32 Cape Town Senior Cruise Reviews

We chose this cruise as a relaxing way to get home from South Africa. The ship gave a grand impression with wood paneling a feature. It appeared well maintained. For those who get sea sick, there was quite a bit of movement, even in ... Read More
We chose this cruise as a relaxing way to get home from South Africa. The ship gave a grand impression with wood paneling a feature. It appeared well maintained. For those who get sea sick, there was quite a bit of movement, even in relatively calm seas. We had a balcony cabin, we started in 5137- midship. This cabin had a tender boat directly underneath it , which obstructed our view down to the water. After a few days sailing we were able to move to 5159 , nil obstructions and a bigger balcony. The shower is tiny however hot water plentiful and towels fluffy. The staff were unobtrusive yet attentive. They seemed happy and were all polite. The food was enjoyable. They catered very well for food intolerance. My friend was given the following days menu to choose from and they made were able to adapt most choices to gluten free for her, with notice. The day spa's prices were exorbitant- eyebrow tinting $44 US plus tip , manicure $88 US plus tip etc- staff were stationed at the door trying to entice passengers in- if prices were reasonable people would have been lined up ! The demographic was 80+ with the activities and entertainment to match. The entertainment team lacked presence. There was an annual staff tug of war organised, which surprisingly drew a crowd, otherwise, unless there was a two for one trunk sale on, it was difficult to find other passengers ! I enjoyed the promenade deck, which enabled a full lap of the ship - 3 laps = .9 miles. The only down side was that there is a smoking area on the port side, so coped a lung full of smoke on each lap when exercising. There a two pools, the front one more sheltered, getting a deck lounge was nil issue. We only had 2 ports on the way home. As usual the excursions were pricey. On Re union island I opted for a visit to the turtle sanctuary, which was unguided and information written in French..... Mauritius we did a catamaran trip to snorkel , this was magical. Read Less
Sail Date November 2019
Paid half price and got half of nearly everything. We actually left on the 23/3/19 for 11 day cruise from Poole. We were attracted to the cruise because it left from Poole, was visiting the Shetland Isles and in particular The Scilly ... Read More
Paid half price and got half of nearly everything. We actually left on the 23/3/19 for 11 day cruise from Poole. We were attracted to the cruise because it left from Poole, was visiting the Shetland Isles and in particular The Scilly Isles. At the start we only had half a day in both Dunkirk and Invergordon. At the end, the Scilly Isles was cancelled altogether because of rough weather forecast and difficulty of boarding tenders to go ashore. Indeed arrangements for getting passengers ashore were generally very unsatisfactory particularly bearing in mind that at least the half passengers seemed to have mobility issues. In many cases, apart from tenders it involved walking down a steep set of rickety steps. Not the best we have experienced. As Tresco was the only coach trip we had booked we and many others were bitterly disappointed. There were frequent shuttle buses at most ports of call though which were very good once ashore. The food was terrible. Breakfast was the best. Portions were minute. One roast potato, slice of carrot and piece of broccoli in the dining room. Matchbox sized portions of cheesecake. I actually lost 3lbs!!! The bar & wine waiter were obviously under instructions to ignore whatever the customer asked for and only to give large measures. We were going to tip our room steward extra but a couple of days before the end I asked for another toilet roll and was told it was rationed!!!! So no tip! All in all I am sorry to say I cannot recommend this cruise and based on what we had CMV either. Read Less
Sail Date March 2019
We are pensioner couple on our FIRST cruise ever. We were so excited before trip but the reality soon set in when we were told the ship would be 2days late docking in CTown and hence cruise cut short by 2 days ... Read More
We are pensioner couple on our FIRST cruise ever. We were so excited before trip but the reality soon set in when we were told the ship would be 2days late docking in CTown and hence cruise cut short by 2 days . Embarkation was very busy but ok and delayed due to passengers still getting off. Our cabins were very nice and clean . However we were angry when we were only told on the last day that the ship would arrive 7 hours late and we still had to disembark. We could not get any internet signal and spent hours in the cyber room without sucess to try and get new flights scheduled . The final day was spent standing and waiting in queues at reception for use of the only phone . They told us expenses in the delay in Durban would be covered . We never saw a show due to the fiasco of waiting . The evening meals were of a poor quality and quantity . The reception was understaffed and very stressed We disembarked in Durban and had to find our own way to get a hotel and later we learned that all flights to Cape town were booked up for 2 days . So we were stuck in Durban hotel. OVERALL IT WAS A GREAT DISSAPOINTMENT for us oldies especially when our claims for expenses in Durban were later declined. Such a waste !!! Read Less
