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365 Princess Caribbean Princess Family Cruise Reviews

We took this cruise for the itinerary and also because we had previously taken a Princess Cruise although not for more than 15 years. Initially it seemed as though we made a good choice but once the cruise embarked certain things became ... Read More
We took this cruise for the itinerary and also because we had previously taken a Princess Cruise although not for more than 15 years. Initially it seemed as though we made a good choice but once the cruise embarked certain things became apparent. For instance the quality of the food was poor at best. The menu selections, particularly at dinner, were few and the choices weak. Furthermore, the food was very poor and essentially tasteless. One thing we learned was that the menu suggested one thing and the food didn't fit the description. (even the ice cream tasted poorly). Although the wait staff were warm, they seemed to hurry us off dinner (we had early seating) and on occasions would remove my food even while I had a piece of meat on my fork! And we had specifically requested a particular table which the cruise line maitre de claimed was an error on the part of our travel agent (we booked directly through Princess). Ultimately we were placed away from the windows and directly in the flow of traffic coming to and from the dining room. Not particularly private nor intimate. When we disembarked the ship for our shore excursions (private in most instances) it took us more than an hour to get off the ship --particularly in tender ports (2), including Edinburgh. At the first port (Guernesy) the captain had failed to position the ship in an accessible location and as a result tenders could not reboard and we and hundreds of others were left onshore in the sun with no information from the company to explain the delay. The captain later (falsely) claimed that those on shore were notified within an hour of the problem but it was more like 2 1/2 hours before we heard anything although after more than an hour they did offer us water. At the same time and port we watched as another ship boarded its guests one right after the other as we waited in line. Finally, and without bothering to notify the crowd on shore, the captain repositioned the ship so that access could be had by tenders. But not until at least one tender with more than 100 people aboard could not gain access to the ship and numerous people reported to us that their children on the tenders were turning green as the ship was plainly out of position to quickly accomodate those returning from shore. Contrast this with the experience of another cruise liner parked some distance from our ship where people easily got onto their liner. At the cafeteria there was almost never (literally) an open table and we had to wait until someone finished before we could even find a seat. Again, the food selection was entirely weak and of poor quality. In terms of 'enrichment' activities, the speaker provided no substantive historical information which was combined with inaccurate and useless maps which failed to provide street names and in one instance claimed to have 8 listed locations where it listed only 7 (but two #3's). Overall, a warning. We've done cruises before and this was by far the worst we've ever encountered. We won't make this mistake again. Finally, in considering the cost of their shore excursions, we were able to book privately prior to the cruise essentially the identical excursions. In one instance we paid $350 for a tour the cruise was charging its guest more than $1200 (no exaggeration). So beware of substantial overcharging if you book a tour through this cruiseline. Princess claimed to have "improved" the Caribbean Princess in a number of ways including upgrading the beds. We had two beds in a suite--one for us which was comfortable--and one for our granddaughter which was so uncomfortable it was almost better to sleep on the floor. Read Less
Sail Date June 2017
Princess had the right British Isles itinerary and that is what we went for. We had low expectations for the ship based on a previous cruise with Princess and Cruise Critic reviews, and it was about as expected. Princess would not be our ... Read More
Princess had the right British Isles itinerary and that is what we went for. We had low expectations for the ship based on a previous cruise with Princess and Cruise Critic reviews, and it was about as expected. Princess would not be our first choice for another cruise. Pros: embarkation and disembarkation went smoothly, new mattress was very comfortable, staff friendly, ports did not disappoint. The new World Market remodel did tend to reduce lines waiting at the different food stations. Cons: Food was barely adequate. Lido breakfasts were poor. A lot of canned fruit and melon. The salad bar had canned vegetables, few choices of toppings. There was a separate gluten free area if that is important to you. All food was self-serve except in one small area. Usually crowded and often had to walk around or wait for a table. Wait staff were prompt with coffee and clean up. No hand sanitizers at the entrances of the Lido, although there was a hand washing station not very many people seemed to use. Lunches were warmed over previous nights' leftovers. Much of the food was left on the warming trays too long. Dining room dinners (we had traditional early dining) were limited in choices and very mediocre. Seemed like they put all the good choices on one day. Lobster tail was served with prawns (medium sized shrimp) - both tasted the same and not very good at that. Servers poured butter over (not a separate dish on your plate). The Curtis Stone "special dishes" actually were three different dishes served repeatedly. Did not like waiters clearing off plates while others at the table were still eating, or even when you still had a forkful of food on your way to your mouth, although the waiters themselves were friendly. Shore excursions - Do your homework and book independent tours (or on your own). Princess pricing was outrageous; even comparable independent tours were much cheaper, and for a little less we had private or semi-private tours. St Peter Port: Very nice port. It is a tender port and was the worst tendering experience we have had. The wait to get on a tender in the morning was over an hour, and because the ship was to leave at 2:00 that left little time to walk around or to eat. Last tender was supposed to be at 1:30. We were there at 12:30 and there was already a line. Worse, there were no tenders going to the ship. There were at least 1000 people ultimately in line and we waited two and a half hours before tendering resumed. Apparently the swell was so bad that they could not bring them to the ship. There were two or three tenders bouncing around waiting for over an hour and a half. Most frustrating because the tenders for the other ship in port were going to and fro with no problem. The port staff said this happened frequently with Princess - first because they leave so early everyone tries to stay ashore as long as possible so they all get to the tenders at the last minute, and second because the sea conditions are often like that. The captain was, I think, at fault, because he just had to turn the ship so the tenders would land on the other side away from the swell. At least the weather was nice. Cobh/Cork: If you MUST kiss the Blarney Stone, then get there early. The line when we joined was at least one and a half hours. We skipped it and toured the beautiful grounds instead. The ship was delayed an hour because people were still stuck on the stairs to get up. Had an independent tour which was similar to the Princess tour but $100 per person cheaper. Dublin: Line to disembark stretched from mid-ship all the way forward and back on itself several times. Another hour wait. Did appreciate the free ship shuttle, but ended up not using Hop-on Hop-off as the wait at the stops was long and the buses were crowded. Walking worked fine. Student tours at Trinity College well work the price. Belfast: Used independent company with a similar itinerary to Princess at less money. Time to get out to Giant's Causeway, see the murals and Peace Wall in Belfast, and still have a couple of side trips. Interesting place. Glasgow: Again, independent company with only five of us on the tour. Went to Stirling Castle (could spend an entire day there) and up to northern end of Loch Lomond. Ate at 300 year old Drover's Inn - very nice. Stopped at several nice picture spots and the scenic town of Luss. Even saw a couple of "Outlander" tv sites. Inverness: Private tour with independent company. A little cheaper than cruise excursion but we had control over where we went and how long we stayed. Great guide. Went to some Harry Potter and Outlander sites (wasn't our focus but appreciated nevertheless). Edinburgh: Another tender port with no free shuttle. Taxi and shuttle were expensive so we took the train (at least 100 steps but also a quarter mile path). Cheapest alternative, trains run twice an hour. Ticket kiosk but you can pay on the train. Visitor information at Edinburgh station was very helpful - you could tell they answered the same questions (cheerfully) for 3000 cruise passengers! Went on our own, maybe a tour here would have been better for the short time in port. Loved the city. Le Havre: We have been to Paris several times so we chose not to endure five hours on a bus for five hours in the city. Thought we would go to Honfleur, but taxi was very expensive, no trains there. So walked around Le Havre, went to their market place. Read Less
