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250 Cape Town to Africa Cruise Reviews

Background: We had booked a 14-day fly/cruise package directly through Fred Olsen leaving from Cape Town, visiting Port Elizabeth, Richard’s Bay, Mayotte, Madagascar and the Seychelles. Flights: Instead of the direct flight we were ... Read More
Background: We had booked a 14-day fly/cruise package directly through Fred Olsen leaving from Cape Town, visiting Port Elizabeth, Richard’s Bay, Mayotte, Madagascar and the Seychelles. Flights: Instead of the direct flight we were supposed to have, we had to go through Johannesburg, collect our luggage, go through customs, re-check our luggage, change terminals and take another flight to Cape Town. It was a nightmare and took 22 hours. For the return flight we had a 5-hour flight to Dohar, a 3 hour wait at midnight followed by a 7-hour flight to UK. What upset me most about the whole experience was that other passengers had direct flights both ways. Ports of Call: In Port Elizabeth, the debunking service failed to show. The ship was 12 hours late leaving the port. In Richard's Bay, our berth was next to a Coal Factory and everything on the ship including us was covered in a thin layer of black soot. The shore excursion arranged by the cruise was terrible. We completely missed the next port of call, Mayotte in the Comoro Islands. This is a rarely visited island and we were looking forward to visiting it. Disembarkation: In Seychelles we had to be out of our cabin by 8:00 AM. Our flight was at 6:15 PM. We were left for hours queuing in the 34 degree non air-conditioned Airport. Cabin/Food/Entertainment/Service: The cabin was nice, the food was excellent, the entertainment was very professional, the service by the crew was first rate and the port talk etc. were very informative. The Ship: is a bit dated but comfortable and small enough to give an intimate atmosphere. Summary: It is a shame that these administrative disasters spoilt an otherwise very pleasant cruise. Read Less
Sail Date October 2019
The Silversea expedition ship Silver Cloud may be old, but it’s totally modern, attractive and comfortable. My wife and I had a wonderful 34-day cruise in spring 2019 from Capetown to Lisbon, stopping at 17 places in western Africa. Our ... Read More
The Silversea expedition ship Silver Cloud may be old, but it’s totally modern, attractive and comfortable. My wife and I had a wonderful 34-day cruise in spring 2019 from Capetown to Lisbon, stopping at 17 places in western Africa. Our suite was great, as were the staff and the public areas. Food ranged from good to very good, sometimes excellent. There were shortcomings. Three scheduled ports were dropped before we left because of security issues. People booking this cruise in the future need to know they may not get all the ports they paid for. Also, not all the ship excursions were well-run and supervised. And the enrichment speakers could have been better. The Ship. Built in 1994 and heavily refurbished in 2017, the Cloud looks like a real ship. It’s almost perfectly maintained. Painters were frequently seen doing touch-ups, a sign of a well-run vessel. Suites have pleasant, usable balconies, two chairs, a sofa, a coffee table and a desk, and small but utilitarian bathrooms with a shower. Storage space was okay. We asked to have one chair removed, as it crowded the room and wasn’t needed, but the staff refused. Soundproofing between rooms was inadequate. Basic wifi was free and worked well most of the time. Air conditioning was okay. We had Room 622—a perfect location. The pool area had sufficient lounges, but one of the whirlpools was too cold and sometimes closed and complaints failed to correct the situation. The captain, Vincent Taillard, and the ship officers were cordial but standoffish. The social director, Moss Hills, was delightful. And quietly famous. Years ago, with another company, he helped lead the successful abandonment of a sinking cruise ship. The Food. We’re critical people, and we mostly enjoyed the meals. A few dishes seemed too edgy. The breakfast buffet could have used more variety. And, like seemingly all cruise ships, the Cloud featured awful frozen hash-brown potato patties. A reuben sandwich at lunch was terrible. How about some simple recognizable grilled sandwiches? Overall, we had good choices and found the food at least good and sometimes excellent. I had fillet mignon four times—really good each time. Wine and cocktails flowed freely. We enjoyed every glass of wine we drank, although we realize they don’t serve $40-a-bottle wine. Room service food was good. Waiters were good. The Restaurant, where you don’t need reservations, was the best. La Terrazza, which features Italian in the evening, lacked variety. The Grill, on the outdoor deck, features a grill-your-own meat on a hot volcanic rock. We went once. Never again. I guess some people like the concept. We don’t. Why not just have a good outdoor grill/barbecue? There is a specialty French restaurant that requires a steep extra charge. The Expedition. The Cloud fell short here. Admittedly the itinerary was ambitious, including places were many ships never go, in a difficult environment. We wanted to experience the sights and culture of west Africa first-hand. We did. Every port offered a least one shore excursion covered by the ship fare. Some were great. Some were okay. Some sadly lacking. Some didn’t deliver what was promised when we reserved. Guides were sometimes poor. Supervision from the ship expedition staff was too-frequently lacking. The expedition leader, Nicki D’Souza, was not up to the task. Silversea needs to hire people from Tauck to demonstrate how to run tours. We had one great speaker—a former top assistant to Nelson Mandela. But where were the black professors, journalists or politicians from west Africa? Not on our ship. Conclusion. We’re not sure we’d book the cruise again. It’s really expensive. The missed ports and the shaky shore excursions were irritating. We could and should have gotten more for our money. But we accomplished a lot of our goals and we learned and we had fun. Read Less
Sail Date March 2019