Sail Date January 2019
Choose this as a first time cruise to explore other cruises. Thought that four days from Cape Town via Port Elizabeth too Durban would be a great test of the waters so to speak. Ended up frustrated at late departure due to high winds ... Read More
Choose this as a first time cruise to explore other cruises. Thought that four days from Cape Town via Port Elizabeth too Durban would be a great test of the waters so to speak. Ended up frustrated at late departure due to high winds preventing scheduled departure. More annoying was the lack of communication from MSC regarding anticipated departure as well as impact delay would make on arrival as we had already booked a return flight to Cape Town. Instead we had to rely on mixed messages from on board passengers on social media. Even the travel agent did not/could not supply updated information. When we eventually did board two days late there was again insufficient information regarding arrival date and time. MSC eventually let us know on the day that we would disembark at lunch time. This lack of communication resulted in our having delayed our flight unnecessarily as well as extra cost including an overnight stay in a hotel. The boat itself was great and the good as good as expected however this was ruined by very poor service from a waiter at breakfast. When we did get some reimbursement from MSC for the loss of two of the four days trip it worked out at about 20% of what the trip cost and nowhere near 50%! All in all very disappointing and definitely not worth recommending to anyone ever. Read Less
Sail Date January 2019
My friend and I decide to go on a cruise for my 60th birthday, she never been on a cruise thus a new experience for her. On our arrival our cabin was clean and ready for us to occupy. Everything was clean and nothing to really complaint ... Read More
My friend and I decide to go on a cruise for my 60th birthday, she never been on a cruise thus a new experience for her. On our arrival our cabin was clean and ready for us to occupy. Everything was clean and nothing to really complaint about everything was to our satisfaction. The food was good and even thou we stayed two days on board longer because of the weather that did not allow us to dock at Cape Town port the crew make great food with what was available. Most of the crew was very friendly and what stand out are the people servicing us during dinner and after dinner coffee. Phila Khamrang was very friendly and her service excellent, with her our food servicer Putu Darsana was very kind and helpful; both were very friendly and kind. Most of the personal in the dinner room was professional and friendly. The lady that served us our after dinner coffee was the best Tanuj Deeno and is excellent in what she is doing. We made some awesome friends and had a fantastic time. The music was a blast and we went to the disco and it was really like the old age home coming out and we all had so much fun with the most awesome music. We loved all the shows not one stands out as they were all of a very good quality and very entertaining. During our extra stay everyone was very helpful explaining the situation not being able to go into the port and was very professional in helping us all with travel arrangements etc. I love eating in the dining room we were seated at table 516 and had an awesome time. The food was tasty and the portions sensible size. The 24 hour dining facility was not really to our liking the coffee taste horrible but if one thinks how many people go through constantly the fast foods was hot and available. I found the duty free shops to be extremely expensive but I travel a lot and it seems duty free is more expensive these days maybe because people think it should be cheaper. The day tour to Swakopmund was very over priced for that price they could have supply the passengers a light meal, we only had a hour in Swakopmund and was nearly late - we went out late. For cost they could make it a day tour. Overall Wonderful Cruise!! Read Less
Sail Date January 2019
Embarkation was a disastrous experience. There must a way to divide the passengers into groups with different time slots. It will definitely prevent queuing for more than two and a half hours. Some of the elderly people did find difficult ... Read More
Embarkation was a disastrous experience. There must a way to divide the passengers into groups with different time slots. It will definitely prevent queuing for more than two and a half hours. Some of the elderly people did find difficult to stand that long. Disembarkation was much easier. The worst experience, however, was that we were left in the dark regarding docking. The captain should have kept the passengers informed with regard to problems that made it impossible to enter the port in Cape Town. The people on land were sometimes better informed than us. The ship itself was clean and the majority of the staff friendly and very helpful. Our cabin was clean and the up-keeping was outstanding. The service provided by Mr Putu was outstanding. He was also very helpful in regards to stuff that was not part of his job. The food, entertainment and other activities was excellent. I would have liked it more if I would have been able to sit where-ever I want during dinner. It should be handled in the same way as during breakfast and lunch. I would do it again. Read Less
Sail Date January 2019