Sail Date June 2017
My husband and I chose this cruise because of the itinerary. This is our 7th cruise on Princess and our first time visiting British Isles. Embarkation : fast and smooth check in at Southampton cruise terminal. Ship : A bit old, wear ... Read More
My husband and I chose this cruise because of the itinerary. This is our 7th cruise on Princess and our first time visiting British Isles. Embarkation : fast and smooth check in at Southampton cruise terminal. Ship : A bit old, wear and tear is very obvious especially the cabin. Cabin : Found ceiling of our stateroom water dripping, and also the washing basin water leaking. TV blurred with snowflakes. All reported to stateroom attendant, water dripping from the ceiling was fixed on the next day while other waited until Day 8 or 9. On July 4, a note saying that NO water supply from 9am to 3pm but we found only cold water resumed but NO hot water after 3pm. After a few visits to the front desk, hot water finally resumed at 7pm. Food : We had Anytime Dining, the food and menu of Island Dining room was fine but the food at the buffet was not up to Princess standard before. Limited choice and very salty in most dishes. Entertainment and activities : Nothing spectacular Service : We were so impressed by our first Princess cruise on Golden in 2013. However we found Princess gone downhill recently. Ports : Best itinerary and we had great time on our private excursions on every single ports. On our first port, Guernsey, we were stuck on the return tender boat for more than an hour and Princess did nothing and people on our tender boat were so sick and frustrated because of the rough sea. I understand it's only because of the bad weather but Princess could do more or tender us back to St. Peter's Port so we didn't have to suffer that long on the tender boat. Read Less
Sail Date June 2017
Itinerary . We took granddaughters ages 16 and 17 and it seemed to be exactly what we were looking for. The itinerary was great. Food was not as good as other cruise lines we have cruised on. Service was great. We felt communication was ... Read More
Itinerary . We took granddaughters ages 16 and 17 and it seemed to be exactly what we were looking for. The itinerary was great. Food was not as good as other cruise lines we have cruised on. Service was great. We felt communication was poor compared to other cruises. If you did not take a cruise sponsored shore excursion you were treated like a second class passenger. Long slow lines. Again without good communication as to where lines started and ended. We had a bad experience with the tendering at the Guernsey Islands. I want to emphasize this was not the fault of Princess Cruise Line. The winds and waves had gotten worse and the tenders were having difficulty docking at the ship. Finally, Princess delayed all docking efforts. We were the last tender that attempted to dock at the ship. We were able to get tied up OK and one passenger actually got off the tender. Then a huge wave hit us and broke one of the ropes securing us to the docking platform. We immediately moved back out to sea. Eventually, Princess moved the docking to the other side of the ship where the ship was able to block the huge waves. Yes, people were getting sick, including my granddaughter. Yes, communication could have been better. No, Princess had no control over the wind and wave conditions. People need to understand this and decide whether they want to go into a port that is tendered. Only guarantee this won't happen is to stay on the ship. Read Less
Sail Date June 2017
Actually my kids chose this cruise, because they were in their HS Marching Band and played Scottish music, naturally they want to learn more about Scotland. We stayed in London for 3 days before getting onto the ship. The embarkation ... Read More
Actually my kids chose this cruise, because they were in their HS Marching Band and played Scottish music, naturally they want to learn more about Scotland. We stayed in London for 3 days before getting onto the ship. The embarkation was fast and painless. I still remember it use to take forever and loads of paper work. I have to say from the time we arrived at the port, drop off the luggage, check in and walk up to the ship, it took less than 30mins! Our luggages was delivered to our cabin in no time at all. Food: We had a nice lunch at the World Market Place. The staffs were nice and very attentive to our needs. Dining room, they put our kids at a separate table, which was corrected after the first night. We had dinner at the dining room every night, the food and service were good. Crown Grill, it was a surprise for the kids. We enjoyed the lobster and steaks, and the service was good as well. World Market Place(buffet), breakfast was pretty much the same every day. Lunch, I think I had it once, and it was good, other times we were off the ship or had it in the dining room. Dinner, ate at dining room, but they do serve dinner until 11pm!! We had stopped before they close for a cup of tea and late night snack. You'll be surprise how many people are there at that hour. International Cafe, they have different pastries for breakfast, and for snack all day long, they have good panini and salads too. Entertainment: Fabulous, the crew were just fantastic and so talented. Enjoyed very much. The only complain I have is the tender service, with our trip, Guernsey was the worst. They kept us waiting in line for 2.5 hrs and not telling us what's going on. Time totally wasted, we could have gone to see what we missed on the island. We planned our own shore excursions. The cruise line charged way too much. It adds up for a family of 5. Cobh(Cork) took the train and bus to Blarney Castle, like a lot of the passengers, lots of walking, so we can eat more on the ship!! Dublin, 1st day, shared a group tour with my follow cruisers, the nicest and fun people we met, went to Cliffs of Moher, light rain when we got there, 30 mins later, the fog rolled in. Good thing we got there a little early. Dublin, 2nd day, the cruise ship had FREE shuttle to the city, which was great, walked around a lot. My best excursion had to be the Giants Causeway(Belfast). It was amazing to see those stone, the way they are shaped, just incredible. Edingburgh, I would go back just to spend more time to see everything, shopping wasn't bad either! Disembarkation was a breeze! My family enjoyed the trip, and that's all it matters. Read Less
Sail Date June 2017
Great Overall experience. Very helpful Stateroom Steward, the cabin was always very clean and tidy. Bar Tenders were great too. Accessed dining via World Fresh Marketplace, slightly confusing sometimes as not sure whether it was the ... Read More
Great Overall experience. Very helpful Stateroom Steward, the cabin was always very clean and tidy. Bar Tenders were great too. Accessed dining via World Fresh Marketplace, slightly confusing sometimes as not sure whether it was the port or starboard side of the ship, as the opening times for each changed regularly. Shore Excursions debatable. Two passengers were left behind from a tour of Blarney Castle and had to get back to the ship via a taxi. Would rather arrange own less expensive shore excursions. Would cruise with Princess again if the Ports of Call / Itinerary are of interest. Trying to connect with Jean and Fred from Miami, Florida. They were on Deck 10 Caribe. Can anyone help me please? We lost contact on the last day and hope they got home safely. Believe they were due to take a tour to London before flying back to the US. Many thanks, regards, Caz (UK) Read Less
Sail Date June 2017
I chose this cruise because it was to be with family - 9 of us altogether to enjoy the trip around the British Isles. I had been on Princess ships on 13 previous occasions. All seemed to go fairly well at the start - embarkation. We had ... Read More
