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108 Budapest to Europe - River Cruise Reviews

We really enjoyed our river cruise, the meals were Delicious, the optional tours were exceptional. All of tour directors were very knowledgeable. The service from the staff was excellent. We could not ask for a better tour. . We had ... Read More
We really enjoyed our river cruise, the meals were Delicious, the optional tours were exceptional. All of tour directors were very knowledgeable. The service from the staff was excellent. We could not ask for a better tour. . We had a standard cabin with only a half window and it was fine. We didn't spend much time in our room. We had planned a post stay in Prague, the staff from viking helped us everyday plan our dinning and helped to map out things to do. . Our vacation was so easy all we did was booked our vacation with viking and the rest was taken care of for us. We really want to go on another river cruise next year. We haven't figured out which one to do next. I think that no matter which trip you choose you really can't go wrong. I highly recommend viking to everyone for their vacations. Read Less
Sail Date April 2017
We chose this cruise because of the countries that we would be visiting! We had chosen AmaWaterways for our first cruise which was amazing, it was a shorter cruise and we wanted to see if we really wanted to be on a river cruise for the ... Read More
We chose this cruise because of the countries that we would be visiting! We had chosen AmaWaterways for our first cruise which was amazing, it was a shorter cruise and we wanted to see if we really wanted to be on a river cruise for the length of time that we booked our Viking adventure! We chose Viking because of all the advertising and how amazing it sounded, that was our first mistake! We arrived in Prague then took an all day bus trip to Budapest, when you are booking a trip don't spend an entire day on a bus, read EVERYTHING!!!! It was raining when we arrived at the boat, no one offered an umbrella even though they have tons! We barely met the captain, evidently he does not speak English well, the majority of the crew were only there to do a job, hospitality was in short supply! We did have a few crew members that were actually welcoming. Almost all of the included excursions were a waste of time, at almost every stop the stores were not open, Germany is closed on Sunday other than a few restaurants and tourist stores. Be sure to look at each stop closely before you book! The food was okay, just not memorable. In contrast to our first cruise, our money was not well spent at all on the Viking Aegir! Read Less
Sail Date April 2017
Just a little about myself and the group we travelled with: my husband and I are in our 50's and have been cruising with Disney and Royal Caribbean fairly regularly since 2003. We're Diamond level with RCCL. Our travelling ... Read More
Just a little about myself and the group we travelled with: my husband and I are in our 50's and have been cruising with Disney and Royal Caribbean fairly regularly since 2003. We're Diamond level with RCCL. Our travelling companions were my sister and her husband (in their 60's ) and their friends--a married couple in the 70's. We travelled from Toronto to Amsterdam to visit family for 4 days before the cruise. Flew into Budapest 1 day before the cruise. In Budapest we stayed at the BEAUTIFUL Prestige Hotel (approx. $290 CA for 1 night). Great central location, but about a 10-15 minute taxi ride to the port. Port is a loose term--it was basically in the middle of a construction site. Very strange! But it was fast. We were greeted by the cruise manager, Dragon, and walked straight on the boat. We had a light lunch in the lounge and waited to be escorted to our cabins. Check-in was speedy (literally under a minute) and we were off! When we booked, we were given cabin #227. We had been moved to the very end of the hall for some unknown reason: 233. We were next to a couple of crew cabins and a stairway that could be busy with crew at various times of the day. My travel companions were all upgraded though! they were given bigger rooms with an outdoor balcony as well as the indoor French balcony. This did not sit well with me at all---as we had all booked at the same time and paid the same price. There was a lot of misinformation given out. When escorted to our room we were told we would be invited to the chef's table at some point during the week--just watch for a card in the room. This never happened, so we never went! Apparently you have to make a reservation yourself. Bar service was erratic and pricing seemed to be a the whim of the server. When we questioned it and asked for a refund, the bartender said 'what can I do?'. The tours were wonderful though and we were exhausted at the end of the week. Busy , busy , busy! Be a good walker because even the slower paced tours involved a lot of walking. Night time entertainment was sparse and not the best. We walked out of one show. Our cruise was a wine themed one and unbeknownst to us, a large group pretty much monopolized it. Be sure to ask if this is the case on your cruise and plan accordingly. Dining room food was adequate. Service again was spotty and often times rude. Getting a glass of wine on a wine cruise shouldn't be a chore, but it was. I'm not sure if we'll river cruise again, if so, we'll do more research and definitely NOT go with AMAWaterways. Re the cabin: Our cabin was freezing! no amount of complaints or fiddling with the thermostat could remedy the fact. There seemed to be a constant draft coming from around the door. The room was TINY, but clean and well appointed. Nice to travel on a new ship! Read Less
Sail Date October 2016
The Blue Danube Discovery 13 Day Tour from Budapest to Prague October 22 – November 4, 2016 The Real World Review of An Actual River Cruise Our trip started with 3 days in Budapest at the InterContinental Hotel, then 7 days ... Read More
The Blue Danube Discovery 13 Day Tour from Budapest to Prague October 22 – November 4, 2016 The Real World Review of An Actual River Cruise Our trip started with 3 days in Budapest at the InterContinental Hotel, then 7 days on the Danube river cruise on the Avalon Expression and then 3 days in Prague at the InterContinental Hotel. During our river cruise we were able to travel from Budapest to Regenburg however due to low water level we had to stay docked in Regenburg for two days and visit the last stop, Nuremberg by bus. After our cruise we traveled 4 hours by bus to Prague for the last 3 days of our vacation. This was our first riverboat cruise but decided to try it since we got a great package for the air and cruise. Having sailed over 25 ocean cruises, we really did not what to really expect from a river boat cruise with only 152 guests and 46 crew – a lot smaller. River cruising gets you up much closer to things you normally cannot get to. The riverboats do get you where the large ships can’t so you get to see and do the things normally not able to. You can interact with the locals as you stroll through their streets and visit all their sites, restaurants and shops. Our room was very nice with a bit more storage space, ceramic tiles bathroom floor and large shower with real glass door and granite counter top. The bed orientated so when laying on the bed one could see the river and sights pass by. The river view wall is a all-glass window with 2 panels sliding open to give you an almost open-air experience. The only negative thing was the safety railing did obstruct the view somewhat and glass panels would have been better idea. All crew were very nice and tried to accommodate all our needs. It was hard to adjust to the small size of the ship and the limited or lack of amenities that we were always used to on the larger ships. There is really only one dining option/location and the breakfast buffet, lunch buffet and dinner a la cart (small portions and service is slow taking 2 hours or so for dinner) all served in the same one and only restaurant. The restaurant on deck one is small and heat/cooling system is not very good – (at most dinners it was too hot!). The selection