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11 Scenic Jewel Cruise Reviews for Luxury Cruises to Europe - River Cruise from Budapest

Chose this cruise because we are fiscally in good condition and knew at times there maybe some long days if you were to take in all or most of the activities on board and off. From time we arrived in Amsterdam to flying home from Prague ... Read More
Chose this cruise because we are fiscally in good condition and knew at times there maybe some long days if you were to take in all or most of the activities on board and off. From time we arrived in Amsterdam to flying home from Prague we always were in excellent hands with tour guides and crew. Very knowledgable and friendly. Highlight, bike ride thro Austria. This is truly a five star cruise, very good food and liquor. Even the buffet was five star with wide variety of dishes and the presentation was exceptional. If the staff felt there was a problem with anything on board they were quick to rectify. Only two negatives I may have is with the same on board musician every night, got a little tedious at times, although the entertainment that came on board from the different countries was excellent. Second negative being we felt the staff should push the use of hand sanitizer prior to and upon leaving the on board restaurants. Read Less
Sail Date October 2019
Suggested by my travel agent. I also liked the fact once you paid your final payment that it covered everything! Excursions, alcoholic beverages and gratuities! The staff of the Jewel were absolutely phenomenal. Food was awesome as ... Read More
Suggested by my travel agent. I also liked the fact once you paid your final payment that it covered everything! Excursions, alcoholic beverages and gratuities! The staff of the Jewel were absolutely phenomenal. Food was awesome as there were so many choices from fine dining to a la carte to buffet. Ship was nice and clean. Nightly local entertainment in the Lounge was the perfect finale to that particular port and a great way to enjoy a cocktail and wind down. Shore excursions were informative. There were some issues with my tech device to hear the commentary from our guides. Guides were local to the area so they could add a lot more flavour to the commentary and answer questions. You could hear their passion! Prague was a great "tack on" to the cruise. Well worth the little bit extra. Lots of walking. For fit bit enthusiasts, around 15000 to 20000 steps per day in Prague. Wear comfy shoes, cobblestones can be tricky. If I was going across the "pond" again, I would upgrade to first class air. 8 to 9 hours is a long time so you want comfort. Direct flights are undoubtedly your best bet. Read Less
Sail Date May 2019
We choose Scenic for the all-inclusive option, where tips and alcoholic beverages outside of meals are included in the price. We also chose them because of their 5-star rating, as most in the group were seasoned travellers with ... Read More
We choose Scenic for the all-inclusive option, where tips and alcoholic beverages outside of meals are included in the price. We also chose them because of their 5-star rating, as most in the group were seasoned travellers with discriminating tastes. Scenic met our expectations in all respects, with only a few exceptions. The design of the Jewel (not sure about their other ships) is flawed in the sense that the two most expensive suites, the Royal Panoramic Suites at the stern, are located above the engines. A member of our group staying here. The vibration and noise is quite disturbing for guests sleeping in these quarters when the ship is cruising at night which is fairly frequent. The suites are beautiful, with full length windows on two sides. This turns the suite into a sauna on a sunny day and unfortunately the air-conditioning only functioned in the entry way of the suite, not the whole suite. The windows can be opened but while in port, the suite filled up quickly with flies. Scenic should indicate on their ship maps where the engines are located so guests can be warned in advance of where the noise will most likely occur. Our cabin was midship and so quiet you didn't even know the ship was moving. There is no motion at all on river cruise ships, making it an extremely comfortable cruise. Wait staff and butlers go above and beyond, as do the cleaning staff, kitchen and our cruise director, Tadei. They can't do enough for you. In spite of the design shortcomings in the Royal Panoramic Suite, we still gave it full marks, as it would be impossible to surpass every other aspect of this trip. Read Less
Sail Date April 2018
The overall experience was excellent. Nothing was too much trouble. The crew were always happy to help with questions etc and were very efficient through out. The whole experience was really help together by the tour director/manager a guy ... Read More
