Sail Date: December 2013
I am going to be much more critical than is warranted because I want to point out the limited downfalls of Viking. Overall, we would rate this trip an 8-9 out of 10 so we liked it and would do another. I think it important to research what ... Read More
I am going to be much more critical than is warranted because I want to point out the limited downfalls of Viking. Overall, we would rate this trip an 8-9 out of 10 so we liked it and would do another. I think it important to research what type of cruise you want to do. Viking does a much focused type of cruise with a very set schedule. It’s kind of like going on vacation where the first day, you just relax and say "I am on vacation" and don't fight it. Viking can be very very set in their ways and for the most part, they do all they can to make this a good experience. However, if you want something out of the ordinary, like upgrade your room, schedule a airport transfer or if you want to tip with anything other than Euro or US$, then they are not flexible and it can be irritating. They could work on that a bit. Our cruise was a Christmas Market Cruise and we did everything and more than we had hoped to. We booked our own airfare only because we did not know better. Viking works best if you use all of their services and if you confine your trip to what they offer. If you book airfare with them or extended stay, then they will make sure they meet you at the airport and take you back. One caution however is that you must remember that there is no such thing as a $199 air fare that they tout once in a while. It is simply that Viking is subsidizing part of that cost so they do not discount their room, which they very very very seldom do. When you book your air fare through Viking make sure you look at the flight times and layovers. That $199 airfare will most likely get you stuck in an airport for a few hours or a longer flight home so just check the details. We ended our trip in Passau, Germany so for 95% of the group, the trip was over and they needed to go to Munich airport for their flight back home. While I suspect not normal, one couple had to get up at 2 am to catch their bus. Let me explain. The drive to Munich is 2 hours so they allow 3. They schedule pickup 1/2 hr prior to that and then you need to be at the airport to 2-3 hrs ahead of time. If you have a 7 am flight, booked for you by Viking (can you say $199 air fare?), then you get the idea. On our trip, we booked our own airfares and were able to screw up our own schedule by allowing a 4 hr layover in Amsterdam so you need to get involved. You have to remember that you are in the middle of the night when you get to your first layover so my advice is to pick a flight to minimize layovers and look closely at departure times and where the airport is. Doing this will greatly improve your experience. The other somewhat irritating issue is tipping. Viking being an American/Swiss company asks you to partially subsidize their costs and tip at the end of the trip. Its the American way. It was interesting watching the Tour Director and others encourage tipping in Europe where there is no tipping. This is completely up to you but they do lay on the guilt trip for you. Something I felt amusing is that they will only accept tips in euro or US$. If you are to tip, a great way to get rid of the misc currency, from Hungary for example which is not euro, is to leave that as part of the tip. NOPE, we only accept euro and US$. I never had anyone tell me before when I was giving money away that they wanted it only in certain form. Viking could work on this. Now the good part. There are only 170 or so people so this is not a 3,000 person Princess Cruise so you need to rethink this. With only 170, they can plan pretty well. I liked the single dining experience. We had time for Happy Hour and usually a brief talk about what was going on the next day in the Lounge and then you had 1/2 hr or so to make your way to the dining room. I would rate the food overall 7 out of 10 which I think is pretty good. If you are a picky eater, look closely at the menu and you will find a César salad always available with Salmon or chicken on it or some other dish so look and ask. We purchased the unlimited bar which probably was not worth it $150 euro or $200US each but it did boost the level of the trip. We ordered a bottle of wine off the separate list each evening and had a few cocktails before or after the meal. It was nice not putting yourself in a position of wondering how much it was. On the other hand, if you can eliminate worrying about the cost, then I think you could drink as much as you want for less than the $200 per person. A bottle of wine was about $30. A typical day started with a pretty good breakfast that started at 6 and went to 9AM. You can get a European breakfast of cold cuts and cheese of a Texas breakfast of eggs, bacon, ham, sausage etc. You get the idea. Following breakfast 6 days out of 7 is the tour of the day that is usually included in your booking fee. They do have a couple of side trips like an opera (that only 50% thought was good enough to warrant going). Most tours have a guide who wears a microphone and broadcasts a monologue as they walk. Each room and person is provided a devise to listen (make sure you charge it every night) This works very well. The walks are not that difficult and normally Viking, after the first day, formulates a special tour group for those that do not want to or cannot keep up and they do it gracefully. Given that this was the Christmas Market Trip, we usually had a tour of town and then back to the boat which was almost always close to the market or you could easily walk. Trying to figure out where to spend your time was never a problem. It