74 Cape Town Luxury Cruise Reviews

This cruise was a treat for a special occasion. All of Cunard's advertising exudes 'Luxury and Glamour'. We did not know that we had paid all that money to join the last leg of around the world cruise for a 'don't ... Read More
This cruise was a treat for a special occasion. All of Cunard's advertising exudes 'Luxury and Glamour'. We did not know that we had paid all that money to join the last leg of around the world cruise for a 'don't care home'!! Our checkin and boarding was a disaster as we were checked into the room I had booked, but in some one else's name! We subsequently were hawked about a couple of floors to find the right cabin and then spent the afternoon dodging wheelchairs and aged people with walking sticks etc.. The only luxury in evidence were pictures and marquetry decorating the walls in public areas. Subsequently the bars were empty and no audiences for the brilliant musicians. It was like a ghost ship with no ambience. The so called 'glitzy gala balls' were no more than Hammersmith Palais on a bad day with 5 employed male and 1 female dancers to get people on the floor and guests turning up in casual clothes, one woman near me in my evening finery was wearing a fleece and track suit trousers! We ate a mere twice in the main dining room, first night the steak was like shoe leather, second night we had to suffer an unacceptable being. This was fixed dining and no other tables were available so we had to eat in the Lido everyday. This is definitely not what I expected. Cunard response was a 'snowflake' phoned me up to palm me off with a £200 pound voucher off a P&O cruise. What an insult. Read Less
Sail Date April 2018
This was first part of back to back. Capetown to Mumbai. Seemed like good ports. On second leg no outside entertainment. All we had was stable of singers on board. Did have local dancers at one port. A cheap way to stick it to passengers. ... Read More
This was first part of back to back. Capetown to Mumbai. Seemed like good ports. On second leg no outside entertainment. All we had was stable of singers on board. Did have local dancers at one port. A cheap way to stick it to passengers. Main and veranda dining rooms very limited selection. The main dining room had a hamburger every night that had texture of baby food. Salad selection just about same each night mesculan. Not much, not good. All dressings lacked flavor. For an Italian owned ship pasta was pasty and bread sticks on table were soggy half the time. The gelato they served was the worst ever had including all over Italy. Seemed to be water vs. cream. Fish burnt, soup tasteless, portions bigger on our flight home then in dining room. Waiters ability to help in choices non existent due to their lack of English skills. First cruise of 30 days that I lost weight on. Plenty of alcohol. In the cabins no mid sized towels. Only bath and hand. Overall color scheme dark and old. Low ceilings in public rooms. They are going into dry dock about a year late. Limited deck chairs with shade at pool. They increased pool dining area at expense of shade for chairs. No cushions on chairs. Had trouble getting a diet 7up or sprite. Not a US ship so guess not important to them. Balcony chairs have no cushions only straps. They were not comfortable. Entertainment with their singers at times recorded music, might as well have had a CD to listen to. Using their laundry service clothes returned all wet. This is not the way to spend your time or money. There are plenty of good cruise lines that you can travel on. Crystal, Regent, Seabourn and probably many others that provide a value for the money spent. I have had over 50 cruises since 1972 this rates as the worst. NEVER AGAIN Read Less
Sail Date January 2018
The ship was shabby- worn out dirty carpets, grubby and dirty upholstery in the public rooms. The staff were obviously demoralised and indifferent to the passengers. The worst feature was Silver Seas arrogance in taking us to horrible ... Read More
The ship was shabby- worn out dirty carpets, grubby and dirty upholstery in the public rooms. The staff were obviously demoralised and indifferent to the passengers. The worst feature was Silver Seas arrogance in taking us to horrible ports - 2 days in Richards Bay - a coal export port in South Africa. Fine if you enjoy coal dust with your meals on deck. Second class entertainers and a Cruise Director who seemed bored and was just going through his usual patter. Dirty sun loungers on the very small and crowded sun deck. Worn out, thin and torn deck towels Grossly overpriced tours arranged by the ship. Very poor meet and greet - mainly concerned with getting a swipe of your credit card ! No meaningful meet and greet after returning from shore visits. Food - good but not exceptional for a cruse line that pretends to be at the top of the cruising league. I am not alone in this view - it represents the view on many fellow passengers that I spoke to on the cruise that left Cape Town this January. Read Less
Sail Date January 2018
We are aboard the Nautica right now on the Cape Town to Cape Town trip. I wanted to let you all know a few things so you may not be as crushed as I am feeling right now. First, the pre-cruise tour has been the absolute highlight of this ... Read More
We are aboard the Nautica right now on the Cape Town to Cape Town trip. I wanted to let you all know a few things so you may not be as crushed as I am feeling right now. First, the pre-cruise tour has been the absolute highlight of this trip. Otherwise, I am feeling cheated by a line that we have loved in the past. Cheated out of the holidays as there isn't a single decoration on the ship (a first for a Christmas cruise for us....the ships are usually wonderful) which we had looked forward to in lieu of having anything up at home. Cheated out of money....promises were made about concierge class when we upgraded and the amenities they promised do not exist on this ship. We could have stayed with oceanview and been fine....can't use the balcony as they seas have been rough. The hot tubs are not hot. The food is beyond bland even in the specialty restaurants. Jacques Pepin should be embarrassed to have his name on this. Entertainment is the worst of any Oceania ship we have been on....we don't expect much but this has been terrible and exacerbated by several ports being cancelled. We missed Mossel Bay because the seas were too rough to tender in yet somehow despite having all that extra sailing time we were late to Richards Bay so our game drive was cut short and our guide took the fact that he waited all morning for us out on us by talking to everyone he passed on the road, stopping to watch dung beetles, stopping for a potty break nobody wanted or needed given that we has less time to tour and then said "You could have seen more if you had been on time". Seriously??? Like we had any say in the matter? Then we got to Maputo, where the last time they called there it took 5 hours to clear the ship through immigration (they want to fingerprint and photograph everyone on the ship), the customs people showed up late and then couldn't process people so we left. This appears to be an ongoing problem so I am not sure why Oceania keeps going to this port. Got to Durbin about 1.5 hours early (again, despite having extra sailing time) and went on our scheduled coastal and city tour which was driving in a bus down the highways and interstates with no views to have a 5 minute stop at a beach and a 5 minute stop at a vacant lot in a neighborhood overlooking the city to take pictures of the city through a barb wire fence and then drove through the slums of Durbin. If you scheduled this tour, I suggest you skip it and take a shuttle to the marine park/shopping area. You cannot walk out of the port...must have a bus or taxi though there were few of those around so we couldn't go out in the evening. The tour of Tala Game Reserve was wonderful! Do this! So, that brings us to now. Last night they announced that bad weather is expected so we will overnight in New London and miss Port Elizabeth....don't know why we couldn't stay at New London all day the second day so we could do another excursion or go shopping....anything off the ship but we will leave at 10 a.m.. So, we get one more day on land and three more excruciating days at sea. If you booked your excursions via O Life, you do not get any credit for ones you miss due to cancellations of ports so you cannot even use credits to drink or spa. Our much anticipated African adventure has become a feeling of being held hostage at sea. We started with Oceania on our honeymoon when then the line was new. 15 years later, this will be our last trip with them. I thought this would be a luxurious way to sample Africa but all we are seeing is the inside of a ship. Maybe we will get to see Namibia but I am not holding my breath. Read Less
