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18 P&O Cruises Britannia Mediterranean Cruise Reviews

We wanted to visit Madeira and Lisbon so we chose this canary island cruise and booked one year in advance.The sailing was smooth and the cabins were of a reasonable size.The ship was in good condition and clean.The problem was that there ... Read More
We wanted to visit Madeira and Lisbon so we chose this canary island cruise and booked one year in advance.The sailing was smooth and the cabins were of a reasonable size.The ship was in good condition and clean.The problem was that there were too many people and this made it very difficult to get into a lift.We were on level 11 so needed the lift.This meant waiting a long time to find space in the lifts. We had anytime dining so that was a good decision but the Horizon Buffet restaurant was always packed and people would have to walk around with trays in hand to find a seat which more often than not available.So some people had to walk outside to eat on the tables near the pool. The food in the restaurants were the same menu with a little difference every day.The entertainment was SO SO. Too much emphasis was placed on selling rather than their guests.One day they barricaded the area where the sales were going to take place and were turning away passengers who had to find an alternate route to proceed towards the place they were heading for.Everyday there was a sales leaflet in your cabin.I found this a bit overpowering. The best thing about this cruise were the ports of call and the Indian staff. Read Less
Sail Date September 2018
Decided to try a cruise from southampton. Embarkation very good disembarkation exceptionally good. This ship does not have any wow factor and appeared to be a little bit on the dull side with decor and is quite bland. The cabins are ... Read More
Decided to try a cruise from southampton. Embarkation very good disembarkation exceptionally good. This ship does not have any wow factor and appeared to be a little bit on the dull side with decor and is quite bland. The cabins are functional but the bathroom area is the smallest we have ever used on any ship as when you step out of the shower to dry yourself it is a tight space and on this particular cruise there were a vast number of disabled and elderly people who would have found this space very tight and I cannot believe there were sufficient disabled cabins on the ship to cater for them. There were an abundance of very large people also on the cruise and they could not fit in the bathroom space and went to the Spa to have a shower. The food in the Horizon Buffet was exceptionally good with a vast choice, there were also 4 speciality dining options on board with a cover charge of £25 per person this was also the charge for the Limelight Club which is a type of supper club where special guests performed. The entertainment in the theatre was very good but always full resulting in standing at the back, this spoiled any show as there were alot of people who had no idea what the show was but were there as it was a free show and promptly fell asleep and remained asleep even through the amazing voice of Sam Bailey. Apart from Bingo every lounge you visited seemed to be holding a quiz of some sort. Not an uplifting cruise by any means. Read Less
Sail Date April 2018
Hi, Hopefully you will not be board by the length of this but felt it would be useful to give some hits and misses for the cruise I have just been on. The sea was a little rough on the way to the Canaries which personally I think is ok ... Read More
Hi, Hopefully you will not be board by the length of this but felt it would be useful to give some hits and misses for the cruise I have just been on. The sea was a little rough on the way to the Canaries which personally I think is ok - sick bags were at the ready on the stairs and hallways! It was sad to hear over the tannoy of so many medical emergencies. One was at about 11:30 on the second evening - resulted in the passenger being airlifted off. All very sad. I believe there were about 10. The age range of this cruise seemed to be the older end of the market. Positives - Limelight club was great - we watched Jacki Graham, Sean Williamson and Gareth Gates. All stoped after the performance and chatted with us and had photos taken. Food in this venue was very good and it was a nice intimate venue (about 100 of us in there) - Beach hut served lovely food as did the Glass House - We liked the ship and found getting around it no problem - Entertainment - this was great all barr the Pulse group which we found to be below parr. One of the male members kept forgetting his words and 2 of them just kept messing about, not very professional. Was a treat to see Sam Bailey in the theatre. - Cabin was absolutely fine and the large showers were good. - Tea and coffee in room was good - Madeira - wonderful island, we did the cable car and toboggan - such good fun, would recommend it. - Enjoyed the flower corsage and buttonhole class. - Some good films on the in cabin entertainment Negatives - Oh dear, the food ..... eeeekkkk !! We only ate in the main dining room 1 time out of the 14 nights. Awful, you don't get what you are expecting and was rather bland. It is a shame that you have to pay extra to eat in venues to get decent food ie. Beech House, Limelight etc.) - Thermal suite - another oh dear .... cost £300 for us both to have use of this facility. Hydrotherepy pool, water beds, steam rooms, hot stone beds etc. For the majority of the cruise at least 4 of the items did not work. When complaints were raised with the Manager of the Spa she shrugged her shoulders and did nothing. We did complain to the main reception and were given back £150 as a gesture of goodwill. We were not the only ones who experienced problems - The wait in line to get back on board after getting off the boat at various destinations. One day we waited over half an hour in the heat to get back on board. - P&O are missing a trick with the drinks packages, other cruise lines offer a more varied choice. - No equipment on the sports court to use - what is the point of having basket ball hoops etc. if no ball to play with! All in all it was a nice holiday, however I think we will be going back to Princess as we missed the extra luxuries you get with them and the food quality. Read Less
Sail Date April 2018
Our 3rd cruise on Britannia and our 11th cruise with P&O. Britannia is a superb ship and provides the best facilities of any ship in the P&O fleet. Cabins are more modern, with lovely bathrooms (including glass shower doors, ... Read More
Our 3rd cruise on Britannia and our 11th cruise with P&O. Britannia is a superb ship and provides the best facilities of any ship in the P&O fleet. Cabins are more modern, with lovely bathrooms (including glass shower doors, not clingy curtains) and superb large screen HD fully interactive TV's with lots of free 'on demand' movies. We find the Epicurean to be the best restaurant at sea and we also enjoy the food and experience of the Glasshouse (great food and superb wine flights) and Beach House (incredible steaks). Sindhu is much liked by the ladies in our family, but I am often a little underwhelmed by the food, which is a surprise as Asian food is my favourite. We had Freedom Dining and the service and food quality in both the Meridian Restaurant (dinner) and Peninsular Restaurant (lunch) was consistently excellent. We read lots of negative reviews about this and can't understand it. We are foodies and are happy to pay top dollar for great dining experiences, but cannot fault what P&O offers in the all inclusive restaurants. We like to experience the Select Dining restaurants, but if they weren't available or we couldn't afford them, we would still have a great experience, food wise. The itinerary on this cruise was a little more varied than the usual P&O Med cruises, with Cadiz and La Spezia being lovely surprises as they were both great new ports for us and, in the case of La Spezia, a great improvement over dreary Livorno. We were underwhelmed with Marseilles and Cagliari. Lisbon and Monte Carlo are always good locations. Monte Carlo provided the high and the low in the same day. We have been there 3 times with P&O and they always seem to