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375 Princess Caribbean Princess Family Cruise Reviews

Good, but not stellar for our first large ship cruise. While we were impressed with friendliness of the staff, general professionalism it had shortcomings in terms of a party boat and lacking the expected amenities and relaxing ambience ... Read More
Good, but not stellar for our first large ship cruise. While we were impressed with friendliness of the staff, general professionalism it had shortcomings in terms of a party boat and lacking the expected amenities and relaxing ambience for adults. Also a number of experienced cruisers commented that this did not rank highly in the Princess ship lineup or comparing to some of the other lines. But we now have a baseline for future comparison. The pool seen was generally way too crowded that generated into a party atmosphere some evenings. Lounge chairs were occasionally hard to find especially in a shady area as baking in the sun was not possible. Food service and quality was sometimes inconsistent in quality, although the presentations were very nice and attractive. The ships organization of activities overlapped not giving the opportunity to attend more than one. The desk services was sometime undermanned causing queues where we did not want to wait. Read Less
Sail Date July 2019
We were a family of nine and we chose this cruise because it fit into everyone's schedule. Next time we will not leave from Ft. Lauderdale. More than half the guests were seniors which meant that there weren't many things for ... Read More
We were a family of nine and we chose this cruise because it fit into everyone's schedule. Next time we will not leave from Ft. Lauderdale. More than half the guests were seniors which meant that there weren't many things for children to do on board. The food was okay. I liked the food better on our first Royal Caribbean cruise. There weren't many dairy free dessert options. The staff, however, were pretty cool. I had a pretty nasty indecent with a sales associate in the Effy jewelry store on the ship and it wasn't addressed by management. Outside of that incident the staff on the Caribbean Princess were pretty good.The pizza spot, Slice, makes incredibly delicious pizza. The coffee shop/ice cream bar was good at delivering cones but it seemed like everyone assigned to the coffee bar was figuring it out. The ship seemed dated but clean. It was only my second cruise so perhaps all ships look dated. There was a sewage smell that we smelled often that was off putting nut I guess that is the price you pay on a ship. I probably won't cruise on Princess for a very long time because fo the racist incident I experienced and since there are other options but it was an experience. Read Less
Sail Date July 2019
We spent 3 nights in Fort Lauderdale at a beach hotel prior to the cruise, and on the morning of departure we took a quick taxi to Port Everglades. The terminal was very busy but the lineups moved quickly and check in was fast and ... Read More
We spent 3 nights in Fort Lauderdale at a beach hotel prior to the cruise, and on the morning of departure we took a quick taxi to Port Everglades. The terminal was very busy but the lineups moved quickly and check in was fast and efficient. Our room was ready when we boarded the ship around 1:00 PM. The Caribbean Princess has been modernized, and we noticed the newer rugs, new pictures in our stateroom, and newer look to the ship in general. There is a new splash pad zone on the upper deck for kids, with several lounge chairs (some with clamshell type covers) nearby. We went ashore in Princess Cays, Bahamas, which is a busy beach with lots of room to spread out. We booked a cabana for the day, and it was nice to have a spot to regroup, cool down, or just take a break either indoor with the ac or outside on the shaded lounge chairs. We also went ashore in St. Thomas and took a bus tour & beach break. In St. Maarten we took a similar tour but spent more time on a beach with an included lunch. The weather cooperated the entire week and it was sunny and hot each and every day. Overall, we enjoyed our cruise very much. Our room steward did a good job, the wait staff in the restaurant (Club Class Dining) were very attentive, the front desk and shop staff were also very friendly and helpful. The ship is easy to navigate, and we found using the aft elevators very handy because they were less busy as compared to the midship elevators. The pool areas were a bit crowded on sea days but there was often a few chairs available in which to sit. We didn’t eat in the Marketplace cafeteria more than a few times; the sit down dining rooms provided a table, wait service, and less of a rush so it was more relaxing for us to eat in those venues when we could. For breakfast we generally ordered room service - one of our favourite ways to start the day! Our room was well laid out and spacious, with two windows & close to the water with very little noise or movement from the ship. The location couldn’t be beat: close to the Piazza, front desk, shops, and Coral Dining Room. Overall, a great week on the Caribbean Princess! Read Less
Sail Date July 2019
We overall enjoyed our cruise to the Eastern Caribbean. Our two interior cabins were clean and well kept. (It would have been nice for Princess to choose a floorplan that sacrificed a bit of closet space in order to expand the size of the ... Read More
We overall enjoyed our cruise to the Eastern Caribbean. Our two interior cabins were clean and well kept. (It would have been nice for Princess to choose a floorplan that sacrificed a bit of closet space in order to expand the size of the shower, though. At 6'1", my "wingspan" in the shower was much more important than having six superfluous feet of closet space in which to hang a handful of dressy clothes.) The food was amazing and we very much enjoyed the shows and activities offered on the ship. Our excursions were top notch. Our girls spent most of their onboard time in the teen room, and had a blast with the planned activities. However, we had major problems with the Medallion system from the moment of embarkation. For some reason, my daughters and I were issued Medallions, but my husband was issued a key card. I still have no idea why ... I did nothing unusual with his booking process. We were told at embarkation that his Medallion would be ready by dinnertime. At dinnertime, no Medallion. Then we were told that it would be ready first thing in the morning. In the morning, no Medallion. We grew increasingly frustrated as we fell into a pattern of checking in at the service desk every 6-8 hours to be repeatedly told that his Medallion was still being processed. At one point, he asked what would happen if one of our girls lost her Medallion; he was told that a new one would be issued immediately. When he asked why such service couldn't be granted for him, we discovered that