We were on board for 36 days and had some really great crew members, but serious issues with many the didn’t have a clue what they were doing and some just plain overwhelmed. Our cabin stewardess was the worst I have had in 40 YEARS of ... Read More
We were on board for 36 days and had some really great crew members, but serious issues with many the didn’t have a clue what they were doing and some just plain overwhelmed. Our cabin stewardess was the worst I have had in 40 YEARS of cruising...clearly overwhelmed, everyday her service cart was the last to leave the passageway....where are the supervisiors to help with the proper training and make sure her staff have the tools they need to be successful. At one point it was suggested we keep a regular schedule by getting up in the morning at the same time each day!!!! Beverage service was so bad in the Grand Salon about 1/2 into the cruise they decided to go with premade drinks for the shows so the waiter didn’t have to take all those bothersome drink orders...some evening you had to ask several times for a beverage...Had to ask 2-3 times for a glass of ice, and we had to laugh one night in the MDR I asked for a wafer cookie for my ice cream....it arrived with ice cream on the pointy end, clearing taken from some other order....or previous order!!! Noticed little cheap things like no breadsticks on the table at lunch, at breakfast no little jars of jams, had big containers on the buffet to scoops out of...no hor’dourves at the formal night. If you want honey for your tea you have to scoop!!! In the Seabourn Square the honey was put into the cup, as they don’t have any little jars....guess one needs to bring their own from home....not exactly luxury! The food is for the most part quite good. However we were on 2 segments and the menus were the same for both segments. Ordered room service 2 evening when we were “fooded-out”, club sandwich which I have had in the past and was quite good...it use to be 4 sections this time it was only 2! To the good the nibbles up on deck 10 in the evening are excellent....noticed on some occasions the carpets were not cleaned of crumbs from afternoon tea!!! We did really enjoy our CD Ross Roberts, excellent...and the speakers and entertainment staff were good as well... This itinerary was very interesting but we would not go back to any of the ports except Cape Town and Singapore....if you are not a sun person you will find the the Indian Ocean really hot and humid! My only hope is that Seabourn gets it’s act together as this is the 3rd year the service isn’t what we expect....suggest more rigorous interviews and training on land and more extensive....before you subject paying passengers to amateur hour!!! Read Less
Sail Date March 2019
Our 5th Seabourn cruise and every time I say 'this was my favourite'! We enjoyed every minute despite having some dodgy weather to cope with and missing a couple of ports because of that. We felt that this was the happiest ... Read More
Our 5th Seabourn cruise and every time I say 'this was my favourite'! We enjoyed every minute despite having some dodgy weather to cope with and missing a couple of ports because of that. We felt that this was the happiest cruise we'd been on, more or less everyone was cheerful and that was down, as always, to the superb Staff who yet again went over and above to make it as enjoyable as possible for the passengers. It was helped along by a fantastic Cruise Director and his two Assistants who were such fun and so hardworking. The Executive Chef was far more prominent than normal, with live cooking regularly on deck with the Head of Food and Beverage - what a team! They worked together so well alongside the Cruise Director. Service was perfect in the main Dining Room and Earth & Ocean was superb. Hardworking staff made the Colonnade enjoyable - the food offering in all restaurants could not be faulted. There was great fun crossing the Equator, I won't spoil it for anyone reading, it is an event! All in all, a fantastic cruise. Read Less
Sail Date March 2019
Having cruised on larger ships (Cunard & Celebrity), we decided to try a luxury, mid-size ship and booked the Seabourn Sojourn for its 20 night cruise from Cape Town to the Maldives. On the plus side: 1) Our embarkation and ... Read More
Having cruised on larger ships (Cunard & Celebrity), we decided to try a luxury, mid-size ship and booked the Seabourn Sojourn for its 20 night cruise from Cape Town to the Maldives. On the plus side: 1) Our embarkation and disembarkation were managed efficiently. 1) The verandah cabin was a pleasant surprise - spacious with heaps of hanging/drawer space and an enormous modern bathroom. 2) The passenger-contact staff are extremely pleasant and helpful, especially our cabin stewardess and the dining room servers. Guest Relations were responsive to my concerns regarding the ship's patchy, frustrating internet access and often re-instated my lost time. The Cruise Director, Ross, was an energetic activities organiser, comedian and great singer - a real asset. Likewise the F&B Manager, Mario, who handled my complaints regarding several disappointing meals. 3) The entertainment and lectures that we attended were mostly of high quality, although the standard dropped off a bit towards the end of the cruise (the final 5 days at sea). 4) The daytime band, the Trio, were bland and uninspiring - they played mostly "elevator music". A pity the full rock band was not used more during the day and early evenings. The downsides generally relate to deficiencies with the swimming pool and gym (both are too small), inconsistent food quality and the poor management of "destination services" ie ship to shore transport and shore excursions. For example, the excursion to Addo Game Park was a debacle as nearly 20 passengers had to be transported around the park in small mini-vans, rather than the large, open 4WD trucks advertised. Plus the ship's transport from the port to the main town (Fort Dauphin) in Madagascar was irregular, resulting in delays, with no-one from the ship present (initially) on site to co-ordinate arrangements and inform passengers. Also, the ship does not adequately handle 1 to 2 metre ocean swell and, unlike our other cruises. I was sea-sick on a couple of bad weather days. Overall, it is doubtful that paying twice the nightly rate for a Seabourn cruise is justifed vs the larger ships, especially as both internet charges and shore excursions (which are expensive and problematic) are not included. Read Less
