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76 P&O Cruises Britannia Mediterranean Cruise Reviews

I choose this cruise having been on two previous P & O Cruises and thought we would try the new Brittania ship - What a terrible mistake. This ship is just a money making pig for P & O and they have no regards for there passengers. ... Read More
I choose this cruise having been on two previous P & O Cruises and thought we would try the new Brittania ship - What a terrible mistake. This ship is just a money making pig for P & O and they have no regards for there passengers. Just like other passengers we booked this cruise on the first day they went on sale and what do you know just after we had paid our final bill the cancelled one of our ports of call - Gibraltar and gave us Guernsey - what a joke. I like all the other passengers would like to know when Gibraltar informed P & O when they could not dock at the port - I am sure it was before we all paid our final bills. Even thou our stateroom was great it could not make up for the very poor food that was offered or the constant quizzes. As other passengers on this cruise NEVER AGAIN. Read Less
Sail Date July 2016
This ship felt spacious modern & comfortable. It is extremely stable you really dont feel like your moving. It has several swimming pools the main area is best suited to familys as it has loud music playing not to our taste more aimed ... Read More
This ship felt spacious modern & comfortable. It is extremely stable you really dont feel like your moving. It has several swimming pools the main area is best suited to familys as it has loud music playing not to our taste more aimed at younger people . even so we didnt feel heavy rock music was appropriate for sunbathing. We liked the serenity pool at deck 17 this area has all the dedicated sun worshipper needs . Sun lounges, comfy couches, a bar, a pool that has a disabled hoist tho we never saw it used. The deck 16 restaurnt is nicely furnished with booths, tables to suit couples and larger groups, it is spacious , kept spotless by hard working waiters. If you dont want to eat inside theres always grab n go on the pool deck that has sandwiches and prepacked salads which are delicious. The group Pulse are really good and they can be found most nights in the live lounge. the Brittania show group (headiners theatre company) did 3 amazing shows, we were blown away. but also disappointed that in 12 nights they only did the 3 shows we'd have liked more. Amongst the visiting acts were a couple of good comedians.They now have dinner theatre where you play £22 for a meal n entertainment Darren Day appeared here. to us it seemed like just another way to make an extra few bob out of the passengers. Food in the main restaurants was a bit hit n miss. The steak wasnt the best quality, food was sometimes a touch cold and veg was deffo lightly cooked.The soups were fab and we did enjoy most of our meals. On Freedom dining we met lots of lovely people. Its a big ship with no staircases in the centre which led to some frustration with lifts. We thought it was a huge mistake not to have stairs as it would have eased the queues. We really liked Brittania and will deffo go back sometime in the future. Read Less
Sail Date June 2016
I surrendered to the pleas of my two young grandsons to go on "Britannia", despite my fears of the ship being too big and crowded. My fears were unfounded and I was delighted to say that the ship, because of her size, was one of ... Read More
I surrendered to the pleas of my two young grandsons to go on "Britannia", despite my fears of the ship being too big and crowded. My fears were unfounded and I was delighted to say that the ship, because of her size, was one of the least congested that I have cruised aboard. I made a bad mistake in booking a cabin on "A" deck, directly beneath the Lido Deck. Light sleepers beware, during the night the crew move the hundreds of sunbeds around to hose down and clean the deck. For those trying to sleep in the deck below it sounds like a clog dance festive. The Atrium I liked, it was the heart of the ship, a place to meet or take a comfy chair and people watch. It did not double up as a tiny dance floor or daytime lecture room, where nothing is heard because of the noise. The ship's plush décor is devoid of any nautical ambiance, gone are the paintings of old company ships and models or maritime memorabilia. It is as if the company is trying to convince you that you are not at sea, but in the "Britannia Hilton". Gone too is the glorious Prom Deck, which seems to be the casualty on most of the new goliaths. The theatre had some awesome gizmos, but perhaps these were overdone. The resident singer/dancers were not the "Headliners", but the talented "Kudos" troupe. Their first show, "Once upon a time", with the famous spider was excellent. Thereafter I thought they relied more upon LED screens and science than the art of song and dance. I have witnessed the "Headliners" receive standing ovations using the simplest of sets. The bar stewards appear to have been thankfully barred from the theatre, so that 15 minutes into a performance, my enjoyment is not marred by the fellow in front ordering a round of drinks for all his cronies. The Peninsular restaurant décor was pleasantly sober, with no wow factor, and neither was there any in the mediocre fare served there. Way above in the Horizon Buffet I liked the smaller, more private table arrangements. Gone were the proliferation of large semi circular tables, where you could enjoy