia, Panama Canal and Costa Rica. Unfortunately due to weather related issues in Jamaica, the ship was unable to visit Cartagena. While I ... Read More
We chose this cruise because it visited three paces we especially wanted to see: Cartagena Colombia, Panama Canal and Costa Rica. Unfortunately due to weather related issues in Jamaica, the ship was unable to visit Cartagena. While I can understand that some things that are out of the control of the ship can happen from time to time, no other cruise ship visiting Jamaica that day was stranded in port, including a ship that left only a few minutes before our scheduled departure. While the missed port was the biggest issue for us, we were somewhat disappointed by the shore excursions. They were not bad, by any means, but, perhaps we expected too much. The one shore excursion we were fully satisfied with was the Atlantis Submarine, in Cayman. That is well worth the price, even though it is only about an hour. We had several experiences that were quite positive: the food and some of the activities. I found the food to be some of the best I have had on a cruise. All the beef was cooked just as asked, and was quite tender. There was plenty of variety and afternoon tea was a nice change . The cruise had several unhosted activities which I was quite satisfied with. The gaming meetings every afternoon were lively and offered a variety of games, and, for the first time for me, the nightly LGBT group was lively, with a nice variety of people, rarely fewer than 10 attendees. Read Less
Sail Date December 2017
Had always wanted to do a panama canal passing, saw this itenary and decided to go for it glad i did cruise was all i expected and then some, food was excellent and plentiful, entertainment was good as well, ports of call were great and ... Read More
Had always wanted to do a panama canal passing, saw this itenary and decided to go for it glad i did cruise was all i expected and then some, food was excellent and plentiful, entertainment was good as well, ports of call were great and the canal was a work of wonder, something to behold, a sight to see and was breathtaking. Once in a lifetime event, glad we chose to take this cruise scenery was breathtaking lush green forest saw a few sloths and a few iguanas just overall a breath taking cruise, one i will never forget, may do it again if given the chance, the ships crew and staff were amazing, always ready to assist no matter what the issue may be or not be just ready to please, did a behind the scenes tour and was amazed at what all was done that you never see to make our cruise pleasant, from the kitchen to the engine rooms to the bridge got to see it all and it give a whole new insight to how the cree and staff work so hard to make the cruis enjoyable. Thanks To Princess and The Crew Of The Caribbean Princess For A Great Cruise Read Less
Sail Date December 2017
This cruise was our eleventh with the Princess Line and Princess is still our first choice. The reason that we were really thrilled about doing this one was due to the Panama Canal portion, which was exceptional in many ways. I guess if I ... Read More
This cruise was our eleventh with the Princess Line and Princess is still our first choice. The reason that we were really thrilled about doing this one was due to the Panama Canal portion, which was exceptional in many ways. I guess if I have one gripe about this cruise is that some of the ports of call were rather short in time allowed to visit and experience the local feel and traditions of each one and yes we were pressed for time in several of them. the shortness of time in certain ports made doing shore excursions a real test of endurance and patience and sadly created a bit of tension that we were not expecting. Overall the entire cruise was a worthwhile experience and the onboard portion of it was quite enjoyable especially due to the fact that we had purchased the beverage package and the bar staff was truly a wonderful and happy addition to, as I stated earlier, a very worthwhile vacation. the cabin, which was a mini suite was quite roomy and our room steward was as usual excellent, friendly and efficient. i was somewhat disappointed in the buffet area as the meals offered were basically the same day after day with very little change in the menu offerings. The main dining room was quite nice and we enjoyed the various different nationality days offered and the staff was excellent with very good attention to detail. The entertainment was typical of cruise line offerings and was acceptable with fine performances by the actors and singers involved, The staff, with average service at the pursers desk who did not seem to be fully aware of changes made by the line, was very good and that would include wait staff, Lido Deck waiters and cleanliness throughout the ship. Read Less
Sail Date November 2017
I have cruised with different cruise lines before and this was my first time cruising with Princess. I chose Princess due to the itinerary, right timing for us to go and good price (it was on sale at the time). I traveled with my husband ... Read More