was a bit cold so we always looked forward to getting back about 4 for happy hour and talk to other guests about their experience. Always about 5 or 6 the tour director would come in and have a presentation about the next day’s trip (always something you want to do) Following was open seating dinner but within a couple of days you started to know people and which ones to sit with and which ones to avoid if you know what I mean. .Not very often did we need to avoid anyone but we did form a little group that sat together each evening so the conversation was not ever strained. Especially with two of the ladies that loved to shop. At one point, one of the ladies had to buy luggage in town just to bring back to the ship what she bought. Let me summarize my suggestions for booking with Viking. If you can do all of the booking with them, do it however make sure you look at the times and discuss when you need to be off the boat. Consider arriving a day or two ahead to get used to the time change. If you arrange your own air travel or decide to extend your trip without Viking I highly suggest you make your own arrangements. We wanted to go to Munich to meet some friends and booked a Transfer from the ship to the airport. Viking wanted $150 euro each for this but we bought it. We only had one day in Munich so we wanted and early transfer and were told by Viking a number of times that their guests are first and they will take us when they have time. We canceled with a $30 fee each and rented a car for $100 euro and had a wonderful drive. Viking takes care of its own and after that you are better working it out yourself. Bottom line we would and will take another Viking Cruise but will not leave the travel details to them as it should be. You need to watch out for yourself   Read Less
Sail Date: August 2018
Our first river cruise and it was certainly our LAST with Viking. Our trip started off on the wrong foot with awful flight arrangements by Viking on Air Canada. Our original flight was cancelled and it took over 3 hours and 2 re-bookings ... Read More
Our first river cruise and it was certainly our LAST with Viking. Our trip started off on the wrong foot with awful flight arrangements by Viking on Air Canada. Our original flight was cancelled and it took over 3 hours and 2 re-bookings to make new flight arrangements (first rebooking did not have enough time catching a connecting flight). Next, Viking staff was not at the airport to transfer us to the boat even though we provided the 800# and emailed the ship of our new flight arrangements. The trip turned into a river/bus trip due to Danube water levels. We had a ship swap - Viking Tor hands down a better experience than Viking Var. Var staff not as friendly and did not have enough staff. Food on both boats was average. Our flight arrangements home was another terrible experience again with Air Canada (Rouge). Overall we had a nice time and enjoyed our trip as we were with good friends and made the most of it. But the Viking customer experience was poor and we did not feel valued as customers. We will take our future business elsewhere. Read Less
4 Helpful Votes
Sail Date: September 2013
We arrived in Budapest at about 9:00pm on a flight from Zurich. We had confirmed with Viking our time and method of arrival. Viking told us where to get a taxi, the approximate cost, and very specifically identified the location of the ... Read More
We arrived in Budapest at about 9:00pm on a flight from Zurich. We had confirmed with Viking our time and method of arrival. Viking told us where to get a taxi, the approximate cost, and very specifically identified the location of the ship. We reconfirmed all of this by phone before leaving. As you probably guessed, after dismissing the taxi, we discovered the ship was not where it was supposed to be. We wondered around in the dark of the Budapest docks until a very nice English speaking young man helped us find the ship and carry our bags to it. Once on the ship he had another surprise: no food. For those who have cruised before and expect having access to food basically any time, be aware that Viking serves a communal dinner from 6 pm to 9 pm meaning if you want a seat at dinner you must be there at 7 and you must leave at 9 when the kitchen closes. During the same period you can choose one of five never-changing choices at the bar (club sandwich, baked potato, etc.) There is no room service. It was possible to leave the ship to dine ashore, but only at a few destinations as the ship is mostly under way at dinner time. The TV ads and the online videos tout the sun deck where passengers may stroll and where the chief grows herbs and were there is a solar array for the hybrid engines. We saw several Viking ships along the route but never saw a solar panel and the few herbs that were there were strictly for show. More importantly, the sun deck closes for 4 days during the cruise because the ship barely clears the bridges even with the sun deck closed and disassembled. Not being able to go outside together with the ship being under way most of the time and the regimented communal eating schedule give the experience a very claustrophobic feel. We made the mistake of booking the most expensive stern suite, called the explorer suite or something. Do not make this mistake. The engine noise and vibration make sleeping difficult even with ear plugs. And the crew's off duty station is just above and being mostly eastern European the smoke a lot and the smoke fills the expensive Explorer suites. We wished we had rented a car and explored on our own. Read Less
10 Helpful Votes
Sail Date: October 2018
We just got back from the Romantic Danube Cruise that turned into a partial bus tour. We were supposed to sail on the Var, but instead we went on the Tor, Wilhelm and another ship I can't remember. That's right...three different ... Read More