I chose this cruise because it was to be with family - 9 of us altogether to enjoy the trip around the British Isles. I had been on Princess ships on 13 previous occasions. All seemed to go fairly well at the start - embarkation. We had visited Guernsey, Cobh (for Cork) Dublin, , Belfast, and Glasgow when the captain announced that due to a storm potential at Kirkwall in the Orkney Isles- so he said a nasty storm was predicted - we would bypass this port, and eventually we would go to Invergordon in the afternoon of that day. He said - "he shared in our disappointment". This was to be a significant port, and as it turned out the weather forecast was poor - we could have gone there.. Several days at sea, and half day at Invergordon - nothing there to do!!. At Edinburgh we were delayed by waves and wind such that tendering to a wharf was delayed for most people until noon giving us 4 hours to see Edinburgh - no flexibility - the port authority would not extend times. They couldn't or wouldn't(?) tie up at Leith pier for whatever reason.So 2 significant ports were missed due to incompetence - my opinion. No compensation- no nothing!! Princess HQ say they can do nothing about any of this. Princess has become a penny-pinching operation over the last year, what with coffee cards not fully re-usable on a different cruise, to charging for burgers, specialty dining which is way below even the buffet, shutting down dining options early, and reneging on contracts to give credit for specialty dining. I would skip the option to take this cruise, and also the ship!! Read Less
Sail Date June 2017
Having previously cruised with NCL, Celebrity and Royal Caribbean, and as this ship is rated about a 4 star we were expecting a similar experience – but whilst I would probably use Princess again (if the price was right) this cruise did ... Read More
Having previously cruised with NCL, Celebrity and Royal Caribbean, and as this ship is rated about a 4 star we were expecting a similar experience – but whilst I would probably use Princess again (if the price was right) this cruise did not live up to my expectations. The ship has had a recent facelift in the public areas, but cabins are a little ‘tired’ – but our accessible cabin was OK with a big bathroom, perfect for my wife in her wheelchair. There were always plenty of bar staff, so getting a drink was no issue – but as on many ships the audacity of adding 15% even when you get the drink yourself from the bar is quite shocking. I was on an inclusive drinks package so this charge was already included – but at about $54/day, you need to be a serious drinker (whiskies/spirits are about $9) My wife being teetotal chose the ‘soda’ package – but this did not include water or canned drinks, only coke/lemonade from the ‘pump’ and sickly sweet alcohol free cocktails – these ‘mocktails’ normally cost about $6 – yet she had to pay for a $2 bottle of water – weird……. The arranged trips were extortionate – over £200 for a trip to Paris – which included sitting in a coach for 5 hours. There were often bus transfers at the harbour to get people into the town – but this information was intentionally not mentioned in the daily bulletins – to encourage people to spend on daily trips. In La Havre, the 4 of us used a taxi for the 5 minute trip into town for a TOTAL COST of 7.20 Euro, we walked back to the ship and I enquired at the bus waiting near the ship what the transfer cost was - $16 return EACH, on my obvious shock the driver stated it was Princess Cruises who dictated the price. The entertainment was quite acceptable and there is always something to suit everyone. The food was generally quite good and service overall was OK – but not sure about the idea of removing peoples plates whilst others are still eating - and reaching across people who are still eating to lay the next set of cutlery is hardly fine dining – luckily this was only a particular waiter and we did not sit in his area again. I had several issues with our account, the drinks I had often appeared on my wife's account, and not having a package they attempted to charge her, this must be resolved - there should be no way that anything should have appeared on her account as her 'ship card' was never given to the waiter.........I would say this is almost fraud................... In conclusion, it was OK for what I paid but below Celebrity standards. Read Less
Sail Date June 2017
My oldest nephew graduated in May and his brother graduates next year. As a graduation/pre-graduation present and family vacation all wrapped into one, we wanted to visit Ireland. The thought of everyone trekking around seemed a bit ... Read More
My oldest nephew graduated in May and his brother graduates next year. As a graduation/pre-graduation present and family vacation all wrapped into one, we wanted to visit Ireland. The thought of everyone trekking around seemed a bit daunting, so we looked for cruises. My husband and I are Elite on Celebrity, but the itinerary for Caribbean Princess was much closer to what we wanted from this trip, so we narrowed it down to dates and decided on the June 18 sailing. THE GOOD Embarkation was a breeze. We arrived around 11:00 a.m., I think, and boarded around 11:30. One benefit that Princess has over Celebrity is that everyone is entitled to eat lunch in the dining room on embarkation day (rather than selected cabins only), and we availed ourselves of this offer. Lunch was very quiet, and our waiter, Jorge, was very personable and seemed excited. It was a very good start to the cruise. Carrying that theme for a bit, I have to say that I thoroughly enjoyed the ability to eat breakfast and lunch in the dining room each day, as Celebrity typically does not offer dining room meals unless there is a sea day, or if arrival at the port is after the typical meal time. We much prefer eating in the dining room to the buffet, so we enjoyed that. Staff members were generally very good. There was one young lady - I cannot remember her name, but she served in Planks and was from Jamaica - who was the embodiment of what you want in a server. She was the only one who really stood out to me, but I have nothing bad to say about any of the staff I encountered. Another good thing that we did was that we used non-ship excursions, along with our own plans for a couple of the ports. If you have time to plan ahead, I highly recommend researching other companies and/or transportation logistics in the ports you are visiting. All of the tours we took were excellent, and we were able to plan our own travel in a couple of ports, with very good results. Skipping ahead, I would say that disembarkation was a breeze, too. We were assigned a 9:00 meeting time, and we waited about 10 minutes and then were called to disembark. We had tickets for a 9:45 bus back to Heathrow, and we arrived a couple of minutes before the bus did. THE NOT SO GOOD As I mentioned, we typically like going to the dining room for our meals, and enjoy dressing up for dinner. However, I found several nights challenging, as the offerings were not appetizing. The food I ate was good, it's just that the offerings were not really my preference. So we ate at the buffet several times for dinner. If you go hungry on a cruise, it's at least partly your fault - but I have to say I was disappointed in the overall menu selection. The weather in South Queensferry (Edinburgh) was very rainy, and due to conditions, the tenders were extremely delayed. I recognize that these are the kinds of things one can't always predict or prepare for, but it did throw a wrench in our time planning. Fortunately, we had simply planned to take the train into Edinburgh and enjoy the Hop On Hop Off bus. The ticket machine at the train station was out of order, so we had to go to the ticket counter once we arrived in Edinburgh to purchase tickets. The folks there were very responsive, and several staff members came out due to the size of the crowd and tried to get everyone settled quickly. So we arrived in Edinburgh soggy and much later than we had intended, so we had to be a little more aware of the time than if we'd been able to leave earlier. Also, we missed Kirkwall due to the weather. I understand the need to make potentially disappointing decisions in deference to safety, but I do wish that we'd done as we were initially informed and stayed at sea the day we were supposed to go to Kirkwall. We were later updated that we would be arriving in Invergordon at about 2:30 p.m. the day before we were scheduled to arrive, so we spent the night there, rather than at sea. (I know, personal preference - but I enjoy sea days the most, so I was excited to have an extra one, and then disappointed when I didn't really get that.) THE