I have cruised with different cruise lines before and this was my first time cruising with Princess. I chose Princess due to the itinerary, right timing for us to go and good price (it was on sale at the time). I traveled with my husband (59 years old) and son (11 years old). Embarkation: the process was fairly smooth, no long lines. After going through the immigration there was about 30-45 minutes waiting time to be on-board. The ship looks impressive from the outside. It is a wide and big ship and this was the biggest ship we sailed on. Once we got inside, we surprised on the size of the public areas.. they are smaller than the other ships we have been, such as the main dining rooms, casino, library ( pretty much non existent ), promenade, stores, and sitting areas. The inside stateroom was smaller than other ships we sailed. However, there is a small refrigerator in the cabin so this is a plus for us. The ship was refurbished recently, however there are some places with uneven and teared carpets, sagging decorations, etc.. the only place that looked newer are the buffet/restaurant areas. I never really paid too much of attention to the condition of the ship.. however this one was too obvious and I did not have to look hard to notice them. Although the ship was old, it was kept clean. The ship has wide and spacious decks, multiple pools, and great back deck area. The service was so so.. our cabin attendance, Pedro, was nice and friendly, also the juice/coffee server in the buffer area (I did not catch his name) .. however other workers were not as friendly, they did not greet even smile to the guests, like we experienced in other ships. One person was even rude, when my husband tried to find an elevator and went to the dining room, the person said " what are you doing here?" instead of "how can I help you?". I found that Walmart employee was more helpful than this guy. The food in main dining room was not good enough for us to stand in line unless in the formal night (menu was a bit better). If you choose anytime dining, you have to be early there or standing in line and the line was long between 6 to 7 pm. This was because they did not accept anytime dining until 7:30 pm in coral dining room. We never had this issue in other ships. Food in buffet area were bland and lack of variety ( do not expect gourmet food here).. the hamburger joint sucks , need to pay extra if you want better burger.. however the desserts were good. Entertainment was fine, and comparable with other ships. Some events, like the voice of the ocean audition, and the steel pan drum class were disorganized. Excursions were fine, it was as organized as other cruises that we had been to. The ship was late when leaving the ports due to medical emergencies, and had engine issue (one engine quit working in Panama), but we made it back to Fort Lauderdale although it was 2 hours late. Due to late arrival, the disembarkation was a mess..too many traffic due to people got off and got in the port at the same time. Disembarked people waited in long lines to get into the airport transport buses, some were confused on which buses they need to get into. We felt that there was lack of personal touch in this ship, lack of friendliness from workers, and even the officers. We experienced more personal interaction in other ships, such as on the way out we got goodbye greetings from the cruise directors and his/her staff even some of the officers in other cruise ship. They made sure that we get good first and last impression. That being said, we enjoyed the cruise, it was a very good itinerary and price for this one. For future cruises Princess will not be on our top choice. Read Less
Sail Date November 2017
We chose this cruise because it journeyed to new locations, for us. Plus, the chance to pass through the Panama Canal is a Bucket List experience. We wanted that for our kids, and we needed a relaxing vacation after a very stressful year. ... Read More
We chose this cruise because it journeyed to new locations, for us. Plus, the chance to pass through the Panama Canal is a Bucket List experience. We wanted that for our kids, and we needed a relaxing vacation after a very stressful year. Previous cruises have been on Royal Caribbean and Carnival, and we found Princess to be superior in just about every way. With our kids, Carnival cruises out of Galveston have been a quick and easy vacation choice, but Carnival food is repetitive and boring, other than in the dining room. We really enjoyed the food on this ship. The buffet had an enormous variety of foods, although their hot selections should be expanded, fresh fruit was the same every day, and their chef should go to Salad Bar School to learn how to set up an amazing salad bar. Theirs was below Pizza Hut level, unfortunately, with store-bought salad dressings. Just by adding a larger variety of salad additions and homemade dressings (very easy), this would have been a great improvement. The dining room service was excellent, thanks to Benedict and Brigitta, but on a couple of days, there just wasn't anything that appealed to us. In fact, one night my daughter checked out the posted menu, took pics of it with her cell phone, and after we all reviewed it, we decided to eat at the buffet that night. Still, the main dining room food was very good quality. Initially, we