Ship's crew, staff, and officers were very friendly and competent. They took very good care of us and made us feel appreciated. Production team (4 singers/dancers, 2 fantastic dancers) were excellent. Overall food quality and ... Read More
Ship's crew, staff, and officers were very friendly and competent. They took very good care of us and made us feel appreciated. Production team (4 singers/dancers, 2 fantastic dancers) were excellent. Overall food quality and service was very good. Ken Beattie was one of the best guest lecturers we have ever had. We did the Oceania precruise out of Johannesburg which included Victoria Falls, and Chobe Marina Reserve (2 game drives and one river experience). Had a great time. We are very glad that we got to visit/experience these ports. Most were not the usual tourist ports which meant they didn't have as much infrastructure, but that was one of the reasons we booked this cruise. We have been to most of the typical tourist ports. It was great getting to interface with some of the locals and learn about totally different life styles. One of our best/favorite cruises (and we have cruised a lot (>800 days), due to the unusual/different nature of the ports, and the onboard experience. We have cruised most of the usual cruise lines, but this was our first on Oceania. We were very pleased and would be very pleased to cruise with them again. One item that was less than ideal was the showroom. Their are 8 sister ships of which this is one, and they were all built with a single deck/level showroom, which means most seats have a lousy/restricted view of the stage (especially frustrating for watching dancers). Lecturers, singers, etc. are not a problem since you can see the top half of the performer. Some evenings the entertainment was a movie. In my opinion they should have live entertainment every night. However, we still had a fabulous time. Read Less
Sail Date January 2019
Itinerary was our priority and I fully understand missing Mombasa but from then on it went downhill. Due to currents etc.???, we battled to make ports on time, resulting in less and less time in port. There was no plan B with Nautica, ... Read More
Itinerary was our priority and I fully understand missing Mombasa but from then on it went downhill. Due to currents etc.???, we battled to make ports on time, resulting in less and less time in port. There was no plan B with Nautica, the currents are always there and the weather was not that bad. The itinerary was cut so fine. There was no give in the itinerary, at all, for conditions that are always going to be there. It felt like the cruise was cut short by one day in the initial planning. Oceania this trip, needs to have full days in port for the benefit of the guests. It felt at times that there was a rush and that we were shortchanged The ships entertainment troupe were fantastic, but the guest artists were tired and repetitive, with an occasional singer thrown in. They were not quality. Dining - The Grand Dining Room was a grand disappointment, cold food cold plates and tasteless food, many returned meals with no improvement. It felt like a cafeteria not Grand in anyway, except for the waitering staff, who make up for the quality of food. Tocannas and Polo shamed the GDR with their hot and flavoursome food Service - across the dining spectrum, the wait staff, were either brilliant and attentive or not. On observation, at many a meal, the supervisors stood aloof and were not attentive to what was not happening, leaving it to the good wait staff to try and rectify the poor service. Training was not as good as seen previous, an example, for 20 days we asked for spoons to be in “Waves” for breakfast and eventually it happened for the final 8-10 days. It seems if a guest suggests something you get treated as though you do not know what you are talking about, or know better than supervisor you spoke to. Finally, I would also like to make comment on the complaint process. It seems that complaints are always referred back to head office. A fellow traveler had an issue and wanted to see someone high In management, firstly to talk, before putting it in writing but was told that reception had to decide whether to forward the complaint. This is not a process, but a poor vetting system, where you get the feeling that we will wear you down, and then hope you will give up Read Less
Sail Date January 2019
We chose this cruise because of the unique African itinerary. We have done about 20 other cruises. We are used to sailing with "older" cruisers but this was the first time we felt like we were in a retirement home. This was due ... Read More
We chose this cruise because of the unique African itinerary. We have done about 20 other cruises. We are used to sailing with "older" cruisers but this was the first time we felt like we were in a retirement home. This was due to the boring "party" band. Almost everyone on board was in bed by 9pm. Maybe 10pm if you count the uninspiring guest performers shows. Luke's show was an exception, very well done. Niko is a great piano entertainer. The crew were excellent. Food in the Terrace Cafe (buffet) was amazing. This and Waves Grill were the only places we ate. The activities staff did a great job with mini golf, shuffle board, ping pong, trivia and other fun games. The itinerary was nice although we couldn't stop at Kenya for safety concerns. The South African stops are mainly safari starting points and don't offer much else to see. Madagascar, Seychelles, Maldives, Sri Lanka, Thailand and Malayasia all proved to be excellent ports of call. We can't wait to go back to Seychelles for an extended trip. Singapore is always a great place to start or end a cruise a deserves a few days stay minimum to experience everything they have to offer. Overall we felt this cruise did not offer the value per dollar that other cruise lines offer. We don't see where our extra money was spent. Plus now that the itinerary is changing there are better and more economical options. Read Less
