4 Helpful Votes
Sail Date: September 2013
We arrived in Budapest at about 9:00pm on a flight from Zurich. We had confirmed with Viking our time and method of arrival. Viking told us where to get a taxi, the approximate cost, and very specifically identified the location of the ... Read More
We arrived in Budapest at about 9:00pm on a flight from Zurich. We had confirmed with Viking our time and method of arrival. Viking told us where to get a taxi, the approximate cost, and very specifically identified the location of the ship. We reconfirmed all of this by phone before leaving. As you probably guessed, after dismissing the taxi, we discovered the ship was not where it was supposed to be. We wondered around in the dark of the Budapest docks until a very nice English speaking young man helped us find the ship and carry our bags to it. Once on the ship he had another surprise: no food. For those who have cruised before and expect having access to food basically any time, be aware that Viking serves a communal dinner from 6 pm to 9 pm meaning if you want a seat at dinner you must be there at 7 and you must leave at 9 when the kitchen closes. During the same period you can choose one of five never-changing choices at the bar (club sandwich, baked potato, etc.) There is no room service. It was possible to leave the ship to dine ashore, but only at a few destinations as the ship is mostly under way at dinner time. The TV ads and the online videos tout the sun deck where passengers may stroll and where the chief grows herbs and were there is a solar array for the hybrid engines. We saw several Viking ships along the route but never saw a solar panel and the few herbs that were there were strictly for show. More importantly, the sun deck closes for 4 days during the cruise because the ship barely clears the bridges even with the sun deck closed and disassembled. Not being able to go outside together with the ship being under way most of the time and the regimented communal eating schedule give the experience a very claustrophobic feel. We made the mistake of booking the most expensive stern suite, called the explorer suite or something. Do not make this mistake. The engine noise and vibration make sleeping difficult even with ear plugs. And the crew's off duty station is just above and being mostly eastern European the smoke a lot and the smoke fills the expensive Explorer suites. We wished we had rented a car and explored on our own. Read Less
Sail Date: December 2013
I am going to be much more critical than is warranted because I want to point out the limited downfalls of Viking. Overall, we would rate this trip an 8-9 out of 10 so we liked it and would do another. I think it important to research what ... Read More
I am going to be much more critical than is warranted because I want to point out the limited downfalls of Viking. Overall, we would rate this trip an 8-9 out of 10 so we liked it and would do another. I think it important to research what type of cruise you want to do. Viking does a much focused type of cruise with a very set schedule. It’s kind of like going on vacation where the first day, you just relax and say "I am on vacation" and don't fight it. Viking can be very very set in their ways and for the most part, they do all they can to make this a good experience. However, if you want something out of the ordinary, like upgrade your room, schedule a airport transfer or if you want to tip with anything other than Euro or US$, then they are not flexible and it can be irritating. They could work on that a bit. Our cruise was a Christmas Market Cruise and we did everything and more than we had hoped to. We booked our own airfare only because we did not know better. Viking works best if you use all of their services and if you confine your trip to what they offer. If you book airfare with them or extended stay, then they will make sure they meet you at the airport and take you back. One caution however is that you must remember that there is no such thing as a $199 air fare that they tout once in a while. It is simply that Viking is subsidizing part of that cost so they do not discount their room, which they very very very seldom do. When you book your air fare through Viking make sure you look at the flight times and layovers. That $199 airfare will most likely get you stuck in an airport for a few hours or a longer flight home so just check the details. We ended our trip in Passau, Germany so for 95% of the group, the trip was over and they needed to go to Munich airport for their flight back home. While I suspect not normal, one couple had to get up at 2 am to catch their bus. Let me explain. The drive to Munich is 2 hours so they allow 3. They schedule pickup 1/2 hr prior to that and then you need to be at the airport to 2-3 hrs ahead of time. If you have a 7 am flight, booked for you by Viking (can you say $199 air fare?), then you get the idea. On our trip, we booked our own airfares and were able to screw up our own schedule by allowing a 4 hr layover in Amsterdam so you need to get involved. You have to remember that you are in the middle of the night when you get to your first layover so my advice is to pick a flight to minimize layovers and look closely at departure times and where the airport is. Doing this will greatly improve your experience. The other somewhat irritating issue is tipping. Viking being an American/Swiss company asks you to partially subsidize their costs and tip at the end of the trip. Its the American way. It was interesting watching the Tour Director and others encourage tipping in Europe where there is no tipping. This is completely up to you but they do lay on the guilt trip for you. Something I felt amusing is that they will only accept tips in euro or US$. If you are to tip, a great way to get rid of the misc currency, from Hungary for example which is not euro, is to leave that as part of the tip. NOPE, we only accept euro and US$. I never had anyone tell me before when I was giving money away that they wanted it only in certain form. Viking could work on this. Now the good part. There are only 170 or so people so this is not a 3,000 person Princess Cruise so you need to rethink this. With only 170, they can plan pretty well. I liked the single dining experience. We had time for Happy Hour and usually a brief talk about what was going on the next day in the Lounge and then you had 1/2 hr or so to make your way to the dining room. I would rate the food overall 7 out of 10 which I think is pretty