Sail Date December 2017
Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa. 3 Ports were cancelled Service was sub par Food was sub par Maintenance was sub par Attitude of staff was sorry can,t help you We have spent over 55 ... Read More
Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa. 3 Ports were cancelled Service was sub par Food was sub par Maintenance was sub par Attitude of staff was sorry can,t help you We have spent over 55 days travelling on Insignia and Nautica and have never had Now we find that the information given to us on departure that the credit balance due to the cancellations would be applied to our credit cards was not correct after three attempts a cheque has not been issued. I would warn anyone thinking of using this firm or their parent company Norwegian to exercise great caution. Last year we took a 35 day cruise on the same ship from Hong Kong to Athens and had the finest cruise of our lives, what can possible change so drastically in an organization of this size that would lead to this kind of decline. As you can probably tell I Read Less
Sail Date December 2017
Very poor value for money. If its expensive it must be good - Yes? Oh no this a case of the emperor's new clothes, this ship has nothing to show. Where is the luxury? Rear half of the had a very strong smell of diesel fumes ... Read More
Very poor value for money. If its expensive it must be good - Yes? Oh no this a case of the emperor's new clothes, this ship has nothing to show. Where is the luxury? Rear half of the had a very strong smell of diesel fumes throughout the cruise - we kept away from this as much as we could to avoid these potentially carcinogenic gases. Cabin was very cold and changing thermostat setting did not seem to make it any warmer - we complained about this to our Butler who said he would report it but the cabin remained unbearably cold all through the holiday. (several people on board were complaining about this and a few people (including ourselves) were looking to buy something warm to from ship’s shop, to no avail. In order to keep warm in the cabin we had to wrap ourselves in the extra blankets provided from the wardrobe. We even had to use these on our beds at night in order to stay warm during sleep. Sheets were same “sub standard” as the towels, thin, greyish white and poor quality. The “quilt” was a cotton bag with a dirty brown blanket tucked inside and hardly wide enough for the narrow bed.. The Bathroom was dark and dowdy and a dark brown colour marble effect. Dull lighting and over sink light eventually comes on after a minute or so of flickering Toilet flush stopped working and couple of times and had to reported. Towels worn thin, hard and and off white colour - basically worn out. When running water for the first time both bath and sink would fill with a very dark brown liquid. After running the water for a while it became a light brown colour which we risked using. This happened most days. Shower a “dribble” of water and certainly not powerful enough to clean one’s body well. The in-room bar contained: Two bottles of beer. Two bottles of water Two small cans of tonic water - what on earth we would do with this I don’t know. One can of Coke light One can of normal Coke A lot of empty space There were limited dining venues, one being the pool bar which at night "converted" to a different venue but had the same as the daytime menu, burgers, hot dogs, tuna salad etc.. A kettle and tea bags in the room would be nice. Yes, you could order a tea of coffee from room service - sorry butler, which we did but sometimes you get two bags (for the two of us) but hardly enough water to fill the cups. This experience first thing in a morning leaves you with a dilemma for your second cup. Do we order from the butler again or get dressed and seek a cup somewhere else on the ship? On one occasion our butler thought he was doing us a good turn and brought three tea bags but sadly only enough water for two cups. Tours were also second rate and one even downright dangerous. Maputo is a prime example: a complete rip off - $99 each. About 10 of us were put into a scruffy old mini bus and driven around the town for an hour or so to look at a few buildings and walk around a market. Our guide keep telling us about his terrifying mugging at knifepoint that morning on his way to work. Not very encouraging! Clearly Silversea had paid no attention to our “safety and comfort” during this particular tour. To add insult, at the last minute Silversea charged us all an extra $25 each for a visa. Everybody complained about this last minute charge. Whilst a visa fee might be payable why didn’t silversea build this into the tour price! We didn't find any entertainment and one of the bars close every night at 8.30 despite candles being lit at tables at 8 pm. Strange! Read Less
Sail Date January 2017
We were going to celebrate our 50th wedding anniversary and my wife's birthday. Also a bucket list item to africa. We were told and read that regent was the "gold standard" for cruise lines. The cost was over the top but ... Read More
We were going to celebrate our 50th wedding anniversary and my wife's birthday. Also a bucket list item to africa. We were told and read that regent was the "gold standard" for cruise lines. The cost was over the top but decided to go based on above recommendations. First,confusion by shore staff on both transfers from embarkation hotel to ship and back to hotel at conclusion of sailing. Second, weather prevented sailing for 1 1/2 days. No back up plan by regent staff. Third, dining was slow and food often came to table barely warm. There was nothing very special with the food served at any time. Fourth, a total of three ports were not visited due to having to remaining in port due to weather. Again regent had no backup plan to compensate for lost ports. Fifth, little things like dirty windows going uncleaned throughout sailing, no air conditioning in a tour bus, and i could go on. Our expectations of a quality cruise were not met. Sixth, this was our first and now certainly the last time we sail with regent seven seas. Read Less
Sail Date November 2016
We booked this cruise as part of a package including a pre-cruise stay in Cape Town , which we very much enjoyed, followed by a 4 night safari at Shamwari, which was amazing, and would recommend to anyone visiting this area. We have ... Read More