We just got back from the Romantic Danube Cruise that turned into a partial bus tour. We were supposed to sail on the Var, but instead we went on the Tor, Wilhelm and another ship I can't remember. That's right...three different ships, two days of four hour bus trips, and sailed through the Wachau Valley at night. The first two days went fine from Nuremberg to Regensberg. After that, it was grueling. Many of the optional tours were canceled, and our time was very limited in Vienna and Budapest. The last night was on a ship in Budapest with service practically non-existent. The scheduled entertainer wasn't even there. The cruise should have been canceled, rather than subjecting us to packing and unpacking, climbing on and off buses, and having to get up at the crack of dawn to be ready to go. I felt sorry for some of those people who had a hard time getting around. The last day, we helped a man get down a steep ramp to the ship, as there were no crew members around to assist. The offer of 25% off on another cruise is an insult, as I doubt very much that I'd go on another Viking cruise. The trip was not at all what they advertise and we and many others were extremely disappointed. Read Less
5 Helpful Votes
Sail Date: October 2018
The Danube water level was low the week we went (October, 2018) . Therefore, the "cruise" was not what was promised. It was a "bus" trip. We spent more time on a bus than cruising on the Danube. We boarded 3 ... Read More
The Danube water level was low the week we went (October, 2018) . Therefore, the "cruise" was not what was promised. It was a "bus" trip. We spent more time on a bus than cruising on the Danube. We boarded 3 different ships. Viking knew of the low river level issues for days before our cruise, yet did not cancel the cruise, nor offer a postponement. That is unpardonable. Just as we are required to carry insurance in case we cannot cruise, Viking should also carry insurance in case the trip cannot be performed. We should have been offered a cancellation or refund. Good will, and word of mouth, help or hurt a business. We might cruise again, but not with Viking. T complete my 150 word review: we did like Vienna the most of the cities we visited. The fellow passengers were all wonderful. We were all taken advantage of. Read Less
6 Helpful Votes
Sail Date: August 2018
Re: Danube - Nuremberg to Budapest Aug 24-31, 2018 I understand that water levels are beyond Viking's control. But the manner is which information is dispensed is, to put it mildly, not customer friendly. Only the information that ... Read More
Re: Danube - Nuremberg to Budapest Aug 24-31, 2018 I understand that water levels are beyond Viking's control. But the manner is which information is dispensed is, to put it mildly, not customer friendly. Only the information that Viking chooses to dispense, is dispensed, and only when Viking chooses to dispense it. Crew is tight lipped. Requests for information to Viking corporate go unanswered. I feel like I'm in an information controlled environment. We're told about excursions being cancelled only at the last minute. Viking needs to to better. Amenities on-board are sparse. Little to do to pass the time when excursions have been cancelled. If you like shuffle board or putt putt golf, that's a different story/ Also, Viking gave me a 25% off coupon for future cruises but refuses to honor it for a cruise that I previously booked for next year. That may be my last Viking cruise. Read Less
2 Helpful Votes
Sail Date: August 2015
This was our first Viking cruise, but NOT our first river cruise (we did Avalon on the Rhine in 2013). In my opinion, Viking compares very poorly to Avalon for a variety of reasons: the cabins on the Tor are smaller, the staff was far ... Read More
This was our first Viking cruise, but NOT our first river cruise (we did Avalon on the Rhine in 2013). In my opinion, Viking compares very poorly to Avalon for a variety of reasons: the cabins on the Tor are smaller, the staff was far less friendly (other than one waiter and Sorin the Program Director, he was funny!), the food was mediocre at best, very limited variety especially with lunch. Tours seemed disorganized. Information was lacking, especially with limited overhead announcements. The sundeck was closed down for a majority of the time. The same wines were offered every day, other than when they FINALLY gave us something different on the last day. We also were among those that had to be bussed to another port as the Tor could not sail through at Passau. So we were disappointed that we had to re-pack everything, bus to the next port, unpack again, etc. We didn't really lose any tour time, but the 2nd ship the Viking Var was FAR worse than the Tor. Staff on the Var were really not friendly at all. We were told there was Wifi access in every cabin, yet our cabin 212 had NO wifi on the Var, forcing me to have to go down to the lobby and use that, and that even was slow. The first night on the Var we were fed the very SAME meal we had the night before on the Tor. Our group of 4 couples were very disappointed with Viking. While I will "never say never", I have no desire to sail Viking ever again until less maybe if it was totally free (unlikely). Avalon is FAR better with food, staff, and organization! Read Less
2 Helpful Votes
Sail Date: October 2015
We got to Budapest too late to do much of anything. The Danube River ( which Viking never tells you even when asked) was low which we now know is common. We were forced to change boats from the Tor to the Var and couldn't use top ... Read More
