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19 Cape Town to Africa Cruise Reviews

Before we embarked MSC and Bok radio knew we would not leave the port yet they kept us hoping. Luggauge was lost no toilet paper in rooms. Our Dining times was changed without notifying us. Now you offer us $25 to spend on the ship per ... Read More
Before we embarked MSC and Bok radio knew we would not leave the port yet they kept us hoping. Luggauge was lost no toilet paper in rooms. Our Dining times was changed without notifying us. Now you offer us $25 to spend on the ship per cabinr that costed us R21 000.00 without the drinks. . Food was almost the same everyday. Bar and restaurant staff rude and unhelpful all drinks was served in paper cups. The staff on certain levels was not able to assist us if we wanted to know something or even if we just asked a normal question they would just say we don't now. Never again. We hope that this problem would kindly be sorted out and that we would be rectified for all the inconviences. We came here to have fun and we did not experience any of that we can't even recommend this cruise liner to anybody Read Less
Sail Date January 2020
i have been on this cruise before and had the time of my life, needless to say this time round i had told all my friends and family join, we were about 21, adults and kids. I had elderly members in my group who had never traveled, now ... Read More
i have been on this cruise before and had the time of my life, needless to say this time round i had told all my friends and family join, we were about 21, adults and kids. I had elderly members in my group who had never traveled, now they get to enjoy the cruise and its luxuries with their kids and grand kids. I was to celebrate my daughters 1st and nieces 3rd birthday on board or so we planned. I know you cant control the weather so when we received text message no 5 after our cruise had a 2 day delay due to gale force winds we were still excited to make the most of our holiday. We were told to be in Cape Towns port by 8am the Saturday morning (26th January) for a swift embarkation, unfortunately i spent all of 4 hours in the line with a restless kid in arm. By the time i eventually got onto the ship the halal buffet was anorexic with almost nothing available. The water was choppy but the ship was trying to make up as much time as possible, at one point i thought we were a speed boat, my entire party suffered from vertigo, mostly on the first night. Supper was mediocre and we didn't get a Gala evening. Our waiters seemed exhausted and unwilling to assist, not normally the case in my past experiences. I was on the melody, an extinct and ancient ship for 19 days in 2011 and had the time of my life, this cruise was supposed to be top all my expectations but was an anti climax. We didnt stop in Port Elizabeth and got into Durban earlier than expected. on the brink of disembarkation i was told that i could not leave the ship because i had an outstanding balance on my account. i had to head back to reception where there was a 40 min line because of all the queries passengers had. They billed me $1.50 per person for a UNICEF donation. This should be optional and not a prerequisite payment before you leave the ship. I donate to my own organisations and how the hell do i know that MSC actually gives my money to UNICEF. based on this they removed my charges and i was allowed to leave the ship almost an hour later... If one pays for a luxury experience especially for leisure and relaxation purposes especially if you saving and looking forward to it for months. Its a complete let down when you utilized your annual leave or savings for a trip and us as consumers gets the short end of the stick.. MSC just picks up more people in Durban and can start fresh giving them an ultimate experience. Instead of them cancelling the trip in totality because it would cost the company an arm or a leg, this trip was a taxi service to Durban because you inevitably had to go there as part of your itinerary. The passengers were dragged along for the speedy and bumpy ride and all you can do is compensate us with a lousy 20% on our next cruise excluding service and port charges...HOW IS THAT WORTH IT? do you classify that as compensation for my inconvenience and disappointment? IM BEYOND GUTTED! Read Less
Sail Date January 2019
We and our extended family have travelled numerous occassions with the MSC and had pleasant and fun experiences, but the recent trip with MSC Musica was a disaster. We've made a few trips with the ship; Meditteranean cruise, ... Read More
