1 Helpful Vote
Sail Date: June 2018
We enjoyed every city that we visited on this cruise and learned so much from our tour guides. Because the river was low, we had to switch ships at the midpoint. Viking made the switch seem seamless. Because we were so busy every day ... Read More
We enjoyed every city that we visited on this cruise and learned so much from our tour guides. Because the river was low, we had to switch ships at the midpoint. Viking made the switch seem seamless. Because we were so busy every day and walked so much, you really were too tired for much entertainment at night. You don't do a river cruise for the entertainment. You do a river cruise for the convenience of not having to pack your suitcase every night and for the all inclusive nature of the trip. I wish Viking would make it truly all inclusive and include gratuities. The food was very good, but on a 2 week cruise, it gets repetitive towards the end. But really, nothing to complain about there. We all wished that they would offer featured local beers each day. We were in Germany! They did a better job separating out the people on walkers into a seperate group this time so they wouldn't slow down the other groups. Read Less
1 Helpful Vote
Sail Date: June 2018
Of all the cruises that I have taken (Viking, Princess, Carnival, Holland America), this was by far my most favorite! The boat was beautiful with an open, airy feel to it. The Veranda Suite was elegantly furnished and equipped and was ... Read More
Of all the cruises that I have taken (Viking, Princess, Carnival, Holland America), this was by far my most favorite! The boat was beautiful with an open, airy feel to it. The Veranda Suite was elegantly furnished and equipped and was extremely comfortable with plenty of room for all of our stuff. Fresh flowers and towels daily. The dining choices were beautiful with great menu choices served by attentive and gracious staff. The lounge was very comfortable with a well stocked bar and amiable crew and delightful entertainment. The tours were wonderfully well organized, great fun and very educational and interesting. The local tour guides were very knowledgeable, informative, and entertaining. Most of all, our Tour Director, Chantal, was absolutely outstanding! She was informative, gracious, helpful, attentive to our individual needs, and approached even the most challenging challenges with a great sense of humor. Our experience was so wonderful we have booked 2 more cruises with Viking and look forward to more great times ahead. Read Less
1 Helpful Vote
Sail Date: June 2018
Viking does everything they can to satisfy your every need! The cruise was amazing; the scenery beautiful; the food 5 star; and the crew outstanding! We loved every minute of our 15 day cruise! We will cruise with Viking again and again! ... Read More
Viking does everything they can to satisfy your every need! The cruise was amazing; the scenery beautiful; the food 5 star; and the crew outstanding! We loved every minute of our 15 day cruise! We will cruise with Viking again and again! Our stateroom was small, comfortable. Who needs a large room when you’re going to be out and about every day. The bed was very comfortable and had all the amenities. The ship is wall-to-wall windows so there’s no need for a brand or balcony in your state room. We spent most of our time on the sundeck enjoying the beautiful weather! We had all day to spend in various cities throughout hungry, Austria, Germany, and the Netherlands; cruising mostly at night. We loved the Large cities like Budapest and Passau, but the quaint villages of Bamberg in Regensburg were just as entertaining and beautiful! It is hard to say what our favorite city was, there were just too many excellent stops along the Danube Reiner and Main! There are so many things I could recommend, but you must take the World War II tour when in Nuremberg! Read Less
1 Helpful Vote
Sail Date: June 2018
We arrived independently in Budapest but found it quite simple to get connected with Viking and Bragi. After check-in at the hotel, our bags awaited us in our stateroom and the embarkation was flawless. Halfway through the cruise we had ... Read More
We arrived independently in Budapest but found it quite simple to get connected with Viking and Bragi. After check-in at the hotel, our bags awaited us in our stateroom and the embarkation was flawless. Halfway through the cruise we had to change ships because of low water on the Danube, but even this glitch was handled with grace, good humor, and extreme efficiency. The ship's public spaces were exceptionally inviting. We ate 90% of our meals in the Aquavit Terrace so that we could enjoy the sunrise, the sunset, and the surrounding countryside. Breakfast was ample; the luncheon buffet was varied; and the choices at dinner were almost limitless. We had intended not to eat every single meal and certainly not to eat dessert twice a day--and yet we did! We highly recommend the Spirits Beverage Package--reasonable prices; good selections; and no worries about a high bar bill at the conclusion of the cruise. The entertainment was pleasant, and some of the activities planned by our Cruise Director, Chantal, were a delight. (And speaking of Chantal, she is a gem--Viking needs to clone her!). We appreciate that Viking fares include one excursion in each port. All were worthwhile, and the tour guides were exceptionally informed and engaging. The optional excursions we took (Salzburg, Nuremberg, and Modern Aristocracy) were well worth the additional expense. As enjoyable and informative as the excursions were, I think our two favorite days were the ones spent cruising on the Danube and the Rhein: castles and cathedrals; cathedrals and castles; and an everchanging landscape--talk about relaxing. Disembarcation in Amsterdam was flawless and I really appreciated the fact that we could stay on the ship until late morning. We are singing the praises of Viking to our friends and family...and have already booked our next cruise! Read Less
Sail Date: June 2018
A friend asked me to go as she was already booked. The excursions were great as well as the people who came on board to talk about the upcoming excursion. Dining was great, and staff actually knew my name after a day or two. The cruise ... Read More
