I always wanted to sail the Danube and my husband and Avalon made this dream come true. It was a beautiful trip and we we so lucky to be sailing with Avalon. The ship was beautiful and beautifully run. The staff were attentive and helpful and the talk’s informative. The food was outstanding.
The lounge was spacious and everything was so clean and well looked after.
The reception staff were ...
We booked the top level cat 7 because we wanted it to be special even though it was expensive, almost twice as much as the lower levels. The water was low on the river and caused the cruise to turn into a BUS trip. Tauck did a terrible job of handling this. For the first six days they bussed us from place to place, packing and unpacking several times. While on the "BUS excursion" the food was ...
We chose Avalon 3 years ago, right before Covid started and originally were going to cruise the Rhine. Re-booked for 2022, we both got Covid a week before the cruise and could not go. However, Avalon gave us another year to use our credit - amazing, as we didn't purchase travel insurance. We switched to the Danube River cruise because it fit our schedule best. Everything surpassed our ...
We stayed at Marriott prior to trip. No one reached out to let us know we were not going on boat due to water level. We happened to reach out concerning transferring luggage. It was that moment that we learned that we wouldn’t board ship. There was a meeting to discuss issue. We were not initially invited. We rushed over and caught end of the meeting. We were lost. First day was a Budapest ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing experience you had with us. It is unfortunate that the beginning of your journey was altered due to low water. Our crew try to adapt...
We booked this river cruise one month out for October. Not sure we would even be able to get a room. Our travel agent (Affordable Tours) found us one on the Avalon line. We had room and worried that it was not a good spot, being as it was the first one). It turned out to be a great location. Next to the main lobby and restaurants. He had us go a week later for a great cruise rate.
The ...
I traveled with my mother and this was my first ever river cruise experience. We had such a lovely time. The crew was absolutely amazing. we really enjoyed meeting and speaking with them as they were all so nice and helpful. The housekeepers were fantastic and kept the rooms looking great. We enjoyed all the waiters/waitresses at meal times. They were very attentive and answered any and every ...
This was our first time taking a cruse so we wanted to avoid all the hustle of a large cruise ship and too many people. We chose the Avalon waterways cruise because it was an American based company and easy to work with. We did book through Vacations to Go and received a discount. Overall, between Avalon and Vacations to Go, everything was covered in the overall process of booking the cruise and ...
This river cruise was our 5th with Avalon and we have never been disappointed. The ship was really nice and the cabin comfortable and well appointed. We love that the entire side of the cabin facing the river was all glass so that you get a full view of the scenery as you sail along, and that the bed faces the window. The bathroom, while small (as expected), was quite workable and beautifully ...
Budapest to Amsterdam but we had to switch to the Opal in Nuremberg from the Emerald Sky due to low water. This was the first time the Scenic company had made such a switch upgrading the cruise. The Opal is a higher end ship compared to the Emerald Sky. More luxurious with larger rooms, a higher number of crew and different dining options. Our cruise director Dawn worked hard to arrange and ...
Went with friends but little did we know it should have been called the Grand Bus Tour! Also take note about the Free Air Fare. We optioned for the Premium Economy Seats and paid 3 months in advance but guess what. We got bumped and Viking is now refusing to take any calls. Had to switch boats out in a cow pasture the mooring spots aren’t what you see in the commercials. More of a field or an ...