We and our extended family have travelled numerous occassions with the MSC and had pleasant and fun experiences, but the recent trip with MSC Musica was a disaster. We've made a few trips with the ship; Meditteranean cruise, Cruise to Maurituis, Durban to Portuguese Island, Cape Town to P.E to Durban. This was the worst trip ever, having to cram the whole journey in 2 days. We were rocking from side to side due to the speed. Our cabin toilet was filthy and bathroom had no towels. The bar fridge had a plate with left over food in it. I explicity requested vegetarian foods for a few of us, but the selection was seriously few and bad, even the desserts were terrible. (This was our first night on the ship.) The waiter at least arranged for a better selection of foods for supper on the last night at the restaurant for us. We could not dock in PE and it was race to get to Durban in 2 days. The Embarkation was long and tiring, having to wait from 8am to 12 without refreshments and standing in a long queue in an unused warehouse which was bird envested and dirty, having to walk along the ailes to land up in the extreme hot sun without shade. Disembarking was another tiring exercise. We had to leave our bags outside our cabins by 8am and wait in the overly full lounge as we had to be out of our cabins by 10am. We were a group of 10 people, hoping to have a good long weekend on the ship but we were sadly disappointed. I used to tell my family and friends that the best holiday you can take would be on a cruise, I was terribly wrong! Read Less
Sail Date January 2019
Well where to start with this one ! I have been on a number of cruises and decided to include one on my recent visit to South Africa, bad choice as this cruise was easily the worst I have ever been on. Too much went wrong to detail ... Read More
Well where to start with this one ! I have been on a number of cruises and decided to include one on my recent visit to South Africa, bad choice as this cruise was easily the worst I have ever been on. Too much went wrong to detail everything but I'll have a go. Embarkation at Cape Town was a nightmare. We had to wait 3.5 hrs to board. We had to q up in a deserted shell of a warehouse covered in birds dropping with no facilities, no water, no info from crew, a terrible start to any holiday. Food was of a very low standard, both in the 24x7 cafeteria and the restaurant evening meals. Fine dining it was not, cold soup and badly presented, small food portions, a good way to lose weight ! The service throughout the ship was really poor. Crew did not seem to care and the ones that did were vastly overworked, IE large bar areas took about 20 mins to get a drink as only 1 bar person on duty. This was the norm, it looked as though there were not enough staff on the ship to cope with the crowds of people. The ship seemed rammed with people who mostly camped out in the 24 x 7 cafeteria eating all day. As a consequence it was a nightmare trying to get a a) food and b) a table to sit at during breakfast and lunch. The South Africans on board just camped out there for the day eating. The staff were not that helpful either when you asked them to help you get a table, total chaos ! Hand sanitisers at each restaurant door were either not working or empty. There was no effort made by the crew to make sure every person entering the eating areas sanitised their hands, its a wonder we didn't have a food poisoning outbreak on board. I could go on and on but I am sure you get my drift as to the type of cruise this was. To me it was one small step up from a booze cruise. It was so bad that the Europeans on board demanded a meeting with the Senior staff. We had a meeting in one of the lounges with the Hotel Manager, Customer Relations manager, Second in command to the Captain and the Housekeeping Manager. There were about 200 to 300 hundred irate people complaining to them, BTW the Captain was a no show throughout the cruise not even a tannoy announcement from him. We complained about the service, meals, sanitisation and other items but I felt theses fell on deaf ears. One thing that was said was that the cruises are planned for the local market and they obviously felt the SA people on board were happy with what I would say was a 3 star Spanish hotel experience. They did say that for Europe they upgraded the experience and for North America upgraded even higher. This was a cruise that should have not been sold to Europeans as the standard was deliberately low to match the local market. We asked for compensation but I'm not sure if anything will happen, just make sure if you ever cruise with MSC you dont do it tin South Africa , in fact choose another cruise company entirely. Read Less
Sail Date January 2019
I struggle to say something positive about my 12 day cruise. Embarkation should have warned us what to expect,3 and a half hours in a filthy smelly derelict warehouse with no water or toilets and NO MSC STAFF The staff are ... Read More