TERRIBLE There is really only one thing in this category, but it absolutely and completely deserves it. Our cabin - Emerald 424 was the.worst.cabin.EVER. It was an oceanview, but that is not a part of my negative experience. (We do typically cruise in a balcony stateroom, but didn't really feel like we missed anything by being in an oceanview for this trip.) First, the cabin is set up for four people - which, in this case, means there are two bunks hanging on either side of the wall. Since there were only two of us, we asked for the bed to be placed together, which meant that we had to hunch over and shuffle into and out of bed each time. In addition: The Bed. Ugh. I understand it was supposed to be the new luxury bed, but I don't know if they somehow skipped our cabin or if it was one of the first the replaced, but it was the worst bed ever. It was lumpy and too soft, and there were a couple of nights where I just could not get comfortable. I am currently suffering from a pinched nerve in my back (first time ever), and I absolutely believe that it is either because of the bed, or was exacerbated by the bed. I do hate the cloth curtain in the bathroom (I much prefer the hard door style I'm accustomed to on Celebrity), but that was not a deal-breaker. One thing that was, though, is that half of the blackout curtains are missing in this cabin. Perhaps that isn't normally that much of an issue, but when the sun sets after 10:00 p.m. and rises at or even before 5:00 a.m., that half a blackout curtain makes a difference. The steward did do a very good job keeping things tidy, but the knocks against this cabin, at least for me, makes this the worst cabin I've ever sailed in. With all of the bad, however, it was overall a good cruise, and I know those of us who went made memories that will last a lifetime. Read Less
Sail Date June 2017
I have been cruising for 30 years and this was by far the worst cruise I ever took. The food was awful and the staff behind the purser's desk needed lessons in the treatment of paying guests. They were sarcastic and rude. They ... Read More
I have been cruising for 30 years and this was by far the worst cruise I ever took. The food was awful and the staff behind the purser's desk needed lessons in the treatment of paying guests. They were sarcastic and rude. They promised things that were never delivered. The cash exchange machines were empty half the time and we were constantly told to come back in an hour. My toilet overflowed and they had the nerve to blame me for it! All in all, it was an awful experience. The customer service staff couldn't care less about my concerns. They promised me a bottle of wine which I never received. When my toilet overflowed they couldn't find the plumber. When he finally appeared they had the nerve to blame me for their non-functioning equipment. This was rude and definitely not the way to treat a full-paying passenger. The choice and quality of the food was awful. This was not a good cruise experience. I have thirty years of cruising to base my opinions on and as far as I am concerned Princess has gone downhill very rapidly since Carnival bought them. Read Less
Sail Date June 2017
We have traveled with our son, his wife and 3 children on 5 cruises. We choose large ships for the activities for the teenagers and preteen. The Caribbean Princess had a marvelous itinerary of the British Isles, but the ship needs a ... Read More
We have traveled with our son, his wife and 3 children on 5 cruises. We choose large ships for the activities for the teenagers and preteen. The Caribbean Princess had a marvelous itinerary of the British Isles, but the ship needs a makeover. It was very crowded. To sell out the cruise, the cabins are cheap but you are nickeled and dined for everything else. Entertainment was excellent, but one had to get seats 30 minutes before the show. The ports were very interesting. Shore excursions aside from Belfast with jail and Titanic and Mt. St. Michael were disappointing and overpriced. I would use Viator or arrange private guide. Shops on board did not offer much but they always seem to have big sales in the public rooms. Food was mediocre and tepid in regular dining room and buffet. Club section was much better, but we ate with our family for dinners. Service was excellent. Dress code is not enforced so one sees men in undershirts on formal nights. Our mini suite was rather ordinary. The towels were what one expects at a cheap motel. Enjoyed the folk dancing programs and the port briefings. The teenagers had a wonderful time but the 11 year old wasn't thrilled by his club. I was disappointed in the ship. Princess could do better. Read Less
Sail Date June 2017
We embarked on 06/06/2017 for the British Iles. It was my DW's birthday on embarkation day and our travel agent ordered a birthday package so I was expecting balloons and a greeting on our cabin door. Not only was all the birthday ... Read More
We embarked on 06/06/2017 for the British Iles. It was my DW's birthday on embarkation day and our travel agent ordered a birthday package so I was expecting balloons and a greeting on our cabin door. Not only was all the birthday greeting stuff not there, the cabin smelled strongly of urine. We also went through a whole package of sanitizing wipes just to get to even so to speak. A lot of the shelving had not been cleaned in a long while. Our cabin steward said that his predecessor just moved off the vessel and that he would take better care of us. (Which he did). Our fridge didn't work and he kept the ice bucket brigade going the whole time. The ship overall is in excellent condition after her dry dock. I sailed on the CB Princess in 2012 and she is better looking now than she was then. I have heard some disappointing reviews about the new buffet and was ready to be disappointed. For the most part, the food there was pretty darn good. A couple of nights it was lights out good. One night there was Indian food and I have to say it is hands down the best I have had on a cruise ship. Before embarkation we dined at a Michelin rated Indian place in London and the CB princess gave them a run for their money. The MDR was good when we ate there. (Nothing to write home about). We ate at the new Sabbatini's and some stuff was lights out good and some other choices just OK. It is worth a try. Planks was excellent. (Way too much food though). The new Ernesto burger was really good. You have to wait for them as they are cooked somewhere else and then brought to the Salty Dog Grill. I tried one when everyone was in Glasgow and recommend them to my family when they got back. A couple of days later my family wanted to try them and got them after about 20 minutes. DW and I waited almost an hour to get ours. Somebody messed up and the headwaiter removed the charge for them. IMHO, the food on the ship has not really slipped. Some choices are better than others but that is how it always has been. I forgot to mention that we dined in the Crown Grill on the first night. It was a perfect birthday dinner for DW. The entertainment was top notch. The singers and dancers are the best I've seen on a Princess cruise ship. Jo Little was the comedian and she is very funny. She did two different shows while we were on board. There were some audio glitches here and there. The rear speakers were not working so they really cranked up the front speakers to try and compensate. Excursions: We booked some of our tours with Viator. They are pretty reliable and much less in cost than the Princess excursions. We used them in Cork/Kinsale, Dublin, Belfast and post cruise to Windsor Castle and Stonehenge. The Normandy landing beaches we used Princess since everyone else was sold out. In Liverpool, we used beatlestours.co.uk. Excellent tour. We got to see where they lived in their youth and as an added bonus there was a stop at the Casbah club. The Casbah tour was given by Rory, Pete Best's brother. We are Outlander fans and in Inverness, we used Inverness tours. Can't say enough good about them. If you get to Kinsale, go to Fishy Fishy. Excellent seafood there. In Belfast, it is possible to see the Giants Causeway and the Titanic Experience in one day. Viator and/or Paddywaggon tours offers a 7 hour shore excursion of the Giants Causeway. We then booked a separate tour with them for the hop on, hop off bus which included the Titanic experience. We only had a couple of hours at the Titanic Experience, but it was enough. In Dublin, we had a cabaret show and dinner at Taylor Three Rock. Don't miss this show! It is truly a memorable Irish experience. The tour with Princess on the Normandy landing beaches was outstanding. Every American citizen should endeavor to go on this tour. This is about the ninth cruise I have been on now and by far is the best. Nobody else does this exact itinerary. I feel that Princess tries real hard to exceed pax expectations. They mostly get it right. I stayed onboard when the rest of my party did a Princess excursion in Glasgow. On the way back to the ship, a drunken native decided to end it all and threw himself in the path of the Bus. DW is an RN and rendered aid at the scene. The dude survived and will get more chances to try and check out. It was a traumatic experience that made the bus late getting back to port. Princess stepped up and comped the excursion for all those that had booked it. On the other hand, when I politely complained at the front desk about the lack of the birthday package not being in our stateroom at embarkation a couple of days later, all I got was a snarky response that was too little too late. (Sigh). Read Less