We booked this cruise as part of a package including a pre-cruise stay in Cape Town , which we very much enjoyed, followed by a 4 night safari at Shamwari, which was amazing, and would recommend to anyone visiting this area. We have cruised extensively, (25 +) mainly with 5 star lines such as Celebrity, Holland Amaerica and Royal Carribbean, and have also "treated" ourselves a few times by travelling with Crystal and to a lesser extent Azamara. Stupidly, I booked this holiday without reading the reviews on this website, and once I did, convinced myself that the negative reviews were written by "picky people", who would never be satisfied whatever service they received. Sadly, we found the negative reviews to be an accurate reflection of our experience. The ship is very tired, with refit overdue. We could have forgiven this if the rest of the experience was up to our expectations, however we found it lacking in almost every area. Service was OK, but nothing special. The ship was only at 2/3 capacity, which would indicate that as crew numbers actually exceeded passengers, we would experience exceptional service, sadly it was nothing better (if in fact not perhaps not as good) as that on a larger ship. Entertainment was limited to the same 6 singers more or less EVERY night, which after day 2 became very tedious. There was one exception, when the Cruise Director (in the cruise business for over 40 years) did his own show. Food, whilst a variety of dining venues is offered, we found the quality to be pretty mediocre, again falling short of all the other cruise lines we have travelled with. The theme throughout the ship is Italian (proably my favoutprite), but we struggled to find something to tempt us most nights, and when the food arrived it was bland, with sauces very "floury". On most cruise lines, you can order a steak each night as an alternative. On Silver Sea, it is a Burger! Whilst my husband tried one, and found it pleasant, and better than the regular menu, we didn't consider this to be 6 star cuisine. We placed a complaint with Silver Sea on our return. The response we received was that we should have tried one of their newer ships! Needless to say we will not be bothering. For a true 6 star experience, we would highly recommend Crystal, where the ship, service and food are exceptional. Read Less
Sail Date February 2016
The reason for choosing the Regent Safaris and Jewels cruise was its post-cruise trip to Cambodia. There are many other cruise lines that offer a similar trip to Africa and Asia, but the deciding factor was the post-cruise trip to ... Read More
The reason for choosing the Regent Safaris and Jewels cruise was its post-cruise trip to Cambodia. There are many other cruise lines that offer a similar trip to Africa and Asia, but the deciding factor was the post-cruise trip to Cambodia. We followed all the “travel checklist” instructions in Regent's “Cruise Vacation Document” and “Angkor Wat Document” sent to us by Regent before the cruise, specifically the “passports” section. Regent's instructions for required documentation said..."Guest must carry a valid passport with at least 6 months validity and have spare pages for the Cambodian Visa." We made sure that we would have enough pages in our passports for visa stamps for Indonesia, Mozambique, Tanzania, Kenya, and Cambodia, as directed by Regent. What Regent should have said was each country visited will stamp your passport and insert a Visa where appropriate. We have been on many other multi-port cruises where the passport was not stamped in every port, just the appropriate Visa attached. This is a BIG difference. If I'd known this was going to be handled differently from previous cruises, I would have gotten a new passport, even though my current one doesn't expire until November 2016, just to make sure that there were enough pages. Unfortunately, when we arrived at the Singapore airport to board our plane to Cambodia, I was denied a boarding pass because there were no more “acceptable” pages in my passport for the Cambodian visa. Since my passport was held by Regent for the entire trip and was not released to me until the evening before we arrived in Singapore, I had no idea that I could not receive a Cambodian visa. There were still two empty pages left in my passport but these were deemed unacceptable for the Cambodian visa. If I had known before we got to the airport, I could have easily rectified the problem by going to the American Embassy. They would have given me acceptable visa pages for my passport. We certainly had plenty of time since, unbelievably, it took an hour and a half just to board our sightseeing bus at the dock. Then, there was another couple of hours of sightseeing in Singapore before getting to the airport. I hold Regent totally responsible for our not going to Cambodia. There were possibly just a hundred passengers going to Cambodia. How much time would it have taken for the Regent staff to go through these passports to ensure that there was an acceptable page for the Cambodian visa? Not much and it would have averted a very big problem for us. From the moment we boarded the ship to the minute we left, Regent personnel, especially the Destination Services staff, were misinformed, miscommunicated, and lacked customer care reflective of a “luxury/upper premium” cruise line. We followed all their instructions and, mostly, they were incomplete or just wrong. Even the Angkor Wat trip details they issued two days before the trip were wrong. This caused a great deal of confusion and the Destination Services staff, when questioned by most of the Post-Cruise Passengers, did not know what the right details were. In fact, I pointed this out to the General Manager but I never heard back from him nor were the trip details corrected. Since I could not get a boarding pass, my sister and I were forced to stay behind in Singapore, which meant booking another two nights at the Regent Hotel since we were not flying home until the post-cruise passengers returned from Cambodia. I followed everything Regent told me to do. Regent’s instructions were inaccurate and incomplete and I got penalized. This promised tour to Cambodia (which was paid for as part of the trip) was the reason we booked this cruise with Regent. We were looking forward to Cambodia and to be told at airport check-in that there was a problem with my passport was just too much. Here are a few other examples of Regent's incompetency and complacency: •Unnecessary Vaccination Information: Per Regent’s instructions, it was mandatory that we get a yellow fever shot. We got the shot but it was totally unnecessary. •Unwelcoming Arrival On Board: Regent could not get our names right on the reservation or on arrival. We are two sisters traveling together with the same last name. My sister is not a Mr. and I am not a Mrs. Our bathroom was set up with toiletries for a man and woman. The slippers were a large and a small. The personalized stationary had someone else’s name printed on it. All of this was very insulting and not indicative of either a warm welcome or personalized service, as promised. We were asked to fill out a beverage form prior to boarding re: in-suite beverage preferences and this form was completely ignored. The bathroom was dirty when we arrived, with dental floss on the floor. After boarding the ship, we had a couple of hours before the fire drill so we decided to walk to the Capetown Victoria Wharf. We were told to use the Regent shuttle bus. We were assured that we would be returned in time for the fire drill. We returned at the designated time but were not allowed back on the ship for an hour. There were other passengers with us who were also detained in the terminal, having been given the same instructions for returning to the ship. We all watched the fire drill from the terminal, which started at 5:45 PM, a good half hour after we arrived at the terminal. We did what we were told by Regent security people and were treated like delinquents and were penalized for following Regent’s instructions. •Lack Of Variety and Poor Quality Food At La Veranda: As health conscious individuals, we had an extremely hard time finding any kind of variety of simple, healthy food to eat (aside from breakfast) in La Veranda. Moreover, the food itself was obviously recycled day after day. Several times, there was “grilled fish” which seemed to have been cooked, re-cooked and then cooked again. Some of the fruits and vegetables should not have been served since they were inedible. On tour days, La Veranda was the only option for lunch since Compass Rose closed most times when tours returned to the ship. The Pool Grill’s vegetarian grill options were inedible, no matter what we ordered. They always tasted of rancid oil. •Inaccurate Tour Descriptions/Instructions: We bought supplies for tours, as directed by Regent, which