1. Home
  2. Cruise Lines
  3. AmaWaterways
  4. AmaWaterways Cruise Reviews
4 Helpful Votes
Sail Date: March 2017
The food on board was superb and we enjoyed trying the Chef's table dining room on the last night where there was a tasting menu. We had to share a table in the evenings with tables for 4 or 6 mostly. We especially liked the light ... Read More
The food on board was superb and we enjoyed trying the Chef's table dining room on the last night where there was a tasting menu. We had to share a table in the evenings with tables for 4 or 6 mostly. We especially liked the light lunch served in the lounge which enabled us to have room for the evening meal. There is no room service that I could see so you might want to take a travel kettle. The crew were delightful from the Captain down. He interacted with the guests at each port and welcomed visitors to the bridge. The cruise director, Csaba, was active from morning until night and always available for queries. He couldn't have done more. There was plenty choice of tours at each port, for active and not so active walkers and bikers, so everyone was catered for.. Budapest was a great city for the departure port and it is well worth staying a few days before sailing. The Wachau Valley was beautiful. Vilshofen, the final port ,not so interesting, but it is near a train station. Our ship's transfer to Munich at 0900 was $30 which was the easiest way of getting there. We were in time for a 1240 departure. We didn't go to a lot of the post dinner activities as the tours left at 0900 'ish every day, but there was music in the lounge most evenings. We particularly enjoyed a classical trio. We felt as though we were leaving a family when we left and will definitely return to AMA. A nice touch was the post card we received, from the crew, on getting home, thanking us for sailing AMA. Read Less
11 Helpful Votes
Sail Date: April 2017
This was our first-ever river cruise and the only way it could have been better is if the weather had cooperated better. It was mostly cold, temps sometimes in the high 20s at night and mid-40s during the day. Because of this, we did not ... Read More
This was our first-ever river cruise and the only way it could have been better is if the weather had cooperated better. It was mostly cold, temps sometimes in the high 20s at night and mid-40s during the day. Because of this, we did not use the sun deck much at all. We selected this cruise because it was the inaugural American Wine Society (AMS) cruise, of which we are members. The itinerary looked like something we wanted to do, visiting 3 countries along the Danube and destination cities such as Budapest and Vienna that we had not been to. The ship was very nice and the accommodations were as good as any we've had on ocean cruises. Our cabin had a french balcony that we seldom used due to the cold temperatures on the cruise, but it certainly made our cabin (170 sq ft) feel bigger. The bathroom was smaller than most we've had on ocean cruises, but the multi shower head shower with a powerful water stream made up for it. Service was outstanding--everyone, cabin room attendant, wine stewards, restaurant staff, exceeded our expectations. Food was outstanding including entrees we never had on previous cruises. My favorite was the venison and lamb combination. Entertainment was good but not much of it. An entertainer would board the ship for one performance and usually leave right after that, usually at one of the many locks we were going through. AMA did a fantastic job with the excursions. The buses were very nice, the tour guides were friendly and knowlegeable, and the tours themselves interesting and informative. All the tours included the Quiet Vox system that allowed us to hear the guide without being near him. This way we could take pictures and wander around a site without having to stand close to the guide. Our favorite tour was the all day Mondesee/Salzburg tour going through the Alps while it was snowing, and seeing lots of Sound of Music film locations. The AWS conducted wine tastings and selected wine pairings for several of the dinners. We sampled 52 wines onboard through the auspices of AWS and another 10 during wine tasting excursions off ship. We were very satisfied with AMA and their staff. The cruise manager, equivalent of cruise director on ocean cruises, was outstanding, virtually a one-man band organizing all of our activities and keeping everyone happy. Embarkation and debarkation went smoothly. Taxis were requested at a certain time for debarkation and they showed up right on time. We would not hesitate to sail with AMA again. Read Less
3 Helpful Votes
Sail Date: May 2017
My wife and I just returned from the above cruise. It was our first river cruise and we could not be happier at having picked AMA. The overall experience was very good in all aspects. WE arrived at noon before the 3 pm check in. We ... Read More
My wife and I just returned from the above cruise. It was our first river cruise and we could not be happier at having picked AMA. The overall experience was very good in all aspects. WE arrived at noon before the 3 pm check in. We had expected that we would have to leave our luggage and walk around. However the staff invited us aboard, took our luggage, and invited us to have a snack and drink in the lounge. Our cabin was made ready within half an hour. The small touches made the experience that much better. For example: 1. ladies were given a rose at dinner the first night, 2. a gift of a scarf for my wife and a hat for me were left in our cabin the second night, and 3. on one of walking tours our cruise director Nick appeared with chocolates for us. While the room was small it was well set out and very clean. The bathroom was great. The stops were well picked. The choice of tours allowed everyone to tout at there on pace. The guides used were all very good. The food was exceptionally good every day. Kudos to the chef. The waiter we had for most meals was Vladimir. He was very efficient and a lot of fun to be around with. Also want to point out Marianne. She worked in the lounge and dining room. She was always busy and helping out. Always had a smile and we enjoyed talking to her. Nick our cruise director was in a word great. Made the trip that much more enjoyable. The captain had a very dry sense of humour and certainly knew how to handle the Danube and the locks. As to the other passengers they were very much enjoyable to meet and we made numerous friends. Read Less
Sail Date: May 2017
In March of 2016 I wrote a review about my experiences cruising on the Mekong River with AMA Waterways titled "Exceeded My Expectations". After booking the Melodies Of The Danube, a AAA of Western and Central New York Members ... Read More
In March of 2016 I wrote a review about my experiences cruising on the Mekong River with AMA Waterways titled "Exceeded My Expectations". After booking the Melodies Of The Danube, a AAA of Western and Central New York Members Appreciation Trip, I became worried that this trip couldn't possibly live up to my previous experience. I shouldn't have worried! When, as our bus was getting ready to pull away on our first tour in Budapest, I heard our Tour Director Edward quietly say to our Tour Guide "have fun" I knew we were in good hands. From that first experience in Budapest until we were dropped off at the airport in Prague our every need was met with top notch service and professionalism. The Crew, The Tour Director Edward, The Captain, the Ship, the food, the level of service, the Guides, the scenery, the itinerary, the laughs and the friendships formed all exceeded my expectations. The Danube may not be Blue but the scenery is beautiful. The evening Illumination cruise of Budapest was breathtaking. Every town was charming, each castle and church was prettier and more awe inspiring than the next. The rainbow over our ship when we came out of Castle Grein was pretty special too. I'm still not sure how Edward managed that! Please be aware that this is not a restful vacation. You are on the go morning to night. There is a lot of walking, mostly on cobblestone streets. AMA does provide a Gentle Walkers options and you can choose to stay behind on the ship but there is a lot to see and do on this trip. I can't wait for my next adventure with AMA Waterways! Read Less
