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11 Helpful Votes
Sail Date: July 2016
AMA was recommended to us for it's food and service. It more than lived up to my exceptions in every way. The food was memorable both for it's preparation and quality. In each country they served the food specialty from the ... Read More
AMA was recommended to us for it's food and service. It more than lived up to my exceptions in every way. The food was memorable both for it's preparation and quality. In each country they served the food specialty from the area plus many other items. Unlimited wine and beer were served free of charge at lunch and dinner. Our cabin was lovely with ample storage and sitting space. The TV with the apple was a great plus. AMA is know for it's split balconies. Most cabins have both a french balcony and an outside balcony. You could choose depending on your mood or the weather. The service was as good as in any three star European hotel. We liked the tours on land because you could chose your speed and ability from gentle walking to heavy hiking or biking. Every person used a Quietvoxes on land tours to clearly understand what the guide was telling us. I would go an AMA cruise again in a minute. Read Less
19 Helpful Votes
Sail Date: July 2016
This was our first, and definitely not the last. Been on the big ship cruises many times, and did not know if we would like this type of cruising. We now prefer it. The ship is immaculate, comfortable and has everything you need. The ... Read More
This was our first, and definitely not the last. Been on the big ship cruises many times, and did not know if we would like this type of cruising. We now prefer it. The ship is immaculate, comfortable and has everything you need. The crew was the best we have ever had, so friendly, humorous and helpful. Dining had so many variations, enough to eat, and so many choices. Quality was the best, so much better than the big ships. They are cooking to order since there are so few passengers. The shore excursions were all you could expect, kept us more than busy enough. Sometimes we just wanted some down time to relax. Which is your option, but we also wanted to take advantage of seeing all the sights. The cabins are small, as expected, but you spend so little time there, it does not matter. When you leave the ship you actually feel like your are leaving home. Read Less
5 Helpful Votes
Sail Date: July 2016
My husband and I are in our mid to late fifties. We have been on several ocean cruises. We enjoy the aspect of unpacking once on cruises plus having all your meals arranged. After two successful cruises on a moderate priced line, we ... Read More
My husband and I are in our mid to late fifties. We have been on several ocean cruises. We enjoy the aspect of unpacking once on cruises plus having all your meals arranged. After two successful cruises on a moderate priced line, we wanted to try Amawaterways because we heard many good things about them, especially that their food was high quality. Even though Amawaterways was more than a few hundred dollars more than the other brand, we were pleased with our choice. Would I use the other moderate line again? Yes, because for us, the quality of the tours is most important and we didn't find any difference between the two lines. The food was better on Amawaterways, but food is not the most important thing to us, the food on the other line was average, and Amawaterways was above average. The only time the food on Amawaterways was exceptional was our one meal at the "Chef's Table". We loved the itinerary of the Budapest with Munich extension. Others on the sailing chose the Prague extension. You can't go wrong with either. For us, Munich was on our bucket list and having the ease of the transfer plus the high quality guides that Ama provides was the reason we chose to do the post cruise with Ama instead of DIY. I do think that the staff on the Amasonata were trained very well. The Cruise Manager, Viktoria was outstanding. She was very detailed oriented and I watched her noticing little details that could be improved on the ship and mentioning it to the person responsible in a very diplomatic way. I am a "big picture person" versus a "detailed oriented" person. Some folks might be impressed with the red rose given to each woman at the welcome party, or the gifted scarf at the end. For me, it doesn't matter. . . the rose, I gave it to them to put it in a group vase because what was I supposed to do with it? The scarf was a nice gesture but I really don't wear scarves. . . Our last two cruises we went Aquarium Class. We saved at least $1,000 by going this way. We were very pleased especially because the square footage was exactly the same as the French Balcony cabins on Avalon. This time, I decided to try a French Balcony cabin because I wanted to know if there was any big difference, enjoyment wise, or if the cabin was less noisy going through the locks. By the time I booked, there were no French Balcony cabins available, only dual balconies which is a french and an actual balcony combined. What the hay, we went for it. We were Cabin 216 mid ship. We were able to use our balcony several times in port because we got lucky. If you are not aware, because of the popularity of river cruising, the ships double dock and even triple dock while in port. This is termed "rafting". There were some occasions when we looked out our balcony, all we saw was another ship's balcony. (Read more about rafting on the CC River Cruise boards about this before deciding if you want to spend extra on the balcony) Bottom line, the balcony was a lovely extra, but I'm on the fence if it is worth the at least $1,000 extra in fare. The excursions of Amawaterways were excellent. There was always many different choices as to activity level. Amawaterways took extra special care to those in the gentle walkers group. I am not a gentle walker myself, but I can heartily recommend that you consider Ama if you need a little tlc. If you are an active person, Ama is also perfect for you. There was always a hike, which near the Danube involved walking up hundreds of steps to a castle lol, and a bike ride. The guides on the "regular" tours were very informative and interesting. The service was very good on the Amasonata. We met some new friends who have cruised on the Regent ocean cruise line, and they were a little disappointed with the service, just throwing that in as a reference point. Most of the staff was very friendly and work hard to make you happy. The only negative aspect of our trip was the selection by Ama of the post cruise extension hotel in Munich. The location of this hotel was a very poor choice and one would think that Ama with all of their detail oriented customer service would have better quality control. Not going into detail here, but I'm certain Ama knew about the changing neighborhood surrounding LeMeridien Hotel and should have been proactive in changing the hotel even if it meant that they would lose money. . . In summary, Amasonata is a beautiful ship with a friendly, hardworking staff. They work together to give you a wonderful vacation. Amawaterways might cost a little more than other lines, but the extra cost is worth it. Read Less
