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21 Cape Town to Trans-Ocean Cruise Reviews

We just booked this at the very last moment as it was sailing from Cape Town to Southampton and were delighted there was space. This was our first Cunard experience, but I think virtually all other passengers were long-time fans of ... Read More
We just booked this at the very last moment as it was sailing from Cape Town to Southampton and were delighted there was space. This was our first Cunard experience, but I think virtually all other passengers were long-time fans of Cunard. I really cannot find anything to complain about. Check-in was professional and we received our suitcases relatively quickly. The cabin was a decent size, as was the wardrobe and small balcony but perfect for two. We chose late dining and never once had repeat food. It was excellent, as was the service. We mostly had a late breakfast in the Lido where the choice was as good as I have ever had in a top Hotel. Lunch we occasionally took in the dining room, but there were so many opportunities to eat we had to choose between lunch or afternoon tea. We ate in the dining room every night. Talks were excellent, particularly Ian Brown and John McCarthy. Entertainment was mostly professional, bar staff were attentive. The daily quiz was a daily challenge. If I were to have one gripe, and I really shouldn’t, the drinks were expensive. But that’s nothing in the scheme of things. Really, it was 17 nights of pure joy. It’s not a cruise for youngsters, the dress code is jacket for gents every night, and formal on four nights, but there’s something very pleasant about a dress code. Well done Cunard - we will be back. Read Less
Sail Date May 2018
We made a atlantic crossing 2016 with Cunard QM2 from Hamburg to New York. It was New York fashion week theme 9 day cruise. The Programm and Food was excellent. Our cabin and restaurant was Princess Grill Category. We were very happy with ... Read More
We made a atlantic crossing 2016 with Cunard QM2 from Hamburg to New York. It was New York fashion week theme 9 day cruise. The Programm and Food was excellent. Our cabin and restaurant was Princess Grill Category. We were very happy with this cruise. Unfortunately this last Cunard cruise was not up to our expectations. We had again a Princess Grill Suite. Eating and dining was not very good, princess Grill menu started repeat itself after 10 days and the quality wasn't always there. Dining experence was dissapointing. Kings Court buffet was only cantine quality! Passangers were mostly very old and the programm also up to them. This was also very dissapointing. A part of the cruise route was very strange: Adelaide to Melbourne and then back to Kangaroo Island and once again back to Melbourne! Cunard want only fill the ship with maximum amount passagers! Cunard is very creedy with the pricing. Internet is lousy, slow and expencive. All the drinks and wines are too expensive and Cunards adds still 15% service fee. Summary Cunard QM2 cruise in Princess Grill category was not enough value for money and not up to our expectations. Read Less
Sail Date January 2018
We chose this cruise as we have already sailed on the Oceania line (Riviera). An added bonus was the fact that the departure port was in our home city of Cape Town. We also wanted a longer cruise and 30 days was wonderful. The ... Read More
We chose this cruise as we have already sailed on the Oceania line (Riviera). An added bonus was the fact that the departure port was in our home city of Cape Town. We also wanted a longer cruise and 30 days was wonderful. The Nautica was an ideal size with only about 600 passengers and there was never any inconvenience when trying to dine in any of the restaurants. The food was really good and varied and I never heard any complaints from any other diners. We had a change in Executive Chef mid way through the cruise and I have to say that, whilst the previous Exec Chef was great, we noticed an added standard of excellence when Chef Gary Potiphar took over. Compliments to all of the staff involved for the most amazing Christmas decorations. They were beautiful. The Xmas and New Year festivities were totally celebrated and there was a lovely spirit of friendship and goodwill all over. The Cruise Director, Ray Carr, was outstanding. A man with a great sense of humour and a very good rapport with his staff. We didn't attend any of the evening shows but those who did said they were very good. The ports along the coast of Africa were 'ok'. I feel that Port Elizabeth, Mossel Bay, and Richards Bay could have been avoided altogether and more time spent possibly in the Seychelles. A pity we had to miss Madagascar due to the plague there. We were notified of this well in advance of sailing and it crossed my mind that we could possibly have taken in Mauritius instead of having the couple of extra sea days. We took none of the ships' tours as they are vastly overpriced. Mainly we took advantage of Tours by Locals. We would certainly travel on the Nautica again were we to find an itinerary that suits us. Read Less
Sail Date December 2017
We chose this cruise because we love sailing and it was a 22 day cruise. We have never done a long cruise before. We had a wonderful to I've and the staff were fantastic. The waiter especially Andy (Philippines) table 566 and ... Read More
We chose this cruise because we love sailing and it was a 22 day cruise. We have never done a long cruise before. We had a wonderful to I've and the staff were fantastic. The waiter especially Andy (Philippines) table 566 and the other two assigned to us were fantastic. The lectures by Alyson were totally useless in terms of transfers for excursions and general information. And her pricing was completely out. And she was really boring. The entertainment on board was excellent. But PLEASE not FOUR nights of Opera. That is a bit heavy and we didn't attend. More of the singing Siblings would have been wonderful. The female singer with the Sinfonia dancers was AWFUL. Everyone thought she sang in a high pitched yowl. Steven Cloete was FANTASTIC. So funny and very good at everything he did. The cabin 8199 was very good and comfortable. For disembarkation in Venice.....once leaving the ship was horrendous. All the r and r we had had on the ship was wiped out. We were NOT told that there were shuttle buses to the people carrier, and when we disembarked there were no busses in sight. So we couldn't even guess that there may be some form of transport. SO along with several hundred people, many elderly, began our hike with suitcases in 34c heat to the people carrier. It was a nightmare. PLEASE INFORM THE PASSENGERS THAT THERE IS A SHUTTLE BUS in Venice. Don't have the airconditoning on FREEZING. (Many got flu from going from hot exterior to freezing interior) It was a pity you ran out of whisky, wines, and tonic, and many food options towards the end of the cruise. Better planning please. Don't want to see another piece of veal!!! The moment we can afford it we will be on another cruise with MSC. Read Less
Sail Date May 2017
MSC offered a fly land cruise deal from Australia. We had 2 nights at a game lodge in Kruger National Park, 2 nights at Victoria Falls and 2 nights in Cape Town before joining the ship. The accommodation was excellent - a higher ... Read More