good. If you are a picky eater, look closely at the menu and you will find a César salad always available with Salmon or chicken on it or some other dish so look and ask. We purchased the unlimited bar which probably was not worth it $150 euro or $200US each but it did boost the level of the trip. We ordered a bottle of wine off the separate list each evening and had a few cocktails before or after the meal. It was nice not putting yourself in a position of wondering how much it was. On the other hand, if you can eliminate worrying about the cost, then I think you could drink as much as you want for less than the $200 per person. A bottle of wine was about $30. A typical day started with a pretty good breakfast that started at 6 and went to 9AM. You can get a European breakfast of cold cuts and cheese of a Texas breakfast of eggs, bacon, ham, sausage etc. You get the idea. Following breakfast 6 days out of 7 is the tour of the day that is usually included in your booking fee. They do have a couple of side trips like an opera (that only 50% thought was good enough to warrant going). Most tours have a guide who wears a microphone and broadcasts a monologue as they walk. Each room and person is provided a devise to listen (make sure you charge it every night) This works very well. The walks are not that difficult and normally Viking, after the first day, formulates a special tour group for those that do not want to or cannot keep up and they do it gracefully. Given that this was the Christmas Market Trip, we usually had a tour of town and then back to the boat which was almost always close to the market or you could easily walk. Trying to figure out where to spend your time was never a problem. It was a bit cold so we always looked forward to getting back about 4 for happy hour and talk to other guests about their experience. Always about 5 or 6 the tour director would come in and have a presentation about the next day’s trip (always something you want to do) Following was open seating dinner but within a couple of days you started to know people and which ones to sit with and which ones to avoid if you know what I mean. .Not very often did we need to avoid anyone but we did form a little group that sat together each evening so the conversation was not ever strained. Especially with two of the ladies that loved to shop. At one point, one of the ladies had to buy luggage in town just to bring back to the ship what she bought. Let me summarize my suggestions for booking with Viking. If you can do all of the booking with them, do it however make sure you look at the times and discuss when you need to be off the boat. Consider arriving a day or two ahead to get used to the time change. If you arrange your own air travel or decide to extend your trip without Viking I highly suggest you make your own arrangements. We wanted to go to Munich to meet some friends and booked a Transfer from the ship to the airport. Viking wanted $150 euro each for this but we bought it. We only had one day in Munich so we wanted and early transfer and were told by Viking a number of times that their guests are first and they will take us when they have time. We canceled with a $30 fee each and rented a car for $100 euro and had a wonderful drive. Viking takes care of its own and after that you are better working it out yourself. Bottom line we would and will take another Viking Cruise but will not leave the travel details to them as it should be. You need to watch out for yourself   Read Less
1 Helpful Vote
Sail Date: May 2015
My wife and I took the Budapest to Nuremberg trip on the Viking Tor May 1, 2015. Beautiful, modern ship and a crew that will do anything to make the traveler happy. We stayed in one of the suites at the stern of the ship. It is certainly ... Read More
My wife and I took the Budapest to Nuremberg trip on the Viking Tor May 1, 2015. Beautiful, modern ship and a crew that will do anything to make the traveler happy. We stayed in one of the suites at the stern of the ship. It is certainly a luxurious accommodation. The only concern was the vibration at times from the engines that were running at 90% power to sail against the Danube current. We had to take the coffee pot out of the coffee machine to eliminate the vibration noise. There are two glass doors separating the bedroom from the rest of the cabin, and they had to be kept open or they vibrated noisily. Otherwise, very comfortable room with terrific views from two sides of the suite and a great sitting balcony on the stern. We loved the food, and typically selected from the left side of the menu, which provides regional dishes. We were concerned that with the great food, wine, and sinful deserts, we would gain weight on the trip. However, we both lost a couple of pounds, which I attribute to moderate portion sizes and a lot of walking on the excursions. Budapest is an interesting city, but the visit was too short. We would recommend spending a couple of days there before the sailing to get a better view of the city. In Vienna, we went on the optional tour of Schonbrunn Palace, and it was well worth the effort. We visited the beautiful churches of Benedictine abbey at Melk, and the St. Stephen's Cathedral in Passau, both awesome experiences. Because of recent rains and high water on the river, we were only able to get to Vilshofen, Germany, and docked there for the remainder of the trip. There was a bridge up river that the ship could not clear. We were bused about 90 minutes to Regensburg and enjoyed St. Peter's cathedral and a well preserved medieval city. The final full day was a 3 hour bus trip to Nuremberg, which we skipped. Instead, we explored Vilshofen with many others who also skipped the long bus ride and got a nice taste of a German town. The high water issue is one of the risks of river boat cruises. They can be interrupted by high water, low water, or lock strikes. Probably the best part of the trip was getting to know new people from around the US and other english speaking countries and making great friends. Unfortunately, we were booked on a 6:30 AM flight out of Nuremberg on departure date, so we had to leave on the transfer bus at 1 AM because we were so far from Nuremberg. Read Less
Sail Date: May 2015
For all the times I've seen the Viking River Cruise commercial on Downton Abbey, nothing prepared me for this remarkable journey. The Viking Tor sparkles from stem to stern. The light-filled ship is a pleasure from the exceptional ... Read More
