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21 P&O Cruises Britannia Transatlantic Cruise Reviews

Took a 15 day transatlantic cruise and overall it was good with some issues P&O should address. Positives Good embarkation process and boarded ship early Room available early Drinks prices reasonable Food in speciality ... Read More
Took a 15 day transatlantic cruise and overall it was good with some issues P&O should address. Positives Good embarkation process and boarded ship early Room available early Drinks prices reasonable Food in speciality restaurants very good Staff very friendly Ship clean in most parts Captain very good at keeping passengers informed Good Entertainment choices inc Limelight Club Things that could be better Food choices in main dining room (too many similar dishes) Buffet choices limited General wear and tear showing on ship Balcony windows need a good clean and Balcony was a bit grubby in places Ship designed badly, no flow, staircase is functional rather than a feature of ship, No staircase to certain floors in mid ship, have to use lifts which are crowded Pizza at pool area very good but Burgers are disgusting (think of bad burger van quality here) Overall a good cruise, having been on Celebrity Eclipse last year I would say that was better overall in certain areas, especially in food and all inclusive food and drinks options. P&O better in Entertainment and staff friendlier Read Less
Sail Date October 2018
Just saying that there was little fun on this ship to be had apart from for the riotous kids who had taken over the swimming pool. A badly designed ship, with sharp elbows from fellow diners in the self service restaurant. Did they think ... Read More
Just saying that there was little fun on this ship to be had apart from for the riotous kids who had taken over the swimming pool. A badly designed ship, with sharp elbows from fellow diners in the self service restaurant. Did they think that there would be nothing left for them? The cabin was good as was the cabin steward. The food was not so good, and the areas cordoned off and charged for separately seemed to be an apt comment on p&o money grabbing. We normally go with Royal Carribean and missed out on the fun, the use of Sauna without having to pay tens of pounds a day, the only thing that we really did not like on our RCI cruise to the Canaries last year was the BIG TELLY which took over the top deck and pumped out football all day and night. No wonder they are throwing cruises away cheap! Read Less
Sail Date October 2017
After 15 years of cruising with Royal Caribbean and Celebrity cruises ... the choice came up including Britannia for a transatlantic cruise to celebrate two 70th birthdays......assuming that the reputation of P&O was alive and well .. ... Read More
After 15 years of cruising with Royal Caribbean and Celebrity cruises ... the choice came up including Britannia for a transatlantic cruise to celebrate two 70th birthdays......assuming that the reputation of P&O was alive and well .. we decided to book with them ... even the cruise agent suggested that the standard passenger on P&O was more discerning and service minded... so we booked. From the first night - in freedom dining .. noisy faulty radio speakers (drowned us out)we were by a service station......... noise level was incredible ... we laughed it off as first night hiccups ...... food in main dining was mostly good ..... Grab & Go - terrible sandwiches along with greasy pale burgers from Market Place....... Boring, dull , unimaginative and uninviting décor throughout and many of us newbies found it very hard to find our way around - some stairways difficult to negotiate............ lack of signage and clocks!!! Balcony far too small .. no reading or bedside light (nightmare for those who wake in the night and don't want to disturb their partner) great having a kettle ! Sullen and disinterested crew on the whole like they were working out their notice ... We were not previously aware that 95% are from the Asian continent ... apparently a P&O tradition.... but every night our dining experience was hit and miss ........ mostly miss...... having been used to the rich tapestry of nations on RCI and Celebrity X great fun and above all great service .......it was a stark difference ....... I could go on about so many small issues ... continual drumming up of "extras" on board ... hard to find tap water ....... no interactive TV in the cabin .. therefore hard to keep a check on spending ..... no free ice cream ...... or towel babies ... wet slippery decks in the morning (a few bad falls resulting in ambulance departures) lack lustre in every direction! So - never again !!! Too many negative issues ............. boring, utterly boring ship ... food variable ...service generally poor and indifferent ......... so much for discerning cruisers ??? .. Read Less
Sail Date October 2017
Quick and speedy embarkation. We were wondering what the holiday would be like after reading previous reviews but we were impressed with the organisation, food, ship......maybe the service in the restaurants could have been a bit sharper ... Read More
Quick and speedy embarkation. We were wondering what the holiday would be like after reading previous reviews but we were impressed with the organisation, food, ship......maybe the service in the restaurants could have been a bit sharper and the overall cleanliness of the public areas could have had a bit more attention. However, our cabin and cabin housekeeper were first class. The entertainment team worked very hard and we never had a problem finding a seat in the theatre...the shows were very well produced and well presented. The Live Lounge was like a club and had a good atmosphere...the live band 'Pulse' were excellent and their Monsters of Rock set was great. The T/A crossing was like a mill pond the whole way...perfect...the food was first class..the ship was beautiful despite being huge! The return from Barbados on our Thomson flight on board the dreamliner was first class. we would certainly recommend and we will look forward to sailing with P&O again.... Read Less
Sail Date October 2017
Two weeks on the transatlantic, repositioning, cruise gave us 8 beautifully restful sea days with very calm seas throughout. P&O run an extraordinarily smooth operation in every department whether it is embarkation, entertainment or ... Read More
Two weeks on the transatlantic, repositioning, cruise gave us 8 beautifully restful sea days with very calm seas throughout. P&O run an extraordinarily smooth operation in every department whether it is embarkation, entertainment or restaurants. Without exception, all of the stewards, waiters, reception, croupiers et al were efficient, friendly and often went out of their way to go the extra mile. Food in the Peninsular, apart from one lunch, was very good. The waiters will serve you with almost any desired combination from the menu and their memories as to what to give where and to whom were impressive. The Horizon buffet is superbly organised, the food is varied and generally hot, and there will always be seating to be found especially as the Beach House no longer exists. Afternoon tea, to be had in the Oriental, was a delight with finger sandwiches, toasted tea cakes and crumpets, scones with clotted cream and jam, and then half a dozen cakes to finish you off. Apologies for waxing lyrical, but I did enjoy it. The presentation and quality of the food in the Epicurean was excellent. Sindhu was interesting but, for us, was the least enjoyable of the select restaurants. Food was good in the Limelight and, in order to accommodate the entertainers, the organisation in getting all tables served almost simultaneously was very impressive. The Glass House had run out of a number of wines towards the end of the two weeks and that spoilt many of their flites of three wines. Brodie’s was a busy place and the quizzes were often well presented and enjoyable. The range of beers is excellent and the prices (of all the drinks on board) are reasonable. We used the casino, next to Brodie’s, to play in the organised blackjack tournaments in the afternoon. Good, cheap fun. If you like to hear young people shouting loudly into microphones then the Headliners or the Live Lounge are for you. The staging is very good indeed. The comedians and the ventriloquist were well worth seeing in both venues. Leon (our cuddly Head of Entertainment) always gave excellent value. His two talks on astronomy, using outstanding software, are not to be missed. Don't forget to have your 'free' patisserie with your coffee at Java (deck 7). £2.50. Daily crosswords and the Britannia News (a short Bulletin from Blighty) are available. Expensive ship tours are available but not widely advertised. Pools have a minimum depth of about 5 1/2 ft. Travel POSH transatlantic. Read Less