We got to Budapest too late to do much of anything. The Danube River ( which Viking never tells you even when asked) was low which we now know is common. We were forced to change boats from the Tor to the Var and couldn't use top deck most days. It was the best place to enjoy the scenery and relax and get some fresh air so very missed. Because of the low water this turned into packing, a long bus trip, and unpacking. The second boat,Var, was not as clean and the crew seemed tired...never really felt the service was the same. Lots of little requests were ignored...shampoo, coffee, wine and you felt like they were always ready for the clients to leave so they could get on with whatever they wanted to be doing. Others have said theirs turned into a bus trip so maybe we were better off with only being bused to the new ship and missinga part of the day. The tours were crowded but OK...never enough time to actually spend time really seeing the places. The organ concert was dry though the church was lovely...would have enjoyed seeing more of it and less of the funerial music. This was an anniversary trip and I have to say we were disappointed. Not ever going there again. Planning to go to Normandy and really hoping we get plenty of time at the beaches and a great guide. We are looking into other companies as Viking seems to be cutting corners and charging more...even some fees for side trips. This is not part of their advertising. Things that were included now have to be asked for in order to get. I was stung by something on the transfer bus and when I got to the ship I couldn't even get a tape for it. Read Less
Sail Date: September 2015
We are 6 people who have travelled together for many years and having done several ocean cruises, we decided to try out the Romantic Danube with Viking River Cruise especially after having seen several of their commercials on TV (which are ... Read More
We are 6 people who have travelled together for many years and having done several ocean cruises, we decided to try out the Romantic Danube with Viking River Cruise especially after having seen several of their commercials on TV (which are not very accurate). Everything was booked through a travel agent, who during the process of the reservation told us if we wanted to all be on the same flights, Viking was giving us a surcharge of $100.00 for one of the couples, which we did not appreciate. Three weeks before our departure, and at this point the trip is completely paid up, one of our travelling companions died. She was travelling with her sister in law who decided to come on the trip just the same. So, as already mentioned, the cost of their room was fully paid for 2, however Viking advised her that if she was travelling on her own, she had a surcharge of $3,369.00 because that was the cost for a single person. I told them that they were a heartless money gouging company and that they should have compassionnate rules and regulations. The profit they made on this room is ridiculous. On ocean cruises you spend several hours in buses to get to your excursions, and as Viking's commercials say: "Take less time getting there and more time being there" - this is not the case. A few days before our departure, we got an email informing us that we would not be travelling on Viking Var, but rather on Viking Tor because of low water levels, which I can understand is completely out of Viking's control. However, there was never any mention we would have to change ships half way through the trip. We boarded Viking Tor in Budapest, unpacked our bags and went to our first information meeting and that is when we got our surprise. We were informed that half way through our trip we would have to change ships. This meant repacking our bags, taking 2 long bus rides, and unpacking again. The compensation they gave us was one free drink after dinner, which meant most passengers did not benefit from this as after these long bus rides, everyone was too tired to go for a drink. Most of the tours are done in buses and the crowds at each of the excursions are just as bad as on an ocean cruise. So you spend a lot of time waiting for people who need to go to the washroom...Some of the guides are interesting and some are not. We truly expected to see much more than we did with fewer people as they show you in their commercials. I have to admit, the staff on both Var and Tor were amazing, which made up for some of our disappointments. Viking knew very well that there were water level problems, but they chose not to mention this to us and did not really compensate for this very big inconvenience. So for us it was a first and last time experience with Viking which we found to be over priced as it did not meet our expectations. And for everything mentioned above, we will not be recommending Viking to any of our friends and family. Read Less
Sail Date: July 2019
We have been to the Viking River. We are happy with the cruising along the River Danube. The cabin is small, the entertainment is OK, could be better - mainly piano playing, One time the cruise director Dawn gave a nice concert, a ... Read More
We have been to the Viking River. We are happy with the cruising along the River Danube. The cabin is small, the entertainment is OK, could be better - mainly piano playing, One time the cruise director Dawn gave a nice concert, a Sparano solo -the only best concert. Another time a team of two GERMAN musicians playing the accordion. Food is nutrition with limited choice in the menu. The ship Viking Tor is very new. Port excursion consists of a lot of walking. Viking puts out lots of optional excursions. Viking river cruise does not welcome children, probably person more than 21 cannot drink any alcoholic beverage, also there is no children's program in the ship. Viking Cruise company gives out lots of incentive for a passenger to return for another cruise in the future, like $200 onboard credit if returning within 2 years. I probably would go back. I enjoy the river cruises over the ocean cruises. The service & staff are excellent, very friendly. The ports & shore excursions are excellent & well organized. the reasons-smaller ship, more intimate atmosphere, more personal care, less line up for everything, wine & drink is included during mealtime, no formal wear ( makes it easier to pack.), we get to go ashore every day, the ship disembarks right in the city center. Read Less
