This captain skips ports. What else can be said about a cruise billed as a voyage to Antarctica and the Falklands Islands but skips the Falklands and cuts out a day in Antarctica. I'm sure most people lined up to pay $$$ to see eight days in a row of the South Atlantic. No? Probably not. I hear there's a line forming onboard to join a class action lawsuit organized by some of the passengers. Rude ...
Wanted to do South America in comfort.. this was our 3rd cruise with Oceana Most of the staff were wonderful, some of the staff when just mechanical in responses some were totally arrogant, dismissive and could not care less - not just us but others also. Internet access and speed (lack of - worse than the old dial-up) - allowing just one log-in per cabin - when two people are in the cabin is ...
We chose this cruise for the itinerary, food expectations, and service levels. Not sure they lived up to any of it. While they cannot do anything about the weather (cancelling the Falklands) and uprisings (cancelling Pisco), their complete inability to communicate was unacceptable.
Pisco was cancelled before we even boarded, but they told no-one. We only learned about it by the itinerary ...
We’ve had four successful cruises with Oceania, including the Amazon, so continuing around South America with them seemed obvious. A sad mistake.
Our experience has been that it was very poorly planned by the itinerary team from the outset, we suffered three failed port visits for a mix of weather and ‘safety concerns’ (one, the Falklands, not unusual, but three!). The low point was a port ...
We were meant to go on this trip in 2022 but Covid got in the way. So we were really looking forward to this cruise. Given the brochures outlined that we were going to experience the finest cuisine on the seas we had very high expectations. Unfortunately we were extremely disappointed. We would advise anyone thinking of booking a cruise with Oceania don't do it on the basis of their promises ...
Great itinerary to the South Atlantic and Antarctic. Looked forward to the great food, helicopter ride and submarine. The ship is in fact beautiful and very comfortable.
Unfortunately, I received an email as I was packing for the trip informing us that the sub was broken and not available. We were selected for a helicopter ride at the same time as our first kayak opportunity- we asking to move ...
We booked this cruise 3 years ago before COVID hits. We finally got to go after many cancel, and price increase.
May be we had bad luck, regardless, the Silverseas did not make it right for us. Overall it was disappointing for us.
On the day we start the journey, we loss a pre-cruise hotel night to tour and rest due to tornado at Dallas, notice was last minute just hours before boarding ...
Unbelievably poor communication from start to finish. Even our travel agent got so terribly frustrated with either poor or wrong information. This was a discovery cruise to Antartica including the Falkland Islands and South Georgia Island. No maps were provided to let us know where we were during the cruise; the TV info page map was illegible. Maps were provided at the end of the cruise ...
We have cruised on different cruise lines and are Princess platinum members.
We are celebrating a special anniversary and based on the Oceania marketing decided to spend twice as much money as any other cruise line would charge to experience the “above and beyond” the Oceania offers. And in my mind the first thing would be exceptional service and attention from the cruise staff. So, here is ...
This was our seventh Azamara cruise. Rio was on our bucket list. We chose this cruise because we liked Azamara and we had never been to Brazil. Our last Azamara cruise was to the Baltic last August on the Journey. The Pursuit does not live up to the Azamara brand. The food was, at best, mediocre. Windows Cafe served mostly highly spiced Asian and Mexican food at lunch and dinner. The ...