MSC offered a fly land cruise deal from Australia. We had 2 nights at a game lodge in Kruger National Park, 2 nights at Victoria Falls and 2 nights in Cape Town before joining the ship. The accommodation was excellent - a higher standard than I had expected. We boarded the ship in Cape Town for a 21 night cruise along the west coast of Africa to Venice. We had sailed on the Sinfonia previously - before it was cut in half and more cabins added. There was no corresponding expansion to the buffet area or the theatre and these failed to cope at times, even though we were about 900 passengers below capacity. If the ship was full it wouldn't manage at all well. There is no specialty or alternate dining on this ship - either buffet or hamburger/pizza station and the main dining room - at set times. Anytime dining was only available if you had a more expensive cabin class. I found it very frustrating that more often than not the items on the menu did not correspond to what I received. For example: Black Forrest Cherry cake - no cherries and mock (not fresh) cream; steak with peppercorn sauce - just ordinary gravy; blueberry and almond tart - no blueberries and when I asked for some blueberries, just got a very thick, sweet blueberry topping! So many more but that gives an idea. All the crew - various levels - that we interactedwith were great, and the captain really liked to socialise with the passengers and was seen all over the ship. Read Less
Sail Date May 2017
This was our 5th cruise on the MSC Sinfonia which includes the South Bound, Genoa to Durban, Durban to Mauritius and back, as well as a few local Cruises and the North Bound from Cape Town To Venice. We actually prefer the longer cruises ... Read More
This was our 5th cruise on the MSC Sinfonia which includes the South Bound, Genoa to Durban, Durban to Mauritius and back, as well as a few local Cruises and the North Bound from Cape Town To Venice. We actually prefer the longer cruises (14 to 24 days), as this is more value for Money especially the Grand Voyages. The ship is a floating Hotel with 5 Star service. The Cabins offers all you need for a holiday including.: A safe, air-conditioning, bathroom with shower, TV and Bar Fridge, as well as Wireless Internet access (for a fee). Dining consist of a Buffet / Self Service restaurant and as well as a main restaurant. We preferred the Self Service Buffet for breakfast and lunch as it is more informal specially during the day when you are most of the time at the pool area. The Main restaurant for Dinner with your friends or the couples that were allocated to your table to recap on the days activities or excursions. Its also nice to dress up for the dinner, specially the Gala Evenings. Our waiter at table 526 by the name of ADI SANTIKA from INDONESIA was very professional and always friendly and helped full and always tried to make us feel at home. The onboard entertainment is of international standard, specially the Sinfonia dancers. Unfortunately we found that the female singer of the group did not fit in. We also enjoyed the activities presented by the entertainment team under the management of the Cruise Staff Manager CSABA PANUCZA at the Pool Deck and various lounges. The presentations by Alyson were at times a bit boring. Her tone of voice is not that of a speaker/presenter and she loses you within 5 Minutes. Steven Cloete and his assistant Alex was FANTASTIC. Zirk and Amanda Lourens Read Less
Sail Date May 2017
The heading for this cruise was not listed - it was repositioning from Cape Town to Venice. For me this is another way to get from Australia to the UK to visit my father and sister - much better than just sitting on a long haul flight ... Read More
The heading for this cruise was not listed - it was repositioning from Cape Town to Venice. For me this is another way to get from Australia to the UK to visit my father and sister - much better than just sitting on a long haul flight plus added journeys both ends! I have a friend in Johannesburg so also a chance to visit her plus I've always wanted to visit South Africa. I've cruised with MSC as a solo traveller several times, but this time a friend joined me, having our own cabins. I've not sailed on MSC's smaller ships, although I have cruised on many ships the size of Sinfonia, which I really enjoy. The cruise didn't disappoint me - ports of call were all very interesting and the week at sea was a great resting point where I was able to just do as I like and chill out. A larger proportion of travellers were retired people but there certainly was a mix of ages. I always book an inside cabin as having to theoretically pay for a second person in the cabin with the single supplement, I want the best deal. I only use the cabin to sleep in so don't see the point in paying quite a lot more (for a solo traveller) for a balcony. The cabin I had was quite spacious although the shower could have been larger! It took me a while to find the safe - it's behind the mirror! The outdoor Cafe del Mare on deck 11 was the place we spent a lot of time - ideal to sit and chat, meet others, have a snack, coffee or a meal. Theres a snack bar one side that serves fries, hot dogs etc all day and a pizzeria on the opposite side, both very good and always freshly cooked. The weather was quite variable from moderate, to hot to positively chilly and some days it just wasn't possible to sit outdoors at all. Thankfully there are plenty of indoor areas! I think it's a good idea to take a wide selection of clothes particularly a puffer vest or jacket - something I didn't take! Many travellers were buying the MCS hoodies to keep warm. We had first sitting for dinner in the MDR - the menu was varied and very good. We had the drinks package included with our booking so had bottled water and wine with each meal at no extra cost. We normally had breakfast in the MDR and often had lunch there too as there was always a good choice of food plus no difficulty getting a seat as there often was in the buffet. For the theatre there is an electronic booking system set up in several areas of the ship where you can make reservations for the evening show. Not all shows require you to do this but you do need to check the board daily to find out if it's required. You will also be notified if it's required on the daily sheet delivered to your cabin. Ports of call - We didn't really like Walvis Bay, Namibia - the shore excursions were not very good. I don't really think the township is set up for visitors, and there didn't appear to be very much to see there. Dakar in Senegal was amazing. We did the Bandia Reserve safari tour which was about an hour out of the city. We saw a huge amount of animals - very different to the safari in Pilanesburg we did post cruise. The people are so friendly and the countryside extremely interesting. There were markets set up on the quayside so there was the option to do some shopping if you didn't have time to go into the city itself. Las Palmas, Gran Canaria was interesting - we took the Hop on Hop off bus tour and then walked back to the ship from the Old Town, which was much further than we were told it was. It's well worth going to the Old Town and also you can go to the top of the cathedral for an amazing view over the city. The ship docks right in the centre of town, so it's very handy. Unfortunately the weather didn't allow us to go to Tangier which was very disappointing. The ocean had been quite rough several days prior to our proposed arrival and we had all been keeping our fingers crossed we would get into port. We did however manage to get into Gibraltar and the excursion tickets we had for Tangier were refunded and we re-booked to do the tour of the Rock, city, and St. Michaels Cave which was wonderful. Gibraltar really surprised us! Malta was incredible - unfortunately not enough time there though. It's a place you need to have as a destination, not a day visit. We visited Rabat, Mdina where theres a fabulous glass foundry and Mosta to see the dome in the cathedral there. We had a late departure from Valletta where there was quite an amazing light show over the buildings across from the quay we were berthed at. Dubrovnik I have visited twice previously and I love it there. It was the only day it rained during the cruise but it was quite nice to see the medieval city in the rain. If you haven't visited this port, make sure you do as it's wonderful - walking the wall is a must! If you have time take the cable car to the top of the hill to see the entire walled city. Venice has always been my favourite city - it was my 7th visit. However I no longer want to return as the tourist situation there has got totally out of hand. Venetians have a love hate relationship with tourists - they provide added revenue to help save the city but they also destroy it......... Crossing the equator was a fun day with shellbacks and pollywogs resplendent in their "warpaint". I'm not sure they knew what they had got involved in when they signed up with though. It certainly caused a lot of laughs on one of the hottest days of the cruise. Sinfonia has made her last west coast cruise and will be replaced by MSC Musica in October 2018 I understand. I've cruised on Musica and this ship will also be great to cruise on. We were so impressed with the cruise that we've booked on the last voyage Sinfonia will make from Durban to Venice via the Suez Canal in 2018. Read Less