A friend asked me to go as she was already booked. The excursions were great as well as the people who came on board to talk about the upcoming excursion. Dining was great, and staff actually knew my name after a day or two. The cruise director, Joey, was a crackup! I had never had such a relaxing cruise as this one was. I was able to just sit and read in the afternoons, after returning from a morning excursion. I loved cruising down the river, watching the castles and vineyards go by. I would not choose the lower deck again, as it was a bit noisy. I met lots of new friends from various parts of the world. It was amazing going through the 98 locks on our way from Budapest to Amsterdam. We had the best husband and wife entertainment duo each night, giving us a variety of songs. Read Less
Sail Date: June 2018
My wife and I had been talking of taking a river cruise for years. So we finally took one for our 45th anniversary. It was a wonderful cruise. We had been on several ocean cruises, which we enjoy, but a river cruise is somewhat different ... Read More
My wife and I had been talking of taking a river cruise for years. So we finally took one for our 45th anniversary. It was a wonderful cruise. We had been on several ocean cruises, which we enjoy, but a river cruise is somewhat different due to the smaller number of passengers and more personal attention by the staff. The service in all areas (dining, cabin, service) were great. Extra kudos to Betty who waited on us in the dining room and in the lounge area made the cruise really wonderful. She was so sweet! We had purchased the drink package and she would recommend different wines at dinner that she thought we would enjoy which most of the time we did and if we didn't, she would get something else. They try to serve food that is of the local cuisine, which I enjoyed most of the time, my wife was a little more sceptical so she would chose more of the standard menu items. Our cruise director, Joey, made sure we stayed informed of what was happening and was going to happen. He did a great job. The included shore excursions were well planned and enjoyed them. We also had purchased several optional excursions also. We meet some new friends on the cruise that we really enjoyed spending time with, playing cards, dancing and dining. At night, after dinner we really enjoyed the music in the lounge, my wife and I love to dance. I can not recall their names, but they were a husband and wife. He played the keyboard, both sang. They were very good and played all types if music. There was a downfall to the trip though, we did not enjoy the flights from the US and back as we flew economy and will play a big part of a decision to go again. The flights were full and in economy seats very uncomfortable. Was glad to get off of the plan when it landed, going and coming home. Read Less
Sail Date: June 2018
We just returned from a two week Grand European cruise which exceeded our expectations in nearly every way. Joey, the program director, was a great source of knowledge and entertainment. The staff was exceptional. They anticipated our ... Read More
We just returned from a two week Grand European cruise which exceeded our expectations in nearly every way. Joey, the program director, was a great source of knowledge and entertainment. The staff was exceptional. They anticipated our every wish without being obsequious. Our room was cleaned several times a day. The French balcony was perfect. I would recommend going with that option rather than a traditional balcony, since there were many days we were docked next to another ship, making the traditional balcony unusable. While we loved the breakfasts and lunches, we felt dinner was often inconsistent. Meat often arrived tough and or cold. The deserts and salads were always great, however. We loved the unexpected “extras” like the apple strudel demo topped off with a serving of warm strudel. German teatime was a big hit one afternoon, as was the lecture on Everything Dutch which included a drink and local cheeses. Transfers went off flawlessly at the start and end of the cruise. Looking forward to our next Viking adventure. Read Less
Sail Date: June 2018
We wanted to see Budapest and we love Amsterdam. It just fit our plans and then exceeded them. The Bragi crew is outstanding—service and friendliness. They immediately recognize you, know your preferences and are helpful but not ... Read More
We wanted to see Budapest and we love Amsterdam. It just fit our plans and then exceeded them. The Bragi crew is outstanding—service and friendliness. They immediately recognize you, know your preferences and are helpful but not intrusive. The ship is easily maneuverable and attractive. Our excursions, overall, were enjoyable and informative. They are definitely well orchestrated. We only dined one night in the main dining room. We found the intimacy of the Aquafit (sp) area perfect for us. Several excursions were memorable, such as riding bicycles through the windmills and the Rhineland castle. We are already planning two ocean cruises with Viking and would like to do the lower Danube cruise also. Annamarie was a blessing. We are having trouble thinking of a cruise without her. She made our cruise experience exceptional. The organization of the shore excursions was remarkable. Really appreciated the quiet box as Steve is a little hard of hearing and he could hear everything at all times. Read Less
1 Helpful Vote
Sail Date: June 2018
Viking River Cruises was highly recommended by several of our friends. We chose the Grand European Tour so that we could cruise on the Rhine and the Danube. We had a great time! The ship was spotless. The staff and crew were wonderful. Our ... Read More