7 Helpful Votes
Sail Date: June 2016
Fabulous cruise! We cruised from Budapest to Vilshofen. The ship was clean and very welcoming. We immediately felt at home and welcomed. The crew was friendly and engaging. Our Cruise Director was very organized and kept everything ... Read More
Fabulous cruise! We cruised from Budapest to Vilshofen. The ship was clean and very welcoming. We immediately felt at home and welcomed. The crew was friendly and engaging. Our Cruise Director was very organized and kept everything running on time and smooth. Our room was spotless and the service was great. There was adequate space for clothes and toiletries. The tours were awesome with very knowledgeable guides. The groups were kept small (15-20) so it was easy to converse and hear as each person had their own receiver with earphones. Transportation for the tours was always on time, clean and well cared for. The food was great. Our wait staff was attentive and the service was fast. Our On Board entertainment was very enjoyable. We disembarked in Vilshofen and we were provided transportation to Munich airport the next morning.. I had no complaints the whole week. I can't wait to do it again. Read Less
5 Helpful Votes
Sail Date: June 2016
This was our first river cruise. It was luxurious in all the right ways. Ama gave us features that we needed and used, without others (like climbing walls) that we haven't used on ocean cruises. We would love to take another cruise ... Read More
This was our first river cruise. It was luxurious in all the right ways. Ama gave us features that we needed and used, without others (like climbing walls) that we haven't used on ocean cruises. We would love to take another cruise with this line again. The staff were wonderful. We felt like AmaWaterways had selected highly trained people who got along well, which makes a difference in the cruise experience. There was a nice balance between high standards of service and the teasing and banter that went on. Also, they all seemed to be able to turn their hands to many jobs, which was impressive. Our cruise director, Balazs, was a gem. He kept us well informed with port talks and announcements of excursions and did some commentary. He seemed to be everywhere throughout the day. At one point in Bratislava I thought he must have been cloned, because he was keeping tabs on three excursion groups at the same time (making sure our guides were doing well). He also came through when my husband left his phone on the shuttle bus in Vienna - locating it and getting it back to us later, in Germany. Really great service. The food was great. The cuisine was inventive and all of the ingredients were high quality. We had heard that food service was limited to 3 meals a day on river cruises, but that's a joke. Sit down service in the restaurant only occurs 3 times a day, but there was some kind of food available from 6:30am to 11:30pm, and that was supplemented by additional celebrations of local specialties! The wine service was lavish and we enjoyed the selection of local wines. We loved that there was a specialty coffee machine always available (and it always worked, unlike others we've tried to use in hotels). The Chef's Table restaurant was lovely. The service was impeccable and the chef's performance in the open kitchen was impressive. Traveling on the rivers and canals was quite an experience with all of the locks and low bridges and high water. We were impressed with the variety of excursions that Ama offered at each stop, and the variety of fitness levels offered every time (from strenuous bike treks to gentle walkers who rode a tourist train while others walked). We had an excellent time. Read Less
6 Helpful Votes
Sail Date: June 2016
AMA Waterways "Gems of SE Europe" was selected by my wife and me as a chance to observe the diverse cultures of the people who live along the Danube River, a major historical region of the world. We selected the AMA Serena Seven ... Read More
AMA Waterways "Gems of SE Europe" was selected by my wife and me as a chance to observe the diverse cultures of the people who live along the Danube River, a major historical region of the world. We selected the AMA Serena Seven Day Cruise because of the opportunity to do a pre tour in Vienna, and a post tour in Istanbul. From the minute we met AMA's Tour Director: Jelena Milinovic at the 5 Star Kempinski Hotel in Vienna, we knew that we had made the right choice. Jelena stayed with our fellow travelers the whole trip to our final destination the Istanbul Intercontinental Hotel, and her knowledge and professionalism provided us with wonderful advice throughout our journey. Her sparkling personality and her ability to provide us with superb Local Tour Guides in each Port of Call only added to our learning about the cultural diversity of the region. Of course, we can't say enough about the attentive crew on the AMA Serena. The chef's noteworthy cuisine was augmented by his splendid choice of the local wines of the region. Also, the nightly entertainment often included the music and dancing folklore of the region. We were fortunate enough to sit at the Captain's Table on one night, and at the Chef's Table on another occasion. This was the icing on the cake for our tour! After having done many Ocean cruises throughout the world, we switched to River boat travel for our past three tours, and this was our first AMA Waterways trip. We will definitely consider AMA in our future travel plans. Read Less
7 Helpful Votes
Sail Date: May 2016
AmaSonata, Magnificent Europe itinerary, May 23 - June 6, 2016 fantastic cruise. Cruise Manage, Nikola, and the crew both in front and behind the scenes were wonderful. All tours were great and well planned. The concert in Vienna was ... Read More
AmaSonata, Magnificent Europe itinerary, May 23 - June 6, 2016 fantastic cruise. Cruise Manage, Nikola, and the crew both in front and behind the scenes were wonderful. All tours were great and well planned. The concert in Vienna was wonderful. The menu always had something for everyone and nothing was too much trouble. Bicycles were easy to use. Bicycles tours were a little long, enjoyed riding bike on our own. Perfect weather. Loved the great attention they paid to detail, the rose on the first night was a nice touch. The Chef's Table was a nice presentation but a little more variety in the menu would be appreciated, not everyone likes lamb. The housekeeping staff worked very hard to keep everything spick and span. A suggestion for AmaWaterways is to evaluate their security as two balcony staterooms were broken into on the last night in Amsterdam. A secure area around the ship would help. A sadness to and otherwise perfect cruise. Read Less