were unnecessary. For example, for the Sabang, we were directed to bring the following supplies: “sunglasses with head strap; sunscreen; insect repellant; rain poncho; a bottle of water from the ship; leech-proof socks; and flat, comfortable walking shoes. Most vehicles here do not have air conditioning.” None of the supplies were needed including the leech socks we actually purchased. When we asked Destination Services about this, they just nonchalantly said these supplies were not needed. An accurate description before the cruise start would have been appreciated and we would have avoided some unnecessary expenses as well as the time spent finding these supplies. Also, the tour we took was mostly a ride in an air-conditioned car, not as described (which we appreciated). •Disembarkation Was A Nightmare: Total chaos. We received instructions the night before of when to report to the Constellation Theatre. When we got there, there was a line that nobody understood. Turned out, every passenger had to check out via this line, information that was not contained in the instructions we received. With one Destination Services person going through the passenger lists, this was totally inefficient. Again, Destinations Service people were not only inefficient but totally rude when asked about the reason for this procedure. Normally, swiping one’s key card on the way off the ship is enough. When we were released from the ship to meet the rest of our Post-Cruise travelers, we waited an hour and a half on the curb for our Singapore tour bus to arrive. It was total chaos, with the Destination Services Director generally standing around and doing nothing to alleviate the problem. When it was suggested that the Destination Services Director, Dagmara, apologize to the passengers, she told us that she was “very busy”. Finally, one of the Destination Services staff came on board our bus with a half-hearted apology that nobody appreciated. •Don't Even Try To Reach Regent Customer Service Via Phone. It is a recorded message suggesting that they only respond to e-mails. Just another indication about how Regent feels about its customers. Lastly, suggesting the fish rots from the head, letters to the CEO and President of Regent have gone unanswered. I guess no one at Regent cares about their customers. Read Less
Sail Date December 2015
Went with Oceania from Capetown to Singapore . Don't do it sounds exotic but African ports other than Capetown not worth doing . Maldives and Seychelles were good but not enough to warrant this expense and time . As far as Oceania ... Read More
Went with Oceania from Capetown to Singapore . Don't do it sounds exotic but African ports other than Capetown not worth doing . Maldives and Seychelles were good but not enough to warrant this expense and time . As far as Oceania goes the food was very good and the general staff were excellent , but that's as far as it went . The cruise director was terrible as was the lack of entertainment and activities . The seas were rough which was not the ship's fault but being smaller it moved a lot and I don't believe stablerlizers were used . We paid $900 US for tips but had no say in how they were distributed . To make matters worse , their baggage handlers managed to break a full bottle of rum securely wrapped in the middle of my suitcase just moving it from our cabin to the dock . How is beyond me they must have thrown it from the deck . I didn't realize until we got to our hotel and I had rum through everything as well as broken pieces of glass . Two letters that we paid the ship to post never arrived to our relatives . . A letter to their so called customer service has gone unanswered .I hopoe this report helps other people to not make the mistake we did .All this is fact and the first time I have ever written a complaint about a cruise line . Read Less
Sail Date January 2014
We chose this cruise due to its unusual itinerary, the opportunity to go on a safari, and the stop in the Seychelles, a place my wife and I had long wanted to visit. Also, having sailed on Crystal and Seaborne several times, we wanted to ... Read More
We chose this cruise due to its unusual itinerary, the opportunity to go on a safari, and the stop in the Seychelles, a place my wife and I had long wanted to visit. Also, having sailed on Crystal and Seaborne several times, we wanted to experience Silversea. The many positives included excellent food, having less than 300 passengers, being able to eat dinner by ourselves or with others as desired and at the time of our choosing, a large cabin with a walk-in closet, a very responsive butler, and an exceptionally interesting international mix of passengers - there were relatively few from the U.S. In addition, our short safari in Kenya was spectacular and the Seychelles did not disappoint. The major problem was a ship in marked need of overhaul - - the cabin bathroom smelled, the tap water was rust red, the air conditioning could not keep up, carpet was badly stained throughout the ship, and the furniture was tired. Those conditions are unacceptable for any cruise line and particularly one in the luxury category that charges top dollar. Also, the destination speaker was very weak. Africa is a continent about which many of the passengers did not know a great deal. A knowledgeable and engaging speaker would have significantly enhanced the experience. It will be very difficult for my wife and I to ever trust Silversea again. Read Less
Sail Date February 2017
We chose the Oceana Nautica because of the itenery we had never been to South Africa and it was on our bucket list,The fact it was going over Christmas and New Year and because of its claim to being the best ,best,best. We love good food ... Read More
We chose the Oceana Nautica because of the itenery we had never been to South Africa and it was on our bucket list,The fact it was going over Christmas and New Year and because of its claim to being the best ,best,best. We love good food the Nautica deffinitely told us that we would find it on board. The Cruise was expensive but we always say you get what you pay for unfortunately the Nautica proved us wrong. Having read reviews about the entertainment onCruis Critic we felt sure they would have rectified it ,we love shows and didn't expect big Las Vagas events as on wonderful previous cruises we have had(33)to date,but having been on smaller ships k we had not been disappointed,until the Nautica. The resident singers and dancers made everything sound the same we normally never miss a show but we gave up. We thought we would try the trio in the bar area where there was a small dance area. We shouldn't have bothered. No atmosphere, people had given up, why,because the band had no personallity no expression on their faces except boredom and gave a robotic type performance. We complained about our junior suite having such an old shower with a shower curtain............When my husband dropped his soap there was no room to bend down to pick it up,we were told nothing could be done for us. We complained about the dried up food and bad service. We were told that a lot of staff were changing at the end of the cruise not sure how that was supposed to help us.One night we had to wait two hours before being served in a speciallity Restaurant. We were told to give them another chance. The cruise Director was only interested in being on the TV the entertainment factor was minimal the saving grace was the lectures on the Politics of South Africa. People that had been on Board time and time again were saying that it had changed and not for the better. When we were told we couldn't dock at one of our Ports of call,we were taken to a Port with nothing but a Mall in,the sort of place you see people getting off and getting back on the bus asap. The tours were extremely expensive and some of the tour guides were students that didn't want to use a mike. So I think you get the message that we will not be going back on the Nautica despite the Head Office saying we should give them another chance,we think £11,000.00.is a bit much for second chances. Read Less
