We did the Southeastern European cruise with a post cruise in Istanbul on AmaVerde in April 17th. We did the Danube cruise with Ama before and we liked it and that is why we did this one with them as well. We were recommending and even encouraging others to go on AMA.
It was a big disappointment as far as the cabin accommodations and food. The cabin had a funky smell like there's mold because ...
Response from SocialMediaA, Coordinator, Social Media
Hello! We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...
We departed Phoenix,AZ on July 12, 2022, bound for a Viking Grand European River Cruise boarding in Budapest, Hungry on the Viking Aegir. We are very experienced cruisers with 9 Viking cruises for myself and 12 for my spouse. Upon arrival we were greeted by Viking representative at the Budapest airport and boarded a bus telling us they had called the ship, and someone would be there to greet us. ...
We appreciate you taking the time to detail your experience, DesertDweller1, as feedback such as this allows us to improve. Thank you also for taking the time to recognize your hardworking...
Having arrived in Budapest from NZ, over 32 hrs in transit, we were informed that due to low water levels Avalon Panorama could not sail from Budapest to Vienna. However we saw Viking, Uniworld, Tauck and many European River Cruise lines sailing to Vienna. We were rather disconcerted by this!
We had our first night Tuesday in hotel( lovely Hilton) then bus to Vienna. Ordinary bus not coach! We ...
We selected this cruise because we lived near canals for two years and it looked like fun. The advertising promised convenient, in town docking locations, small tour groups and excellent dining.
Instead, we discovered that there were usually four to six Viking ships in town at a time. We often docked 20-30 minutes from town in a cargo area and were bused into town and back. This meant that ...
Your thoughtful acknowledgment of our hard-working crew is well appreciated, O1dT1mer. We’re pleased that you found the musical activities in Vienna enjoyable, even though we recognize your...
It covered areas that we had not visited before or had not been exposed to that culture.
We had sailed on the Oden previously from Paris to Prague and enjoyed that cruise even though there were snags in the itinerary. We would never have taken the cruise on the Embla if our experiences on the Oden had been the same.
The first part of the cruise was in Budapest and enjoyable. Croatia was the ...
Dear Siddiq,
Thank you for taking the time to review your cruise on Viking Embla. We are disappointed to hear that the itinerary, food, and service did not meet expectation.
We would like...
First the good points. The interiary was great, especially with a second day in Vienna. The two special evenings - one in Budapest and the second in Prague - were very well organized, enjoyable, and memorable. The rooms were large and well kept. The tour guides and excursion staff were excellent, knowledgable, and very friendly. They were always available to help out or answer questions. ...
Crew was good. Food on board average. Spent way too much time on buses. Extension not at all worth it. Hotels average. Food below average. One of the hotels was so bad you were reluctant to take your socks off at night. Extension meals were real bad. Extension tours were horrible. Over a hundred people per tour in Istanbul. Cruise itinerary not very interesting. Overall not at all worth it. Pay ...
This is the first time we ventured on a river cruise with a total of 18 friends in our group. Our group has travelled extensively both on land and ocean and live in 3 different continents: North America, Australia and Asia.
The food quality was by far the biggest disappointment. There was very limited selection during breakfast and dinner. Breakfast options were the exact same 7 days straight. ...
Was assured in writing by Viking prior to the cruise that the Idun did not have water problems. I know that at least 2 rooms on the main deck had major flooding (one had soaked carpets on arrival) and many rooms with showers that backed up. 2 balconies were unusable due to standing water. Also was told by 2 different parties that the carpet outside the lounge was soaked at night (they went to ...
Accommodation: Cabin was well equipped but there was little space to move around.
Restaurant: was very cramped for space and poor acoustics made conversation almost impossible.There was barely sufficient space for 188 passengers.There was a mad rush to to the restaurant after breifings for next day, to get seat at a table with someone you knew, with a server who was good, big scramble for ...