8 Helpful Votes
Sail Date: April 2016
This was our second cruise with AMA, the first was the Budapest to Prague xmas cruise (AMAbella). It was from April 29 to MayThe excellence of the cruise made us chose it again to do the lower Danube. There was little to complain about all ... Read More
This was our second cruise with AMA, the first was the Budapest to Prague xmas cruise (AMAbella). It was from April 29 to MayThe excellence of the cruise made us chose it again to do the lower Danube. There was little to complain about all was as advertised and the food was excellent particularly when you consider the size of the kitchen. The staff is professional and friendly, a special credo to Janos the waiter ... and also to the brilliant Maddy our cruise director who does not seem to sleep or eat. All tours where as advistised except at Rouse, where there was an added one or two. The line seems to be trying to cater to almost everyone, with high end bikes for the really active and "pink" tours for those that are well over middle age. Speed of tours for all was good but as aways not enough time for everthing. Guides where good to very good (I was a professional guide for 20 years so can comment). Cabins are good, we book the lower deck it is cheaper, who spends much time in their cabins. Would be great if there was just a bit more space for suitcases, we travel usually with one but those with two or more night find things a bit tight. Still good and the long suffering housekeepers do a great job. Vulkavar tour was abit depressing, sad that there is so much hate in the world but the learning experience was great and helped us understand some of the eastern European issues in the past. Other tours where all great and provide much informtion on a part of Europe not as many people visit. On board entertainment was fine, particularly the local folk dancers. Fitnness and beauty salon ... not used who needs them! you are are vacation, and the walking and biking you can do should be enough. There is also a walking/running track on the upper deck ... for addicts. AMA is billed as an "affulent" cruise ... my wife and I are not affluent ... getting to the boat on your own and having your travel agent book departures helps. You do not need to stay in expensive hotels would recommend Ibis or Mecure ... by Accor ... and of course take a fixed window cabin ... the lounge and upper deck are all you need and you should be off the ship a good deal ... All in all great and would recommend it. Some other tips: 1. always arrive in Budapest or other river ports a day or two early its worth it. Also a day or two after disembark ... Bucharest was great and we went and saw Brad and Peles Castles worth it. 2. Spring cruises are great, can be cool but not too bad and you avoid the crowds, also you will have good water levels, avoids busing. Read Less
16 Helpful Votes
Sail Date: April 2016
This was our first river cruise. It was a fantastic experience once we arrived at the ship (see AMA airline problems below). The ship is beautiful and well maintained. The crew was very friendly and provided great service. The dining ... Read More
This was our first river cruise. It was a fantastic experience once we arrived at the ship (see AMA airline problems below). The ship is beautiful and well maintained. The crew was very friendly and provided great service. The dining was usually very good except for first and least day when food/snacks were provided in the lounge--just okay. The local wine and beer selections with meals were very good. We cannot say enough good things about the cruise director Matyas from Hungary. The itinerary beginning in Budapest was excellent and well organized. The folks who lead the shore excursions were very knowledgeable, spoke excellent English and were the best we have ever used. Accolades to AMS for a great experience. FYI--the 5 rating for Value pertains only to the cruise itself (excluding air arrangements). HOWEVER--The included air arrangement was the WORST we have ever experienced and we do NOT recommend using AMA Air Dept. We made our reservations 8 months before sailing based on a recommendation from our travel agent. The price included airfare, but we did not receive details until Dec. 29. Immediately we recognized that a one hour and 5 min. layover at Charles de Gaulle was not enough time. We promptly called AMA but were told the transfer met minimum requirements. Any changes must be made through our travel agent and would involve $350pp plus additional charges for air ticket. Our agent tried three times to get a change to the itinerary but the costs were usually $650pp. Bottom line: Not enough time at CGA to change terminals and go through additional security. We actually had to jog to the gate---tough on a 73 yr old couple. We only got on board because the plane was delayed 10 minutes for baggage. Second air problem: Initial seat assignments were next to toilets on 3 planes, 2 long haul over the ocean. Although we tried to change seats 90+ days ahead we ended up paying another $540 for acceptable economy seats. Third air problem: We flew on three planes each direction when I could have arranged the trip with two. The additional cost for making my own arrangements was only $450pp more than what AMA charged on our package. AMA air would allow us to cancel the air but we would not receive a credit. CONCLUSSION--For the above reasons, we cannot recommend allowing AMA to make air arrangements. It is a shame that a wonderful sailing experienced can be tarnished by an unacceptable and unprofessional air department. Unless changes are made within the organization, that is the only reason we probably will not sail with AMA again. FYI--We have sent a similar report to the President of AMA. Read Less
9 Helpful Votes
Sail Date: April 2016
We just Cruised the Melodies of the Danube cruise on the AmaSonata in April for our Honeymoon. This was my first cruise and first time in Europe. From the moment we met our AmaWaterways rep at the airport, our trip was fantastic. Once ... Read More