Sail Date January 2019
My friend and I were looking for a cruise and found this one on the internet. It was a wonderful experience for me. The embarkation process [ from 11:30] until we were in our cabin was to long for me. The disembarkation went very smooth. ... Read More
My friend and I were looking for a cruise and found this one on the internet. It was a wonderful experience for me. The embarkation process [ from 11:30] until we were in our cabin was to long for me. The disembarkation went very smooth. The cabin was excellent and always nice and clean. The beds are fantastic. I enjoyed the balcony very much. The food were outstanding and there were something for anyone to eat. Even the two extra days we were on the ship - the food were still enough. The crew and waiters were always friendly and helpful. I did not take part in the outdoor activities because that is not my kind of thing. But I enjoyed the shows and the documentary films very much. I really enjoyed the lounges where I could relaxed with a book. The hospital crew were great and help my friendly and very quick. I certainly will make use of your cruises again in the future Read Less
Sail Date January 2019
My Wife and I Love Listening to Heart 104.5 Radio. We heard about their Jazz Cruise and enquired if there were any vacancies which there were so we Booked for their LoveJazz Cruise. We Booked a Disabled Cabin but to our diss appointment ... Read More
My Wife and I Love Listening to Heart 104.5 Radio. We heard about their Jazz Cruise and enquired if there were any vacancies which there were so we Booked for their LoveJazz Cruise. We Booked a Disabled Cabin but to our diss appointment we got a normal Balcony Cabin which we were unable to get Our wheelchair through the door. After going to the Guest Services to complain we were given a seat for the shower as my Wife is unable to stand in the shower it was tiny but a shower seat was able to fit in. Apart from this small hiccup we had a wonderful time on board. The corridors were a little narrow to navigate the wheelchair as the laundry trolleys were also parked in them and it was a tight squeeze to pass them with the chair. The Public Areas were very Grand and wide so we were able to navigate them easily. There were plenty of elevators so we were able to get around to all the Decks. The Shows were great but no ramps to reach the seats upfront so we had to sit in the back as the wife could not navigate the steps. But we still had a good view of the action on stage. We enjoyed a good laugh with our Local Comedians who were on board. The Jazz Bands were good but played rather late in the evening for us Seniors I am 70 & my wife is 68 but we managed to stay up until 1-30am to listen to them. The Casino was beautiful to see although we are not Gamblers we went to have a look see at it. We.got to see most of the Ship the Shopping Area's and bought to MSC Jackets, as we forgot to pack Jackets and it got quite Chilly in the Evening's on Deck. It was my Wife's first time on a cruise and she thought enjoyed the experience that we have Booked again for next year on the MSC Orchestra,and we have a Disabled Cabin with all the bells and whistles yaay Read Less
Sail Date January 2019
Having travelled on MSC before I wanted to do the Jazz cruise. It was an experience I wish to share with my friends. The activities, shows, entertainment were superb. The staff were were very professional at all stages. Cabins were ... Read More
Having travelled on MSC before I wanted to do the Jazz cruise. It was an experience I wish to share with my friends. The activities, shows, entertainment were superb. The staff were were very professional at all stages. Cabins were exceptionally clean. dining was divine. dressing up for each dinner was my highlight. The activities on board were well executed. Did I have fun! the service overall was of a very high standard. Staff was very helpful and just wanted to do their best. I loved the professionalism among staff on board. They go out of their way to make us feel special. Our room 10202 was always in an immaculate condition. Thanks to your staff members who operated that section.The excursions were well-planned and to the point. I was able to travel to Swakopmund for those hours and I really enjoyed it.I did not travel with my kids. But the parents of the children on board were taken care of. I hope to encourage more of my friends to go on this trip next year cause it is worth every cent. Read Less
Sail Date January 2019
We selected this trip as it was arranged by Bokradio and this is where it was advertised regularly as well as we are listeners of this radio station every day. The number of Afrikaans singers whom committed to the trip also contributed to ... Read More