Viking River Cruises was highly recommended by several of our friends. We chose the Grand European Tour so that we could cruise on the Rhine and the Danube. We had a great time! The ship was spotless. The staff and crew were wonderful. Our veranda stateroom was surprisingly spacious. Our cruise started in Budapest. Viking picked us up at the airport and brought us to the ship. All of our luggage was taken care of by Viking and delivered to our stateroom. The very first night, they took us out on a little cruise to view the city at night. It was beautiful, and gave everyone a chance to get acquainted. Excursions were included every day at each stop. There was something for everyone. Local guides gave us first hand information about each of the cities we visited. We also had ample spare time to explore on our own. We met a lot of fellow passengers, who quickly became friends. The food was wonderful! The chef gave his personal recommendation every night, but there were always choices. Every day there were choices specific to the region. This was our first river cruise, but it wont be our last. Everything about it was great. We will certainly choose Viking for our next cruise. Read Less
Sail Date: April 2018
This VRC was my first river cruise, and I’ve already booked my next one! The staff, from the moment I boarded was all about customer service. The calm neutral decor, the variety of food options-all done to perfection, the free wine with ... Read More
This VRC was my first river cruise, and I’ve already booked my next one! The staff, from the moment I boarded was all about customer service. The calm neutral decor, the variety of food options-all done to perfection, the free wine with lunch and dinner reminded me that, I’m on vacation. It was easy and fun to meet new people in such a casually elegant setting, while seeing gorgeous scenery and experiencing new cultures and historic sites. VRC was the vacation that wasn’t stressful, the hotel and restaurant came with! Local guides varied in skill and expertise, and perhaps this is where Viking needs to focus some attention on. My group also waited a very long time in a security line, so there was little time left to actually see the site. The onboard entertainment was a “house” duo,(excellent), and local talent brought on board. I sought out a company with a relative small number of people on the ships, with one main dining room and one main bar, plus outdoor space available on purpose. I was not disappointed and as already mentioned, two weeks after my return from Danube Waltz, I booked Waterways of the Tsars this October. Looking forward to the pampering again- how lucky I am. Read Less
Sail Date: April 2018
We have special dietary needs and the chef and servers were magnificent, creating a separate menu for lunch and dinner every day! Very tasty - some dishes even better than the standard offerings. The Aquavit Terrace is a huge success! ... Read More
We have special dietary needs and the chef and servers were magnificent, creating a separate menu for lunch and dinner every day! Very tasty - some dishes even better than the standard offerings. The Aquavit Terrace is a huge success! The whole crew were happy, helpful, and quick to respond to every inquiry or request. Our stateroom was returned to perfection each time we got back from an excursion. The ship was spotless, and everything worked as advertised. We highly recommend the Veranda Staterooms: our first morning cruising on the Danube was a magical moment, perched comfortably in our chairs on our sunny veranda, warm coffee in hand as we watched many different birds on the river. The self-service coffee/tea machine was a very pleasant surprise. The shore excursions were exciting and informative, especially the full day to Cesky Krumlov and the half day tour to the Abbey of Gottweig The before dinner previews of the next day's itinerary were fun, often hilarious, and more than welcome. This crew must be the best of any river cruise anywhere, but we will have a comparison in June, 2019 when we cruise with Viking on the Rhine River! Kudos to Viking Bragi and to Viking Cruise Line! Read Less
1 Helpful Vote
Sail Date: November 2017
We went on this cruise to celebrate our 50th anniversary. It was more than we had anticipated. We have no complaints except for the weight we gained. We did the pre trip to Prague.We were greeted at the air port and taken to our hotel ... Read More
We went on this cruise to celebrate our 50th anniversary. It was more than we had anticipated. We have no complaints except for the weight we gained. We did the pre trip to Prague.We were greeted at the air port and taken to our hotel by very helpful Viking personnel. Our hotel , The Palace Art Nouveau, was excellent for service and location. It was very well cared for. The breakfast buffet could not have been better. We had an all day bus trip to Budapest. It was very interesting for us to travel and see the countries of Czech, Slovakia, and Hungary. We were bused almost to the door of the ship,taken to our rooms and fed. The ship and all of our experiences on it were more than we expected. We have done many cruises. The Viking experience was the best ever. We hope to do many more of their cruises. Read Less
5 Helpful Votes
Sail Date: October 2017
My wife and I have been on numerous cruises (18+) throughout the world on various cruise lines over the years. This was our third cruise with Viking; previous cruises were to China and Egypt. The 15-day Grand European Tour started with ... Read More
My wife and I have been on numerous cruises (18+) throughout the world on various cruise lines over the years. This was our third cruise with Viking; previous cruises were to China and Egypt. The 15-day Grand European Tour started with the Prague Extension in the Czech Republic on October 4, 2017. Our flight from Florida was arranged by Viking and flew through Frankfort, then to Prague. No problems. The Viking representative was waiting for us at the airport in Prague. The Prague Extension was great, the Palace Hotel was in the old part of town and an easy walk to everything of interest. The included tour was nice, the Lobkowicz Palace tour was very interesting and the Kutna Hora trip (including lunch) was fantastic. We also attended the Folklore dinner. Prague was worth the time and money. We were then bused to Budapest, Hungary to start the River Cruise. The bus trip was around 6 hours or so, in a very nice modern bus. We stopped a few times for restroom breaks and lunch (on us). Boarding the ship was very