We just Cruised the Melodies of the Danube cruise on the AmaSonata in April for our Honeymoon. This was my first cruise and first time in Europe. From the moment we met our AmaWaterways rep at the airport, our trip was fantastic. Once we got to the ship the crew acted as if we were old friends. From the personal escort to our room and our luggage arriving only a few minutes later. Our Cruise Director, Matyas, was knowledgeable and funny and always available to offer any assistance. The rooms were small as expected on a ship this size, but after comparing some other lines, the mid grade rooms on AMA are larger than almost everything but a suite on other lines. Everything fell into place all week everything was well organized. With the small number of guests, there were no "cattle calls" getting on and off the ship as I have heard with the large ocean cruises. We enjoyed the balcony a few times but mostly sat on the sundeck if we were cruising so we saw the sites on both shores. The meals were fantastic. So many options at breakfast from the buffet or menu. Lunch was a salad bar and apps and then soup, entrée and desert from the menu. Dinner was always a 5 course meal catering to local sites. Goulash and Hungarian wines in Budapest, Weiner schnitzel and Austrian wines in Vienna and sausages and local beers in Germany. The excursions were varied so you had your choice of a hike, bus tour or bike ride at almost every stop. The guides were knowledgeable and usually very personable and funny. We took in the Mozart and Strauss concert in Vienna and the Folklore dinner in Prague. Both well worth the extra money. Everything else was included. The staff, especially Mariuz, Ivo, Alex, Arun, Janos and Matyas were all phenomenal. This cruise exceeded every expectation and we are already looking to plan our next cruise with AMA. Either the Douro or the Danube again from Budapest East towards Bucharest. Read Less
12 Helpful Votes
Sail Date: April 2016
We had never done a river cruise before, so my dad and I did some research on the best river cruise companies. Everyone has heard of Viking, but as we dug into the reviews we saw that AmaWaterways had excellent ratings. We knew we wanted ... Read More
We had never done a river cruise before, so my dad and I did some research on the best river cruise companies. Everyone has heard of Viking, but as we dug into the reviews we saw that AmaWaterways had excellent ratings. We knew we wanted to do a Danube tour and the AmaSonata ship sailed at the appropriate time. We flew into Budapest a few days early and spent some time in the city, and we also booked the Munich post-cruise land tour. If I had to sum up my experience in one word, it would be WOW. My expectations were exceeded in every way on this river cruise. I am writing this review from home, but would do anything to rewind the past couple weeks and re-do my trip. Here are some of the details: The Ship: The ship overall was very elegant - nicely decorated, comfortable lounge areas, and a great sun deck with plenty of chairs. The lounge had a coffee/tea machine and a full bar with staff members always available to get you what you need. They also had snacks out in-between meal times and served light lunches there as well. The restaurant was a few decks down, but had plenty of windows to see outside during meal times. Cabin: We were lucky enough to get upgraded to a room with a full sitting balcony (complete we two chairs). The room was small, but comfortable enough for my sister and me. The bathroom is also pretty tight, but considering the space the shower was a good size. The cabin came with a computer (Mac) that had movies (which we didn't watch) and internet access. Dining: * Breakfast - There was a wide variety of food at the buffet, complete with an omelet station that I ate at almost every morning. I'm also obsessed with the muesli in Europe, which was available in abundance each morning. Guests could also order things like eggs benedict and waffles off the menu. Juices, coffee, etc. were all available. * Lunch - Lunch always consisted of a buffet of salads, sandwiches, and a special dish (curry one day, vietnamese soup another, etc.) However, you could also order soups and main courses from a menu which were also delicious. * Dinner - Ama-zing. We had a 4-course dinner every evening, which I'm going to miss now that I'm back home. The soups were to die for; my favorite being the Parmesan soup. A few of the nights we had local-inspired food, such as wienerschnitzel or sausages in Bavaria. Note: Beer and wine are unlimited and included with lunch and dinner. However, if you want a glass of wine to sit on the deck in-between meals, you will be charged. Service: Since my sister and I were some of the youngest on the ship (river cruises have a tendency to attract a 50+ crowd...or so I'm told), we really connected with the staff. From day one, they made us feel like we were at home. Everyone from the bartenders to our housekeeping crew were so cheerful and hard-working, it gave me a new perspective on working at a job, because they work all the time, but still manage to have a sense of humor and connect with their guests. Special shout-out to Cornel, Millos, Alex, Marius, Yanos, and Evo. Ports and Shore Excursions Most of the port stops and excursions were really great. We had the occasional dud when it came to tour guides (only 1 or 2), but everything else was great. The guided tours were informative, and they always gave us enough time to explore a place on our own. We didn't do a lot of the extra (as in additional money) excursions, so I can't speak to those, but the included tours were good. Each day there were usually 2-3 options for tours and they had a gentle walking group, which was nice for my parents who sometimes wanted to take it easy. Traveling w/Children We traveled with four adults - my parents in their 60s and my sis/me who are 33 and 40. This cruise would NOT be good for children, in my opinion. As I mentioned above, most of the guests were 50+ and the tours/excursions are much more focused on history and things like wine-tasting. Although, Disney has partnered with AmaWaterways and I'm sure they'll create a much more kid-friendly option. I would hands down, 100%, go on a river cruise with AmaWaterways again, especially on the AmaSonata. I would go again next week if I could get the time off from work.:) Read Less
3 Helpful Votes
Sail Date: December 2015
We had recently sailed on AmaPrima for a 7 day Christmas cruise (Budapest to Nuremberg). Embarkation was a breeze. We arrived at around 5:00 p.m., having walked from our rental apartment to the dock - easy manageable walk along the ... Read More