Sail Date May 2017
We took advantage of a last minute special offer MSC were offering about 2 weeks prior to sailing. We received our Schengen visas the day before we set sail. I had decided beforehand not to set my expectations high, nor to sweat the small ... Read More
We took advantage of a last minute special offer MSC were offering about 2 weeks prior to sailing. We received our Schengen visas the day before we set sail. I had decided beforehand not to set my expectations high, nor to sweat the small stuff, things that typically irritate when on a budget type cruise. I had read some pretty poor reviews about the ship before sailing. Our cabin was on 9th deck, ocean view, Fantastica experience (although I honestly couldn't find anything to differentiate it from the Bella experience which is just below on the scale). The cabin was smallish but fine. The bed was comfortable but the bed linen had seen better days, sheets had holes in them, but they were clean. The shower was tiny! And the plastic curtain would cling to you while you showered away. Plenty hot water though. Dubious looking shampoo and shower gel in dispensers in the shower. We opted to use our own products. The cabins and bathrooms were cleaned daily and the cabin assistant was very pleasant and cheerful. (I did lose a pair of diamanté earings that I left on my bedside table but I have no idea who else was in our cabin, i.e.: staff, servicemen or whoever...) basically I blame myself for leaving them out of the safe. My husband became critically ill within the first 3 days on board. We suspected food poisoning, but the MSC doctors would not entertain that diagnosis...the treatment they offered was absolutely useless....at one point I thought I was going to lose my previously perfectly healthy and fit husband! We are both in our mid 50's, healthy and active. Without wanting to bore you with all the details of his illness and misdiagnosis, I will just say that he was critically ill and confined to cabin for 7 days. The doctors had arranged for him to get off the ship at our next port of call which was Senegal, Dakar, to seek treatment there! Fortunately I managed to find a South African medical practioner on board (a passenger) who offered immediate assistance to us on day 6, and we were saved the ordeal of having to go to hospital in Dakar! We are beyond grateful to that kind Doctor and his wife!! Week 2, we began to participate in the cruise and explore all her offerings. Better late then never! the dining room and bar staff offered excellent service, they always managed a smile and were polite and friendly. the food was seriously disappointing...there was lots of it but mostly everything started tasted the same. However, the freshly baked breads in the dining rooms were delicious and we had to ration ourselves to one small slice per meal because it can become very moreish! The dining rooms offered a better quality of food, but that also became very repetitive by week 2. This was not really a big deal for us, we were happy to just have a yogurt and fruit in the mornings, salad and soup for lunch and either having a snack in the buffet or choosing from the set menu in the dining room. There was a pizza station on deck 11 which offered freshly made slices of pizza which was very good. On the same deck, there was a "grill" station, which offered burgers, hotdogs and fries which all tasted like cardboard. The gelato ice cream that one could buy on deck 11 was not worth going back to...once was enough. We had purchased coffee, drinks, water and cocktail vouchers online before we sailed, as well as a wifi and laundry package. These were well worth it. We loved the speciality coffee shop on deck 6 which also served free mini pastries until 11.30am each morning. In fact I mostly skipped breakfast and just visited the coffee shop! We didn't attend a lot of nightly entertainment, but the few classical concerts and operettas we went to were of a very high quality and were excellent. The talks we went to were also excellent and we really enjoyed them. We enjoyed a couple of soaks in the jacuzzi which we always managed to find unoccupied which was great! a few exhilarating swims in the sea water pool when the weather was warm enough and lots of brisk walks around the decks. We visited some picturesque ports, such as Valetta in Malta, Gran Canaria, Dubrovnik and Venice, and some lesser attractive ports aswell, but all our stops where interesting and exciting. We didn't do any ship excursions preferring just to explore on our own by foot, bus or tram. The musicians, solo artists, duos and bands in the pubs and relaxation areas were all very good! Passengers where mostly 55+ age group, I think I only saw about 5 children during my whole time at sea. There was a nice mix of nationalities amongst passengers who as far as I could tell all seemed to be enjoying themselves immensely! It was also very nice to have such a large contingent of South Africans aboard, they really are friendly and relaxed, and so many of the crew that I spoke to, said how much they just love the SA passengers! I met lovely people and made friends from all walks of life. Would we go again? Sure, it's very good value in terms of what it costs. But we would make certain to travel with more emergency medical supplies next time and keep a wide berth from the medical center! I have previously cruised on MSC, Costa and Carnival lines. Read Less
Sail Date May 2017
I was a solo traveller. This cruise was a great opportunity to explore countries I would never get the opportunity to experience. Levels 5 and 6 need to be redesigned. There is not enough room for passengers to sit and relax. I will ... Read More
I was a solo traveller. This cruise was a great opportunity to explore countries I would never get the opportunity to experience. Levels 5 and 6 need to be redesigned. There is not enough room for passengers to sit and relax. I will not sit on the floor. There was some very popular entertainment evenings where it was standing room only or sitting on the floor. I had a balcony cabin but it was so small there was only room for the bed. A small stool was pushed under the dressing table. With so little room it was not possible to sit on it. The dining room food was a disgrace. For example I had ordered a chicken satay entrée. What came was three small cubes of chicken on a skewer. No satay sauce. Some main meals were only entrée size. The entertainment and activities were excellent. Service was also excellent. Read Less
Sail Date May 2017
Have been on 3 previous cruises that we loved. This time, boarding was slow, crew were morose for half the cruise until a few became friendly. Ship had been refitted, and in our opinion, whilst still great, was not as good as before with ... Read More