Sail Date October 2017
We have just returned from the reposition cruise on the Britannia front the Caribbean to Southampton. We few from Manchester on a 15 year old TCX airbus that had great leg room and a great crew. At Bridgetown we left the plane straight ... Read More
We have just returned from the reposition cruise on the Britannia front the Caribbean to Southampton. We few from Manchester on a 15 year old TCX airbus that had great leg room and a great crew. At Bridgetown we left the plane straight onto the usual coaches to the port. I had chosen seats at the rear of the aircraft hoping that there would be front and rear steps to leave the aircraft but there was only front steps which meant quite a long delay leaving the aircraft whist the dodderers and chatterers left huge gaps in the queue to leave. At the ship we had a 10 minute queue before receiving a cabin cards and then proceeding through security onto the Britannia. Our cabin was ready and after about 10 minutes I spotted that my case was outside the staff lifts. One of the crew passed it to me. My wife's case arrived at our cabin about 30 minutes later. I always look by the nearest staff lifts as the poor stewards are so busy it can often be hours before they have time to deliver your case. We were on the starboard side of the ship which is the sunny side on the crossing to Southampton. Sadly we were on A deck which had a large overhang which meant that after about 2 hours from sunrise you are shaded from the sun. Another problem with our cabin was that between 4am and 5am every morning there was a sound like a 747 taking off as the staff in the buffet above moved heavy trolleys around then dropped something heavy on the floor above. I would not recommend A deck for those who want a peaceful night. At Dominique we parked at the berth about a mile from the town. Apparently the week before the ship had berthed at the town. It is pleasant 30 minute walk along the front into town or there is a private shuttle bus for 2$. Our next stop was Tortilla were we had a nice walk along the beach to the small colourful craft village 15 minutes away. Next was St Maarten where, along with the majority of the guests on the other 2 ships in port with us, we took the 7$ day return 5 minute boat across the bay to the beautiful beach. From here and after a few beers we had our Great British Sailaway party as we set off on the 5 day sail to Ponta Delgada. For the first 4 days the temperature slowly dropped from 27° to 22°. There was lots of sun and most people were sunbathing on the top decks. We had there nights were we lost an hour so the when we arrived in the Azores we were 1 hour behind UK time. The day we left the Azores the weather took a turn for the worst. We soon got a heavy gale with wind at 80mph and gusts of over 100mph. Britannia rode the winds and massive waves splendidly, it's huge hulk being steadied by her stabilisers. We then had a final hour removed so that we arrived in Southampton with UK time. We had a free P&O coach to return us from Southampton to Manchester Airport. We assembled in the theatre until our Group were called to go down one flight of stairs and disembark on deck 5. You then go into the large warehouse where the cases are all lined up in deck order. Make sure you grab a free luggage trolley as you enter as it is a bit of a walk to the Manchester coaches. After a bit of a search we found our cases, went through Customs and left the building.. We were directed to the Manchester coaches which were being loaded in arrival at your coaches order. We were lucky went on the coach used as the Southampton FC team coach which left at 8.45am. We arrived at Manchester Airport at 2.30pm, despite a section of the M6 being closed. You get off the coach at a coach dropping off bay next to Terminal 1. Overall it was another great trip on Britannia. The towels have lost a lot of their fluff since our last 2 trips but you expect that after a few years of daily washing. The cabin stewards now have to service 18 cabins. The centre lift stairs only go up to deck 7. Read Less
Sail Date March 2017
This is my first Cruise review, although I have done many on TripAdvisor. This review if of our recent cruise holiday from Barbados to Southampton, finishing on Friday 25th March 2016. P&O Britannia is a massive ship, with over ... Read More
This is my first Cruise review, although I have done many on TripAdvisor. This review if of our recent cruise holiday from Barbados to Southampton, finishing on Friday 25th March 2016. P&O Britannia is a massive ship, with over 3000 passengers and over 1300 crew. In many ways P&O Britannia is brilliant. In other ways, it is not good. The ship is beautiful inside, clean and well furnished. The public areas are wide and navigation is easy enough, except that the mid-ship has no stairs which go the full height of the ship, these stop on Desk 7. You need to use the FORWARD and AFT stairs went the full height of the ship. Once you have worked out how to get places it was okay. We used the following locations: BRODIES - this is a pub, where the day-to-day quizzes take place. The waiters are excellent and the range of alcoholic and non-alcoholic drinks available is very good. Brodies is an excellent location. The casino is at the rear of Brodies. We did not use the casino, there was glass division so you did not see the flashing lights from the machines. The resident musicians - Matt & Sarah were in Brodies every day, they are a class act and are brilliant. PRICES - The drinks prices were what you would expect to pay, a little high when compared to supermarkets, but similar to hotel prices. £4.25 for a pint of beer is not too much to ask. LIVE LOUNGE - This is the main live area, you can see the stage area well enough from every chair, and there is a small dance floor. This area is used for the late night disco, and some of the game shows take place in there. The resident band - PULSE - play in there, they are good, an eight-piece band with 4 singers. Two singers were good, and the other two just weren't that good. RECEPTION - The reception team are good, the queues were not that long, but on occasions there was only two reception staff on duty and this is when the queues were large. The reception team were very good and were able to answer my questions. MEDICAL - Did not use. CASINO - Did not use. CABIN - A good size room, a king sized bed, couch and desk. The balcony is slightly small, but two chairs and a table was on the balcony. The shower-room had the largest shower I have had on a cruise ship, the toilet and sink were cleaned every day. Our room steward was available and he cleaned the room very well. On the day of our wedding anniversary, he made a pair of swans out of the bath-sheets RESTAURANTS - The restaurants are special, our dinner plan was First Sitting at The Oriental, this was a standard high-quality restaurant. Ashley, our waiter was attentive and always willing to advise. One thing, there was no SUGAR-FREE options anywhere, either in the sweets at dinner or at lunch. On Royal Carribean, there is always a SUGAR-FREE