Sail Date March 2019
i have been on this cruise before and had the time of my life, needless to say this time round i had told all my friends and family join, we were about 21, adults and kids. I had elderly members in my group who had never traveled, now ... Read More
i have been on this cruise before and had the time of my life, needless to say this time round i had told all my friends and family join, we were about 21, adults and kids. I had elderly members in my group who had never traveled, now they get to enjoy the cruise and its luxuries with their kids and grand kids. I was to celebrate my daughters 1st and nieces 3rd birthday on board or so we planned. I know you cant control the weather so when we received text message no 5 after our cruise had a 2 day delay due to gale force winds we were still excited to make the most of our holiday. We were told to be in Cape Towns port by 8am the Saturday morning (26th January) for a swift embarkation, unfortunately i spent all of 4 hours in the line with a restless kid in arm. By the time i eventually got onto the ship the halal buffet was anorexic with almost nothing available. The water was choppy but the ship was trying to make up as much time as possible, at one point i thought we were a speed boat, my entire party suffered from vertigo, mostly on the first night. Supper was mediocre and we didn't get a Gala evening. Our waiters seemed exhausted and unwilling to assist, not normally the case in my past experiences. I was on the melody, an extinct and ancient ship for 19 days in 2011 and had the time of my life, this cruise was supposed to be top all my expectations but was an anti climax. We didnt stop in Port Elizabeth and got into Durban earlier than expected. on the brink of disembarkation i was told that i could not leave the ship because i had an outstanding balance on my account. i had to head back to reception where there was a 40 min line because of all the queries passengers had. They billed me $1.50 per person for a UNICEF donation. This should be optional and not a prerequisite payment before you leave the ship. I donate to my own organisations and how the hell do i know that MSC actually gives my money to UNICEF. based on this they removed my charges and i was allowed to leave the ship almost an hour later... If one pays for a luxury experience especially for leisure and relaxation purposes especially if you saving and looking forward to it for months. Its a complete let down when you utilized your annual leave or savings for a trip and us as consumers gets the short end of the stick.. MSC just picks up more people in Durban and can start fresh giving them an ultimate experience. Instead of them cancelling the trip in totality because it would cost the company an arm or a leg, this trip was a taxi service to Durban because you inevitably had to go there as part of your itinerary. The passengers were dragged along for the speedy and bumpy ride and all you can do is compensate us with a lousy 20% on our next cruise excluding service and port charges...HOW IS THAT WORTH IT? do you classify that as compensation for my inconvenience and disappointment? IM BEYOND GUTTED! Read Less
Sail Date January 2019
We were expecting a relaxing leisurely cruise from CT to Durban. Due to wind the cruise was shortened by two days. In our experience not enough was done from the side of MSC to ensure the least discomfort for passengers. Firstly we were ... Read More
We were expecting a relaxing leisurely cruise from CT to Durban. Due to wind the cruise was shortened by two days. In our experience not enough was done from the side of MSC to ensure the least discomfort for passengers. Firstly we were informed by SMS to be at the harbor at 8am and that embarkation would start promptly afterwards. Queuing for nearly five hours apparently due to the lengthy disembarkation of passengers on board was a nightmare. This could have been avoided had MSC taken the trouble to inform passengers beforehand that embarkation would be delayed. Staff were not always very helpful when assistance was needed with changing of flights and hotel reservations due to the late arrival in Durban. Ship phones were out of order and cellphone reception was poor. Prepaid wine packages (For 2 days instead of 4) were not refundable. Selection of wines on Wine packages was limited due to stock shortages according to staff. Shortage of cool drinks & beverages.. No information has been forthcoming from MSC regarding refund of shortened trip. All in all it was a rushed stressful experience spending more time in ques and sorting out travel arrangements instead of relaxing. In conclusion we feel that the trip should have been cancelled and similar cruises should have been scheduled at later dates. Read Less
Sail Date January 2019
The 2 day delay resulted in a lot of disorganization and a feeling of being rushed, which wasn't relaxing. Embarking took 5 hours, and was very uncomfortable. Service was good by some, but really rude by others. The fruit juice served ... Read More
The 2 day delay resulted in a lot of disorganization and a feeling of being rushed, which wasn't relaxing. Embarking took 5 hours, and was very uncomfortable. Service was good by some, but really rude by others. The fruit juice served with breakfast was terrible. The coffee wasn't much better. Some meals were good, others were very poor. I didn't appreciate having to pay 15% service fee on everything, even when I fetched my own drinks from the bar. The delay in confirming our new arrival time in Durban meant that we incurred costs to change flight times. We tried to claim for the additional costs, but the claim was not accepted. I think this is very unfair. There is very little management of the Jacuzzis, and they were overcrowded and dominated by certain people for the majority of the time. The queues at reception were always long, resulting in holiday time being wasted in order to sort things out e.g. cruise card not working. Read Less
Sail Date January 2019