Sail Date December 2016
This cruise was entitled "Sumptuous Safaris" and had it not been for the pre cruise safari, which was the highlight of the trip, it would have been an absolute disaster. On embarkation we were asked for our "yellow fever ... Read More
This cruise was entitled "Sumptuous Safaris" and had it not been for the pre cruise safari, which was the highlight of the trip, it would have been an absolute disaster. On embarkation we were asked for our "yellow fever cards", which we didn't have and had not been requested to have by Regent. We were told that we should contact our GP and get copies emailed to us, and if we didn't we may not be able to get off the ship at some ports. Finally they said that we would be contacted by someone once on board. This never happened, so we never knew what the fuss was all about. The ship didn't sail on schedule apparently due to bad weather so we had an extra day in Cape Town, we were left to our own devices. When we retuned to the ship there was a letter offering a tour around Cape Town, somewhat too late as it had already left 2 hours previously. Due to the delayed departure and a further delay at East London we missed three out of the seven ports we were supposed to visit, therefore three of the seven booked tours were not available to us. When we eventually got on a tour in Namibia the bus broke down, and we were stranded in the desert for 2 hours only to return to the ship having missed this tour as well. Regent did however compensate us for this disaster with some significant 'on board' spend which was appreciated. We select these cruises primarily for the itenary therefore we are very disappointed when 50% of our tours were not achieved for one reason or another. This was our fourth cruise with Regent and we have always had a good experience up until this cruise, quite frankly I became fed up from hearing other passengers exclaiming the virtues of other so called 6 star cruise operators. Unfortunately things could have been managed better in difficult circumstances, ideally this cruise should have never taken place. The wrong location for the time of year. When you learn that the same cruise in 2015 experienced problems due to bad weather and that this cruise is not being offered in 2017 or 2018 then you wonder why it was offered to unsuspecting customers in 2016. Read Less
Sail Date November 2016
After two cruises on Seven Seas Navigator we are convinced that Regent are not so good as they think they are, and by no means offer 6 star luxury. On the positive side, the cabins, the selection of drinks, especially wine, afternoon ... Read More
After two cruises on Seven Seas Navigator we are convinced that Regent are not so good as they think they are, and by no means offer 6 star luxury. On the positive side, the cabins, the selection of drinks, especially wine, afternoon tea, and the putting green are all very good. The pianist was OK, but we warmed to her and enjoyed her quizzes. Highlight of the cruise was a concert given by a local choir in Namibia (who were then hustled off the ship so that it could sail!). On the other hand, in our view the following leave a lot to be desired: food quality; food service especially in the overcrowded and noisy Sette Mari/La Veranda ; drinks service at the overcrowded pool bar (best just to go to the bar itself and order it from the staff there who are very helpful); wine service in restaurants, especially after 9pm when most of the wine waiters disappear; some excursions (it appears not to be Regent's policy to send a member of the crew on each excursion to help resolve any problems); entertainment which, apart from being too loud, was of very mixed quality and very much attuned to an American audience - the pits was a concert by so-called 'Opera Girls' which included only two operatic items, one of them composed as a tenor solo. We heard many complaints on-board from other guests, and we had a major complaint about arrangements for a 'free' post-cruise safari, which were notified shortly before the event and were wholly unacceptable. The Destinations staff lied to us about the situation and then wanted to charge over $500 to remedy it. Suffice to say that after we complained Regent eventually paid us substantial compensation. And one further thing: after complaining about our first cruise with them in June 2016 we were told that the on-board General Manager would be asked to ensure the quality of our (already booked) next one. We did not notice any impact of this promise, and indeed had no contact whatsoever from him for nearly two weeks on that second cruise until we complained about the post-cruise safari. Overall they need to improve their self awareness, rather then believing their own publicity, and learn more about customer service. We would not sail with them again. Read Less
Sail Date November 2016
Starting with a chaotic transfer from hotel to ship, this cruise was destined to disappoint with nonexistent shore support following hospitalisation resulting from an allergic reaction to a ship-provided meal and cancelled ports of call (3 ... Read More
Starting with a chaotic transfer from hotel to ship, this cruise was destined to disappoint with nonexistent shore support following hospitalisation resulting from an allergic reaction to a ship-provided meal and cancelled ports of call (3 of 7) said to result from the ship being prevented from leaving ports - including the first port of departure - due to adverse weather! Restaurant dining was often 'drawn out' such that later courses were either rushed or cut short to enable us to attend a chosen 'show.' On board entertainment and/or sea day activities were generally poor and not consistent with what might reasonably be expected of a so-called 6 Star operator and many other 'finesse' points associated with luxury cruising (e.g. cleansing towels and drinks on returning on board from excursions, cabin-provided canapés ) were missing. We encountered a distinctly apathetic tone and lethargic response to criticisms and requests for improvement, ultimately resulting in advice that all such matters should be addressed to their customer relations department on return home. If Regent think that 6star cruising means all-inclusive 'free' on board drinks and gratuities they need to review their organisation and look at at others who really are 6 star. We had high expectations of this high cost cruise only to be HIGHLY disappointed. Read Less
Sail Date November 2016
SLOPPY SERVICE--meal service was slow and very poor. Christmas day dinner took nearly 3 hours to complete for eight people--only two had wine. There were only a few servers who seemed interested. On disembarcation day there were only two ... Read More
SLOPPY SERVICE--meal service was slow and very poor. Christmas day dinner took nearly 3 hours to complete for eight people--only two had wine. There were only a few servers who seemed interested. On disembarcation day there were only two servers to handle 40+ tables on our side of the Cafe! We went up the west Africa coast (banana country) yet there were only a few bananas in the Cafe. The travel and Pursers Departments were poorly run with few english speakers available. The entertainment wasn't. The string quartet sawed away--poor arrangements, poorly played. Wonder whose Daddy was in Corporate. The only excellent service was Housekeeping. The ship's nurse was also very good. Enrichment was very good. Kudos to the Operations Dept as we docked as scheduled. I wonder if the Captain retiring had to do with this horrible cruise. I can cruise on the same hull with much better service for 3/4 the price on Azamara. Read Less
Sail Date December 2015
Embarkation in Cape Town: Brilliant! Booking at the International Convention Centre was so easy and so fast, easily the best embarkation we have yet experienced. Our Balcony Cabin: We were right down the stern, and it ... Read More