of food options is very limited so little chance of gaining any weight on this type of cruise. There is no room service. And food outside the normal eating times is limited to none! So eat hearty at your meals! And maybe bring your own snacks for along the way. I asked for some ice for the room and I was told to get my own ice on either the 3rd or 1st floor ice machines. Really?! The included tours were okay and the optional tours were okay. I would recommend wherever possible to book your own tours that you select in advance to the trip so you get to see and do exactly what you what! However most ship’s docking locations don’t let you just walk off the ship and immediately put you in the center of town. Also I found it impossible to get any advanced detailed information on the tours e.g. length, time of day (morning or afternoon) and how the included tours interact time wise with the optional tours. On this trip if a couple booked all the optional tours that would cost about 1200 euros. When ships dock, they do so side by side not end to end. So to get off the ship you may need to go through other ship main floor or up and over the sky deck then down again – very difficult for anyone with walking issues. Also when docked side by side, the shipside’s touching blocked each other’s view and you have to keep your curtains closed so they don’t see you and you see them. On our trip, 4 of the 7 docked days we had a ship docked by our side and we lost our view not happy about that! So we had no land or river view at all on these days. The Internet on the ship is very good. There are no non-news channels on the TV. The movie selection is limited. Recommend as we did load up your computer with some movies and TV shows. There is very limited evening entertainment and the ship is quiet after 10pm. The second last night in Regenburg we had to stay over due to low water levels. The cabin got warm and it seemed that the air conditioning was not working so I called the front desk. They told me something about the electricity and there was nothing that they could do so we either had to live with it or open the cabin window. Well really! Also we have another ship docked aside us so do we want them to see us in bed? Anyways the problem was corrected by the time we went to bed at 11pm. Read Less
Sail Date October 2016
I don't write bad reviews very often. I thought long before writing this one since this was the first river cruise I had ever experienced. We were greeted by the Scenic Tours staff win Budapest aboard the Scenic Ruby and ... Read More
I don't write bad reviews very often. I thought long before writing this one since this was the first river cruise I had ever experienced. We were greeted by the Scenic Tours staff win Budapest aboard the Scenic Ruby and escorted into the lounge area for a cocktail on arrival. Victor was the nicest young man who was our waiter. After we finished our drink (which gave the staff time to deliver our luggage to our room), we were checked in and escorted there. We had chosen a specific room (panorama suite) at the rear of the ship because we knew it would allow more room for us (my husband and me) to move around. I had checked the photos online (Scenic website) to make sure we would be pleased. I was never so disappointed. The photos of the suites on the website are NOT them same as the Scenic Ruby. The first issue was that the windows were dirty and looked as though they had not been cleaned in weeks. (I called to ask if someone could clean them for us...after all we spent $$$$ for the view from that suite and could not see through the glass). No one ever cleaned the windows the entire trip. :( The second issue was that there was a Dyson fan in the floor trying to cool our hot room...the fan did no good. The room felt like an oven. The air conditioner was working as hard as it could to cool the room. Since the room was too hot to stay in, we got a glass of wine and retreated to the top deck. Nothing like trying to shower and dress for dinner in 80 degree room. :( Issue three was that here was yellow painter's tape on our walls which had been left after repairs had been made. There was a hole in the wall behind the television because a previous guest got eager trying to adjust it against the wall. Issue four was the food served on the boat. Several times we were served cold cuts on a buffet...yuck! I may have had better sandwiches while in the grade school cafeteria. One day we were on the top deck enjoying our one day of sailing day. My friend and I went to the bar/lounge to get a snack to take back to the top deck. After ordering, we were told that lunch would not be served for 10 more minutes and that we could not take the food to the top deck. 10 minutes later there were several people on the top deck eating lunch....go figure. Mark Silprovic (?) was the person who said we could not order lunch yet. Our best meals were off the boat. Issue five.....if you do not like smoking or have allergies to smoking...this is NOT the cruise ship for you. The entire front of the ship on the top deck was reserved for smokers. Nice chairs, tables and umbrellas for those guests. The rest of the guests were in the center of the top deck with reclining chairs, but no cocktail tables. The smoking area had cocktail service whereas the rest of us went to the bar to get our own drinks. Speaking of smoking....almost the entire Eastern European crew smoked. Crew smoking area was at the back of the top deck. Therefore, we were sandwiched between crew and guest smoking area....very offensive. We, therefore, did not visit the top deck during times we were stopped especially in the locks we passed through which were many. Issue six....I also used the spa...once. I scheduled a massage with Plamen. I know you think by now that I am super picky, but getting a massage by someone who has cigarette smoke on his hands is not exactly relaxing and optimal. :( I felt as though we were being held hostage by a group of 30 year olds who cared more about their cell phones than the guests they were employed to serve. JJ (cruise director) and his girlfriend often "made out" in the crew smoking area. I'm sorry, but that's not what I want to watch while on my cruise. :( Although it was discovered that a guest was smoking three rooms in front of us, I believe the engine crew below us contributed to the smoke smell in our room. I reported that the crew's smoke was flowing into our room three times, but alas, to no avail. We were unable to open our "window" on our deck the entire trip... :( There were great servers and room attendants who made the trip bearable. Irina, Marko (bartender), Victor, and Christian were phenomenal. Needless to say, I will NEVER, EVER recommend or go on a Scenic Cruise again. I will let you know that my travel agent intervened with the cruise line but all she could get was a $300 credit for us toward another Scenic cruise...which we declined. Travel with Scenic at your own risk. Read Less
Sail Date September 2016
This is our second cruise with Viking. The first was in Russia, and was superb. Well thought out, great crew, significant learning while being entertained. This cruise was the antithesis of the Russia experience. I'll begin ... Read More