I embarked from Cape Town and unfortunately had a bit of a tough time with the weather so our cruise was delayed by two days. This however is not anyone's fault and totally understand MSC's reasoning for not embarking on the ... Read More
I embarked from Cape Town and unfortunately had a bit of a tough time with the weather so our cruise was delayed by two days. This however is not anyone's fault and totally understand MSC's reasoning for not embarking on the 24th. We only embarked the 26th January. Embarkation is a very long and tedious process. The waiting before going on board is crazy and very tiring. The ship is so beautiful. The staff on board is very welcoming and cheerful. I loved seeing a mixed diversity of people from all over the World. It was lovely interacting with staff who is willing to chat to you about their life on board, their country and culture and just about general things as well. Whenever I passed a staff member, they would greet with a friendly hello and smile :) The cabin I stayed in was okay however I was VERY disappointed to find a filthy used pair of underwear that didn't belong to myself or the person I shared the room with. I assume that the staff didn't clean correctly as there was a bit of a rush on the 26th. This shouldn't have been missed though. It was nasty and makes me question if the sheets were even changed. My dietary requirement is halaal and I was very disappointed to see the sad selection of halaal food in the buffet section on deck 13. There is a wide variety of halaal food that could have been catered for. Curry is not the only halaal food. In future, I would like to see a bigger variety of food in the halaal section :) Evening dinner was okay. We had a great waiter (Kurniawan). He was so helpful when selecting our meals. He was really friendly as well. The entertainment really blew me away from the shows in the theater to the live bands in the lounges to the daily activities on deck 13. Very impressed by the MSC's entertainment staff as well. They really know how to get the crowd hyped up and they make sure everyone is having fun. The service onboard was great! The receptionists were really helpful with whatever questions I had and they were very professional. We did some shopping onboard and each shop we went to we were greeted with smiles and good customer service. I purchased a spa package before embarkation and it's totally worth it! The masseuse, Maria, was so lovely and so good at her job. She made me feel comfortable and very relaxed. The spa facilities are great! The sauna and Turkish baths are amazing and so relaxing. 100% would recommend! Unfortunately, we booked a shore excursion for PE but it was canceled due to missing a few days on the boat so we never got to experience a sore excursion :( I would definitely cruise with MSC again. It was an enjoyable experience being onboard the MSC Musica. Read Less
Sail Date January 2019
We started planning this trip in May 2018, we booked in June 2018. We planned a holiday around this trip. First we flew down from Johannesburg on the 21st January, we explored Cape Town and did a few excursions which went very well. This ... Read More
We started planning this trip in May 2018, we booked in June 2018. We planned a holiday around this trip. First we flew down from Johannesburg on the 21st January, we explored Cape Town and did a few excursions which went very well. This was our first time on a cruise and we were very excited after reading a lot of reviews and feedback from other people who have done the trip. The start was not so good due to the wind and the boat not being able to enter the harbor, but eventually on Saturday we could board. Off we started exploring the boat after if left the harbor. We ended up in the spa area and seeing that we booked in advance the massages we decided to go for our massage the same day, we booked for 16H30. We went to our cabin to prepare and went for the Jacuzzi inside the spa area which we though we could use any time during the cruise, well the next day we were told we used our day and it was only valid for the day, not like it was mentioned for the whole trip. We also planned for the 4 days and bought drinks packages in advance, this could not be returned and had to drink 3 drink packages in two days. The rest of the trip was good, really enjoyed it will however recommend not to purchase packages in advance it works out cheaper when you buy onboard. The cocktails being served was also not well prepared and brought in a normal plastic glass, it was not presented as I expected of a cocktail. Read Less
Sail Date January 2019
We are pensioner couple on our FIRST cruise ever. We were so excited before trip but the reality soon set in when we were told the ship would be 2days late docking in CTown and hence cruise cut short by 2 days ... Read More
We are pensioner couple on our FIRST cruise ever. We were so excited before trip but the reality soon set in when we were told the ship would be 2days late docking in CTown and hence cruise cut short by 2 days . Embarkation was very busy but ok and delayed due to passengers still getting off. Our cabins were very nice and clean . However we were angry when we were only told on the last day that the ship would arrive 7 hours late and we still had to disembark. We could not get any internet signal and spent hours in the cyber room without sucess to try and get new flights scheduled . The final day was spent standing and waiting in queues at reception for use of the only phone . They told us expenses in the delay in Durban would be covered . We never saw a show due to the fiasco of waiting . The evening meals were of a poor quality and quantity . The reception was understaffed and very stressed We disembarked in Durban and had to find our own way to get a hotel and later we learned that all flights to Cape town were booked up for 2 days . So we were stuck in Durban hotel. OVERALL IT WAS A GREAT DISSAPOINTMENT for us oldies especially when our claims for expenses in Durban were later declined. Such a waste !!! Read Less
Sail Date January 2019
The food was poor compared to previous cruises. The bar service was slow and the quality of the cocktails was inconsistent. The cabins were very comfortable and clean. The embarkation process was a circus. Having been told to get to the ... Read More