option on the menu. If you wanted a SUGAR-FREE option, you needed to request it the night before which is not good, as you might want to choose something else. HORIZON RESTAURANT - Breakfast and lunches were at Horizons, on Desk 16. This is a self-service canteen type environment. A buffet. The food was excellent, on occasionally it was not fully hot enough - especially the potatoes. Another criticism is that on occasions, both sides were not open and you had to walk to the open section. There were always enough seats, but you sometimes needed to look for a free table. With all cruise holidays, you need to wash your hands before you enter the restaurant, and you need to wash your hands at Horizons. Fair enough, but the taps and sinks rarely worked. It was an automatic system which poured a little liquid soap when the water started, and you could easily miss it. The paper towels were difficult to remove, and the bins were often full and the used paper towels would spill onto the floor. DINNER in CABIN ROOm SERVICE - Did not use. BREAKFAST IN CABIn ROOm SERVICE - Ordering breakfast in bed was easy, there was no hot food option, even the toast was cold on arrival. Only hot drinks were available. The selection was good, but it did not offer the full range as what was in The Horizon at breakfast. Breakfast always arrived within the time specified in the request. PUBLIC TOILETS - There are many toilets, as you would expect. Some were MALE and FEMALE, where others were mixed - separate sections through a common door. This caused queues, the sinks were pathetic, and again the used paper towels bins were overflowing onto the floor at times. ELEVATORS / STAIRWAYS - The programing of the elevators was poor. When an elevator was selected, I expected to wait for a few seconds before an elevator would stop and I would be able to enter it. On regular occasions elevators passed my floor. When travelling in the direction I wanted to travel causing me to wait. I was willing to do this, but it was frustrating when this happened every day on all three elevator locations. There was a full stairway only at the front and rear of the ship, the mid-ship stairways stopped on DECK 7. ON Our arrival on board, we were shown an elevator which was marked as RESERVED. As there was no crew member in the elevator I pressed my floor number - 11. The crew member said I should not have pressed this, as the elevator would travel to my floor by-passing the other floors. If these elevators were marked as RESERVED, then the floor selector should not have been active, but it was. SWIMMING POOLS / SUNBEDS - There are only 3 swimming pool on the whole ship, two main ones and one in the quiet area. There is a plunge pool on Desk 17 AFT. There are two jacuzzis which is very poor for a ship of this size. There are hundreds of sunbeds, but most of them are away from the pools. There are notices not to reserve sunbeds, but people kept reserving them. Unlike Royal Carribean, there is no staff at the pools who could remove towels from sunbeds which were not being used. ENTERTAINMENT TEAM - The entertainment team did not walk around. When I did see any of the team they occasionally said "Hello", but they regularly just walked past QUIZZES - We do a lot of quizzes on all the cruises. We enjoy the quizzes and enjoy being tested. The prizes of these quizzes is generally a bottle of wine, the wine was AWFULL, like drinking vinegar. DISEMBARKMENT - The departure from P&O Britannia was a joke, we registered for the SELF-HELP and we were advised to go to Midship, Desk 6 to leave. But, this is where The Meridian restaurant is located and the mid ship elevators stopped just outside this restaurant. The disembarkation queue stretched from this restaurant, through Brodies and past the shops. Passengers were waiting and the restaurant waiter asked if they could do a U-turn to move away from The Meridian restaurant entrance. There was no crew member at the elevators on Desk 6 advising where passengers should go. The queue was not too bad, 30 minutes. When we were offboard the passage through the terminal building in Southampton was as good as it could be. Looking back, I would say I really enjoyed this cruise. Would I go back on P&O Britannia, NO I would not as there were too may nagging issues. Read Less
Sail Date March 2016
Having read most of the reviews of the Britannia, we were a little concerned about what would be in store for us, have spent over £3K just on the booking. This would be our fourth cruise, having previously sailed with; Cunard/QE2, ... Read More
Having read most of the reviews of the Britannia, we were a little concerned about what would be in store for us, have spent over £3K just on the booking. This would be our fourth cruise, having previously sailed with; Cunard/QE2, Thomson/Celebration, and Celebrity/Solstice. What we found was plenty of good, and a little bit of not-so-good. The Good:- I've used P&O ferries fairly frequently, especially those from Hull, and you could be either cruel or kind by likening the Britannia to an upmarket ferry. I mean this as a compliment, in that they processed and dealt with the 3,600 passengers in a very effective way, and I think many of those who have written poorer reviews maybe haven't appreciated how well they did this, in comparison to other cruise lines. The embarkation was amazingly smooth as quick, as were all the shore excursion admin and logistics. OK, so they blotted their copy book a little with the disembarkation in Southampton where they could have staggered the departure times better, but in truth we only water half an hour longer than expected. The ship never felt too busy, other than when trying to get in to see the prime entertainment events, but we soon found that getting in there half an hour early ensured a seat. We did take advantage of a full cruise pass for 'The Retreat' which in hind sight was very poor value at £400 per couple, considering that it was only really usable for the first 3 sea days, due to the weather cooling rapidly as we approached the Azores. Other costs were better value, certainly the bar prices were very reasonable, and the shore excursions not the usual rip-off. Some of the entertainment was excellent; Cheryl Baker in the Limelight, Gareth Oliver the ventriloquist for example. Some not so good (The Beatles Experience was dire, and the in-house groups not so hot). Some of the food was great. Sindu for us was the best, for all reasons, quality of the food, service, ambiance, value. The food in the Limelight was also very good. The general look of the Britannia is fine. It does again seem to honor its P&O Ferry roots, rather than the glitz of the American ships, or the elegance of the Cunard etc. More function over form perhaps, but still quite stylish. Our cabin, a superior deluxe on A Deck was indeed superb, with its full bath, and separate lounge area. We were well attended to by the steward. Not so good:- Probably the general standard of food, and the service of such, was the biggest disappointment, and felt of a lower standard than all other cruises we'd been on. It wasn't bad by any means, but even the 'Pride of Hull' P&O ferry can deliver better food. They make a big play on food on the Britannia, what with all the James Martin promo stuff and cooking sessions, but we found it average, apart from Sindu and The Limelight. The worst meal we had during the 13 day cruise was actually in their prime Epicurian restaurant. This was all style and no substance for us, plus the service was shambolic. The overall 'vibe' on the cruise was quite low key, and seemed to lack the fun of their competitors. The pinnacle of this was the Captain's Reception Party, where his speech sounded like an apology for some obvious criticisms he'd been made aware of, and a self-indulgent intro to his 'senior management team' (you could even pay for group photos with them!). We agree with others that the general level of service in most restaurants (esp. Peninsula) was poor, the reception desk staff were chocolate fireguard material, and a distinct lack of Wow about the place. Summary:- The Britannia provides a sound base for your holiday. If you like to keep yourself to yourself and prefer a 'low key' style of cruise, but appreciate good organisation, little queuing, and plenty of choice of bars/restaurants, and reasonable prices for drinks and excursions, then this ship is fine. If however you like a little glitz, better food/service, but can cope with the 'hard-sell' in your face American style of cruise, then I'm sure you'd be much happier with Celebrity or Royal Caribbean etc. ps. Can't understand the complaints regarding lack of stairs at midships, all you need to do is walk a little along the corridor in either direction!! Read Less
