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5 Helpful Votes
Sail Date: August 2017
As seasoned travellers we constantly looking for new travel experiences. We have cruised on significantly larger vessels and were looking forward to trying out a smaller boat which could show us the 'real Fiji'. The 100% rating ... Read More
As seasoned travellers we constantly looking for new travel experiences. We have cruised on significantly larger vessels and were looking forward to trying out a smaller boat which could show us the 'real Fiji'. The 100% rating by travellers on this website 'Cruise Critic' was also the allure to booking this rather expensive 4 night cruise. Sadly, we were disappointed by our experiences on this boat. The Reef Endeavor is old (20+ years) and very very tired. Designed in the eighties and built in the nineties, this vessel is definitely not DDA compliant and suitable only for the active and able bodied. The cabin is dated and pokey, mould permeates throughout, the towels are bare and stained and things need fixing or replacement around the cabin. With the lift out of action climbing the four flights of stairs throughout the day was standard practice. We found the boat and crew had significant difficulties attending to those with dietary requirements (e.g gluten free), although at time of booking we were assured by the company directly they could comfortably accommodate our request. Miss 8 years was despondent when the crew failed to serve gluten free options for morning and afternoon tea each day and served the default meal of marinated chicken drum sticks and salad for the 6th time in a row! The saving grace of this small vessel is the opportunity to interact with crew and other passengers. With such pokey cabins you are inclined to spend time on deck and engage with fellow passengers. Added to that the day activities (generally a morning and afternoon snorkel or beach visit) meant one was off the boat and active. Captain Cook Cruises, and the parent company Sealink Travel Group, seriously need to rethink their strategy and offering here with the vessel and its pricing in the market. Whilst the staff are trying their best, they are let down by the vessel and equipment they have to work with. It feels like the Sealink Travel Group are gouging the market in the absence on any competition.... and in doing so damaging their brand. The boat definitely doesn't deserve the 100% rating from the earlier eight reviews for this vessel.... more like 50-60%. Comments listed on Tripadvisor give a more realistic impression of the boat. Read Less
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