Princess Caribbean Princess Cruise Reviews for Family to Canada & New England

Chose this cruise because we wanted to see Fall Colors in Canada/New England and had had favorable experiences on Princess in the past. However, this is an OLD ship (2004 refurbished 2019) and shows its age as well as lack of modern amenities. Although we didn't pay the most for our oceanview cabin we did not expect it to have bunk beds which protruded from the wall on either side of the queen ...

We had booked this cruise hoping to see fall colors but much of the trees had not yet turned. We booked an overnight stay in Montreal with Princess before embarking on the cruise. Montreal accommodations were nice but the transfer process was lacking. The busses picked us up so late that we didn’t reach the ship until 4:00 pm which caused us to miss out on several hours in Quebec City. The ...

We choose this cruise because it travelled to places in Canada we have never been..... and still haven't been to. We did encounter the pre bits of Hurricane Lee and the Captain made the decision to skip Charlestown, PEI, Halifax, NS and Bar Harbor, MN and shelter for 3 days in Boston. So we missed over 60% of our cruise and spent 3 calm days in Boston for a Hurricane that never came... beyond ...

Oh my so many things to say. I will start positive by saying that the staff in the coral dining room are amazing but the rest are quite inattentive and either not knowledgeable or not helpful. This cruise is not what I thought it would be. They have an app that you have to use constantly on board and it is super glitchy. It’s supposed to work do that you can order things and they find you ...

I filed the following complaint on September 10, 2022, and Princess won't answer. Something to think about when booking your next cruise with them. Question or Comment: 1) The 1st night, security accused us of bringing marijuana and smoking it in our room. 2) I paid for the package with WiFi and only had service about 4 out of 16 days. I work remotely FT & was told I would have ...

We chose this cruise because one of us wanted to visit Greenland. The ship was sailing in fog.most of the time. It was cold so there was no pool time for everyone except a few polar bear club members. That made the rest of the ship more crowded. Finding seats at trivia and a few other events was tough. Even the theatre would be too full. The outside entertainment was sadly really poor. There were ...

Transfers from the airport to ship and return were disastrous. Embarkation was not organized website check in, then again, we had to enter the same information on our Medallion app. Once more at the embarkation desk, process was redundant besides time consuming. Medallions were not mailed out, so we had to go to another line to claim them. The accommodation was ok but with loud noise daily, I ...

Have taken 14 cruises using several cruise lines… 2 with Princess that were very good experiences…. This one was disappointing on many levels. 1. Customer service pre-cruise weak (45 min waits on phone and reps with no answers) 2. Limited number of excursions- closed out of several eight weeks before cruise 3. Excursions over-priced and mostly sub-par- not seeing much and tour guides ...

This was our first cruise on Princess. While we've been on over a dozen cruises, all have been on Royal Caribbean. We chose this particular cruise because it was the only one that departed from Quebec City during the time we wanted to sail. Embarcation was very smooth. We arrived at our designated check-in time and were able to walk straight through the entire check-in process, including ...

We thought the itinerary would be a great summer escape from the heat and it was! Except for two hours it took to get onboard and the sliding glass door being shattered on our mini-suite balcony. They wrapped it in a heavy duty cling wrap and were able to move us the following day to a cabin down the hall. Evidently the guest in that cabin missed the boat since the ship was at capacity. The reason ...