3 Helpful Votes
Sail Date: July 2018
I had extensively researched river cruises to determine if there would be one right for my husband and me. We are both 54 and, quite honestly, fairly active people. Although I was aware the average age was much higher, the draw for me was ... Read More
I had extensively researched river cruises to determine if there would be one right for my husband and me. We are both 54 and, quite honestly, fairly active people. Although I was aware the average age was much higher, the draw for me was the ability to see several countries without the hassle of packing and unpacking in different cities. I wanted something easy that didn’t require much thought. Even though I had read about the low and high water levels, and the possibility of there being some itinerary changes along the way, I still chose to book with Viking. There are many negative reviews regarding these itinerary changes but it often appears that people have not done their research ahead of time. If you know the possibility exists, you’re more apt to be able to “go with the flow” so to speak. In our family, our motto has always been, “it’s not really an adventure until you make your first u-turn”. As a result, we tend to fall in the “go with the flow” kind of crowd. You can probably guess that this particular cruise required us to go with the flow. We chose the Romantic Danube cruise from Budapest to Nuremberg. After a great trip from Budapest to Passau, we received the one of the worst possible outcomes due to low water levels - not that we would be packing up and transferring to another ship, but that there were no remaining Viking ships available to transfer to further up the river. The last Viking ship had made it through the day before, otherwise we could have traded with them. As a result, at Passau, our boat was docked in a not so picturesque location for the last couple of days – in fact there were 3 Viking ships docked side by side. We were then transported each day to the last remaining excursion points – Regensburg and Nuremberg (Viking actually switched these two days – Nuremberg and then Regensburg). Some chose to stay behind and were allowed to return to Passau to spend the day. We travelled 3 hours by coach to Nuremberg. I enjoyed the scenery and my husband enjoyed the nap. Unfortunately, our day was shortened but we enjoyed lunch followed by the World War II excursion. We missed out on walking around Nuremberg but enjoyed the excursion. Two couples chose to end the cruise at that time – one due to health concerns with the traveling, one because “we paid for a river cruise”. Believe me, we were privy to this couple’s unhappiness as we returned to Passau. Honestly, I’d do this again even if I knew how the last couple days would go. I would have booked the pre-extension in Budapest. Coming from Washington state, we did not arrive until 6:00 pm, just in time for the port talk and dinner. We missed out on exploring Budapest as the Panoramic Budapest tour was a drive through both sides on a Saturday morning - no traffic to slow us down - to view the buildings or take in one of the thermal baths.We enjoyed the Vienna "Up Close and Personal" excursion that was later added, allowing us to learn how to use the subway so we could continue to explore after the tour and return easily to the ship.We booked several optional excursions (1)The Heurigan Dinner was fun especially given the company we had to spend it with. (2) The Biking Tour at Krems to Durnstein and back was our favorite excursion, biking through vineyards and small towns and allowing us to explore the charming village of Durnstein. (3) Bavarian Beerfest - more than we expected, this was held on a farm where we received a tour of the facilities, ending with the tapping of the keg, pretzels, meats, spreads, and entertainment; (4) World War II - toured Courtroom 600 and then traveled to Zeppelin Field and the Documentation Center Nazi Party Rallying Grounds Museum- just wish we had had more time. We did add the post extension to Prague. Highly recommend. We loved both the Panoramic Prague and Kutna Hora excursions. Lots and lots of time to explore. Just be sure to bring super comfy shoes! We exchanged information with some wonderful people (meeting them and learning about their personal travels was one of the best parts of the trip) and saw some truly beautiful places. No regrets! Read Less
7 Helpful Votes
Sail Date: July 2018
Firstly I would like to say this is one of the best holidays we have been on. The staff, ship and destinations were exactly as described and totally met our expectations. The down side was that a few days before we left we received ... Read More