This is our second cruise with Viking. The first was in Russia, and was superb. Well thought out, great crew, significant learning while being entertained. This cruise was the antithesis of the Russia experience. I'll begin with a discussion of the Internet access on the ship. This is critical to me, and was particularly so this time since we had a grandson-in-law undergoing delicate cancer-related surgery and wanted to be in constant communication with our granddaughter. The Wi-Fi signal on the ship could only be received in one's stateroom while sitting on the toilet, and often that didn't work either. Wi-Fi in the reception area and the lounge was O.K. but, of course, inconvenient. The ship router to wide area connections were spotty and congested. I am an Electrical Engineer, and spent my career in data communications. The problems alluded to above are easily remediated, but Viking is apparently rooted in the 19th (o.k., maybe 20th) century and just doesn't care about this vital service. The Wi-Fi capability (or lack thereof) absolutely ruined the cruise for me, and I will never use Viking again. I wrote to the hotel director, an officious pompous ass, about the Wi-Fi problem, and he never gave me the courtesy of a response. If he worked for me, he'd be gone for that contempt for the passengers alone. The activity director was of the forced perky school, and I literally had to leave whenever she spoke about the day's plans. She literally made my skin crawl with cutesy-poo behavior. The shore excursions were boring and repetitive. They stopped at any town with a church, palace or castle and generally visiting one of these three "landmarks" constituted the excursion. Trust me, when you finish this cruise you will have been in more churches than Pope Francis and more castles than King Arthur. There was very seldom enough time allocated to roaming the city, meeting the people, and sampling local cuisine while getting a real feel for the city. We always had to rush because there was another town to visit down river, and they had a "can't miss" church, palace or castle. Half as many stops for twice as long would have been 100% better for me, and for many of the folks we spoke with. In contrast to the bad experience with Internet access, tour planning and courtesy of the management, the dining and housekeeping staff were wonderful. I have Celiac Disease, so being gluten-free is not a choice function for me - it is a life saving necessity. The Maitre'd and the waitstaff worked overtime to make me comfortable that I'd never be "glutened" and after a day on the ship I never worried about it again. I met with Roland (the Maitre'd) each morning and we planned out the meals for the day. The waitstaff got to know me (and, I think, become my friends) quickly, and they knew exactly how to assure that the meal plan was adhered to. Wonderful guys and one wonderful gal; they could all work for me any day and I'd be proud to have them. As an aside, the bartender knew how to make a really good martini, and one was in my hand 60 seconds after entering the lounge without my saying a word. Housekeeping was impeccable, and the cabin attendant was wonderful If you are thinking about this cruise, don't bother to bring any electronic communication device, and be ready for a dizzying procession of churches, palaces and castles. Better yet, think again. Read Less
Sail Date September 2016
This cruise was a disaster from the moment we stepped on the ship till we stepped off. We had been planning this cruise for year with two other couples that we would be traveling with. My husband and myself were very excited because ... Read More
This cruise was a disaster from the moment we stepped on the ship till we stepped off. We had been planning this cruise for year with two other couples that we would be traveling with. My husband and myself were very excited because we had never done a river cruise before, and heard how beautiful it is as you travel down the river. This trip needless to say has been the worst vacation that we have ever been on. This trip also cost us many thousands of dollars. We embarked the ship on Sunday afternoon spending the afternoon settling into our room. On Monday morning we spent the day in Budapest and at night took The sites traveling down the river banks of Budapest. The next day we were to arrive in Bratislava Slovakia that did not happen. We ended up in a town in Slovakia that was not on our itinerary and we were told the night before that a ship had rammed into the side of the first set of locks that we were supposed to go through and that we would have to stay at this town until the locks were repaired. Well come to find out they knew about these locks before we set sail from Budapest and never informed us until after. They gave us the option to get on a bus the following morning and drive to Bratislava Slovakia, but unfortunately I Get motion sickness and have a really hard time riding in a bus. So that day we chose to stay back. They had nothing for us to do on the ship so we walked into town. They informed us again that night that we would have to stay there again because the locks were not repaired and that they had no idea when they would be. The following day they were going to Vienna again on a bus and let me tell you these bus rides were 2 1/2 to 3 hours each way. We did not want to sit on the ship another day so we decided to take a chance and see how I did on the bus ride. It was hell! It took us three hours to get there we were rushed to try to see things and then another three hours back, we were supposed to have a special dinner on the ship that night and we ended up being late. That night they informed us that the locks have been fixed and that once they were filled up with water we would be able to go through them. So sometime in the night we set sail and the next morning we woke up sitting in front of the locks. We were informed that we would not be able to get off the ship that day because as soon as the locks were filled we would be able to travel. Well that did not happen. That night which is Thursday we were told that we would have to disembark the very next morning at 8:30 AM. We were furious! We spent thousands and thousands of dollars on a trip that the only thing was taking a bus ride to Vienna. We demanded for them to get us private cars to take us to our last destination of our vacation which was Prague. They told us that night that our options were to take a bus back to Vienna spend the night there take another bus to the Passua Germany and then move on to our extension in Prague. This was unexceptable. To try and make a long story short even though the damage that happened to the locks was not Uniworlds fault they could've told us before we left Budapest that the damage had been done to the locks and that we could've had an option to cancel the trip and book it at another time. They did not do that they continued on and we had no river cruise. And the many days that we spent on the cruise ship they had no extra activities, they had only one massage therapist, so we sat there. Uniworld should've communicated much better with us and had given us a choice. Out of $23,000 Uniworld has only given us back $7200 and 50% off of another cruise, they refuse to reimburse us for anything else. I think it's a disgrace! And you can bet that I will never be on another river cruise again even if they gave it to me. When you take a river cruise there's no guarantees that you will get to any of your destinations, because anything can happen. My suggestion if you want to take a cruise do it on the open water. Read Less
Sail Date September 2016
We chose to cruise the Beatrice because it had a great reputation and cruising down the Danube was supposed to be spectacular.Upon boarding the ship we were shown to our beautiful suite.We were not disappointed.The room and service were ... Read More
We chose to cruise the Beatrice because it had a great reputation and cruising down the Danube was supposed to be spectacular.Upon boarding the ship we were shown to our beautiful suite.We were not disappointed.The room and service were first class.The first day and a half were terrific.We were then informed that a lock in the river was broken and there was no way to cruise down the Danube.The answer the cruise ship had was to bus us to our dastinations.We did that one day[a three and a half hour ride each way]After that experience we decided to go to our final destination-Prague.Both Prague and Budapest were terrific and wonderful places to visit.Prague is one of the most beautiful cities in the world.I would recommend it to everyone.Upon returning home we learned that Uniworld gave us half our river cruise money back I felt this was unfair since we did not cruise down the Danube.I tried to contact Uniworld to no avail and our travel agent got a run around.We are now trying to fight it thru American Express.Although it is a beautiful ship and the help on the ship were terrific the company itself is not very professional Read Less
Sail Date September 2016