make a hash of the tender operation. Getting ashore was fine, as we left it until the crowds had eased, but the problem was getting back to the ship. As is often the case here, a swell developed and sea conditions became choppy. Obviously P&O can't influence that, but what they could do (but don't) is delay the departure of each return tender until a few minutes before a docking bay is going to be available on the ship. Rather than do this, they dispatch the tenders from the (calm) port the second that they are full and you end up bobbing around in rough sea for 10-15 minutes waiting for a berth. As a result, countless passengers start to get very sea sick and distressed. Deck officers refuse to accept that they could do this better and the captain always comes on the tannoy and commends the crew afterwards! They steadfastly refuse to accept that they could do this so much better and fail to consider passenger comfort. Very poor. Thankfully, the day ended on a high with a great firework display (International Firework Festival), which provided the one big positive aspect of having our huge aft (port side) corner wrap balcony as we had the best view of anyone on the ship - and no crowds. It was a shame that we couldn't hear the music that the fireworks were choreographed to, but that's nit picking! On the run from Cagliari to Gibraltar, we had to make an emergency diversion to Almeria to offload two very sick gentlemen. This was handled very well as it is not a cruise port and a ship had to be moved off a stone loading berth to accommodate us. I really felt for the families of the sick passengers with over 1,000 passengers gawping at them from balconies and open decks during their moment of extreme stress. Your first thought is that you hope that the sick passengers will be OK, closely followed by hoping that they are well insured. It must have cost tens of thousands of pounds to divert and offload them, and I suspect that P&O seek to reclaim those costs, as it's a private healthcare environment, not the good old NHS. In spite of several hours delays as a result, we only arrived in Gibraltar 50 minutes late. Just goes to show how much slack they have in the timings and begs the question as to why they leave ports so early these days (the obvious answer being fuel savings due to running slower). Entertainment on this cruise was, for us anyway, inadequate. The Headliners Theatre group were very good (far better than the dreadful lot we had on Aurora in May who couldn't sing), but only did a handful of different shows over the two weeks. Bit of a holiday for them as well! Other acts just didn't appeal, other than singer Jenna Lee James, who was very good. We paid extra to see Clare Sweeney in the Limelight Club. She is a good singer and personable, but some of the song choices were dire. Having told us that the average age of passengers on the cruise was 48, why she thought that songs such as Vera Lynn's "We'll meet again" was appropriate I will never know. She put on a show targeted at very elderly passengers, a typical failing of P&O I'm afraid. We usually enjoy the guest lecturers and have had some great ones over the years. On this cruise, there was just one and she gave talks on one very narrow subject (oceans) only. These didn't appeal, so we didn't go. Furthermore, Horizon magazine gave no indication as to why she was qualified to give these talks. Is she an academic, perhaps a celebrated author? Or maybe just someone who has boned up on a subject (Mastermind style) to blag free cruises? I will never know! Although Britannia has some design flaws (notably the soot problems at the back of the ship, the lack of a proper Promenade deck and no mid-ships stairs, the latter of which will be rectified at the next refit), we still like her and find her to be the best ship. First time cruisers (of which there were 1,000 on this cruise) will probably leave impressed in almost all respects. More seasoned cruisers will know that other elements can be done better and may find that the overall cruise experience is better on other ships. Hopefully, the new ship due in 2020 will address Britannia's few shortcomings. Read Less
Sail Date July 2017
I chose this particular cruise as it was a no fly cruise and also wanted to experience P&O's flagship Britannia, embarkation was very smooth having already learnt not to get there early i arrived spot on the time advised, upon ... Read More
I chose this particular cruise as it was a no fly cruise and also wanted to experience P&O's flagship Britannia, embarkation was very smooth having already learnt not to get there early i arrived spot on the time advised, upon entering the ship we came straight into the atrium which was a sight to behold, but things were not so great from there on. As this was a last minute booking our room was allocated at the port and boy did i wish i had booked earlier, the cabin was very small and the bathroom or should i say pod was so small it would be impossible for any adult to prepare themselves in there. The beds were also small singles and were obstructed by bunks hanging from the wall! The cabin steward was great and kept the cabin clean and fresh. Onto the rest of the ship now and to be fair it was pretty damn good, shame about the price of drinks on board and the cost of odds and sods in the small under stocked shop, we were given the later 2045 pm dining slot which suited us fine but it did seem the waiters were getting tired by then, the food was certainly not the best i have had on a P&O cruise and the selection was pretty repetitive, so on three evenings of this eight night cruise after reading the menu we left politely letting them no there was nothing to our liking on the menu, but would have thought they could have offered something else (as they have on other cruises) Buffet dining was far superior amazingly, and had a varied menu for all tastes every day. The entertainment too was pretty poor, again something i have noticed compared to previous cruises and being as a smoker i found it really doesn't cater for smokers very well, overall i think Britannia will need to sharpen up on the issues i have pointed out to really shine as the best of British. Read Less
Sail Date September 2016
Just returned from a 14 night cruise around the Med on Britannia, celebrating my birthday with my close family. Wish i could say what a fabulous ship she is, but i am left feeling somewhat disappointed that most of the time i was bored! I ... Read More
Just returned from a 14 night cruise around the Med on Britannia, celebrating my birthday with my close family. Wish i could say what a fabulous ship she is, but i am left feeling somewhat disappointed that most of the time i was bored! I am surprised that a ship boasting to be a family ship has very little "family" activities to participate in, however if you want time away from the children the kids clubs were excellent and kept them amused most days, but i felt sad that we were not having experiences together onboard. Most of the evening entertainment seemed very adult themed too.Throughout the whole trip the only family activity we took part in was juggling (thanks to Abbie for teaching us)! If you like quizzes then you will be very happy as there were a million of these a day. The food however was great, and we were very well looked after in the Penninsular dining room. My daughter has a gluten intolernce and Francis (the head waiter) made sure every day that her following evening meal was suitable and enjoyable. I knew at the time of booking that the room size was always going to be a bit of an issue and that was the case, I would suggest with two adults and two teenage children you spend that bit extra on bigger rooms as we lived (literally) on top of each other. Manoj did an excellent job at keeping our room clean and the beds were set up and put away each day. We visited some amazing ports, Rome by far being our favourite, but was disappointed that we had Gibralter changed at the beginning of our holiday, then we couldnt tender in Monte Carlo because of high waves. The captain was very apologetic and gave us extra time in Barcelona, although disappointed better to be safe that sorry. The ships decor was very dark, and Brodies bar felt like we were down the local pub, a very grimey pub, with no atmosphere. One pool table for all and a casino down the other side. Costa coffee didnt taste like costa coffee at all and they had the cheek to charge £1.60 for water to add to the teabag in a cup which you could have gotten in the Horizon for free! Feel really sad that we have spent alot of money on my birthday cruise and have come home feeling we wished we'd have gone somewhere else as a family. The ship is just too big and feels like a money machine...such a shame! Read Less
