5 Budapest to Europe - River Cruise Tauck ms Treasures Cruise Reviews

We had a great experience years ago on a Tauck Bridges tour and decided to do the Budapest-Amsterdam cruise, and were not disappointed! This newly refurbished ship was beautiful, with no detail forgotten. Our Ruby Deck, level 6 room was ... Read More
We had a great experience years ago on a Tauck Bridges tour and decided to do the Budapest-Amsterdam cruise, and were not disappointed! This newly refurbished ship was beautiful, with no detail forgotten. Our Ruby Deck, level 6 room was fabulous, with plenty of storage for a two week cruise. The one complaint- the closet for long clothes was not long enough. The bathroom was surprisingly large, with Molton Brown supplies, fresh flowers, and 2 shower heads. The super-comfortable bed faced the floor-to-ceiling windows and the positionable tv (the videos available were thoughtfully chosen to reflect the area where we were traveling- The Woman in Gold, The Diary of Anne Frank, etc etc, along with a choice of recent hits).Fully stocked mini fridge and Kureg-type coffee maker were available. Meals were perfectly portioned and delicious, with daily selections reflecting the local area; Argentinian beef filets, chicken breast, and veg meals were always available. Desserts were perfect- a few bites to round off a nice meal. Most people gathered in the Panorama Lounge for drinks and amuse bouche in the afternoons and before and after dinner; a pianist played and several times local musicians were brought aboard. The tours were a good length- usually 1 1/2 to 2 hours. The option was given to walk into town or ride a bus to the city center- the walk was usually no more than 15 minutes. The group was usually split into 2 to 3 smaller groups; we were given a small “vox” to wear with earbuds (provided)- there was no straining to hear the local tour guide. We were usually given time in each city to explore on our own, or to return to the ship. There were no “snoozer” cities on this cruise as we have had on previous cruises- we enjoyed each day! Read Less
Sail Date June 2018
This was our first Tauck cruise. The staff, food, and service were outstanding. Unfortunately, the cabins were not. We were later told that other ships Tauck uses from the Scylla Line had been updated to enlarge the cabins. We were ... Read More
This was our first Tauck cruise. The staff, food, and service were outstanding. Unfortunately, the cabins were not. We were later told that other ships Tauck uses from the Scylla Line had been updated to enlarge the cabins. We were surprised at the lack of space in our cabin, especially for the premium price, compared to those on other river river cruises where we paid less. The French balcony door opened only halfway. It was so heavy that one needed two arms and a strong push to open it. There was not nearly enough counter space. Also the sides of the bed were far too close to the wall and glass French balcony window and the nightstands barely fit. Shore excursions varied, probably due to the destinations. Budapest is a gem; Belgrade and Bucharest are not. Too many ugly, drab Soviet apartment buildings and ever-present graffiti detract from the few scintillating structures popping up among them. Our trip to a Croatian town obliterated during the Balkan War still showed the scars, including an eery bombed-out train station with the town sign dangling in one piece. Our visit to families in the area who shared stories of their evacuation and photos of what was left of their homes was a highlight of the trip, especially since Tauck kept the groups 8-12. It would have been better to spend more time in the vibrant town of Novi Sad, the largest town in Northern Serbia, than in Belgrade. The dinners at palaces in Budapest, Belgrade, and Bucharest's monstrosity (2nd only in size to the Pentagon among world government buildings) were quite pleasant and somewhat worth the much higher price Tauck charges for this trip to the Black Sea. Also, Tauck clients seemed to be in their 70's. Self-exploring adventurers they were not. Read Less
Sail Date August 2017
To be honest, my bad, I did not do my research. I was told this was a 5 star experience and book based on my thoughts of what 5 star meant. Therefore, This is a difficult review to write. The staff was excellent, helpful, friendly, ... Read More
To be honest, my bad, I did not do my research. I was told this was a 5 star experience and book based on my thoughts of what 5 star meant. Therefore, This is a difficult review to write. The staff was excellent, helpful, friendly, experienced, a pleasure to be around. If I was 80, it would have been a good trip. But I'm 60, also known as the new 40. Tauck does not cater to 40 year olds. Tauck caters to the geriatric group that likes all-inclusive programs. It was extremely expensive and disappointing. Not at all good for young families. The workout room is in the bottom of the boat, what little equipment there is it's failing, it is hot, no view, lots of tv's but no individual sound system, very noisy, tiny. The Massage therapy room is next to the workout room. Very little room for the therapist to work, noisy due to proximity of workout room, being on the bottom of the boat, and toilets flushing. The food is adequate, but I would not put it high on my list of places to eat. We ate ashore as often as possible. So much for that all-inclusive price! I will say the Indonesian chef cooking makes great Indonesian food!! Our cabin is excellent and the service we have gotten has been fabulous!! But again, it better be! We paid an exorbitant price for it! Seriously, look on Tauck tours and see what category 7 cost! There are 10 bikes available, 3 broke making it 7, for 118 people. Talk about first come first serve! And that is given you get a chance to ride! I think we will get 5 days out of 15. On the day we were stuck on the boat for over 24 hrs (not good for active baby boomers) we were told no biking. There would be no place to stop. Although the boat captain was able to pick up and drop off entertainment during the day along the way. FYI, our group on bikes was faster then the boat on water. We would most certainly have beat the boat to the meeting location. All-inclusive! I know what that means now! You can have all the bad wine you want!! Tauck saves the good stuff for the cruises that are not all inclusive! We are foodies and wine goes with that. I would gladly pay a premium additional for a good glass of wine. But again, if you knew the price I paid, you would have expected it to include fine wines. Entertainment has been a 50/50 proposition. Some was really bad and some was...ok. Some has been very