We had recently sailed on AmaPrima for a 7 day Christmas cruise (Budapest to Nuremberg). Embarkation was a breeze. We arrived at around 5:00 p.m., having walked from our rental apartment to the dock - easy manageable walk along the riverbank. There was no line up when we arrived, and in less then 2 minutes, we were in our cabin, unpacking and getting ready for 6:30 welcome briefing + dinner. Cruise director's daily briefing + information was always delivered in an informative, pleasant manner, not too bogged down with lengthy information. The experience was wonderful, sounds, sight and smell .... plus the outstanding staff on board AmaPrima, made the already wonderful cruise even more perfect. Reception staff were always there with a smile, and after a few days' sailing, we felt like one big family, greeting each other every morning, saying goodbye as we embarked on our daily tours, and being greeted with a warm welcome home afterwards! Food was very good - bread was exceptional. We can smell fresh baking bread every morning as we wake up, and the quality of the baked goods were exceptional - didn't try their desserts, so I cannot comment on that. Service during meal times were impeccable. Tours were organized efficiently, with different levels of activity. We were offered a free tour to Salzburg, which would have been an optional tour on a regular sailing, but since it was Christmas, the company threw it in for free. Nice touch. We also docked at a small village on Christmas eve, so that passengers could attend an evening mass with the locals - that was so special. Disembarkation was also very efficient. There was a sign up sheet for taxi requests, what time it was needed etc. Taxis arrived on time and announced through the PA system, so one could wait in the lounge area until time to disembark. Needless to say, it was much appreciated because of the cold weather :) Great sailing itinerary, great experience. Read Less
4 Helpful Votes
Sail Date: October 2015
I don't know where to begin! From the moment we arrived until the day we left, every single thing was absolutely perfect. The staff were wonderful. By the end of the cruise, we were sad to leave as we felt like we were leaving our ... Read More
I don't know where to begin! From the moment we arrived until the day we left, every single thing was absolutely perfect. The staff were wonderful. By the end of the cruise, we were sad to leave as we felt like we were leaving our family behind. Lissa was our cruise director and she is wonderful! I wish I could remember all their names but every single crew member we encountered was warm and friendly from the captain on down to housekeeping. The food was amazing. The BEST food we have ever had on any vacation. My husband and I are vegan and the chef had at least 2 choices for us every evening. Our food was so delicious and looked so amazing that others at our table started asking for the vegan options instead of the meat options for their dinners every evening. We enjoyed every outing and I like how they have 3 categories for your walking ability. My favorite place we visited was the tiny village of Durnstein. What a beautiful quaint town! If you are able to hike, it is well worth hiking up to the castle ruins to see the stunning views of the valley below. My second favorite was the 1/2 day trip to the town of Cesky Krumlov in the Czech Republic. This is a must see! I know that these river cruises tend to be for the older crowd but I really don't know why as I believe my 15 year old would have really enjoyed this cruise. I think children 13 and older would appreciate the beauty and history. That being said, there is nothing for kids to do onboard except swim and watch the limited TV stations. I believe there were board games available in the lounge. When we would dock at various locations, the other river cruise lines were there also. I can tell you that the AMA ships were the most well-kept compared to the others. At every port, there were crew outside washing and/or doing maintenance - we did not see this occurring on the other cruise lines. I also was told that the other cruise lines would not have been as accommodating to our dietary needs so if this is important to you, check with them before you book. Read Less
4 Helpful Votes
Sail Date: October 2015
The cruise was fantastic for the first 5 days, then the low water hit. Although, AMA says they are not affected by this, that is not the truth. We had to dock and be bussed to Regensburg and Nuremburg. The bus rides were 3 to 5 hours long. ... Read More
The cruise was fantastic for the first 5 days, then the low water hit. Although, AMA says they are not affected by this, that is not the truth. We had to dock and be bussed to Regensburg and Nuremburg. The bus rides were 3 to 5 hours long. Very disappointing but not AMA's fault. Although, Viking, who is very upfront about their itinerary changes, did a boat swap during this period, which would have been preferable to being bussed. The transfer to Prague was also changed. Instead of visiting a quaint small town as planned we drove for 7 hours wasting 2 hours in a forgettable Pilzen with nothing to see. Even the tour guide couldn't think of anything to say. There was a brewery (not enough time to visit) and a church. Finding a place to eat lunch was a challenge. The cruise, itself was great. The ship was beautiful and the crew terrific! I would take another trip with AMA, I just wish they were more forthcoming with itinerary changes. We lost two days of cruising, which is the reason we took this trip---not the destinations. Bussing may be necessary but a big disappointment to the guests. Read Less
4 Helpful Votes
Sail Date: October 2015
Everything about this cruise and ship was perfect. The ship is amazing. The accommodations are wonderful, the dining is out of this world and the service is second to none. The crew to a person seems to be truly interested in you having ... Read More
Everything about this cruise and ship was perfect. The ship is amazing. The accommodations are wonderful, the dining is out of this world and the service is second to none. The crew to a person seems to be truly interested in you having a great time. We chose a water view cabin on the lowest deck and this was perfect because most days it was too cold to use a balcony. Keep in mind that this is the only cabin deck not accessible by elevator. The cabins are very comfortable, well thought out, more than enough space for clothing and we never felt cramped. Meals are exquisite and feature local cuisine. For breakfast and lunch you can order from the menu and/or from an extensive buffet and dinner is from menu only. Complimentary beer and wine is offered at lunch and dinner. Also afternoon snacks, early morning pastries and always specialty coffees in the lounge. Entertainment is in the lounge after dinner. Not like big cruise ship production shows, but very intimate and fun. You're usually so tired after a fully day of exploring that you just want to go to bed anyway. I would highly recommend a two week itinerary when cruising in Europe...its a long way to go for just one week and two weeks lets you really get a good feel for the ship, crew and getting to know your fellow passengers. The shore excursions were very well planned and allowed you to get a good overview of the various port cities and towns. There were also several choices of excursions in each port from various walking tours to hiking to biking to