Sail Date March 2016
Britannia Cruise Barbados ~ Southampton - Balcony Stateroom E312 We are a retired couple and enjoy travelling the world, we have been on 10 cruises this was the worst one by miles...! Here is a copy of the complaints letter I sent to ... Read More
Britannia Cruise Barbados ~ Southampton - Balcony Stateroom E312 We are a retired couple and enjoy travelling the world, we have been on 10 cruises this was the worst one by miles...! Here is a copy of the complaints letter I sent to P&O. We had a bad start.. 2 hours sitting in the plane on the tarmac at Gatwick waiting to take off without even a drink offered.! On arrival at our cabin we asked our Steward if he could find us a couple of robes to wear on our balcony, he replied.. 'Oh No... they are reserved for suit guests only, you can purchase them if you wish'! The hand hygiene method of providing sinks at the entrance of the dining areas is a joke… half of the soap dispensers are empty or the taps don’t work and there are paper towels everywhere. What’s wrong with the trusted method of a friendly staff member with a spray bottle of hand wash? We also notice that on returning from shore trips there were no cold towels and no staff dispensing hand wash, surely this is the most important time for cleanlyness.? We ate in both the Horizon Buffet and the Peninsular Restaurant; 1st our opinion on the buffet… Never on any cruise have we ever seen such a poor selection/variety and general quality of food, it was worse than we have found on a cross channel ferry.! At breakfast the fried eggs were pre-cooked and lying hard in the tray, you could have tinned tomatoes one day or fresh another, never a choice of both, there were no hash browns, nuts & much much more missing. There was no ice dispensing machine for cold drinks. At lunch & dinner there was no soft ice cream dispenser, in fact no free ice cream whatsoever! You have to pay outside, quite unbelievable! There were no prawns (bigger than a fingernail) sushi, crepes, indoor pizza station etc, etc… The dressings were all in horrible sachets, no nice dispensing bottles/jugs. On a ship like Britannia the food should be 4 star plus, this was sub-standard and barely 2 star food! We considered the Peninsular Restaurant to be worse! The menu was trying to be far too Cordon Bleu to the point that there was very little quality regular food available. Because of the poor menu selection most visits I ordered the sirloin steak & chips, this was always served as a poor quality cut, full of gristle. One evening my wife’s ‘fillet steak’ was unsurprisingly served looking and tasting like a minute steak. When my wife ordered a curry she asked for some lime pickle, ‘We don’t have that… only mango chutney’ yet it was available in the buffet! We also tried the ‘Grab n Go’ sandwiches, they all had pre filled dressings of English Mustard or Horseradish sauce, they were disgusting to us and many other passengers and there was no choice of without the dressing! When we tried to order a drink at the bars the barmen would not serve us saying we have to order from a waiter (if you could find one) because the barmen could not charge our card.! Very unfriendly, what’s going on.? In all our dining experience was awful! We were both quite ill with sickness & diarrhoea and we did not eat from day 7 until we arrived at Southampton, we never ate ashore so we suspect the ships food quality for this. We would not visit the Medical Centre when we saw that we would be charged for the visit (No NHS) ! I like to smoke an electronic cigarette (harmless water vapour) yet amongst the 10 or more outside sun decks none of them permitted any kind of smoking, on average 20%+ of UK population are smokers… That’s discrimination. The ships layout is very strange with bits of sun deck everywhere and lots of stairs, not good for the elderly! All of these decks have plenty of loungers but they are all lined up right next to each other in rows, there is no room to turn your lounger into the sun or for a bit of privacy and a small table for drinks is impossible to find. Like many others we do not want to lay in lines next to other passengers. In the 10 cruises we have previously made (NCL + Celebrity X + MSC) we would rate them 6~9 stars (from 10) for value and enjoyment, we would rate this Britannia Cruise 1 star (the stateroom was nice despite the balcony being too small)! We are sure that any North American passengers would, like us, find this cruise unacceptable. The reply from P&O Customer Services in short... 'I can only apologise that this cruise did not meet with your expectations'. POOO... NOT GOOD ENOUGH!! Read Less
Sail Date March 2016
I had read numerous reviews about this vessel and in general they did not make for good reading but I joined the ship with an open mind. First impressions were good, a modern ship with what looked like modern facilities but this ... Read More
I had read numerous reviews about this vessel and in general they did not make for good reading but I joined the ship with an open mind. First impressions were good, a modern ship with what looked like modern facilities but this eventually just felt like window dressing. There is no one big thing wrong, rather lots and lots of little things that fail to hit the spot which meant that this felt like the worst cruise we have ever done to date. The Atrium should be the beating heart of the ship, however on Britannia, it is a lifeless, soulless void that feels more rest home than resort hub. On a trip that incuded so may sea days, we expected a wide variety of entertainment across the day to keep us occupied but this failed to happen, unless you like shuffleboard, whist drives, line dancing or juggling! Thankfully SINDHU and The Limelight Club help the dining experience here as without these 'select dining' venues that you pay extra for, the review score would have been lower. Poor quality and in some case, tinned food that was bland and repetitive. Who eats stodgy puddings and custard in the tropics? Some of the food was so salty it was inedible The toast at breakfast was white or brown and be careful as it will break your teeth, a request for just sliced bread brought blank stares from the crew. Eggs Benedict in the resturant came without the sauce which showed that they had also forgotten the ham! Asking for crispy bacon resulted in bacon so had and dry you needed a chisel and when asking for plum tomatos, you expect more than one! The Marco inspired Gala Dinner on Black Tie Night was terrible, numerous people sending back their badly prepared lobster, what a waste! Entertainment? Where? The ships team were conspicuous by their absence most of the time. The saving grace was that the guest entertainers were, in the main, good. Had to leave 2 songs into Sound of the Underground as we couldnt stand the poor vocals. The Limelight Club is a nice venue but you have to go to the other side of the Atrium to go to the toilet, poor thought there when you have paid extra for this intimate venue Service was provided by bored, uninterested staff. Unless you were close to a bar outside, the deck service was pretty much non existent and painfully slow at best. The upper deck areas were, in the main, unloved and never seemed to be cleaned at all. Poor product knowledge and inability to waiver from the menu showed a lack of training. Bad hygiene by the table clearing staff in the Horizon Buffet, using guests used napkins to wipe down tables. Wiping seating then tables with the same cloth, just wiping round what was left on the table and resetting, I could go on......... A real shame as I was hoping that all the bad reviews were people being overly fussy but, after speaking with plenty of people onbaord from newbiews to P&O groupies, the consensus is that 'Room for Plenty of Impovement' and 'Must Try Harder' is the report for this ship. Read Less