the key-card and Medallion databases were entirely separate entities, and he would have to be "created" as a new passenger in order to receive a Medallion. This finally did occur; he received his Medallion ... halfway through the cruise. Once his Medallion was activated, both he and our older daughter were able to track all of us, but my younger daughter and I could not track him. Ever. In addition, for a period of 36 hours, our younger daughter's Medallion dropped off the system and she was un-trackable as she moved about the ship. She was unable to do anything without being accompanied by her sister, with a properly working Medallion, as that was the only way we could ensure that we were able to keep tabs on where she was. When we raised this issue at the service desk, the clerk logged in to his iPad and showed us where she was at that moment. "See? She's perfectly safe!" he told us. We walked him over to the nearest public kiosk and showed him that his information was useless to us, as we couldn't see it ourselves. We felt like we weren't being heard. Not being able to verify her safety was only part of the problem; the larger issue was a faulty tracking system, completely out of our control. I had a scary moment, once both girls' Medallions were back online, when I went to track them and discovered that they were on different floors. The younger one was on a floor which contained only private cabins. She had no business being on such a floor. I raced down to her tracking location to discover that she wasn't there. I climbed six flights of stairs in a panic to find my older daughter in the teen room and ask where her sister was; I found both of them sitting together. I walked to the closest kiosk and logged in; my younger girl, sitting 15 feet away from me, was still registering as being on a cabin-only floor six levels below. Her Medallion location only reset when she logged herself into the kiosk. The Medallion system definitely gives great benefits ... when it works. Obviously the system has a lot of kinks to be worked out. Read Less
Sail Date July 2019
It was a last minute vacation for my husband and I and our 5 kids (13,14,17,19 &20 yrs) The staff was great, friendly, helpful and fun! Loved the medallion and it’s apps! Very innovative and helpful if you aren’t regular cruisers. ... Read More
It was a last minute vacation for my husband and I and our 5 kids (13,14,17,19 &20 yrs) The staff was great, friendly, helpful and fun! Loved the medallion and it’s apps! Very innovative and helpful if you aren’t regular cruisers. The only thing I wished is that I’d be able to track the kids under 18 in the other 2 state rooms since we had 3 rooms. But because of their age the app wouldn’t allow me to track them but we all have iPhones so we just texted. WiFi plan purchased workers really well, especially being in the middle of the ocean. Food was tasty and lots of options for the picky or for adventurous taste buds. Didn’t eat 1 thing I didn’t like. Plenty of areas to sit and relax, didn’t feel over crowded in any areas (obviously many people at pools on hot days, but there are multiple pools so it didn’t seem to bother anyone and didn’t seem over crowded). There’s about 4-5 smoking areas. Rooms were stayed on top of, very clean, service was great. The staff remembered your orders or likes almost immediately. Made for a very personal feeling. Entertainment was funny and there was always something going on somewhere. Princess cruises has it down pat all the way around. Looking into sailing with them again next summer. Embarking and disembarking was soooo quick and easy too! Read Less
Sail Date July 2019
A simply amazing time being a Suite guest for a week. The western Caribbean itenerary was amazing. The service in the Suite class made all the difference for us. The room size and the service from our steward made us feel special ... Read More
A simply amazing time being a Suite guest for a week. The western Caribbean itenerary was amazing. The service in the Suite class made all the difference for us. The room size and the service from our steward made us feel special everyday. The ability to have daily laundry and dry service was worth it for us. The extra effort by all the staff to make our cruise special was accomplished. The specialty dining and the "class" dining was amazing. Waiter "Oxana" created the best presentations night after night for our table. We will use Princess for our Alaska trip in July 2020. The "Boss excursion in Roatan was an adventure. The trip across the island was a real eye opener for us to see bars and barbed wire on every house and building. The excursion under the water on the scooter was an adventure that could be "Bucket List" quality. We found that the service from the staff was on point everyday. The casino was clean and inviting to the passing guest. The suite is the way to travel on this cruise line. The special attention by the staff is highlighted by the Medallion that is your access point. The staff automatically knows what guest you are and what status you have for that cruise. We are sold on the medallion program as a cruise enhancement. It is nice to have the staff know who you are and what you like simply by seeing the medallion readout on their computers. Read Less
Sail Date July 2019
We chose this cruise because it fit our schedule and we love Princess. The boat is large and clean, the staff is helpful and very courteous, and we see old friends. Princess always takes care of us and we never worry about going to a port ... Read More
We chose this cruise because it fit our schedule and we love Princess. The boat is large and clean, the staff is helpful and very courteous, and we see old friends. Princess always takes care of us and we never worry about going to a port where we might have a problem. We love the entertainment. Matt Barnard the cruise director was absolutely OUTSTANDING! One of his staff, Armando-an old friend of ours, was training to become a cruise director. He deserves it because he is so friendly and makes one feel so welcomed. The food was always great. The lunch in the back of the boat was always great. The fajita meat was so tender and juicy that I ate it for lunch everyday that we were on the boat at lunch time. Cozumel was wonderful and we ran into a tour guide friend that we had been with before. A really nice young man. Belize was great. It was just so wonderful, I wish we could leave right now for the same cruise. Princess does respond to your concerns. Please remember that not all sales personnel are good at their jobs. Ms. Kimberley from South Africa was so damned efficient and so helpful, we were floored. We handed in three cards praising her. We have never handed than many praise cards in before. Ms. Julia (Brazil) got two from us and my goodness was she ever effective! We also praised her in the after action report. This was such a great cruise. Our cabin steward was a little slow but we found out that he had more cabins to clean than other stewards. Getting on and off the ship was smooth and safe. Princess is great with security. Read Less
