Viking is known for its impeccable quality in cruises ; they did not disappoint ! Service, food, ship, all excellent. The stateroom was nicely appointed and serviced twice a day. Our room steward was extremely attentive. The bed was firm but comfortable. Dining was very good. Several restaurants to choose from. The world cafe buffet was a bit crowded several nights , but we managed and the ...
There are no bad cruises, for us they are adequate to excellent. However, I am writing this review while drinking what is perhaps the worst coffee at Sea on Silver Shadow. The saga of the bad coffee at sea pretty much sums up the cruise experience. This is our 4th Silversea cruise and we generally like a small ship experience. Besides SS we have cruised on Crystal, Oceania, Seabourn and Regent. ...
Way over priced for quality of cruise experience. The main cruise director was at best annoying, at worst rude, impatient, unsympathetic. We were specifically told lunch would be offered to accommodate a late excursion only to find the DR closed. Fortunately, we were in port and could walk into a local restaurant that day. Daily excursions are listed as being included in the cruise fare but ...
I liked the idea of going on a Cunard ship and I wanted to stay in the US instead of flights over and back to Europe. One of my travel companions had been on a Cunard and raved about it. I wanted the luxury, exceptional good service, a real ship and the timing and price were acceptable.
From the moment I got to my cabin, I was disappointed in the the rust along the edge inside the porthole/ ...
I chose this cruise because I’ve wanted to do a leaf cruise and we were on Insignia last December 2022/January 2023 (Panama Canal) and it was excellent. We had every expectation that this cruise would be the same. Sadly it was not. Specifically the food in the Grand Dining Room was not good. The menus were terrible and the descriptions lacking or incorrect. I have never had to resort to the always ...
The weather played havoc with our cruise and while I understand that no-one can control that, I'm not sure that the best decisions were always made. We missed a day in Bordeaux and Tangier - both highlights of the cruise. We had 4 sea days instead of one, although we were compensated with a future cruise credit.
Embarkation during a storm was a disaster. We had to drop untagged luggage at one ...
We responded to a special offer as we liked the look of the itinerary. Some guests arriving by private car found that the problems started before boarding as they had not been sent luggage labels. We phoned in advance to ask about this and were told that we get them at check-in. Great, but by then we would have dropped our car off for parking and our bags would have been taken by the baggage ...
Our Cruise was disappointing at best. Let me first say that certain staff were excellent, our cabin staff, Tony, the bartender in Martinis, Barbara in Barista's, all great. . Others seemed undertrained. A server for breakfast service should know what a mimosa is. Tables should be cleared regularly, not when diners are standing around searching for a table. We usually just picked a dirty ...
We were on Insignia (Atlantic Glaciers and Harbors cruise) August 13-30, 2023 and are Bronze. Past sailings have been amazing and have always left me with wanting more. This cruise I was so disappointed that I am hoping it was a fluke and I have another cruise coming up within the month. But I am wondering if financial woes have taken the best of this cruise line. Most notable was the food. You ...
We stayed in an Oceania Suite where we enjoyed the personal staff who cared for us and our suite. They were absolutely wonderful. In fact the entire crew was wonderful. They were always smiling, pleasant, professional and very eager to help. We did not receive our luggage from Lufthansa until the seventh day of the cruise. We greatly appreciated the efforts of Concierge staff for tracking this ...