easy; they were waiting for us. Our room was towards the middle the ship on deck 2, room 209. This was a good location because we were near public rest rooms, the front desk and the stairways to the upper floors and lounge. Most points of interest are on 2 (dining room), 3 (lounge) or the sun deck (the roof). Deck 1 has some passenger rooms and all crew rooms. The ship was a few years old and was very nice; very clean. The staff was great and the food was excellent. The chef would provide a little discussion of the dinner menu every night and appeared to be excited about the food and his staff. Breakfast was available in the dining room and also on deck 3 in the lounge in a reduced menu. It was similar for lunch. Beer and wine were provided during dinner and lunch. Coffee and cookies were available in two locations 24/7. Food was almost always available someplace. The ship provided complimentary water prior to every tour. The Program Director, Kane, provided information about tours and timing and basically everything you need to know on a timely basis. He even provided entertainment in the evenings when local entertainers were not on board. The ship had two entertainers on board who performed in the lounge several times during the day and in the evenings. They were very professional and excellent musicians. We generally just took the included tours, although we did pay to add the Thermal Bath in Budapest, Hungary, the Mozart & Strauss Concert in Vienna, Austria and the Rothenburg ob der Tauber tour in Wurzburg, Germany. These are three don't miss tours. The visited Ports of Call follow. Budapest, Hungary – The included tour, run by a local guide was a nice way to learn about the history of the area. It required some walking over cobblestones and dodging around traffic but generally was not an issue. We had some free time after the tour for walking around to shop (or get a beer), if interested. The additional thermal baths were a blast. It's what the locals do. Vienna, Austria – The included tour was similar to the Budapest walk around. The Mozart & Strauss Concert is a must see ... get a seat up front. It's a small group of musicians but they have a full sound. Melk, Austria – The included tour was primarily the Melk Abbey. It's up on a hill over looking the river and is outstanding. Passau, Germany – The included tour was similar to the Budapest walk around but also included an organ concert … impressive. Regensburg, Germany – The included tour was similar to the Budapest walk around. Nuremberg, Germany – The included tour was similar to the Budapest walk around. The discussions about the 2nd World War are interesting. Bamberg, Germany – The included tour was similar to the Budapest walk around. The city is noted for it's smoke-favored beer … try it at the brewery. You can buy it at a window and take it out to the street to drink it. Don't forget to redeem the little plastic token for your glass deposit. Wurzburg, Germany – We didn't take the included tour in Wurzburg, but paid to visit Rothenburg, one of the optional tours. Rothenburg is a walled in, medieval city. While the tour was similar to the Budapest walk around, the free time was great. We walked around the wall circling the city and visited a few of the shops. A very interesting place to visit … one of the highlights of the trip. The included lunch was very good, German food and drinks. The tour include a short visit to Wurzburg. Wertheim, Germany – The included tour was similar to the Budapest walk around. This city featured a glassblowing shop with beautiful items to purchase. One of the owners provided a demonstration the night before on the ship. The presentation on the ship was a little wordy but the glass work was first class. Koblenz, Germany – The included tour was to the Marksburg Castle. The Program Director warned of the difficulty of this castle but it was worth it. The castle is on a hilltop that required taking many steps up to the castle and then walking on very uneven walkways. But, this is a real castle where people lived with few conveniences. It is worth the walk/climb up and down. Cologne, Germany – The included tour was similar to the Budapest walk around except it is centered around the largest cathedral in Northern Europe. We had a great lunch at the Famous Papa Joe's on the square prior to walking across the bridge and enjoying the view … nice day. Kinderdijk, Netherlands – The included tour was a short walk to a windmill (in the rain)…. a real windmill that you can walk into and up to the living area. This was interesting. At the end of the cruise, we added the additional days in Amsterdam. We toured both the Van Gogh (on our own) and Rijksmuseums (included in the Golden Age tour). It was worth the extra time and money. The weather turned bad but we had our ski jackets with us. Additional information was available about the Jewish population in several cities … this is optional and free; take it, it is very informative and interesting. Overall, the cruise was wonderful. You will see too many locks (67), vineyards, palaces, churches and castles; but you will meet many very nice people on the ship and also, tour guides and locals. You will also walk …. a lot. Viking really took good care of us; they were always there to make sure everything was taken care of during the trip. They really seemed to care. A great trip. Read Less
1 Helpful Vote
Sail Date: October 2017
We took this trip to celebrate retirement. It was a wonderful choice. We were concerned when we booked the cruise that we might be at the end of the season and the weather might not be very good. The weather turned out to be almost ... Read More