Sail Date June 2017
This was an itinerary that was on my bucket list. Very port intensive. We felt France (LeHarvre) was a waist of time for this trip - it was a holiday and everything was closed. As far as the ship was concerned, things were clean, the ... Read More
This was an itinerary that was on my bucket list. Very port intensive. We felt France (LeHarvre) was a waist of time for this trip - it was a holiday and everything was closed. As far as the ship was concerned, things were clean, the beds were nice. The entertainment was "so-so" and the food was not what we had expected from previous Princes cruises. In fact we felt that what was provided was not as high a standard as before. We felt that every time we turned around we were being charged. Even after buying a beverage pass for the cruise, we were told, "Oh that isn't included." I asked for hot chocolate at 11 a.m. and was told it was too late. The photo people seemed to be in your face at every turn and then the prices they wanted were pathetic. The assigned dining was not pleasant. Hardly anyone smiled or seemed happy. In fact, the "anytime dining" room was more agreeable and pleasant to dine in. We loved seeing the different countries and on this trip the weather was very nice - cool but nice. This was our fifth cruise with Princess but after this one we are considering trying another cruise line. Read Less
Sail Date May 2017
We selected this cruise because of the Celtic destinations, and it did not disappoint.The beginning was a real positive as we encountered the most efficient boarding process we have encountered in 30+ cruises. I thought the customer ... Read More
We selected this cruise because of the Celtic destinations, and it did not disappoint.The beginning was a real positive as we encountered the most efficient boarding process we have encountered in 30+ cruises. I thought the customer service exceeded expectations, and may associates were outstanding, especially George in the Internet Cafe. The concept of flexing the two new restaurants for breakfast and lunch was well done, however the overall quality of the food served at dinner was poor, with the exception of the upscale Crown which was excellent. The two new restaurants, Steamers and the Rib Place were poor in both menu selection and food quality, and the attendance reflected it. Princess does understand customer needs and provides a comfortable stateroom, with sufficient storage space, and a laundry facility on board. The entertainment was good, especially the Princess performers, and the piano man, but it was a cruise of ports, not one we stayed on the ship. I think princess needs review the new restaurants, and add an oriental cusine. I most add that the tapas at the wine bar were great. As with the beginning, the disembarking in Southampton was well done, especially when you consider the emergency port change Read Less
Sail Date May 2017
Ports were the main attraction to us and the two other couples we traveled with. Especially fun I would say were Normandy, Kirkwall, Inverness, Dublin, Guernsey Islands, and Cobh. Entertainment and cruise staff were first rate, ... Read More
Ports were the main attraction to us and the two other couples we traveled with. Especially fun I would say were Normandy, Kirkwall, Inverness, Dublin, Guernsey Islands, and Cobh. Entertainment and cruise staff were first rate, especially the singers and dancers, Beatlemania and the piano players both in the theatre and lounge. Particular Kudos to our room steward, Christian, on Dolphin deck 9. Wonderful person and superb attention to detail. Food on the lido and dining rooms was just OK and this was our 11th cruise so we have had better. Ship condition and amenities as a whole were fine. The new beds were excellent. Shipboard activities on the port days and the two sea days were a bit lacking for our taste. The one Princess excursion we took (Edinborough) was not well organized, not well led, and overpriced. Take the private tours when possible. TV in our cabin was barely operable. Read Less
Sail Date May 2017
We were very unhappy with the food. Besides having numerous entrees that we disliked, I was not able to eat my usual healthy choices. I generally eat eggs, yogurt, and berries for breakfast. The scrambled eggs tasted like salty powder. The ... Read More
We were very unhappy with the food. Besides having numerous entrees that we disliked, I was not able to eat my usual healthy choices. I generally eat eggs, yogurt, and berries for breakfast. The scrambled eggs tasted like salty powder. The yogurt had sugar added so I couldn't eat it. I don't eat fruit because of the sugar content and berries were only offered one morning. There were no healthy salad dressings. The one soup that wasn't too salty, French onion, was only offered once. The gluten free muffins had sugar. We had two young adult daughters with us and there were no ship board activities for them, besides the night club and movies under the stars. The exercise room had only two benches. I did really enjoy the zumba classes. Our table mates were not able to sleep at night due to the urine smells. We found the ship entertainment either boring or tolerable. We did hear that the male singer/dancers were good, but we were afraid of wasting our time on marginal entertainment so we missed seeing them. We are canceling the Princess cruise we had booked for next spring. We won't be sailing with Princess again. Read Less
Sail Date May 2017
Recently returned from back to back cruises on Princess in Europe and the UK. Our experience on the Crown Princess was fine but the same cannot be said for the Caribbean Princess. Although it has recently been renovated after dry dock and ... Read More
Recently returned from back to back cruises on Princess in Europe and the UK. Our experience on the Crown Princess was fine but the same cannot be said for the Caribbean Princess. Although it has recently been renovated after dry dock and looks nice, the changes are all cosmetic. Princess is quite obviously attempting to force passengers out of the dinner buffet and into paid dining facilities as the entire aft area of the buffet is now fee based, and the food items remaining in the one side open buffet are very limited. We also found the food in the main dining rooms to be sub-standard, although the service was excellent as usual. We normally only eat in the buffet for lunch, we still found this obvious attempt by Princess to limit passenger non-fee options at dinner to be a bit too much. As we told Princess, if you need to raise fares to remain competitive do so but please do not reduce the quality of the cruise experience or they will lose long time cruisers to other cruise lines. Read Less
Sail Date May 2017
As indicated in the title, we really enjoyed the British Isles itinerary. The excursions were very well-planned, entertaining, and informative and the weather was better than expected. Our balcony cabin (C259), however, was cramped and ... Read More
As indicated in the title, we really enjoyed the British Isles itinerary. The excursions were very well-planned, entertaining, and informative and the weather was better than expected. Our balcony cabin (C259), however, was cramped and the decor was outdated. Considering that it was an "upgrade" I was expecting it to at least be as comfortable as balcony cabins we've had on Celebrity and Norwegian ships. It was not. There was little room to move. I had to train myself to not lean forward when getting out of bed lest I bump my head on the wall. Only one of us at a time could pass by the foot of the bed to go from one side of the cabin to the other. This is an older ship and showed it with rust spots on the balcony rail and worn upholstery. Requests from the first hour of boarding for an upgrade to a mini-suite were ignored. Never got a response. The food offerings were mediocre. This is especially true for vegetarians such as ourselves, One or two options, repeated several times. I had become accustomed to rather elaborate and well-done entertainment offerings on previous cruises. By comparison, the shows on this ship were pretty minimal. The staff was excellent. Always going out of their way to do what needed to be done. All in all, the trip was very worthwhile because of the itinerary but the ship is not one I would take again. Read Less