I struggle to say something positive about my 12 day cruise. Embarkation should have warned us what to expect,3 and a half hours in a filthy smelly derelict warehouse with no water or toilets and NO MSC STAFF The staff are demotivated and disorganised very few taking any pride in their work No one listened to anything you asked or said The ship is just waiting for a outbreak of norovirus There was a pile of vomit on the floor staff ignored it for over half an hour No hygiene standards,no hand cleaner at dining areas until the final day Toilets often dirty and floors wet no toilet attendants and often not even toilet paper We left Capetown with virtually no South African wine the food was very poor quality and some of the waiting staff actually apologised for what they were serving When we complained about the standard of cleaning and food we were told by guest relations that the S.A. guests have much lower standards than British which I found really insulting as I am half South African. We have done back to back cruises on other lines and have never had exactly the same menu( which wasn't good the first time),and the same entertainment (which we did enjoy the first time,not so much the second and third) repeated. This was 3 4 day back to back cruises so we had the same meals and entertainment 3 times in 12 days it was like having a recurrent nightmare Read Less
Sail Date January 2019
This cruise was a treat for a special occasion. All of Cunard's advertising exudes 'Luxury and Glamour'. We did not know that we had paid all that money to join the last leg of around the world cruise for a 'don't ... Read More
This cruise was a treat for a special occasion. All of Cunard's advertising exudes 'Luxury and Glamour'. We did not know that we had paid all that money to join the last leg of around the world cruise for a 'don't care home'!! Our checkin and boarding was a disaster as we were checked into the room I had booked, but in some one else's name! We subsequently were hawked about a couple of floors to find the right cabin and then spent the afternoon dodging wheelchairs and aged people with walking sticks etc.. The only luxury in evidence were pictures and marquetry decorating the walls in public areas. Subsequently the bars were empty and no audiences for the brilliant musicians. It was like a ghost ship with no ambience. The so called 'glitzy gala balls' were no more than Hammersmith Palais on a bad day with 5 employed male and 1 female dancers to get people on the floor and guests turning up in casual clothes, one woman near me in my evening finery was wearing a fleece and track suit trousers! We ate a mere twice in the main dining room, first night the steak was like shoe leather, second night we had to suffer an unacceptable being. This was fixed dining and no other tables were available so we had to eat in the Lido everyday. This is definitely not what I expected. Cunard response was a 'snowflake' phoned me up to palm me off with a £200 pound voucher off a P&O cruise. What an insult. Read Less
Sail Date April 2018
This was first part of back to back. Capetown to Mumbai. Seemed like good ports. On second leg no outside entertainment. All we had was stable of singers on board. Did have local dancers at one port. A cheap way to stick it to passengers. ... Read More
This was first part of back to back. Capetown to Mumbai. Seemed like good ports. On second leg no outside entertainment. All we had was stable of singers on board. Did have local dancers at one port. A cheap way to stick it to passengers. Main and veranda dining rooms very limited selection. The main dining room had a hamburger every night that had texture of baby food. Salad selection just about same each night mesculan. Not much, not good. All dressings lacked flavor. For an Italian owned ship pasta was pasty and bread sticks on table were soggy half the time. The gelato they served was the worst ever had including all over Italy. Seemed to be water vs. cream. Fish burnt, soup tasteless, portions bigger on our flight home then in dining room. Waiters ability to help in choices non existent due to their lack of English skills. First cruise of 30 days that I lost weight on. Plenty of alcohol. In the cabins no mid sized towels. Only bath and hand. Overall color scheme dark and old. Low ceilings in public rooms. They are going into dry dock about a year late. Limited deck chairs with shade at pool. They increased pool dining area at expense of shade for chairs. No cushions on chairs. Had trouble getting a diet 7up or sprite. Not a US ship so guess not important to them. Balcony chairs have no cushions only straps. They were not comfortable. Entertainment with their singers at times recorded music, might as well have had a CD to listen to. Using their laundry service clothes returned all wet. This is not the way to spend your time or money. There are plenty of good cruise lines that you can travel on. Crystal, Regent, Seabourn and probably many others that provide a value for the money spent. I have had over 50 cruises since 1972 this rates as the worst. NEVER AGAIN Read Less
Sail Date January 2018