specialty excursions. It was fun trying to make decisions each day. Captain Jan, the officers and crew were all very approachable and interesting to talk to. We had low water on the Danube for several days so the Captain would talk to us in the lounge before dinner and explain any deviations or itinerary changes. He could be very serious, but interesting and at times even funny. Cruise director Frederico did an amazing job with all excursions, local guides and low water problems. Hotel Director Christian and Restaurant Mgr. Romeo both worked very hard making sure passengers were happy, comfortable and well fed. Receptionist Lawrence was awesome fielding all types of questions, giving advise and generally being a friendly face. A couple other crew members who made our cruise more enjoyable are cabin steward Adrian, bar server Carmen, butler Elvis, night receptionist Lizzy and head chef Gino. AmaWaterways has done an outstanding job with their ships, personnel and level of service. I can't imagine sailing a European river with any other cruise line. Read Less
12 Helpful Votes
Sail Date: October 2015
We boarded this vessel along with several other couples we know. We didn't pick the dates-- HUGE MISTAKE!!! We set sail in October and encountered rain, dreary gray skies and weather cold enough to make a few of the passengers ill. ... Read More
We boarded this vessel along with several other couples we know. We didn't pick the dates-- HUGE MISTAKE!!! We set sail in October and encountered rain, dreary gray skies and weather cold enough to make a few of the passengers ill. Pumps on the locks weren't working properly in some cases (not necessarily the ship's fault), but it did shorten excursions that day and even canceled at least one of them. Food was good but with so little to do who needed the calories?? Far too surface of a treatment for the towns visited, except in two cases. We had the better staterooms and to be honest they were very small but all river cruiser rooms are small and unimpressive. To do over again I would have never agreed to go on this cruise and I won't even think about another "river cruise". They are for the birds! The ill-fit and well-healed but nearly demented set should do fine on them! Tremendous waste of money, and this comes from a veteran independent European traveler! Read Less
Sail Date: October 2015
This was our very first river cruise and we chose AMAwaterways based upon reviews and sailing dates and embarkation point. Aside from the weather - clouds or showers the entire trip - the cruise met our expectations and more. The cruise ... Read More
This was our very first river cruise and we chose AMAwaterways based upon reviews and sailing dates and embarkation point. Aside from the weather - clouds or showers the entire trip - the cruise met our expectations and more. The cruise manager was very accommodating and helpful. The staff very friendly and good at their tasks. The tours offered gave us a good feel for the people and towns we stopped at. The evening entertainment offered was very good and added to the enjoyment of the cruise. As said previously, the weather was lousy but we weren't going to let that spoil our first river cruise. If we choose to do another, we would certainly opt for AMA. Read Less
7 Helpful Votes
Sail Date: September 2015
Crew was good. Food on board average. Spent way too much time on buses. Extension not at all worth it. Hotels average. Food below average. One of the hotels was so bad you were reluctant to take your socks off at night. Extension meals ... Read More
Crew was good. Food on board average. Spent way too much time on buses. Extension not at all worth it. Hotels average. Food below average. One of the hotels was so bad you were reluctant to take your socks off at night. Extension meals were real bad. Extension tours were horrible. Over a hundred people per tour in Istanbul. Cruise itinerary not very interesting. Overall not at all worth it. Pay $500 a day per person on a high end ocean cruise and have a much better time. Read Less
4 Helpful Votes
Sail Date: September 2015
My husband and I have taken eleven ocean cruises since 2006. This was our first river cruise and it was recommended by my daughter's in-laws. What can I say? It exceeded ALL of our expectations in all areas: ship size, more ... Read More
My husband and I have taken eleven ocean cruises since 2006. This was our first river cruise and it was recommended by my daughter's in-laws. What can I say? It exceeded ALL of our expectations in all areas: ship size, more intimate number of fellow cruisers (158 vs. 3,000), tours, service, cleanliness and on and on. Our cruise manager, Karen Bies, did an outstanding job. She was at her desk from early morning to late evening (by late I mean 11 pm). The difference between her and ocean cruise managers is that they are only available for about four hours a day, if that. Karen was always available, she even joined us on several tours, she worked miracles when we decided to change tours at the last minute. Our captain was always visible, friendly, genuine. The food was excellent and it was representative of whatever town/city/country we were visiting on that day. Sailing along the coastline gave us a view and insight into each town's history and beauty. We made friends that we will probably have for a lifetime because of the intimacy and coziness of a small vessel. We felt like we were traveling with family and friends and we looked forward to what adventure each day, each tour would bring. We placed a deposit on a future river cruise and look so forward to traveling on AMA Waterways in the near future! Read Less
2 Helpful Votes
Sail Date: September 2015
From start to finish my husband & I thoroughly enjoyed our first river cruise on Amaprima. It was great to be able to get on the ship when we arrived & straight away we felt at home waiting in their lounge with lots of snacks ... Read More
From start to finish my husband & I thoroughly enjoyed our first river cruise on Amaprima. It was great to be able to get on the ship when we arrived & straight away we felt at home waiting in their lounge with lots of snacks available until our bags were brought to our cabin.. We were shown to our cabin which was small but with loads of drawers & hanging places for our clothes lovely shower & very comfortable queen bed. After we had unpacked we were introduced to our Captain & Staff. Later that night after a superb meal we went on a cruise to see Budapest alight it was such a magical experience & one we will never forget. All of our tours etc were very well organised & it was great to be able to take the gentle walks as my husband has some difficulty with walking Our two managers Karen & Gemma were amazing always around to see if everyone was ok & always smiling. We went on many amazing places along the Danube had great entertainment with the great traditional Viennese traditional evening...great fun also The Strauss & Mozart concert in Vienna was excellent & eventhough we paid for this it was well worth it. Breakfasts lunches & dinners all superb. We loved having the free dining & meeting & becoming friends with all nationalities. We would definitely go again with Amawaterways. Read Less