Sail Date July 2016
We also travelled to the Baltic Capitals on Britannia in June 2015 (14 days) and although some of the many niggles have been sorted, we were still not impressed second time around. This was our 4th cruise this year and we are seasoned ... Read More
We also travelled to the Baltic Capitals on Britannia in June 2015 (14 days) and although some of the many niggles have been sorted, we were still not impressed second time around. This was our 4th cruise this year and we are seasoned cruisers. Our cabin was in the mid ship area and we suffered badly due to the lack of a staircase above level 7, therefore the lifts are very busy and often full at prime times. When the weather is poor and passengers want to use the lounges and indoor seating areas, it can be difficult to find a seat. The cafeteria is also a very difficult area to find a vacant seat at busy times. Balconies and bathrooms in cabins are small, but are still comfortable. Our stewardess Rona was excellent and room service very prompt. Embarkation took about 2 hours (we arrived 10 minutes before the appointed time at 1pm ). This was, however, better than the 4 hours it took in June! Our cases arrived outside the cabin shortly after us. Disembarkation was much better, as was the case in June. The atrium area would benefit from some occasional entertainment (piano, string quartet say) and watch out for poor service, long wait for table clearance and lack of seating in the Java Coffee Bar. Don't wave a prepaid coffee card at the waiter to draw his attention, they prefer to respond to your charge card, with its additional tip possibilities! A good directional tip around the atrium is to go to the staircase end to go forward end of the ship. Trying to find your way around Britannia is not easy, due to its size, even after 2 cruises on board. The 2 ordinary dining rooms work well enough, without the need for much waiting if on freedom dining. The waiters are efficient and polite, if lacking in much charm. We dined twice in the Limelight club where the service was subject to delays and the food was served very cool on the first night. The menu selection is restricted in choice (only 2 starters, 3 main choices and a single take it or leave it pudding) Our second time menu was better, but still not great, considering we missed the gala diner in the main restaurant!! You expect much better when paying a supplement. We also used the Sindhu restaurant, which was excellent and well worth the supplement we paid. The various entertainment bars and theatres, are all very small for the number of passengers on Britannia and you must arrive very early if you want a seat. The Studio was over crowded for an audience with an Italian Chef personality, with guests sitting on the stairways and standing around the verges. However the Crowsnest is very comfortable and good for late night piano and drinks. We took 2 shore excursions. A full 10 hours tour for the Excellence of Rome, as we had never visited this city before. It was about £100 each and included a very poor restaurant lunch. However, the overall tour was good and included a long walk around the Colosseum, Forum Area, Trevi Fountain, Vatican Museum, The Sistine Chapel, St Peters and the Vatican Square. The two guides provided were very good. The 2nd tour was into the Corsican mountains for about 3 hours in the morning. Although it was picturesque, it was not unusual or captivating. P and O are not good at communicating with their passengers wishing to visit ports of call without the need for a tour. No maps are pre provided on board, off loading points are not given for shuttles or lengths or directions for walkers to go alone. The 6 main attractions should always be described in ports, with their location. Not everyone can get to port of call talks, or sit through a presentation on P and O tours! Watch out for queues on returning to the ship, if near to lunch times or prime time tour returns. You can wait for some time in the rain or heat. The standard of entertainment is on a par with most other cruise lines, nothing outstanding and nothing bad. From our view point this cruise ship and voyage fits snugly into the "average" rating and we are unlikely to return to Britannia or P + O in the future, having experienced them twice within the past few months. P + O appear to being going for mass market cruise customers and falling short of their previous 5 star ratings, for which their brand was noted. Read Less
Sail Date October 2015
My husband and I have just returned from our two week cruise in the Med on Britannia. This was our first time sailing with Britannia and our first time embarking from Southampton. We found it difficult to find the correct dock as the ... Read More
My husband and I have just returned from our two week cruise in the Med on Britannia. This was our first time sailing with Britannia and our first time embarking from Southampton. We found it difficult to find the correct dock as the postcode given in the information pack directed us to another area of the port and we had to ask several times for the correct directions. The embarkation process ran very smoothly for us as we were given priority boarding. The embarkation staff were very efficient and polite. First impression of the ship was it was very Big! Inside, everything seemed very 'dark' and 'brown'. The Atrium had no "Wow!" factor, the only redeeming feature in the atrium was the stalactite chandelier which changed colour occasionally. The atrium looked more like a high class shopping mall - there was no opulence about it and no 'drama' in the single spiral staircase to attract the eye! We had a balcony cabin which was much smaller than we're used to compared to other cruise ships we've travelled on before (we are seasoned cruisers) and as for the en suite, that gives a whole new meaning to the phrase "not enough room to swing a cat!" It was tiny! I wondered how on earth some of those very large passengers managed to get into the shower cubicle! The main issue for us with Britannia was the fact that there was no public stairwell between deck 7 & 8. Our cabin was on deck 8 midship and it just seemed strange that we had to access deck 7 by using the lift every time or by walking either forward or aft to access the stairs to go down or up one deck. We noted that a lot of quite elderly folk commented on this stating that they would like to use midship stairs as a form of exercise! There is a midship stairwell between deck 7 & 8 but this for crew access only. The midship stairwell was opened for the muster station exercise but was closed immediately afterwards which caused a reasonable amount of chaos and those of us who were unfamiliar with the layout of the ship did not realise we had to walk to the forward or aft of the ship to access the stairwell so ended up waiting in the public areas for some considerable time for the queue for the midship lifts to clear in order to return to our cabins. PLEASE BRITANNIA - can this issue with the midship stairwell be resolved before a real crisis occurs? It would also be useful to have more seating in the public areas. If you sit at a table you feel obliged to purchase something to validate your reason for being there. In the ship's favour there is a laundry area on every deck which was very useful! We didn't have to pay a fortune to have our smalls washed! As far as the onboard activities go, there was a reasonable variety but I think it would have been useful to have an indoor swimming pool where an activity like aqua aerobics could be offered for those of us who want to exercise but find the gym a challenge. The only indoor pool was the small hydrotherapy pool only available via the Spa. The shore excursions were generally good but quite expensive. We