Embarkation in Cape Town: Brilliant! Booking at the International Convention Centre was so easy and so fast, easily the best embarkation we have yet experienced. Our Balcony Cabin: We were right down the stern, and it felt like we were also right over the propellers! We slept badly the first two nights until we got used to the "thud thud thud" and the rattling of items in the room from the vibration. Otherwise, the room was quite nice. Our cabin steward was great, an experienced Cunard staff. The room was kept very clean, regularly completely refreshed: absolutely no complaints whatsoever. Brittania Restaurant: Disapointing, on the whole. No where near the menu choice or varied range we have previously experienced, and really seemed to cater to perhaps the English taste? Mostly less expensive meals - eg: Roast beef and Yorkshire Pudding, pies, rather stodgy food, not the light flavourful meals we usually prefer and one can usually get on other ships. Service at night was great, again because we had a very experienced waiter. At breakfast and lunch, though, much less so - one really had the impression that at good percentage of the staff only made the effort when they thought there might be tips at the end of it: hence the more lackluster efforts at breakfast and lunch. We were also regularly "hurried" away from tables. Kings Court: On this voyage, some of the Aussies dubbed this "the Coles Cafeteria", and I have to say that pretty well sums it up. This would have to be the WORST buffet experience we have ever had on any cruise. Long queues for a very small range of very uninspiring dishes. Then, there was the business of parts of the buffet becoming a-la-carte at night and charging $10 a head. What the???! It really seemed like Cunard either wanted to funnel people into the Brittania dining room or paying the extra charges, as no one could possibly call the evening buffet a desirable alternative choice. I honestly couldn't believe what a poor standard this was. WHY were we paying so much more for so much less??! Decor: At first I was inclined to find the decor rather oppressive and uninspiring, but then became interested in the history tour around the ship, which was excellent. The public rooms were reasonably comfortable, although some venues definitely didn't have enough tables to cater for demand: Pub Lunch at the Kings Lion was the obvious one, it wasn't worth trying to go until 1.30 because of the crowds. Entertainment: Loved the Planetarium, and its popularity was indicative of how good it is. HOWEVER: the practice of staff just dumping the tickets at 9 am on a counter and walking away is REALLY bad. People queue there for ages, and then don't end up getting a ticket, mainly because people at the beginning of the queue will take up to 6 or 8 tickets each for all their friends.I met one lady who had queued for 3 days running before actually getting a ticket. The movies: Well, I thought some of the choices were not good choices, especially for older folks. THE QM2 would be the perfect place to showcase old classic films during the day, instead we had only mostly dodgy recent releases, repeated 3 times a day. As for the entertainers: very mixed. One was appalling, (long waits of five minutes or more for costume changes, many people walked out), others were just ok. The comedian was just great. Late afternoon tea dances in the Queens Room were rather nice, a lovely spectacle even if one didn't dance. Not a terribly good range of afternoon tea items, though - again, no where near as good as experienced on other ships. Ports: We enjoyed Dunedin, even though the ships tour we took to Howick Falls and Ardmore Pottery Studio really wasn't worth what we paid. Howick Falls was great, but we only had 20 minutes there (so no chance to explore what looked like some fabulous shops), as opposed to an hour at Ardmore Pottery Studio - indeed amazing pottery, but too expensive if one only wanted gift souvenirs, which was our main interest. Our tour guides also got quite lost, and we ended up back-tracking twice and turning the bus around, which wasted about an hour all up. We did enjoy the day, though. If Cape Town was the best embarkation, Mauritius was the worst dis-embarkation we have yet experienced. People queued for over an hour to get off the ship, only 4 customs officers processing and taking their time to boot. Watch out for the dodgy taxi services, too: a sign read" 150 euro for half a day, 1-4 passengers). There was a fellow "speaking for" the taxi drivers, and it was he that informed us it was 150 euro EACH PERSON! WHAT?? $600 AU for a taxi for half a day?? GET OUT! Something very wrong there..... So we took the shuttle : 45 minute wait in the queue for one, and then 30 mins to get into town because of all the road works. Disembarkation: We needed an early one because of an earlier flight, and have to say this wasn't really done as well as it could have been. Instead of smaller tenders, they had bigger cataramans which took ages to fill up - thus creating more time pressure, and then also created longer queues at Glebe Island. We were in the first group to supposedly disembark, and still didn't get away from Glebe Island until nearly 11 am. General: There is no doubt that, as a ship, she is beautifully steady and handles rougher weather with great ease. This would have been the smoothest trip we have experienced, and the seas weren't necessarily slight all the way, either. Would I go again on QM2? Quite frankly, I would rather spend the same amount on another cruise line and get much more "bang for my buck". Sorry to say, but we definitely found QM2 to be the worst value for money yet, nowhere near the standard its hyped up to be. The only real plus is that it IS QM2, and there is a fuss made when she comes into port - that was rather fun - but is she worth the fuss? Quite frankly,we didn't think so. Read Less
Sail Date January 2011
We were on board for 36 days and had some really great crew members, but serious issues with many the didn’t have a clue what they were doing and some just plain overwhelmed. Our cabin stewardess was the worst I have had in 40 YEARS of ... Read More
We were on board for 36 days and had some really great crew members, but serious issues with many the didn’t have a clue what they were doing and some just plain overwhelmed. Our cabin stewardess was the worst I have had in 40 YEARS of cruising...clearly overwhelmed, everyday her service cart was the last to leave the passageway....where are the supervisiors to help with the proper training and make sure her staff have the tools they need to be successful. At one point it was suggested we keep a regular schedule by getting up in the morning at the same time each day!!!! Beverage service was so bad in the Grand Salon about 1/2 into the cruise they decided to go with premade drinks for the shows so the waiter didn’t have to take all those bothersome drink orders...some evening you had to ask several times for a beverage...Had to ask 2-3 times for a glass of ice, and we had to laugh one night in the MDR I asked for a wafer cookie for my ice cream....it arrived with ice cream on the pointy end, clearing taken from some other order....or previous order!!! Noticed little cheap things like no breadsticks on the table at lunch, at breakfast no little jars of jams, had big containers on the buffet to scoops out of...no hor’dourves at the formal night. If you want honey for your tea you have to scoop!!! In the Seabourn Square the honey was put into the cup, as they don’t have any little jars....guess one needs to bring their own from home....not exactly luxury! The food is for the most part quite good. However we were on 2 segments and the menus were the same for both segments. Ordered room service 2 evening when we were “fooded-out”, club sandwich which I have had in the past and was quite good...it use to be 4 sections this time it was only 2! To the good the nibbles up on deck 10 in the evening are excellent....noticed on some occasions the carpets were not cleaned of crumbs from afternoon tea!!! We did really enjoy our CD Ross Roberts, excellent...and the speakers and entertainment staff were good as well... This itinerary was very interesting but we would not go back to any of the ports except Cape Town and Singapore....if you are not a sun person you will find the the Indian Ocean really hot and humid! My only hope is that Seabourn gets it’s act together as this is the 3rd year the service isn’t what we expect....suggest more rigorous interviews and training on land and more extensive....before you subject paying passengers to amateur hour!!! Read Less