For all the times I've seen the Viking River Cruise commercial on Downton Abbey, nothing prepared me for this remarkable journey. The Viking Tor sparkles from stem to stern. The light-filled ship is a pleasure from the exceptional crew to the wonderful passengers--all life long learners who wouldn't be caught dead on a mass market cruise. No casino, no art sales no constant announcements-- just the pure pleasure of traveling with like-minded individuals sharing this remarkable trip. I must admit to being a professional travel writer and so I do set a high bar. But Viking delivers in every dimension. The small passenger complement of just 188 guests gives great opportunities to mix and mingle. Especially appreciated were the open seating in the Dining Room which allowed passengers to circulate and make new friends and acquaintances instead of being assigned seating. And what a group we were-- a sports celebrity of great renown, the Chairman Emeritus of a Rental car company, the Ass't Attorney General of a southern state were among the many interesting passengers. The included shore excursions were exceptional, the local guides clearly selected for their knowledge of each port. And oh what ports! Budapest, Vienna and the lesser known Melk, Passau and Regensburg all provided great opportunities for exploring first in groups and then on one's own. Back aboard ship, the staff cannot do enough for you. And the inclusion of wine and beer at every meal--even breakfast (Champagne for Mimosas anyone?) is a welcome addition. But that really is the most remarkable thing about Viking River Cruises--you are not nickeled and dimed to death as you are on mass-market cruises. The entire week set me back just 133 Euros in added charges! Finally the cabins are a joy, a marvel of Scandinavian design that makes every square inch count. If you can, spring for a balcony--stepping outside anytime you want is a marvelous addition to your trip. I would have to say after cruising several times a year, I am so completely won over by Viking that I've booked Viking Ocean's Viking Star for a Mediterranean cruise this October. Bravo Viking! Read Less
Sail Date: June 2015
First river cruise and it was a pleasant experience. Much more intimate, and vastly different, from ocean cruising. Viking Tor was one of the new generation river boats with all of the newest innovations and upgrades. We chose the Veranda ... Read More
First river cruise and it was a pleasant experience. Much more intimate, and vastly different, from ocean cruising. Viking Tor was one of the new generation river boats with all of the newest innovations and upgrades. We chose the Veranda Suite which includes the balcony, but honestly, almost all of the staterooms we saw (larger/smaller) had mostly the same amenities. There is more than enough room under the beds to accommodate even the larger suitcases. While there are U.S. style outlets in the cabins, it is advisable to bring the European adapters, which will allow you extra access for charging/using other devices like cameras, smartphones, electric razors, etc. These adapters also come in handy if you do any of the pre- or post-extensions on land. Service and hospitality were wonderful. There was evening entertainment in the lounge area in the form of a pianist (wonderful) on our cruise. Don't expect casino/theater style entertainment on a river boat from Viking - leave that for ocean cruising. The real entertainment is on deck, day or night, while the river boat is making its way up/down the river (Danube in our case). Depending on your itinerary, there are shore trips to witness plays, concerts or other events. The Viking staff and service on our river cruise were excellent. We had absolutely no problems with our sleeping accommodations and housekeeping during the entire trip. We also did not experience the reported occasions when the river was too high to navigate under the bridges, of which there are many. Going through the river locks is quite an experience. To summarize, we thoroughly enjoyed our trip. Our only regret was that we didn't spend some extra time in Budapest - a wonderful city. Read Less
2 Helpful Votes
Sail Date: August 2015
This was our first Viking cruise, but NOT our first river cruise (we did Avalon on the Rhine in 2013). In my opinion, Viking compares very poorly to Avalon for a variety of reasons: the cabins on the Tor are smaller, the staff was far ... Read More
This was our first Viking cruise, but NOT our first river cruise (we did Avalon on the Rhine in 2013). In my opinion, Viking compares very poorly to Avalon for a variety of reasons: the cabins on the Tor are smaller, the staff was far less friendly (other than one waiter and Sorin the Program Director, he was funny!), the food was mediocre at best, very limited variety especially with lunch. Tours seemed disorganized. Information was lacking, especially with limited overhead announcements. The sundeck was closed down for a majority of the time. The same wines were offered every day, other than when they FINALLY gave us something different on the last day. We also were among those that had to be bussed to another port as the Tor could not sail through at Passau. So we were disappointed that we had to re-pack everything, bus to the next port, unpack again, etc. We didn't really lose any tour time, but the 2nd ship the Viking Var was FAR worse than the Tor. Staff on the Var were really not friendly at all. We were told there was Wifi access in every cabin, yet our cabin 212 had NO wifi on the Var, forcing me to have to go down to the lobby and use that, and that even was slow. The first night on the Var we were fed the very SAME meal we had the night before on the Tor. Our group of 4 couples were very disappointed with Viking. While I will "never say never", I have no desire to sail Viking ever again until less maybe if it was totally free (unlikely). Avalon is FAR better with food, staff, and organization! Read Less
1 Helpful Vote
Sail Date: August 2015
Our cruise along the Danube River from Budapest to Nuremberg was wonderful! The ship was beautiful and well staffed. All the excursions were interesting, with very talented and knowledgeable guides. The buses for the outings were very ... Read More