Sail Date March 2016
Previously cruised on nearly all of P&O fleet so were a bit apprehensive prior to cruise due reviews but really enjoyed Britannia. We have done the repositioning cruise before on Ventura so were happy for the number of sea days and ... Read More
Previously cruised on nearly all of P&O fleet so were a bit apprehensive prior to cruise due reviews but really enjoyed Britannia. We have done the repositioning cruise before on Ventura so were happy for the number of sea days and thought it would be ideal to see new ship. It is big but this is good as many places to experience and sit. We had no problem with theatre, possibly because we did not turn up 5 minutes before start and expect to sit where we wanted. Also able to walk into all restaurants including Horizon and no waiting. Tables always available. We cannot praise the crew or entertainment staff enough. Used the spa which was excellent and enjoyed the casino. Being picky we can say that the cabins and balconies are smaller than Ventura but still comfortable and the larger shower is great. Also disappointed not to see captain around ship as on all previous vessels. No trouble with lifts and the night club a lot better to see acts than on Ventura or Azura. Although artwork around ship excellent missed art gallery. Also although singers and dancers appeared very talented missed the Headliners. The shows on board were very modern and loud. Overall fantastic time would book Britannia again. Read Less
Sail Date March 2016
Very disappointed to see our cruise came down by 50% a few weeks before. This is the second time this has happened to us. My advice would be to not book early with P&O. Our cabin was situated mid ship, there was no access to any ... Read More
Very disappointed to see our cruise came down by 50% a few weeks before. This is the second time this has happened to us. My advice would be to not book early with P&O. Our cabin was situated mid ship, there was no access to any stairs so even if you wanted to go up or down one flight of stairs you had to wait on a lift. The lifts were very small and it could take up to 10 minutes to get a lift at peak times. The main buffet restaurant (The Horizon) was very poor for the size of ship. Very little choice of food on offer. At night there was a themed food cuisine (ie Indian, Mexican etc), if you didn't like the type of cuisine on offer then there was a one type of meat with potatoes and vegetables to have. Limited salad choice and only ever one type of soup on offer. We had freedom dining which we thought would be good to catch the shows as we could go when we wanted between 6pm and 9.30pm. We only went a couple of times as choice of menu wasn't great and it took approx 2.5hrs to get served all your courses. We treated ourselves to the Eric Lanlard afternoon tea which was a cover charge of £15 per head. It was beautifully presented but it was all types of sweet cakes there was very little savoury bites and no sandwiches at all. We also sampled the Sindhu Indian Restaurant (also £15 per head), service and food was great although the food offered wasn't your usual Indian restaurant type starters, curries etc. The sun beds on deck were crammed together, no room to move. The swimming pools were very deep, shallow end was 5.5ft and deep end was 7.5ft. To get a seat in the main theatre (Headliner Theatre) you had to arrive at least 45 minutes before. The theatre was very small for the size of the ship and the amount of passengers on board. There was also no waiter service in the theatre. Difficult to get out of the theatre at the end of a show due to small pathways and the amount of people trying to get out. Lack on entertainment on a ship of this size. Lack of selection of drinks and cocktails in the bars/entertainment venues. Internet packages very expensive and could only be accessed in the public areas (not always a seat available in the public areas). For this being P&O's flag ship, it didn't have that WOW factor, no real focal point that stands out. Read Less
Sail Date March 2016
Just back from the Barbados to Southampton Transatlantic. We were left feeling very disappointed. We don't usually moan and we never try to find fault with things but there was so many obvious problems that we just found the whole ... Read More
Just back from the Barbados to Southampton Transatlantic. We were left feeling very disappointed. We don't usually moan and we never try to find fault with things but there was so many obvious problems that we just found the whole experience not enjoyable. We so wanted to love this ship but P&O made it very hard for us. Firstly boarding in Barbados was fine, quick and efficient with friendly staff. We boarded and first impressions were good - we thought that she was a pretty ship. We had a balcony cabin on Deck 15 forward. It was very tasteful, on the small size but with a comfortable bed it was more than adequate. The TV was excellent, loads of free to watch movies and TV shows in on demand format. Our cabin steward was pretty good, we did have problems having our free conditioner and shampoo replaced when it ran out, he actually came in to our room when we asked him for it to be refilled after 10 days to check we had in fact ran out! How stingy is that? There was ample storage and tea and coffee making facilities. There was a small fridge to keep your own drinks in and a small safe to keep your belongings safe. The bathroom was tiny but very functional - the shower had a glass screen so no annoying shower curtain to stick too! The balcony was again on the small side but this wasn't helped with the ridiculous large furniture they had placed on there, we kept tripping over it! If made the balcony feel tiny with no room for maneuvering. The entertainment was excellent during the night, shows and acts were all very good. The big problem was that there was barely nothing on during the day, entertainment was basically non existent! We had 8 sea days, most of them with cooler weather - the horizons guide was full of activities but 90% were paid! All spa and shopping opportunities. We were incredibly disappointed. It was all money, money money - thats all P&O were interested in. They did not care that their passengers were kept entertained. This led to the ships interior areas being totally overcrowded. All the venues were too small for a ship this size, it was uncomfortable to say the least. Everywhere was packed, no seats anywhere. This included the theatre and live lounge too - the two main entertainment venues were massivley undersized. Finding a seat on a busy night in the live lounge was a nightmare - so many were left standing for the full night. This goes for the outside areas too - sunbeds crammed together like sardines. They were reserved from 6.30am on the warmer days with no action but empty threats from P&O. Two small hot tubs (if you don't count the paid Retreat) for a ship with 4000 passengers! Crazy! The whole back of the ship was covered in soot and stunk of engine fumes so mostly unusable on sea days when the engines were under power. The service in general was poor, no smiles or interaction. We are always very polite and try to talk to staff on the ship but this was like pulling teeth! They looked bored and uninterested. The waiters were only bothered