Firstly I would like to say this is one of the best holidays we have been on. The staff, ship and destinations were exactly as described and totally met our expectations. The down side was that a few days before we left we received an email to say that part way through our sail we may have to disembark due to low water of the Danube. We weren’t over the moon about the prospect of changing ships but as I had already done some research on the cruises before we booked I understood that this could happen should water levels drop. On day four we arrived in Passau expecting to spend the morning in the City and return to the ship to set sail at 3pm. On our return at lunch we received an announcement that we wouldn’t be sailing until at least 6pm and that they would keep us informed. The outcome is that a decision was not made by Viking until it was too late to carry on our journey on the river - the water levels were now too low! Mistakes happen but when you have already been told that you might have to change ship I will never understand why they back tracked and we didn’t have an option to change with the sister ship sailing towards us. When we we told - we were so disappointed as I personally had never felt so relaxed on holiday. For the remaining part of the holiday we were coached to Nuremberg & Regensburg (Nuremberg is a 6 hour round trip) - we finished the holiday exhausted. Would I do a river cruise again? Absolutely but would choose to go in May and be constantly checking river levels. Viking you were spot on with many things and have amazing ships & staff but when you have booked a cruise with a French balcony you expect to cruise and also have a lovely view ... our view for three days was of the other boats docked in the same area - we had lost any privacy & stunning views. Whoever was responsible for making the decisions on this particular sailing should put themselves in the customers place and invest a lot of money on a holiday to end up on a coach tour - such a shame. Read Less
2 Helpful Votes
Sail Date: October 2015
We had such a remarkable experience on our first Viking tour on the Seine, Paris to Normandy. We were delighted to have the opportunity to tour an area of Europe that was new to us. Arriving in Budapest we were met at the airport and ... Read More
We had such a remarkable experience on our first Viking tour on the Seine, Paris to Normandy. We were delighted to have the opportunity to tour an area of Europe that was new to us. Arriving in Budapest we were met at the airport and transported with ease to the boat. Like so many others in 2015, we had to disembark and board another boat due to the low water level of the Danube. So we experienced two boats, the Var and the Tor. The crew made this transition seamless, our only chore was a few moments of packing and unpacking. Viking more than made up for the unavoidable inconvenience by providing extra perks. Both boats were clean and comfortable, the staff exceptional. The food was nicely presented and reflected the local cuisine. The local tour guides were knowledgeable and entertaining. The Viking crew were equally helpful. The daily briefings and programs were educational and entertaining. Disembarkation was easy though there was some confusion at the Nuremberg airport when so many of us arrived at such a small facility before the airport was fully staffed. In hindsight I would have liked a bit more time in Budapest and Vienna, the tours were whirlwind. It would have also been nice if we could have simply walked from the boat directly into the cities and towns more often than not. Viking has no control over this as it is the nature of the docking locations. As a result there seemed to be more bus time than the Seine trip. Overall, it was a wonderful trip and we have recommended it to several friends. Read Less
Sail Date: October 2015
This was our first cruise and also our 40th wedding anniversary. The Viking personnel were amazing, and the service exceptional. Most of the land tours were excellent- with great guides. Food and service were fantastic. The ... Read More
This was our first cruise and also our 40th wedding anniversary. The Viking personnel were amazing, and the service exceptional. Most of the land tours were excellent- with great guides. Food and service were fantastic. The weather was overcast and rainy for the entire week, but the crew made the trip very special despite the weather. The rooftop seating was closed for at least half the trip- so exercise in the form of walking was limited. These are not huge ships, although they are very comfortable. The passenger totals are very reasonable - making it possible to recognize almost everyone on board, as well as almost all of the crew. Our cabin was extremely comfortable and was cleaned everytime we left the cabin. the thoughtfulness of the crew was exemplary. I travel with lot is books, and found several Viking bookmarks kindly placed by my reading stand. Meals were served promptly and beautifully- with wine, etc available constantly. The shipboard lectures were very informative and entertaining, too. The attitude of the crew was wonderful. They seemed to enjoy their jobs and the opportunities they had. This was a once in a lifetime trip for us and we appreciated the attentive staff. The Danube River levels were low at the time of our trip, but fortunately we just got by in terms of passage. Only once did the ship move ahead, and we caught up by tour bus, when the levels were low. Our veranda suite was spacious ,comfortable and clean. Everything was in perfect working order. I enjoyed the sitting area and was thankful that we had it. Read Less
Sail Date: October 2015
KLM was singularly unhelpful at every turn: wrong gates posted, cancelled flights, delayed flights, misconnections. We missed Budapest altogether. No advance warning by Viking of the possibility of a ship swap (which had happened several ... Read More
KLM was singularly unhelpful at every turn: wrong gates posted, cancelled flights, delayed flights, misconnections. We missed Budapest altogether. No advance warning by Viking of the possibility of a ship swap (which had happened several times before in the season). However, the staff on TOR were all outstanding. Dining room man knew everyone's name by the end of the first day. They couldn't do enough for us. The food was excellent, every meal. The guides for the local tours were exceptional, each and every one, especially in Passau. The VAR wasn't quite as good, but still fine. We have heard back already from Viking about the mishaps along the way and we will probably accept their offer of another cruise with a discount. Read Less