We selected this trip as it was arranged by Bokradio and this is where it was advertised regularly as well as we are listeners of this radio station every day. The number of Afrikaans singers whom committed to the trip also contributed to our decision to go on the trip. The arrangements were excellent and as myself is a double amputee we were accommodated through early on board as well as preference treatment when disembarking at the Cape Town harbour on return. As a disabled person we were accommodated in a quite large suite and I could easily move around with the wheelchair in the room as well as the shower was also comfortable.The food, service and music was excellent every day. Thank you for also having a special place on the pool deck for disabled people it was needed and really appreciated. Just one comment I would like to make on the pool deck is that people should not be allowed to put towels and stuff on all chairs for their friends it should be first come first serve.I have seen this created some unhappiness with some people. Yes I would again go on the bokboottrip Read Less
Sail Date January 2019
We made a atlantic crossing 2016 with Cunard QM2 from Hamburg to New York. It was New York fashion week theme 9 day cruise. The Programm and Food was excellent. Our cabin and restaurant was Princess Grill Category. We were very happy with ... Read More
We made a atlantic crossing 2016 with Cunard QM2 from Hamburg to New York. It was New York fashion week theme 9 day cruise. The Programm and Food was excellent. Our cabin and restaurant was Princess Grill Category. We were very happy with this cruise. Unfortunately this last Cunard cruise was not up to our expectations. We had again a Princess Grill Suite. Eating and dining was not very good, princess Grill menu started repeat itself after 10 days and the quality wasn't always there. Dining experence was dissapointing. Kings Court buffet was only cantine quality! Passangers were mostly very old and the programm also up to them. This was also very dissapointing. A part of the cruise route was very strange: Adelaide to Melbourne and then back to Kangaroo Island and once again back to Melbourne! Cunard want only fill the ship with maximum amount passagers! Cunard is very creedy with the pricing. Internet is lousy, slow and expencive. All the drinks and wines are too expensive and Cunards adds still 15% service fee. Summary Cunard QM2 cruise in Princess Grill category was not enough value for money and not up to our expectations. Read Less
Sail Date January 2018
We chose the 4 night cruise because there are no longer 8 day cruises out of holiday season. We always go around March. We enjoyed every moment, If I have to be critical - there could be a couple more waiters on the top deck and in the ... Read More
We chose the 4 night cruise because there are no longer 8 day cruises out of holiday season. We always go around March. We enjoyed every moment, If I have to be critical - there could be a couple more waiters on the top deck and in the lounges. The restaurants are great and the staff friendly and helpful. The Shows in the evening are very professional and the music in the lounges at night is good. Embarkation has improved a lot and disembarkation at the various destinations is excellent. MSC has done an amazing job with the facilities at Pomene. We loved it there. Portuguese Island remains a favourite, We have booked on the Musica next year for our 10th cruise with MSC. We have been so lucky because out of all the cruises we've been on, we were only unable to get off ONCE. I can recommend a holiday at sea without hesitation! Read Less
Sail Date January 2018
We have been on previous cruises with MSC -- all from Durban to Mozambique. We wanted to experience the Cape Town to Walvis Bay cruise and thus chose this one -- embarking in Durban and doing a back to back cruise via Cape Town and up the ... Read More
We have been on previous cruises with MSC -- all from Durban to Mozambique. We wanted to experience the Cape Town to Walvis Bay cruise and thus chose this one -- embarking in Durban and doing a back to back cruise via Cape Town and up the West Coast. The embarkation (in Durban) remains a little hectic with at least a 2 hour long boarding process -- depending on your time of arrival at the terminal. For a little extra cost we chose a Suite -- and were not disappointed. It was clean and comfortable. The dining in the buffet areas was good -- with lots of different dishes to choose from. Again, depending at what time one ate, there were long queues and empty tables were not always available. The dining in the restaurants was also good -- service was good but perhaps some more vegetables with the mains would go down nicely. The ship was always neat and tidy. Well done to the cleaning staff. Ample on board entertainment to choose from but the seating in the main theatre remains a big problem. Depending on your seat, you could not always see the show. Generally the on board staff were friendly and helpful. A big disappointment -- apart from the high prices charged for the photos on board (when converted = R180 each) was the excursion we went on in Walvis Bay which cost about R1,000 per person (again, when converted) -- to go on a short bus drive and climb a high sand dune! Read Less
Sail Date January 2018
Never been on a cruise before,although I was conceived on a cruise on my parents honeymoon,,,,Durban to Cape Town Pendenis Castle,so now that I've retired after 43 years service with Transnet port Authority and listening to all the ... Read More
