This was a itinerary that both my wife and i wanted to do and we are very happy we did. The Emerald Princess is still in good shape, seemingly well maintained with a few small areas that needed deep cleaning. Our interactions with most of the staff were always positive and there were those who did go above and beyond.
Embarkation was a bit chaotic in Buenos Aires but once in the terminal the ...
Our cruise took us, back-to-back, from Buenos Aires to Santiago and then on to Los Angeles. We visited lot of amazing places. About half of the passengers did the entire 30 days. From Buenos Aires to Santiago, all public announcements were made in both English and Spanish resulting in the longest muster drill in the history of cruising. Yes, we carried our life jackets.
First of all, ...
This was pretty much a bucket list trip for us. We are frequent cruisers but had not been to this part of the world before. We thought that the itinerary that Princess had put together was terrific for a first time visit and it proved to be so. We visited Buenos Aires for 4 days beforehand on people's advice and it proved to be very worthwhile. We walked and walked and walked the city, saw ...
This was a great cruise. The staff were fantastic with interesting ports of call. The problems we experienced were due to poor management decisions and communication. On day one there were a number if beverage choices that were unavailable. By the end of the 15 day cruise most wine choices were 'sold out' . This was caused by some delivery issues, but rather than be upfront with communication ...
We chose this cruise because we had been wanting to cruise through South America and this ship offered us the best deal and visited all the places that we wanted to see.
This was our first time on Princess.
We arrived in Buenos Aires 2 days prior to our cruise. We stayed at the Novotel Hotel. It was very nice, centrally located, reasonably priced and the service was excellent. We had ...
Let's start with the positive. The Captain was fabulous, explaining everything about our trip and stopping for things to make sure everyone could see the lighthouse at the horn and the glaciers. There were many activities for all interests. Now let's talk about things that need improving. First, the food, the dinner menus need to be reworked. Some nights everything on the menu was great and ...
We wanted to go to South America and Princess provided the best value for us. We took the opportunity to go to Iguazu Falls and Colonia del Sacramento from Buenos Aires before the cruise as well as exploring Buenos Aires itself. Iguazu Falls are spectacular, but not an inexpensive side trip. Colonia was interesting and pleasant via Buquebus, but probably more expensive than it was worth. For us, a ...
We chose this cruise as it began the day I retired, and it was a 30 day South America cruise on the Emerald Princess.It included the opportunity to take an excursion to Machu Picchu (two nights off the ship).
We embarked in Buenos Aires after a redeye flight. It was a painful 5 hours from airport to ship, but largely not Princess's fault. Immigration was a long slow wait, followed by a ...
We spent a few days in Buenos Aires prior to embarkation. The city was worth a visit and we felt safe in the Recoleta area where our hotel was located. The weather was warm and sunny.
On embarkation day, we received our room cards and surrendered our passports. The lineups at the terminal moved quickly, and we found our stateroom right away. Our luggage was delivered to our room mid ...
Response from TaylorW, Social Team, Princess Cruises
Hi northern_us, thank you for the great feedback regarding your recent voyage on Emerald Princess! Thank you for choosing Princess, we look forward to welcoming you onboard again soon!...
Long review but lots to say !!
Fourth time with Princess, second time on this ship. I have always rated Princess as the best cruiseline we have sailed with but not this time, they have gone downhill I’m afraid.
EMBARKATION The chaos started here with no cruise cards for us. There was actually cards with our cabin number but they had different names on it ! After a lot of miscommunication ...