Sail Date July 2019
I was told that Princess was on par with Celebrity which Ive been on Equinox twice, and traveling with friends, this seemed to work out best for their needs with 2 teenages. I will say, when we arrived at port, this was the quickest we ... Read More
I was told that Princess was on par with Celebrity which Ive been on Equinox twice, and traveling with friends, this seemed to work out best for their needs with 2 teenages. I will say, when we arrived at port, this was the quickest we ever boarded, and I thought this was going to be a great cruise... boy was I wrong! Our cabin was warm at best, with the thermostat as low as it could go. Our friends had one cabin down the corridor and you could feel the temperature drop 10 degrees half way to their cabin. Their cabin was nice and comfortable unlike ours. I shut the drapes and kept the balcony door closed to try to cool things down but to no avail. My friends aaid to say something. So we went to the customer service desk where they ssid they would check it out. The room steward kept asking if they came but I I never saw anyone or get any reply or notification. I called front desk to see if I could get some Ice as the refrigerator was warm. I was told it was more of a bottle chiller and not a fridge. I asked for Ice and they said to call the room steward, his number is on the desk. I told them it wasn't but he insisted it was. I told him the room steward said he was going to bring the card later when I had asked for ice, but neither had arrived. The front desk reluctantly stated they would send up some ice as I had medication to keep cold. Half an hour later still nothing, so I went to get some ice. The room steward sees me with the ice bucket and comes to grab it from me and says he will get it for me. Next day still hot, complained again, was told they came to room at it was within operational parameters. Thats when If I didn't know Princess was owned by Carninval, I would have known with that useless generic answer. But it gets better. I complain again, switch my cabin, my friends have air and I need some, the heat can trigger some bad headaches, but they have no other cabins. The person at the desk says she will try to find a fan! It made it only slightly less unbearable. Princess Cay. They turn off the water at 2pm and if you want to prevent heat stroke or dehydration, buy a bottle at the bar! Unbelievable! Back on board. We have not been able to enjoy the view or balcony as we are living in a cave. Drapes closed. Afraid to open the door to the balcony and let the heat in. Went and complained again, this time I asked what do I need to do to get off the ship in St Thomas and fly home and get a full refund! The man at customer service says He doesn't know but will find out. Next day I have hotel manager, the customer service manager who found us a fan, an officer from engineering I think and the guy from maintenance all in our cabin, suddenly they are able to drop the thermostat a couple of degrees! Meanwhile, it must be 90 in the elevators, it felt like 95 in the lobby to the elevators, and it was so humid in the elevator I asked another passenger if he was enjoying the portable sauna. Later in the cruise, the art show auctioneer said they have been working on the ac all week and it was the first time he held an auction in a sauna, yet everyone says the ac is working properly. It was getting hot all over the place. Took 4 days to find a server at dinner that served appropriately! Women first, then the teenagers, then the men. Went to specialty restaurant for more upscale dining, service lousy, no tablecloth, served men first, women last, never checked on things, when he said eggplant when placing a dish in front of my highly allergic wife, we all said wait, she's allergic to eggplant, and he says i never said eggplant, yet 4 people heard him say it as clear as day, and not once did he ask how everything was or if we would like more bread, and when the desert was suppose to have a frozen center yet 4 out of 6 of the deserts had a warm melted mess inside. It was just horrible. Thankfully we reserved the section with the waiter we found for the restbof the cruise except the last night when they refused to take the reservation. The other servers and the rest of the staff all seemed like we were interrupting them, bothering them, or when they asked if we wanted anything, it was as if they were angry when we said yes! There were very few examples of good service, the ice cream was ice milk and horrible, the ice cream in the dining room tasted like they took the ice milk from up too, mixed in some flavoring, then refroze it. Don't ask about the shows, as we never got to see one. It was probably because the kitchen was so slow to send out food that it was a good two and a half hours for us to have dinner. One day it was full and too hot to stand, the next show had the doors closed and a sign said full, the one day we got in early and made it to the theater, they had the doors closed and they said they had some technical difficulties but were doing a sound check and would let us in shortly. Well we stood for half an hour, then they let us in, then we sat for another 20 minutes before the lights went down and the cruise director comes out and says they had some technical difficulties with the stage, blamed it on the waves yet it was the smoothest sailing Ive ever been on, and says that the technical staff has been working on it but said there was no way to fix it and due to safety, they were replacing it with a last minute replacement by one of their performers and brings out the lounge singer to do a tribute to Stevie Wonder... banging on the keys something awful, it was horrendous. It would have been proper to inform us of the switch before we waited almost an hour for something put together in 45 minutes. We went to see the drag Queen show in the nightclub, those are usually funny and raunchy and a good time, this was just bad. He went to do a quick change and was on the second verse singing off to the side and struggling to get changed even with help. I asked slmebody which pool was open, he said none, eventually I found the one that was open. The entire cruise director staff seemed unorganized and even rude at times. The cruise director wasnt even sociable, it seemed like nobody really could care less. That waitor we found was surprised and in disbelief when we told him he was the only decent service we found on the ship, he almost cried. The food was jot very good everywhere we went, pizza was wait and get so so pizza, took forever to get items replaced when they ran out in the buffet, the hot stuff was cold, the cold stuff was luke warm, and the couldnt even cook the eggs correctly, and the guy running the omlets was too