We chose this cruise based on the itinerary and a long history with Princess. This ship really needs to be dry docked for R&R (remove and replace) things like, beds, toilets, carpets, railings and a few modern updates. Our Caribe balcony needed cleaning, new carpets and the balcony table, chairs, rails and windows never were cleaned unless we asked the steward to do it daily.
What is it ...
Response from TaylorW, Social Team, Princess Cruises
Hi csmaslin, we apologize for your disappointing experience onboard Crown Princess. Our team strives to provide impeccable service to each and every guest, and we are sorry that you did not...
Have traveled on Princess 33 times....the Crown Princess 3 times. Overall the food was quite good, hover Sabratini"s resturant was a big disapointment this time. The bed linnen was rairly changed and the cabin was not very clean. The ship is very "shop worn", it needs a complete referb.!, I will still go on Princess as I enjoy the "perks" one gets with ELITE statis. The ports were good, ...
was thrilled with Princess on this one. I've done them many times and, probably give them another chance but, this cruise ship really need to go into dry dock to be redone. Bed were poor and, the condition of ship wasn't in great shape. We had to wait for 2 hours to disembark the ship in Rio because of immigration which was terrible people standing and, waiting in line for hours .
On the other ...
Enjoy quiet days at sea and the cruise visited some Caribbean island new to us.
Itinerary up the Brazilian coast was interesting and included many days at sea. Good fellow passengers being a healthy mix - lots of British, Australians and Canadians.
The crew were, as always it seems, excellent, cheerful, friendly and always willing to help.
Entertainment was quite good overall. The ...
We chose this trip when it went on sale in December. We had done the Valparaiso - Buenos Aires three years ago.
We booked as we like long cruises with sea days. BUT not this time. We like sea days because Princesses has always had outstanding enrichment lectures on sea days. There were none on this trip. We tried to find out what happened and could not get an answer even after writing a note to ...
Took a once-in-a-lifetime 14-night cruise around South America on the Crown Princess — and it was fabulous! Here’s a review of the ship:
The ship’s decor is beautiful. The design has a heavy Italian influence with lots of gold.Crown Princess review
I’d guess that the average age of guests on this particular cruise was 70-75 and I bet I was about the only person who had to go back to ...
We picked this cruise for the chance to go to Antarctica and unfortunetly the weather was perfect everyday except that one. so that excursion was cancelled. The Captain was new to this ship and he inherited a mess. We were late for every port except the disembarkation port in Santiago. Not sure why we had to tender in some ports but they were not setup for it. In Ushuaia they did not even have a ...