This was our first cruise, the whole family went with, as well as my grandchild. The ticket info said that boarding takes place between 10.30am and 4pm. We arrived after 9am, excited to board early. When we got there people were already ... Read More
This was our first cruise, the whole family went with, as well as my grandchild. The ticket info said that boarding takes place between 10.30am and 4pm. We arrived after 9am, excited to board early. When we got there people were already queuing to embark and we stood in line. After 10.30am I asked the security what's happening, why is it taking so long. He said that we will only embark after 12. We stood in the scorching heat for hours, no one came to explain why, no apologies, nothing. We only got to our rooms before 3pm, tired, hungry, miserable. The rooms were very nice and comfortable. The restaurant ( Buffet) operated like a factory. People ate, left their tables, we found a table, the waiter took long to clear the table, wipe it down. The language barrier made it very difficult for us to communicate with the waiter to clear the table, he just waked away with an angry look. The food was ok, not excellent as per the reviews or the videos we watched before the time. The fine dining restaurant was a joke. My husband received a plate with a little rice, chicken in some sauce and hot chips. It looked like a child prepared the food. I ordered a salad, which consisted of droopy lettuce leaves, a yellow sauce and bread that somehow resembled croutons, utterly disgusting. My grandchild got sick the Sunday, before 5pm. He vomited on the bedding and I called reception. They said that they would send someone. After an hour I called again and no one had arrived. I made another call and someone came after 10pm only, with only a sheet and 2 pillow cases. He said there was no other clean bedding and he had to walk very far to get the bedding. Now my question is this. We were 6 people, stayed in 2 cabins, paid R18000, to get service like this. You might brag on the internet with all your wonderful reviews, but the experience we had was putrid. You advertise falsely, what should have been a glorious experience turned out to be one of the worst for me. I will never again embark on an MSC cruise. I hope you add this one onto the internet Thank you! Read Less
Sail Date January 2018
The ship was shabby- worn out dirty carpets, grubby and dirty upholstery in the public rooms. The staff were obviously demoralised and indifferent to the passengers. The worst feature was Silver Seas arrogance in taking us to horrible ... Read More
The ship was shabby- worn out dirty carpets, grubby and dirty upholstery in the public rooms. The staff were obviously demoralised and indifferent to the passengers. The worst feature was Silver Seas arrogance in taking us to horrible ports - 2 days in Richards Bay - a coal export port in South Africa. Fine if you enjoy coal dust with your meals on deck. Second class entertainers and a Cruise Director who seemed bored and was just going through his usual patter. Dirty sun loungers on the very small and crowded sun deck. Worn out, thin and torn deck towels Grossly overpriced tours arranged by the ship. Very poor meet and greet - mainly concerned with getting a swipe of your credit card ! No meaningful meet and greet after returning from shore visits. Food - good but not exceptional for a cruse line that pretends to be at the top of the cruising league. I am not alone in this view - it represents the view on many fellow passengers that I spoke to on the cruise that left Cape Town this January. Read Less
Sail Date January 2018
Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa. 3 Ports were cancelled Service was sub par Food was sub par Maintenance was sub par Attitude of staff was sorry can,t help you We have spent over 55 ... Read More
Cruised on this vessel Dec 6, 2017 to Dec. 21 2017 off South Africa. 3 Ports were cancelled Service was sub par Food was sub par Maintenance was sub par Attitude of staff was sorry can,t help you We have spent over 55 days travelling on Insignia and Nautica and have never had Now we find that the information given to us on departure that the credit balance due to the cancellations would be applied to our credit cards was not correct after three attempts a cheque has not been issued. I would warn anyone thinking of using this firm or their parent company Norwegian to exercise great caution. Last year we took a 35 day cruise on the same ship from Hong Kong to Athens and had the finest cruise of our lives, what can possible change so drastically in an organization of this size that would lead to this kind of decline. As you can probably tell I Read Less
Sail Date December 2017
We are aboard the Nautica right now on the Cape Town to Cape Town trip. I wanted to let you all know a few things so you may not be as crushed as I am feeling right now. First, the pre-cruise tour has been the absolute highlight of this ... Read More