busy foing too many things and talking to coworkers to do things properly, took my pager and then went on to fo other things while I stood waiting, then wanted to know why I was standing there, and then When I said he needed my food, and gabe him the number from the pager, he handed it to me like I was a bother, yet he just forgot to give it to me, but he also couldnt be bothered to apologize at all. And if you do not cash out your bank at the casino, it doesnt go back on your account, you would lose it, so make sure you cash out your casino bank. After 11pm, nothing available except a small cafe with limited pre-made items and coffee for a fee, no activities except the nightclub. Tried to go to the stargazing, sorry, we dont have enough equipment, maybe next time. Next time not in a heated dungeon with horrible staff from the dark ages... people on the ship who have taken Princess before have said it was not like this before, but I dont think I will ever do another Princess cruise again. I guess taking my money to keep the princess in her jewels is all they do! I cant see why anyone would take a Princess cruise based on this experience. Read Less
Sail Date June 2019
I wanted to go bak to St. Thomas cause it's my home. We were celebrating our 28th anniversary so wanted to try a new cruise line. Well, we were very pleased. The check in was speedy thx to the medallion class ship. The staff, the ... Read More
I wanted to go bak to St. Thomas cause it's my home. We were celebrating our 28th anniversary so wanted to try a new cruise line. Well, we were very pleased. The check in was speedy thx to the medallion class ship. The staff, the food and the entertainment was wonderful. I truly enjoyed myself. Plus princess were so nice to us giving us freebies to make our celebration more special. I'll b bac(in the terminator voice) lol. The ocean now app didn't work for me, idk if it's bcause I didn't have internet but they said u didn't need it. It would have been great if it worked. The shore excursions were great, we bought them at the port cause the price was pretty darn good. One thing I didn't like at Princess Cays was that they had us pay for the clam shells bomber, jus plain wrong yep. Read Less
Sail Date June 2019
My husband and I decided to do a Caribbean cruise for our anniversary, and my son’s high school graduation. I was a little weary about sailing on a Princess Cruise because it seems to cater to an older crowd, and we had an 18 yr old, ... Read More
My husband and I decided to do a Caribbean cruise for our anniversary, and my son’s high school graduation. I was a little weary about sailing on a Princess Cruise because it seems to cater to an older crowd, and we had an 18 yr old, 16, and 11 yr old with us. Half the passengers were senior citizens, and the rest were families. All of my kids made friends on board and had a great time. The food was great, the weather was perfect, the islands were beautiful, the crew went out of there way to cater to everyone. There were plenty of lounge chairs, and rarely any lines. The newlywed game and Voice of the Ocean was great. The medallion system and WiFi was exceptional. Movies on deck were great. My kids can’t wait to do another cruise. I like that the atmosphere is low key, and laid back. A slide or two for the kids would be nice, but I would definitely Cruise Princess again. Princess Cays, St. Maarten (Maho beach) St. Thomas (excursion to Trunk Bay St. John’s USVI) Perfect. Getting on and off the ship was well organized too. Read Less
Sail Date June 2019
I had heard that the food and service were great The dining room staff was outstanding. Our waiter was Carlos and the Dining Room Captain was Frederick. My nine year old granddaughter asked for strawberry soup and Frederick had it ... Read More
I had heard that the food and service were great The dining room staff was outstanding. Our waiter was Carlos and the Dining Room Captain was Frederick. My nine year old granddaughter asked for strawberry soup and Frederick had it delivered every single night within 5 minutes of being seated even though it was not on the menu. Carlos treated the 2 girls (9 and 6) as princesses. He would bring a chopped fruit cup immediately for the baby. Loved the trip so much I am going again next year and will request both Frederick and Carlos again. Carlos has been on this ship for 14 years. He danced the Macarena with the girls one night. Loved the beaches at all 3 stops in Eastern caribbean. Perfect weather and seas as flat as glass. Port locations in the perfect location from where the ship docked. Medallion class worked perfectly. Boarded the ship within 5 minutes at ll:30 a.m. Virtually walked right on. Read Less
Sail Date June 2019
We just finished sailing on the Caribbean Princess and were pleasantly surprised! We have cruised on Disney and RCC previously and we decided to give Princess a try. This was a family vacation with my side and there was 11 of us ... Read More
We just finished sailing on the Caribbean Princess and were pleasantly surprised! We have cruised on Disney and RCC previously and we decided to give Princess a try. This was a family vacation with my side and there was 11 of us traveling all together. My parents are platinum members with Princess and with the dates we had and the price point of summer cruising we chose Princess. Unfortunately, DCL has just priced themselves out for us for summer cruising. Caribbean Princess is an older boat, so keep that in mind. There were only 2 usable outlets in our room (B233 & B237) and they were next to each other, so technically I could only use one at a time. There was no outlet for my flat iron in the bathroom and the hair dryer was in the bedroom. It was an odd layout. I wish there was a usb or outlet next to the bed. The A/C was not as cold as we would like. Now we like to be cold and I would wake up in the middle of the night sweating! We read that if we took the diffuser (the cover) to the air return it would help, and it did. We also had the Ocean Medallion on this cruise (it reminds me of the Disney magic bands). They gave us a lanyard on checking in, but we purchased the wristbands the first day. Highly recommend for kids, but I purchased them as well. It made it so much easier to keep track and the lanyard can get sweaty and hard to keep up with on sea days. It was a bit confusing and hard to get connected to the Ocean Compass app (the app where you could locate others in your party and do onboard texting - no charge). It took us having to go to the internet cafe to get help from the IT personnel. Now my DH, Brother and dad are all in the IT, computer industry and we consider ourselves tech savvy. Apparently, the software/app that Princess uses is not apple friendly and they make it very difficult to use and setup. Princess knows this is a problem and I was told they are working to fix it. There were times I could not find my DH or my SIL while on board. It