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5 P&O Cruises Britannia Mediterranean Cruise Reviews

First went on P&O canberra in the 80s' but this new one is not as good as the top class ones we have been on. RCI, Princess, and Holland America are the premier league ones.This new ship is very drab.The passengers who all deserve ... Read More
First went on P&O canberra in the 80s' but this new one is not as good as the top class ones we have been on. RCI, Princess, and Holland America are the premier league ones.This new ship is very drab.The passengers who all deserve a holiday age in 80+ if you do not have a wheelchair,scooter,walking wheel frame or walking stick you are in the minority.This is meant to be a family friendly ship? No so the children like us like ice cream, £1.95 a scoop or £2.15 for a Magnum on a stick.All other good cruise lines have these free.The shuttle bus in ports are £4.00 each way other cruise lines are free.Gratuities are £7.00 a day pp.14 night cruise is £98 With 3500 passengers = £343.000,and tips not going to the crew who have told us they get paid in US dollars.The cabin and bar staff and restaurant crew are excellent..The Headline theatre holds 930 seats for 2 shows a night.= 1860, then with 3500 passengers this leaves 1640 people who cannot see the main show.Dining is moderate to poor..Health & Safety, washing hands with anti bacterial is most important, the Horizion buffet has sinks to wash on entry,but the main dining rooms dis not have until we reported it,the the sprays were put in place at the entry to the dining areas..If you go ashore you have the sprays on you return to the ship,but if have all aboard by 4-30pm the sprays are taken away at 4-15pm so the last people on board cannot clean their hands. Read Less
Sail Date April 2018
The worst 2 weeks of our life, this was supposed to be our honeymoon! Where to start... Firstly we arrived in our balcony cabin to find remaining confetti from someone who must have had the room before us i imagine, no tea bags, coffee ... Read More
The worst 2 weeks of our life, this was supposed to be our honeymoon! Where to start... Firstly we arrived in our balcony cabin to find remaining confetti from someone who must have had the room before us i imagine, no tea bags, coffee or milk available we had to wait 30 mins until someone bought us some. The first night- major design fault in balcony rooms, balcony doors did nothing but creek! The next day after no sleep we askes to speak with a manager in reception where the inconsiderable woman told us we would have to come back as he was unavailable until 5pm, no apology no care whatsoever. After numerous complaints we made they finally decided to move us into a different cabin for the night- relief? I think NOT the useless people moved us to another room which were right next to the flippin boats generators! Horrible grinding and vibrating noises! So once again (its now 11.45pm) we called reception and 20 min later they bring us a new key to another room! At this point i believed i was going insane the new room they have us for the third time made the same horrendous noises as our first room! At this point enough was enough we asked the staff member to call reception and explain to them that this was not acceptable, when the staff member came off the phone he told us we had to go to reception in our pjs as they would not come to us at this point i think any sane person was contemplating jumping off the ship due to no sleep for over24 hour! Once we got to reception i asked the manager to make his way to once again ANOTHER cabin where we them offically gave up as it was a situation we were never going to win! Dining- no organisation whatsoever!! We were not "allowed" to reserve a 2 person table it was a first come first serve which is ridiculous considering how many passangers there was even after explaining to the dining manager it was out honeymoon and we didnt think waiting 45 minutes every night for a table was good enough after paying over three thousand pound he seemed absolutely useless did not show any interest in what we had to say, no resolution once again. The food in the "Horizon" dining room was TERRIBLE everything was reheated right down to the poached eggs! We saw the so called chefs bring out the pre cooked poached eggs out and throw them back into hot water to warm them up! The same happened with some fish my partner had! He saw the chef place the tray in the microwave to reheat when my partner asked him why he did that the so called chef replied with "theres too many people this is how we do it" absolutely unbelievable we could not believe what the heck we were seeing or eating! For 11 out of the horrible 14 nights we were on this night mare we ate at the "beach house" where it was the best of a bad job each night we paid an extra £19 a night as there was a subcharge to this resturaunt another joke in its self! Room service- an absolute con! So our cruise apparently is "all inclusive " well dont be fooled what a big fat lie that was! They charge you for everything other than your poxy brekki! I ordered a pizza one night the pizza arrived like it had been sat in a box for the past 3 months, dry burnt and completly inedible i called room service and immediately asked them to take away the food and i was not going to pay for it- 4 hours later the pizzs remained outside our cabin door!! I seriously would not feed any of that food to my dog if i had one! Burnt toast, no grilled meats weve been living a nightmare! Staff- exceptionally RUDE other than our cabin steward Suneesh and the staff from the beach house restaurant, the rest of them had no idea what was going on from reception staff to chefs to managers absolutely disgusting i have never experienced anything like it. There is not one good thing we can say about out 14 night experience on p&o i urge anyone who is contemplating travelling with them to NOT do so, all they want you to do is spend all your money! Lets not forget the "service charge" of £98 per person i think NOT i can assure you all now they do not deserve any service charge. Thanks p&o you truly ruined our honeymoon not that you care ! Wont be wasting money with you. Read Less
Sail Date April 2018
Been on 8 cruises to date, with various companies and this was simply the worst ever cruise experience bar none, a purely rip off money making exercise on the behalf of P&O, Far too may faults to list here, our advice is simply to ... Read More
Been on 8 cruises to date, with various companies and this was simply the worst ever cruise experience bar none, a purely rip off money making exercise on the behalf of P&O, Far too may faults to list here, our advice is simply to book elsewhere, Lifts poor, everything is extra and a pure effort to extort more money from you, there is no promenade deck, no central staircase, it is easy to get lost on the ship, an emergency evacuation would be a very " interesting" proposition, the cabins are very poorly sound insulated and noisy. Crew were rude and disinterested, WI fi at £12.50 per day only worked for 8 hours, the librarian was simply one of the rudest, most arrogant men I have ever had the misfortune to deal with, refused to conternance any refund without a massive argument and a recourse way above his pay grade Read Less