Sail Date March 2019
By comparison with 4.5 company such as Oceania and 4 star cruise company such as Princess or Holland, we do not consider silversea as a 5 Star cruising for the following reasons; - at least 50% of the staff are not easy to approach, ... Read More
By comparison with 4.5 company such as Oceania and 4 star cruise company such as Princess or Holland, we do not consider silversea as a 5 Star cruising for the following reasons; - at least 50% of the staff are not easy to approach, they are not smiling and it looks like we disturb them - the butler of our room was not proactive and the few request we made got poor reception - a lot of small details were not addressed properly: the public restrooms around the pool were dirty and hand soap as well as hand towels were missing, around 3 o’clock in the afternoon no towels were available around the pool, some of the cushion of chairs around nd the pool were dirty - the quality of food at the restaurant on deck4 was inconsistent at lunch as well as dinner time; it was very far from the quality of the meals served by Oceania and even by Princess - except for the speciality restaurant such as the Italian and the French relais&châteaux restaurant ( but we have to pay an additional 60$us for this one) where the meal were very tasty, the other restaurants meals suffer lack of nice presentation and or lack of flavors especially the fish and sea food plates that tasted barely nothing - unlike all other cruise lines that we experimented, there was no special of the day breakfast offered at breakfast time: the breakfast menu was always the same and was identical at the in room service Read Less
Sail Date January 2018
I judge this cruise against my previous Crystal Serenity trip, a few years back. The old ship felt old despite the recent expensive makeover/dry dock. At times I thought there was an odd vibration even on deck 8 fwd. For sure when ... Read More
I judge this cruise against my previous Crystal Serenity trip, a few years back. The old ship felt old despite the recent expensive makeover/dry dock. At times I thought there was an odd vibration even on deck 8 fwd. For sure when you eat at the back of the ship on deck 11 you are likely in for movement. Staff seemed spoiled by Crystal but not the passengers. The food spend seemed way down. The Waterside (MDR) is now very attractive and perhaps over staffed, yet in 16 days I never got a decent dessert. Old "A Tour of the Galley" notes tell of 8 pastry cooks, well I never saw a decent bit of cake. Restaurants close earlier than some want so returning to the ship after paying plenty for a tour, all you could do may be join the crowd at the cramped Bistro, (popular with staff meetings from the Captain down) unfortunately this area needs redesign. Uncomfortable chairs, poor snack selection.Prego and Umi Uma also look tired now. As for our little cabin, no flower, fruit, champers, gifts, nor chocolates on boarding. We did get a single bloom twice in 16 days! The very next hotel I visited gave us all that. The tender boat ride was well done, these being large tenders. The entertainment was well put together, the Crystal dancer's and Band being excellent. Some of the bar crooners were not so good. In the bars service was shall we say tired, I tried to explain how a British champagne cocktail would go together but they were not interested. Afternoon tea was poorly served and one common tea bag was out of stock. The ship feels old and the experience has gone backwards. No matter how smart the decor nor how many staff I did not feel value and wont be returning. The new cabin TV's are huge at the foot of the bed. Plenty of movies and lectures can be viewed, but it serves no other purpose, still no menus, bill nor room service ordering. Using the old phone to room service often joined a long cue and delivery and food was poor. Despite a number of LBGT passengers at no time did Crystal welcome us with any get together. Despite the fact the award at the Crystal Society "party" for most cruises with Crystal went to a Gay couple. Read Less
Sail Date December 2017
This cruise, Symphony/ So Africa was a bucket list add on to a remarkable safari experience..As the title says the jury is still out.. Pros; beautiful ship, great staff, super spa, casino that was fun but only successful for the casino ... Read More
This cruise, Symphony/ So Africa was a bucket list add on to a remarkable safari experience..As the title says the jury is still out.. Pros; beautiful ship, great staff, super spa, casino that was fun but only successful for the casino owners HAHA. Awesome food. awesome venues for food and drink. Clergy aboard (a plus) Great evening enterainment, Good music. Several tours very good ie: 4x4 adventure in Walwis Bay. ***Now the cons--- The first night the toilet in 5024 developed an airlock. Overflowed all night and I stepped into ankle deep cold toilet water (clean???) in the am. Fortunately I was able to grab the counter and stop my fall. This overflow was corrected within the hour BUT no one called, messaged or knocked on my door to show any concern for the inconvenience.. Very poor customer relations! The activities that were available, knitting,, needlepoint, bridge were certainly not exciting Exercises and yoga were too early for me.. Gymn was usually pretty full. . Computer classes were of such a broad spectrum of ability that after feeling out of place for a couple I left. The staterooms at the edge of the Crystal reception area were very noisy, could use a door to separate Concierge desk out of earshot. Running out of champagne was inexcusable especially while So Africa has an acceptable bubbly right there. "Gentlemen Ambassadors" are a great idea but personalities should be vetted a little bit. One dinner at the solo table was enough (good dancers they might be). No solo events were provided not even a meet and greet venue. There were quite a few solos on board (poor cousins?) The ports of call were somewhat lacking in interest unless you were lined up for a tour and even then some complaints were heard. Shuttle services "into town" were disgusting as we were dropped off at substandard malls. Not even interesting malls and who wants to pay $$$ to be on a cruise that thinks a trip to a mall is appropriate.. In all it was a new experience for which I am grateful. I will cruise again and as often as my age (87) and physical condition will let me. Crystal? Maybe another try who knows but the cruise planners should do a little more planning and look a little more into their ports of call in this particular geographic area if the ships go that way again.. I see I am not alone in my comments re: solo travels Pay attention Crystal folks..Your prestigist position may diminish rapidly if cruisers note the negative comments that are on this board.. Read Less
Sail Date December 2017
I chose Silversea for the Cape Town 10 night round trip cruise because it was one of the very few lines that do this route - and we had previously sailed on the Silver Spirit when it was first launched and had enjoyed that experience. ... Read More
