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2 Brugge (Bruges) to Europe - British Isles & Western Cruise Reviews

I have read a couple of reviews from people who went on this trip and I cant believe we were on the same ship......the embarkation was smooth and easy...the ship was absolutely fantastic in every way including service, food quality and ... Read More
I have read a couple of reviews from people who went on this trip and I cant believe we were on the same ship......the embarkation was smooth and easy...the ship was absolutely fantastic in every way including service, food quality and staff attitude. Overall a much better experience than the Queen Mary 2 the last time we were on there. If other people found the crew / staff "Miserable at best" it was because they spoke to them like dirt in the first place, and we did see some of that. The Big Band theme was excellent with dance and swing music on all 3 nights with the biggest on the middle night. The Glenn Miller numbers made my hair stand on end....Everyone dressed up and made an effort which was lovely to see compared to the abject failure in adhering to the dress code on QM2 last year. It seemed like everyone on board (apart from myself) could dance well and has encouraged me to learn for the next one when I can take my wife round the dance floor. It was a shame Storm Angus was at night, we would have liked to have seen more of it. Must have been quite spectacular. We didn't go ashore but preferred to stay on board and take advantage of the quieter atmosphere and use all the facilities - pool - tennis - games etc and had a great day. Fed up with people using Trip adviser to try and get recompense for being miserable themselves on holiday. Bravo Cunard and thank you Queen Lizzy. Read Less
Sail Date November 2016
We found getting on and off the ship easy and stress free. This was our first cruise and therefore we were uncertain was to expect. Whilst the ship's facilities were positive and the activity schedule appeared to cater for various ... Read More
We found getting on and off the ship easy and stress free. This was our first cruise and therefore we were uncertain was to expect. Whilst the ship's facilities were positive and the activity schedule appeared to cater for various entertainment options, I did find initially there was a lack of information, I felt as if I could do with a mini guide to cruising to help when I initially got on the ship. Day's 2 and 3 were better as we then had a newspaper that listed activities. In regard to food, unfortunately, I was generally disappointed. We were on second sitting, which meant that we were eating at 8.30pm, we arrived at 8.26pm on the first evening to be turned away. The food lacked imagination and flare. It is very bulk standard as was the service. They clearly wanted to rush us, so they could finish work, which was not create a pleasant experience. On the third night, I upgraded to a paid for restaurant, which was better, although still a long way from fine dining but the service was much improved. Our cabin was clean and adequate and our cabin assistant, helpful and friendly as were the staff in the casino and those taking photos, in the cinema and reception. The staff that unfortunately let the side down were the bar and catering team. Generally, overall I enjoyed the experience but for us, now we have been once, we would be more informed of what may suit us moving forward and will try a different cruise line in order to compare. Read Less
Sail Date April 2014

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