Sail Date: May 2017
We went through a cruise club to book The Danube River vacation and had a fabulous experience. The ship was clean, comfortable and easy to navigate. Food was exquisite along with presentation. Entertainment, activities and excursions were ... Read More
We went through a cruise club to book The Danube River vacation and had a fabulous experience. The ship was clean, comfortable and easy to navigate. Food was exquisite along with presentation. Entertainment, activities and excursions were fun and enjoyable. Service on the ship went beyond my expectations. The room and bedding were comfortable.Everyone on board the ship from the Captain, to Cruise Manager, Hotel Manager, Bartenders, Waitstaff and Crew members went out of their way to make sure our needs were met. The scenery on the river cruise was gorgeous. All excursions were with a tour guide and I felt safe everywhere we ventured. There were bikes available, and if you were more active, hiking and active walking tours. I felt pampered and spoiled on the ship by the staff and would definitely use Ama Waterways again. After my first river cruise, I may have to book another one. Read Less
9 Helpful Votes
Sail Date: May 2017
We were taking our first river cruise and didn't know anything about river cruise lines other than what we'd seen on PBS. AMA Waterways was recommended to us by friends who are seasoned travelers and have sailed on two different ... Read More
We were taking our first river cruise and didn't know anything about river cruise lines other than what we'd seen on PBS. AMA Waterways was recommended to us by friends who are seasoned travelers and have sailed on two different European river cruises. Their opinion was AMA is head and shoulders above the rest. This was confirmed by a passenger on our cruise who had sailed on 3 different river cruise lines and said AMA was definitely the best. We loved the fact that the river cruise setting is much more intimate and friendlier than large cruise ships. You see the same people (only 148 guests) in the lounges, on shore tours, in the dining room and just meeting in the hallways, so it's very easy to make new friends. The majority of passengers on this cruise were from U.S., several from Canada, one from UK and several from Australia, so conversation was easy. All staff speaks English very well, too, again, a big plus. There were actually very few places we went where shop keepers didn't speak English as well. Oh, the food...it was truly wonderful. My husband needed a low sodium diet. Every morning when we went for breakfast, Voila, there was a special menu for him to make selections for lunch and dinner...same as our menus but low sodium. The food is always so fresh and varied. The breads and pastries....well, just divine. Wine and beer plentiful if you want it at lunch (we didn't) but also at dinner (we did!) Port and shore excursions are wonderful, and meet different physical requirements. if you want to bike or hike, you can, or ride a bus and go slow, you can. There's a LOT of walking on shore excursions, some dicey terrain (cobblestone streets, hills), but very doable even for older people like us. Tour guides who work for AMA are very knowledgeable and engaging. Recommend good walking shoes, a hat and no heavy purse...use a money belt. . Dress is pretty casual. Didn't see many guys in sport jackets, and no women in fancy cocktail type dresses. That's nice because you don't have to drag along a lot of extra clothing to wear only one time! Many days we came back from shore excursions at 6:00 with dinner at 7:00 so just went to dinner in what we wore that day or put on a clean shirt and different pair of shoes. You can rinse out things like underwear and hang to dry in shower or send to laundry. Prices for washing, drying or ironing were very reasonable. The staff was wonderful, especially Drago, Cruise Director, and Jemma. hotel manager And the wait staff is so attentive and always handles the same tables at breakfast, lunch and dinner, so if you got a favorite, you could sit at their table. They knew our preferences (like red or white wine) or if my husband had the low sodium meal. They are really efficient. All in all, just a truly wonderful experience for my husband and me...the sites you see are like something out of a movie or book. So much history. We hope to one day sail again with AMA, next time on the Seine or Rhine. Read Less
2 Helpful Votes
Sail Date: June 2017
We had heard good things about AMA and had previously travelled with Viking, Avalon, and Amadeus. The ship was 4 years old and well maintained. The restaurant was on the lower deck as usual but I found the windows to be small and the view ... Read More
We had heard good things about AMA and had previously travelled with Viking, Avalon, and Amadeus. The ship was 4 years old and well maintained. The restaurant was on the lower deck as usual but I found the windows to be small and the view limited. The food? Very good on the whole with lots of choice with wine or beer included. The cruise director was young but very assured and had a good sense of humour and was clearly dedicated to providing everyone with a memorable cruise. This cruise was for 15 days and covered three rivers; The Danube, Main, and Rhine. At the midway point one of the ship's propellers was damaged which caused vibration issues. To his credit, the captain immediately made this known to everyone and his plans to deal with it. A new propeller was to be fitted on the last day of the cruise just before we reached Amsterdam. This caused some disruption to the schedule. How was it handled? Everyone had to leave the ship early in the morning at a dry dock south of Amsterdam and board buses for the city. Time was at a premium so we cancelled our original excursion and went with a city bus and canal boat tour. Having been to Amsterdam several times this was not time well spent, however we were all treated to an outstanding lunch at a very old and famous restaurant D'Vijff Vlieghen...booked at short notice. The buses went back to the ship and then back to Amsterdam by nightfall. Bad luck with the propeller but they handled it well; however it made for a somewhat negative ending for our cruise. Read Less
2 Helpful Votes
Sail Date: June 2017
It was our 40th. wedding anniversary and we wanted to celebrate with a memorable trip and AMAWaterways did not disappoint! Our ship, the Amastella, was a floating boutique hotel, with every imaginable ammenity; an outstanding crew and ... Read More
It was our 40th. wedding anniversary and we wanted to celebrate with a memorable trip and AMAWaterways did not disappoint! Our ship, the Amastella, was a floating boutique hotel, with every imaginable ammenity; an outstanding crew and beautiful ambiance. The guest rooms are very comfortable and well appointed; we had an outside balcony that we enjoyed every night, while sipping a glass of wine and watching the sights along the Danube glide past. The daily shore excursions were great. We had terrific guides through each city or town that we visited and lots of fun at the folk festivals and beer gardens along the trip. The onboard amenities are topnotch, along with the staff. Our meals were sumptuous and plentiful, as my scales have shown, since our return home! Our cruise director, Kris was terrific. She seemed to be able to clone herself, because she was everywhere at once! We didn't hear a single word of complaint, other than "it's over, already!" We are already researching our next river cruise destination! Read Less