1 Helpful Vote
Sail Date: October 2015
We throughly enjoyed our cruise. The adventure of each unique city was filled with history and the tour guides were very knowledgeable. The ship was clean and we were more than comfortable in our cabin. The food was very good and ... Read More
We throughly enjoyed our cruise. The adventure of each unique city was filled with history and the tour guides were very knowledgeable. The ship was clean and we were more than comfortable in our cabin. The food was very good and prepared to our liking. The staff and crew members were very friendly and helpful. Even though we had to change ships because of water level on the Danube, it was no problem and the staff made it as easy as possible. Looking forward to another river cruise in the near future. Read Less
1 Helpful Vote
Sail Date: August 2015
Our cruise along the Danube River from Budapest to Nuremberg was wonderful! The ship was beautiful and well staffed. All the excursions were interesting, with very talented and knowledgeable guides. The buses for the outings were very ... Read More
Our cruise along the Danube River from Budapest to Nuremberg was wonderful! The ship was beautiful and well staffed. All the excursions were interesting, with very talented and knowledgeable guides. The buses for the outings were very comfortable. And the food onboard the ship was excellent! However, it was disappointing that we had to do a ship swap after the third day of sailing because of low water levels on the river. That, of course, was not the fault of Viking. They, in fact, were quite prepared for this situation. The swap was done relatively painlessly and we boarded a 'sister' ship that was identical to the one we had left. We missed our original crew, however, who were so friendly and caring. Our cruise director and concierge switched ships with us and that was a blessing! They were WONDERFUL!! They certainly earned their salaries and carried out their duties with humor and friendliness. All of our transports worked smoothly. Disembarkation was very well organized. We were very pleased with the entire trip. Read Less
Sail Date: August 2019
This is our 4th Viking River Cruise, and we chose this itinerary because although we had visited much of Europe, we had never been to these cities. I was quite concerned before the trip regarding the water level on the Danube due to ... Read More
This is our 4th Viking River Cruise, and we chose this itinerary because although we had visited much of Europe, we had never been to these cities. I was quite concerned before the trip regarding the water level on the Danube due to problems last year, but there were no issues. We came to Budapest a couple of days early and did some touring on our own, including a fun up close and personal Tuk Tuk tour. The embarkation went smoothly and we had a nice but small balcony cabin. All of the staff were excellent, from our waiters to our steward and we went on many of the excursions, as we recognized we are unlikely to come this way again. The food was fine and entertainment minimal other than a Mozart and Strauss concert excursion in Vienna and a folklore dinner in Prague. The captain was everywhere saying hello to all the guests which I haven't seen on a cruise before. The highlight for all of us (we were traveling with son and dil) was the Prague extension which was far more interesting than we expected. The architecture is outstanding and the tours were interesting. My dil developed a toothache, and the host in Prague at our hotel actually arranged for an emergency dental appointment near the hotel and accompanied her to see the dentist helping to translate. We were very grateful for this service. I have absolutely no criticisms of this trip. However, without the Prague extension, I would have given it 4 circles as it wasn't as exciting as prior Viking trips which I attribute to the nature of these cities rather than any faults on Viking's part. Read Less
Sail Date: December 2018
This was our first river cruise, so I have nothing to compare it to, but it was oh so very amazing! The customer service, all around, was great. The ship was the perfect size for our needs. Although we had a small room, it didn't ... Read More
This was our first river cruise, so I have nothing to compare it to, but it was oh so very amazing! The customer service, all around, was great. The ship was the perfect size for our needs. Although we had a small room, it didn't matter as we truly only slept there. The food was great and accommodated my wife's pickiness. It amazes me that after just a few days, the staff knew our names (and there were eight of us) and welcomed us all the time. I was not too keen on the entertainment, but that's okay - that's not why I was on this cruise...however, I'm just one reviewer and so many folks enjoyed the evening entertainment. The one thing I would change would be for me to book a longer cruise next time...and on Viking. Here's hoping I'll see you in 2021 - my fingers are crossed! Read Less
Sail Date: December 2018
We had never been to that part of Europe,but were well aware of it’s history.We also had heard so much about European Christmas markets we wanted to see for ourselves.Our cruise included airfair,an upgraded room,at a great price.Service ... Read More