informative. I traveled with my husband and a large group from Budapest to Amsterdam in October. (Currently on cruise) October north is a bad idea in itself. Wet cold rainy and a bit dreary. And the price was the same for this week as it was for two weeks ago going south. My bad. So, you know what twenty 60 yearolds due when locked up on a cruise on a rainy day? Drink. And then cause problems and by now day 11 would all jump ship if we could!! I do not blame the staff or crew for this disappointing cruise. They have been excellent! They are only working within the confines of Tauck policy and procedures. I did not do my research. I hate all-inclusive destination resorts, not sure why I thought this would be better/different! Bottom line, Tauck needs to hear this... They are not catering to a generation with money that has another good 10-20 years of active traveling! The idea of not having to pack everyday to move on to next town is attractive, but I will be looking to other cruise and travel companies for my next vacation. It won't be Tauck. Read Less
Sail Date October 2016
Travel agent and friends had recommended Tauck but I was very disappointed in our experience. We had booked same category 6 cabin ( 2nd highest) as our friends and it was a terrible cabin and the worst customer service ( NONE). We were in ... Read More
Travel agent and friends had recommended Tauck but I was very disappointed in our experience. We had booked same category 6 cabin ( 2nd highest) as our friends and it was a terrible cabin and the worst customer service ( NONE). We were in cabin 318 at rear of ship and friends were in 302 ( same category and price) but the comfort level was worlds apart. This Cabin and the one across from us had noises almost every evening from the engine starting up ,from staff walking on roof above us ,and vibrations from the engines. Our first night we had the noise and vibrations so bad the bathroom door would't stay shut and things were falling off our table. The hotel manager (who is not a Tauck employee) came down and switched out the glass table and had the bathroom door worked on. But the main issue of noise and vibrations were with us every night. I could not leave a glass of water on the nightstand. I ended up taking sleeping pills most nights. The Tauck cruise host never talked to us or asked how it was and the hotel manager ignored me for the rest of the cruise. When you go thru 61 locks, the ship is stopping and starting engines a lot and mostly at night. I emailed my travel agent day 2 and she supposedly contacted Tauck. My friend asked about moving to another cabin as there were 4 empty cabins on our deck and was told if wanted to pay the difference she could move. I NEVER asked about a new cabin and never was offered any cabin change. For the price we paid it was a big disappointment and ruined the cruise for me. Our neighbors across also had same issues and we would commiserate every morning . So DO NOT book these cabins and I think Tauck needs to rethink their pricing. These 2 back cabins should not pay the same as the forward ones. Several people told me their travel agent had advised against these cabins when they heard our story. Wish my travel agent had. The cruise was good otherwise-Vienna was very special evening and the tour in Amsterdam of museum and canal cruise were great. Also enjoyed the evening entertainment they brought in. Due to water level, the roof deck was closed for over 8 days so it was crowded on the forward deck and limited viewing options outside. Also wish there had been more personal time to wander cities. Felt like we would get on bus, have tour, take 30 minutes to wander, then back to bus then back on ship. Food was ok ( not as good as Seabourn or Silver Sea ). Several of us had to trade off time as only 2 treadmills. The young serving and room staff were great. Most local guides good altho 2 were very insensitve to guests by walking too fast for the group and not paying attention to if everyone was following. Had to go tell her she had left 2 people back across a street. Two of the Tauck directors were excellent both in providing good Discovery briefings and commentary while sailing. My impression would have been much better and I might consider Tauck again if there had been any customer service regarding our room. Our friends did enjoy their cruise as did the majority of the guests. One difference on Tauck vs other lines I have cruised with is they don't own the ship- only 4 Tauck employees are on board to assist, rest of crew are with the ship. So neither one feels responsible or willing to handle customer issues was my perspective. Different bosses. Read Less
Sail Date July 2016
First the good points. The interiary was great, especially with a second day in Vienna. The two special evenings - one in Budapest and the second in Prague - were very well organized, enjoyable, and memorable. The rooms were large ... Read More
First the good points. The interiary was great, especially with a second day in Vienna. The two special evenings - one in Budapest and the second in Prague - were very well organized, enjoyable, and memorable. The rooms were large and well kept. The tour guides and excursion staff were excellent, knowledgable, and very friendly. They were always available to help out or answer questions. The spa and hair salon was a great touch. Next, many areas were disappointing and need improvement based on previous river cruises with two different lines. The Cruise Director was inadequate and did nothing to enhance the guests experiences. We were not really sure what his actually role was. The food in the dining room was nothing special, in general only fair, and one night the beef was ineatable. The lunch and breakfast buffet was fine but not excellent. Even the selection was disappointing. The wines were not good nor was there an excellent reserve for those who wished to purchase wine at an additional cost. The Dining room staff needs additional training and were not even very friendly. Overall, the staff on the ship was, at best only adequate. Lastly, the ship was newly commissioned and we expected a twist of flair and elegance. I would say the decor was basic, boring, almost dated, and rather low scale. Even the art work was bland. For those travelers needing special assistance this is definitely not the line for you. Read Less
Sail Date May 2016
ms Treasures Ratings
Category Editor Member
Cabins 5.0 3.6
Dining 5.0 3.9
Entertainment 4.0 3.5
Public Rooms 4.0 3.7
Fitness Recreation 3.0 2.9
Family 1.0 2.9
Shore Excursion 5.0 3.9
Enrichment 5.0 4.0
Service 5.0 4.2
Value For Money 4.0 3.3
Rates N/A 4.5

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