5 Helpful Votes
Sail Date: July 2017
There was a change in itinerary which we only found out after we paid, checked in online, and received our cruise paperwork: instead of arriving in Mohacs in the morning, we arrived in the afternoon, so there was no opportunity to walk ... Read More
There was a change in itinerary which we only found out after we paid, checked in online, and received our cruise paperwork: instead of arriving in Mohacs in the morning, we arrived in the afternoon, so there was no opportunity to walk around Mohacs before boarding our tour bus. On the last day, we arrived at Rousse for our excursions into Bulgaria, instead of Guirgui, which according to the letter, made immigration easier. The excursion to Bucharest actually arrived back at Guirgui, instead of Rousse., after the ship had moved across the river. Pre-Cruise- Arrived two days prior. Stayed at the Hilton City Center which is conveniently located on the Pest side of the river. We purchased a 24 hour travel card at the BKK desk at the Airport. With the 24 hour travel pass you do not need to validate the pass, since it is valid from time of purchase. The BKK desk is in the arrivals area to the left immediately after exiting customs in either Terminal 2A or 2B. You can also buy other travel passes here for museum discounts, etc. From there we took the 200E bus which stopped right outside the doors to the left. This takes you to the Kőbánya-Kispest M3 train station and then took the M3 directly to the Nyugati Palyaudvar station. Hilton is up the escalator next to the mall entrance or you can walk outside, turn right and it is about a half block to their entrance on Vaci Ut (street). It was easy to get around from here on the M3 subway which went into downtown. Embarkation- -We still had an hour left on our 24 hour travel pass at 3pm so we used the aforementioned M3 from the Hilton and transferred to the 2 Tram at Jaazai Mari ter, and got off at the Zsil Utca stop. AmaCerto was docked at Mahart #2 and the ship was only about 30 yards away down the sidewalk close to the Erzsebet hid (Elizabeth bridge). We walked on and our bags were immediately taken to the room. We were in our room less than 5 minutes after walking on board. We were scheduled for a scenic Danube cruise around Budapest but due to the FINA swim meets scheduled later that week, we were unable to do this. Cruise Manager Florentin arranged a bus tour of Castle Hill in Buda instead. This worked great for us, because we had not made it to the Citadel or Liberty Statue. Room-In the room there is a Fridge, European power plugs (you will need an adapter if coming from UK or US), and there was a three-way splitter in the drawer under the TV. Also in the same drawer was a corkscrew. (You can bring wine on board as long as it is opened in the room). Bathrooms were typical size, although the shower was slightly larger than a typical Ocean Cruise cabin and had both overhead rain and hand held shower heads. Toiletries were a bar of soap, bottles of conditioner, shower gel, and shampoo, Vanity kit, and a shower cap. The toilet paper could be categorized as both less soft and less pliable than standard paper towels. Note- Keep your curtains closed when in port. Other ships pull in alongside to dock and you might be playing peekaboo with another cabin whose windows are lined up with yours the next morning. One towel animal on one night. On the TV, there was a good selection of movies, plus a bow cam, recorded versions of TLC, Discovery, plus live TV- CNN, Euro news, and several European sports channels. Two water bottles were provided each night for the next day, plus water was also available at the gangplank before leaving on excursions. Free Wi-Fi, but extremely undependable. One minute at 5mps, then cuts out entirely. This is regardless of where you are on the ship, room, public, deck, in port, or traveling down river. More typically slow (1mps). It’s good for checking emails or pulling up info on the next City, but not much else. Fellow Travelers- I would guess 90% of passengers were over 60 but with a good mix of nationalities. Many passengers were still spry, which is good, because after the first day there were no "active" walking tours. Every tour was the same with a number of “average walker” tours plus one “gentle walker” tour. On board activities- Not much- A few treadmills in the gym, and a small spa and beauty parlor. Native dancers entertained after dinner in Belgrade and Rousse. There is a very small pool on the top deck good for soaking that was used maybe twice during the Tipping was not automatic. Sign up on last day via Credit Card and use recommended guidelines or tip cash in envelopes. (or both depending on your preference) Itinerary- the Countries on the itinerary were not in the Schengen zone, so there were Customs formalities. Except for Serbia this occurred behind the scenes. Serbian Customs required each passenger to personally show their passport to the Customs officials at 10:30pm at night. This also caused the only delay as these same passports were taken away and not brought back by Customs until late the next morning, an hour after the official excursion start times. Food- Open seating, but after the first night passengers tended to gravitate towards the same tables and table-mates. We always sat somewhere different to meet new people so I am sure we upset a few table plans. All wait staff, as well as everyone on the ship, were personable and extremely friendly and helpful. Many of the waiters had distinct personalities, (“the jokester”, “the mother”, etc.) as opposed to the sometime robotic waiters on many ocean cruises, and it was easy to pick your favorite and sit in their area. Dress for dinner is “country club casual” which is to say slacks, knit shirts and button down oxford shirts, and the occasional sweater for men, and a wide range of preferences for the ladies. Breakfast and lunch wear matched the upcoming excursion or outside weather. Meals: Complimentary Champagne was available on the buffet for breakfast, and one type each of red or white wine was served for lunch and dinner as well as one beer (Bitburger on draft). There were also Coke products. Breakfast- typically 7am-9am: Bacon, Sausage, hash browns, plus a rotating entrée such as eggs Benedict, in addition to breads, cheese, sliced meats, and an omelet station for eggs any style. There is also an option of ordering a meal from your waiter: Minute steak; eggs; hash browns; baked beans; toast; or Waffles, eggs Benedict, or oatmeal. Wait Staff would also bring any items from the buffet to your table upon request. Very light breakfast was available from 6am-7am in the lounge consisting of bread, croissants, and donuts/pastries Lunch- I only had one lunch on board and I can’t remember exactly what was served- Salad, lunch meats, two soups, and a choice of three entrees on the hot bar plus a carving station. Every other day ice cream was also available and on the cruising day through the Iron Gates there was an “ice cream social” on the upper deck after lunch. Light lunch was also available in the lounge- This would be one of the lunch entrees plus salad and bread. Tea time 4pm-5pm- Wraps, finger sandwiches, pastries – ate snack at 1030pm- one snack items such as chicken fingers, short ribs, etc. Snacks were always available in the lounge- two types of cookies and a gluten free cookie option- Cookies and all the bread are baked on board. Dinner- Typically 7pm. Four courses that usually took about two hours. While dinner started at 7, late arrivals would be expedited through their service until they caught up with their table mates. Several appetizers, two types of soup, entree, and dessert. Sample Dinner menu: Appetizers- Fois Gras with Walnut Brioche, Fig Chutney, and a Port Wine confit OR Mixed green salad with grilled Asparagus, fresh Beets, Goat cheese, Candied Walnuts, with Raspberry Vinaigrette OR Pear cocktail with Grand Marnier