We are aboard the Nautica right now on the Cape Town to Cape Town trip. I wanted to let you all know a few things so you may not be as crushed as I am feeling right now. First, the pre-cruise tour has been the absolute highlight of this trip. Otherwise, I am feeling cheated by a line that we have loved in the past. Cheated out of the holidays as there isn't a single decoration on the ship (a first for a Christmas cruise for us....the ships are usually wonderful) which we had looked forward to in lieu of having anything up at home. Cheated out of money....promises were made about concierge class when we upgraded and the amenities they promised do not exist on this ship. We could have stayed with oceanview and been fine....can't use the balcony as they seas have been rough. The hot tubs are not hot. The food is beyond bland even in the specialty restaurants. Jacques Pepin should be embarrassed to have his name on this. Entertainment is the worst of any Oceania ship we have been on....we don't expect much but this has been terrible and exacerbated by several ports being cancelled. We missed Mossel Bay because the seas were too rough to tender in yet somehow despite having all that extra sailing time we were late to Richards Bay so our game drive was cut short and our guide took the fact that he waited all morning for us out on us by talking to everyone he passed on the road, stopping to watch dung beetles, stopping for a potty break nobody wanted or needed given that we has less time to tour and then said "You could have seen more if you had been on time". Seriously??? Like we had any say in the matter? Then we got to Maputo, where the last time they called there it took 5 hours to clear the ship through immigration (they want to fingerprint and photograph everyone on the ship), the customs people showed up late and then couldn't process people so we left. This appears to be an ongoing problem so I am not sure why Oceania keeps going to this port. Got to Durbin about 1.5 hours early (again, despite having extra sailing time) and went on our scheduled coastal and city tour which was driving in a bus down the highways and interstates with no views to have a 5 minute stop at a beach and a 5 minute stop at a vacant lot in a neighborhood overlooking the city to take pictures of the city through a barb wire fence and then drove through the slums of Durbin. If you scheduled this tour, I suggest you skip it and take a shuttle to the marine park/shopping area. You cannot walk out of the port...must have a bus or taxi though there were few of those around so we couldn't go out in the evening. The tour of Tala Game Reserve was wonderful! Do this! So, that brings us to now. Last night they announced that bad weather is expected so we will overnight in New London and miss Port Elizabeth....don't know why we couldn't stay at New London all day the second day so we could do another excursion or go shopping....anything off the ship but we will leave at 10 a.m.. So, we get one more day on land and three more excruciating days at sea. If you booked your excursions via O Life, you do not get any credit for ones you miss due to cancellations of ports so you cannot even use credits to drink or spa. Our much anticipated African adventure has become a feeling of being held hostage at sea. We started with Oceania on our honeymoon when then the line was new. 15 years later, this will be our last trip with them. I thought this would be a luxurious way to sample Africa but all we are seeing is the inside of a ship. Maybe we will get to see Namibia but I am not holding my breath. Read Less
Sail Date December 2017
We were on the "RSG op die Water Fees" cruise, and what a disaster it was! To start off there was no clear indication of normal and fast tract lines at the book in, after hours in a line we could not find a seat in a ... Read More
We were on the "RSG op die Water Fees" cruise, and what a disaster it was! To start off there was no clear indication of normal and fast tract lines at the book in, after hours in a line we could not find a seat in a restaurant to have lunch, and this is what irritated me most about the cruise: VERY BAD FOOD AND NO PLACE TO SIT! the buffet was sub standard and the so called "hamburgers and hot dogs" not fit for human consumption! I constantly had to battle to get even a cup of coffee and a place to sit and enjoy it... The ship simply doesn't have the infrastructure to COMFORTABLY serve the amount of people they allow on board! The staff were rude: I reported the safe in my cabin as not working and was told that it does "work if you stick something into it to open it" I feel it was VERY EXPENSIVE for what I got - only the suppers in the formal restaurant was of a standard I expected, for the rest it was great disappointment! Any person who enjoys this experience has never been on a Royal Caribbean Cruize! I would rather stay at home that ever venture on a MSC cruise again! Read Less