We took this trip to celebrate retirement. It was a wonderful choice. We were concerned when we booked the cruise that we might be at the end of the season and the weather might not be very good. The weather turned out to be almost perfect. We absolutely loved the size of the ship. With this being our first river cruise we did not know what to expect. The common areas were very adequate and never seemed too crowded. It was easy to get to know other passengers. In fact, we made quite a few friends while on board. We ate most of our meals in the dining room and the food was very good. It was nice to have wine and sodas included during lunch and the evening meals. Most of the dinning room staff were awesome. We had some favorites and it was usually easy to sit in their areas. With this being the Grand European Tour we visited many wonderful cities and sites. The included tours were all very educational and interesting. We didn't do many of the extra tours as we felt the included tours were enough. We did add the Salzburg and the concert in Vienna both were well worth the extra expense. I'm sure we would have enjoyed other additional tours, but honestly we were very happy with our choices. The scenery all along the cruise is outstanding. In one area we were told we might get whiplash from looking from one side to the other due to all the castles and churches. It was not much of an exaggeration. I should add Viking did a great job with our flights. They met us at the airport when we arrived in Budapest and escorted us up to the very end of the trip. Our only concerns were related to safety. It seems when were first boarded the ship as well as whenever we were in ports anyone could have boarded the ship. Our first thought was a thief, but there was also the concern for someone who might have a terroristic agenda. I highly recommend this cruise and the Viking cruise line. Read Less
Sail Date: October 2017
This was our first major vacation after 37 years marriage. We did the Grand European because we felt we got the best bang for our buck. The ship was beautiful. The food was awesome. The cruise director was a wealth of knowledge and lot of ... Read More
This was our first major vacation after 37 years marriage. We did the Grand European because we felt we got the best bang for our buck. The ship was beautiful. The food was awesome. The cruise director was a wealth of knowledge and lot of fun. The staff was on top of every detail from embarkation thru daily excursions to disembarkation. All things explained very well. The excursions were fun and educational. Did I mention that the food was awesome? Tasting the different wines that were served was fun. I became somewhat of a wine snob. Your fellow travelers are great also. Some of the nicest people we have ever met. Many have traveled many times before and thought that Viking does an outstanding job. Would I do it again? We are going thru the brochures to plan our next trip. So yes - in a heartbeat we would do another awesome Viking river cruise. Read Less
Sail Date: August 2017
I don't like to cruise, but my husband talked me into a river cruise and am I glad he did! We were welcomed onto the Bragi early after spending a few days in Budapest. It was mentioned at our first meeting in the lounge that after 2 ... Read More
I don't like to cruise, but my husband talked me into a river cruise and am I glad he did! We were welcomed onto the Bragi early after spending a few days in Budapest. It was mentioned at our first meeting in the lounge that after 2 weeks, we would all feel like family and our cruise director, Kane, wasn't wrong. We met some fabulous people on the cruise, and I know we will remain friends for a long time. The staff were especially accommodating and professional, always remembering our preferences. We really enjoyed all of our meals, and, this is a small thing, our whole table was served at the same time. We enjoyed all of the very informative excursions. Some of the optional excursions were a bit pricey. Cruise director Kane was quite the entertainer and created a lot of fun. Just a shout out to some of the great staff, Barbora, Nikola, Stanislov, Ivon, Sasha, Kane, and Stefan, our Captain. A memorable trip, and would definitely cruise with Viking again!! Read Less
Sail Date: August 2017
It seemed an excellent bargain for the price. It was. Viking took care of everything, made sure we were met at airports, train stations, bus stations, etc. The ship and crew were great - friendly and highly competent. Excellent food. ... Read More
It seemed an excellent bargain for the price. It was. Viking took care of everything, made sure we were met at airports, train stations, bus stations, etc. The ship and crew were great - friendly and highly competent. Excellent food. Chef shopped daily in markets at our stops - a nice touch. The free off-ship excursions were very good, using English speaking, knowledgeable local guides. We loved the ship and our cabin with a French Balcony = A window that slid open so we could stand in the breeze. The Wifi could have been better, but I understand the difficulty of a moving boat, locks, bridges, etc. We loved the little complementary amenities, like coffee, tea, and cookies, 24x7. Sitting on the upper deck is a real treat. Comfortable chairs, shade plus exercise areas (modest track, shuffleboard . . .) Viking has a very proficient organization. Ran like clockwork. A wonderful adventure. Thanks Viking. You really know your business. Read Less
Sail Date: August 2017
Everything on this cruise and the air travel set up by Viking was way above our expectations. I'm 79 and this two week vacation was the best vacation I have ever had. We have been on 12 ocean cruises and this river cruise was by ... Read More
Everything on this cruise and the air travel set up by Viking was way above our expectations. I'm 79 and this two week vacation was the best vacation I have ever had. We have been on 12 ocean cruises and this river cruise was by far the best. Everything, the food, the hospitality, the excursions, the room, the ports of call were outstanding. 100% better than all the adds I seen about Viking. OUTSTANDING! There just arn't enough more words to state how happy and pleased we are with this cruise. Well being that you want more words, let me add that we met fabulous new friends, enjoyed the 24/7 coffee, tea bar with lots of cookies. the evening piano and singing couply were outstanding and very friendly. The Maitre D' and chef went way beyond expectations to meet my wife's diabetes diet with a menu every day with the sugar free foods available. Great service all around. Read Less
8 Helpful Votes
Sail Date: July 2017