Have been on 3 previous cruises that we loved. This time, boarding was slow, crew were morose for half the cruise until a few became friendly. Ship had been refitted, and in our opinion, whilst still great, was not as good as before with the changes. Entire drink menu mixers were changed so that drinks you previously liked, now were terrible with no option to have previous mixes. Restaurant services just did not meet the standard of previous cruises at all. Really unbelievable how bad it was in comparison. Ship advised SA tax clearance would take place on ship, and it didn't, so we lost about $500 in tax refunds, when we could have sorted it ourselves had we known. Bottle of wine in cabin, was half size for the first time ever. Silly I know, but really, with what they pay for wine? I saw that as penny pinching compared to previous cruises. All cruises on Cunard prior to this,would have been a 5 star from me. Not sure where it's headed. Paid full price, and doubt I ever will again Read Less
Sail Date January 2017
This cruise was chosen for its itinerary. Our Akron transport did not arrive at Cape Town. We were advised by other workers at the terminal to wait. After 30 minutes of waiting we walked out to the front of the airport to seek further help ... Read More
This cruise was chosen for its itinerary. Our Akron transport did not arrive at Cape Town. We were advised by other workers at the terminal to wait. After 30 minutes of waiting we walked out to the front of the airport to seek further help . We talked to the information booth and they helped in getting a rep to us. After another 30 minute wait a car arrived for us. When arriving at the ship we informed reception...no response received. No what we expected, especially since it was now 9:30 pm...we had lost a complete day in Cape Town... disappointing as we have traveled 36 other cruises and not encountered this type of transport service. Room service was great. Bathroom size was the usual small size for a concierge suite. The ship was very clean. Dining menu was repeated too much for a 30-day voyage. Selection of lunch could include diversification of sandwiches with the meals in the buffet. We some some issues with undercook steals and cold potatoes and slow service Toscana. When the manager questioned us on the meal we expressed service for our main entree was extremely slow. His explanation was that it takes 15-20 minutes for the entree to be served. We then explained we had been there two other times and that was not the case...same meal. We unfortunately feel it was a cover up for a mistake made by the waiter Read Less
Sail Date January 2017
We chose this cruise due to the fact that the departure port was Cape Town, our home. The route was not port intensive as it was up the West Coast of Africa and involved a lot of sea days. Not a bad thing as it was very relaxing. ... Read More
We chose this cruise due to the fact that the departure port was Cape Town, our home. The route was not port intensive as it was up the West Coast of Africa and involved a lot of sea days. Not a bad thing as it was very relaxing. Final destination was Venice - a big plus as we had never been there before. The Pro factor - The entertainment was superb each evening. The best any of us had seen on board a ship. Kudos to Steven Cloete, Tour Director, for selecting such a great variety of talent. And on the many days at sea we had some really interesting talks in the theatre. A further lovely touch was young Stuart Lightbody, a master at card tricks. When not formally on stage he took great delight in just mixing with little groups of passengers and blowing us away with his dexterity and sleight of hand. The Cons. We had a balcony cabin and it was pathetically small. Just a bed in the main cabin area and a work surface for make up with a pull out footstool beneath it. No couch or easy chair on which to sit and even less space due to the fold up bunk bolted in closed position on the wall. Every night at around 2 am they would move furniture around on the deck above us. It would then be moved back again a couple of hours later. Complained several times and the best answer was 'You should have booked the 12th deck'. Very helpful - NOT. As mentioned earlier, the entertainment was of the highest order. The seating in the theatre was totally awful however. Due to increasing the size of the ship the theatre seating was inadequate. To solve this In between the normal rows of seats were rows of stand alone chairs which were higher than the seats. Consequently people in the normal seats had obstructed views. This situation resulted in long queues prior to each show so that folk could rush in and grab the higher seats. Bad, bad, bad. My sister and her husband were on the 7th deck - also in the new section. They had a little box of a cabin with a view obstructed by a very large net. Even worse was the fact that to get to the cabin they had to dodge a large number of concealed potholes in the passageway! Very dangerous as they were hidden beneath carpeting. Dining. We requested being seated at a table for 8 so that we could meet other folk. We were put at a table for 4. Getting moved, or requesting a late or early dining option, was monumental. I felt sorry for the staff as it was not of their making but was obviously due to the enlargement of the vessel without consideration for the comfort of the guests. The food for breakfasts and lunches was fine. The dinners left a lot to be desired. In the main we were offered veal, chicken breasts, non identifiable fish, and ... veal! None of which were particularly appetising. Sorry MSC but you could do better if you paid a bit more for your produce. We bought several wine packages in advance. First night we chose a wine that we really liked. Next night it was out of stock. This was one day out of Cape Town! And so it went on for the next 20 days with each wine list displaying cheaper and cheaper options regardless of the fact that we had paid up in advance for good wine. Read Less
Sail Date May 2016
The cruise left from beautiful Cape Town - but then I'm biased as I live there. The embarkation process was smooth and quick. The ship has recently been refurbished and it was very clean. The staff were very nice - but were not very ... Read More
The cruise left from beautiful Cape Town - but then I'm biased as I live there. The embarkation process was smooth and quick. The ship has recently been refurbished and it was very clean. The staff were very nice - but were not very well informed about the ports and docking info - which I new more about by surfing the internet before leaving port. The cabin crew and the restaurant crew were very nice and I enjoyed them very much. This was actually a repositioning cruise and therefore we got it for a very cheap price. The evening entertainment on board was excellent. We had purchased drinks packages before sailing so got them at a good price, the same goes with the excursion that we wanted to go on in Urbino, Italy. The only real problem was the food. It was mediocre to say the least. Mostly the same stuff with a different name on the menu. Really not what I expected. Also as this was up the coast of Africa there is a real "dead spot" between Cape Town and Las Palmas where there were only two stops - both of which you can miss without a worry - which lasted for about 10 days. During this time things would have been fine if the weather was good but it was not. I went to Italian lessons, dance classes, gym, many talks (some of which were very good others boring) quiz competitions, reading etc and really tried to pass the time between meals if you know what I mean. If you choose this cruise be aware it is rather boring during this time. You had best go with a group of friends to entertain yourselves. To top it off the entire ship managed to catch the flu which circulated around with coughing and sneezing, that was really awful. After we hit Las Palmas and went onto Tangier things started to get more interesting - then it was beautiful Malta, stunning Dubrovnik and Ancona (Urbino) and finally the majestic entry into Venice which is probably the best thing you can do on a cruise liner. We did not have children - very few traveled with them as it was so long a cruise and I would not recommend taking them. Would I do it again? No not this cruise. Maybe I would consider the trip down the East Coast of Africa - but the food is really what would put me off. On a cruise like this it has to be good as it is the highlight of the day for about 14 days of the cruise!!! Oh I forgot the disembarkation in Venice was a disaster, totally unorganized. They had me running from pillar to post to get hold of my passport as my husband and I are different nationalities. Read Less