Our party of 6 adults did a Viking River Cruise on the Danube in September. There was an unexpected lock closure on the river which caused an interruption in our scheduled itinerary. Of course, Viking was not responsible for the lock ... Read More
Our party of 6 adults did a Viking River Cruise on the Danube in September. There was an unexpected lock closure on the river which caused an interruption in our scheduled itinerary. Of course, Viking was not responsible for the lock closure; but, the choices they made in response to the closure resulted in providing a much more marginal vacation experience than it could have been. Viking could (should) have transferred us by motor coach to Vienna and put us up in a hotel for a night or two. This would have allowed us to spend time in one of the "highlight" places on our itinerary -- a place with many things to see and do. Instead, we spent two days in small towns none of us had ever heard of and with minimal activities of interest. We had just 4 hours in Vienna, while some of our "trip-highlight" activities were cancelled entirely. A great deal of time was spent on motor coaches and tours were very crowded. We were docked alongside other ships in several locations -- sometimes 4-deep. This prevented the opening of stateroom curtains as the view would be into the stateroom of the adjacent ship. We actually saw very little of the river, between the closed curtains and night-time sailing. The final disappointment was Viking's customer service response. Their sole attempt at appeasement was to offer us 15%-20% off of a future Viking cruise, to be used within one year. Really? We will not be sailing with Viking again. If you are considering it, I suggest you have a high-tolerance for changing plans that could result in a very different trip (perhaps inferior) from the one you anticipate. Read Less
Sail Date September 2016
We chose this cruise as we had not done a river cruise before and the Delights of the Danube for seven nights seemed to be just what we were looking for. However, we were very disappointed by the poor quality food and lack of choice, fine ... Read More
We chose this cruise as we had not done a river cruise before and the Delights of the Danube for seven nights seemed to be just what we were looking for. However, we were very disappointed by the poor quality food and lack of choice, fine dining it was not and on a cruise you expect the food to be memorable, this was for all the wrong reasons. The dress code of smart casual for dinner was not adhered to with many passengers wearing shorts, t shirts and flip flops in the dining room. Such attire is fine in the day, but not in the evening and is not acceptable. The food, poor entertainment and dress code are areas that need to be improved in order to get returning customers. I am afraid that we will not return to cruise with Emerald and from speaking to many of the British passengers it seems that many share my views. An expensive cruise that offers very poor value for money Read Less
Sail Date September 2016
We had taken a wonderful Volga river cruise three years ago. So we were excited to take another river cruise. We chose Budapest to Amsterdam. It did not begin to compare to our first cruise. Staff and food was awesome. Tours were ... Read More
We had taken a wonderful Volga river cruise three years ago. So we were excited to take another river cruise. We chose Budapest to Amsterdam. It did not begin to compare to our first cruise. Staff and food was awesome. Tours were repetitive. We saw the same things at each stop. The Mozart and Strauss concert was terrific but the hall where it was held did not seem worthy of the entertainment. Would have liked to stay longer in several of the towns to experience and Shop in a European city. There were toooooo many locks and down time. Top deck was off limits a lot, so was nothing to do. Boring. Would have liked to have access to bicycles or be within walking distance with time to explore the cities.. Basically I think the cruise tried to cover tooooo many river miles at the expense of actually exploring European towns. Read Less
Sail Date August 2016
Looking for a more upscale experience, we listened to Viking's marketing materials. What they didn't tell us, is the program is for passengers 70 and over. There is nothing, and I mean nothing, for those who enjoy sports or an ... Read More
Looking for a more upscale experience, we listened to Viking's marketing materials. What they didn't tell us, is the program is for passengers 70 and over. There is nothing, and I mean nothing, for those who enjoy sports or an active lifestyle. I was told there was a walking track on the sundeck. They don't tell you that it's closed for 75% of the trip. Here's what's good about Viking: passengers are interesting, food is good, staff is excellent. Here's what's bad: everything else. On cruising days, we slept all day because there is nothing else to do except eat. very little shipboard ativities except for the program director's 15 minute briefing before dinner. there is a piano player/singer but except by 10 pm, everyone to be asleep. They tell you there's free wine and beer, but it's only for meals. If you want a drink before dinner, you have to buy it. If you get hungry late at night, you better have made a sandwich at one of the meals because there is nothing to eat except coffee/tea and cookies. Beds are very small and uncomfortable. Room is small compared to ocean cruises. Viking included airfare. They gave my husband and I seats 20 rows apart for the nine hour trip to Europe. Most importantly, they don't tell you that most of the time they have to transfer passengers to another ship midway because of high or low water problems. That means one day of your trip is spent packing and unpacking suitcases and traveling 4 hours and the sundeck is closed for most of the trip. It would be nice if passengers had that info before they paid for the trip. Would not recommend Viking. have been on Amadeus where they had bikes on board. That was much better for my more active lifestyle. Read Less
Sail Date June 2016
Scenic was highly recommended by our travel agent. We found it less than remarkable. Misrepresentations included the role of the so called "butler" - we never saw or heard from him, and nightly local entertainment on board - ... Read More
Scenic was highly recommended by our travel agent. We found it less than remarkable. Misrepresentations included the role of the so called "butler" - we never saw or heard from him, and nightly local entertainment on board - there were two such events, including the "Crew Show". The on-board entertainment that was provided (piano player/singer) was stale and off-key. It is difficult to say which was worse, the food or the on-board dining room service. Both were bad. Our best meal was a dinner at a hotel in Budapest before we joined the cruise. We have better coffee at home. The ship was comfortable. However, the shower in our room was uncomfortably small. The view from our balcony was awesome when we were able to use it, which was not often as the ship was bolted to another ship virtually every afternoon, night and morning. Excursions were rushed and schedules inflexible. Scenic is not responsible for rising water on the river and the subsequent inability to reach intended ports.(We reached our day #6 port on Day #8 and disembarked from there). However, Scenic could have done a MUCH better job adjusting land trips so that guests were not on a coach for 7 hours for a 1 hour city tour. Find a closer venue. Leave earlier so that there is more time at the venue. I would not sail on Scenic again, certainly not before trying some of the others out there. We could have done better on our own, spending a handful of days in Budapest, Vienna and Prague. Our next trip will be un-escorted. Read Less
Sail Date June 2016
First the good points. The interiary was great, especially with a second day in Vienna. The two special evenings - one in Budapest and the second in Prague - were very well organized, enjoyable, and memorable. The rooms were large ... Read More
