We booked the world cruise for 116 nights but are home now after the horror show put up by this cruise company. We decided to come back in 80days because,the ship kept on running out of food. No choice for vegetarians except for salad (which is good for cows not human being). Ran out of fruit juices. Cancelled 10ports. Food if ever it was available it was inedible as it was under cooked. ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...
Previous sailing on NCL traveled exclusively on NCL for decades . This was last terrible
Cut out cabin service and had no working toilet for hours. Reservations for speciality dining impossible to get. Lines to speak with anyone at desk long. Entertainment fair. The staff is wonderful but corporate has made so many cuts in past perks and buffet choices that it’s not the NCL I traveled for ...
I never thought I would be disappointed on a cruise BUT our cruise on Serenade of the Seas earned that title. The ship needs an update and in an overhaul approach. We booked an interior stateroom on the 7th floor and decided to bid on an upgraded room. For 380 dollars we were “upgraded” to the 2nd floor (the bottom of the ship”) with a porthole the size of a pie. We could only access our floor ...
Make sure your doorway isn't used for the cleaning cart with laundry, dirty plates & glasses, garbage etc most daily hrs. Terrible system! Rip off $10 charge for ANY room service on top of grat. Burger buffet is always the same- no variety except for a few Indian dishes. No am turkey bacon or sausage that other lines serve. All beef items were low quality. No cream for coffee. No good movies & ...
Day one, check in there was no greeter when entering terminal. We had to figure out on our own that the burly guy loading luggage onto carts was for our cruise. No signs anywhere. We had to ask if this was for our cruise. We gave him our luggage. They did not weigh our luggage so the 50lb limit was not checked. Entered terminal and followed greeters that were inside. Check in was fine and quick. ...
We just returned from a cruise on the Caribbean Princes.
We departed Quebec City and ended in NY.
Overall, the cruise was very disappointing.
Pre-covid we had traveled on two cruises with Princes.
These were much better and based on these experiences we booked the cruise in late Sept. of this year.
The difference is noticeable.
The cruise lines took on huge new debt during the ...