We traveled for Budapest to Amsterdam First the Good: Service was great, the crew was great, the food was great and we enjoyed the Aquavit option, particularly when the weather was hot - the cabin was always clean - the tour guides were ... Read More
We traveled for Budapest to Amsterdam First the Good: Service was great, the crew was great, the food was great and we enjoyed the Aquavit option, particularly when the weather was hot - the cabin was always clean - the tour guides were great - a real mix of eclectic guides. The quizs were great fun. The schedule was good and luckily we did not encounter the river level issues that had affected earlier sailings. The included tours were generally pretty good and well organized - in general, the overall level of organization, running to schedule, etc., was excellent - the public areas absorb the 190 passengers surpirsingly well Of the included tours: We enjoyed Vienna, Melk Abbey and Wertheim in particular. The Passau Organ Concert was a bit disappointing - the church itself was fabulous, but the music played was to my knowledge of music quite obscure - something more widely known would have been appreciated, since my guess is that over 90% of those in attendance were tourists. The Nuremberg tour was "OK" - the 45 minute plus washroom break at the castle (due to limited facilities) dampened this tour for sure and meant that the gingerbread specialty store was closed by the time we arrived in the square. Of the Optional tours: The Rothenberg ob der Tauber tour was well worth while - the Mozart and Strauss Concert was excellent, the Dutch cheese making was very good and the Cologne Beer Night was good The not so Good (personally): We stayed in a French Balcony cabin - they are so small, you have to leave them to change your mind! - for those whom size matters, I suggest a survey across the river cruise lines to check out cabin sizes before you book - saying that you don't spend much time in your cabin is only partially true. The "roof" deck, much touted by Viking in its advertising, is closed for more than half the trip - while this is understandable re the need to pass under bridges, I think that advance info about its availability is lacking - particularly since the roof deck is the only "fitness facility" on the boat - some other lines have fitness facilities There are no bike tours offered (at least on the Budapest to Amsterdam direction) either at any of the city/town stops or along the 2000 plus KM of river and canals we passed along - some other cruise lines even have bikes on board - my overall resulting impression is that Viking is for the "not so active" crowd - something to be considered when choosing which river cruise line - for example, the Wertheim to Miltenberg stretch is reported to be a pleasant bike ride of three hours including a stop, while the boat takes five hours - well suited to an organized/available option, but not on offer. (Note that the front desk will help you to try and arrange things, but having more readily available options/contacts, even if not organized tours would help.) The included wines were largely limited to a single choice in Red and White each meal - understandable re stocking and the limited size of the boats, but the initial local wine was not great! The downright Ugly: Viking Air - this has to be my worst experience ever - personally I would never recommend included air fares with Viking - there were two options - 1) you can let them assign you flights and tell you that's your schedule, or 2) you can pay $US50 per person extra - yes $50 per person extra for the privilege of actually talking to them - everyone I talked to had taken 1) above (and didn't know about 2) and had lousy flight schedules - for example, all those coming back to Vancouver from Amsterdam had stopovers in Toronto - a longer routing with a stop over to boot - we grudgingly paid the $50 each to find out that we had to pay a further $100 per person per "deviation" and that the "free" fare "allotment" was $1495 per person - any routing/fare combo above $1495 would cost us the difference - we wanted to go into Budapest two days early on our own - I could see on Expedia lots of options with good schedules less than the $1495, but had to pay the $100 per person for the "deviation" of arriving early - the only plus was that we were able to get them to fess up with a non-stop flight home - my guess is that probably as a "profit center", Viking Air makes internal money by assigning cheap terrible schedules to those that don't ask and making those that do ask pay in effect an extra $150 each for something reasonable (while still within the 1495!) - and on top of it I suspect they get travel arranger $$ back from the airlines - it was all quite unseemly to me - next time I would ask for pricing without "free" air and do a comparison The price of the optional tours if booked on the boat are much more expensive than if pre-booked - the size of the onboard price "uplift" was outrageous to my mind The ship's Szechenyi Baths tour is way overpriced - do it on your own Read Less
Sail Date: July 2017
Some of our friends recommended. This was our first trip with Viking, Bragi. Our first day, we missed the flight to Budapest from Paris due to delay and flight transfer and we ended up staying overnight at the airport and also missed ... Read More
Some of our friends recommended. This was our first trip with Viking, Bragi. Our first day, we missed the flight to Budapest from Paris due to delay and flight transfer and we ended up staying overnight at the airport and also missed our first tour in Budapest. This was very disappointing. We were able to catch the boat next afternoon. Once we were on board, our trip was very enjoyable. Service we had received on board was exceeded our expectations. Entertainment and activities were awesome. We enjoyed every night during cocktail hour meeting new friends. Shore excursions were well-prepared and informative. Dinner menus were quite impressive together with variety of wines. The program director was outstanding and made our trip more enjoyable. Nightly he explained the following day's shore trips or optional trips very entertaining way. He was simply marvelous. Since we missed the tour in Budapest, we will have to return....with Viking! Read Less