Soups- French Onion with Cheese Crouton OR Foamed Cream of Potato with Salmon Main Courses- Grilled Filet of Sea Bass, with Sun Dried Tomatoes, Capers, Creamy Chardonnay foam, Sauteed spinach and Truffle flavored Mousseline potatoes OR Medallion of Lamb, lemon pepper crust and natural Jus, Broccoli, ratatouille and Potato Gratin OR Spinach-Boletus Quiche, Chives, sour cream, sauteed Tomato, and Vegetables Desserts- Molton Chocolate Baby Cake with Vanilla cream with Greed apple Sherbet OR Vanilla Ice Cream, with poached Pear, Raspberry Coulis and whipped Cream OR a selection of cheese and fresh fruits Service: Top notch. Everyone on the ship were personable, friendly, and were always helpful and ready to do whatever was necessary to assist passengers. Disembarkation- Bag tags were available based on post-cruise preference. Place your bag(s) outside your cabin the morning of departure, and they will be taken out to the dock for identification and loading prior to boarding your transportation. Cruise Manager Florentin was available for everyone to assist with any needs. This even included arranging a taxi or alternate transportation for those not taking an AmaWaterways extension. We used the AmaWaterways transfer to Bucharest but not the tour. This was a private car that drove us right to the Hotel. The post-cruise Hotel in Bucharest was the Athenee Hilton. We booked this separately but was the same Hotel was used by AmaWaterways for the post-cruise extension, so we saw Florentin each day in the Lobby. He was always available for anything we needed even though our part of the cruise was over. In my oh-so-humble opinion, this is the type of exceptional service that marks AmaWaterways far and above any other cruise line. Ports: Mohacs/ Pecs- Docked at Mohacs. We did the Pecs City Tour- Took a bus to Pecs – There we visited a Greek Orthodox church, a historical area near the church with Roman graves, a Synagogue, and then 30 minutes in Pecs on our own. The downtown area has a pedestrian street, but not much shopping. Vukovar in the morning/ Novi Sad in the afternoon- Docked in Vukovar long enough to let everyone off, then the ship left for Ilok, Croatia. Here we did the Yugoslav Civil war tour, with about 30 minutes to walk around Vukovar. We took the bus to Ilok to meet the ship and re-board. After lunch we docked in Novi Sad for a walking tour of the downtown pedestrian street. Saw the inside of a Greek Orthodox church, then free time in city. We felt we could have skipped the tour and just walked downtown. There is a a large number of outside cafes in this area along with the usual souvenir shops. Buses were available back to the ship or you could walk 15 minutes. In the evening we took a night-time tour of the Fortress via the underground tunnels. Belgrade- Docked at the port between Bronka bridge at the Fortress. The pedestrian shopping area is about a 15 minute walk up two large flights of steps. Did the Belgrade walking tour in the morning, and the Quburich Brandy tasting in the afternoon. Before the brandy tasting, we went to the TV tower, which was a good thing, because the Brandy was really strong and many did not even finish their first glass, although glasses were filled often . There were also some substantial snacks served consisting of Strudel, Salami's, and several other Serbian snacks. Iron gates- Cruised the Iron Gates all day with some nice sights. Perhaps I am a jaded traveler, but there are more scenic passages in Alaska, Norway, and New Zealand. Going through the two locks provided the most excitement. Vidin- Docked right at downtown which was maybe a five minute walk from the Ship. Several souvenir stores and many lively outdoor café/bars near the port. Really wanted more time in town. The chosen tour was the Belogradchik Fortress and Baba Vida fortress tour which arrived back at the ship at departure time. Luckily we toured the downtown walking area the night before. There wasn't much in town, but it is a very nice unspoiled city. It felt like iron curtain just fell. We left the tour when it arrived at Baba Vida and walked 15 minutes into town to use the 30 minutes we had left to do some quick souvenir shopping. This evening was also the Captain's Gala dinner. Rousse- Docked in a commercial port area . Here we did the Veliko Tarnova Fortress tour- This was my lone complaint on the Cruise. This is full day tour of Velinko Tarnova and the Fortress which is described as “..a visit to the ancient capital of Bulgaria, Veliko Turnavo. Here you will tour Tsarevets Hill, the old citadel of the city. You will see the old fortress walls, the Royal Palaces and the Patriarchal church, and the Baldwin’s Tower”, what we really did was tour two Greek Orthodox churches, with singers at the first church followed by hawking their CD’s. Then spent 30 minutes at a Rose oil retail store. We did get lunch of traditional Romanian dishes at a nice local restaurant. After this, we went to the Fortress but then were given only 10 minutes to look around or climb up to the Fortress before returning to the bus and going to the shopping district with 30 minutes for further shopping. In my view, the Fortress and town were the highlights, and more time should have been scheduled here. While the churches and tour of town were nice, the 30 minutes should have been scheduled for the Fortress, and only 10 minutes at the retail shop. Guirgiu- No time to see town as we arrived at 6:30pm and the town was 30 minute walk from ship, plus this evening it was raining. Bucharest- We used Mr Tripp for the post-cruise excursion. This was a 12 person Mini-Van with Hotel pickup. We drove to Peles (with a gas station/ bathroom break halfway. Then Brasov for a tour of downtown and one hour for lunch and time on our own, followed by a visit to Bran Castle. This was a 12 hour scheduled trip, but took 12:45. Timing is tight so every delay (such as waiting ten minutes for late arrivals or extra time for restroom breaks) should be added to the return time. A Taxi from the Athenee Hilton to the Airport was only 25 Lei. The Concierge called a taxi at 4am and the taxi was there in three minutes. It only took 25 minutes to get to the Airport. Read Less
8 Helpful Votes
Sail Date: August 2017
We chose this cruise because we were looking for a more upper scale cruise line and a new and beautiful ship. We were not disappointed -- this was a very pleasant experience. As an overview, Amawaterways was an outstanding, ... Read More
We chose this cruise because we were looking for a more upper scale cruise line and a new and beautiful ship. We were not disappointed -- this was a very pleasant experience. As an overview, Amawaterways was an outstanding, upper-tier line (akin to Celebrity or Holland America on ocean cruises and far nicer that Viking). Our ship (the Viola) was brand new and beautiful, and every aspect of the service was outstanding. The itinerary was very good and the staff was fabulous. It caters to North Americans, and everyone on the staff speaks good English. Our cabin, while not large, was beautifully appointed and first rate. The furnishings were great. The lighting was very good and practical. The beds were very comfortable. The rooms contained every convenience you could ask for -- robes, slippers, a safe, etc. The bathroom was the nicest we have seen on a cruise ship. It was relatively large, had a great shower with two different streams and had plenty of room for personal items, including a cabinet under the sink. The towels were very nice. You can control the ventilation in the cabin, which was very important to us, because we like a cool temperature and we could make it as cool as we needed. The balcony was small, but a nice touch. Best of all, the cabins had a large television screen and an Apple keyboard, so there was easy and free internet access in the cabin. It made internet usage very easy. The service was uniformly outstanding from the moment of check-in through