was nice to be able to text each other without having to pay for the internet/wifi. The one complaint I had was when we had to take a tender to and from Belize City. We boarded a large catamaran to get back on the cruise boat and from the time we hooked up to the cruise boat and the time I got off, it took an hour! That was ridiculous. They only had one line for security and I couldn't believe how slow it was going. It was a bit frustrating, and I felt bad for all the people who had the first seating for dining. And it was a formal night! We had a great cruise! Our stops were Cozumel, Roatan, Belize City and Grand Cayman. We really enjoyed the stops and excursions we took (we did not do Princess excursions). We picked this cruise soley on its dates. Disney will also be my number once choice for cruising, but they are getting to be so expensive that if I want to cruise I just need to look elsewhere. Its hard to compare a Disney cruise with any other cruise line, because they know how to do the shows and kids club like no other! Princess had a great service and overall provided a great experience. 2017 we cruised on Oasis of the Seas with RCL and it was just too many people and too big for me. My kids preferred their "extra stuff" on RCL more, but they will enjoyed their time on Princess. I also appreciated that they didn't try to upsell me on anything during my cruise. On RCL, there was always someone walking around the buffet and ship trying to sell me something or anything, and I did not appreciate that. This cruise did none of that. In fact, I had to ask someone how much the photo package was. No one was walking around trying to constantly sell me something and I really appreciated it. Overall, I would sail Princess again and try out one of its other ships. Read Less
Sail Date June 2019
I have cruised with Princess many times and not been disappointed. But This was the best ship ever on Princess, Great Activities, shows, music, food, many pools to suit everyone. quiet pools as well as kiddie pools and music pools spa ... Read More
I have cruised with Princess many times and not been disappointed. But This was the best ship ever on Princess, Great Activities, shows, music, food, many pools to suit everyone. quiet pools as well as kiddie pools and music pools spa pool hot tubs deep pools shady pools. Easiest embarkation ever. Luggage delivered to my room 2 hours before scheduled Front Desk handles all request, fun parties, wonderful kid programs - get the kids to join you won't be sorry. Buffet is awesome. Hard to believe the number of breakfast items to suit all tastes. Burger shop, pizza shop Gluten free, sugar free desserts every day. Best service ever at the buffet. There were 186 teens aboard and they were kept very busy. St Marten 10 best sites excursion is well worth $49.95 and if you are lucky enough to get "Ash" you'll see and learn more about this Island than you knew existed. Have fun and Don't hesitate Read Less
Sail Date June 2019
Got a good deal on a cruise for my wife, daughters and their respective beaus' so we decided to take a family vacation from the Pacific Northwest to the Hot Caribbean, and hot it was. The ship was very clean and well kept up and ... Read More
Got a good deal on a cruise for my wife, daughters and their respective beaus' so we decided to take a family vacation from the Pacific Northwest to the Hot Caribbean, and hot it was. The ship was very clean and well kept up and the staff was exceptionally pleasant throughout. Matt the cruise director and his first mate Andy were great and very entertaining and kept us in stiches the whole time we were on board. Our room steward was never far from sight and the room was always impeccable. Food was good but it has digressed form the Princess of 15 years ago but I guess that is true of a lot of things as the accountants take over. Overall the cruise was great and we all had a wonderful time and the Caribbean Princess is a well run well kept ship. We would cruise again on her without hesitation. Read Less
Sail Date May 2019
The ship had just come out of a yard period in which changes were made to deck 16 & 17 to attract more family cruises. They also did some routine maintenance around the entire ship. Since we have cruised the Eastern Caribbean many ... Read More
The ship had just come out of a yard period in which changes were made to deck 16 & 17 to attract more family cruises. They also did some routine maintenance around the entire ship. Since we have cruised the Eastern Caribbean many times we only we only got off in St Thomas. The ship was in great condition and clean in everything we used. Below was my assessment of this cruise. 1) Service could have been better in the bars and Lido deck. 2) Food was very good. 3) Production shows were top notch. 4) Lounge entertainment was lacking especially having no piano player in Crooners. Heard from a Ship Officer that there were 1500 first time Princess cruisers on this cruise. I guess summer Caribbean cruises will be popular. My cabin D725, a mini-suite, was in the rear of the ship and we could feel pronounced vibrations coming the engines. Think I will stick with cabins more in midship area. If you sail on the Caribbean Princess and enjoy a quiet area to read try the Skywalker Lounge on Deck 19. Read Less
Sail Date May 2019
I love Princess! Rooms are amazing, and the beds are more comfortable than my own. Staff pampers you and there are many great things to do. We are already planning our next Princess cruise. Princess is our preferred criuse line. Took a 14 ... Read More
I love Princess! Rooms are amazing, and the beds are more comfortable than my own. Staff pampers you and there are many great things to do. We are already planning our next Princess cruise. Princess is our preferred criuse line. Took a 14 day European cruise on Princess last year as well and was amazed with the ship experience as well as the excursions. You can relax and enjoy your time and thete is something to do for all ages. The only way to vacation for me now will be cruising. Pools, casino, ocean view, great food, bingo, and night time entertainment all wrapped up in one. It is even better with the medallion, makes everything so easy. Love the room service and speed and quality of the food. Lookung forward to the many many more cruises I will be taking with princess. Bon voyage until we cruise again. Thank you Read Less
Sail Date May 2019
We chose our cabin after my husband researched the aft ones. The view could not be beat, as one can see almost all of the port or other islands. Embarkation/Disembarkation was worse than going through TSA at any airport hub. It totally ... Read More