1 Helpful Vote
Sail Date: May 2017
We recently cruised from Bucharest to Amsterdam on the Viking Longships Bragi and Lif. However, as all Longships are more or less identical my comments apply equally to any vessel in Viking’s Longship fleet. First the good news: ... Read More
We recently cruised from Bucharest to Amsterdam on the Viking Longships Bragi and Lif. However, as all Longships are more or less identical my comments apply equally to any vessel in Viking’s Longship fleet. First the good news: Viking has very good, very modern, very comfortable ships. Perfectly designed for river cruising, these ships provide excellent accommodation, superb food, and very attentive and helpful staff. Viking deserves its reputation as an up-market, high-quality, river cruise company. Cheap they are not but you certainly get what you pay for. Experienced ocean cruisers will soon notice the benefits of sailing on ships that only carry about 190 passengers. Small is indeed beautiful. You quickly get to know your fellow voyagers and the crew quickly get to know you, your needs, and your preferences. Being small, all the crew, front of house, behind the scenes, engineering staff, the deck crew, and the bridge crew are actively involved in attending to the passengers. The captain is not a remote figure as on ocean cruises but an approachable manager who takes a hands-on responsibility for everybody’s welfare. Now for the bad news: If you, or any member of your party, have significant mobility problems then Viking is not the cruise line for you. If you are a wheelchair user then 50% of the ship is inaccessible to you. You won’t be able to get to the all-important Sun Deck and you won’t be able to take advantage of the more moderately- priced accommodation on the Main Deck. Even if you are not a wheelchair user, if you have any level of mobility impairment, then you will find that just getting to the ship’s mooring locations can be difficult. All too often there are steps and stairs involved and often the approaches are over very rough ground. Mobility impaired passengers won’t only have problems getting to and from a Viking Longship berthing site; they will also find it hard to actually get on board These ships’ own gangway arrangements can also be very unfriendly to passengers with any degree of physical incapacity. The worst case of ship/shore access we encountered was when the Bragi moored up in Wurzburg, Germany. Passengers going ashore from the Main Deck faced an obstacle course that would not have disgraced a TV game show. First, they had to climb one flight of stairs before ascending a further two decks in an elevator. Next they had to climb a second flight of stairs and traverse Bragi’s Sun Deck. An adjacent ship then had to be accessed over a narrow gangplank. That ship’s open upper deck then had to be crossed. There were no handrails. Finally, passengers had to descend two decks via one long single flight of outside stairs. Those stairs were so steep that one disabled passenger was reduced to clambering down backwards on her hands and knees. Dignified it was not. To be fair, the ship’s crew members do their very best to help but of course that’s at the expense of your independence. It is clear that the crew’s excellent good intentions and their genuine willingness to assist disabled passengers is not backed up by any in-depth awareness training. For example a Cruise Director, who tells passengers that there are “just a few stairs and it’s quicker this way”, when actually there are several steep flights to negotiate is just not aware of the needs of some of his customers. Then there are the unthinking people who organise the shore trips. They rank the shore excursions according to three levels of access difficulty. These three ranks are ‘easy’, ‘moderate’, and ‘demanding’. Mobility-impaired passengers would probably call them ‘easy-ish’, ‘hard’, and ‘bloody impossible’. It is also obvious that nobody from Viking has assessed any of their excursion sites with regard to disabled accessibility. Take Viking’s Melk Abbey trip in Austria as one typical example. Viking grades this excursion as being ‘moderately difficult’. Clearly this suggests that accessing Melk Abbey would at least be problematic, if not actually impossible, for disabled passengers. At first glance, given the long and difficult stairways that govern access to, and progress around, Melk monastery, then Viking’s assessment seems to be justified. However, what nobody at Viking seems to know is that the monks are more ahead of the game than they are. Melk Abbey’s monks have already thought about making their premises accessible to all their visitors and they have installed lifts. If we could find this out then why couldn’t Viking? I could give lots more examples of how Viking is indifferent to the needs of its mobility impaired passengers but all I would be doing is repeating the obvious, (well, obvious to everybody else but clearly not so to Viking). Put simply, disabled passengers, no matter what their levels of incapacity, will have a tough time on a Viking Longship cruise, both on-board and ashore. Wheelchair users won’t find it tough; they will find it almost impossible. I am amazed at Viking’s complacency in this matter. Surely, in 2017, considering the needs of the disabled is something that everybody does automatically. This is the age of equality. Throughout Europe, and in lots of other countries too, ensuring full access for the disabled is standard. It’s a given. Very often it’s a legal requirement. So, how does Viking get away with its cavalier attitude? Furthermore, give the likely and on-going assisted-access needs of many of Viking’s aged and aging customer demographic, surely it is in Viking’s own interests to think this issue through. After all, disabled people have money to spend too and they will spend it where their needs are best met. Yes, there are practical difficulties in retro-fitting Viking’s river ships. Yes, there is always the problem of keeping the air-draughts of river ships low enough to pass under bridges. However, these are issues that any competent engineer could easily handle. If Viking’s design teams really don’t know how to sort this sort of thing out, (which I would find it very hard to believe), then all they have to do is to ask me – I’ll soon show them! In the meantime, I urge every disability advocacy organisation in the UK, in Europe, in the US, and in the civilised world to get onto Viking’s case and give them no peace until they actually do something about offering all their passengers a fair deal. Come on Viking, wake up, it’s the 21st Century! Read Less