were assigned to Anytime Dining, but after 2 nights switched to the 8 p.m. seating. One night, there were so many people in line, they were trying to see if any of us could be seated in one of the assigned dining rooms and another night we were given a pager and told it would be a 30 minute wait. I've never been sold on the Anytime Dining concept, although it sounds good in theory. One night we ate at the burger bar on the Lido deck and felt very insulted by the young man behind the counter. He didn't want to be there, he didn't want us to be there, and it showed. I ordered their signature burger, paid an extra $5 or so, and was told it would take 25 minutes to cook. I was willing to wait, and the burger was excellent, but the whole experience was very off-putting. One of the premium restaurants is Crown Grill. The Crown Grill served 2 British pub meals on sea days, and we took advantage of both. We love British pub food. The Scotch egg was amazing -- huge! The size of a softball. Fish and chips were standard, but served hot, the curry dishes were very good, and the bread and butter pudding was like eating a hot, eggy cloud. So good! We decided to take my son here to celebrate his 16th birthday. Dinner was okay, but if we had spent $120 of our own cash (we had onboard credit), I would have been disappointed. My Porterhouse steak had a massive amount of fat on it -- so much that I couldn't eat half of it. However, everyone else seemed to really enjoy their steak selections, and the steaks were very large. My baked potato was small and sad looking. The onion soup with blue cheese was probably the best thing I ate that night. Desserts were okay, visually appealing, but just didn't hit the right chords with us. The lemon tart was the only dessert we finished. Since it was my son's birthday, they brought out a huge chocolate dessert for him, with a candle, and sang the birthday song. The gesture was very sweet -- the dessert just wasn't our style. Very heavy, dark chocolate-y. It needed some whipped cream or vanilla ice cream to lighten it up a bit. Service was above average, not great. About 6 days into this cruise, we took our son to the ship's doctor for a bad cold. The doctor told us that the median age on the ship was 71! Hubby and I are early 50s, our kids are 16 and 18. In spite of this, however, the experience around the other passengers was pleasant. One day, my kids went to the High Tea and sat at a table with 4 other people, and were treated so kindly! In fact, one of the women saw my daughter and I the next day and came to compliment me on having such great kids. Yes, that was a trip highlight! LOL The excursions offered on the ship are typical but, oddly, in a couple of cases, nothing really jumped out at us. Princess Cays was an absolute dream day with perfect weather, perfect water, perfect everything. Coming on Day 2, it was just what we needed to ease us into a vacation mindset. I rented an air conditioned bungalow, thinking the AC would be needed after reading reviews of this itinerary saying how hot and humid it was. Because the weather was perfect, the bungalow wasn't really needed, although it was kind of nice to have our own private place to eat and store our stuff. At $199, it was overpriced, though. In Cartagena, we just took a cab to the Old City, stopped at the fort for a photo opp, and went to an emerald factory to buy a pair of special birthstone earrings for my daughter. Traffic was bad and that slowed us down and limited what we could see, however, as this was my first time in South America, it made me realize how much I want to explore this continent! We bought coffee, Cuban cigars, lots of artisan products and in the shopping area by the ship, I bought a gorgeous leather purse. Panama Canal was...interesting. The new locks are a little on the boring side -- they are concrete, technology, sanitized. We took a rather expensive excursion that allowed us to traverse through the entire canal going through the old locks, and those were far more interesting. Unfortunately, the excursion itself took over 11 hours, the boat ride to the old locks was excruciatingly slow and there was no time for anything else. Traversing the entire canal was cool, a bucket list type of thing, but would I spend an entire day doing it again? No. In Limon, Costa Rica, we decided to not do any ship excursions but, instead, took the advice of one of the tour sellers on the dock and went ziplining at Jungle Breezes, about 20 minutes from the dock. We had a blast! At $50 per person, 11 zipline stations that are steep and fast, we had a blast. The people there were attentive, careful, and very nice. I highly recommend this experience. Finally, Grand Cayman. In the previous ports, our ship was the only one there. In Grand Cayman, there were 5 and that created very crowded conditions. We did a little shopping, ate at Margaritaville, and went back to the ship. Overall, we all really enjoyed this itinerary. Because we booked this cruise primarily for the itinerary, it met our expectations and then some. Our kids enjoyed the experience. My daughter and I loved our quiet afternoons in the atrium area, listening to live music, reading our books, and enjoying snacks and