Sail Date April 2017
Choose this cruise to get from Cape Town to United Kingdom as it was at the best time. Queen Victoria was not till end of month should have waited. Astor suite was beautiful really big well furnished with a lovely stewardess . It was an ... Read More
Choose this cruise to get from Cape Town to United Kingdom as it was at the best time. Queen Victoria was not till end of month should have waited. Astor suite was beautiful really big well furnished with a lovely stewardess . It was an island of comfort in an otherwise mediocre ship. The astor needs a huge dose of TLC, znd some decent money spent on it. Food was OK, breakfast was OK but very predictable, we like tea in a tea pot every teapot was chipped with lids that didn’t fit, that was indicative of the standard of the ship. Crew were very nice, but struggling against the odds. The gym very basic and all instructions in German, considering the ship had spent 6 months cruising Australia a complete lavk of attention to detail . Disembarkation the premium suites were advertised as disembark at your leisure, they were in such a hurry to get every one off as coach loads of embarking passengers had arrived, and coaches for Victoria had arrived, just called everyone together. It was a rugby scrum of 800 passengers. Customer service have not answered my emails after 5 months. Read Less
Sail Date April 2017
Very poor value for money. If its expensive it must be good - Yes? Oh no this a case of the emperor's new clothes, this ship has nothing to show. Where is the luxury? Rear half of the had a very strong smell of diesel fumes ... Read More
Very poor value for money. If its expensive it must be good - Yes? Oh no this a case of the emperor's new clothes, this ship has nothing to show. Where is the luxury? Rear half of the had a very strong smell of diesel fumes throughout the cruise - we kept away from this as much as we could to avoid these potentially carcinogenic gases. Cabin was very cold and changing thermostat setting did not seem to make it any warmer - we complained about this to our Butler who said he would report it but the cabin remained unbearably cold all through the holiday. (several people on board were complaining about this and a few people (including ourselves) were looking to buy something warm to from ship’s shop, to no avail. In order to keep warm in the cabin we had to wrap ourselves in the extra blankets provided from the wardrobe. We even had to use these on our beds at night in order to stay warm during sleep. Sheets were same “sub standard” as the towels, thin, greyish white and poor quality. The “quilt” was a cotton bag with a dirty brown blanket tucked inside and hardly wide enough for the narrow bed.. The Bathroom was dark and dowdy and a dark brown colour marble effect. Dull lighting and over sink light eventually comes on after a minute or so of flickering Toilet flush stopped working and couple of times and had to reported. Towels worn thin, hard and and off white colour - basically worn out. When running water for the first time both bath and sink would fill with a very dark brown liquid. After running the water for a while it became a light brown colour which we risked using. This happened most days. Shower a “dribble” of water and certainly not powerful enough to clean one’s body well. The in-room bar contained: Two bottles of beer. Two bottles of water Two small cans of tonic water - what on earth we would do with this I don’t know. One can of Coke light One can of normal Coke A lot of empty space There were limited dining venues, one being the pool bar which at night "converted" to a different venue but had the same as the daytime menu, burgers, hot dogs, tuna salad etc.. A kettle and tea bags in the room would be nice. Yes, you could order a tea of coffee from room service - sorry butler, which we did but sometimes you get two bags (for the two of us) but hardly enough water to fill the cups. This experience first thing in a morning leaves you with a dilemma for your second cup. Do we order from the butler again or get dressed and seek a cup somewhere else on the ship? On one occasion our butler thought he was doing us a good turn and brought three tea bags but sadly only enough water for two cups. Tours were also second rate and one even downright dangerous. Maputo is a prime example: a complete rip off - $99 each. About 10 of us were put into a scruffy old mini bus and driven around the town for an hour or so to look at a few buildings and walk around a market. Our guide keep telling us about his terrifying mugging at knifepoint that morning on his way to work. Not very encouraging! Clearly Silversea had paid no attention to our “safety and comfort” during this particular tour. To add insult, at the last minute Silversea charged us all an extra $25 each for a visa. Everybody complained about this last minute charge. Whilst a visa fee might be payable why didn’t silversea build this into the tour price! We didn't find any entertainment and one of the bars close every night at 8.30 despite candles being lit at tables at 8 pm. Strange! Read Less