would have appreciated some information re: how to explore the destinations on our own. The "Spanish for beginners" lessons were very good so well done to Anna! The entertainment was generally average with a couple of good acts. The theatre was very small for a ship of that size. In order to get a seat at any of the shows we had to arrive at least 30 minutes before the start of the performances. We opted for 'freedom dining' which for the most part was fine. The service was a bit slow at times and the option to have Non-Alcholic wine with our meal seemed to baffle the wine waiters! It was very expensive as you could only purchase it by the bottle and not by the glass! There was one occasion when there was nothing on the menu that we liked so we ordered the soup and nothing else! Breakfast in the Buffet was rather repetitive and I had to ask for Vegetarian Sausages to be cooked as this was not on the menu! I'm sure I'm not the only person that doesn't eat Pork! We went to the buffet dining area to the Caribbean themed buffet. This was very interesting as the only authentic Caribbean foods available was the very mildly spiced BBQ Jerk Chicken and the Sweet Potato fries! The Rice & Peas was not in the least bit Caribbean! - Please can the chefs research these menus before offering them to passengers as authentic cuisine. Even the tropical fruit salad was disappointing - it was garnished with Parsley! Why? My husband spoke to the chefs regarding this and he was informed that a corporate menu is used on this ship. Please review this, as a corporate menu really does not work in all cases. When using 'themed' buffets - please try to make it authentic! My husband and I chose to celebrate our Wedding Anniversary by dining in the Sindhu Restaurant, the best eatery on the ship in our opinion, with a reasonable cover charge. It was excellent value for money! We received a warm welcome, great food and the staff were very attentive. They made us feel special on our Anniversary! Well worth the extra supplement. Read Less
Sail Date October 2015
Ship was fantastic despite some teething problems. All staff were friendly and helpful. Some , particularly cabin steward and restaurant staff fall into the excellent category. Food was excellent but the menu in the main restaurants failed ... Read More
Ship was fantastic despite some teething problems. All staff were friendly and helpful. Some , particularly cabin steward and restaurant staff fall into the excellent category. Food was excellent but the menu in the main restaurants failed to offer the variety we have experienced on previous cruises. Lifts, particularly in midships were pathetic. With no stair access between decks in midships we had to use lifts to even go up or down 1 deck or walk half the length of the ship to get to another deck. Overall the lifts were too small and the lifts regularly went past decks without stopping. This may seem like a petty issue, but try living like this for 2 weeks. Also it took us 47 minutes on disembarkation day to get a lift from B deck to our exit meeting point. For a Fleet Flagship this is an embarrassment. Read Less
Sail Date October 2015
The potential to be a brilliant ship. However, it did have a split deck (deck 6) and lacked a good size promenade deck to stroll around. One pool was out of order for the duration of the cruise and a whirlpool tub was out of order for a ... Read More
The potential to be a brilliant ship. However, it did have a split deck (deck 6) and lacked a good size promenade deck to stroll around. One pool was out of order for the duration of the cruise and a whirlpool tub was out of order for a few days. Embarkation was chaotic because the connecting bridge to the ship wasn't sitting properly although check in staff were very polite and efficient. The food was very good to excellent. I am a Coeliac so have special dietary needs. The head waiter in the Peninsular restaurant was brilliant in sorting out a suitable (and scrumptious) menu for me. Well done. The entertainment was great. We seen Madeleine Bell (singer), Jimmy James (singer), Josh Daniels (Comedian - if you like laughing) and Pulse (8 piece band - 4 musicians and 4 singers, 2 male and 2 female). All were very good and enjoyable. One area of concern I had was that the entertainment venues are 'small ship' so not able to cope with the amount of passengers wishing to use the facilities. Groups gathered in the doorways and at the top of the aisles also occasionally at the top and bottom of the stairs in the atrium. Staff need to politely disperse these gaggles for the sake of health and safety enabling safe transit of the areas. There were three formal evenings and on the third one the ships bulletin said that there would be a 'Complimentary Photo' that night. This IS NOT the case. When I asked at the photographic desk about it, I was told quite haughtily by a female staff member that 'Complimentary' means that they take the photo for FREE but CHARGE for the photo. Eh! I felt the whole photo experience is a scam backed by staff ready to talk down to customers. IF we go on a cruise again we WILL NOT be using the photo shop for anything. This spoilt the cruise for us. Not sure if we will ever use P&O again. This was our first ever cruise. Our cabin steward Jose made the cruise with his politeness, efficiency and helpfulness. Thanks Jose. Read Less
Sail Date September 2015
Embarkation very disappointing, stuck in car pool for nearly an hour missing our slot for 12.30 by a mile. Buffet at Shindu was sadly lacking, no one checking up to replace empty dishes and limited choice. We booked a suite with butler ... Read More
Embarkation very disappointing, stuck in car pool for nearly an hour missing our slot for 12.30 by a mile. Buffet at Shindu was sadly lacking, no one checking up to replace empty dishes and limited choice. We booked a suite with butler for our 70 birthday treat and our first impression was we felt we had stepped back to just after the war with everything dark brown, too much furniture in a very small space. Room divided with large tv unit, one each side leaving a one way system walk round only. Lots of wardrobes and cupboards using up valuable floor space but nothing streamline just bits and pieces. Bathroom had no safety rail in shower but two over bath, definitely a safety issue as I was wheelchair bound for the first time and found it very difficult to get into with nothing to hold on to. Balcony is so narrow impossible to put chairs side by side to look out to sea. Hallways too narrow for wheelchairs to pass by cabin boys trolleys loaded with clean towels, and as for trying to get into a lift that is really a joke, no central staircase, only stairs at back and front of ship which is no use for wheelchairs or buggies. Theatre was so cold we only went in twice poor facilities for wheelchairs. Positives food generally was good but extra expenses at some venues, not sure why they have wash hand basins at the Horizon buffet and only a couple worked causing frustration for many waiting. Our cabin staff and butler were fantastic to me, Roshan ensuring I had something to eat at lunch time on port days to allow my husband to go ashore with friends and our waiters in the Pennisular freedom dining were exemplary, well done to both. Would we go again or recommend Britannia, No. Read Less
Sail Date September 2015
This was our second cruise with P&O and we chose the flagship I will try to give a true and honest opinion. We stayed in cabin A324 on deck 15 which was a superior deluxe balcony cabin. The ship is large and new so decor is very ... Read More