drinks from the cafe and coffee bar. The Movies Under the Stars had features during the day, too, and we enjoyed the experience. Embarkation was an absolute breeze. Debarkation was a little more complicated because the ship was behind schedule and arrived back in Fort Lauderdale a few hours late due to a medical emergency. By the way, after reading other reviews of this same ship and itinerary, medical emergencies that require backtracking happens pretty frequently. Now, for the one big negative that left us with a bad taste for Lotus Spa, an independent company that operates on the ship. If you've ever gone swimming in a pool full of piranhas and had fun, then you may very well enjoy your interactions with the staff at the Lotus Spa. I found a couple of the ladies to be very hard sell, unpleasantly so. I had planned on 1 or 2 treatments for myself but first, scheduled a lime and ginger massage for my 18 yo daughter as a treat. It was $155 for a 50 minute massage and when I scheduled at the counter, the spa manager, Margaritte, told me she would add another 15 minutes if I "schedule it for right now." She must have sold used cars in a past life. I agreed and my daughter enjoyed the experience. However, when I saw the room charge, the spa had charged me $199 for the longer massage and had added their own tip for a total bill of $240. My daughter said she was never given the chance to add a tip. I thought I had read all the fine print, so it's possible the gratuity was automatically added and if so, it was not made clear -- bad, bad form. I called the spa and left a message that we had been overcharged. I was told the manager would call me, but she never did. On the last day of the cruise, when my husband was paying our ship charges, he went to the spa to ask about the overcharge. The manager fabricated a story in which *I* had scheduled the longer massage! Since my husband hadn't been there when I scheduled it, there was NO WAY for her to possibly know or even remember the interaction, since she didn't know who his wife was. The woman refused to back down over $40 and basically accused my husband of lying!! We are both business owners and this tactic was shocking to us. Since Lotus Spa is an independent business, there is NO ONE to appeal to. A customer service person from the ship came to the spa to talk with my husband and all he could do was give my husband the business card for the corporate customer service desk! So -- my advice is to confirm what you have scheduled. Find out what the tip policy is, and don't be bullied by Mararitte, the head piranha. Total experience: UGH. Read Less
Sail Date November 2017
Geriatric Cruise, Average age guessing 70. The Panama Canal crossing was great. Started before dawn though and made for a long day as we went on a excursion immediately after and were stuck in traffic and did not return to the ship until ... Read More
Geriatric Cruise, Average age guessing 70. The Panama Canal crossing was great. Started before dawn though and made for a long day as we went on a excursion immediately after and were stuck in traffic and did not return to the ship until 8:00 p.m. The excursions provided by the cruiseline were average. "Hurry up and look and move on." Panama City tour needs rearranged. You end up across town in rush hour traffic. Stop and go forever. Food selections at dinner included spaghetti, meatloaf and gnochi, Food was not always hot and steaks not cooked as ordered. Desserts were awesome as was the tour of the galley. Servers in dining room were great. We were celebrating my sisters birthday and she received lots of perks. Another woman at our table who was also celebrating received nothing She inquired and was told they have a drawing of 50 from all the birthdays and they are the only ones who get perks. Recommend scheduling your own tour in Costa Rica. Negotiated with the tour scheduler and took a tour of the island and a canal boat ride for $25 a person. Driver stopped at many places and showed us paprika, cocoa, bananas, starfruit, almonds all growing along the road. His name was Gary. This was my second Princess cruise. Love the movies under the stars and the ice-cream. If you are with your partner, the dancing is amazing. Shows not so exciting. The last show made great use of the new electronics on the stage...You were on Broadway when the curtain opened. Too bad they did not use it more. Read Less
Sail Date November 2017
I have to walk with a walker, The people that helped me with the wheelchair took very good care of me . The only thing that went wrong is getting on the ship. I got out of the bus and the wheelchair and was taken inside, I picked up my ... Read More