We chose our cabin after my husband researched the aft ones. The view could not be beat, as one can see almost all of the port or other islands. Embarkation/Disembarkation was worse than going through TSA at any airport hub. It totally should have taken a lot less than the 30 minutes, coming and going in Port Everglades. Our cabin did not disappoint, as it had lots of closet spaces and plenty of drawers. However, the bathroom could have used an extra sink and some shelves for toiletry storage. The bathtub, with its jets was a complete dream. So good for a soak and rest! Wished that I could have folded it up, and put in the suitcases! The shower was a good one, with a great showerhead that could be adjusted for different streams. The overall shower needed to have a different kind of door that sealed, as there was a stream of water that escaped out the bottom and flooded the bathroom! Dining did not disappoint...plenty of venues and choices. Whether your tastes run to steak, seafood or ice cream, it was all good. The wait staffs and managers were totally top notch!! We had one of our shore excursions cancel, due to nature, and the others were a complete surprise with the places we saw and areas we viewed! Would do it again in a heartbeat!! Read Less
Sail Date May 2019
This is are first cruise on princess overall staff were very good the cabin steward was very nice he let us in our cabins as the medallions did not work when we arrived at our cabin he said it was due to the time we arrived was early but ... Read More
This is are first cruise on princess overall staff were very good the cabin steward was very nice he let us in our cabins as the medallions did not work when we arrived at our cabin he said it was due to the time we arrived was early but late they did work.Our luggage arrived very early compared to our last cruise that was nice,My daughter had a blast in the kids club my son did not have a great time in the teen club as on 2 other teens showed up.We had 2 cabins side by side aft ship inside which was very quite and around the corner from the elevators the casino was very small and not ran very well small smoking section and as far as smoking on the ship on deck 7 aft smoking sections was closed a lot and the other 2 smoking sections are forward deck 6 and 16 and it was a long walk from aft.shows are ok.and the food was just ok nothing to write home about.embarkation was fast on the ship within a few minutes anytime dinning was mid ship deck 5 and 6 the down side was they did not have eggs benedict for breakfast like all the other lines.also disembarkation was very smooth.i would like to try another princess ship a newer ship would be nice as this ship is 15 years old. Read Less
Sail Date May 2019
Princess is a class act. It was my first Princess Cruise. I’ll start with the bad. I found roaches in my cabin. Reported it when I found them at midnight. I was able to kill one so I had it as proof. They moved us to another cabin. ... Read More
Princess is a class act. It was my first Princess Cruise. I’ll start with the bad. I found roaches in my cabin. Reported it when I found them at midnight. I was able to kill one so I had it as proof. They moved us to another cabin. This cabin was very dirty, had tv not working and ac not working. Technician came, tv was fixed, ac was fixed at 2:00am. 5:00 am it was blowing heat at us full force. Called the front again. Was told basically sorry, there’s nothing we can do. This was not ok. We disembarked into Cozumel. Had a great day even with only getting about 2.5 hours of sleep. When we got back, the Passenger Services Director summoned me and said they knew they’d have other cabins available that day and gave us one. I wish I had known that in the morning. I wouldn’t have been angry. She said the staff I spoke with were unaware. They should have been aware. All of this said, Princess made this right by us. They resolved it the same day. I wish the information would have been communicated right away but I’m not going to complain about that too much. The crew on board is very good. I loved the relaxed atmosphere and no hard selling of anything on the ship. Different than others I’ve been on. It just felt like a different class. The food was very good. Can’t complain about that at all. Spa services were wonderful and we really enjoyed movies under the stars. The biggest difference I saw was the very few extremely drunk passengers compared to other lines I’ve cruised with. Overall, I loved this cruise and would cruise with Princess again. Read Less
Sail Date May 2019
This was my 24th cruise, 3rd on Princess, 1st on this ship. My sister went with me. It was her 1st time on Princess. I choose this cruise because it was in May and it was a short cruise, and I wanted my sister to sail on Princess. ... Read More
This was my 24th cruise, 3rd on Princess, 1st on this ship. My sister went with me. It was her 1st time on Princess. I choose this cruise because it was in May and it was a short cruise, and I wanted my sister to sail on Princess. Honestly, I read every review on this ship since January and I was more than a little scared about what I had read regarding the condition of the ship. But the purpose was to spend time with my sister so off we went. We flew down the night before and stayed at The Conrad. It was great. The next morning we went to the port at 12:30. We had already received our Medallions and had registered everything prior so we basically were able to walk on the ship. We immediately went up to the Sanctuary on deck 16 to reserve space. This cruise only had 1 port day and 3 sea days. All the loungers were booked (at 12:40) but the cabanas were available Cabanas are a bit pricey, at $140 for half day, but included several things, so we decided to spurge and booked the first and last mornings sessions. Next we went down a deck and ate lunch at the buffet. We walked the entire length of the buffet areas and found everything from the food to the service to the furnishings to be top quality and just excellent. The Planks and Steamers areas décor was beautiful and brand new. Now on to our guestroom. We booked a Club Class Mini Suite, D504 on the Dolphin Deck. When we walked up to the door, the door automatically unlocked, this was great, When we got inside I was SO HAPPY. Everything in the room was BRAND NEW. The beds were new, the carpet was new, the sofa and chairs were new, the drawers and their knobs were new, the TV's were new. In the bathroom the tub was new, the toilet was new, the shower doors and head were new, the floor tiles were new. After unpacking, we explored some of the ship. Just beautiful, everywhere we went everything looked pretty much brand new except for the theater. It didn't look bad, just a bit outdated and the chairs were very small. We went to the muster drill and then I had to go to the medical center because I left some medicine at the hotel and needed to get it replaced. The Doctor and her staff were nice. The cost to see the doctor (they would not just let me get the meds) was $95 plus the cost of the insulin pen $20. I was glad they had the medicine. First night of Club Class Dining- We went early and there was no wait. Service was