Our cruise along the Danube River from Budapest to Nuremberg was wonderful! The ship was beautiful and well staffed. All the excursions were interesting, with very talented and knowledgeable guides. The buses for the outings were very comfortable. And the food onboard the ship was excellent! However, it was disappointing that we had to do a ship swap after the third day of sailing because of low water levels on the river. That, of course, was not the fault of Viking. They, in fact, were quite prepared for this situation. The swap was done relatively painlessly and we boarded a 'sister' ship that was identical to the one we had left. We missed our original crew, however, who were so friendly and caring. Our cruise director and concierge switched ships with us and that was a blessing! They were WONDERFUL!! They certainly earned their salaries and carried out their duties with humor and friendliness. All of our transports worked smoothly. Disembarkation was very well organized. We were very pleased with the entire trip. Read Less
Sail Date: September 2015
I am not very good at this type of thing. The ship was very good. Accommodations were very nice and comfortable. The people servicing the rooms were very friendly and polite. The food was excellent and very nicely prepared. Service was ... Read More
I am not very good at this type of thing. The ship was very good. Accommodations were very nice and comfortable. The people servicing the rooms were very friendly and polite. The food was excellent and very nicely prepared. Service was done very friendly and I can not express how nice the the people were taking care of us. It was a joy to go down to the eating area. My wife is on a wheat free diet and the waiter would greet her when we entered the dinning room and explain what they had prepared for her meal. His name was Nenard and we can not say enough about him. The Port and shore excursions along with the guides that were hired were just great. They lived in the area and grew up there. Explained and pointed out the history of where we were and were the best. The entertainment that came on the boat were really good. I wasn't expecting too much but turned out to be better than I expected. Travel arrangements were done very well. The busses to get you to the tours were safe and comfortable. We had to change ships in the middle of the trip and everything was handled extremely well. The only thing that was disappointing was we missed the people that were working in the dinning room and bedroom area. You tend to get attached to the first group that is taking care of you. Before I go on I have to mention our Tour Director who was outstanding. He really put in a lot of effort to make our trip run well. His name was Soirin from Romania. A truly wonderful person. The only down side I have to recommend is the following. When we changed ships we put our packed bags outside our rooms and they were picked up and transferred to or rooms on the new boat very nicely. We arrived to our rooms and were very impressed how well everything was done. To continue with this. We had a three day extension in Prague and stayed at the Sheraton Hotel. I would consider it adequate, the lighting in our room was poor. Couldn't get the lights bright enough and they were yellowish. The room was nice. The Viking representative was, once again, really great. The location of the Hotel was excellent. I have to commend Viking for the breakfast buffet at the Hotel. They kept everything the same as what was on the boat. The choices were almost exactly like the Viking ship. We really appreciated it. When we had to pack up and leave we were told to put our bags outside our rooms, as was done on the boat when we changed ships, in the morning by a certain time and they would be picked up and taken to the bus for the trip to the airport. THIS IS A SECURITY BREACH. You are asked at the airport if the bag has been out of your sight at anytime. I would recommend that you be told to take or carry your bag to the bus when leaving the Hotel. This procedure also lends to a bag being lost or stolen as what happened to my daughter and her bag. Other than that last glitch, the trip was fantastic and would love to do it again if I could ever afford it. My age is getting up there, 77, and don't think it will happen again. I have promoted your Viking Tours to everyone That I have met and A few of my retired pilots from my company will be taking tours. I will never forget our Viking trip. Read Less
Sail Date: September 2015
We are 6 people who have travelled together for many years and having done several ocean cruises, we decided to try out the Romantic Danube with Viking River Cruise especially after having seen several of their commercials on TV (which are ... Read More
We are 6 people who have travelled together for many years and having done several ocean cruises, we decided to try out the Romantic Danube with Viking River Cruise especially after having seen several of their commercials on TV (which are not very accurate). Everything was booked through a travel agent, who during the process of the reservation told us if we wanted to all be on the same flights, Viking was giving us a surcharge of $100.00 for one of the couples, which we did not appreciate. Three weeks before our departure, and at this point the trip is completely paid up, one of our travelling companions died. She was travelling with her sister in law who decided to come on the trip just the same. So, as already mentioned, the cost of their room was fully paid for 2, however Viking advised her that if she was travelling on her own, she had a surcharge of $3,369.00 because that was the cost for a single person. I told them that they were a heartless money gouging company and that they should have compassionnate rules and regulations. The profit they made on this room is ridiculous. On ocean cruises you spend several hours in buses to get to your excursions, and as Viking's commercials say: "Take less time getting there and more time being there" - this is not the case. A few days before our departure, we got an email informing us that we would not be travelling on Viking Var, but rather on Viking Tor because of low water levels, which I can understand is completely out of Viking's control. However, there was never any mention we would have to change ships half way through the trip. We boarded Viking Tor in Budapest, unpacked our bags and went to our first information meeting and that is when we got our surprise. We were informed that half way through our trip we would have to change ships. This meant repacking our bags, taking 2 long bus rides, and unpacking again. The compensation they gave us was one free drink after dinner, which meant most passengers did not benefit from this as after these long bus rides, everyone was too tired to go for a drink. Most of the tours are done in buses and the crowds at each of the excursions are just as bad as on an ocean cruise. So you spend a lot of time waiting for people who need to go to the washroom...Some of the guides are interesting and some are not. We truly expected to see much more than we did with fewer people as they show you in their commercials. I have to admit, the staff on both Var and Tor were amazing, which made up for some of our disappointments. Viking knew very well that there were water level problems, but they chose not to mention this to us and did not really compensate for this very big inconvenience. So for us it was a first and last time experience with Viking which we found to be over priced as it did not meet our expectations. And for everything mentioned above, we will not be recommending Viking to any of our friends and family. Read Less