First the good points. The interiary was great, especially with a second day in Vienna. The two special evenings - one in Budapest and the second in Prague - were very well organized, enjoyable, and memorable. The rooms were large and well kept. The tour guides and excursion staff were excellent, knowledgable, and very friendly. They were always available to help out or answer questions. The spa and hair salon was a great touch. Next, many areas were disappointing and need improvement based on previous river cruises with two different lines. The Cruise Director was inadequate and did nothing to enhance the guests experiences. We were not really sure what his actually role was. The food in the dining room was nothing special, in general only fair, and one night the beef was ineatable. The lunch and breakfast buffet was fine but not excellent. Even the selection was disappointing. The wines were not good nor was there an excellent reserve for those who wished to purchase wine at an additional cost. The Dining room staff needs additional training and were not even very friendly. Overall, the staff on the ship was, at best only adequate. Lastly, the ship was newly commissioned and we expected a twist of flair and elegance. I would say the decor was basic, boring, almost dated, and rather low scale. Even the art work was bland. For those travelers needing special assistance this is definitely not the line for you. Read Less
Sail Date May 2016
Wasn't as advertised....ports were not as expected. When given the introduction to the Viking river cruises online they made it seem that we would dock in the center of town (which most are based around the river) and we would walk ... Read More
Wasn't as advertised....ports were not as expected. When given the introduction to the Viking river cruises online they made it seem that we would dock in the center of town (which most are based around the river) and we would walk off the boat. While this may have been the case in some instances it wasn't the case in most. Many times we needed to take a bus to visit the main sites. Also, due to the locks....68 in total on our trip...the amount of time was limited in some cases. The locks after one or two become a nuisance.....closeness of docking in town almost nonexistent. The food was 2nd grade. The meat was poor grade, tough and not prepared properly. The choices although regional could have been much better. Not a luxury trip....accommodations was decent (new ship which helped) but nothing like a higher end ocean cruise ...maybe there is a better line to try. Read Less
Sail Date May 2016
I am comparing my Tauck River Cruise experience with two previous river cruise vacations I went on with a competing cruise lines. First, I will start with positives. The size of my stateroom and the layout was quite nice. The ... Read More
I am comparing my Tauck River Cruise experience with two previous river cruise vacations I went on with a competing cruise lines. First, I will start with positives. The size of my stateroom and the layout was quite nice. The cabins are spacious and clean. The bathroom was very large and well light. The decor and ambience was lack luster, ordinary, and, to me, equalivate to a three star US hotel. The ship lacked an European flair. In fact, the decor of the ship was dark wood, brown, and beige and just more brown and beige in ever room. Nothing defined the different ship areas. Definitely, the ship was not stylish or elegant. No special artwork or creative decor. The three female staff guides were friendly, helpful, professional, and knowledgable. The cruise director was inadequate, fellow travelers could not really understand his duties as he did nothing but sit behind the desk. The food and dining room service, I regret to say, was sub-par. The presentation of the breakfast and lunch was unprofessional and the selection ordinary. Some dinners were fine others not really. The wine selection was regional so you cann't expect much. The overall crew was just ok. With the exception of the three female ship guides, I wouldn't say anyone with out of their way to accommodate cruise guests. I want to note that I noticed that Tauck is not set up for older guests that need a slower pace or help getting around. I will commend Tauck for the two specially planned events in Vienna and Prague. Both were just wonderful, quite memorable, and high end. The planned group lunch in Budapest was really not very good and a waste of time and think it should be changed or let travelers lunch on their own. To sum it up, my problem was the ship itself, the ambiance, the crew, and lackluster meal experience. I traveled on the Savor in the spring and understand that the dining staff and crew have undergone a complete turn around and that the service and kitchen have greatly improved. For me its too late, and will cruise with a competing line. Read Less
Sail Date April 2016
Buyer beware!!!! This was certainly a holiday of a lifetime and we call it the "Great Aussie Rip Off". Please make sure you read the fine, fine print carefully. Budapest to Amsterdam Friday 18 March for 15 days. We believed ... Read More
Buyer beware!!!! This was certainly a holiday of a lifetime and we call it the "Great Aussie Rip Off". Please make sure you read the fine, fine print carefully. Budapest to Amsterdam Friday 18 March for 15 days. We believed we had researched this holiday thoroughly before booking with APT. We asked the correct questions. We finally booked with APT because we liked the fact it was an Australian owned company. We believed the testamonials from the APT owners and we liked what we saw on heir DVD's, brochures and information books. We now know that ALL APT brochures, information and DVD's are false, implied, misleading and deceptive. Firstly, we saw your APT ad for $5,995 per person twin share (fly free and free upgrade). Flight Centre, Hastings went on to charge us $9,840.50 per person. (Our free room upgrade alone was an extra us $800). Majority of people on the cruise got 2 for 1 offer and paid between $5,000 and $6,000 per person because they booked last minute or through the cruise expo. This information was the opposite of what Flight Centre, Hastings told us. When pulling up in Budapest to the APT Cruise ship it was definitely NOT the Cruise ship that we were shown in the brochures or DVD's and it had just had a paint job to cover up all the imperfections. There were no balcony suites. There was no pool on the top deck (as we were shown when booking). We were advised that every room had their own mini-bar that was re-stocked every day. There was no mini-bar nor bar fridge (for that matter) and we had warm bottles of water left in the room on the side boards. We could not take photos of most Palaces we visited. Beware when travelling over the Easter Period (as most town, shops) you go to are closed - what a waste of money that was. We expected to see an equestrian show at the horse riding school - instead we were shown empty arena and horses that we could not take pictures of. APT brochures again are implied and misleading. Oh - one of our favourites.... Rudesheim - Gondola Ride. If you get a chairlift on the way up the hill and the same thing brings you back - it is called a chairlift! Not a Gondola (regardless of the correct name call it what it is). Once again, implied and deceptive. The on-board alcoholic drinks were watered down in the second week. The Baileys Irish Cream was Milk! The beer was flat and the wine was cheap and tasteless. Your 24 hour gym could not be used between 6.30pm and 9.30pm (any day) because Fine Dining Restaurant took over the room. There was only 2 restaurants on board. The not 3 as stated as the restaurant upstairs had almost the same menu as downstairs (just scaled down). False and misleading. The hotel manager and the cruise ship director on-board spoke to people as if they were lesser than the staff and most of the time and always smiled through gritted teeth. These women should never hold the position they hold. Overall - what a disgrace our APT River cruise was leaving us with bitter memories. This trip was only worth the 2 for 1 person deal $10,000 would have been a trip well spent. $21,200 was certainly NOT worth my savings! We contacted APT upon our return to advise of the above and they have brushed us off and denied, denied, denied. Mind you, they were NOT on board to deny? Read Less
