Just returned from the 14 day canary island cruise on Britannia. I am sorry to say it was the worst cruise I have ever been on culminating in four days of food poisoning. The ship is dirty and run down, there are stains on the carpets almost everywhere you look and the food in the Peninsula restaurant was bland, tasteless and repetitive. Our cabin was small and in common with the rest of the ship, ...
We chose this cruise as the itinerary suited our needs. Prior to joining the cruise, I tried to contact customer support as my mother, who was joining us on our cruise, was given a boarding time of 3pm while we were boarding at 12:15. Our travel agent could not get the times changed and advised us to contact customer services. I e-mailed them and am still awaiting a reply. I also contacted the ...
Chose this cruise because of the ports and the time of year. First three days were excellent then the Norovirus outbreak god out of hand and pools were emptied, buffet was closed, all venues on the ship were single entry with staff enforcing the use of hand sanitisers. Loungers were put away mid afternoon to scrub the decks. Handrails and lift buttons could not be touched. Menus, condiments, etc ...
Having been on the boat exactly a year prior when it was like a busman's holiday for the rescue services and the hygiene and couldn't give a monkeys attitude of the overwhelming majority of the staff was an utter disgrace, we put it down to leaving on Fri 13th and them on their last cruise before leave.
The ship itself is beautiful, not worthy of the clowns running it!
So to this year, the ...
After a first and very successful cruise on Ventura in 2017, my husband and i were immensely looking forward to our 2nd cruise on Britannia in October 2018.
We read the reviews; just as we had for Ventura; but dismissed them as there had been bad reviews of Ventura too, but we'd not had a single issue (apart from a minor dislike of the buffet restaurant which we found ...
Ship: Britannia.
Cruise Number: B809
Date of Cruise: 8th April 2018.
Southampton Ocean Cruise Terminal:
After arriving by transfer coach at the designated time we were directed to the cruise terminal. Although we had priority boarding status no P&O staff were available to inform us of which desk was allocated for priority boarding passengers. Finally after checking in and requesting ...
After 15 years of cruising with Royal Caribbean and Celebrity cruises ... the choice came up including Britannia for a transatlantic cruise to celebrate two 70th birthdays......assuming that the reputation of P&O was alive and well .. we decided to book with them ... even the cruise agent suggested that the standard passenger on P&O was more discerning and service minded... so we booked.
From ...
As the headline says, we expected better from P & O. For a ship that is just over 2 years old it is starting to show signs of wear and tear and the lack of staff for general maintenance, cleaning and restaurant service is much apparent.
Pros:
1. Very good food.
2. Very good live entertainment and daytime presentations by guest speakers.
Cons:
1. The 'Freedom Dining' is an ...
Having cruised with P&O every year since 2000 we have experienced a steady decline in food,service and overall quality in this time.Especially I would say accelerated in the last 5 years.
This year we have cruised twice on Britannia and each time we (our Family ) take 5/6 cabins ,this time we had 2 suites and 4 balcony cabins,needless to say, its not a cheap holiday.
Suite ...
2nd time on Britannia this year made the mistake of booking two at the same time. First time I was not impressed but had to go on the second one. Went into the cabin and went to make a coffee. Inside of kettle was RED RUSTY. called reception and it was collected, returned 8 hours later unusable because of the smell and taste of plastic. Gave it to cabin steward who went into bath and said it just ...