The food was poor compared to previous cruises. The bar service was slow and the quality of the cocktails was inconsistent. The cabins were very comfortable and clean. The embarkation process was a circus. Having been told to get to the terminal early, we were then told to sit and wait. No refreshments were offered and the shore based personnel became fractious and rude. While the delay in the ship arriving was not MSC's fault, I believe they should have been far more forthcoming with apologies, gestures and financial compensation. People were just dumped at hotels and had to fend for themselves. The insurance cover was not explained clearly and I know there are going to be some very angry guests who ended spending way more than R1250 per person in accommodation, meals, transport and drinks. The 50% refund on the cruise and 20% discount on a future cruise just doesn't go far enough. Read Less
Sail Date January 2019
Due to the delay we only embarked on 26Jan 2019 sadly missing two days of fun we were looking forward to..nevertheless once on board we were in awe of the beauty & magnitude of the ship & then the fun started. We loved the various ... Read More
Due to the delay we only embarked on 26Jan 2019 sadly missing two days of fun we were looking forward to..nevertheless once on board we were in awe of the beauty & magnitude of the ship & then the fun started. We loved the various lounges & bar areas for relaxation & good music. The dining sittings in the restaurant caters for everyones needs & the staff serving guests with a smile & then having the opportunity to meet wonderful people at the table we share with.Our highlight the sushi restaurant (my favourite). Our balcony cabin for two very spacious & clean..the staff (& that includes everyone) very friendly & helpful at all times & they work long hours daily. Its also fantastic on the pool deck soaking up the sun & having fun with activities organised by the entertainment team.Its your lucky day if you win something.The shows in the theatre outstanding!!!Professionalism beyond words! The cruise overall is too much to see & do & theres too little time..definitely another cruise planned for the future.. Read Less
Sail Date January 2019
Choose this as a first time cruise to explore other cruises. Thought that four days from Cape Town via Port Elizabeth too Durban would be a great test of the waters so to speak. Ended up frustrated at late departure due to high winds ... Read More
Choose this as a first time cruise to explore other cruises. Thought that four days from Cape Town via Port Elizabeth too Durban would be a great test of the waters so to speak. Ended up frustrated at late departure due to high winds preventing scheduled departure. More annoying was the lack of communication from MSC regarding anticipated departure as well as impact delay would make on arrival as we had already booked a return flight to Cape Town. Instead we had to rely on mixed messages from on board passengers on social media. Even the travel agent did not/could not supply updated information. When we eventually did board two days late there was again insufficient information regarding arrival date and time. MSC eventually let us know on the day that we would disembark at lunch time. This lack of communication resulted in our having delayed our flight unnecessarily as well as extra cost including an overnight stay in a hotel. The boat itself was great and the good as good as expected however this was ruined by very poor service from a waiter at breakfast. When we did get some reimbursement from MSC for the loss of two of the four days trip it worked out at about 20% of what the trip cost and nowhere near 50%! All in all very disappointing and definitely not worth recommending to anyone ever. Read Less
Sail Date January 2019
We and our extended family have travelled numerous occassions with the MSC and had pleasant and fun experiences, but the recent trip with MSC Musica was a disaster. We've made a few trips with the ship; Meditteranean cruise, ... Read More
We and our extended family have travelled numerous occassions with the MSC and had pleasant and fun experiences, but the recent trip with MSC Musica was a disaster. We've made a few trips with the ship; Meditteranean cruise, Cruise to Maurituis, Durban to Portuguese Island, Cape Town to P.E to Durban. This was the worst trip ever, having to cram the whole journey in 2 days. We were rocking from side to side due to the speed. Our cabin toilet was filthy and bathroom had no towels. The bar fridge had a plate with left over food in it. I explicity requested vegetarian foods for a few of us, but the selection was seriously few and bad, even the desserts were terrible. (This was our first night on the ship.) The waiter at least arranged for a better selection of foods for supper on the last night at the restaurant for us. We could not dock in PE and it was race to get to Durban in 2 days. The Embarkation was long and tiring, having to wait from 8am to 12 without refreshments and standing in a long queue in an unused warehouse which was bird envested and dirty, having to walk along the ailes to land up in the extreme hot sun without shade. Disembarking was another tiring exercise. We had to leave our bags outside our cabins by 8am and wait in the overly full lounge as we had to be out of our cabins by 10am. We were a group of 10 people, hoping to have a good long weekend on the ship but we were sadly disappointed. I used to tell my family and friends that the best holiday you can take would be on a cruise, I was terribly wrong! Read Less
Sail Date January 2019
Chose this cruise as we are regular cruisers and wanted to take my daughters on it for the experience. Food was ample and tasteful. Beautiful ship,comfortable cabins . Clean We were disappointed about the late departure as ... Read More