about getting a drink sale. During one song in the live lounge we were asked 8 - yes 8 times!! If we wanted a drink. You were never left alone for more than 15 seconds if you didn't have a drink or were close to finishing one. There was no system in place to tell waiters we had already been asked. It became a running joke about how many times we could be asked! We were refused point black to the point of an argument in Java Coffee shop when we asked for our free cake! The waitress refused us and shouted "you should have asked when ordering" bear in mind that this was about 7 seconds after we placed the order! She continued to shout at us and refused us our free piece of cake. Well we were both bemused and astonished - had this really just happened over a free piece of carrot cake?! When trying to eat at the Glass House one evening we were told there would be a 45 minute wait. This was fine but when we saw a group of entertainment team being sat two minutes later we were so angry! I have no problem with staff using the ships facilities when it quiet but when paying customers were having to queue behind staff we could not believe it! We complained about both instances but were given a half hearted sorry. Now the food. It was very poor on the whole. The quality and selection was poor compared to other liners we have sailed with. It was so uninspired, it was often cold with poor cuts of meat and served with the same overcooked vegetables each day. The buffet was the same, the selection was very poor - especially the sea food which was only to be seen a few times throughout the cruise. The paid Epicurian was very good but we were left with the impression to eat well you had to pay more! The hygiene was a joke, the sinks outside the buffet barely ever worked. Hand sanitizers were often empty and none of the staff seemed to care. We reported it a few times and nothing was done about it at all. No enforcement, people just walked in without washing their hands - it was disgusting! No wonder P&O are failing health inspections on some of their ships! Would we travel on her again - not a chance! We didn't have the best time. I came down with food poisoning the morning we left the ship, it took me over a week to recover from it. It topped off a terrible cruise! Read Less
Sail Date March 2016
We are mid 50s husband and wife and have cruised for nearly 20 years more than 20 times. We have been with Royal Caribbean, Celebrity, Princess, P&O, Cunard, Ocean Village, Regent, Holland America and NCL. (P&O three times now - ... Read More
We are mid 50s husband and wife and have cruised for nearly 20 years more than 20 times. We have been with Royal Caribbean, Celebrity, Princess, P&O, Cunard, Ocean Village, Regent, Holland America and NCL. (P&O three times now - most sailings with Celebrity/RCI). So we have decent experience and a sense of standards. We had a Suite and organised our own flights and transfers as we had been in USA for a while. Embarkation at Barbados - signage a bit lacking at the port and not the slick operation one usually finds but still very efficient in a laid back Caribbean way. On the ship by 12, allowed into suite although it hadn't quite been finished. Ship - large and generally impressive. Some areas did feel a bit like a big hotel lobby especially the lower atrium but ships are really hotels at sea. Other reviewers have commented negatively on the décor - it was a bit beige/grey but not offensive. The atrium does have some wow factor and other areas are pretty standard. Ship was largely clean. As many people have said the stairs/lifts are a bit unsatisfactory in that the mid ship stairs do not run the whole range of floors so if you want to knock off a few calories you can only walk the full range of floors at the back or front and Britannia is a long ship. Otherwise you end up waiting for a lift at midships which could sometimes take a little time. Food - we were freedom dining being in a suite. We ate at the Peninsula for about half the dinners. Food and service was consistently either good or fair. Not massive portions but on 2 or 3 occasions I asked for extra beef/lamb and they simply brought another plated meal and gave me the extra meat - no fuss. Our waiting staff were always pleasant and helpful. On the one time there was a delay getting the main course they told us in advance and it was handled well. Food was not memorable but certainly pleasant. Cheese selection after dinner was a bit ordinary but if you asked for blue stilton you would get it, but only if you asked. One unbelievable naff thing in the main dining room was if you asked for a decaf coffee after dinner, they opened up, in front of you, a small paper sachet of decaf instant and put it in your cup then poured hot water on it! Very amateurish. Lunch in main dining room was ok, but not memorable. Curries pretty good. Any meal in Horizon buffet was pretty poor. Poor choice, poor quality, (a trough of baked beans and sausage rolls and swiss roll), people (Brits) pushing and shoving and eating like pigs, loud, bad tattoos and lots of football tops, and that was just the women! Many food items not labelled, poor or non-working wash hand basins and soap dispensers. Sindhu speciality restaurant very good modern Indian food. Well worth the price. Epicurean more expensive but borderline genuine fine dining. We ate there 3 times and they rotate the menu so worth checking which one you might get. Staff delightful. Because we were in a suite we had breakfast in Epicurean - high quality and choice and away from the buffet scrum. Wine choice - very good but mostly middle of the road and similar wines. Good prices and very good prices on vintage champagne eg Dom Perignon was £109.50 a bottle but it costs £100 in a shop (not restaurant) on land. Glasshouse - good selection of better wines and many flights of wine where you get to try small measures of 3 different wines. Some staff at Glasshouse not very friendly. Market Café - better coffee than Costa - cakes look great but are nothing special. Drinks prices - wine good but cocktails expensive and weak and small measures! On USA ships it's all free-pouring but on Britannia it was all carefully measured and stingy for the price. Suite - smallish for a suite and balcony a slightly odd long and thin shape. Bathroom in suite great - large with separate loo but shower was very weak indeed. Entertainment - great piano recitals and Beatles tribute very good but otherwise little to excite us. We saw Jaki Graham at Limelight Club - she has a great voice but too much inane chat and her piano player thought he was the star of the show. Overall? Some great speciality restaurants but far too many weak areas for the flagship of P&O. I think that P&O offer a fair experience for Brits who don't now any better and don't have high expectations. Celebrity still the one to beat. Disembarking (self help) was ok and pretty quick. Laughably there was no one at all at HM Customs and no one at all at Passport Control. Read Less
Sail Date March 2016
This was the maiden transatlantic voyage of the new Britannia, a new ship and only our second ever cruise. we had been really looking forward to it and in many ways we were not at all disappointed. 1 The ship is large, clean and ... Read More
