This was our sixth cruise and after reading the celebrity board and reading all of the cheerleaders' reviews we were very excited to try celebrity and especially the summit. People raved about the food, service, and ship. They said it was the best of the fleet. Well, if that is their best they are in serious trouble.
The staff was very friendly, but they must be stretched very thin. It was ...
Crystal was our first choice of cruise line before Covid, and in fact, we were on Crystal Symphony when Covid stopped us from landing in many ports before finally ending up in Singapore. Even during that experience waiting to find out when and where we could disembark, Crystal staff all the way up to the Captain kept us up to date with the news and port prospects. Crystal Symphony was the most ...
Dear Peter and Therese,
Welcome back to Crystal! We are thrilled to hear that your experience on Serenity was a wonderful one.
We deeply appreciate your trust in choosing to sail again...
This was my 6th cruise. I've been on Carnival, NCL, HAL and RCL. This New England cruise has given me reason to take another look at the other lines again. Dining room service was slow and below average. Buffet was poor to say the least. The staff is clearly trying but they just don't have the numbers or materials to provide good food and service. I'm still trying to figure out how you can ...
Overall we enjoyed our trip. The housekeeping staff were wonderful, as were the staff members in the Windjammer and Main Dining Room on Deck 4. I also thought that the shore excursions were well organized. And the tour guides were very knowledgeable.
However, we had a number of problems with the Guest Services staff. We needed to borrow a wheelchair and the member at the desk flat out refused, ...
Currently nearing the end of our cruise on the Caribbean. Had to state that the new upgraded internet with Hughes satellite was the best we’ve experienced in all our years of cruising. It worked seamlessly and allowed us to do whatever we wanted. Also a tip of the hat to Princess on their use of technology onboard. The medallion system for us, worked beautifully. We have a window suite which is ...
I decided it was time to try another line after being disappointed on the last couple of cruises on NCL and RCCL. My DW had been on one Princess and other friends have been complimentary of the line in the past.
Overall I was very pleased with the cruise. Were there things that could be better- yes. There were more things that I liked than disliked and Princess will definitely be in the picture ...
This was my second cruise sailing as a solo cruiser on Norwegian, the previous one was in the Caribbean almost a year ago and I loved it. This cruise, not so much. This ship is almost identical but it did not have a lounge in the front of the ship which was disappointing.
The four things that were really good about this cruise were: embarkation, the food, the crew, and the ports. That's it, ...
We are a retired couple and this was our 7th cruise with NCL. Making this cruise our 21st. We had an inside cabin. We hadn’t cruised since 2014 on NCL.
We live in New York State so we thought it would be a great starting port. We flew into JFK the day of the cruise. Arrived with no issues at 7:00AM. We bought transfers because I thought it would be a safer way to the port. ...
This was my 2nd NCL cruise. I was spoiled since my first cruise was summer 2021 when passenger capacity was 50% & cleanliness was a high priority.
I just returned from an NCL New England cruise out of NYC & have tested positive for Covid, in spite of wearing a mask virtually the entire time I was indoors & constantly washing my hands & using hand sanitizer.
The cleanliness in public areas ...
I went on this cruise with a group of friends. I usually get an inside cabin but this time, that was a mistake. The inside cabins were EXTREMELY small. There was minimal closet space for the two of us. There were no drawers in the dresser. Outlets were only at the dresser so we had to share instead of having one in the bathroom. We saw the cabin steward on the first day and never again. He ...