disembarkation. As soon as we arrived at the dock, staff was awaiting to take our bags directly to our cabin. The desk staff was uniformly helpful. The cabin steward was very good. Our room was always immaculate, the turndown service was great, and she was always available for special requests, like extra pillows. The ship provides unlimited free bottles of water, which is a nice touch. The rest of the staff was equally helpful, always greeting you with a friendly hello. I can't say enough about Gemma, who was the Hotel Manager on our cruise. She was everywhere at all hours of the day or night and was always trying to help and making sure that everything on the cruise was running smoothly. While on the subject of staff, we had a fabulous cruise manager, Raul. He was friendly, well-informed, helpful, funny and competent in every way. He made the cruise experience really enjoyable. The common areas were beautiful. The lounge and dining room were very attractive and functional. There was a gym, but it was very small. There was a massage room. My wife had a massage, which she said was excellent and was reasonably priced. The outdoor space on the top deck was wonderful. There was a variety of seating locations, some in the sun and some shaded. There was even a nice sized pool. It's a great place to sit and relax and watch the beauty of the Danube. We really appreciated the free wi-fi throughout the ship, which worked fine the entire cruise. Now for the food. The cruise offered a menu or a nice buffet for breakfast. The buffet offered plenty of choices, and the food generally was fine. Lunch offered a buffet or some menu selections. Again, the food was good. The dinner menu was creative and varied, and the food generally was very good. However, the entree portions were really small -- we often were not full even after multiple courses. I would seriously suggest larger entree portions. Keep in mind that there is only limited food offerings after dinner -- cookies or heavier food after 10:30 in the lounge, but no cut fresh fruit or similar choices. The service in the dining room was terrific. We had a great experience with one server our first night (Sabena), and we sought her out for every meal thereafter. The excursions were generally well thought-out. I liked that they offered a variety of choices at most stops and offered a "gentle" excursion for guests who had mobility limitations. The only excursion that was a little disappointing was Vienna, where we got a bus trip and then got dropped off in the shopping area to walk around for a short time before the bus returned to the ship if you wanted to go back rather than making your own way back. That said, all of our tour guides were very good. The only weak spot was the entertainment. There frankly is very little to do on the cruise. There are few activities on board during the day and only a couple at night -- the ship brought in some opera singers and musicians in two ports, but this is not much of a choice. There was a piano player/singer on board and performing each night, but that got old pretty quickly. I recognize that entertainment options are inherently limited on a river cruise with a small number of passengers and some cruising at night but, frankly, the cruise was really boring at times. All in all, this was a very nice cruise and we were very pleased with the experience. I strongly recommend this cruise line and ship because of the beautiful ship and the outstanding service. Read Less
7 Helpful Votes
Sail Date: August 2017
The itinerary was great: Budapest, Bratislava, Vienna, Salzburg, to only mention the main stops, with an extension to Prague. We also stopped at some smaller towns and villages. This gave us the opportunity to discover the charm of both ... Read More
The itinerary was great: Budapest, Bratislava, Vienna, Salzburg, to only mention the main stops, with an extension to Prague. We also stopped at some smaller towns and villages. This gave us the opportunity to discover the charm of both cities and rural communities. It was a feast for the senses. We had enough time at each port to truly appreciate it. The service and the food, on board, were of the greatest quality. Each meal was a masterpiece. The waiters and bartenders were extremely attentive to everyone's needs. The choices were varied, the wine, of excellent quality, flowed at will, unless you preferred beer. The excursions were well chosen and the guides were well prepared. There was much to see and to learn and everything was a feast for the senses. The atmosphere, on board, was friendly and joyful at all times. The entertainment on board and on shore was well chosen and offered a glimpse of the local culture. Yet, there was plenty of personal time. The cruise manager, Raul Dederichs, and Gemma, the staff director, were exceptional, constantly attentive to the needs of everyone. Every member of the staff was clearly engaged in providing the best possible experience for the travelers. Read Less
6 Helpful Votes
Sail Date: August 2017
My wife's grandparents were born in Budapest & Vienna areas, and was our initial interest in this river cruise on the Danube. The crew on the AmaSerena was excellent, and went out of their way to make everyone feel like family. ... Read More
My wife's grandparents were born in Budapest & Vienna areas, and was our initial interest in this river cruise on the Danube. The crew on the AmaSerena was excellent, and went out of their way to make everyone feel like family. The cabin was very comfortable, and having an outdoor Balcony made it very convenient to be outside without going up on deck. The crew provided 1st class service and dining was excellent, with both "Chef's Choices" and anything on the menu offered at all meals. The dining highlight was the intimate dinner at Chef's Table, with many courses included over a leisurely pace. The special dining room offered views from 3 sides. All excursions offered included up to 5 levels of walking difficulty, and provided detailed history, which covered many centuries, dating back to Roman times. The use of very knowledgable local Certified Guides provided a top notch experience. The night-time cruise thru Budapest offered a stunning view of all the city lights, including the Parliament building. One of our most memorable excursions was an intimate evening concert in Vienna. Read Less
6 Helpful Votes
Sail Date: August 2017
This cruise, "Melodies of the Danube", was chosen by our travel agent. Upon entering the AmaCerto, we were so impressed by the elegance of the foyer and the lounge. The cabin was well-appointed with adequate space for clothing ... Read More
This cruise, "Melodies of the Danube", was chosen by our travel agent. Upon entering the AmaCerto, we were so impressed by the elegance of the foyer and the lounge. The cabin was well-appointed with adequate space for clothing storage. Even though this cabin was not a suite, we had two balconies. The bed was comfortable, the bathroom very adequate with a great shower, and the entire cabin was scrupulously maintained by the Amacerto housekeeping staff. The cruise manager, Nikola Grujin, was fantastic! Humorous and exceedingly helpful. Nikola was there for all of us in planning the trips to care of an injured passenger. Due to no fault of the Ship's crew, a passenger hurt her finger. All this is to say that Nikola accompanied the injured guest to Vienna hospital. Message to us: Ama Waterways staff will go the extra mile in the care of its passengers. Food & Drink: For all three meals, passengers can choose from the abundant buffet, or order from the menu. One of our friends ate vegetarian; a special elegant breakfast, lunch, and dinner was served to her. This was a wine-tasting cruise with Dr. Doug Garman, wine expert, that gave special lectures and wine tastings for all passengers. Touring & Entertainment: The guides were very well informed supplied by the local population. Choice of gentle to vigorous touring were offered. Opportunities for biking trips were for the younger folks. Since we are an elderly couple, we chose the more moderate excursions. Our favorite entertainment was a special concert of Mozart and Strauss at the beautiful Vienna Konzerthaus. We were entertained by Wiener Hofburg-Orchestra under the direction of Svetoslav Borisov; operatic solos and duets by soprano Ella Tyran and baritone, Michael Havlicek. Classical ballet pieces and Vienna folk dances were also included in the program. Every evening hours: beautiful music was provided by pianist, Gabor. A special onboard musical vocal duet of Vienna music was delightful. Even an Octoberfest beer celebration was provided by the local population. Disembarkation was professionally accomplished. All passengers were carefully delivered to the Munich airport. I cannot believe any other longship river cruise could offer a passenger more enjoyment. Don't miss a fabulous opportunity for a river cruise. Select Ama Waterways to be guaranteed fabulous experience. Read Less