I chose Silversea for the Cape Town 10 night round trip cruise because it was one of the very few lines that do this route - and we had previously sailed on the Silver Spirit when it was first launched and had enjoyed that experience. We booked the Table Bay hotel for a pre cruise experience. I was promised a sea view room - but didn't get it. Not the end of the world but disappointing, we also booked 3 days of tours. The first day our guide was stood tapping her feet as we arrived at the hotel from the airport - an extra half an hour would have been considerate and just allowed me to at least wash my face after a 12 hour flight. I will say that the tours were amazing. Well organised and worth the money. Very enjoyable. And so to the cruise ship - FIrstly I can't say enough about the helpfulness of all the staff. They have such a lovely attitude and will do anything for you whenever you ask from finding cufflinks at the last minute to offering sea sickness pills. They are really what make this ship what it is and were so friendly and cheerful. Our butler and roof attendant were first class and totally reliable, Thank you to Rupesh and Leonard. However, this ship just isn't adequate for this route. We had rough weather a lot of the time and the sea days and nights were like being on a pirate ship. The creaking, bangs and horrendous motion made it a very unnerving experience. The ship just isn't big enough to cope with the Atlantic/Indian oceans in this area of the world and whilst Silversea can't control the weather they need to take notice of the numerous complaints regarding the experience on this ship. The cruise wasn't cheap and we love cruising - but this wasn't at all enjoyable. In addition to that it is a tired old ship and shouldn't really be classed as 6 star. We have done cruises on the Queen Mary and more recently at least 4 cruises on Seabourn Odyssey and Seabourn Sojourn. They are newer and just more polished all round. There is more variety of food and cocktails for one thing and they have lovely sunbathing areas with plenty of beds. The bed linen and towels were lovely and crisp and the bed was really comfortable. However, the toilet blocked, the hot water was brown and wasn't always hot. The air con was often stuck on cold and the tv picture was grainy. Internet access in port was non existent but was free when working. The tours were ridiculously expensive but we did thoroughly enjoy them - the guides were good and they were well organised. All in all a passable 4 star experience - weather excluded. But nothing more. I won't use Silversea again. We are happy to pay for 6 star but we do expect something a bit special for it. We didn't get that. Read Less
Sail Date February 2017
Have been on 3 previous cruises that we loved. This time, boarding was slow, crew were morose for half the cruise until a few became friendly. Ship had been refitted, and in our opinion, whilst still great, was not as good as before with ... Read More
Have been on 3 previous cruises that we loved. This time, boarding was slow, crew were morose for half the cruise until a few became friendly. Ship had been refitted, and in our opinion, whilst still great, was not as good as before with the changes. Entire drink menu mixers were changed so that drinks you previously liked, now were terrible with no option to have previous mixes. Restaurant services just did not meet the standard of previous cruises at all. Really unbelievable how bad it was in comparison. Ship advised SA tax clearance would take place on ship, and it didn't, so we lost about $500 in tax refunds, when we could have sorted it ourselves had we known. Bottle of wine in cabin, was half size for the first time ever. Silly I know, but really, with what they pay for wine? I saw that as penny pinching compared to previous cruises. All cruises on Cunard prior to this,would have been a 5 star from me. Not sure where it's headed. Paid full price, and doubt I ever will again Read Less
Sail Date January 2017
The itinerary was the most appealing factor.a chance to go to Okinowa,Egypt, Taiwan and Brunei very juicy UnfortunatelyCunard cancelled all four and a very short time before we sailed Christmas Eve we received the email This ... Read More
The itinerary was the most appealing factor.a chance to go to Okinowa,Egypt, Taiwan and Brunei very juicy UnfortunatelyCunard cancelled all four and a very short time before we sailed Christmas Eve we received the email This is one big con trick and there should be a fraud investigation Will send further reports as an update each month Long journey to board at. soon ,v.tired wrong keys given at check in --- not a great start Ship is living on it's very fine PR. Certainly nowhere near top quality. choice of dining is Britannia ( formal or semi formal.... jackets must be worn to respect other guests.. Cobblers people want to feel relaxed and it's never that in the dining room The only other free dining is the King's Court which offers 3 star buffet. Otherwise Cunard follow their policy of a great big hand in your pocket. Greedy,greedy company. Lidl wines at £5 sell at £32 on board after just 2 weeks menus are being repeated. Calibre of meats and fruit mediocre. One bright spark for us is a young Mauritius gent called Marco in Atlantic Room who has been great for us Bridge on ship has been as well organised as everything else, in other words -poor Lectures are superb. Tours seriously overpriced Cunard have been un contactable and unapproachable. eg we wrote to Cunard on 10th Dec 2016 and again 3rd jan 2017. We as Diamond Members (top category)have been totally ignored not even a short acknowledgement. So damned rude Entertainments Director is a pretty girl but quite honestly hopeless as ED Cunard have now lost Maril & myself as guests on their ships.the treatment of the elderly and informed is wicked and uncaring. Dr Mrs Brian Silverstone. London Read Less
Sail Date January 2017
I had never spent this kind of money for a cruise before and was expecting that the cruise would match the dollars I had spent. It came no where near what I had paid. The cost worked out to $436 Canadian ($333 US) each a day for the ... Read More
I had never spent this kind of money for a cruise before and was expecting that the cruise would match the dollars I had spent. It came no where near what I had paid. The cost worked out to $436 Canadian ($333 US) each a day for the cruise. That is a lot of money when I started to figure out what each segment of the cruise would cost if I had arranged my own transport. So I expected top notch service. I have cruised on six other cruise lines and Oceania is only marginally better than the other cruise lines. I have complained on other cruise lines of being nickeled and dimed but Oceania hundred and fifty dollars you. They were charging $99 each to go from Capetown Airport to the cruise ship. I paid $28 for two by arranging it myself. The cost of going from the ship to Singapore Airport from Oceania was $99 each. We paid a cab picked up at the terminal $18 Singapore dollars for two. The cheapest bottle of wine was $45 for a wine we found in South Africa for $8. Now Oceania did allow us to bring all the wine we wanted on board. First time I have ever experienced that. The tours were also very expensive and could be found for much less privately. At $250 a pop for tours we arranged for $125 or less that covered twice was the Oceania tour covered. The food while other passengers raved was mediocre. It was beautifully presented but not a great flavour palette. Found out the chef on our ship didn't believe in using salt. It showed in flavour. The buffet will not allow you to serve yourself. You have to tell the server how many pieces of watermelon, orange slices etc you want. When asked why we were told it was the policy of the ship to serve clients. It took forever to get food. My biggest complaint was the ports. I hadn't done a lot of research ahead of time and the ports were minimally interesting at best. The only interesting port was Penang. We spent two days in the Maldives and I have no idea why. It is an hour tour at best. Sadly I got off the ship questioning why I cruise. I spent 76% of the cruise on the ship. If I had planned to do it all privately I would have spent more time on shore instead on a lounge chair waiting. Oceania is all hype. Yes it is a bit more higher end but does not match the price paid. I felt ripped off. Read Less
Sail Date January 2017

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