This was the maiden transatlantic voyage of the new Britannia, a new ship and only our second ever cruise. we had been really looking forward to it and in many ways we were not at all disappointed. 1 The ship is large, clean and bright, the facilities are extensive and many of the features and facilities are great. 2 We really enjoyed the food ( where we always dined in the restaurant in freedom dining where you could choose your times), sometimes had lunch in the glasshouse (for which there is a supplement) and also dined in the supplement restaurants in the evenings. The staff were excellent as was the service. 3 The outside cabin was absolutely fine, with two exceptions (see below) Some of the bars, especially the Crows Nest, were excellent. And yet, there was some disappointment. 1 There were some families on board who only frequented the self service restaurant and reserved all the sun loungers on the main pool deck and the two upper decks early in the morning. our cabin was in the shade on the transatlantic crossing so we wanted to sit quietly in the sun and read - unless we got to reserve a lounger before 8.00am, this was not possible. reserving loungers was strictly against ship's rules, but no-one did anything about it. 2 Some of the passengers behaved like lager louts, and frankly were embarrassing. In the evening, the informal music lounge(The Live Lounge) has more than one evening show to match different dining times. But it was actually monopolised all evening from early on giving no chance for late diners to get a seat.The captain can confirm this as he threw two families off the boat when the ship reached Tenerife. 3 Freedom dining had a disadvantage as most nights. there was a wait of between 15 minutes and 1 hour before a table was available. 4 Although the cabin was fine, the bathroom was tiny (similar to F1 style hotels in France), basically a very small module, and the space immediately outside where the clothes hanging is, is very, very tight. As the markings below show, it should have been nearly five stars and most things were great but some real disappointments as well. Better management can solve all but the bathroom issue. But am I the only passenger thinking that they have just crammed in a few too many cabins and a few too many people on these big ships. Are they really spoiling the ship for a halfpenny of tar?? Read Less
Sail Date October 2015
Having read quite a few negative reviews and comments about Britannia in her first few months of operation, we set off on our journey to Southampton with open minds, determined to try her for ourselves and to have a great cruise. We were ... Read More
Having read quite a few negative reviews and comments about Britannia in her first few months of operation, we set off on our journey to Southampton with open minds, determined to try her for ourselves and to have a great cruise. We were not disappointed! There is a lot that P&O have got right with Britannia. First, let's get the little "niggles" out of the way. In our stateroom, grade HF Balcony, there was only one set of bedside drawers - so - put your underwear somewhere else! There was no bedside light, only lighting that stretched right across the back of the bed - so - take a tiny torch so you don't wake your sleeping partner up by having to put the lights on. You can easily get lost on your first few days - it's a big ship for heavens sake - you more than likely will get lost. However:- The staterooms are well decorated with comfortable beds, a large, wall mounted, flat screen TV and, in our stateroom, two full length mirrors. The shower is larger than most with glass surround rather than a shower curtain and it has two very useful shelves inside, as well as a ledge which is useful to put a foot on to be able to wash your feet! Most of the public rooms are beautifully decorated with well chosen furniture and furnishings. We particularly liked the Crow's Nest, the Crystal Room and the Atrium. We never failed to get a seat in the Horizon buffet or the Costa coffee shop. We enjoyed all our food on Britannia and the service was excellent. Entertainment on board was, for us, fair rather than good, but we enjoyed all the quizzes and the LED screen in the theatre was a great enhancement to the shows. Dancing in the Crystal Room was ballroom, no sequence, which was a disappointment as it's a lovely room and great not to be having to dance in the Atrium, as on some P&O ships. Embarkation and disembarkation were quite reasonable. There was a slight hold up getting on the ship because of an air-bridge fault and there was confusion getting off because reception were giving different advice to that of the disembarkation crew. Our main "gripe" on this cruise was nothing to do with Britannia - it was, in fact, the behaviour of some of our fellow passengers. It is quite evident that some people just regard themselves as "special". We joke about some of our European cousins putting towels on sun loungers to reserve them but, believe me, some Britannia passengers beat them easily! There are plenty of loungers for everyone if people will not reserve them and leave them empty for hours at a time. Sadly, despite notices in the daily Horizon, this happened all the time. There are some very comfortable 3 seater settees on deck and you would see one person laying down on them whilst others were walking around looking for somewhere to sit. Almost all of our evening meals were disturbed by a young couple on a nearby table who insisted on bringing their tired and crabby toddler down to diner. In fact on more than one occasion the father literally dragged the youngster along the carpet to the table. The toddler, most nights, screamed his way through the meal. On disembarkation there was drama when one woman flatly refused to obey an officer's request to return to the deck above, even when a lift was called for her - pure soap opera stuff! The Atlantic crossing was a good one and overall we were very happy with Britannia and would happily sail on her again. Just bear in mind that she is a big ship and carries a lot of passengers and this is where, if we have one, our hesitation to travel on her again would be. Read Less
Sail Date October 2015
Lovely ship - quite understated decor. Voyage great - one sea day over the Bay of Biscay a little rolling felt a little sea sick but soon overcame it. Food very good - Buffet excellent, Dinner - did not offer cheese and biscuits ... Read More
Lovely ship - quite understated decor. Voyage great - one sea day over the Bay of Biscay a little rolling felt a little sea sick but soon overcame it. Food very good - Buffet excellent, Dinner - did not offer cheese and biscuits always had to ask - unlike previous cruises on P&O whereby always offered. The service was a little rushed. Cabin fantastic. Top deck. Balcony Grab and go hut not operational for the whole voyage - notice up saying under maintenance which I felt was a lame excuse as it was not operational all the voyage. Ports of call very good - most of them able to be independent if you wish. Excursions expensive - one of the excursion was poor as the sun shades you had to pay for and kept on getting harassed by sellers. Sun beds difficult to find one easily but did eventually. Entertainment excellent especially the Headliners. Activities on board were excellent There were children on board (half term) but did not see or hear them. Flying back from Babados in the Dreamliner aircraft was excellent - extra leg room and plenty of films to watch. Read Less
Sail Date October 2015
We have just returned from 14 days on the Britannia, sailing from Southampton across the Atlantic to the Caribbean before flying back from Barbados. First impressions on entering the ship was not good, the atrium was like sitting in a ... Read More
We have just returned from 14 days on the Britannia, sailing from Southampton across the Atlantic to the Caribbean before flying back from Barbados. First impressions on entering the ship was not good, the atrium was like sitting in a shopping centre, no sweeping staircases no glass lifts just dull browns and creams sofas and chairs. No background music no piano or dance floor for impromptu acts by the entertainment crew, and certainly no atmosphere. Our balcony room and en-suite had been squeezed to within an inch of it's life, couldn't swing a cat in it doesn't even come into it. We booked club dining in the Oriental dining room late sitting, the menu has been cut to 3 courses, the food was repetitive and bland and silver service no longer exists. Bar staff don't seem to want to be there and are on the verge of being rude and uninterested. Although the on board magazine states that you cannot reserve sun loungers on the decks, you would find it very hard to find one after about 8am, with stories of people even putting towels out s early as 5am! The entertainment on board was laughable, it was very poor with 3rd class acts, the entertainment team was virtually non existent there was no mixing with the passengers during the day or any impromptu acts from them as on other ships. It seems that P&O's policy now is to go for the mass market and forsake their 5 star policy of previous ships, it is now more like Pontins than a 5 star cruise ship. All in all there was no atmosphere on board and it was hard to find anyone with anything good to say about the cruise. Read Less