This was our second cruise with P&O and we chose the flagship I will try to give a true and honest opinion. We stayed in cabin A324 on deck 15 which was a superior deluxe balcony cabin. The ship is large and new so decor is very nice, the staff had a very good attitude, the Selection of food and quality was good, cabin smaller than previous ship Azura, balcony was very small and we had no sun because top deck has about 15foot overhang which totally blocks the sun except for about 15 minutes when it sets in the evening, entertainment was ok, Boarding and leaving the ship was as specified and very organised. Bad points: - First week a staff member made sure passengers washed there hands whilst going for food in Horizon Restruant. The second week people were walking through without washing there hands. Balcony was to small and had no sun, we paid the extra money for this type of cabin because we like to chill out and relax on our balcony in the sun. Going on holiday you want to chill out, relax and maybe sleep a little later than normal in the mornings. In cabin A324 on deck 15 you have no chance because at varying times from 3am, 4.30am you have a stampede above on deck 16 where they are laying the deck chairs and moving furniture. I went down to reception and complained but was just the same the next day in fact it happened every day of the cruise. Stairs in midship are closed during cruise. So you either have to wait for lifts or walk to rear or front of ship to use stairs. Read Less
Sail Date August 2015
We have just returned from two weeks on Britannia and having read some of the reviews on this page, we were very apprehensive. However although there is some basis for the criticism shown We did not agree with most of it. The main ... Read More
We have just returned from two weeks on Britannia and having read some of the reviews on this page, we were very apprehensive. However although there is some basis for the criticism shown We did not agree with most of it. The main drawbacks are that there is no promenade deck, the interior of the ship is unable to cope with the number of passengers on board on a sea day and that there is quite literally nowhere to sit at all without buying something to drink. One of Carnivals new features perhaps?. Having said that Britannia is a very beautiful ship internally, the cabins are well thought out and all the public rooms are very tastefully designed. ALL the usual P&O expectations were in evidence, excellent food, superb service and good ports of call. We did not once have to wait for a lift, but one day we waited 50 minutes for a coffee at the Costa coffee shop, not acceptable but par for the course on a sea day. P&O may well pay the price for ignoring the wishes of their typical passengers who do NOT want gigantic ships filled to overflowing with FAR too many people. Our cruise was enjoyable( just) but is an experience we will certainly not repeat, give us the small and mid size ships every time, and if Carnival in their American wisdom decide that we can no longer enjoy them it will be time to look at the increasing number of cruise lines that operate smaller ships. Read Less
Sail Date June 2015
When people ask me why I enjoy cruising so much, I tell them that I'm made to feel like a queen. This was our first P&O cruise. Britain already has a queen, so I guess there was no reason to make me feel like one. That ... Read More
When people ask me why I enjoy cruising so much, I tell them that I'm made to feel like a queen. This was our first P&O cruise. Britain already has a queen, so I guess there was no reason to make me feel like one. That being said, although my husband and I experienced some culture shock (no streaky bacon or bagels to be found at breakfast), overall, we had a delightful vacation. Oops...I mean holiday. We have cruised on Carnival, RCI, Celebrity, Holland, NCL and Princess in the past. We have travelled out of U.S. Cruise ports in Florida, California and New Orleans. This was our first European vacation. P&O had their act together at the Southampton cruise terminal. Just wish they had been more forthcoming about collecting our passports. We were told they would be returned onboard. That was not the case. We did not get them back until after our final port. However, Johan @ the Reception Desk was kind enough to make us copies to keep on hand. We have never had the excellent quality of Reception Desk service that we had on this ship. Yes the room is small and so is the veranda. But the positives include a nice feather duvet, a firm mattress and feather pillows upon request. Also, fabulous suction vent in the bathroom wall. Although it does create white noise, there was never any odor problem and the mirror did not steam up when showering! I quickly learned I was not the Queen when I requested a bath robe and was rebuffed. Our cabin steward asked his supervisor, but our category was not entitled to a robe. Harrumph. We anticipated being unable to participate in trivia games, due to our lack of U.K. knowledge, unless we glommed onto kind fellow passengers. Kind passengers were in abundance. We made some lovely friends. The only excursions we booked were "on your own" tours to Rome and Florence. Like embarkation, this was well organized and worth the cost. Speaking of cost, the U.S. Dollar and the British Pound Sterling exchange is not favorable. The exchange rate vs. Euro is much more favorable. Spouse bought a handsome leather jacket in Florence at a great price. We did not shop onboard. My spouse called the Casino a Casinette. So much smaller than other ships we have frequented and disappointing for him. It was fun reading the menus and trying to figure out what some of the foods were. Fellow passengers helped with translation of: Cullen Skink, Bubble and Squeak and Bakewell Tart, to name a few. However, by and large, for this American palate, the food was not seasoned enough. And, I was unable to get a cup of brewed decaf coffee anywhere onboard. Not even the Java Cafe!! Also, what we would consider easy substitutions, such as having chocolate ice cream instead of vanilla in a sundae (in Glass House), required the waiter asking his supervisor if it was OK. Finally found a bagel on the Meridian lunchtime menu one day! It did not come toasted. Requested it be toasted. The waiter came back to tell us the chef agreed to do so. Sigh...so much work. The Queen was not pleased. We had closely reviewed the floor plan before choosing our cabin and chose one close to the aft elevators. We don't have any disabilities, so we often used the stairs. However, you know elevators are an issue when people get on at 8 to secure a spot, ride up to 16 and stay on to get back down to 5. Having never toured Europe, we loved the ports. I had purchased, online, timed tickets in advance for many sights including The Vatican, the Ufizzi and Sagrada Familia. That worked out well. We sampled Gelato and breads everywhere we went. The pleasant surprise was our unplanned stop in Corsica. We shopped in the open air market for ham, nuts and more. Then found a boulangerie for bread. We brought it all back to the ship and had a delightful lunch on the veranda. Hmmm...maybe I was the Queen after all. Read Less
Sail Date April 2015
Firstly I would like to say that we are very fortunate to be very experienced cruisers, and have tried quite a few cruise lines in the past and have 2 new lines to try later this year. As a line that caters very well, largely for British ... Read More
Firstly I would like to say that we are very fortunate to be very experienced cruisers, and have tried quite a few cruise lines in the past and have 2 new lines to try later this year. As a line that caters very well, largely for British cruisers, P & O have offerings that for the overall experience can be rated as very good and will be a good place for new cruisers to start. We have to be open and say that there are several things which may have caused dissatisfaction with this cruise / ship which could lead to the negative feelings. Among these being:- • The big build up over many months, gave many the expectation that this would be a very ‘Special’ experience. Unfortunately it wasn’t and P & O did little to make it so. The substitution of the normal musicians at send off for the superb Royal Marines, a few fireworks as we left and a commemorative cup and saucer left many wondering when the ‘Magic’ would start. It didn’t, so we ended up largely with a standard P & O offering. Which as stated cannot by any means be regarded as bad, but not what the preconceptions of this maiden cruise would be. • The weather was not good by and large but what could we expect for March in the Med. A little sunshine does a lot to boost the temperament of members of this island race. • This ship was supposed to have been the ultimate in design for British cruisers with their input being very closely considered. I would dispute this. • We have never encountered