Sail Date March 2016
We were booked on emerald sun. We were told that they had informed us of the change of ship by email. I did not get that email. The ships are the same however because we spent two days in Budapest prior to boarding it presented a problem ... Read More
We were booked on emerald sun. We were told that they had informed us of the change of ship by email. I did not get that email. The ships are the same however because we spent two days in Budapest prior to boarding it presented a problem because we could not easily contact the ship to see where it was. When I phoned the sun ship I realised something was wrong because they said it was in Amsterdam.two more phone calls and it was sorted. However for a time we were concerned we would not find the ship. The ship is beautiful and we were made to feel very welcome when we boarded . Very few other passengers had arrived at that time. There was no problem boarding early and a "light lunch" was served. It was a very light lunch. I would have cooked more if my family were coming to my house for lunch. There was very little variety. However since they called it a light lunch we were not unduly perturbed at that time. The cabin was very nice and we were taken to it and shown around by a member of staff which was lovely. Only complaint about the cabin was no shelf near the basin for stuff and the bed was very close to the sliding door for the bathroom which made it awkward.however the shower was lovely and there were cabinets for toiletries. There was plenty of storage in the room. So far we were happy. However part of the enjoyment of a cruise is the food and this really let them down. There was little choice, extremely small portions especially of meat and due to not enough staff on in the dining room the service was also poor. The "so called" appetisers were a joke.very little ingredients used and mostly tasteless . I took a photo of my "smoked salmon" terrine. There were two scraps of smoked salmon in it and the rest was a very tasteless creamy moussy thing which was horrible. The desserts were no better. Every night it was a mousse of a different colour as one option and a small piece of cake as another option. There was ice cream and cheese and biscuits every night also. Good if you like ice cream I suppose. However the cheese board consisted of three very thinly sliced small pieces of cheese some of which were hard round the edges and three crackers. Mostly the soup was consommé I.e. Hot flavoured water and very cheap to make. The main course menu consisted of one "meat"dish one fish dish and one vegetarian dish. The meat dish was always very light on meat. One evening my husband ordered the 'alternative' rump steak to be cooked well done. He does not like undercooked meat. It came very rare and also the steak was placed on top of cooked 'frozen' chips and the blood from the steak ran into these chips making them soggy and inedible . By the time they came to ask if everything was ok it was much too late, everyone else had finished so he had no main course that evening. One other evening I decided to try the rump steak. I like mine cooked'medium to rare'.I also asked for the chips to be on the side so no blood could run over them. My steak came completely raw inside. When I sent it back it was presented to me again in around just over a minute, obviously having been microwaved and sitting on top of the chips. I refused it and was then brought a new steak . No apologies were made. To put it succinctly the food was terrible as was the service . True there was the odd nice meal but then the portions were measly. This was not a cheap cruise and we expected decent food. The cruise director was great. Her name was Simone and she work very hard and was very efficient . However the tours organised by the ship were hit and miss. The afternoon with the Slovakian family was great for example. However we had been on a Danube cruise last year and thought those tours were on the whole much better than these were.But I guess that is a bit subjective. We met great people on the ship,and had a good time but it was marred by the penny pinching policy of the catering and I definitely would not sail on emerald again for that reason. Read Less
Sail Date March 2016
This was our first Viking river cruise and our last Viking river cruise. We have done over 10 European river cruises in the past, and decided to try Viking. We were very disappointed. First, we were given a SICK ship. The previous ... Read More
This was our first Viking river cruise and our last Viking river cruise. We have done over 10 European river cruises in the past, and decided to try Viking. We were very disappointed. First, we were given a SICK ship. The previous cruise had a number of sick people on it and although Viking claimed they sterilized the boat, about 40 people on our cruise became ill. Viking tried to play it down, but many of their crew were sick also. They treated everyone who was ill terribly. We asked about a doctor, and they stated we could get one, but we would have to [pay for it. Grand Circle River Cruises had a similar (but smaller) situation on one of our past cruises and they provided a doctor at each port for their crew and the passengers. The Viking passengers even formed a committee to contact the main company, but to no avail. I will admit the ship was new and very nice, but this was a Christmas Cruise: the ship was poorly decorated and there was nothing Christmas about it. I have been on many Christmas Cruises and this was the first time I didn't feel like Christmas. Next, the service and food were poor and below what we have had on other cruise lines. Other passengers complained also. I understand that, due to the virus, they were working on a short staff, but service was still a problem even after. I complained many times. I expected the food to be better, but we have had better food on all other river cruises. Finally, the Concierge was terrible. She had never been to Prague, our final destination, and we asked her to book a specific dinner concert. She did, but when we got there, it was closed and wouldn't be opened until the next night. Very disappointing. All in all a terrible experience. We won't be travelling with Viking again. Read Less
Sail Date December 2015
This review is way to long to tell. But I will recap .....We flew into Budapest one week early and rented a lovely apartment on the river. This turned out to be the highlight of our trip. The Njord arrived on Friday 10/23. We boarded ... Read More
This review is way to long to tell. But I will recap .....We flew into Budapest one week early and rented a lovely apartment on the river. This turned out to be the highlight of our trip. The Njord arrived on Friday 10/23. We boarded and asked if we could upgrade our room. The receptionist placed our name on a request list (we were the ONLY names on the list) and told us that we could check on Saturday (10/24) evening. After dinner on Saturday evening, my husband went to the desk and while waiting overheard the woman in front of him being assigned an upgrade. He assumed that there must have been a few cancellations. WRONG! The only upgrade was given to this young woman. The Hotel Manager said that despite our being the first name on the list, he made the decision to give it to someone else. No apology:-( In hindsight, it was a blessing. Spending the extra money on a balcony would have been a waste. The Danube isn't very Romantic plus, we were often sandwiched in between two other boats with views of other balconies/staterooms. The boat traveled at night and docked during the day - so much for watching any scenery. Unknown to us, the ship was changed from the Njord to the Freya midweek - which as it turns out, the Freya was the best part of our journey. Viking told us a couple days into the trip that we would change boats midway into the cruise due to water levels (took a whole day with busing, etc). They bused us into the various cities to do the excursions and moved the