Sail Date May 2016
The reason for choosing the Regent Safaris and Jewels cruise was its post-cruise trip to Cambodia. There are many other cruise lines that offer a similar trip to Africa and Asia, but the deciding factor was the post-cruise trip to ... Read More
The reason for choosing the Regent Safaris and Jewels cruise was its post-cruise trip to Cambodia. There are many other cruise lines that offer a similar trip to Africa and Asia, but the deciding factor was the post-cruise trip to Cambodia. We followed all the “travel checklist” instructions in Regent's “Cruise Vacation Document” and “Angkor Wat Document” sent to us by Regent before the cruise, specifically the “passports” section. Regent's instructions for required documentation said..."Guest must carry a valid passport with at least 6 months validity and have spare pages for the Cambodian Visa." We made sure that we would have enough pages in our passports for visa stamps for Indonesia, Mozambique, Tanzania, Kenya, and Cambodia, as directed by Regent. What Regent should have said was each country visited will stamp your passport and insert a Visa where appropriate. We have been on many other multi-port cruises where the passport was not stamped in every port, just the appropriate Visa attached. This is a BIG difference. If I'd known this was going to be handled differently from previous cruises, I would have gotten a new passport, even though my current one doesn't expire until November 2016, just to make sure that there were enough pages. Unfortunately, when we arrived at the Singapore airport to board our plane to Cambodia, I was denied a boarding pass because there were no more “acceptable” pages in my passport for the Cambodian visa. Since my passport was held by Regent for the entire trip and was not released to me until the evening before we arrived in Singapore, I had no idea that I could not receive a Cambodian visa. There were still two empty pages left in my passport but these were deemed unacceptable for the Cambodian visa. If I had known before we got to the airport, I could have easily rectified the problem by going to the American Embassy. They would have given me acceptable visa pages for my passport. We certainly had plenty of time since, unbelievably, it took an hour and a half just to board our sightseeing bus at the dock. Then, there was another couple of hours of sightseeing in Singapore before getting to the airport. I hold Regent totally responsible for our not going to Cambodia. There were possibly just a hundred passengers going to Cambodia. How much time would it have taken for the Regent staff to go through these passports to ensure that there was an acceptable page for the Cambodian visa? Not much and it would have averted a very big problem for us. From the moment we boarded the ship to the minute we left, Regent personnel, especially the Destination Services staff, were misinformed, miscommunicated, and lacked customer care reflective of a “luxury/upper premium” cruise line. We followed all their instructions and, mostly, they were incomplete or just wrong. Even the Angkor Wat trip details they issued two days before the trip were wrong. This caused a great deal of confusion and the Destination Services staff, when questioned by most of the Post-Cruise Passengers, did not know what the right details were. In fact, I pointed this out to the General Manager but I never heard back from him nor were the trip details corrected. Since I could not get a boarding pass, my sister and I were forced to stay behind in Singapore, which meant booking another two nights at the Regent Hotel since we were not flying home until the post-cruise passengers returned from Cambodia. I followed everything Regent told me to do. Regent’s instructions were inaccurate and incomplete and I got penalized. This promised tour to Cambodia (which was paid for as part of the trip) was the reason we booked this cruise with Regent. We were looking forward to Cambodia and to be told at airport check-in that there was a problem with my passport was just too much. Here are a few other examples of Regent's incompetency and complacency: •Unnecessary Vaccination Information: Per Regent’s instructions, it was mandatory that we get a yellow fever shot. We got the shot but it was totally unnecessary. •Unwelcoming Arrival On Board: Regent could not get our names right on the reservation or on arrival. We are two sisters traveling together with the same last name. My sister is not a Mr. and I am not a Mrs. Our bathroom was set up with toiletries for a man and woman. The slippers were a large and a small. The personalized stationary had someone else’s name printed on it. All of this was very insulting and not indicative of either a warm welcome or personalized service, as promised. We were asked to fill out a beverage form prior to boarding re: in-suite beverage preferences and this form was completely ignored. The bathroom was dirty when we arrived, with dental floss on the floor. After boarding the ship, we had a couple of hours before the fire drill so we decided to walk to the Capetown Victoria Wharf. We were told to use the Regent shuttle bus. We were assured that we would be returned in time for the fire drill. We returned at the designated time but were not allowed back on the ship for an hour. There were other passengers with us who were also detained in the terminal, having been given the same instructions for returning to the ship. We all watched the fire drill from the terminal, which started at 5:45 PM, a good half hour after we arrived at the terminal. We did what we were told by Regent security people and were treated like delinquents and were penalized for following Regent’s instructions. •Lack Of Variety and Poor Quality Food At La Veranda: As health conscious individuals, we had an extremely hard time finding any kind of variety of simple, healthy food to eat (aside from breakfast) in La Veranda. Moreover, the food itself was obviously recycled day after day. Several times, there was “grilled fish” which seemed to have been cooked, re-cooked and then cooked again. Some of the fruits and vegetables should not have been served since they were inedible. On tour days, La Veranda was the only option for lunch since Compass Rose closed most times when tours returned to the ship. The Pool Grill’s vegetarian grill options were inedible, no matter what we ordered. They always tasted of rancid oil. •Inaccurate Tour Descriptions/Instructions: We bought supplies for tours, as directed by Regent, which were unnecessary. For example, for the Sabang, we were directed to bring the following supplies: “sunglasses with head strap; sunscreen; insect repellant; rain poncho; a bottle of water from the ship; leech-proof socks; and flat, comfortable walking shoes. Most vehicles here do not have air conditioning.” None of the supplies were needed including the leech socks we actually purchased. When we asked Destination Services about this, they just nonchalantly said these supplies were not needed. An accurate description before the cruise start would have been appreciated and we would have avoided some unnecessary expenses as well as the time spent finding these supplies. Also, the tour we took was mostly a ride in an air-conditioned car, not as described (which we appreciated). •Disembarkation Was A Nightmare: Total chaos. We received instructions