9 Helpful Votes
Sail Date: September 2015
This was my first river cruise and it was great . I traveled with a friend, this being our annual trip together. We boarded in Budapest. The river cruise is on a flat bottom boat, much smaller in size to the huge ocean liner cruise ... Read More
This was my first river cruise and it was great . I traveled with a friend, this being our annual trip together. We boarded in Budapest. The river cruise is on a flat bottom boat, much smaller in size to the huge ocean liner cruise ships. The passenger load is about 164. The river cruise allows you to get to know the other passengers because you see them all day every day. Almost all of the passengers on our ship were over age 50. Which was great for us no children or babies. There was one dining room and everyone ate at the same time. Lighter meals or snacks were served in a lounge area. The food was delicious the wait staff was good. However, most meals lasted about 2 hours. My favorite part about the river cruise is that we docked right at the pier, no tender required. The land tours are included in your price so we tried to do all the tours we could that didn't conflict with another one. Entertainment of some sort is nightly but no big fancy shows. I would do another river cruise in the future. Read Less
5 Helpful Votes
Sail Date: August 2015
Day 1 Flight LHR to BUD, met at airport by AMA reps then to the ship by coach with running commentary about Hungary and Budapest. The running commentary became a bit of an issue during the week as I felt that most of the guides considered ... Read More
Day 1 Flight LHR to BUD, met at airport by AMA reps then to the ship by coach with running commentary about Hungary and Budapest. The running commentary became a bit of an issue during the week as I felt that most of the guides considered it necessary to never leave a quiet moment or allow space for questions. Arrived ship around 1500 hours in time for coffee and sandwiches. Most reviewers have described the ship so not much to add, we were satisfied with the size of our cabin and the bed. Don't see much necessity to have two large chairs in the cabin which greatly restricted space. One chair would be fine at least in our "bilge" cabin where we would prefer to be up on deck. Lovely shower and wifi works (when in port) Day 2 Coach tour of Budapest in the morning bike tour in the afternoon Day 3 Bratislava "communist" tour. Would have loved more time in this city Day 4 "Hidden" Vienna walking tour - not particularly hidden except the visit to the the catacombs Day 5 Walking tour of Durnstein followed by 22 mile bike ride to Melk Day 6 Linz bike tour in the morning and a visit to Cesky Krumlov in the afternoon Day 7 Passau walking tour Day 8 Early start coach to Munich airport flight to LHR Highlights for me were the three bike tours, Bratislava and Cesky Krumlov. Food - always good (but not great) but could be hotter. Drinks - not a lot of choice in the included wines and only red or white - no rose. They were perfectly drinkable. Fellow passengers - 95% from US/Canada which was a bit of a surprise to us. Age group virtually all over 55/60. Met some really lovely people. Service by all staff impeccable. Would we choose AMA again - absolutely. The initial price seemed high but then we hardly spent any money Read Less
2 Helpful Votes
Sail Date: August 2015
We have done 2 previous cruise on AMA and decided this time to do 2 weeks as we just loved the 1 week cruise but it was too short for us. AMA does and excellent job in catering to your needs as all you have to do is ask and they will try ... Read More
We have done 2 previous cruise on AMA and decided this time to do 2 weeks as we just loved the 1 week cruise but it was too short for us. AMA does and excellent job in catering to your needs as all you have to do is ask and they will try their best to accommodate the request. I love a soft mattress, so they added another mattress on top to make it softer. I don't eat spicy food, their food is not spicy for almost all folk, however every morning the manager of the dining room would come over with the menus for the rest of the day to ensure that I could have my pick of items and that they would not be at all spicy. The food on this trip was the best yet, the quality was very good. I'm a meat eater, but the fresh cooked veggie almost convinced me to become a vegan. We were met at the airport and taken to our hotel without any problems. Embarkation for the ship is always a breeze, just hand in your passport and they will check you in, you get it back the next day. There are plenty of shore excursions, both fast walkers, normal, and slow. They have walking sticks as well as walking sticks with chairs for those who need a seat to rest. They have biked on board and I love to bike and went out almost every day either by myself or on a bike tour. They bring on local entertainment almost every evening if you can last that late after a big day out. The ship is kept sparkling clean, they are always cleaning the public areas and restocking bottles of water in your cabin. The free Wi-Fi works well all over the ship, plus your cabin has a TV/Computer combination. The cabins are just the right size for us as we are hardly ever in them except to sleep. The shower is great, instant hot water and lots of pressure from all directions. We love AMA because of the staff who go out of their way to attempt to please you. That is why we have already booked another 2 week cruise next summer. Read Less
3 Helpful Votes
Sail Date: August 2015
I was referred to this site by Trip Advisor to write a review. On Trip Advisor I am known as "Beaune." I generally agree with the editor's extensive review of the AmaPrima which sailed up the Danube to Vilshofen. But I have ... Read More