The overall experience was excellent. Nothing was too much trouble. The crew were always happy to help with questions etc and were very efficient through out. The whole experience was really help together by the tour director/manager a guy called Nicola. He was superb . The organisation was top drawer, most days three excursions were offered which catered for most tastes the transport arrangements, the food arrangements during the tours, the guides on those tours were all excellent. English was spoken throughout by all crew, guides. The tour was made up of Australians, Canadians, Americans and Brits and all interacted throughout. We never sat at meal times with the same people twice which led to some very interesting and enjoyable conversations. The food throughout could not be faulted and was always well prepared and served by an excellent team of waiters. Liquid refreshments were available 24/7 as were small snacks along with tea and coffee. The mini bars in every cabin were replenished everyday and the piece de resistance was having a butler assigned to you. They made life that much easier and were there to help in any way what so ever. Tea/coffee in bed every morning served by them was a very enjoyable experience. The ship overall was spotlessly clean, very comfortable and we all had plenty of room to do our own thing. Read Less
Sail Date October 2017
Chose this trip on the basis of recommendation from a friend and through the travel agent. The company had a good rating and no major complaints from anyone that the travel agent had booked on a cruise with them. Liked the all-inclusive ... Read More
Chose this trip on the basis of recommendation from a friend and through the travel agent. The company had a good rating and no major complaints from anyone that the travel agent had booked on a cruise with them. Liked the all-inclusive package. And the fact that excursionsfterand no extra charges. Dining seemed to be varied and options to dine without a crowd of 160 around is a benefit. Scenic does a strong marketing job in Canada and there were many Canadians on board--in fact the largest group. The Aussies were the next highest representation so that made for a relaxed and fun atmosphere. The cruise director, Alex, had the organization down pat and a terrific personality to be in this position. Bar staff and room staff were exceptional. Rooms were kept neat and tidy and the rooms are spacious (we had opted for the Junior Balcony Suite which is perfect location on Sapphire deck--right at the end opening up to central foyer so getting to dining, lounge or upstairs sun deck was easy). One man was in a wheelchair and he was accommodated on most tours without any fuss. This was not easy for bus driver or tour guide. All drivers and guides were fantastic and knowledgeable. Great ambassadors for their country! Read Less
Sail Date September 2017
We liked that the cruise was all inclusive - no extra charges for excursions, tips, drinks. There was an ample number of choices for the excursions, or you could stay on the ship, or take an e-bike out and tour the town at your leisure. ... Read More
We liked that the cruise was all inclusive - no extra charges for excursions, tips, drinks. There was an ample number of choices for the excursions, or you could stay on the ship, or take an e-bike out and tour the town at your leisure. They'd even pack a lunch for you if you were going to be gone through the lunch hour. The service on board was excellent, the staff friendly and well informed about all aspects of the trip. The cabin was very well maintained, exceptionally clean as were all the public areas. The food was out of this world, and the presentation was creative. The portions were appropriate. Scenic had explored various entertainment options, offering us everything from an exquisite concert in a formal atmosphere to an Oktoberfest party, as well as some performers and speakers brought on board to entertain, amuse and educate us. It was all great. At the end of the tour, we had no outstanding expenses with the tour company. Our only out-of -pocket costs were for souvenirs for those we left behind at home. Embarkation and disembarkation went without a hiccup. Their systems have been well tested by time and experience. Things could not have gone more smoothly. Read Less
Sail Date September 2016
Paid for ultra luxury, got a nice 3 star experience. On the plus side, clean ship, pleasant hardworking staff, plenty to eat and drink. On the negative side, not enough staff to offer a 5 star cruise, food tried to present as ... Read More
Paid for ultra luxury, got a nice 3 star experience. On the plus side, clean ship, pleasant hardworking staff, plenty to eat and drink. On the negative side, not enough staff to offer a 5 star cruise, food tried to present as ostentatious but failed, wines local and uninspiring. Enhanced experiences very nice, but other trips disappointing. Onboard entertainment less than one would expect for the price and claimed luxury standards. Cruise Director comes in for critism as a poor communicator, inefficient and with a sense of humour that could be interpreted as irritating by many. Showed no interest or follow up in those who had been taken unwell. My wife was taken unwell on an outing and he just pointed us to get ourselves back to the ship, with no follow up her wellbeing. We do not feel that we got the ultra luxury experience that we paid for. Read Less
Sail Date August 2016
The cruise was spectacular. Every aspect exceeded our expectations and the entire crew made the time spent on board personal and memorable. The ship was comfortable and the cabins spacious and in particular we were happy with the size of ... Read More