the night before of when to report to the Constellation Theatre. When we got there, there was a line that nobody understood. Turned out, every passenger had to check out via this line, information that was not contained in the instructions we received. With one Destination Services person going through the passenger lists, this was totally inefficient. Again, Destinations Service people were not only inefficient but totally rude when asked about the reason for this procedure. Normally, swiping one’s key card on the way off the ship is enough. When we were released from the ship to meet the rest of our Post-Cruise travelers, we waited an hour and a half on the curb for our Singapore tour bus to arrive. It was total chaos, with the Destination Services Director generally standing around and doing nothing to alleviate the problem. When it was suggested that the Destination Services Director, Dagmara, apologize to the passengers, she told us that she was “very busy”. Finally, one of the Destination Services staff came on board our bus with a half-hearted apology that nobody appreciated. •Don't Even Try To Reach Regent Customer Service Via Phone. It is a recorded message suggesting that they only respond to e-mails. Just another indication about how Regent feels about its customers. Lastly, suggesting the fish rots from the head, letters to the CEO and President of Regent have gone unanswered. I guess no one at Regent cares about their customers. Read Less
Sail Date December 2015
We did our very first cruise on Regent when it was known as Radisson. We did about 7 cruises with them and loved every minute of every cruise. It has been 5 years since we have sailed on the Mariner, and unfortunately, we have to say it ... Read More
We did our very first cruise on Regent when it was known as Radisson. We did about 7 cruises with them and loved every minute of every cruise. It has been 5 years since we have sailed on the Mariner, and unfortunately, we have to say it just wasn't the same. The cabin was beautiful and the ship and most of the staff great. However, it was sort of obvious that they are cutting some corners. As people who work out, we went to the gym. Some of the machines were not working and we were told some hadn't been working since April! We asked about it and were told "it is out of our control." Who is responsible to see that the equipment is maintained? The televisions on the machines for the most part were not working. If you do an hour workout, all you have left to look at is a wall - - no ocean views or anything. By the end of our cruise there was only one treadmill in operation. On our previous cruises, after eating at the Compass Rose or any of the specialty restaurants, we would rave about the food for hours. Not this time. We would give the food a generous B minus. The bread was awful. The lamb had no flavor, and we ate most often at the Italian restaurant which was quite good. Little things were missing, like freshly ground pepper. The wait staff seemed overworked - - too many tables per waiter and the service was a lot slower than we remembered. It was hard to get anyone's attention if you had a problem with your order. The best dinners we had were at Setti Mare. We were disappointed in Signatures. There were little things missing - - I love to soak in the tub on cruises, and Oceania has different bath salts you can add to the water. There was nothing on Regent and they are supposed to be a "luxury" line. My husband likes blueberries on his cereal in the morning, and when he asked if there were any, he was told yes, but they don't put them out because people will eat them. ????????? The shore excursions were somewhat disorganized. For example, on one, they didn't tell us that the bus we were on was more of a shuttle bus and many people panicked when the bus left and they ended up paying for taxis to get back to the ship. Others left their jackets and bags on the bus thinking that the bus would be the one to transport us back to the ship. The captain, Teo Srdlic, was fabulous. He was one of those captains you see everywhere on the ship, always stopping to talk to the passengers. He was a delightful man. Also, the cruise director, Jamie Logan and his assistant CD, Dana, were wonderful. The entertainment was also quite good. There was a pre-cruise safari as part of the cruise and that was absolutely one of the best experiences we ever had. The accomodations, flight arrangements and transportation was done efficiently and easily. On disembarkation, we were transported to a "hospitality room" where we were told there would be food and drink. There were about 300 people using this room. The first bus there got some food and coffee, but once that was gone, there was no more. I asked about it and was told by the hotel staff that the cruise line had not authorized any more. From Rio where most flights leave late at night, this meant about 6-10 hours at the hotel with nothing but a small bottle of water. In the past when we have stayed at hospitality rooms, there was food, sandwiches, danishes, coffee, soft drinks, and sometimes Radisson/Regent gave you a day room. This is not what we were expecting and we, along with the other 290 people were very unhappy. We flew from Rio to Atlanta and we got caught in the storm that hit the south. Our flight was canceled, and I called the Regent emergency air hotline for help in getting home for Christmas day. I was told there was nothing they could do. I don't know why they even bother listing an emergency hotline number if nobody would help. While most of the staff was pleasant and helpful, there were a few exceptions where people were downright rude. On one excursion where we had a Regent crew member with us, everyone in our jeep was miserable and we all wanted to go back to the ship. The Regent crew member said, "Well, this is not your personal excursion and I want to be here." Excuse me. We paid for this cruise, you did not, and it is your responsibility to see that the passengers were happy and the 8 of us were miserable. She then ignored us for the remainder of the horrendous excursion in bumper to bumper Rio traffic in an open air vehicle inhaling exhaust fumes and sewer odors for hours. All in all, we were so looking forward to this cruise after 8 prior sailings with Radisson/Regent and I really hate to say we were disappointed. The line has gone downhill in the 5 years since we last sailed with them. The identical cruise was offered on Oceania, and we wish we had done theirs instead. Read Less
Sail Date December 2015
This was our third cruise with Oceania and having experienced Riviera we were a little concerned at how we would enjoy such a long cruise on a small ship. Overall we had a great time, with the food outstanding as ever in the Grand Dining ... Read More