Sail Date: October 2015
KLM was singularly unhelpful at every turn: wrong gates posted, cancelled flights, delayed flights, misconnections. We missed Budapest altogether. No advance warning by Viking of the possibility of a ship swap (which had happened several ... Read More
KLM was singularly unhelpful at every turn: wrong gates posted, cancelled flights, delayed flights, misconnections. We missed Budapest altogether. No advance warning by Viking of the possibility of a ship swap (which had happened several times before in the season). However, the staff on TOR were all outstanding. Dining room man knew everyone's name by the end of the first day. They couldn't do enough for us. The food was excellent, every meal. The guides for the local tours were exceptional, each and every one, especially in Passau. The VAR wasn't quite as good, but still fine. We have heard back already from Viking about the mishaps along the way and we will probably accept their offer of another cruise with a discount. Read Less
1 Helpful Vote
Sail Date: October 2015
We throughly enjoyed our cruise. The adventure of each unique city was filled with history and the tour guides were very knowledgeable. The ship was clean and we were more than comfortable in our cabin. The food was very good and ... Read More
We throughly enjoyed our cruise. The adventure of each unique city was filled with history and the tour guides were very knowledgeable. The ship was clean and we were more than comfortable in our cabin. The food was very good and prepared to our liking. The staff and crew members were very friendly and helpful. Even though we had to change ships because of water level on the Danube, it was no problem and the staff made it as easy as possible. Looking forward to another river cruise in the near future. Read Less
2 Helpful Votes
Sail Date: October 2015
We got to Budapest too late to do much of anything. The Danube River ( which Viking never tells you even when asked) was low which we now know is common. We were forced to change boats from the Tor to the Var and couldn't use top ... Read More
We got to Budapest too late to do much of anything. The Danube River ( which Viking never tells you even when asked) was low which we now know is common. We were forced to change boats from the Tor to the Var and couldn't use top deck most days. It was the best place to enjoy the scenery and relax and get some fresh air so very missed. Because of the low water this turned into packing, a long bus trip, and unpacking. The second boat,Var, was not as clean and the crew seemed tired...never really felt the service was the same. Lots of little requests were ignored...shampoo, coffee, wine and you felt like they were always ready for the clients to leave so they could get on with whatever they wanted to be doing. Others have said theirs turned into a bus trip so maybe we were better off with only being bused to the new ship and missinga part of the day. The tours were crowded but OK...never enough time to actually spend time really seeing the places. The organ concert was dry though the church was lovely...would have enjoyed seeing more of it and less of the funerial music. This was an anniversary trip and I have to say we were disappointed. Not ever going there again. Planning to go to Normandy and really hoping we get plenty of time at the beaches and a great guide. We are looking into other companies as Viking seems to be cutting corners and charging more...even some fees for side trips. This is not part of their advertising. Things that were included now have to be asked for in order to get. I was stung by something on the transfer bus and when I got to the ship I couldn't even get a tape for it. Read Less
Sail Date: October 2015
This was our first cruise and also our 40th wedding anniversary. The Viking personnel were amazing, and the service exceptional. Most of the land tours were excellent- with great guides. Food and service were fantastic. The ... Read More
This was our first cruise and also our 40th wedding anniversary. The Viking personnel were amazing, and the service exceptional. Most of the land tours were excellent- with great guides. Food and service were fantastic. The weather was overcast and rainy for the entire week, but the crew made the trip very special despite the weather. The rooftop seating was closed for at least half the trip- so exercise in the form of walking was limited. These are not huge ships, although they are very comfortable. The passenger totals are very reasonable - making it possible to recognize almost everyone on board, as well as almost all of the crew. Our cabin was extremely comfortable and was cleaned everytime we left the cabin. the thoughtfulness of the crew was exemplary. I travel with lot is books, and found several Viking bookmarks kindly placed by my reading stand. Meals were served promptly and beautifully- with wine, etc available constantly. The shipboard lectures were very informative and entertaining, too. The attitude of the crew was wonderful. They seemed to enjoy their jobs and the opportunities they had. This was a once in a lifetime trip for us and we appreciated the attentive staff. The Danube River levels were low at the time of our trip, but fortunately we just got by in terms of passage. Only once did the ship move ahead, and we caught up by tour bus, when the levels were low. Our veranda suite was spacious ,comfortable and clean. Everything was in perfect working order. I enjoyed the sitting area and was thankful that we had it. Read Less
1 Helpful Vote
Sail Date: October 2015