Sail Date January 2017
We were going to celebrate our 50th wedding anniversary and my wife's birthday. Also a bucket list item to africa. We were told and read that regent was the "gold standard" for cruise lines. The cost was over the top but ... Read More
We were going to celebrate our 50th wedding anniversary and my wife's birthday. Also a bucket list item to africa. We were told and read that regent was the "gold standard" for cruise lines. The cost was over the top but decided to go based on above recommendations. First,confusion by shore staff on both transfers from embarkation hotel to ship and back to hotel at conclusion of sailing. Second, weather prevented sailing for 1 1/2 days. No back up plan by regent staff. Third, dining was slow and food often came to table barely warm. There was nothing very special with the food served at any time. Fourth, a total of three ports were not visited due to having to remaining in port due to weather. Again regent had no backup plan to compensate for lost ports. Fifth, little things like dirty windows going uncleaned throughout sailing, no air conditioning in a tour bus, and i could go on. Our expectations of a quality cruise were not met. Sixth, this was our first and now certainly the last time we sail with regent seven seas. Read Less
Sail Date November 2016
Astor suite great, spacious and beautifully equipped lovely steward. Staff did their best. Rest of the ship could do with a lot ofTLC. Embarkation was a nightmare, the three premium suites supposedly offered leisurely disembarkation, it ... Read More
Astor suite great, spacious and beautifully equipped lovely steward. Staff did their best. Rest of the ship could do with a lot ofTLC. Embarkation was a nightmare, the three premium suites supposedly offered leisurely disembarkation, it was a rugby scrum, every one called together before they were ready. Even a couple who had to go to the hospital were caught up in this. They just wanted every one of as soon as possible because the coaches of embarking passengers had arrivef We chose this ad only ship that was going from cape town to southhampton at a time we wanted, Queen Victoria was nesrly a month later, should hsve waiteda month food was ok but nothing to write home about , gym not up to much, as a wsy of getting from A to B rather thsn flying back from cape town was ok, as a holiday very very very very very very very very very very very very very disappointing. My advice is this a a budgetcruise line and it shows Read Less
Sail Date April 2016
We booked this cruise as part of a package including a pre-cruise stay in Cape Town , which we very much enjoyed, followed by a 4 night safari at Shamwari, which was amazing, and would recommend to anyone visiting this area. We have ... Read More
We booked this cruise as part of a package including a pre-cruise stay in Cape Town , which we very much enjoyed, followed by a 4 night safari at Shamwari, which was amazing, and would recommend to anyone visiting this area. We have cruised extensively, (25 +) mainly with 5 star lines such as Celebrity, Holland Amaerica and Royal Carribbean, and have also "treated" ourselves a few times by travelling with Crystal and to a lesser extent Azamara. Stupidly, I booked this holiday without reading the reviews on this website, and once I did, convinced myself that the negative reviews were written by "picky people", who would never be satisfied whatever service they received. Sadly, we found the negative reviews to be an accurate reflection of our experience. The ship is very tired, with refit overdue. We could have forgiven this if the rest of the experience was up to our expectations, however we found it lacking in almost every area. Service was OK, but nothing special. The ship was only at 2/3 capacity, which would indicate that as crew numbers actually exceeded passengers, we would experience exceptional service, sadly it was nothing better (if in fact not perhaps not as good) as that on a larger ship. Entertainment was limited to the same 6 singers more or less EVERY night, which after day 2 became very tedious. There was one exception, when the Cruise Director (in the cruise business for over 40 years) did his own show. Food, whilst a variety of dining venues is offered, we found the quality to be pretty mediocre, again falling short of all the other cruise lines we have travelled with. The theme throughout the ship is Italian (proably my favoutprite), but we struggled to find something to tempt us most nights, and when the food arrived it was bland, with sauces very "floury". On most cruise lines, you can order a steak each night as an alternative. On Silver Sea, it is a Burger! Whilst my husband tried one, and found it pleasant, and better than the regular menu, we didn't consider this to be 6 star cuisine. We placed a complaint with Silver Sea on our return. The response we received was that we should have tried one of their newer ships! Needless to say we will not be bothering. For a true 6 star experience, we would highly recommend Crystal, where the ship, service and food are exceptional. Read Less