This was our third cruise with Oceania and having experienced Riviera we were a little concerned at how we would enjoy such a long cruise on a small ship. Overall we had a great time, with the food outstanding as ever in the Grand Dining Room, Toscana, Polo Grill and the wonderful Terrace Cafe. The staff were outstanding, and they really made our trip. We loved the itinerary, too, though there were too many ports in South Africa (East London and Richards Bay should be dropped, surely only there to sell more of their second rate excursions) and I would like more ports in wonderful Madagascar to replace them. The best entertainment consisted of four culinary demonstrations led by Executive Chef Joerg Becker which were great fun. Entertainment was otherwise mediocre, though the Nautica Singers were wonderful, not only putting on a number of live shows but also ever present throughout the ship and interested in all the passengers. The Cruise Director I felt could have been a lot more effective, he was more an organiser than a people person and was rarely seen around the ship. The "enrichment" lecturers were on board for the whole cruise and did 5 lectures each. One was on astronomy (interesting, but not what we came on a cruise to learn about) and the other on Africa in general - quite interesting but not very well delivered. The real disappointment was the Destination Services department. Oceania excursions are extremely overpriced, and by all accounts from those that had booked a package, very mediocre in content. What was completely lacking was any information on ports for those that did not book excursions. With Princess we have always enjoyed presentation on each port a couple of days before arrival, however Oceania seem to have a policy that if you don't book with them we don't tell you anything at all. So my advice here is not to book the excursions, and to do your homework on ports in advance. Pretty well everywhere you can find a decent taxi driver on arrival to do a 4-5 hour tour for between $60 and $100 US dollars per car. Oceania excursions range typically from about $150 - $300 per person, though there are some cheaper and some more expensive. Our (concierge veranda) cabin was well appointed but small (and the shower tiny). We were fine with it, though a few people we met did complain. The service from our room attendant was impeccable. Laundry was rather expensive for a cruise ship, though on this longer cruise they twice offered a special deal of up to 24 items washed and folded (not ironed) for $24.95 which was great value. Had we known in advance we would have avoided our first (expensive) laundry wash. One last tip - avoid the stern when booking a cabin and also when eating in the Grand Dining Room - the ship vibrates and judders quite a lot on the lower decks when underway. Overall - we will cruise Oceania again, but hope for better entertainment and enrichment, beware of their excursions and do our homework on ports in advance. Read Less
Sail Date December 2015
SLOPPY SERVICE--meal service was slow and very poor. Christmas day dinner took nearly 3 hours to complete for eight people--only two had wine. There were only a few servers who seemed interested. On disembarcation day there were only two ... Read More
SLOPPY SERVICE--meal service was slow and very poor. Christmas day dinner took nearly 3 hours to complete for eight people--only two had wine. There were only a few servers who seemed interested. On disembarcation day there were only two servers to handle 40+ tables on our side of the Cafe! We went up the west Africa coast (banana country) yet there were only a few bananas in the Cafe. The travel and Pursers Departments were poorly run with few english speakers available. The entertainment wasn't. The string quartet sawed away--poor arrangements, poorly played. Wonder whose Daddy was in Corporate. The only excellent service was Housekeeping. The ship's nurse was also very good. Enrichment was very good. Kudos to the Operations Dept as we docked as scheduled. I wonder if the Captain retiring had to do with this horrible cruise. I can cruise on the same hull with much better service for 3/4 the price on Azamara. Read Less
Sail Date December 2015
We went on the Oceania Insignia 35 day cruise from Cape Town (depart 30 Nov 2015) to Miami (arrived 4 Jan 2016). Here is the list of our opinions as to what was good, below expectations and bad. We had concierge level cabins with ... Read More
We went on the Oceania Insignia 35 day cruise from Cape Town (depart 30 Nov 2015) to Miami (arrived 4 Jan 2016). Here is the list of our opinions as to what was good, below expectations and bad. We had concierge level cabins with balcony. This was our 11th cruise across 6 lines and our first cruise on Oceania. 1. Bad - Cancellation of Ports. We booked this cruise for the interesting ports in West Africa that were very hard to visit otherwise. We had no interest in the conventional Caribbean ports at the end of the cruise we had been to multiple times before. Overall there were 12 ports that we wanted to visit and these ports were the reason for selecting this cruise. We only got to 10 of the 12. Isla Marguerita was a port we wanted to go to that was cancelled well before departure. It was replaced with yet another day at sea. Bom Bom Island in Principe was cancelled 2 days before we were due to arrive at that port. The explanation was little short of offensive – “operational reasons” - when there was no obvious reason - the seas were calm. This meant we missed what we had expected to be a highlight of the trip. Instead we had an extra and pointless day in São Tomé. We paid US$56,000 for this cruise to go to 12 ports - missing one sixth of them was a big disappointment as was the failure to replace them with other ports of equal interest, especially in the absence of any explanation. 2. Bad - the Deal. We booked very early and paid by the due date. Later many other guests got much cheaper deals and also got internet included in their package whereas we paid about $1000 extra for internet for only one person. The ship was full of people boasting of the deals they had obtained. Overall we paid about US$8000 more than if we had waited and booked late. I would never book early again with Oceania. Oceania needs to provide a price guarantee. 3. Excellent – Wait Staff and Cabin Attendants. The wait staff, cabin attendants and crew were the most delightful of any ship we have sailed on. Preferences were noted and anticipated. We rate this aspect of the cruise very highly. 4. Variable – Food. Overall the cuisine on board was very good, through perhaps not up to the hype, and the service was generally excellent. You could eat very well on the ship once you managed to align its strengths and weaknesses to your preferences. While for us this resulted in many disappointing meals we also had some excellent dishes. As a general rule beef, lamb and lobster dishes were excellent, Indian meals excellent, pasta, chicken and fish dishes disappointing and anything described as “a taste of red ginger” was just awful with no balance of flavour and often just meat doused in soy sauce. The specialty restaurants followed this pattern too – excellent beef and lobster dishes – but were far superior to that served in the Grand Dining room. 5. Good - Cabin Servicing. Cabin attendants were efficient and delightful. There were plenty of towels and the mini bar was kept supplied with the soft drinks we requested. The staff seemed to be responsible for a lot of cabins and to work long hours but still generally endeavoured to accommodate our preferred servicing times. 6. Good - Shuttle Buses. The shuttles into town for independent visitors in African ports generally worked very well with few delays (except in Dakar and Mindelo where the first shuttles were scheduled to leave about an hour after disembarkation commenced meaning we had to walk into town in both ports). 7. Bad - The Bed. Oceania advertises its beds as very comfortable. One half of our bed was. The other half sagged and was at a level lower than the good half. Attempts to fix it failed. This meant for 35 nights we slept at different levels and one person slept on a saggy bed. This bed should not have been in service. Attempts to fix our pillows were also unsuccessful. If doing the trip again we would have purchased our own pillows in Cape Town. 8. Good - The Fitness Track. Most cruise lines advertise walking tracks that do not work because they become blocked by patrons of bars or recliners used for sunbathing. Insignia's worked because it, whilst short, did not run through other public areas. It also had a surface that gave walkers excellent grip even when wet. The provision of iced water next to the walking track was also an excellent idea. 9. Bad - Airconditioning. A long trip through the tropics meant the AC needed to work. In one cabin it did. In one cabin even on full cooling function it could not get the cabin cool enough until we reached cooler weather. 9. Good - Cleanliness. The ship was always kept impeccably clean. 