We got to see lots of sights and had them explained by the guides. We were never left "in the lurch"; we were always taken care of. One of our party in a tour disappeared and the guide searched frantically until she found him- ... Read More
We got to see lots of sights and had them explained by the guides. We were never left "in the lurch"; we were always taken care of. One of our party in a tour disappeared and the guide searched frantically until she found him- already on the bus! Even when the ship was delayed in arriving at port while we were off touring, staff was able to make arrangements to keep the group happy with the delay by finding a place for us to wait and have a snack. The food was excellent on board ship and the staff was very attentive. The directions were through and easy to follow. We always had and idea of what came next. We did some pre- and post tours at Budapest and Nurenburg. These tours were also well done. The viking staff at the hotels was very good with their advice and we found lots of nice spots and resterants in both places. Read Less
2 Helpful Votes
Sail Date: October 2015
We had such a remarkable experience on our first Viking tour on the Seine, Paris to Normandy. We were delighted to have the opportunity to tour an area of Europe that was new to us. Arriving in Budapest we were met at the airport and ... Read More
We had such a remarkable experience on our first Viking tour on the Seine, Paris to Normandy. We were delighted to have the opportunity to tour an area of Europe that was new to us. Arriving in Budapest we were met at the airport and transported with ease to the boat. Like so many others in 2015, we had to disembark and board another boat due to the low water level of the Danube. So we experienced two boats, the Var and the Tor. The crew made this transition seamless, our only chore was a few moments of packing and unpacking. Viking more than made up for the unavoidable inconvenience by providing extra perks. Both boats were clean and comfortable, the staff exceptional. The food was nicely presented and reflected the local cuisine. The local tour guides were knowledgeable and entertaining. The Viking crew were equally helpful. The daily briefings and programs were educational and entertaining. Disembarkation was easy though there was some confusion at the Nuremberg airport when so many of us arrived at such a small facility before the airport was fully staffed. In hindsight I would have liked a bit more time in Budapest and Vienna, the tours were whirlwind. It would have also been nice if we could have simply walked from the boat directly into the cities and towns more often than not. Viking has no control over this as it is the nature of the docking locations. As a result there seemed to be more bus time than the Seine trip. Overall, it was a wonderful trip and we have recommended it to several friends. Read Less
4 Helpful Votes
Sail Date: November 2015
This cruise was very well enjoyed by everyone in our party. We had three balcony rooms in our group. We booked late and there were no lower categories available. The accommodations were very nice and the crew/staff were excellent. ... Read More
This cruise was very well enjoyed by everyone in our party. We had three balcony rooms in our group. We booked late and there were no lower categories available. The accommodations were very nice and the crew/staff were excellent. Granted, we did have some problems, none of which were the fault of Viking. However, they handled them all very well. The first problem was a strike by Lufthansa four days before our flight. I was glad I booked the trip with inclusive air as it would have been MY nightmare trying to reschedule flights instead of theirs. They booked us on another airline and it was fine. The water level in the Danube was too low for the ship to make it to Budapest so we were put on it's sister ship on the second night. The first night they put us up in a very nice hotel. Again, everything was handled very professionally and smoothly by Viking. Yes, we had to take a coach to the ship and again at another point but the coaches they use are first class. The person who claimed there wasn't enough to eat or that there was no entertainment obviously isn't sophisticated enough for this type of cruise. Having done the big ships to the Caribbean, it was refreshing to travel on this small boat with a lot less people. The food was wonderful as was the service. If you were hungry on this trip, you must have a tapeworm. I had asked for more pillows on the first night aboard and when we switched ships midweek, my extra pillows were already in the room and didn't have start over with the new crew. I know that time of year is iffy for the weather but we had great weather. Each day they take you on a tour in the morning and then you can sign up for an optional tour in the afternoon. We are in our late 40's and lead pretty active lives and felt like we did plenty each day. We had folks in their mid 70's to 80 in our party and they did pretty well keeping up. They have separate tours that cater to those who are slower moving if you feel you can't keep up or you can just sit on the ship and look at the scenery. Plenty of places for a good view. They have local tour guides at each stop and some are better than others but overall they were all good and it gives you a good overview of each place the ship stops. I'm usually too cheap to do the all inclusive but in this instance, I'm glad I did. They pick you up from the airport and take care of you until they help you check in for your return flight home. No thinking necessary, just sit back and enjoy! Read Less
6 Helpful Votes
Sail Date: November 2015
We are seasoned ocean cruisers who mainly travel in Europe but this was our first river cruise. All those years of watching Masterpiece Theatre and we finally succumbed to the lure of Viking's enticing advertisements! Well. Let me ... Read More