Sail Date May 2017
I chose this cruise for the same reason I always do, the itinerary. I thought the timing was really good too since I knew the ship was just coming out of dry dock in the Bahamas. Unfortunately, turned out they weren't there to do ... Read More
I chose this cruise for the same reason I always do, the itinerary. I thought the timing was really good too since I knew the ship was just coming out of dry dock in the Bahamas. Unfortunately, turned out they weren't there to do repairs from what I saw, and the ship really needed some TLC. I took my mother and my 4 yr old daughter. My little princess was really happy with the Kids Program, and so was I. She was one of about 5-10 kids on the ship, huge difference from being 1 of 3000 on the last cruise with Disney. The food was good, not great, but the service was really good throughout the ship and the crew was very friendly. The internet was the biggest rip-off I've ever seen while traveling. The speed was beyond slow, you pay for the service and use up all your minutes waiting for web pages to open and close. The entertainment was okay, but nothing special, and I suppose most everything being geared for the older folks would be appropriate for this particular cruise. Princess has a problem to fix with their dining though. The Anytime Dining works for food, but doesn't work at all for entertainment since everyone wants to see the first seating of the show. Good luck finding a seat unless you show up 45min early, or wait for the second show. That's why there were 1st and 2nd seating for dining and shows when I worked on these ship ages ago. I understood why the Captain never docked in Kirkwall due to wind, but I still wasn't happy since it's the fault of Princess Cruises, and I suppose the Port Authority as well, for not being prepared for these situations. All you needed was an available tug, hello? So, we didn't get to see that place, really glad I hadn't blown a bunch of $ in advance like I did for other ports. The other problem that is entirely Princess Cruises fault, is the disaster that was Edinburgh. Either fix this or don't stop here at all. We waited over 1.5 hours to get on a tender ashore, then discovered once we arrived on the dock that there are no shuttle buses, no cabs, and huge lines to get on either. What made it even worse, was the man operating the shuttle buses walking up and down the line telling everyone the people on the other side of the street waiting for the cabs are idiots and they'll never make it back to the ship, which included us. I went back across the street and asked someone who appeared to work/live in the area how far the train station was, and she said 20min walk, so we made the trek, finally made it into the city around noon, but had to catch the last train back at 3:40 (unless you live there and are a commuter). Got to spend a whopping 3 hours tops in the city, almost not worth the aggravation. Need to fix this port of call, make it a longer stop, or don't stop here at all. Big shout out to the Kids Program, you were all very nice and my daughter wanted to come there constantly. Our Cabin Steward was awesome, and they were all really friendly every time I walked by with a big smile and a hello. Photo Dept/Mgr was great, Food Waiters were great, just keep it up with the crew because it makes up for some of the other things that were lacking. Great Itinerary aside from missing a port and having one that was a disaster. John Age 49 Read Less
Sail Date May 2017
We have been on over 30 cruises and are Platinum on Princess In November 2016 we contacted Princess and explained that my wife had recently been diagnosed with Gluten Ataxia, (a rare form of Coeliac Disease where gluten attacks her ... Read More
We have been on over 30 cruises and are Platinum on Princess In November 2016 we contacted Princess and explained that my wife had recently been diagnosed with Gluten Ataxia, (a rare form of Coeliac Disease where gluten attacks her brain) and that I was gluten intolerant. He assured us that Princess Cruises could provide us with a variety of good quality gluten free food providing we gave them the required notice which we did. Breakfast At breakfast in the dining room we were told there was only one type of gluten free bread and cereal. The rice bread did not toast very well. The cereal was corn flakes but they were sweet and tasteless.. The gluten free muffins were hard and had a horrible taste. Incidentally we also tried the gluten free scones available at afternoon tea which were hard, dry and tasteless so between the scones, bread and muffin afternoon tea was not an option available to us either. We were very upset by the attitude of a small minority of the waiters towards us. One particular waiter offered us pastries on the first morning and pressed us when we said no thank you so we told him we were gluten free. He shouted to all the other waiters, whilst pointing at us, that we were gluten free. Obviously other passengers looked at us. Quite honestly we felt embarrassed and humiliated. The requirements of other guests such as diabetics were not shouted out and they were not pointed at. After we complained about this he still came to our table every morning and said that he did not need to offer us pastries now that he knew we were gluten free so would not disturb us. We felt this was completely unnecessary and that he was being sarcastic Buffet We were advised to avoid the buffet because of the risk of cross contamination and on two occasions I saw food containing gluten in the gluten free desert section. When the ship was in port the only food available was in the buffet. We asked various chefs/staff what food was gluten free and got mixed messages, one person saying something was OK whilst another person said it contained gluten. The only safe items were jacket potatoes, some meat on the carvery but none of the sauces. We usually had the same lunch on port days. The desert section usually only had two options jelly/tapioca or crumble. Even the sous chefs, whilst they tried to be helpful, didn’t appear to understand the risk of cross contamination by other passengers with tongs and spillages. Main Dining On day one the only gluten free food available was fish. It had been overcooked. The head waiter took our order for the next day, again main dishes were limited. We were told that we could NOT choose a desert as these were specially made each day by the chef for passengers on special diets. At dinner we were seated at a table for nine which was a tight squeeze and ordering took a long time. On the first two nights my wife ordered fish but it had been kept hot and was tasteless and nothing was said even though my wife didn’t eat much of it. We complained in writing about the food. We spoke to the Maître d’ about the lack of deserts and the waiting staff at breakfast. He said he would send out an email to the We were moved to a smaller table but problems continued as some courses arrived at different times to others on the table and some items such as gluten free crab cakes were inedible. We had to complain before we were offered a desert choice. One night my wife was served a dish containing pasta which was not gluten free. Some things did improve slightly after we moved tables as we got carrot cake for desert thanks to Roberto along with chocolates and biscuits all on the same night! STEAMERS SPECIALITY DINING - we decided to go to Steamers, after speaking to Claudio the Assistant Maître d’ who escorted us to our table. After 10 minutes the chef told us he did not think he could prepare any gluten free dishes because of the danger of cross contamination in his small galley and it was arranged we could go to Freedom Dining. Once there we waited 45 minutes for our starter but 20 minutes later we were told the rest of our special pre-order had been lost. The waiter said he did not know what to do next so we left. There was almost nothing we could have in the buffet but we tried a jacket potato and some beef both of which were unacceptable, cold potato and tough beef. As a consequence we had some snacks we had brought on board plus fruit from the buffet in our cabin. To say we were upset would be putting it mildly. Most nights we were given a jelly/tapioca type desert. The one on the last night was plain tapioca with 2 berries and a strawberry slice made into a smiley face (see attached photo) which just added insult to injury. We complained to Roberto Roberto lost his temper shouting ‘I have allergies too but I never mention them’ He also said there was nothing he could do other than relay our comments to the chef Summary We were very disappointed and upset by these events which spoiled our holiday. We paid a lot of money for it and expected to be treated the same as all the other guests which did not happen. There was a diabetic on our table at dinner and his special diet was handled sensitively and with no fuss. We felt we were seen as a nuisance and quite honestly sometimes we were just very hungry. We were totally reliant on Princess for food during our holiday as it is not easy to find gluten free food immediately on arrival in other countries. Read Less