wonderful and food was very good. We found out from our server that this ship had just spent the last month getting engine repairs and a face lift. That explains everything being brand new. I have to say that Princess must have listened to all the reviews, and they did something about it.. Also, whatever they did to the engines, we felt NO movement on this ship. We did not even have "sea legs" when we got off the ship, which was a first for me. First night show was a comedian. He was funny. Show started at 7:30 and was 90% full. Now, to the casino. I belong to the Princess poker player's club. I recommend this to everyone, as you get special deals emailed to you once in a while. Anyway, I like to play craps and poker. No one was at the poker table, so I played craps. There were only 3 of us playing, but I had a few long rolls. There was a gentleman playing a dragon slot machine right next to us who hit for $10,000. Lucky him! Off to bed. We had breakfast in the dining room. Disappointing. The choices were extremely limited. I ordered a ham and cheese omelet, which came with no ham or cheese. The second one was not much better. I think they just want everyone to go to the lido to breakfast. Off to the Sanctuary. Our cabana was very nice. It included a sofa, chair, 2 loungers, fruit bowl, TV, bar set up, welcome drink and lunch . This area has a great view and easy access to the spa pool. My sister doesn't drink, and I had the alcohol beverage package, so the bar set up was wasted on us, so they gave us a bottle of wine instead. They did take our lunch order too late so we didn't get it before we left. They chased after us saying they would bring it to us to a different location, but we passed on that. I did appreciate the effort. Now to a meeting. Before the cruise I had received an email and an opportunity to participate in a focus group on the ship. I got selected and went to this meeting located in a dining room. About 120 people, we were divided based on the survey we filled out. I was put in the celebrations group (my sister's birthday). The moderator was very good, asking several questions on lots of subjects. We were all able to express the good, the bad, and suggestions. My suggestion was to have some alcohol packages that were per day or a drink card with a certain number of drinks, instead of the whole cruise only package which is way too expensive for people who only want a couple drinks a day. And now the bad news. Starting the night before, I had been coughing and feeling just ok. Now, after this meeting, I met my sister and we had the pizza. It was voted best pizza at sea, and it is the best pizza I have ever had on a cruise. And then I started feeling worse and worse and worse. Bottom line, I went back to the medical clinic. I had a bad sinus infection. The doctor gave me a z pack and Benadryl. I hardly was able to leave my stateroom after that. I only left to get something to eat. We had reservations at the steakhouse that night. We went and it was good, but then I went back to the room. I was coughing so much and so loud that I didn't want to ruin a show and didn't even feel well enough to gamble, which is really saying something. My sister and I had been looking forward to this cruise for months. We don't get to spend much time together and this was going to be extra special being her birthday. We didn't get to see any other shows or even visit some of the nightclubs. My sister stayed with me and read on her ipad. We did not use our cabana on the last sea day, but some one came to our cabin and told us they would not charge us. That was very nice. My sister and I did get to talk and be with each other, which was what we wanted from this cruise. So even with missing out on most of the activities on this now brand new beautiful ship, we both had a great cruise. I would highly recommend this ship. Read Less
Sail Date May 2019
I've been waiting 50 years to go on a cruise and I hate to say that I picked the wrong ship and the wrong cruise line. The size of our mini-suite was great and the beds were comfortable but the furniture was rather outdated and worn. ... Read More
I've been waiting 50 years to go on a cruise and I hate to say that I picked the wrong ship and the wrong cruise line. The size of our mini-suite was great and the beds were comfortable but the furniture was rather outdated and worn. The couch was a tired green with a few holes and the furniture on the balcony needed an upgrade. The food in the buffet was worse than Golden Corral and there was very little entertainment on the ship. The three sea days we were bored to tears and ended up watching movies in our room each night. I guess if you are 75 or older you might enjoy this cruise with nightly Bingo and knitting classes or playing cards on deck but my daughter and I were so disappointed because we had heard and seen videos from friends who have been on cruises and were told of all the deck parties and all the fun activities on the ships. We never saw any or maybe if we would have known that there was a LGBT convention we would have picked another cruise because there were tons of activities for them or if we had known that 90% of the passengers were over the age of 70, we would have picked another cruise. I wish I could say that the dining was at least good, but I can't. The table we had assigned to us for the whole cruise each night sat over one of the engines I guess, because the whole table and all of our chairs shook every night except one and that is because we were still docked in St. Thomas. There were several menu choices each night but the food was just ok. I had again heard stories about how wonderful the food is on a cruise and how you come back home with a few extra pounds and I can honestly say that I didn't. Our two wait staff that we had for the week were super nice though. I have to give them credit for that. Siti and Dadang were great. The service on deck and out by the pool area was not so great. If you wanted a drink while sun bathing you had to go and get it yourself because there was never anyone walking around asking if you wanted a drink. Also if you decided to grab a slice of pizza, which by the way was the best thing I ate all week and needless to say we ate sliced pizza every day, you could never find anyone to bring you a glass of water or iced tea. It would have been nice if they would have at least had some sort of beverage stations set up around the ship to get a drink without having to pay $10 for an alcoholic one. I believe half the trip I was dehydrated from lack of water. Oh and let me fore-warn you to NOT TAKE PART IN THE TEETH WHITENING in the LOTUS SPA. WHAT A RIP OFF. We got suckered into it because we were told upfront that the cost would be $129 each for teeth whitening that would last 2 to 3 years. Well, after the process was done, you then get told that for it to last 2 to 3 years you have to pay an additional $249. WOW. So the $129 that I just paid is only good for a few days! So I broke down and bought the additional packets that were $49 for 12 treatments, which I was told was only good for 1 week of whitening AND WHEN I GET MY CREDIT CARD PRINTOUT THE GUY TAKES IT UPON HIMSELF TO ADD A $39 TIP. WOW was all I could say. The only good part about the whole cruise was the ports we visited. That was what I was most looking forward to was seeing the beautiful blue waters and that did not disappoint. We enjoyed a nice bus tour of St. Thomas and we had a great time walking through all the shops and open markets of St. Maarten. I will say that come Saturday morning, the day we got back to Ft. Lauderdale, I was up at 5am and ready to get off the ship! At least if you carry your own luggage off, you can disembark at 7:30 instead of waiting until 8:30 or in some cases 9:30 depending on what floor you were on. If I ever decide to go on another cruise I will certainly do more homework of the ship and will probably chose Royal Caribbean for sure! Read Less