2 Helpful Votes
Sail Date: August 2017
The main disappointment on this first time riverboat was the service by waiters and wine sommeliers. This does not mean that on the AmaStella staff was not excellent and hard working, but I felt there were not enough personnel to serve us ... Read More
The main disappointment on this first time riverboat was the service by waiters and wine sommeliers. This does not mean that on the AmaStella staff was not excellent and hard working, but I felt there were not enough personnel to serve us without being rushed or waiting for wine at dinner. It was not the experience expected for wine service since they only had to two serve 2 types of wine and beer. The ratio of personnel to guest on this boat is approximately 0.5 to 1. I inquired with Viking, and their ratio is it closer to 1.5 to 1. It is also more favorable to sail down stream instead of up stream. Boat noise interrupted sleep at least three nights, and it is important that you select a cabin away from the engine noise and vibrations. I would not recommend AMA Waterways. I think they are cutting corners to save money. Read Less
1 Helpful Vote
Sail Date: September 2017
We just returned from our cruise on the Danube from Budapest to Prague. I cannot say enough wonderful things about our time aboard the AmaViola! From the moment we boarded the ship, we knew we were in for a wonderful experience. From ... Read More
We just returned from our cruise on the Danube from Budapest to Prague. I cannot say enough wonderful things about our time aboard the AmaViola! From the moment we boarded the ship, we knew we were in for a wonderful experience. From our cruise manager John, to the staff (special thanks to Bobby & Marina who helped make our dining experiences even more wonderful), the trip was a meticulously organized and lovely way to see the sights of the cities and towns along the Danube. Our stateroom was lovely and had more than adequate storage for our clothes, etc. The food was beautifully prepared and delicious - be prepared to have to go on a diet when you return!!! A lovely variety of excursions is offered so you can be as active or leisurely as you want. Although this was our first time on Ama Waterways, it will definitely not be our last. Read Less
6 Helpful Votes
Sail Date: September 2017
We chose the 2 week cruise from Budapest to Amsterdam on Amawaterways due to the reviews and they had the best options of tours for us. What we didn't know was how wonderful the service would be, The staff knew our names and ... Read More
We chose the 2 week cruise from Budapest to Amsterdam on Amawaterways due to the reviews and they had the best options of tours for us. What we didn't know was how wonderful the service would be, The staff knew our names and preferences by the 3rd day and we felt pampered the whole time. There were no issues, everything went extremely smoothly. All of the guided tours were on time, with excellent guides. I learned so much history and understood the culture of each country better because of the guides. The food was really very good and there was a lot of variety for each meal. The on board entertainment was good quality and there was a nice variety, from Rock and Roll to folk dance and even a beautiful classical male quartet. When we booked the cruise, the tour I was least interested in, was to Siegfried's Mechanical Musical Cabinet Museum but it was one of the best and most interesting tours we took. I loved the tours of The Residenz, and Melk Abbey. Our Cruise Director, Sebastien LeRoy was amazing. He was helpful, and arranged everything to perfection. He even got up to make sure that our taxi, that he arranged for us, was there and helped us with our luggage at 4:30 am to get us to the airport on our last day. I am in a service profession and I know the energy it takes to make people happy. Amawaterways does this to perfection. Thank you for a great trip to all of the staff on Amaprima. Petar, Vladimir, Hendru, Josep, Aurel and all the rest, you were fantastic Read Less
2 Helpful Votes
Sail Date: September 2017
There are so many great things to say about Amawaterways AmaPrima, but the most important is the hospitality and service quality of the staff. Every single interaction with them was a pleasure -- waiters, housekeepers, the madly French ... Read More
There are so many great things to say about Amawaterways AmaPrima, but the most important is the hospitality and service quality of the staff. Every single interaction with them was a pleasure -- waiters, housekeepers, the madly French cruise manager, chefs, sailors met in the hallways or on deck, and the seriously Dutch captain. The ship is bigger than you expect -- 38 feet wide and much longer than a football field -- it feels spacious. The decor is very luxurious, and the crew is surreptitiously scrubbing and polishing all the time. The 140-ish passengers can all fit into the lounge at once for meetings and entertainment, and can also all fit into the dining room in one seating. Our stateroom was 220 square feet, including a balcony, which was plenty. Rooms without a balcony have equivalent space inside. Not a bad seat in the house! I do recommend a balcony stateroom, however, because it was delightful to sit on the balcony with a cup of coffee (morning) or a glass of wine (evening) and watch Europe go by. Food -- spectacular! My wife and I had to cut back halfway through our cruise to ensure we would fit in our clothes at disembarkation! Dining is open-seating, and one of the great pleasures of the voyage was meeting new people over meals. Free wine and beer with meals, too (and at other times, very reasonable prices at the bar). Snacks available at odd times, but not the same "eating all the time" feeling one gets on a big ocean-going ship. Our voyage was Budapest to Amsterdam -- two luxurious, relaxing weeks. Shore excursions organized by Amawaterways every day. Most of these were included in the trip price, with a few optional ones (around 60 euros pp) that involved an hour bus ride (e.g. a day in Salzburg). Another (very fun) optional was a baroque music concert after dinner, in the former stock exchange hall in Vienna. There was entertainment every evening in the lounge -- most of these were local musicians who came on board, played a set for maybe an hour, and hopped off at the next lock. These folks were very fun, quite professional. Seriously, folks -- Amawaterways has all the elegance, comfort and luxury of an ocean-going cruise ship, shrunk down into a 140-passenger, 42-crewmember package. And, between "ports", you get to enjoy medieval towns, spectacular vineyards, hillsides and locks go by outside your hotel window. Read Less
2 Helpful Votes
Sail Date: September 2017
We chose this particular cruise based on the dates we could travel easily. It was our first and it was fabulous. Embarkation was easy as can be. Our taxi was met by crew who took our luggage which magically appeared in our cabin. We ... Read More