Sail Date April 2017
Embarkation was 4 hours late in starting, no heat for days despite 40 degrees outside. Numerous calls and visits to desk were put on back burner. Excursion very expensive and the worst we've ever taken. Taken to Paris given ticket ... Read More
Embarkation was 4 hours late in starting, no heat for days despite 40 degrees outside. Numerous calls and visits to desk were put on back burner. Excursion very expensive and the worst we've ever taken. Taken to Paris given ticket and when clearing security us, and several others were dumped no guide no group. Had to search for group and had no time to check out area or even to pickup a souvenir. One couple was actually left in Paris and had to take a taxi back to the boat, a 3 hour ride. Our bus and another was late getting back, but they did wait. Hopefully it'll improve, but be weary. The new bedding is nice but duvet is weird and constantly separates. New design in buffet area nice but same food and only one choice of carved meat nightly. Really disappointed with princess and this cruise. Hopefully this will improve over time. Read Less
Sail Date April 2017
Great ship, David Clark, Cruise DIrector was fun and personable and a great entertainer too!! Matt 54 was on the cruise we took 2 yrs. ago and is a wonderful guy!! My sister & I were happy to see him again, and as an Asst. Cruise Dir. ... Read More
Great ship, David Clark, Cruise DIrector was fun and personable and a great entertainer too!! Matt 54 was on the cruise we took 2 yrs. ago and is a wonderful guy!! My sister & I were happy to see him again, and as an Asst. Cruise Dir. He is sooo much fun, tells great stories and had a ball at the line dance lessons and country dance night....he mixes all ages 16-80 in his lounge games and is just a HOOT!! The food was good, service impeccable and we enjoyed the NE lobster better than 2 yrs. ago. The desserts were great and a good variety. We love the Intl'. Cafe, but wish they had more salads available. Room Service for a light breakfast was good, as was Horizon 2 mornings. We ate 2 breakfasts in the dining rooms and they were quick and delicious, especially disembarkation day. We appreciated that as we were up very early. We loved the entertainment, Piano Man show great and Nathan Foley was wonderful and enjoyed his 2 shows. Voice of the Ocean was fun and loved all the judges....there were a good variety of acts and the theatre was packed....a Win, Win evening!! Disappointed we missed the variety show at 9 due to a staff members injury earlier, but we visited the casino and had fun. The Motown DJ Night in Skywalkers was fun and we got to dance some. What can we say..."we love the Sanctuary"!! We went right upstairs after checking into our cabin and reserved 2 afternoons during the sea days and felt sooo pampered! It is nice and relaxing and loved the English tea and scones, etc. Only downfall is you can't make a reservation ahead of time...that would be a plus. Has Princess ever thought of offering 10 minutes free internet the last night so passengers can print out their boarding passes? It would sure mean a lot to us and be good customer service. Front Passenger desk employees get an A+ for friendliness and ability to help, all with a smile. We did some snorkeling and swimming in Roatan and Cozumel with other tour companies and had fun. Disappointing we could not swim in Belize and tours offered from Princess were very pricey. Some events on ship were to sell things.....Effy, shopping services, etc. and spa services, so we didn't like that. Photographer was rude and then we had two pics with our eyes closed...not very professional. Embarkation and disembarkation all very smooth. Thank you again Princess!! The negative reviews are not true!! Read Less
Sail Date March 2017
Overview: We have sailed several different cruise lines in the past, and when our friends whom are loyal Princess cruisers invited us along, we agreed it would be fun to try a new line. I'm personally surprised by the negative ... Read More
Overview: We have sailed several different cruise lines in the past, and when our friends whom are loyal Princess cruisers invited us along, we agreed it would be fun to try a new line. I'm personally surprised by the negative reviews because we had such a fantastic experience! yes, the ship is older, but I found it to be well maintained. The only thing that I truly did not like was the size of the cabin. We had a balcony on the Baja deck and it was probably the smallest balcony room I've ever sailed with. Thankfully, we didn't let that spoil our cruise! We traveled with friends, which made it extra special. Our friends have two kids and we have one daughter age 11. I will say that we had some interesting experiences with other passengers. Some were downright rude towards my daughter and our friends children. They acted as if kids shouldn't have been on this cruise. We did meet others that were very sweet towards the kids, so that gave me hope. This ship is definitely not a 'kid's' ship like Disney, but I will say that the kid's programs were excellent and my daughter loved the Junior Chef at Sea program. All in all, a very fun cruise! Great Ports of Call in Aruba, Bonaire, and Curacao! Embarkation: We were one of the first people to be checked in due to our friends Elite status. The coast guard was doing an inspection, which meant we didn't get onboard until around 1:00 P.M. We were told not to go to our cabins, so we headed to the buffet for lunch. Dining: I loved our server in the Dining Room! We did Traditional Dining at 5:30 P.M. I don't know if I just picked the right things, but everything was delicious! We were a large table of 9 and the wait staff attended to our every need. Night two they already had my chosen beverage on the table. We ate lunch at the buffet a few times. It wasn't the best buffet I've ever eaten at, but it was clean and attractive. My husband and daughter raved about the pizza! The highlight meal was definitely Crown Grill. I cannot recommend this experience enough! The Filet and Lobster tails were outstanding and the dessert (Crown Decadence) was not only beautiful, but delicious! Service was outstanding and rivaled any five star restaurant. I also enjoyed Afternoon Tea most days. I consider myself a tea connoisseur and the white glove service did not disappoint. Entertainment and Activities: You could never be bored on this ship! We enjoyed the Steam Room in the spa, the pools, hot tubs, Bingo, etc. My favorite experience, however, was the Voice of the Ocean! I auditioned and got on the show. What an experience! If anyone in your party sings, please make sure that they audition. Once you become a finalist, you work with a band and the vocal mentors from the ship. The final night of the cruise is the big finale in the Princess Theater with the judges. Great fun!!!! Ports and Excursions: In Curacao, we did Sea Aquarium Beach (Mambo Beach) Break. We are avid snorkelers and took our own equipment. I was surprised by how much marine life we saw out at the rocks! The water was gorgeous, nice chaise loungers to relax in. Great time! You could do this on your own, but we went with the cruise line since it was our first time to this port. In Aruba, we did the Jolly Pirates (schooner, shipwreck, snorkel) and had a blast! The shipwreck was pretty deep, but it was eerily cool! The snorkeling wasn't anything to write home about, but it was decent. The highlight of this trip is the rope swing! I was too chicken to try it, but my daughter and our friend's loved it! It was so much fun watching! They offered 'Pirate's Poison", juices, and soft drinks while onboard. Bonaire was our favorite! We did the Marine Park Snorkel, which takes you to the Plaza Resort. Very nice because only a few people went and we practically had the resort to ourselves! Snorkeling was amazing! Some of the best I've ever experienced! Then, we chilled by the pool in the cushioned loungers and cabanas. Summary: I would definitely cruise on this ship again! She's going into Dry Dock soon and that will make her an even better ship! Princess exceeded my expectations and I may have found a new favorite cruise line! The staff was so friendly and helpful! I loved the Assistant Cruise Director Matt! He's a ball of energy and fun! Read Less