such a bunch of moaners as on this cruise. Whilst we may have agreed with much that was said, frankly it was a bit disheartening to hear such constant negativity, sometimes even to the point of verbal aggression. • Our cabin E442 (inside family cabin on deck 10) had a very annoying creak in any increased level of sea. We had visits from 4 engineering teams all of whom left and simply left the problem. This left us very tired after disturbed or sleepless nights and at one stage due to not having perfect health, I was absolutely exhausted to the point of feeling ill. Not only did engineering fail us but the reception staff totally failed to take ownership of the issue and see it through to resolution. It seems that once the problem has been passed on they lose all interest in it, instead of seeing things through to resolution. We had to manage the whole situation ourselves and finally on the last night we were move to one of the ‘Vacated’ balcony units. Very shoddy customer service. • To finish on a positive note, the actions of the captain and crew to ensure passenger safety when returning from a delayed tender return in Monaco in difficult conditions, can only be hugely applauded. So to the review: Cabins The initial cabin felt rather small compared to other P & O ships we have been on. The fixtures and fittings were of course all new so no problems there. This cabin had 2 fold down bunk beds, one of which seemed to be giving the afore-mentioned noise problem. I must say that we were not the only ones to experience this problem with the engineering teams always turning up with lists of cabins to visit for the same issues, many of which seemed to be fixed by the liberal application of sticky backed foam strip. It is a new ship after all and if only ribald travel agents have used the cabins before any creaks may have been muted by the ‘arms of morpheus’ (or Johnny Walker to the rest of us). Storage was adequate for the 2 of us but quite how a family of 4 will cope for 2 weeks or more without leaving at least part of their luggage in their cases is a bit of a mystery. For some reason the normal drawer set in the cabin itself have been converted to a cupboard which is much less useful. The bathroom is small by any standards but the inclusion of a fixed shower door instead of a curtain for us is positive. However, you have to squeeze between the toilet and the washbasin to open the door, which is quite narrow. I can foresee that some of the larger guests, of which there were many, would have a problem. The room was supplied with an empty fridge which was very useful, as was the hair drier which can be plugged in in the cabin which was welcome to ‘SHE’. The power outlet for shavers in the bathroom did not fit UK razor plugs and at this time you will need an adaptor for this. Adaptors obviously sold out in the shop in the first few hours, but P & O now know about this anomaly and hopefully will fit the correct socket in the very near future. Rooms come with the standard (for P & O) kettle together with tea, coffee and biscuits. This is not often the case on other lines and if an early morning cuppa is a deal breaker either cruise P & O or use room service, which may not deliver the required brew timeously or hot. The balcony cabin E408 had a little more floor space but otherwise was not really any different to the inside unit. The balconies are very small and in my mind not worth the extra cost. An anomaly in both cabins was the design of the lighting. There are simply no reading lights for the main bed occupants whether in twin or double bed configuration. The only reading lights are two linked spotlights in the ceiling which are intrusive if only one occupant wants to read. When the extra bunks are let down they have a reading light but the shadows on the adult or bottom bunks preclude reading at all as the aforementioned spotlights will almost certainly disturb the upper bunk occupants. In-cabin entertainment included free films but the useful port presentations and account information access have gone Food: Food is available in 3 main dining rooms, a buffet restaurant, a grab and go station, a pizza bar and a hot-dog / burger bar as well as speciality restaurants. The food is generally of good quality and the range of available venues enables you to have a quick snack instead of always feeling obliged to have full service dining, which for most people for two weeks could feel excessive. The design of the buffet Horizon was excellent and we did not experience any queues at all. The extra cost of the speciality restaurants was acceptable to me for the extended range and style of the offerings, although we didn’t eat in the top venue the Epicurean. We did leave the Glass House once though due to being completely ignored by the service staff for 40 minutes, who not only did not clear the table from the previous customers but in fact were not even evident for that time period at all. When we eventually ate there the food and wine selections were good although my personal preference when eating any form of pate is for some type of biscuit you can actually spread it on without said biscuit breaking to many fragments in my lap. I got a bread roll in the end. Nice flavours though. Drink; Alcohol prices for beer were pretty much what you will pay in a City bar at around £3.75 for 500 ml, wine is a about 50% more expensive than most of the restaurants we visit locally. Put in context though on the American based ships the prices are much higher and also subject generally to a 15% service charge not applied to P & O bills. The range of wine and beer (especially in Brodie’s) on board is really good. A reduction in wine prices to high street levels would be nice. Entertainment The entertainment team put together the usual P & O offerings of quizzes, bingo, sailaways and disco’s fairly well. The venues did not have the capacity for all the passengers on board. Queues were often formed for the more popular shows up to an hour before or entry or the seating positon you like was not guaranteed. The headliners unusually seemed to be 4 diva’s trying to out shriek each other, not helped by the appalling quality of either the sound or the mixing. Most disappointing as they are one of the highlights of any P & O cruise. Volumes were always too high and the band or backing tracks seemed to generally be fighting with the artists for volume. Especially the drummer who happened to be the music director. Entertainment out of the main venues was poor with only a brief pianist presence in the atrium and Crow’s nest instead of many and varied entertainers throughout the ship as we are used to. The Crow’s nest has lost its dance floor, the space now being allocated to the library The guest artists were very nice ‘B’ list P & O standards, but the Patriot Girls who got everybody singing 40’s tunes were a definite feel good group. The theatre has lost the typical plush seating and has narrow flat backed seats, probably to cram more people into a smaller space. It is also quite dark and sombre. It simply isn’t big enough as the queues demonstrate. Another design error was the drink stands screwed to the seats. These are completely stupid and obviously designed for ‘form over function’. Perhaps that is why there is no drinks service in the theatre as it is almost certain that anything placed on the will go the same way as my pint. They also hurt when you knock them. Please remove them and ban drinks in the theatre, it makes more sense. The casino always seems to be busy. There is no art gallery and if they really spent £1m on the art displayed they were robbed The separate Crystal Room dance area is very nice and Brodie’s bar is excellent but is also the main venue for quizzes and bingo as well. The i-studio (cinema etc) has a screen down to almost the floor level which together with the poor incline of the seats means that only the front row of the audience see all the screen. They also turned off all the satellite screens during screening of films which would have helped. Getting around The lack of stairs in the central area of the ship is ridiculous. This added to a lift algorithm that totally confounds, means long waiting times and much frustration. Particularly during peak periods it is impossible to