Sail Date February 2016
Went with Oceania from Capetown to Singapore . Don't do it sounds exotic but African ports other than Capetown not worth doing . Maldives and Seychelles were good but not enough to warrant this expense and time . As far as Oceania ... Read More
Went with Oceania from Capetown to Singapore . Don't do it sounds exotic but African ports other than Capetown not worth doing . Maldives and Seychelles were good but not enough to warrant this expense and time . As far as Oceania goes the food was very good and the general staff were excellent , but that's as far as it went . The cruise director was terrible as was the lack of entertainment and activities . The seas were rough which was not the ship's fault but being smaller it moved a lot and I don't believe stablerlizers were used . We paid $900 US for tips but had no say in how they were distributed . To make matters worse , their baggage handlers managed to break a full bottle of rum securely wrapped in the middle of my suitcase just moving it from our cabin to the dock . How is beyond me they must have thrown it from the deck . I didn't realize until we got to our hotel and I had rum through everything as well as broken pieces of glass . Two letters that we paid the ship to post never arrived to our relatives . . A letter to their so called customer service has gone unanswered .I hopoe this report helps other people to not make the mistake we did .All this is fact and the first time I have ever written a complaint about a cruise line . Read Less
Sail Date January 2014
My wife and I (age 41) and our two children ages 5 and 7 did the 4 day cruise from Cape Town/PE/Durban in December 2012 and we were all 1st time cruisers. We are South Africans. We went on the boat with an open mind and to be honest, ... Read More
My wife and I (age 41) and our two children ages 5 and 7 did the 4 day cruise from Cape Town/PE/Durban in December 2012 and we were all 1st time cruisers. We are South Africans. We went on the boat with an open mind and to be honest, disembarked feeling rather disappointed. Overall we expected more but here are my thoughts: Despite all the horror stories, the embarkation procedure took about 1 hour to get on board and that was quite acceptable to me. We stayed in two balcony suites adjacent to each other and they opened the divider between the two, which was very useful for us. South African sea waters do get quite rough so drink your tablets – it helps. For me the biggest disappointment was the food. It is mass produced, bland, tasteless, pre-cooked and often cold and definitely not 5 star. The waiters are super efficient and work like clockwork. However, if the menus stay 98% the same for 4 days in a row you feel disappointed. The same with the outside restaurant which served oven cooked pizza every afternoon. Also in respect of the quality, at breakfast e.g. the bacon was over fried to the point of being inedible, so I rather opted for fruit salad and cereal from a box. The buffet restaurant on the 11th floor La Terrazzo smells – rather avoid it. Otherwise the entertainment, pool, gym etc is all quite nice and the kids thoroughly enjoyed it. My saving grace was the balcony suite because I could sit there and read a book whilst the sea quietly rolled by– indeed very relaxing .I see they advertise these specials at R7480 for two adults for a 4 night cruise. However, we paid R23,000 for the two balcony suites, and add another R2000 for drinks plus plane tickets and you see yourself quickly spend R30,000 in 4 days. Also the drinks are very expensive and 4 cans of Coke sold for R100 and that also included a 15% service fee. For that amount of money there are ten times better holidays in South Africa. Just go to the Arrabella or the Le Franschoek hotels for starters. I think if you are from the lower middle income groups WHO LOVES EATING BUFFET and you would like to stuff your face with food and get a 2nd, 3rd or 4th portion, then this is definitely for you (and there were quite a few on the cruise). Then R7480 is probably well worth it. If however, you like fine dining and don’t want to feel like you are just a number and someone is constantly trying to sell you something like photos, shore excursions, spa packages etc then rather go on a smaller cruise. The MSC Sinfonia is very much about numbers and high volumes of passengers. Sorry I won’t do it again. Read Less
Sail Date December 2012

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