Sail Date April 2019
To get away with my mom and sister. The cruise was nice but things on the ship or dirty. All of the people that worked on the ship were so nice very helpful and just great overall. The ships furniture was dated and old our cabin was grimy ... Read More
To get away with my mom and sister. The cruise was nice but things on the ship or dirty. All of the people that worked on the ship were so nice very helpful and just great overall. The ships furniture was dated and old our cabin was grimy with the couch that was worn, had holes in it and just needed to be changed and updated. Stateroom attendant worked hard and was great. The entertainment was great and the destinations were wonderful. We loved our balcony and seeing the sun rises in the morning. The excursions were nice and the locals on the islands we visited really try hard to please the tourists. We didn’t want any excursions that were too physical because our elderly mother was with usWe were very pleased with that. Overall it was a nice cruise. I would like to see the rooms updated for the money you pay for that cruise. Read Less
Sail Date April 2019
Itinerary was one of the main reasons to go on the Caribbean Prince. We have already cruised on this ship and loved it. We were celebrating a few things. My wife's Birthday, my 70th Birthday, and our 25th Weddings ... Read More
Itinerary was one of the main reasons to go on the Caribbean Prince. We have already cruised on this ship and loved it. We were celebrating a few things. My wife's Birthday, my 70th Birthday, and our 25th Weddings Anniversary. First time getting a larger suite, mainly for the size of the room and balcony. Was a little disappointed in the suite, because of the noise, no sun, sleeper sofa, and closet door making so much noise. Also my wife got her finger slammed in the door. Loved San Juan going to the Bacardi Rum distillery was the best your ever. Wish we had more time there to see more of New San Juan. The staff and service was great. Loved going to the Club Class restaurant every night. Everyone was so polite and helpful, all the way from the wait staff to the head chef. So happy with the new Medallion set up. The value for this Cruise was good. Read Less
Sail Date March 2019
Princess has been a step above Carnival, but over the last few years, the gap is shrinking. All announcements and especially the music were of such volume that it was physically demanding to tollerate. When asked to lower the volume, ... Read More
Princess has been a step above Carnival, but over the last few years, the gap is shrinking. All announcements and especially the music were of such volume that it was physically demanding to tollerate. When asked to lower the volume, ship’s staff responded that it was necessary to be loud to create a party atmosphere. Food was below par, and service was simply average. I was served Cream Bule! That had obviously been sittyng long enough for the carmelization to melt and the pudding to decompose at the bottom. Ships dancers and singers were the absolute best! Every show was like a broadway performance. Bravos to them. Ship condition was really bad. Paint peeling off the ship, hand railings varnish was crinkling. Several sharp ends exposed. Electrical closets left open in passage ways. No water to rooms between 3 and 5 pm two days due to replacing water lines. Our safehad low batteries on second day. Key pad was also malfunctioning. Replaced batteries. Next day, replaced key pad with key pad with low batteries. Had to come back a third time to change batteries in the replacement key pad. Necessitated us having to stir our valuables in a friend’s room safe for a day. The new Medallion program might be fine in the future, but because of poor training of the ship’s crew, they were learning the system as were the passengers. I spent the entire first day of the cruise trying to figure it out. I should have been given a discount for having to do the work of the crew and loosing nearly an entire day of relaxation on the cruise. Suggest avoiding the Medallion cruises untill Princess rolls it out in a more user friendly manner. The last thing was that this cruise ship appeared to be a crew training ship. Supervision of staff was slim to none. Our sendoff was cold coffee in the zHorizons on the morning of departure. We asked for hot coffee and were told by the server that the coffee machine was broken and there was no hot coffee. Appropriate ending to a very disappointing cruise. Read Less
Sail Date March 2019
This was my 11th sailing with "Princess" and I have enjoyed there service , amenities entertainment and food at all the venues. I have sailed with other lines but found "Princess" to be my favorite . This line is ... Read More
This was my 11th sailing with "Princess" and I have enjoyed there service , amenities entertainment and food at all the venues. I have sailed with other lines but found "Princess" to be my favorite . This line is consistent and I know what to expect when I book my next cruise. I am now enjoying many different perks and comps at the level of loyalty I have reached and will enjoy even more when I reach the next loyalty level. I intend to book many more cruises with this line . Everything I have experienced on board was up to the standard I expected each time I sailed. I enjoyed the on board amenities and the ports that were visited, Many of the ports have been built to make sightseeing and shopping a pleasure . I'm looking forward to my next cruise and a great time on board. I have found the service and the crew to be excellent , they go out of their way to make your onboard experience a pleasure . Read Less
Sail Date March 2019
Caribbean Princess Ratings
Category Editor Member
Cabins 3.5 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 3.5 3.3
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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