move around in this area, even for one floor, without using the lifts. People got frustrated waiting and were getting into any lift that happened to stop regardless of whether the direction was the one they wanted, This meant that very often, when the lifts condescended to stop at your floor, they were full anyway. There are 2 sizes of lifts but both were labelled as being for 18 passengers. Perhaps we are supposed to sit on each other’s shoulders. The capacity and efficiency of these lifts is very poor. Mostly there was always one of them out of order and they often failed safe with people in them causing more than a little fear amongst sensitive passengers. The only alternative, which we often employed was to walk all the way to the extremities of the ship to use the lifts there or the stairs which are then available of course. There is only one stairway between the levels of the main atrium instead of the usual two. This caused some congestion between passengers moving between the main entertainment areas, shops and restaurants. Especially when the photographers helpfully set up encroaching areas which intruded onto the stairs. The atrium is relatively plain Facilities There is no sheltered promenade deck on this ship I didn’t realise before how much I liked this feature for a post dinner or post show stroll.. Instead there is a walk round deck up on 18 which is open to all the weather and winds. There are three pools but no indoor unit or even one with a sliding roof. This means that in inclement weather everybody has to sit inside meaning that bars / café’s and so forth get full of passengers reading, leaving no space for consumers. You can’t blame them though as there is nowhere else. There are also only 2 public Jacuzzi’s which are out on the open deck 17. Getting out of them on a cold and windy day is not pleasant and one was often cold or out of order. You can of course pay extra to enhance your experience by using the Spa facilities, but this is not value at £25p.d for the benefit … There seems to be a shortage of toilets in the main public areas but perhaps this is due to the poor signage. People who cruise tend to be of a certain age where facilities are becoming more important to them, so it is important that if they are present they are obvious. My wife reports that there are often more cubicles in the ladies than normal. The taps and soap dispensers are once again a great idea that simply doesn’t work properly in the current installation. If you can persuade the sensor in the soap dispensers to give you anything you then struggle to get any, or only an initial very short spurt of water. There are notices on the external toilet doors (as usual) to open the doors with your paper towel, but then no bins are provided to dispose of said towel. The library is small and is no longer ‘allowed’ to run a book swap for passengers read novels. Staff With the exception of the poolside barmen who could be quite rude, all the staff were helpful, pleasant and professional. The cabin attendant was among the best but has extra cabins to clear on this ship leaving him pressed for time to go the extra mile. Summary We so wanted this to be special but sadly it is our least favourite of all the P & O fleet. It is too flawed especially in cooler climes and the other big cruising nation, the Americans, will have problems with fitting into the restricted spaces. Perhaps it was really designed with accountants in mind rather than the myriad of customers who took the time to give feedback as they state… The entertainment is not as good nor prolific as on previous ships and the main entertainment areas are either too small or also used for other uses such as quizzes If your expectations are not too raised, the weather is nice and you are not too worried about the main shows you will probably enjoy yourself. We will only go on this vessel again if the destination and the deal are really right. Very sad and a missed opportunity for P & O.. Read Less
Sail Date March 2015
OVERVIEW. As a maiden cruise, this was a non-event. Extremely disappointing. Nothing special at any port of call. The ship has a number of basic design flaws such as no staircase midships above deck 7, no boat deck, Live Lounge much ... Read More
OVERVIEW. As a maiden cruise, this was a non-event. Extremely disappointing. Nothing special at any port of call. The ship has a number of basic design flaws such as no staircase midships above deck 7, no boat deck, Live Lounge much too small for size of ship. Crows Nest very nice but not big enough, always over-full. Beautiful theatre but hopeless for wheelchair-bound passengers.Lifts too small, continual congestion. We have a severely disabled, wheelchair-bound son and have taken him on many cruise ships including Ventura and Oceana. We would NOT take him on Britannia. The much vaunted atrium left us cold, no 'WOW' factor, reminded us of the Trafford Centre shopping mall. Much prefer a traditional atrium. At no time did we feel that the ship was on a "Maiden Cruise' or was it??? Our cruise number was B502, B501 ( the first cruise) was a shake down cruise but could be argued as the maiden cruise. There was no 'Maiden Cruise' merchandise or memorabilia for purchase on the ship ( we all got a free tea a cup and saucer marked maiden cruise), the only goods for sale were marked 'Maiden Season', perhaps all the merchandise that might have existed was bought by passengers on B501!! Stability of the ship was excellent, at no stage did we ever feel as though we were on a ship. Weather was very unkind to us, but that's what you get in the Med in March. DINING We were allocated to Club dining in the Oriental Restaurant as was our choice. Unfortunately 2 of the 3 restaurants on the ship were allocated to Freedom Dining. A decision that angered hundreds of passengers who wanted Club Dining and could not get it, poor decision by P&O, should have been 2 Club dining and 1 Freedom Dining .I suspect, however, that within a couple of years P&O will change all restaurants on all ships to Freedom Dining, in spite of passenger preferences.We used to cruise with NCL until they introduced Freestyle Dining, we have not been on any of their ships since, we do not like it. if P&O change to total Freedom Dining, we would not sail with them again. Oriental dining room was excellent, food mostly good, waiters superb. Epicurean Restaurant was OK, but not worth £28 extra per person. Limelight club was great, good meal and good service. Kiki Dee was excellent except for her manic guitar player who often totally overpowered her. Sindhu was good, great service in lovely surroundings.Best place on the ship. Glass House is a particular favourite of ours and we used in on many occasions. Unfortunately its position on Britannia is not good as it is a walkway through the atrium.On our last day at sea we went for lunch in the Glass House at 2pm to be advised that the waiting time for food was approximately and hour and a half!! Totally ridiculous. Unfortunaley we had to go to the Horizon Buffet. The Horizon Buffet is laid out differently to other P&O ships and works well except for wheelchair-bound passengers who have little room to move between tables. For a few days there were teething problems with fruit juice and water dispensers, but it was quickly overcome. Breakfast was OK, the usual mad scramble, but we always found somewhere to sit.One complaint was that there was no low fat milk available at the tea making stations, only a large urn full of whole milk. Despite visits to reception to complain and conversations with Horizon restaurant managers, we never managed to get them to give us an option of low fat milk at the tea making stations. Food at lunch was very poor, cold selection was abysmal, same stuff every day, hot selection was poor and mostly over-cooked.We usually ate at the Glass House despite having to pay extra. On a number of days there were no name tags on the hot food, you had to guess.I had a word with a Head Waiter, she advised me that the machine which produces the labels was broken (for 3 days), when I suggested that as she had a pen and paper, she could write the labels by hand she gave me a look that said i must be insane and just walked away. We did not use Horizon at night or the Beach House