boat while we were gone - hence, more of our daytime scenic river boat trip missed. Exception, the Wachau Valley. The steps into the buses were very big and they could have had a step stool for those that can't climb high steps. A few folks we met took taxis back from the excursions as they were too difficult to complete. Lots and lots of walking on hilly cobblestone streets. The docking sites are not desirable areas, one even by the side of the road that we had to walk down a dirt path to climb onto the 3rd floor (which does not have an elevator down into the main part of the boat). Most everyone was a senior, some on walkers, and many on canes. They were forced to climb down a step staircase to get onto the main level of the boat. The Hotel Manager was unapologetic and frankly very rude about it. Entertainment was very limited. Other than one "Quiz Night" which was well attended and a lot of fun, there was nothing to do after dinner (8:30pm) at all. Judging from the live feed from the empty lounge on our TV, everyone went to their stateroom. There apparently was entertainment the last evening but, many of us (34 rooms) had to have our bags ready for pickup at 2:45AM, bus departure at 3:45AM, arrived at airport 4:15AM, after a long walk from bus to terminal, ticket/baggage counters did not open until 5:00AM. The informational TV was limited. The weather gave the range for the day - not current. It didn't map our journey, photo slideshow unavailable. Overall, the management of the Njord needs to improve interaction with their guests. They seemed unhappy and unwilling to help resolve issues or offer accommodation in any way. Especially in the dining room! Service was slow and haphazard. We often had to stop wait staff to ask for things like coffee/tea. The Captain's Dinner should not have been held the last evening, as stated before many folks had to get up very early and therefore could not enjoy a leisurely meal. I know this is lengthy and seemingly full of complaints. However, each situation was experienced by numerous people and I only hope that others that talked of contacting social media will do the same. This was our first river cruise. We are 61years old and were definitely among the youngest cruisers. I was expecting the cruise of a lifetime (after seeing all of those Viking commercials on PBS). We did enjoy the excursions, the folks we met on the boat and the Program Director, Lee (who also changed boats and stayed with us till we disembarked). Read Less
Sail Date October 2015
This was cruising for the totally gutless traveler. If you are totally new of overseas travel it might be good otherwise, no. EVERYTHING is totally scripted you are on a bus tour most days while your ship is "sailing through the ... Read More
This was cruising for the totally gutless traveler. If you are totally new of overseas travel it might be good otherwise, no. EVERYTHING is totally scripted you are on a bus tour most days while your ship is "sailing through the heart of Europe!" The planned activity level is really limited. If you have mobility issues, you might like it as they really cater to travelers with limited mobility. Didn't think the food was all that great. Most people wore jeans most of ht time I put on a dress for dinner the first night... and felt totally overdressed. I will say though that the staff were excellent. We ended up having to pack up and transfer to a different ship at the end of the first week due to low water. That had apparently been going on for months; however, we didn't find out we were not even on the ship we were originally scheduled on... until they sent an email the day before sailing. NEVER AGAIN! Don't get sucked in by there advertising! Read Less
Sail Date October 2015
My husband and I are very seasoned travelers and had high expectations after watching Viking commercials and reading Cruise Critic reviews, most of which painted the Grand European tour and Viking as the trip of a lifetime. We booked a ... Read More
My husband and I are very seasoned travelers and had high expectations after watching Viking commercials and reading Cruise Critic reviews, most of which painted the Grand European tour and Viking as the trip of a lifetime. We booked a category B balcony cabin and arrived in Budapest full of anticipation for what we expected to be a high end, luxury river cruise. We were terribly disappointed. We fully understand that weather and river levels are totally beyond the control of anyone and so were prepared to accept variances with regard to the cruise departure point, schedule and even change of ship. Our first inkling that this was not a "high end" cruiseline was when speaking to some other cruise line passengers on board a flight from Frankfurt to Budapest who advised us that they had been contacted by their cruiseline days prior to departure advising them that due to low river levels, they would not depart from Budapest and as such if they decided to cancel, would be given a full refund. If, however, they elected to continue the cruise, they would be given a 50% credit toward a future cruise. Not so with Viking. We were not at any point told we would not be sailing from Budapest. We received an email prior to departing Canada, telling us that at some point during the cruise we would be changing ships and to meet in Budapest at the Sofitel Hotel Budapest on the scheduled departure day where we would be given further details. Luckily, we arrived in Budapest three days prior to the scheduled departure of our ship. This enabled us to tour this beautiful city at our leisure, which we did, both on the Hop On Hop Off and by private tour which we booked through our hotel. On our scheduled departure day, we took a taxi to the Sofitel and signed in with the Viking representative. We were told we could enjoy a cold lunch while we waited to board buses. We were not told at that point where we were being bused to. Lunch consisted of stale sandwiches and coffee in the basement of the hotel. We waited a couple of hours and then boarded one of Viking's buses for the two hour trip to Komarom. At this point our expectations were still high and we enjoyed the scenery as we passed through the country side to this small Hingarian village. The Viking Vidar was docked at the side of the Danube river where we had to walk along a muddy road to board. Initially, we were supposed to board the Lofn but were told we would "probably" have to change ships in Neuremburg where the Lofn would be waiting. We overnighted on board the Vidar in Komarom! Unbelievably, Viking bused those passengers who wanted to go on the expected walking tour the next day back to Budapest. I would have expected that rather than busing people back and forth on a two hour trip, Viking would have put us up in hotels, provided the included tours and just prior to departure on October 6th, then bused everyone to Komarom to pick up the ship. We elected not to be bused to Budapest the next day since we had already spent two full days touring Budapest. We spent the next dreary day going for walks in this little village and sitting around the ship with nothing to do. We both knew and accepted the fact that river cruises do not have the amenities that ocean cruises do. However, we did expect a level of service and food that clearly we did not get with Viking. It was very evident that many of the staff really didn't care to be there. Service was virtually non existent. Room service not available at all. Don't expect anyone to bring you a coffee. No, no, get it yourself at one of two machines located at the entrance to the lounge. Food was average at best. Viking made a huge deal every evening of having the chef speak about the meal planned for the evening. What a joke. Though presentation was good, the food did not live up to it. Again, we were very disappointed. The wine that was included with lunch and dinner was atrocious. It wouldn't have cost Viking very much to serve a little better. We were never introduced to our cabin stewards either on the Vidar or the Lofn and never actually met them until three days into each cruise segment. One evening my husband was having a shower prior to dinner and