Chose this cruise as we are regular cruisers and wanted to take my daughters on it for the experience. Food was ample and tasteful. Beautiful ship,comfortable cabins . Clean We were disappointed about the late departure as this was our only holiday for the year as I am a Nurse and my husband Police Officer. This was the only time we could take off for vacation. My 2 daughters were soooo excited, but due to the delay the excited decreased. We did not want to be reimbursed, we were hoping MSC company would suggest to offer us a another 2 day cruise like from Cape Town to Nowhere to Cape Town maybe next year. We would have enjoyed another trip, but we not sure if we will ever be able to afford one in the future. We would definitely want to go again, but I guess another 2 years of saving will do the trick. Thank you to the Captain and the drivers of the cruise for taking us smoothly and safely to Durban. Also thank you to the crew, waiters and the cleaning of our cabin. Read Less
Sail Date January 2019
Chosen cruise was a family cruise and loved it. Restaurants was well filled and had good service levels in the restaurants. Buffet was excellent although there needs to be some sort of system in place when collecting ones food at the ... Read More
Chosen cruise was a family cruise and loved it. Restaurants was well filled and had good service levels in the restaurants. Buffet was excellent although there needs to be some sort of system in place when collecting ones food at the restaurants. It can become chaos at times. The other one big thing was when boarding the experience was not nice as we did not know where to go stand when we arrived, nobody was outside directing people. we just had to figure it out. Cabin was clean, bathroom was a good sized. Entertainment was excellent and well worth the watch. Traveled with kids, kids enjoyed the kids section on the ship. We are planning to do this cruise again as this was our second trip thus far. The ship was beautiful and only negative I had was that there was no kids water section which the previous ship had. On deck entertainment was a little unexciting as i would have liked more interaction. overall the trip was enjoyable. Can't wait for our next sail date. Read Less
Sail Date January 2019
i booked this date because I we did not want to go on the Jazz cruise. As it was our first time on a cruise ship, we were quite amazed with everything. The interior of the ship, wow! Our cabin was a real surprise. It was so beautiful and ... Read More
i booked this date because I we did not want to go on the Jazz cruise. As it was our first time on a cruise ship, we were quite amazed with everything. The interior of the ship, wow! Our cabin was a real surprise. It was so beautiful and clean. The service was also A1. The dining room were so beautiful. We ate one night in the dining room, but prefer the buffet on the 13th floor. As we were on holiday, the time schedule did'nt work with usl But the food in the dining room as well at the buffet were fantastic. The entertainment - shows, arts and craft, bingo were very good. I wish we had more shows. The entertainment team could get a big YES from everybody. They were suburb with everyting they did to keep us entertained. I must draw the attention to Marco - he was a feast. My granddaughter went with us and we saw her the morning that she left the cabin and then at night when she come back from the disco. They kept her entertained the whole day. We saw her once or twice running up the stairs for the scavenging hunt. And to our enjoyment we had 2 days extra. This was a bonus. So my experience: I know there was some people that were complaining about the extra days - but not me. I enjoyed every moment. Wish it could last longer. I don't think anyone could say they did not enjoy the cruise. If they do, they don't know how to enjoy life. The whole cruise was FAB-U-LOUS!!! Thank you again. Read Less
Sail Date January 2019
Third time on Oceania, first time on the R-Class Nautica. Had a great time on this 30-day cruise up the east coast of Africa and then Asia seeing some out of the way places but meeting some great people onboard. The biggest detractor on ... Read More
Third time on Oceania, first time on the R-Class Nautica. Had a great time on this 30-day cruise up the east coast of Africa and then Asia seeing some out of the way places but meeting some great people onboard. The biggest detractor on this cruise was time and how long it takes to get from point A to point B. Itinerary Planning - This is a shared responsibility between Oceania Corporate and the Captain of the ship. These itinerary’s are made years in advance and must be executed by the Captain at the helm. Durban - 3 hours late, Maldives - 5 hours late, Phuket - 5 hours late - Unacceptable. The reason given, currents were bad or wind was high. This tired ship can only do about 18,5 knots, we didn’t have high seas or storms to contend with, this was an example of poor planning and not having enough time reserve between ports of call. The skip of Mombasa for terrorist threat is understandable but could have been communicated sooner, the add of Praslin in the Seychelles deserves an “At a boy”. Ship - Loved the size of the ship and the old world charm but its time for an upgrade. The common areas were in good shape and are still receiving the TLC they deserve. Would like to see Toscana and Polo combined to make room for Red Ginger with the scheduled refurbishment. The Nautica Lounge has a nice layout to it but when the entertainment uses the dance floor instead of the stage it can be difficult to see what is going on. Didn’t see a lot of activity in the casino, this space could get better utilization. Enjoyed the spa deck on the front, a quiet space for reading, and the hot tub there was great. Dining - Ate in all the venues and service level was top notch. This was really evident in the Terrace Grill. During the morning rush there were countless “Good Mornings”, tables were reset quickly, and beverage servers ever present. Enjoyed the regional specialty nights especially the game night of Kudu, Springbock, Crocodile, and Impala. For the GDR did not experience the same quality as previous sailings, the deserts were routine. Saw the same menus in Toscana and Polo as year prior, shouldn’t these change a bit. Entertainment and Activities - You can’t expect the same performance level that is received on a 2500+ passenger ship. With that said this group or entertainers and dancers held there own and then some. You got to know these performers throughout the 30-day cruise as they were the ones hosting the various activity games onboard. I