1 Helpful Vote
Sail Date: May 2017
Countries Destinations ports of call reputation Rivers sailed Small Size Dream cruise for me Outstanding service in all areas on board. The food and wine selections were great and widely varied--staff was very ... Read More
Countries Destinations ports of call reputation Rivers sailed Small Size Dream cruise for me Outstanding service in all areas on board. The food and wine selections were great and widely varied--staff was very attentive to needs. Cruise director very knowledgeable and accommodating to any problem. Some ports of call had difficult on and off walkways--but manageable to most people. I did see several instances where assistance was needed to mobility impaired passengers and staff was readily at hand. The cruise director also was able to make sure everyone knew if the destination would be a hard climb or difficult walking conditions and advised everyone in briefings. I learned considerably more in every briefing--certainly did not want to miss any of those. This is not a ENTERTAINMNT cruise--but it is a great learning experience--second to none--about each place of call.. All of the local guides were so knowledgeable about each place and the regaled us with great stories of legend, lore, and history. It was worth every cent and more--I met some really great people with similar interests and had a grand time. Read Less
Sail Date: May 2017
Excursions very informative, well planned and guided by good local people with great enthusiasm. We never had concerns about where to meet or the like. We were well informed of times to meet and where to be for each outing. Lovely dining ... Read More
Excursions very informative, well planned and guided by good local people with great enthusiasm. We never had concerns about where to meet or the like. We were well informed of times to meet and where to be for each outing. Lovely dining experiences off ship if the excursion covered a meal time. On board, all our needs and wants were met by a fantastic staff/crew. Program director, Zane, was fabulous ! What fun he made every interaction, and he quickly came to know each passenger and what was needed or too difficult to do on outings. The informative sessions in the lounge before dinner prepared us well for the next day's excursions. The dining was a pleasure every meal. With six to a table, we sat with almost everyone on the cruise at some point. That made for so much friendly interaction the whole cruise. Food was beyond excellent, as was the serving staff. Read Less
Sail Date: May 2017
It fit our needs and prices. It was well rated and one our friends sailed on last year - they raved about it. o Our Cabin was always clean and well maintained. We never wanted for anything. When I got the motion sickness on an ... Read More
It fit our needs and prices. It was well rated and one our friends sailed on last year - they raved about it. o Our Cabin was always clean and well maintained. We never wanted for anything. When I got the motion sickness on an excursion, I was never left alone and was well cared for. Even as we looked for medication and clothing on a national holiday we were guided and cared for. As we walked across Strausberg, our guide was conscious of my pace (I couldn't get in a car at all) and let me set the pace. Thus we saw things the others probably didn't! Our guides! Amazing! Only the guy at the windmills was a little off beat. Yet everybody was a master storyteller and historian. AMAZING! We got the local folk history as well as the true history in ways that are still sticking with me. The guides were also personable and easy to befriend - so cool. We actually went to a pub with one to experience the smoked beer. A couple of the lectures were not exactly good - rather boring at times. Food and dining was incredible and I am surprised I didn't gain weight. The chef was excellent and quite entertaining. The special meals were incredible and so much fun. My opinion of the nightly singers was only so so. Kane was entertaining, knowledgable, and there for us as was the rest of the crew. Not sure a river cruise like this is for children as they would get bore I thinkn. Would I go again? YES! Read Less
1 Helpful Vote
Sail Date: October 2016
We cruised the Danube, Main and Rhine rivers from Budapest to Amsterdam, a great itinerary. Our second cruise with Viking, we were not disappointed. Everything was excellent....food, service, shore excursions, staff.....could not fault it. ... Read More
We cruised the Danube, Main and Rhine rivers from Budapest to Amsterdam, a great itinerary. Our second cruise with Viking, we were not disappointed. Everything was excellent....food, service, shore excursions, staff.....could not fault it. Would have no hesitation cruising with this company again.....they do do it well! Great ports, although our two days in Vienna were continuous rain, which put a dampener on things (excuse the pun). In 14 days, not one meal on the meal was repeated the menu and there was a fabulous selection of wines from all around the world. The weather at this time of year was a little cool, and wet in some ports. On one occasion, the temperature was 0-8 celcius for the day. Rug up!! We did have the threat of having to change ships due to low water, but luckily for us, we did not have to. Every other ship we spoke to had to change. Read Less
Viking Bragi Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.0 4.6
Entertainment 3.0 4.1
Public Rooms 5.0 4.7
Fitness Recreation 1.0 3.5
Family 1.0 3.5
Shore Excursion 4.0 4.6
Enrichment 4.0 4.3
Service 4.0 4.8
Value For Money 3.0 4.3
Rates 4.0 N/A

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