had no bath towels in our bathroom! I went to the desk to request our cabin steward bring towels and when he arrived, he did not apologize but asked "did I forget to leave towels in your room"! Not my idea of good service at all. Both Viking ships were new and beautiful. There is no doubt Viking did their homework in designing these ships. The cabins are very well laid out and the bathrooms the best we have encountered on any ships we have been on. Where Viking fell down was clearly at the service level and in delivery of the overall experience. Too little time in cities. Too much day time sailing. What's with optional tours? For the price all tours should be included. There should have been longer tour options and more for passengers in good physical shape. With younger "seniors" now taking river cruises, Viking needs to start offering tours at a brisker pace and even some hikes would have made a huge difference. The tour guides were all very knowledgeable and spoke excellent English. Where Viking again fell down was in having too large grouos. In Cologn we went on the pub crawl. It was a Saturday night, when many Germans head to the pubs to socialize. Our group of 14 was barely able to find a pub that could take us all. Groups of six would have been the right size. On one of our castle tours, we had a group of 45 and could not even fit in some of the rooms. How disappointing and ridiculous. We did end up changing ship in Neuremburg to the Viking Lofn which was the ship we were originally to have sailed on. This was handled fairly efficiently but the only reimbursement made for yet another inconvenience was a free tour. Since half the ship was sick with colds, including my husband, we were not able to go in any event. We are so disappointed that a long planned trip down these rivers from Budapest to Amsterdam was such a huge and expensive disappointment. If you want an average cruise at an expensive price, then choose Viking. I'm afraid Viking is not going to get another chance from us either on a river or the ocean. It's definitely the MacDonalds of cruising. Read Less
Sail Date October 2015
Because of low water levels on the Danube, our trip was not up to our expectations. Avalon handled the situation very poorly. We called them before we left for the cruise and we were told that sailings were going as scheduled. They ... Read More
Because of low water levels on the Danube, our trip was not up to our expectations. Avalon handled the situation very poorly. We called them before we left for the cruise and we were told that sailings were going as scheduled. They actually knew at that time that other trips had been interrupted. Not only did we have to switch our boat once, but we had to pack up and move twice. From other reviews we were told that the Avalon crew was exceptional. We did not find that was the case. As a matter of fact, our cruise director had no personality at all. The crew was lacking smiles and I feel it may be because of the additional work that they had to do that week. We embarked in Budapest and attempted to sail to Vienna. After an hour and a half we were told by the river authorities that we had to turn around. We spent an additional 2 days on the boat in Budapest sailing nowhere. Avalon made another poor decision to sail the vessel into Hungry when they could've bussed us an hour and a half West. They did offer $500 refund and a free concert p/p. We feel that was totally inadequate. We were also unable to do some of the other extra excursions that we had paid for in advance and were hoping to do. Also, we never made it to Nuremberg. That was partially our choice because we did not want to spend a day bussing around for approximately nine hours! I would definitely think twice about doing another river cruise and certainly not with Avalon! I do have to mention that the boat was beautiful and the design of the rooms was lovely. Sorry we couldn't have spent more time sailing on the boat. Read Less
Sail Date October 2015
Crew was good. Food on board average. Spent way too much time on buses. Extension not at all worth it. Hotels average. Food below average. One of the hotels was so bad you were reluctant to take your socks off at night. Extension meals ... Read More
Crew was good. Food on board average. Spent way too much time on buses. Extension not at all worth it. Hotels average. Food below average. One of the hotels was so bad you were reluctant to take your socks off at night. Extension meals were real bad. Extension tours were horrible. Over a hundred people per tour in Istanbul. Cruise itinerary not very interesting. Overall not at all worth it. Pay $500 a day per person on a high end ocean cruise and have a much better time. Read Less
Sail Date September 2015
Three months prior to our cruise, Viking was most gracious and accommodating with taking care of all our travel arrangements from LA to Budapest. After taking two spectacular European ocean cruises in the last 18 months, both my husband ... Read More
Three months prior to our cruise, Viking was most gracious and accommodating with taking care of all our travel arrangements from LA to Budapest. After taking two spectacular European ocean cruises in the last 18 months, both my husband and I were even more excited about this Viking River Cruise. We loved seeing the videos and hearing others who had experienced this cruise in the past, that is, until we heard in conversation from a complete stranger that the river was so low that they needed to switch ships and take rides on motor coaches to various destinations. I contacted our Viking agent to see where our cruise stood. She was "unaware" of the low level and put me on hold to check the conditions. She indicated though the river was slightly low the ships were still able to pass through the various stops. Of course there was nothing we could do at this point. We packed our bags and headed to the airport. To make a long story short, scheduled flights were delayed and upon arriving to Budapest one of two pieces of luggage was missing and no one was at the airport to pick us up which was an indication that no one was checking. After going back and forth by phone with the ship, we ended up taking a $25 cab arriving at 1:00AM. Unfortunately we missed our only chance to see Budapest. The ship's desk staff was pleasant and took charge of finding our luggage (three days later after spending $130.00 for clothes). We did enjoy the ship itself. It was clean and well taken care of. The working staff was extremely pleasant and accommodating. Our stateroom was comfortable. The meals were tasty and well presented. The tour guide at each stop was very good. They were well informed and had a good sense of humor. My biggest disappointment was how Viking handled parts of the river too low to cruise upon. Fact: The river was low weeks before our cruise left and Viking ships were unable to complete the cruise by river. It appeared that Viking management staff was instructed to deal with it and took the brunt of all the complaints. The captain never appeared to address the conditions with his 190 paid passengers. For example, it would have been helpful to hear from the captain why the various long ships had to line up side by side where we could only see the inside of another ship's stateroom and not the river. Or what plan is in place for the passengers once the ship could no longer move. It was always left to our program director to explain and make adjustments. If the captain is responsible for the safety and well being of his passengers, then it would behoove him to personally be candid with Viking's paid customers. Since the ship was unable to travel to Nurenberg, we took a three hour motor coach ride to Nurenberg where after our tour, we were put up in a hotel in order to catch an early flight. I am assuming that Viking Cruise line is a multi- billion dollar business.FYI One hour of free drinks for one evening is very poor compensation and in poor taste. If that's the best Viking can do for their customers then I, as well as others, will take our business elsewhere. Read Less
Sail Date September 2015

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