I was referred to this site by Trip Advisor to write a review. On Trip Advisor I am known as "Beaune." I generally agree with the editor's extensive review of the AmaPrima which sailed up the Danube to Vilshofen. But I have two serious gripes to pass along. First, I paid over 10,000 dollars for a 7-day cruise. Compared to ocean cruises, such as Silversea or Oceana, that is a bit expensive. I spent this to have an ample cabin with the featured twin balconies. My first gripe is that I spent a total of 5 minutes on the veranda during the entire week. Generally, that was not by choice. The dirty little secret of river cruising is that in major ports, and some minor ones as well, the ships are stacked in port. So when we arrived on the ship in Budapest, we opened the door to our cabin to be greeted by darkness--our cabin was about 3 feet from the wall of the adjoining AmaDolce. These cruise lines are adding more ships each year and undermining the pleasure of the concept of river cruising. While others note this development and move on, I find it quite damning. This unfortunate occurrence was repeated throughout the trip, as the AmaDolce was tracking us most of the way. As a corollary to this, I suggest that the "twin balconies" concept is flawed. The queen bed in our cabin left about 12 inches on the veranda side. If the room had the French balcony all across, I would have enjoyed the extra space inside as opposed to the unusable space outside. My second gripe is with the "free" wine. It is terrible. It is plonk, short and simple. It is a shame that an company supposedly offering luxury cannot offer anything better than it does. On half the nights the red offered was Zweigelt, named after the man who created it. Check your wine publications and see if anyone is recognizing the merits of this obscure grape. I have written articles for wine magazines in the past, and all I can say is shame on Ama for serving such stuff. They should know better. And the problem I found is that there was no alternative. On ocean cruises, one can ask for yesterday's choice (I was told that was too warm when I asked) or ask for a wine list to buy something better. That did not work here. There is a wine list at the bar, but the connection between the bar and the restaurant is inefficient. Some other guests were smart enough to buy wine at the bar before starting dinner and carried their wine into the restaurant. So this is how luxury works? Now if you are just looking for alcohol rather than taste, the servers are very generous with their pours. Nevertheless, we did have a good time. The crew is just great. Very helpful and pleasant. Everyone. All the time. The excursions were excellent and well planned. The schedule of activities on board and the dining times were tailored to fit the excursion schedule. Very well done. Most important, the Danube was very low after a very hot summer. I heard that some ships could not sail, and passengers were bussed to the ports on their itinerary. AmaPrima sailed the entire itinerary! Read Less
3 Helpful Votes
Sail Date: July 2015
My husband and I are veteran ocean cruisers, but this was our first time on a river. There were many differences, most of them wonderful--in fact, we enjoyed our Amadolce experience so much, we were reluctant to turn in our keys! The ... Read More
My husband and I are veteran ocean cruisers, but this was our first time on a river. There were many differences, most of them wonderful--in fact, we enjoyed our Amadolce experience so much, we were reluctant to turn in our keys! The reception upon arrival was overwhelmingly friendly with a personal escort to our room. No time consuming stops to check in and pull out our credit cards for the drink packages and heavy sell spa services. Our luggage arrived in minutes instead of hours, and we were immediately free to explore the boat, which to our amusement, took about 15 minutes. After all of the 140 or so passengers came aboard, there was an entertaining safety talk and general orientation from the captain and cruise manager and soon we were sailing down the Danube with the beautiful lights of Budapest reflected in our wake. We enjoyed our first dinner aboard that evening as well as all of the food offerings on the cruise but I do have one and only criticism that prevented me from giving the experience a full five stars. I have a blood sugar issue and I did mention it in advance during the online check in well before the sail date. I requested sugar free desserts, all available in variety and abundance on ocean ship lines. I was disappointed in that regard on this cruise, mostly contenting myself with one flavor of SF ice cream and a few small mousse treats. Adding some SF cookies to the afternoon tea or some SF puddings or pastries would be an easy thing to do, and not terribly expensive, especially since people in my situation also limit or refrain from wine and other alcohol. The ports visited on this cruise were a good mix of large cities and smaller towns. After living in Europe for two years, my husband and I have developed an appreciation for the latter with their slower pace and quirky monuments. The excursions were all wonderful and handled well with an amazing ease of selection. We especially liked choosing between the active, regular and slow paced groups. The limited option tours were perfect and worth the cost, especially the Mozart/Strauss concert and Schonbrunn Palace in Vienna, and the day trip to Salzburg. The guides all knew their stuff and were enthusiastic about their particular city. They did a great job of describing the history and culture in each area and their stories entertained us and inspired our imaginations. Unlike our ocean cruise experiences where 2000 or more people wandered the ship in anonymity, the much smaller group on the Amadolce gave us the chance to see the same friendly faces each day and and get to know them a little. The same was true for the ship's crew, all of whom had a kind word or smile to offer. The very much loved Cruise Manager became ill halfway through the trip and was temporarily replaced by another very enthusiastic, professional woman who, with the support of the crew, did a seamless job of serving the passengers. My husband and I tended to wander back to our cabin after dinner on most evenings, so we didn't participate in a lot of the lounge entertainment. It was plentiful though with a skilled musician on board and acts from local areas invited in. We enjoyed an all too brief performance by Lindsay Hamilton, a former London West End actress and singer who amazed us with her talent. As a physical structure, the boat was exquisitely cared for and maintained. This became even more evident to us as we were among the few remaining passengers on board while awaiting our transfer to the airport at the end of the trip. We saw every surface of the cabins cleaned, including the air duct screens, the upholstery on every piece of public area furniture was brushed and vacuumed and the windows were all shined and polished. Fresh flower arrangements arrived and were decoratively placed and new potted herbs were unpacked and taken to the kitchen. A tempting tray of sandwiches for the new passengers appeared on the long buffet table, and it was all we could do to resist the urge to rush to the front desk and beg to have our cabin back and continue on down the river. This cruise is worth a repeat. Read Less
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