We chose this particular cruise based on the dates we could travel easily. It was our first and it was fabulous. Embarkation was easy as can be. Our taxi was met by crew who took our luggage which magically appeared in our cabin. We traveled with my parents and we all wondered how our luggage got there... they checked off our names and we got on the ship and joined a cocktail party. The crew works nonstop and is always there to make your cruise the best it can be. The camaraderie amongst them is unmistakeable but not to the exclusion of the guests. You are quickly made to feel special and part of the AMA family. Our cruise director was Dejan Stancic who is very fun and while attending to many details is always smiling. He learns your name quickly and his announcements "Good morning my dear ladies and gentlemen" are both fun and informative. Sylvia, the hotel manager was responsible for most personnel it seemed and she was constantly checking on service and housekeeping in a firm, authoritative yet friendly manner. She's also a captain and it shows. Henk K was our captain and he too mingled from time to time as well. The bartenders and servers were so friendly, it felt like we were losing friends at the cruise end. These folks work 24/7 on back to back cruises and we never felt they were stressed or anything but friendly and kind. It's remarkable really. The cabins are laid out well with plenty of space for your belongings. They clean them daily and do turn down service, provide a daily planner and sometimes gifts! The tours were many and varied to match many wishes and the food was fantastic. It seemed as if there was some kind of meal or tea or snack available at all times. I'd go on another AMA cruise in a heartbeat. If I could figure out which one Dejan was on, I'd choose one of those. He's special. I'm not sure how he kept his mood up but he was always smiling and helpful while juggling many tours and groups. This is a great cruise line...looking forward to returning. Read Less
1 Helpful Vote
Sail Date: September 2017
We chose AmaWaterways primarily because we felt they offered a mid to upscale experience and would be an excellent value. We were not disappointed and in fact in most areas the crew and staff far exceeded our expectations. First, the ... Read More
We chose AmaWaterways primarily because we felt they offered a mid to upscale experience and would be an excellent value. We were not disappointed and in fact in most areas the crew and staff far exceeded our expectations. First, the ship itself is impeccably maintained. Captain Henk Klos and his crew clearly had safety as their priority all the while being very gracious to all guests. The hospitality staff were extraordinary. The servers, housekeepers, chefs, bartenders and front desk staff were always helpful, informative, and friendly. They never failed to greet or acknowledge a passenger in the entire cruise. The food aboard ship was truly exceptional. Dinners were varied, themed to the locale, matched with local wines-which changed nightly, and delicious. The quality of the dining experiences greatly exceeded my expectations. Also, the wait staff were attentive and friendly (Our favorites-Alex in the dining room and Dada, our wine steward/bartender). We frankly did not avail ourselves of a lot of the onboard entertainment. We enjoyed local Hungarian dancers that came aboard just before we left Budapest and in Vienna we caught a bit of the classical music program, but we were commonly out on the decks enjoying the views. The shore excursions offer usually at least three choices, including a “gentle walkers” option. They are almost all at no additional cost. The local guides were good. But, unfortunately, the time in the various cities and towns just felt too rushed. I really wish we had another day in Vienna. Also Durnstein is a cute town but I would rather have spent more time at the Melk Abbey and these were a combined option. We did pay extra for a nighttime Mozart/Strauss concert in Vienna that was well worth the price. The Heuriger evening was included and a real joy, but again, a bit rushed. There is truly a delightful stop in Grein and the visit to the castle was surprisingly informative and the show featuring local dancers in the castle provided a wonderful memory. In summary, the service was impeccable, the food uniformly outstanding, and the experience unforgettable. We took advantage of AmaWaterways’ onboard 5% discount for a future cruise by making a deposit on our next trip with them Read Less
20 Helpful Votes
Sail Date: September 2017
Having never been on any cruise and not wanting to be herded along, we were cautious about selecting a river cruise. We were three couples traveling together and knew where we wanted to go after some research. We chose AmaWaterways because ... Read More
Having never been on any cruise and not wanting to be herded along, we were cautious about selecting a river cruise. We were three couples traveling together and knew where we wanted to go after some research. We chose AmaWaterways because it seemed to offer the most variety in tours. We were not disappointed. We booked almost a year ahead and included flights, transfers, and extra days in Prague. Everything was well planned from embarking to the flight home. The ship was well appointed and the cabins in a good location. All the staff was friendly, making me feel guilty for all the service. Meals were wonderful and the portions allowed you to eat everything but not feel overstuffed. The shore excursions were led by very knowledgeable tour guides at every place. We tried a hike, my husband a bicycle tour, in addition to the regular tours. The onboard entertainment was very good and the excursions fun. Our cruise manager Dragsn was professional and organized. It was a wonderful experience to visit Central Europe. Read Less
2 Helpful Votes
Sail Date: September 2017
My husband had been wanting to try a river cruise for years, but I was worried it would cater to the retired set. Our group of 11 middle aged travelers was pleasantly surprised at the variety of ages aboard and thoroughly enjoyed our week ... Read More
My husband had been wanting to try a river cruise for years, but I was worried it would cater to the retired set. Our group of 11 middle aged travelers was pleasantly surprised at the variety of ages aboard and thoroughly enjoyed our week of luxury. First of all, we loved having choices for our excursions each day from biking to hiking or taking a more relaxed tour by bus and walking. All the tour guides were local which added to the uniqueness of each port. The Ama Serena is gorgeous, and the staff is friendly and attentive. It was hard to keep track of our wine consumption as our glasses were continually refilled. Our group is well traveled and coming from San Francisco food is paramount. The quality, variety, and presentation of cuisine for each meal was exceptional. Lastly, our cruise manager, Nick Hartog, was fabulous. Nick is personable, accommodating and works tirelessly. I honestly think he doesn't sleep! Needless to say we cannot wait to take another Ama Waterways River Cruise and would be afraid to try any other cruise line! Read Less
1 Helpful Vote
Sail Date: September 2017
I was looking for a trip that everything was taken care of and we found it with AmaStella. Top level of service, food and entertainment. Every crew member was so welcoming and fun. I had some health issues last year and was concerned ... Read More