Never been on a cruise before,although I was conceived on a cruise on my parents honeymoon,,,,Durban to Cape Town Pendenis Castle,so now that I've retired after 43 years service with Transnet port Authority and listening to all the other retirees of their wonderful cruises I told my wife that before she starts teaching this year we are going on a short cruise Cape Town to Walvis Bay On the day of departure our MSC agent advised us to be early, at least two hours before the stipulated time shown on our boarding passes. This was due to a new "finger print" trial run by the Immigration Department.This thank goodness did not materialize and after standing in the Que for approximately 90 minutes we were through Immigration and embarking the MSC SINFONIA.........the start of our cruise had arrived. The friendly Sinfonia staff showed and explained us first timers, about getting our cruise cards, drinks, coffee vouchers and directions to our neat and clean cabin were we rested our weary legs.After a short rest we read the information brochure instructing us about the compulsory safety drill with life jackets to be done before departure at different Muster stations as indicated on each individuals cruise card which was screened by a crew member (Those passengers who decided to abscond the drill were notified the following morning and were instructed to report to the business center for the drill).Thereafter we were free to do whatever. After a quick survey of the decks and finding where all the restuarants were, we booked an excursion to Swakopmund for a tour of the city and some beer tasting at the Swakopmund Brewing Company then we retired to our cabin to get ready for supper./dining. The only clitch we had on arrival at the IL Galeone Restuarant, our cruise card showed no table number but the friendly manager soon allocated us a table where we introduced ourselves to the other diners at our table,On all four nights, each had a different theme, i think the Italian Night was by far the best, The food, the service by the quirky and knowledgable waiters was surperb on all four nights After dinner entertainment was also going to be an issue, so many bars and lounges with good music, it all depended on ones specific mood.......soothing blues music sipping coffee or sing along with Niel Diamond songs in Shelaghs House loung. Disembarkation at Walvis Bay went smoothly, again due to excellent organization by the Sinfonia Excursion Crew and our neat and clean tour bus and tour guide Nicole was waiting to welcome us on board. The round of applaus Nicole received at the end of the excursion speaks forf itself. I always wondered how 2,500 passengers were going to disembark once we reached Cape town, but seeing is believing.From a well organised prep meeting for all passengers in the Teatro San Carlo Theatre a clour coding tag system was used for all passengers baggage which had to be put outside their cabin before mid night, last night of cruise.Disembarkation would also be done in sequence of colours. For me it was enthrawling to obseve from the deck how the Sinfonia came along side the quay unassisted by any tug,this was done just by using her Port/starboard bow thrusters. Although the passengers were told the approximate times of departure according to their coloured tags we were always kept upto date and even coffee and drinks were available during our wait. In conclusion, any negatives? Yes the first being ; Indication of public toilets were absent on all deck main boards ( situated near lifts) Secondly and this embarrasses me a lot, the behaviour of some of the passengers not queing but pushing in before opening outside the Teatro San Carlo. Seat booking is a must. What more can me and my wife say but a very,very big thank you to all involved in the cruise, a cruise to remember forever Happy Cruising Neville and Margaret Askew Read Less
Sail Date January 2018
Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa. 3 Ports were cancelled Service was sub par Food was sub par Maintenance was sub par Attitude of staff was sorry can,t help you We have spent over 55 ... Read More
Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa. 3 Ports were cancelled Service was sub par Food was sub par Maintenance was sub par Attitude of staff was sorry can,t help you We have spent over 55 days travelling on Insignia and Nautica and have never had Now we find that the information given to us on departure that the credit balance due to the cancellations would be applied to our credit cards was not correct after three attempts a cheque has not been issued. I would warn anyone thinking of using this firm or their parent company Norwegian to exercise great caution. Last year we took a 35 day cruise on the same ship from Hong Kong to Athens and had the finest cruise of our lives, what can possible change so drastically in an organization of this size that would lead to this kind of decline. As you can probably tell I Read Less
Sail Date December 2017
You can't argue with the price for this 21-night cruise from Cape Town to Venice, with return flights included in the price. It was a good value for money cruise. Would I go on the MSC cruises again? Most probably not because :- 1. ... Read More