Sail Date March 2017
We booked this cruise with my parents last spring as a way to relax and enjoy time together. We lost my father last fall so the trip changed as my mother's sister joined us. The resulting trip is one we will remember for ever. ... Read More
We booked this cruise with my parents last spring as a way to relax and enjoy time together. We lost my father last fall so the trip changed as my mother's sister joined us. The resulting trip is one we will remember for ever. We had priority boarding which was very nice since my mother is in her 80's and the simpler the better. Every one at the port went out of their way to make our embarkation as smooth as possible. Once on board our room steward was quick to introduce himself and ask if we wanted the door opened between balconies and was quick to do so. He went out of his way to make Mom feel comfortable, what a great first impression we had!!! We dined in the Crown Grill on the first formal night and the food and service was out of this world. We started going to vines bar before dinner and that is when my Mom trip took off. Every evening we went for a glass of wine and the waiter there made her fell like the most important person on the ship. I am so grateful for the perception of that young man to see a grieving person and make her feel alive again. His caring and humor was the perfect combination to make her trip truly enjoyable. I can't say enough about the level of service and the little things that make a trip truly memorable, well done Princess!!!! Read Less
Sail Date February 2017
We booked this 2-week Southern Caribbean cruise to celebrate my husband's milestone birthday with his family and some friends. There were 9 of us total, and all of our cabins were in the same general area which made it easy to visit ... Read More
We booked this 2-week Southern Caribbean cruise to celebrate my husband's milestone birthday with his family and some friends. There were 9 of us total, and all of our cabins were in the same general area which made it easy to visit and exchange things as needed. One nice surprise was the Princess@Sea app. We were able to message each other about where we were meeting without using any data or minutes. The only problem is that there is no alert when a message comes in so you must constantly check. It worked on my Kindle as well as our phones. At the embarkation port, we were dropped off early by friends we had visited. Part of our group was there waiting and we were among the first to board. Because we are Platinum status, those with us could board early as well. Unfortunately the rest were on their own. Embarkation was as fast as ever, with only short lines that moved relatively quickly. We were on board with our cards in hand by shortly after noon and were able to get some lunch in the Horizon court. Everyone in our party had balcony staterooms in the mid-aft area of the ship. The rooms were comfortable although not roomy. They were clean and in working order, with side tables for lamps and some storage, a desk with drawers, a mirror and light. The outlets are by the desk, and because we had brought a multi-outlet strip, we were able to charge all of our electronics as needed. There is a hairdryer in the room, but I am certain it is the original one from, oh, 1960? Those always pull my hair, but since I do not want to bring my own, we make do. The mattress and pillows were comfortable, and the comforter was reasonably warm. If we were not in the Caribbean in February, I think we might have been cold, but it was sufficient for this trip. Towels vary with some seeming nearly new, and others being rather thin. The individual shampoos and bath products have been replaced with shower-mounted shampoo-conditioner combo and liquid soap. There is a tiny bar of soap for the sink which can be used in the shower. Dining was generally a disappointment. The buffet and regular dining room food was at best mediocre. Selections were uninspired and seemingly designed for the least amount of spice and interest possible. Menus repeat every week, so if the cruise lasts more than a week, as ours did, you get to choose from the same menu again. Unfortunately, I and one of our friends got food poisoning at dinner one night, and after that I was too ill to eat much for the rest of the cruise. The others in our group continued to report that the food had not improved. My favorite dining venue was the International Cafe, but even there, a muffin I had been craving was dry and not worth the calories. One other review stated that all the egg dishes in the buffet were pre-made. I did not find that to be true. If you were patient enough to wait for someone to show up, you could order eggs as you wanted. Otherwise, the scrambled eggs tasted like powdered eggs and the fried ones were hard. It is rare to lose weight on a cruise, but I lost 3 pounds on this 2-week one. We did not frequent any of the bars so I cannot report on bar service. Service in the dining room was variable. Most of the time the waiters were friendly and prompt, but one evening we waited 45 minutes to have our orders taken. In the buffet, less service was needed so delays were not an issue. If I wanted tea, for instance, I could get it myself. Our cabin steward was excellent. He filled every request promptly and remembered from day to day what we preferred. Entertainment by the Princess singers and dancers was among the best we have seen at sea. They performed 5 different 45-minute shows and repeated only 1 in our 14 days on board. The energy and talent they display are amazing, and we thoroughly enjoyed each one. Unfortunately, you have to get to the theater early to get a seat at the 8 or 8:30 show because everyone else seems to want to go then. If you can wait for the late show, you do not have to arrive as early. We enjoyed the other entertainers, including a comedian, magician and others. Only 1 performance was a dud, and we walked out after 10 minutes. We found that there was little ballroom dancing on this cruise. There were some duos playing but the schedule has them moving from venue to venue rather than playing a set, taking a break, and playing another. There was a Concerts-at-Sea event the first week of the cruise that took over Club Fusion, where there is normally good dance music. Other than evening entertainment, there was little to do unless you wanted to shop, play bingo (for a fee), or watch the world go by. Princess seems to have deteriorated into just another greedy cruise line whose only interest is relieving you of your money. There were sales advertised constantly for jewelry, spa services, t-shirts and souvenirs, and anything else they could think of. I find this so unpleasant and off-putting that we canceled the 2 Princess cruises we had booked for this spring. There was so little to do onboard that did not involve money changing hands that we were bored. The ports were pleasant, and tourists are kept away from the locals in the immediate area of the port. In fact, getting off the ship in most ports resembled going to an outdoor mall. Right outside the docks you are funneled into an area of shops offering all the same goods as the ship with occasional locally-made items. If you are a devoted shopper, this might be paradise. I am not, and it was not. We did excursions with Princess and with independent purveyors and found both to be fine. The catamaran and snorkel tour in Aruba with Princess was a lot of fun (do not forget sunscreen!), and an independent submarine tour in Cozumel was perfect for our family member who cannot do water activities. The ships photographers go on some of their excursions now, so you can buy photos of your adventure rather than depending on taking your own. All in all, we found this cruise to be very disappointing. I have avoided other cruise lines as a result of their greedy nickle-and-dime approach and now I will add Princess to the list. I do appreciate their generous veterans and shareholder benefits, but not enough to sail with Princess again. There is too little to do onboard and the quality is not the same. This is not the same cruise line as we have sailed with many times in the past, I am sorry to report. Read Less
Sail Date January 2017
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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