I was looking for a trip that everything was taken care of and we found it with AmaStella. Top level of service, food and entertainment. Every crew member was so welcoming and fun. I had some health issues last year and was concerned about the shore excursions, but quickly discovered that there were three levels to choose from and I was able to take the regular pace. Slower pace was available and more active pace for those who wished a higher activity level. The ship was beautiful and the meals outstanding. I especially liked that seating was not assigned for meals. This gave us a chance to meet and learn about many of our fellow travelers (148 passengers was a great size). Our cabin was very comfortable with everything you could need. The attention to detail was amazing. We had an issue with printing our boarding pass for our returning connecting flight in Amsterdam and the Cruise Manager was very helpful. It seems something triggered a VISA requirement on line before we could get back to the States. Reka assured us that as we were US citizens, a VISA wasn't necessary. She arranged to have a guide stay with us at the airport in Munich until we were assured the matter was corrected. Needless, as it was our first trip to Europe, it was great to be looked after personally. We highly recommend AMA Waterways. Read Less
11 Helpful Votes
Sail Date: October 2017
This was our first time on AmaWaterways, but our second river cruise. We did the Gems of Southeastern Europe which started in Budapest, Hungary, went through Croatia, Serbia, and Bulgaria, and ended in Bucharest, Romania. The ship was very ... Read More
This was our first time on AmaWaterways, but our second river cruise. We did the Gems of Southeastern Europe which started in Budapest, Hungary, went through Croatia, Serbia, and Bulgaria, and ended in Bucharest, Romania. The ship was very nice, very well maintained and clean, with plenty of spots in the lounge to sit and relax. Our cabin was just enough room and laid out very well. The food was fantastic, although not reflective of the local regions we were visiting (we had that experience on another cruise line, they served food local to where we were cruising to). But, they did serve local wines from Romania, Bulgaria, and Hungary. The service was excellent, top notch, and even the cruise director, hotel manager, and other prominent folks were often visible and completely approachable. Our excursions were also amazing. Everything was extremely organized, the tours were jam-packed with things to see and do (we were out all day, every day), and the local tour guides were all amazing. They were very friendly, informative, had great English speaking skills, and were very patient with us. The only thing I wish I had was more free time in each town. We barely had a chance to buy souvenirs, much less relax at a café or just stroll around on our own. But, I'm one who wants to see as much as possible of a city, so that matters more to me. The itinerary change was quite unexpected and gave us cause for concern before we left, but I want to say that Ama handled it in the best way possible. A week before our sailing, we were told that a bridge in Serbia was being repaired, blocking all ships from getting up the Danube from Serbia to Hungary. This meant that we could not actually sail out of Budapest. Within one week, Ama rearranged our itinerary to stay overnight in Budapest in a 5-star hotel (instead of getting on the ship), complete with a wonderful local buffet dinner in the hotel's restaurant and a private sailing around Budapest that night. The next day, we took a bus to Serbia--which I actually thought was awesome because we got to stop at a gas station and buy fun local food, and get our passports stamped in person by Hungarian and Serbian border controls! Then we were treated to a wonderful local meal in Novi Sad, Serbia, complete with a local band playing, and a short tour of town. Sure, it was most of the day on the bus, but it didn't feel like it. There was a guide with us who was very informative and talked about both Hungarian and Serbian lifestyles, cultures, and histories. We still got to take a short walking tour of Novi Sad, but we missed going to the fortress because we had to still drive to Belgrade that night, where our ship was docked. Driving through Belgrade at night was pretty cool. The rest of our itinerary shifted up one day as a result--we missed out on going to a couple of Hungarian towns before going to Serbia, and missed out on a little half-day excursion to a town in Croatia. BUT, for the last day of the cruise, we spent the day in Costanta, Romania, on the Black Sea--an excursion that Ama had never done before. We had a wonderful, long tour of the town, went to museums, saw the Roman mosaic boardwalk, went into the cathedral, and even put our hands in the Black Sea!! I felt really privileged to be able to do this, and was extremely appreciative of the Cruise Director literally whipping up this new stop and excursion within one week's time! After returning home, we also received a letter from Ama giving us nearly $2,000 in credit towards a future cruise as reimbursement for the messed-up itinerary. Woah! I was just happy with this new itinerary, and was delighted that I got to go to a seaside town in Romania. The cruise credit was just the icing on the cake and shows how well Ama treats their customers. We will certainly return to Ama to use our credit on a future cruise! Read Less
Sail Date: November 2017
It was my sister who lives in London, England who picked the Amawaterways after reading great reviews online. My brother and mom live in Singapore and i myself in Toronto and we wanted to get together for a trip and to spend time with our ... Read More
It was my sister who lives in London, England who picked the Amawaterways after reading great reviews online. My brother and mom live in Singapore and i myself in Toronto and we wanted to get together for a trip and to spend time with our mom who is 81.. I was so glad that the Amaserena turned out to be our ship, based on the date and length of cruise suitable for all of us. . The cruise manager, Bali Kiss did an amazing job of welcoming us , making us feel important and providing us with briefings of excursions and information on the different towns covered on the trip. He was always smiling and approachable and I highly commend him on the execution of his duties & ensuring that everything runs smoothly. Zoran the hotel manager was just as courteous and well-informed.. The waiters were friendly and professional and our housekeeper quick & efficient . The food served at every meal was top-notch (credits to the chef and cooks!) and it was an undeniably splendid culinary experience every single day. All in all, a luxurious and awesome trip which I will always have fond memories of. Read Less
3 Helpful Votes
Sail Date: November 2017
This was the first river cruise for my husband and I. We chose this cruise line because it had received many great reviews and our travel agent strongly recommended them. We were not disappointed! We met the ship in Budapest in the ... Read More
This was the first river cruise for my husband and I. We chose this cruise line because it had received many great reviews and our travel agent strongly recommended them. We were not disappointed! We met the ship in Budapest in the early afternoon after almost twenty-four hours of travel. We were so excited and we were greeted with enthusiasm and kindness. Although we could not go to our rooms, there were sandwiches, drinks, cakes and cookies ready in the lounge. They also had a shuttle bus available for anyone who wanted to explore Budapest for the afternoon. The cruise director, John Riley, was also a wonderful and extremely knowledgeable person. Every port was an adventure and the staff tried to make it a pleasant experience for all the travelers. The Christmas markets were beautiful at night and you had time to really see all the vendors. The meals were amazing with a variety of choices, if you have any diet restrictions. You were never hungry! The room we had with the balcony was perfect. I cannot say enough positives about this Christmas Market cruise. Do not hesitate going because you will cherish every moment. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise