I don’t have any negative comments on this cruise. I’d do it again in a heartbeat! Everyone of the crew were attentive to our needs. Check in couldn’t have been easier!
The food was superb - every meal. The waitstaff was fabulous. Even with all the passengers at one setting, it was flawless. Breakfast was not to be missed! I loved the omelette bar and the fresh fruit. I loved the Apple strudel ...
We chose this cruise for the opportunity to go to the Christmas markets in Budapest, Vienna and other towns in Germany. The towns were beautiful and the markets very festive as life was completely back to normal and bustling. .We highly recommend this cruise and Viking. The staff made our stay completely enjoyable with great excursions off the boat and fun holiday activities on the boat. We ...
Our Viking river cruise exceeded our expectations. The service was exceptional, food plentiful and delicious, and the included shore excursions were informative and fun. We bought a pre and post extension and both were amazing. We experienced smooth transfers, superior hotels that were centrally located and had delicious buffet breakfasts, and very helpful Viking hosts.
We visited amazing ...
My wife and I cruised with Ama on the Rhine a few years ago and had a great experience. We booked this most recent cruise without hesitation. It turns out that perhaps we should have hesitated as dealing with Ama prior to the cruise was a struggle and the actual cruise experience was very disappointing.
Let me start by saying we booked our cruise in 2020 however due to Covid we delayed the ...
We chose this cruise because others told us AMA Waterways was good. Not so much.
Food was the worst. When I addressed this with the head chef and his manager, I was told that corporate sent pictures of the food to be presented and they could not change anything. It was obvious that they were more interested in offering excuses than seeking easy problem resolutions. The food and menu gave one ...
Response from SocialMediaA, Coordinator, Social Media
Hello! On behalf of the entire AmaWaterways family, I am sorry for the experience you had during your journey. We take pride in our work and want to take care of all of our guests while they...
Sail Date: December 2022
Cabin Type: Stateroom with French balcony and outside balcony
Background:
I think most “reviews” do not provide much actionable information. They just relate whether the people liked it, or not. I, on the other hand, am always looking for detailed info that is not available from a top-level tour/cruise review site. I am looking for “behind the scenes info” and to benefit from the experience of somebody else like me who has done this already and found the ...
We booked a Danube Christmas river cruise, along with another couple, on the AMABella on 2/11/20, departing Budapest on 12/5/22. We took advantage of a cabin upgrade offer and were both booked in AA class cabins. We heard nothing further from Amawaterways (except confirmation of our final payment) until we boarded 12/5/22. Before heading to the ship on 12/5/22 we were told by another passenger ...
Response from SocialMediaA, Coordinator, Social Media
We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas of...
I went along with my wife and some friends for this cruise to see parts of central Europe along the Danube and enjoy the winter Christmas markets. For ME, it didn't really work. Others really enjoyed it. There was a large social group travelling together and they turned the trip into too much of a party boat. It was difficult to have low key interactions with other travelers.
The tours ...
Thank you, stuartlending, for taking the time to share your experience with us. We appreciate your compliments for our staff and their service aboard! However, we're sorry to hear about your...
We chose Viking on the recommendation of family and friends who have taken many Viking cruises. They all gave Viking terrific grades on everything from the Tour Director to the Dining & Stateroom staff. They weren't wrong!! The cruise was spectacular and we even had some snow flurries during our visits to the many Christmas markets in Germany, Austria and Hungary which made my wife very happy. ...
I chose this cruise because of my desire to visit the Christmas Markets along the Danube. My friend and I booked about two years out, in the middle of COVID to have something to look forward to as we got through those long months. I had heard wonderful things about Viking but our experience was not as wonderful as I had hoped, beginning with the airfare that we included in our reservation. ...
We appreciate you sharing your experience, SandyBeachNana. Thank you for the kind words about our staff and crew, it is truly a testament to their hard work! Although we regret to hear of...
Sail Date: December 2022
Cabin Type: Veranda Superior
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