I have to walk with a walker, The people that helped me with the wheelchair took very good care of me . The only thing that went wrong is getting on the ship. I got out of the bus and the wheelchair and was taken inside, I picked up my papers and my cruise card and was wheeled to the waiting area. I had a priority boarding pass. the man from Princess looked at it did did not tell the lady with him that I had it. After a hour siting in the waiting area and seeing the gold and the first time people going on , we asked the man why we were still there, we were Platinum member and had a Priority pass. he told us he did not see it and it was over a hour and a half before we were taken to our cabin. Once we were on the ship every thing was great. we went on several excursions , they made sure I had a front seat on the bus because I could not walk down the aisle. I had a handicap cabin and it was wonderful, The food and the service was great. We paid the money for our bags to be taken to the plane and sent to Denver, I would pay for this service any time I could use it, It worked out very well . Also we had a cabin that had the tow lines by it so the gave us a pass to go to the Sanctuary and we have wonderful service there. Read Less
Sail Date October 2016
We thought we done a lot of research before choosing our cruise and travelling from Sydney Australia with my Adult sons and their partners to Houston Texas. Well were we wrong!!!! Before I criticise this ship I would like to point out ... Read More
We thought we done a lot of research before choosing our cruise and travelling from Sydney Australia with my Adult sons and their partners to Houston Texas. Well were we wrong!!!! Before I criticise this ship I would like to point out we have done over 20 cruises, mainly in Australia and Europe with RCCL & NCL, so what I have to say is only compared to what we have done in the past. The ship on their website sounds and looks fantastic, we I can say its not like the Brochure, not even close. The ship is just old and worn. to be honest we are really at a loss to understand how people who have cruised before can rate this ship as being remotely good. There is just far too many rooms compared to public area and entertainment or things to do, there is very little to do on this ship, watch a movie!!! The worst part for us was how the ship catered for the very Elderly, it was almost a floating Nursing home, No fault to the people on the ship and I have all the respect in the world for the elderly but, they really should state this and point out its caters for over 70s, I also admit my travel agent should have known. When you spend the money we spent travelling from the other side of the world i do think you have a right to complain on a site like this and hope they take notice, considering we had taken on young adults who had nothing at all to do, nothing!!!! The entertainment was pathetic to say the least. The other point to note was the food, it was not good and well below average, on the other hand the two the speciality dinning rooms were quite good, the Buffet dinning was the same every day and not good at all, it was Gross. It was very obvious they were cost cutting and knew the elderly were maybe not too fussy or tend to complain? Being self employed I had to use the internet, you get 600 minutes for $200, yes there was No unlimited package and it was sllooowww!! It cost me $600 in 7 days and I just refused to spend anymore. Also tipping was included and you don't get a paper receipt, so you need to keep track on a daily basis for your whole family, its just backwards and out of date. They clearly advertised for suite guest you get to use the Spa services, steam rooms etc. When we arrived to use this we were told No and you need to pay them $90 to use the facilities, I refused to pay.. Next to the Spa area is a smaller pool and just above this it has an area with nice padded chairs, it looked very nice But, sadly you had to pay $20 for half a days use, Yes suite guest cannot use this area without paying. And for the record, in the entire time we were on the ship I did not see one person use this area, 3 staff standing around all day doing nothing... Quite bizarre to say the least, but again zero care from anyone,. We decided to leave the ship on day 8 in Mexico, we simply could not last another day, it was depressing, it was a floating Nursing Home and the staff knew this, in fact they said this ship is know for it, and due to the heavily discounted tickets everything was cut back, simply the elderly people just don't spend money so they just keep it simply and cut costs, regardless what you pay or what room you stay in. Because we decided to leave the ship we had a visit from one of the senior lady managers, she came to our room and asked why and I simply told here what I have noted here, she also said the ship is know for a much older crowd, She also said she would fix the issue with using the spa and call us back when she spoke with the spa people, Well like everything else on this ship, It never happened, No care from anyone and a very depressed ship. Maybe the Spa was contracted out?? All I can say to people wanting a cruise is to stay clear from this ship, I have been told since Princess are known for the much older crowd and specialise for this on most of their ships. I can say for Value and entertainment RCCL & NCL runs rings around them, there is just No real comparison. If you are under 70 years of age just go elsewhere, terrible ship with no care and No after sales service, there is just No one at Princess you can call write to or contact. The No care Cruise Company... Read Less
Sail Date March 2016
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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