The cruise was spectacular. Every aspect exceeded our expectations and the entire crew made the time spent on board personal and memorable. The ship was comfortable and the cabins spacious and in particular we were happy with the size of the cabin and bathroom. The food was top notch and all the excursions were well organised and time managed well. We loved being able to choose between different excursion options. The added enrich experiences were fantastic and always included and catered for different peoples tastes and ability. We were so impressed with the bike ride when there was many more people opting for this than usual instead of disappointing anyone the team organised to hire more bicycles so ensure everyone could go. Hunor our cruise director was fabulous and always made the port talk interesting and amusing and nothing was too much effort. Thanks to everyone on board the Scenic Jewel for a memorable holiday!! Read Less
Sail Date June 2016
Embarked on a cruise with my amazing wife. Started in Prague to Budapest, set sail on the river and went all the way through to Bratislava, Austria, Bavaria, Nuremberg, Cologne to Amsterdam. Everything was great start to finish. Great and ... Read More
Embarked on a cruise with my amazing wife. Started in Prague to Budapest, set sail on the river and went all the way through to Bratislava, Austria, Bavaria, Nuremberg, Cologne to Amsterdam. Everything was great start to finish. Great and happy cabin crew, great service, with delicious food, great beverage selection, music and dance on the boat was fantastic. Met great people, organisation of the cruise and excursions impeccable. Amazing sights to see and very informative. Would definitely recommend to friends and family if they wish to set sail on a cruise throughout Europe like we did and experience an adventurou=s, well organised and wonderful sightseeing holiday experience and to get away and relax for a few weeks away with family or a loved one. Cant wait to experience another cruise hopefully in the near future and get away with my beautiful wife again take her on another cruise and travel experience. Read Less
Sail Date June 2016
My husband and I did the 24 Day Eastern Europe Explorer & Jewels of Europe River Cruise and it was one of the best trips we have ever done. We couldn't speak too highly of Scenic .... the Company was just fantastic. The first ... Read More
My husband and I did the 24 Day Eastern Europe Explorer & Jewels of Europe River Cruise and it was one of the best trips we have ever done. We couldn't speak too highly of Scenic .... the Company was just fantastic. The first part of our trip covered Eastern Europe by land and the tour content, hotels, tour guide etc. were excellent. Upon reaching Budapest, we emarked on the Scenic Jewel late afternoon where we were greeted with champagne by the crew before going to our cabin. The cabin was reasonably spacious considering it is just that "a cabin", with plenty of storage, comfortable bed, excellent aircon and bathroom facilities, complete with make up mirror (a must for us ladies)! The balcony was small but adequate. Our butler was very professional and nothing was too much trouble. Food on the ship was excellent and varied. Every drink imaginable (wine, beer, cocktails of all descriptions) were available 24 hours per day and all inclusive. The little "cultural extras" Scenic does for its guests, goes above and beyond what anyone would expect. Tours were well managed and all the ports we visited were fantastic (with the exception of Nuremberg) which was a little disappointing. We had a situation on our trip where there was flooding in Europe and at one stage our ship was unable to sail under the bridge and so we were bussed to the next port, had our tour and were to board the ship again once the water level had dropped (as was expected that particular day). When we arrived to board the ship it still had not arrived. So, instead of letting us sit on the bus, our Tour Director (Kurt) organised to take us all to a restaurant where he ordered food and drinks for all of us until we were able to board the ship about an hour later. Fantastic service! I could go on and on but to sum it all up ..... Scenic are very professional, genuinely care for the guests and have fabulous itineraries. Book with Scenic and you won't regret it. Read Less
Sail Date June 2016
Traveling with Australians is a whole lot more fun than 140 other Americans. The Aussies's attitudes toward life in general is refreshing - they know how to have fun. The Jewel was in excellent shape, the crew very attentive, and ... Read More
Traveling with Australians is a whole lot more fun than 140 other Americans. The Aussies's attitudes toward life in general is refreshing - they know how to have fun. The Jewel was in excellent shape, the crew very attentive, and the shore excursions well chosen. Scenic is "all inclusive" never need to reach for a wallet or credit card. Scenic even provided us with a private limo for our transfer to our Amsterdam hotel at journey's end. Read Less
Sail Date October 2014
Scenic Jewel Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 2.0 3.9
Public Rooms 5.0 4.5
Fitness Recreation 3.0 3.6
Family 1.0 3.6
Shore Excursion 4.0 4.3
Enrichment 3.0 4.3
Service 4.0 4.6
Value For Money 5.0 4.2
Rates 4.0 3.3

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