so cannot comment. ENTERTAINMENT Apart from 4 full stage shows in the Headliners Theatre, the entertainment for us was dire.The worst we have had in 24 years of cruising. We were told by a member of the entertainment team that, as an experiment, all entertainment on Britannia was outsourced to a separate company and THEY had decided that ,on a 14 night cruise, we would have 4 stage shows and 10 cabaret acts in the Main Theatre. Even the quizzes were supplied by this company. There was no Headliners Company, the performers were titled 'Britannia Show Cast'.They were not introduced by the Entertainment Manager as is usual. The lights went down, the show started, when it ended the lights went up and out we went. The 10 cabaret acts were, in our opinion, 3rd and 4th rate has-beens/never will be's!! It was not what we expected on a P&O ship, much less maiden cruise.NO BIG NAME FOR THE ENTIRE CRUISE.Absolutely dreadful. P&O will probably argue that the theatre was full for these shows. It was, BUT ONLY BECAUSE THERE WAS NOTHING ELSE TO DO, unless you wanted to sit in a bar (and drink) or listen to karaoke (and drink) or go to the pianist in the Crows Nest (and drink) or sit in the atrium (and drink). The Live Lounge is much too small, it gets filled with passengers on early dining who stay there all night leaving no space for passengers on late dining.Most of the time in the Live Lounge there would be a 45 minute set by the resident group supplied by the outsourcing company and then 45 minutes of the ships DJ and so on ad nauseam.On two nights there was a comedian on but, as late diners, we could not get in. On 2 of our 6 sea days there was not even a decent film in the main theatre. For the first time ever on a cruise, we spent an inordinate amount of time in our cabin watching TV. We could have stayed at home and done the same in greater comfort. I suspect (again) that P&O will roll out this type of entertainment package across the entire fleet. It is not what we want and talking to others it was not what they wanted either.But P&O will give us what THEY want and not what we want, to save money. We will not sail on Britannia again, it is not for us, if P&O change the entertainment across the fleet to that offered on Britannia, we will cease cruising with P&O. On Britannia there is not enough place to go for 3600 passengers in the evening. On many occasions, we finished our dinner at about 10.20pm and walked through the ship and wondered where all 3600 passengers were. Probably in their cabins watching films as we often did. Cabin Inside cabin was ideal for our needs, our Steward, Sanjay, was superb. Beds were comfortable, plenty of hanging space (as on Ventura and Azura), cabin layout was very good.Shower room was good, even the shower cubicle with its glass door was no problem for me as a 19 sone man.We were on E deck towards the bow and were never disturbed by any noise ( except on the first night at sea when at 5am a foolish Officer of the Watch put an 'alpha' emergency call through all passenger cabins, thereby giving an early morning alarm call to 3600 passengers. Service Cabin steward was brilliant, waiters and wine waiter in Oriental were superb. Neil Oliver and his team were great as usual, given the new constraints they were under. The Great British Sailaway spoilt by a late sailing due to Cadiz security staff being very slow to get returning passengers cleared. The only letdown was the Horizon buffet, many staff were good, but many of them were sometimes surly and offhand. Conclusion. A poor cruise, did not come up to our expectations. No big name artiste, nothing special at all. We will not sail on Britannia again. Read Less
Sail Date March 2015
This was the maiden voyage so the ship was full, however, it was not school holidays where you could have had children in the cabins as well, I had heard 500 children were on the next week. Without the 500 children everywhere you went was ... Read More
This was the maiden voyage so the ship was full, however, it was not school holidays where you could have had children in the cabins as well, I had heard 500 children were on the next week. Without the 500 children everywhere you went was full! people were going to the theatre 45 mins early to get a place for what they wanted! Even if that meant they were going in half way through a film! The restaurants were full, mostly of dirty tables! so after an hours wait on freedom dining you are sitting in a sea of dirty tables having school at some times pub dinners! certainly not fine dining! no comparison with the grills on Cunard. They can do it though pay £7.50 for ribeye steak with prawns in the glass house and it is excellent, the food in the beach house was also excellent although once it was known about if you did not go in before 7.15 they were full can not book this one. The night club was great £28 per head! fully booked for the 14 days from day 3! as was the fine dining in Epicurean £28 per head ! fully booked from day 3. The reason all these places are full is because of the poor standard in the main restaurants....This needs sorting. You arrive at the desk, they either give you a pager and you wait up to an hour, or a ticket which someone then takes from you and shows you to the general direction your table!!   Read Less
Sail Date March 2015
This is a beautiful ship with all amenities as you would expect from a modern ship. People with disabilities have been catered for, even to a lift to lower them into the pool and a stair lift to enable them to get to higher decks where ... Read More
This is a beautiful ship with all amenities as you would expect from a modern ship. People with disabilities have been catered for, even to a lift to lower them into the pool and a stair lift to enable them to get to higher decks where lifts do not go. A grab and go on the lido deck where cheese, ham etc. rolls are available to help yourself if you want a snack, after 18 cruises I haven’t seen anything quite like this before. It’s quick and easy just take what you want and either take it to your table or back to your cabin. I’ve never known room service to be so quick, 15 minutes from ordering to arrival. This is ideal if you don’t want to go for lunch. I only used it twice but was impressed. Evening entertainment was very good especially the Headliners. Their presentation of Once Upon a Time was spectacular, even in pantomimes when I was much younger I have never seen the likes. They even had a gigantic spider coming out over the audience, brilliant. All the other show rooms, I’m told, were very good, it’s just a pity I never had chance to see them as they were always full. Too many people too few venues. Many people will be impressed with this ship; unfortunately I’m not one of these people. I’ve sailed on nearly all P&O ships so feel qualified to voice my opinion and I’m afraid this ship isn’t for me. I found the cabins too small for the three of us, myself, my wife and my son. My son slept on a bunk which is accessed via a ladder at the foot of the bed, when this ladder is in position it blocks access to the bathroom and it has to be removed, which can be quite noisy at 3am. I dread to think how four people would cope as our cabin was a four birth. The TV is huge which unfortunately doesn’t apply to the balcony which is very small. To use the relaxer you have to turn it sideways, there is no room any other way. The biggest complaint I heard from other passengers was the lack of a promenade deck which is usually on deck seven. If you want to stroll around the ship you have to go to deck seventeen and if it is raining you will get very wet. On a traditional promenade deck this would not happen. Although the weather was poor, got soaked in Gibraltar, the wind wasn’t that strong but the ship still moved more than I’ve experienced on other ships in similar conditions. Even members of the crew said they felt a little queasy on certain days, for a ship this size this is unusual. I’ve booked another cruise next year to the Caribbean but stipulated it must not be on Britannia so I will be sailing on Azura which I have sailed on before.   Read Less
Sail Date March 2015
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.5
Rates 5.0 N/A

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