Sail Date October 2015
Two week cruise on Britannia from Southampton to Caribbean via Madeira, sailing on 23rd October 2015. Four days before sailing P&O advised the ship would call at Tenerife instead of Madeira - disappointing as we had been to Tenerife ... Read More
Two week cruise on Britannia from Southampton to Caribbean via Madeira, sailing on 23rd October 2015. Four days before sailing P&O advised the ship would call at Tenerife instead of Madeira - disappointing as we had been to Tenerife before but never visited Madeira. Embarkation: rather shambolic, P&O apparently employing a new system. Our check-in time at Ocean terminal shown on tickets as 12-3pm, we arrived 12:15. Boarding commenced 12:30 but was suspended after 20 mins as there was a "problem with the airbridge". This lasted 45 mins. Eventually boarded at 3pm. Cruise overall: OK, but we were disappointed with the quality of the ship. Prior to this we had been on Celebrity twice, Oceania once, Fred Olsen twice and P&O once (Azura). We would rate Oceania the best, then Celebrity, then Olsen then P&O. On Britannia we found the balcony tiny, also the bathroom (although the toiletries were good quality (White Stuff), we could hear next cabins TV, there were no nibbles with drinks at the bars unless it was formal night, for a supposed flagship the atrium had no 'wow' factor, and there's no facility to check your account or order wine etc on the TV. Dining: We opted for 2nd sitting in the Oriental restaurant as opposed to Freedom Dining. Lunches were in the Horizon buffet, which was a bit of a crush, and there were three other venues where you paid a supplement. On the whole the quality of the food was OK but no more, for example there was no fillet steak choice unless we paid a supplement. Also disappointing was the lack of attention to hygiene. On the first night and the following lunchtime the crew dispensed hygiene gel but after that there was no enforcement of hygiene practice. Service: Our cabin steward from Goa was excellent, dining room staff varied (some were cheerful, others quite surly), service was slow on occasion, bar staff OK though few seemed to want to enter into conversation, let alone a bit of banter. Deck areas: As soon as the weather improved near the Canaries the sun deck was packed, the pool filled most of the time with children. We didn't pay for entrance to the Retreat. Smoking was allowed in certain areas, but not on balconies. We were on port side so the sun was on our balcony most of the time. Entertainment: We could never get a seat in the LIve Lounge where various cabaret-style acts were on, and seats were difficult to find in the Headliners theatre. Brodies was a pub which had quizzes and karaoke, the Crows Nest was a piano bar but the pianist wasn't on for long. The atrium is three decks high with masses of seating and two bars but we felt Britannia has missed a trick by not having any entertainment here at all (eg pianist, acoustic artist, classical trio etc, which other ships have had). We went to the Limelight Club twice (£22 per head supplement) and saw Kiki Dee and Madeline Bell - very good. Read Less
Sail Date October 2015
My first time on P&O and most definitely my last. Having cruised many times on Royal Caribbean and also Princess Cruises my wife and I decided to give P&O a go as they had just launched the new Britannia. I can honestly say that ... Read More
My first time on P&O and most definitely my last. Having cruised many times on Royal Caribbean and also Princess Cruises my wife and I decided to give P&O a go as they had just launched the new Britannia. I can honestly say that was a big mistake. The ship is not in keeping with a new flagship that's for sure. Our first impression was it all looked rather dull to be honest the Atrium was very bland and did not have the wow factor. It really just looked like a shopping centre that you would find in any city. The service generally from most of the bars etc was very poor the servers did not really give the impression that they wanted to be at work. It was rare to find a server that looked happy. The main pool area was really like being in a cheap hotel complex with every sun bed covered with a towel from early in the morning. The entertainment team were rubbish and all I remember was every time the lead entertainer took the mike she told us about her lovely assistant called Emma! We ate in the Oriental where the service was ok but where has the Silver Service gone? Repetitive food choices to frequent, when it came to pouring the milk into your coffee cup every time the milk was spilt over the table cloth because of the poorly designed jug. The cabin we entered for the first time left a lasting impression on us as it had a spoon wedged in the panelling obviously to stop it from making a noise. 5 days in we had to move as the banging was constant and kept us awake. We moved and night one the fire alarm went off at 2am then again at 3am Overall very poor and one I would not recommend to friends or even people I did not like either. The disembarkation was excellent Read Less
Sail Date October 2015
WE set sail in rainy conditions but the weather soon picked up as we were on our way to Tenerife, an Itinerary change that occurred just before we were to go. However i enjoyed the Mt Teide cable car trip even though we had to queue for ... Read More
WE set sail in rainy conditions but the weather soon picked up as we were on our way to Tenerife, an Itinerary change that occurred just before we were to go. However i enjoyed the Mt Teide cable car trip even though we had to queue for nearly 3 hrs before we finally made the ascent! After that it was sun all the way to St Maarten. Obviously as the sun got hotter the sunbeds became fewer which was a bit of a problem especially as they had been placed so close together. People were out bagging them at 7 am despite daily warnings in Horizon magazine not to. The entertainment was varied during the cruise but I particularly enjoyed Kiki Dee in the Limelight club, The Beatles experience and Peter Howarth (The Hollies). However it would be so much better if there could be 3 performances every night in the Headliners theatre for those eating on the late sitting as there are never enough seats and it would be better if they introduced a ticket system to stop people who have already seen the performances earlier watching again and blocking the seats . OUr deluxe cabin was great , very roomy and slightly bigger balcony than in standard size cabins. We had full size bath, dressing gowns, slippers, fruitx1, canapes x2, chocs and chilled champagne on departure.That was wonderful. The meals in the Epicurean and Glass House and Sindhu and Beach House were great. They always have such beautiful steak even in the MDR.We had a table of 6 and met some very nice people . Dominica was great where we did Whale watching, and Grenada the lobster snorkelling in a sailing boat ws also a great trip even though we were drenched with torrential rain at the end! Good flight with Thos Cook to Gatwick in Premier which i would recommend if you can afford it. Great holiday overall. Read Less
Sail Date October 2015
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.5
Rates 5.0 N/A

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