Budapest to Europe - River Cruise Reviews

When my wife's mother died 5 days before our river cruise, Viking told me the “Risk Free Guarantee” they gave me at booking no longer applied after they canceled our June trip—now we would simply lose all we paid. Rather than lose everything, I decided to go without my wife. Then Viking called the night before I left to say I owed $6,971 more for a single supplement—despite having already ...

This is the end of the Embla saga - on arrival at the Embla in Budapest on 11 September 2019 we were confronted by a vessel with an odd large boxed item next to the bridge. Wondering why it was there and how it would survive low bridges unless it could be lowered and raised like the captain’s bridge, we went to our cabin where we found the 06 September 2019 letter – not good timing on Viking's ...

This is was our first river cruise. We are seasoned ocean cruise travelers. This cruise started with a delay in boarding the ship of one day due to maintenance problems on the previous cruise. We only had one day that we went to a port and got off the ship and toured the venue. That was on day 12 when we visited Cologne Germany. All the other days we spent more time on buses than at the scheduled ...

We paid for our cruise with all the expectations of neophyte river cruisers and are crushed that our river cruise of a lifetime ended up being a horrible bus ride through Eastern Europe. Due to mechanical malfunctions on the Viking Embla our tour was unable to hold to schedule resulting in canceled excursions, creative docking at unknown sites (we even had to break through a factory fence at ...

Viking River Cruise on “Embla:” Bucharest to Budapest w/ 3-nt Prague Add-On Overall: Terrible experience with Viking aboard their boat Embla due to major maintenance issues known to them before our cruise started. Half speed at best; little to no air-conditioning with room temperatures ranging from the high 70s into the 90s. The dining room felt even hotter with everyone assembled. This ...

This cruise was a nightmare. Insufficient air conditioning in the room and on the excursion buses. They were not equipped to deal with the heat factor. I realize the weather is unpredictable; however, Viking should have been able to keep their passengers comfortable on the ship, as well as on the buses. There was virtually no entertainment. The balcony was unable to be used due to docking right ...

We signed up for a luxury river boat cruise and received a low budget bus tour. Scenic could not control the lock accident preventing our group of 29 people from loading the river boat but, they could control their reaction. Our group spent many hours of our vacation attempting to contact scenic representatives and scenic senior leadership to request simple things like free filtered water and ...

Let me start by saying that I rarely write reviews but after the poor customer service we have had to this point I could not stay silent any longer. It all started when we received notice from Scenic 24 hours before (even though they knew 3 days before they sent notice) we were suppose to be getting on the boat that the lock that was damaged and the boat could not get to our planned departure ...

Scenic is a scam. My family fully regrets booking scenic Gems of Danube for my grandma’s 80th birthday. The experience was anything but “5-star”. For starters, we were not informed of the lock issue on the Danube until members of our party were already flying from USA to Hungary. Therefore, cancelling the cruise was not an option. Due to the lock issue, we were unable to board the boat and ...

My husband and I researched and planned this trip for 2 years before deciding on a Scenic cruise due to all the online reviews we found. Being our first time in Europe and out of the country we wanted to make sure we were getting an amazing getaway trip that we wanted. Not even 24hrs before our departure from the US we got an email stating that due to an incident involving a lock being broken (the ...