You can't argue with the price for this 21-night cruise from Cape Town to Venice, with return flights included in the price. It was a good value for money cruise. Would I go on the MSC cruises again? Most probably not because :- 1. The problem with the food. Simply put, the food was awful, boring and repetitive in both lunch and dinner. The worst food in my 50+cruises so far. Part of cruising is about enjoying and appreciating a diversity of food cultures. I didn't come across any passengers who appreciated or enjoyed the food. One passenger commented that "he eats for survival". This neatly summed up what we thought of the food on the MSC Sinfonica. The good thing was that I lost weight after this cruise. 2. It doesn't cost anything to smile or to say "good morning, hello, or good evening". Simple things like this could make a difference to how passengers feel about the services. Unfortunately, these simple things were not there on the ship. It just gave an impression that the staff were not interested in their jobs: serving and helping passengers to enjoy their cruise experiences. 3. We were charged 3 Euro for a bottle of water in the restaurant for dinner, and the reason for that (or for the change from providing free tap water) was beyond comprehension. This was the first time in my over 50+ cruises that drinking water needed to be paid. Out of principle, we (7 of us) brought our own water from the buffer restaurant upstairs to the restaurant for dinner. Some passengers also did the same. 3. On the plus side, the entertainment was good in comparison, especially the broadway shows. I always enjoy cruising, as it gives me a comfortable feeling of being "at home". Being able to sample a variety of food is one of the attractions with cruising. Sadly, it wasn't the case with this MSC cruise. Read Less
Sail Date May 2017
We are retired and live in a small town (Montagu) some 180 km from Cape Town and chose the cruise for its length of 21 days as well as for the countries visited culminating in Venice. The embarkation/disembarkation processes were well ... Read More
We are retired and live in a small town (Montagu) some 180 km from Cape Town and chose the cruise for its length of 21 days as well as for the countries visited culminating in Venice. The embarkation/disembarkation processes were well organized and stress-free. the dining facilities and food were tops as were the entertainment programmes. The staff in all sections of the ship were great and gave great service, especially our watrons/stewards on table 587 in the Il Galleone Restaurant.Of the ports visited we decided not to go ashore in Dakar as our travel agent advised us that no inoculations were required for any of the countries visited. We therefore had no protection against Yellow fever and were not prepared to take the chance of going ashore there.We loved all the other excursions with the harbours of Malta and Dubrovnic being spectacular and with the awe-inspiring entrance to Venice being the cream on the cake! I would recommend this cruise to anyone who loves cruising. Read Less
Sail Date May 2017
The return trip from Cape Town is a long cruise, but allows you to settle into cruise life and really relax, as opposed to the short cruises, where its go, go, go. One gets to know the crew a little better and also to meet and mix with ... Read More
The return trip from Cape Town is a long cruise, but allows you to settle into cruise life and really relax, as opposed to the short cruises, where its go, go, go. One gets to know the crew a little better and also to meet and mix with the other passengers, which greatly contributes to the experience. MSC shipboard life is extremely well organised, the ship is well maintained and expertly run. Add the excellent catering, professional shows and interesting excursions, which all add up to a very relaxing holiday. The excursion details were not clearly indicated by the travel agent before the cruise, as some options were termed "sold out" and yet were available on-board. The on-board excursion team were absolutely excellent, however our bookings were already made before the cruise. The Visa requirements were also not clearly indicated with some confusion regarding Dakar, when the Ship's card was acceptable and yet we were required to obtain visas. We are committed MSC cruisers and are thinking of the next one. Read Less
Sail Date May 2017
Drinks were ship, ship is great and we'll maintained, staff were brilliant and very helpful. However the food was terrible and I was embarrassed for the staff who had to serve this rubbish. Currently on Rhapsody Of The Seas and there ... Read More
Drinks were ship, ship is great and we'll maintained, staff were brilliant and very helpful. However the food was terrible and I was embarrassed for the staff who had to serve this rubbish. Currently on Rhapsody Of The Seas and there buffet is like fine dining compared to MSC. You need to live your game in this reason. Stephen Foster would have to be the best Cruise Director we have encountered in 30 Years of cruising. He is so wasted in that position and should be on the stage full time. Shore excursions were interesting and informative considering the history we encountered. Probably would cruise again but food would have to show a massive improvement to reach the level of other cruise lines we have travelled on over the years. Sinfonia is a nice ship and it's owners need to sharpen up their game to be competative in this industry. Read Less
Sail Date May 2017
We chose this cruise purely for the itinerary, which is different from most of the cruises in this area. Firstly, before booking, we had consulted the reviews, and knew roughly what to expect. I get fed up with listening to some of ... Read More