think you will see Paulina and Luke have their own headline acts soon. John’s comedy/magic show should become a regular act. He was pretty darn good at having fun at the daily trivia forum. Was glad to see bridge lessons being offered as corporate had said they wouldn’t prior to the cruise. Bridge should be expected on a cruise of this duration. The string quartet every evening in the atrium was well received and glad to see them get two headline shows. The off-board entertainers and lecturers were pretty good. Ports and Shore Excursions - Took this cruise mainly for the itinerary and was not disappointed. Arranged mostly private tours with the CC forum prior to embarkation. These were well done and received a more intimate experience than the Oceania sponsored trips. The tendering process was orderly with a sensitivity to private excursions. Oceania needs to cut their fees in half to be competitive. Met some interesting fellow travelers from various points of the world. By sharing evening dinner or Happy Hour you get to exchange in some great conversations. We enjoy Oceania and will return. Read Less
Sail Date January 2019
We returned on Saturday 26 January 2019 from our fantastic trip on the MSC Musica. The extra 2 days were a great bonus and we actually had the most fun on those 2 days as the weather was exceptional. Thanks again for doing the booking ... Read More
We returned on Saturday 26 January 2019 from our fantastic trip on the MSC Musica. The extra 2 days were a great bonus and we actually had the most fun on those 2 days as the weather was exceptional. Thanks again for doing the booking for us and keeping us informed along the way. I left this feedback with MSC. I rated most of the activities a "10" not just as a default rating but an honest rating of our fantastic experience on the MSC Musica. From the moment we stepped aboard, we were super impressed with the facilities and service. The theatre shows were fantastic and Darren is a great host, although his jokes are like "dad" jokes (lol). The meals were great and the evening "fine dining" as a highlight and Vitali (from the Ukraine) was an excellent waitor. There are enough activities to occupy yourself with but we thouroughly enjoyed doing NOTHING for 7 days as we realised that we had not been on a family vacation for more than 8 years. The bonus was the extra 2 days at sea due to high wind conditions in Cape Town. Here the MSC staff excelled! Updates were given on a regular basis and I loved the daily newsletter with activities for the next day. I commend the staff for serving us for an extra 2 days and hats off to the Captain for putting our safety above keeping to a time schedule. We arrived this morning (26 Jan 2019) and I have already been telling all my friends and family about our cruise and that they must make plans to book a cruise as well. It is really value for money, compared to booking a holiday at a holiday resort. It was also very interesting to talk to total strangers and the best of all was meeting people we had not seen in many years. My wife met 4 colleagues that she had not seen in over 25 years. The best was - none of them were travelling together. What are the chances of that? I met a man who was my manager in 1990 - almost 30 years ago!!!! How about that! And we recognised each other. Another chance meeting, while waiting to disembark - chatted to a total stranger and discovered that she worked with my sister-in-law many years ago - I immediately called her and the two of them were chatting away about the good old days. We loved that we did not have to spend any money on the cruise, except for the last night as our drinks booklets had run out! While walking down the corridors or anywhere on the ship, it felt like you were in a 5 star hotel. The design and finishes of the interior is top notch. Loved the pool - and the tidal effect created by the forward movement of the ship! This will go down as the best holiday that I have gone on in my 53 years on this planet! I am missing the ship already! We might do the Mauritius or Portugese Island cruise next time. To all the staff on board the MSC Musica, THANK YOU for making it a memorable holidy for my family and I. Read Less
Sail Date January 2019
We love cruising and have done many cruises on various ships but this experience was the worst by far.We sailed up to Walvis on the 20th January. The embarkation procedure was a complete disaster- we had two small children with us and we ... Read More
We love cruising and have done many cruises on various ships but this experience was the worst by far.We sailed up to Walvis on the 20th January. The embarkation procedure was a complete disaster- we had two small children with us and we stood in line for 4 and a half hours. We noticed many elderly people and even a lady in a wheelchair having to go through this horrendous experience.The ship was forced to stay out at sea due to high winds which we know is beyond the control of MSC but we heard sooooooo many complaints from fellow customers about the way in which the delay was managed.We eventually got off this morning and thankfully that didn't take as long as we had expected. Even though we were told to leave our cabins at 06h00 and only left the ship at about 08h00 and that was only due to the fact that we elected to drag our own cases off the ship. The ship was at full capacity and that was clearly evident- the buffets were completely overcrowded and the queues endless- people were eating at the tables by the swimming pool as there were no tables available inside.We went down to lunch one day in the restaurant and there too the queue was out the door. The food was the worst that we have ever had on any prior cruise.Numerous guests were commenting on the standard of the food. Photographs excessively priced and in fact when we looked yesterday there must have been thousands of unsold photographs. The excursions in walvis were expensive and guests that went to the flamingos didn't get to see flamingo's. The entertainment was good- could have had more happening around the pool though. The staff in the baby club and kids club were phenomenal- our kids loved playing there.Also they stay open late so gives the adults time to eat dinner in peace and go to a show. Our cabin was fine and was always nicely cleaned- no complaints there. The ship was at capacity and still the one pool was drained and worked on- why not do this when the ship is emptier? The Jacuzzi's were always busy and often had children sitting in them. The loungers were always difficult to get as there are not enough in the shaded areas. We often landed up sitting at one of the tables. WE often found that there was no toilet paper in the toilets and the floors very wet. Read Less