We had never been to that part of Europe,but were well aware of it’s history.We also had heard so much about European Christmas markets we wanted to see for ourselves.Our cruise included airfair,an upgraded room,at a great price.Service was first class from the airport in Budapest,to the airport in Munich,and everything in between.The cities we visited had incredible history and archtecture,our guides on the inluded tours were knowledgeable.The cities we visited were incredible,and most were worthy of a much longer stay,The Christmas markets were unique,but in the cities we visited on a weekend,Budapest,and Bratislava were shoulder to shoulder crowded,and consisted mostly of food and drink,we found the others to be more pleasant,but also consisted of a great many beverage and food stalls We also really enjoed the optional Huerigen abend in Vienna,which had plentiful food wine and great entertainment The crew on board ship were top notch,as was the food wine ,and beer.We had taken a viking ocean cruise,and were not disapointed in the River cruise. Read Less
Sail Date: December 2018
This tour was a bucket list item for the wife and I. The food was excellent and the crew and Director were outstanding. The on shore excursions were very informative and worth both time and money. The up close tour in Vienna, although a ... Read More
This tour was a bucket list item for the wife and I. The food was excellent and the crew and Director were outstanding. The on shore excursions were very informative and worth both time and money. The up close tour in Vienna, although a last minute option was excellant. We were the first cruise in five months that was able to remain on board throughout the journey due water levels. This made our trip much more relaxing. The cabin was just the right size for two. We were very pleased with our accommodations. We traveled as a couple, not part of a group, however we came away with fourteen new friends. The captain and crew were very professional. We came away with a new saying that we heard repeatedly from the staff, “your happiness is our pleasure”. Budapest was fantastic! We plan to return to Hungary just so we can spend more time in this beautiful city. The dinning enjoyed in Budapest was some of the best we had throughout the trip. Read Less
1 Helpful Vote
Sail Date: November 2018
My teen daughter and I sailed the Danube with my seventy-something parents during Thanksgiving, and we all had a blast! We took most of the wonderful tours and ate most our delicious dinners together, but my daughter and I also enjoyed ... Read More
My teen daughter and I sailed the Danube with my seventy-something parents during Thanksgiving, and we all had a blast! We took most of the wonderful tours and ate most our delicious dinners together, but my daughter and I also enjoyed the e-bike side tour from Krems to Durnstein, and rode the metro in Vienna to as many Christmas Markets our feet could get us to in one evening- five in all! Our favorite town was Cesky Krumlov, with it's fairytale Castle and charming houses, and the best hot chocolate at the Kolektiv. Our favorite Christmas Markets were at Pest in Hungary, with it's mulled wine, and the large, festive Rathaus with it's ice-skating, along with the beautiful Schonbrunn Palace in Vienna. We all loved every minute of our trip, but Nana especially loved the Creme Brûlée at dinner on the ship, while Papa enjoyed studying the doors of the homes on each of our tours- especially in Bratislava. My daughter loved taking pictures of the scenic river views in Passau, and exploring each of the towns we docked at, while I especially loved collecting the Gluten mugs and handmade ornaments at the various Christkindlmarkts, We all appreciated the bottles of water in our clean rooms, and the staff that greeted us with treats and warm towels after each day's tour. The food was fabulous, the desk was helpful, and our waiters and waitresses were gracious and had a positive attitude. We had such an amazing trip, that we all signed up together to take a Viking cruise up the Rhine in 2020! Thanks for the memories, Viking! Read Less
Sail Date: August 2018
Everything was planned and executed beautifully! The staff made every aspect enjoyable. Even normal life mishaps were cared for with a professional touch without being “stuffy”. Loved it! The side trips were easy going yet we got ... Read More
Everything was planned and executed beautifully! The staff made every aspect enjoyable. Even normal life mishaps were cared for with a professional touch without being “stuffy”. Loved it! The side trips were easy going yet we got to see and do a great deal. Realky, there was more planned on board then we coukd possibly do! (Just coukdn’t stay up for the later entertainment after an already busy day. I am sure some just loved it because it fit what THEY wanted to do perfectky!). The food was over the top. Anything you wanted from the well planned menus or something of your own liking. They went out of their way to be pleasant and not “in your face” overdoing it. Even the drinks were top notch! Not your usual watered down variety, but tasty concoctions! We had one of the two room verandas and had beautiful flowers, fresh fruit lined up beautifully each day. I casually asked one of the staff members as we were going to breakfast one morning if we could take the beer out of the fridge and replace it with ginger ale. Right after breakfast , when we returned, it was already done! Shoes shined, laundry expertly cleaned pressed/folded or hung! Saved a lot of time so we coukd enjoy what we came for! Read Less
Viking Tor Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.5
Entertainment 3.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 1.0 3.4
Family 1.0 3.4
Shore Excursion 4.0 4.2
Enrichment 4.0 4.1
Service 4.0 4.6
Value For Money 3.0 4.0
Rates 4.0 N/A

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