We are seasoned ocean cruisers who mainly travel in Europe but this was our first river cruise. All those years of watching Masterpiece Theatre and we finally succumbed to the lure of Viking's enticing advertisements! Well. Let me say this. They delivered. We had a wonderful time; in fact we're already booked for another Viking cruise in August. We got a deal on a Christmas Market sailing that included airfare. We hadn't a clue if we'd even like river cruising so we took the least expensive cabin, the ones known as "aquarium" cabins as they're only just above the water line. It worked out just fine. Prior to this we'd never done an inside cabin except once and that was a virtual balcony on the Quantum of the Seas. Given how small Viking longships are, it was only a minute to take the stairs and be outside in fresh air. We didn't miss the balcony one bit--and this is from someone who spends huge amounts of time on balconies on ocean cruises! Go figure. Our cabin was well designed and we had ample space for all our clothing. The bathroom is very small but efficient and well lit (as is the rest of the cabin, which we appreciated when reading in bed). One of the nicest things was that the small fridge was exactly that. A fridge, not a cooler. We bought beer and wine at several towns and were very pleased at how cold our beverages were. The food was marvelous. And so pretty on the plate. We thought it was easily on par with what you get in the specialty restaurants on ocean cruises. The service is very attentive and the wine/beer flowed freely. Top marks to Viking in this department, especially for the German dinner they put on for us. Authentic German food and entertainment in the dining room and all the servers even dressed in period costume. It was great fun! Entertainment? We knew coming in that there wasn't much of it. A piano player is what you get most nights. However, there were other nights when local entertainers came on board. We were treated to an operatic performance and two different choirs, all of which were excellent and much appreciated. I wondered beforehand if we might be a little bored on board as we really like all the entertainment options of ocean cruises. However, we found our fellow guests very sociable and it was no time at all before we'd made friends to socialize with up in the lounge and the time always flew by. I'd even go so far as to say it a great change of pace not to have entertainment options by the score! We were very lucky in that by the time we got on the Tor, water levels in the Danube had risen and we had a flawless sailing. The weather was fairly mild for the end of November though overcast and rainy. No problem though as Viking provides big red umbrellas and all our tours went on without a hitch. I must say that the complimentary tours were excellent. Every single one of them. Whoever hires guides for Viking passengers should be given a big pat on the back because they've done their homework. All our guides were well-versed in their subject matter and even better, enthusiastic and committed to showing their towns/cities to the best advantage. We thoroughly enjoyed our outings. Random notes about our cruise: we were in the "aquarium" cabins and yes, you will hear water and changes in engine noise when slowing down or speeding up (as when entering locks). If you're a light sleeper, either bring earplugs or upgrade to a higher cabin. We weren't the least bit bothered by the sounds after the first night. We got used to it pretty quickly but other people might not. Another thing is that food isn't available 24/7 as it is on ocean cruises. Meals are served at set times and that's it aside from muffins and cookies that were always available by the coffee/tea machine. No pizza when the mood strikes you! We actually liked this set up though because honestly, we didn't need to be snacking. Not when there's so much food available at breakfast, lunch and dinner. We returned from our Viking cruise very relaxed and happy. The Tor has a great crew. They really care about their guests and it shows. We are looking forward to our next cruise in the summer! Read Less
Sail Date: April 2016
This was our first cruise of any kind and it was a wonderful experience! The riverboat was a nice way to travel and did not make me feel as though I was on water. The cities chosen for the tour were beautiful places, some that I had never ... Read More
This was our first cruise of any kind and it was a wonderful experience! The riverboat was a nice way to travel and did not make me feel as though I was on water. The cities chosen for the tour were beautiful places, some that I had never heard of before, that I am so glad to have seen. The staff on our Viking cruise was superb and exceeded our expectations. They were all so very helpful and polite. The food was excellent. The room was clean, efficient and met all of our needs and had a very comfortable bed. The tours that were set up had local guides which spoke English and were so informative and interesting. I also appreciated the comfortable motor coaches used to and from the riverboat and also on our tours. Viking was first-class in every way and clearly they go out of their way to make sure each guests has a wonderful experience. I look forward to cruising with them again! Read Less
1 Helpful Vote
Sail Date: April 2016
The food was excellent. Always lots of fresh vegetables and fruit as well as gourmet entrees. The pastries were great just like the European bakery shops on shore. We thoroughly enjoyed meeting new friends during dining times and have ... Read More
The food was excellent. Always lots of fresh vegetables and fruit as well as gourmet entrees. The pastries were great just like the European bakery shops on shore. We thoroughly enjoyed meeting new friends during dining times and have connected with them via email since we returned home. The cabin we stayed in was clean and comfortable. Never heard our neighbors during the evening above and next door to us. Good Soundproofing. The off shore excursions were also excellent - even the free ones. Knowledgeable guides made the tours very interesting. I was impressed with the high quality of the busses they provided for the excursions. There was plenty of free time for shopping or visiting restaurants on shore. Anything you needed was provided quickly by staff. Any question, any need, was handled quickly and professionally. I want to plan another Viking cruise again in a couple of years. I want to go Viking again. Read Less
3 Helpful Votes
Sail Date: April 2016
What a wonderful way to travel. I've loved cruising for a long time, but I was tired of the hassles of being on a boat with thousands of strangers. There were only 180 passengers on the Tor. The ship was beautiful and luxurious. ... Read More