Sail Date January 2019
We where on the cruise that got stuck at sea ! Not their fault, but the lack of communication was. It was a guessing game, not cool. And then the repeat of the food got old very quickly. There is way to many people on the ship ... Read More
We where on the cruise that got stuck at sea ! Not their fault, but the lack of communication was. It was a guessing game, not cool. And then the repeat of the food got old very quickly. There is way to many people on the ship and as for the Q's they never stop literary from start to Finnish. The dining was average at best no variety, as for the wine most where not in available, lunch was repeated too many times. Breakfast was fine. The cabin was fine but not the size we where told it would be we where told 28.5m and it was 15m. There was no control of smokers on board and the smell of efuent was every where. The submission of the insurance claim how ever went without a problem well done. The cruise on a whole was not bad but for that price I think they can and should do better. Well that's my opinion. Cheers Read Less
Sail Date January 2019
Activities on the cruise was chosen to fit all ages and tastes.There was something on the program for everyone Was easy to decide which activities to participate in. The live shows were of excellent quality and high standard. Very good ... Read More
Activities on the cruise was chosen to fit all ages and tastes.There was something on the program for everyone Was easy to decide which activities to participate in. The live shows were of excellent quality and high standard. Very good value for money. The buffet was adequate to cater for all tastes, cultures and dietary requirements. Each person could have a full plate of whatever was their taste. The restaurants had excellent, well trained waiters. Their skill and professionalism did not go unnoticed. Was also extremely impressed with the way the staff handled the delayed disembarking time due to bad weather. As a person who works with difficult people all the time, the professional manner of staff impressed highly. The extra programs that was distributed, as well as the handling of the challenges some passengers were noted and admired. You have excellent people working on board. Thank you for a great experience!!!! Read Less
Sail Date January 2019
Chose the cruise to relax and have fun.The Dream Team were disappointing. None of the usual fun activities I am accustomed to. The cruise director was boring and the shows were not up to the usual standard that I have experienced on ... Read More
Chose the cruise to relax and have fun.The Dream Team were disappointing. None of the usual fun activities I am accustomed to. The cruise director was boring and the shows were not up to the usual standard that I have experienced on previous cruises. He announced on the first night to not miss "Novelty Quest", well it was conspicuous by it's absence. I was not the only one who found the female singer's voice at the theater to be unpleasant to the ears. The South African staff were not very obliging. When I asked for help when registering my credit card at the machine, she was downright rude to me. Francisco, our table waiter was very efficient and friendly, but felt his stress. The wines we requested from the first night on board were not available, ( found out two days later we could purchase the wine we wanted at one of the bars), the wine steward ( female South African) was hopeless. By the time the wine arrived we had almost finished eating. I can only say that that I have had much better experiences with MSC in the past, but have put it down to the fact that it is a bigger ship with less staff. Still deciding whether I want to take my chances on the Orchestra next year. Read Less
Sail Date January 2019
Ship's crew, staff, and officers were very friendly and competent. They took very good care of us and made us feel appreciated. Production team (4 singers/dancers, 2 fantastic dancers) were excellent. Overall food quality and ... Read More
Ship's crew, staff, and officers were very friendly and competent. They took very good care of us and made us feel appreciated. Production team (4 singers/dancers, 2 fantastic dancers) were excellent. Overall food quality and service was very good. Ken Beattie was one of the best guest lecturers we have ever had. We did the Oceania precruise out of Johannesburg which included Victoria Falls, and Chobe Marina Reserve (2 game drives and one river experience). Had a great time. We are very glad that we got to visit/experience these ports. Most were not the usual tourist ports which meant they didn't have as much infrastructure, but that was one of the reasons we booked this cruise. We have been to most of the typical tourist ports. It was great getting to interface with some of the locals and learn about totally different life styles. One of our best/favorite cruises (and we have cruised a lot (>800 days), due to the unusual/different nature of the ports, and the onboard experience. We have cruised most of the usual cruise lines, but this was our first on Oceania. We were very pleased and would be very pleased to cruise with them again. One item that was less than ideal was the showroom. Their are 8 sister ships of which this is one, and they were all built with a single deck/level showroom, which means most seats have a lousy/restricted view of the stage (especially frustrating for watching dancers). Lecturers, singers, etc. are not a problem since you can see the top half of the performer. Some evenings the entertainment was a movie. In my opinion they should have live entertainment every night. However, we still had a fabulous time. Read Less
Sail Date January 2019

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