Sail Date July 2016
I choose this cruise having been on two previous P & O Cruises and thought we would try the new Brittania ship - What a terrible mistake. This ship is just a money making pig for P & O and they have no regards for there passengers. ... Read More
I choose this cruise having been on two previous P & O Cruises and thought we would try the new Brittania ship - What a terrible mistake. This ship is just a money making pig for P & O and they have no regards for there passengers. Just like other passengers we booked this cruise on the first day they went on sale and what do you know just after we had paid our final bill the cancelled one of our ports of call - Gibraltar and gave us Guernsey - what a joke. I like all the other passengers would like to know when Gibraltar informed P & O when they could not dock at the port - I am sure it was before we all paid our final bills. Even thou our stateroom was great it could not make up for the very poor food that was offered or the constant quizzes. As other passengers on this cruise NEVER AGAIN. Read Less
Sail Date July 2016
First up I would like to point out that P&0 are normally pretty decent value for money as they tend to be cheaper than most of the other cruise lines and as such I don't expect five star and will travel with them again however not ... Read More
First up I would like to point out that P&0 are normally pretty decent value for money as they tend to be cheaper than most of the other cruise lines and as such I don't expect five star and will travel with them again however not on this ship as it's a disappointment. I'll get the whole Ant 'N' Dec thing out of the way first. I realise that some disruption would be taking place on board however had no idea as to how bad it would be. I was informed that the main pool area would be restricted for a few days but in reality it was not full functional and open to use in it's entirety for a full week (half the cruise) which cause many passengers upset as seating around this area was very limited. The ITV crew on board thought it was their right to commandeer some of the lifts most of the time at the detriment of paying passengers. They were also rude and ignorant to people around. I booked this cruise with hope of actually seeing some of the 'celebrities' on board and being part of a TV first, how mislead was I? As only under twenty five percent of passengers were fortunate enough to see the actual show 'live' and a quarter of them being show winners this was nit the case. I was forced to see the show from other venues (I choose the theatre) which was no better than watching it from my armchair at home. Even after the show the celebs seemed to make a quick disappearing act so nothing gained there then. Kind of pointless! Now to the ship: Food in the MDR was at best okay if a little bland and limiting in choice with no wow factor. Service from waiting staff very poor, they for example would approach you with sauces/gravy etc. after about ten minutes into your meal when you were half way through it. They would knock into you whilst trying to get past, they would stand over your table waiting for you to finish and bugger off. I normally do pay for at least one or two of the signature restaurants but on this cruise we were forced to dine at least five times just to experience some good food, this defeats the object. Buffets are never that great unless you cruise with the more quality lines but this one was abysmal. It served the usual standard breakfast options which were okay but with no thought to layout and organisation eg certain food items which went together like bread and butter placed miles from each other causing much chaos with people passing one another like headless chickens. Lunch was the same boring options every day consisting of curried everything and other Indian things that looked as if they had purchased a job lot form Iceland and tasted as poorly. Same can be said for the synthetic desserts that were wheeled out every day. There was no thought or imagination whatsoever. Afternoon tea was by far the worst I have ever eaten with limited choices and stale bread for sandwiches. During the day there was little to do except attend numerous sales pitches described as entertainment. Night-time: This along with the dining experience plays a big part in a cruise holiday and is something to look forward to as P&O normally have an excellent theatre team, not on this one they didn't! Some folk walked out of the shows because of the poor vocals by certain members of the team as they should't have ever been allowed a microphone in their hand, some were good though. The shows seemed very rushed and not that well thought out. The best shows involved the 'brought on' entertainment as they were very good. Cabins were fine and kept clean unlike quite a few of the cabin stewards who constantly smelled of BO, yes you read that one correct. You would pass them in the corridor just wondering how strong it would be. Rather than waiting to complain on my return to home I decided to do what we are all advised to do if you have any issues on board and spoke directly to the relevant people behind the reception desk. This was probably the most pointless exercise of the whole thing in that nothing was done at all, yes certain amendments were promised but even after speaking to these people every day of the second week still nothing was done. I came away feeling that the reception staff were a complete waste of time as they served absolutely no purpose whatsoever. Ports of call were good but would have preferred less time in Barcelona and had an extra port elsewhere. I know there will be a lot of folk who will think that my review is too hard to believe and that I'm going 'overboard' with my description and that maybe I'm just one of those people that like to complain and is never happy. I'm not at all! I love cruising and have now ten cruises under my belt over the last seven or eight years (four with P&O) including RCI & Disney and in general have loved every one of them and have at some point came away from them feeling very impressed at how things are done to make you the passenger happy. This I feel puts me in a decent position on what to expect from a cruise line and ship and because of this I can make comparisons. I'm not hard to please or impress but when I pay out my hard earned for something I expect a decent return, which I didn't get. I haven't mentioned everything here as I've probably bored most by now so I will leave it at that. I have read some good reports about this ship which bemuses me although expectations can vary amongst people. Would I use P&O again? without a shadow, just not this badly designed ship. Read Less
Sail Date March 2016
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.5
Rates 5.0 N/A

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