We chose this cruise purely for the itinerary, which is different from most of the cruises in this area. Firstly, before booking, we had consulted the reviews, and knew roughly what to expect. I get fed up with listening to some of the professional whingers who seem to revel in complaining about some detail or other. READ THE REVIEWS FIRST BEFORE BOOKING, then you won't be disappointed. Yes Oceania Cruises are more expensive than some of the other cruise lines, the question is whether the extra expense is value for money.. We were certainly very happy with what we got for what we paid. We were already aware that the cabins were more compact than some other ships, and yes,the bathrooms were a bit cramped. But the food was excellent, and NO ADDITIONAL CHARGE for the specialty restaurants . Also there is free soft drinks available all day long, and on sea days the deck attendant continuously came round with a trolley of soft drinks , in addition to the bar servers. The evening entertainment was very limited, but we were already aware of this. We saw a few shows and the individual artists were good. The ship's entertainers were enthusiastic , making up for lack of experience. They are young, probably starting off in the business, learning the ropes the hard way! I was impressed with the professionalism of the crew, cabin attendants and many of the waiting staff remembering your name after just a couple of days. All of the crew of whatever grade or department showed good training, by acknowledging you, rather than ignoring you. All serving staff showed the training and standards required by serving correctly, e.g. drinks always being served off a tray as opposed to being handed to you. The captain's midday announcement was always entertaining and informative, even though some people choose to be ignorant of others and talk through the announcements. Such is life! I would comment that the drinks, other than soft drinks were ferociously priced, but we opted for the drinks package which worked out to be a much better option. We did go on some excursions, which as usual are pricey, but the ones we went on in East Africa and Kuala Lumpur were worth doing. Many ports , again after research can be done on the "open top bus", or by clubbing together and hiring a taxi for a few hours. At least that way, you avoid the obligatory stop for shopping at some mall that is favourable to the cruise company. Overall we enjoyed the cruise, thought it worth the money, the little details making the difference. Yes the ship is a bit quiet at night, but that suited us. Read Less
Sail Date January 2017
This was a destination specific cruise. Lecturer Mike Boll was fabulous giving histories of the countries visited. All nationalities were onboard which was a great mix. Entertainment was average & the so called "pool deck ... Read More
This was a destination specific cruise. Lecturer Mike Boll was fabulous giving histories of the countries visited. All nationalities were onboard which was a great mix. Entertainment was average & the so called "pool deck party" was a real disappointment - lacked food, poor music selection & no ambience or time given in setup. NCL takeover of Oceania is evident...cost cutting....toiletries not replaced in concierge room & had to be requested, room not serviced appropriately upon embarkation & wine prices (+18% gratuity!) expensive, wait service thin. The Horizon room was empty usually by 9:30-10 pm! Shore excursions were overpriced as usual. Food was above average, particularly in the specialty restaurants. The whirlpool private area available to concierge & above staterooms lacked lounges & chairs for those wanting to visit, & were taken by the same people regularly, as were the lack, & hogging, of lounges on deck 5. Concierge rooms are not worth the extra money on the smaller Renaissance class ships. The cruise director was corporate in presentation & too formal, & lacked the necessary social interaction for all levels of clientele. The most appealing aspect of the cruise was that staff recognised returning passengers & were very friendly & obliging. Read Less
Sail Date January 2017
We chose this cruise to visit new locations e.g The Gambia, Cape Verdi, and Tenerife. Shortly before joining the ship but after having the Yellow Fever vaccination we were told that the Gambia visit had been cancelled. The ... Read More
We chose this cruise to visit new locations e.g The Gambia, Cape Verdi, and Tenerife. Shortly before joining the ship but after having the Yellow Fever vaccination we were told that the Gambia visit had been cancelled. The communication from P&O was terrible, I had notified them 6 months earlier that we wished to disembark early in Gran Canaria and had received an email confirming this. On boarding nobody was aware of our early disembarkation. The choice of food at the buffet was very poor unless you like Curry and faggots!!! The dining room was the worst we have experienced in 70 cruises, one night the tablecloth was badly stained, another night it was badly torn, and when asked for a steak the waiter replied " we don't have any". The speciality restaurant was not much better, when ordering lamb I was told that it is "fatty", in fact it was all fat. The reception staff were clearly not happy in their jobs and one was constantly aware of this. It took them two days to provide a new cabin key. Read Less
Sail Date April 2016

Find a Cruise

Easily compare prices from multiple sites with one click