10. Bad - Construction Site. For one week during the cruise there were scheduled maintenance construction works on the top deck. This was not urgent work. If you liked time by the pool or on the walking track listening to the screech of a metal grinder this was the cruise for you. If you liked the smell of oxy welding permeating lifts and public areas this was the cruise for you. 11. Good - Visas. Oceania, for a fee, arranged all the visas need for the ports visited in Africa. This service worked very well. 12. Good - Tenders. Due to Bom Bom being cancelled tenders were only required in São Tomé. On most cruise lines tenders means huge delays but Insignia launched 3 lifeboats that provided a speedy service without delays. 13. Bad - Smoking. On a regular basis cigarette smoke came through the ventilation from somewhere into our cabin even though smoking is banned in cabins and on balconies. One or two times a day we had to air our cabin to remove the smell. 14. Bad – Muzak. The dreadful muzak blaring in public areas including the pool deck made reading and relaxing difficult. Take headphones. We knew from other reviews the entertainment was not a reason to book. So it turned out but because our expectations were low some of the shows we went to were a bonus. The range of TV and movie channels to occupy time in days at sea is very limited. The library is well stocked and comfortable. We did not go on any organised excursions due to their prohibitive pricing structure but greatly enjoyed our own excursions whether or foot, by hire car or by taxi. Embarkation was quick and well handled. We had to queue for one hour in Miami to disembark inexplicably late. Read Less
Sail Date November 2015
This was out third Ocean crossing. This time from Cape Town to Rio. We have been cruising since 2006 but have done a lot of independent traveling over the years. We flew from JFK through Paris to Cape Town. The connection we ... Read More
This was out third Ocean crossing. This time from Cape Town to Rio. We have been cruising since 2006 but have done a lot of independent traveling over the years. We flew from JFK through Paris to Cape Town. The connection we booked allowed for a 15 hour layover in Paris. We took the train into Paris, had lunch and then visited the D'orsay and returned to CDG. Arrived the next day in Cape Town. Checked into our hotel. The next day, Friday, we took a private excursion to Wine Country. On Saturday we connected with a couple we met on the cruise roll call. We shared a van for a sightseeing trip to the Cape and then were dropped off at the ship. We did want to visit Table Mountain on Sunday morning but it was clouded over and there was about a 3 hour wait to get to the top. The Marina is a very comfortable ship. We had book a concierge level veranda suite but our travel agent called offering a nominal cost for an upgrade to a penthouse. We took the upgrade and enjoyed the extra space. The ports the ship stopped in West Africa were not great. WE did make arrangements for a whale/dolphin boat trip rather then taking the ships excursion. We boarded the boat and shortly after that a baby seal climbed on board. He allowed everyone who wanted to pet him to do so. When the boat left the pier, a pair of pelicans came aboard. They to allowed those aboard to touch them. Although we did not see any whales or dolphins everyone enjoyed the trip as we saw lots of seals and were able to get close to them when w few came on board. These seals knew they would be fed. The crossing was uneventful. The service aboard was excellent. We did book 3 hands on cooking classes which were educational and fun. As an aside, I ran into the parents of our daughter's first boyfriend from kindergarten. Dining: We ate a number of meals in the main dining room where we opted to sit with others. e met a lot of nice people this way. The food selection was very good and the service attentive. We also found that we could book the specialty restaurants more frequently the advertised since on many nights they were not fully booked. Embarkation: Quick and easy as we boarded late on Saturday. the ship was doing an overnight in Cape Town. Disembarkation: Rio - We had arranged for transportation to our hotel, the Copacabana Palace and were able to get off the ship fairly early. Overall, we enjoyed this cruise on the Marina. However, we do like smaller ships like the Nautica. Yes, I would book another Oceania cruise if the itinerary was of interest Read Less
Sail Date November 2015
Looking for a different place to visit on ship that I had been on before. Received an E-mail from Oceania Cruise Line on their cruise from Capetown to Rio 14 days. The cruise line included a three day land tour including hotel in South ... Read More
Looking for a different place to visit on ship that I had been on before. Received an E-mail from Oceania Cruise Line on their cruise from Capetown to Rio 14 days. The cruise line included a three day land tour including hotel in South Africa. The cabin was large the bathroom had a tub the counter top was small but there was additional room for personal items on the shelves on the sides of the mirror. The refrigerator was stocked with water, beer and soft drinks. The room was a good size for a ship with a sofa and desk with chair. The Internet service was poor. The TV had some of the major news and business channels. There are four specialty restaurants. The main dining room and the buffet dinning area. The food was always very good. The staff was outstanding. The Entertainment was very good. There were several activities during the day. The ship carries about eleven hundred passengers. There is no movie theatre aboard. There is a casino, library and several bar on the ship. Read Less
Sail Date November 2015
1. I was let down by the booking agent, but accept that was not Cunard's fault. 2. My cabin should have had a Queen bed......it had 2 single beds. When I pointed out the booking the beds were just pushed together leaving a very ... Read More
1. I was let down by the booking agent, but accept that was not Cunard's fault. 2. My cabin should have had a Queen bed......it had 2 single beds. When I pointed out the booking the beds were just pushed together leaving a very uncomfortable ridge in the middle. 3. Advice was to stow bags under the bed....on doing so I found socks from a previous passenger! And realised the carpet was none too clean either. I reported this to the purser's office, returning the socks of course (the officer's face was a picture!). I was told the deck supervisor would contact me. This never happened. What did happen shocked me. The following evening on my return from the dining room the cabin steward saw me in the corridor and shouted at me in front of several other people. He told me I should have reported to him first, and now he was in trouble, etc, etc. I kept quiet and walked on to the cabin. 4. For the next 4 nights I had no turn-down service. Then just as I was about to go to bed on the 5th night following this the cabin phone rang and the steward demanded to know why I had changed my dinner time and not told him......I had been on first sitting from the day of boarding! 5. I did think of going back to the purser's office, but was afraid of repercussions from a man who had access to my cabin. 6. The shower area had cracks and grey discolouration. The shower curtain had pulls in the fabric. Sheets were changed once in the 22 days voyage, and the second set had some small holes in them. 7. In contrast the dining room was great and food was good apart from breakfast where service was slow and food often cold. 8. In all, I enjoyed the trip because I was determined to do so, but that was despite the poor service and accommodation. 9. I have tried to contact Cunard direct on many occasions with no success and therefore resorted to this report. Read Less
Sail Date January 2014

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