What a wonderful way to travel. I've loved cruising for a long time, but I was tired of the hassles of being on a boat with thousands of strangers. There were only 180 passengers on the Tor. The ship was beautiful and luxurious. Our cabin was comfortable. The food was delicious and the wine flowed generously. I loved it. Cruising on Viking gave us all the comforts we are used to as Americans while allowing us a much more immersive experience at the ports we visited. Travel can be hard, but Viking made it easy. Beyond dealing with the crowds, another thing I hated about cruising on big ships was the time wasted going from one part of the boat to another and all the rigmarole of embarkation and debarkation. On the Tor, instead of leaving our cabin 15-20 minutes ahead of time to get anywhere, it only took a matter of seconds to get everywhere I wanted to be - the dining room, the lounge, the sun deck or the shore. And food? WOW. Delicious food, impeccable service and great wines included in the price of my cruise. On a previous ocean cruise I was overwhelmed by the necessity to manage our meals and beverages. Viking removes all the hassle and makes cruise dining a pleasure again. The one thing I thought I might miss from the bigger ships was the entertainment, but I was wrong. Viking brought exceptional talent on board and to enjoy it all I had to do was wander down to the lounge after dinner. The intimate setting allowed me to really appreciate the talented performers. Don't expect a Broadway production, but don't expect to miss the extravaganzas either. When it comes to the ports and shore excursions, there are no words to adequately express how integrated I felt to our destinations. It was even better than the insulated feel of a hotel. You just walked off the boat and were in the middle of town. You could even stand on the boat and feel a part of the city life. If you cruise to be entertained by the boat, then you will miss the swimming pools, theater, shopping etc. etc. etc. But if your focus is the destinations you want to experience, then you will love Viking. Read Less
4 Helpful Votes
Sail Date: April 2016
We chose a river cruise for our very first cruise experience because we did not want to travel with thousands of people on an ocean cruise. We added a pre-extentsion in Budapest to have additional time to explore Hungary (birthplace of my ... Read More
We chose a river cruise for our very first cruise experience because we did not want to travel with thousands of people on an ocean cruise. We added a pre-extentsion in Budapest to have additional time to explore Hungary (birthplace of my grandparents) and to adjust to the time difference and long flight. Connections to embarkation port and disembarkation went very smoothly. We felt safe and well cared for in the foreign airports, and all provided travel was very comfortable. We had a lower level cabin that suited us fine. All aspects of the ship- crew, service, ship, dining, entertainment, activities, and shore excursions were superb! We enjoyed the delicious local foods, and beverages; the wait staff was professional and friendly, providing the best personalized service. The concierge helped us with our many questions and and to plan additional activities we wanted to do. We don't know how Viking can do this any better. One day into the cruise we both agreed we will do this again! Read Less
2 Helpful Votes
Sail Date: April 2016
We took this cruise to experience the beautiful scenery along our route through Hungary, Austria, and Germany. We extended our trip to experience Prague in Czech Republic. The excursions were well planned and gave a good feel for the ... Read More
We took this cruise to experience the beautiful scenery along our route through Hungary, Austria, and Germany. We extended our trip to experience Prague in Czech Republic. The excursions were well planned and gave a good feel for the locales visited. The tour guides were very knowledgeable and personable and provided perspective to the sights. The towns visited were quaint and colorful. They had a great European feel, and we were provided plenty of time to wander and enjoy the local sights and foods. As opposed to an ocean cruise there was very little sensation of moving on our ship, the Viking Tor. The engine noise was almost undetectable, and the rooms were quite. The staff were very pleasant and accommodating. One never had to ask more than once to get a service. The food on board was well prepared and there were plenty of choices more than enough to satisfy anyone's tastes. It was our first river cruise and I would highly recommend the experience to anyone. Read Less
1 Helpful Vote
Sail Date: April 2016
We had wanted to take a river cruise for some time and this was our first. We were accompanied by my wife's sister and her husband and we were both celebrating wedding anniversaries. We loved the cruise and the excellent treatment ... Read More
We had wanted to take a river cruise for some time and this was our first. We were accompanied by my wife's sister and her husband and we were both celebrating wedding anniversaries. We loved the cruise and the excellent treatment we received from the entire Viking crew. All of our tours were very good and the experience of our guides was amazing. We took advantage of most of the optional tours and enjoyed them very much; however, it didn't allow much free time. In Vienna we were treated to a special private performance put on by a group of aspiring opera singers and musicians. My wife and her sister both waltzed with a leading man from the cast which contributed to a very memorable and enjoyable evening. I would be remiss if I didn't mention the excellent meals that we enjoyed during the cruise and the attentive service that we experienced. We highly recommend Viking river cruises. Read Less
1 Helpful Vote
Sail Date: July 2016
The trip itinerary, size of the ship and the recommendation of friends led us to take this trip. This was a celebration of both my wife and my retirements. We were treated like royalty. The crew was fantastic, friendly and ... Read More
The trip itinerary, size of the ship and the recommendation of friends led us to take this trip. This was a celebration of both my wife and my retirements. We were treated like royalty. The crew was fantastic, friendly and professional. The food was the best we have eaten, from the breakfast to the evening meal. We were also very impressed the each tour guide on our daily excursions. The size of the ship also was a plus, not too many people. This was our best vacation ever. Read Less
Viking Tor Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.5
Entertainment 3.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 1.0 3.5
Family 1.0 3.5
Shore Excursion 4.0 4.2
Enrichment 4.0 4.1
Service 4.0 4.6
Value For Money 3.0 4.0
Rates 4.0 N/A

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