a delicate breakfast and be joined by a couple who believed that you had designed and owned the ship, and blasted your ears with all its shortcomings. The new "Grab and GO" locker, dispensing excellent sandwiches and mousses, is something that is needed on every ship in the fleet. Although there was a quiet pool area up forward, we chose to set up camp and relax on the rattan sofas in the shade of the Sun Deck, and still be able to keep an eye on the little ones in the Lido Deck twin pools. Sadly the ship's philosophy was that unless you had to shout to be heard you were not enjoying yourself. So many a blissful afternoon was spoilt by continuous loud music being beamed around the deck. Thump thump THUMP. The ship was very clean. Despite being accommodated midships and thus obliged to use the central lifts just to go up one deck to the Lido/Horizon (no stairs available), we encountered few problems summoning lifts. Would I sail on "Britannia" again? Although not my favourite ship, if the circumstances were right "Yes", providing not on "A" deck, that the chef watches TV's "Masterchef" and Tracy Clegg, although you are a great Entertainment Manager, please turn the volume down a couple of notches. Would my grandsons cruise on her again? They want to live on her. Thank you Reef Rangers. Read Less
Sail Date June 2016
We chose this cruise because we hadn't tried P&O before and having been mainly on older ships we wanted to try Britannia while she was still fairly fresh. We arrived 10 minutes before our allocated embarkation time and were ... Read More
We chose this cruise because we hadn't tried P&O before and having been mainly on older ships we wanted to try Britannia while she was still fairly fresh. We arrived 10 minutes before our allocated embarkation time and were called almost straight away. By the time we reached our cabin our cases were waiting for us outside the door. Very impressive! Our cabin was on deck 15 and facing forward. Unfortunately this meant that we had a steel-fronted balcony, but on the positive side it was about 3 x the size of the standard balcony. The deck plans state that this balcony has restricted access while at sea so I had some concerns that it would be locked, but this was not the case. One advantage was that we could see both sides while in port. The cabin was not huge but perfectly adequate and with plenty of storage space, and it was kept beautiful clean. The food was of good quality and plentiful. We had one evening in Sindhu, which we really enjoyed, and also saw Eric & Ern in The Limelight Club, which was a really special experience. This was a Strictly cruise, and even my husband, who has never actually watched the show, agreed that this added a lot of extra interest. We had been to most of the ports before so we didn't go on any of the ship's excursions, choosing instead to make our own way around, which was easy to do on this itinerary. Britannia is a large ship, and being right at the front, we had quite a long walk from end to end, and I think we might go for a smaller ship next time. The public areas were busy, especially on sea days, but we obviously knew how many passengers would be on board when we booked so it wouldn't be right to moan about this. I agree with other reviewers' comments about not enough lifts and the bizarre decision not to have stairs above deck 7 midship. It often meant having to wait for a lift just to go up one floor. i would definitely chose Britannia again if the right itinerary was offered, but would probably prefer to try a smaller P&O ship. Read Less
Sail Date June 2016
Excellent cruise, ship was wonderful, service was superb, food and entertainment was also excellent, all in all very hard to fault. My one piece of advice is to be vary of reading to many reviews? We read some dreadful stories before we ... Read More
Excellent cruise, ship was wonderful, service was superb, food and entertainment was also excellent, all in all very hard to fault. My one piece of advice is to be vary of reading to many reviews? We read some dreadful stories before we sailed, but all became clear once on board. One 'seasoned cruiser' said to us during the cruise that there will always be the 1% that will moan about everything. We went on to sit with one of the 1% at diner, who said that the food was inedible, the service was terrible, the entertainment was dreadful and that silver service should be re-introduced [i rest my case]. Incidentally we saw the person in question booking another cruise some 2 or 3 days later, I think the one downside of cruising on a ship the size of Britannia is that there are maybe several cities that passengers may wish to visit, which simply could not cope its size, therefore restricting destinations of choice? Read Less
Sail Date June 2016
We sailed before on the Britannia in June 2015, and whilst the food, the crew & the shows were excellent, we really did not like the layout of the ship, the ship has no 'heart', plenty of things going on, but all over the ... Read More
We sailed before on the Britannia in June 2015, and whilst the food, the crew & the shows were excellent, we really did not like the layout of the ship, the ship has no 'heart', plenty of things going on, but all over the place, the Atrium?!! Sorry but it looks like a lounge in an upmarket residential care home!!! Even the staircase leads away from it into a wide corridor & to the Reception! HOWEVER, my wife so wanted to go on a Strictly Come Dancing themed cruise that we booked this Canaries cruise!! To say we were disappointed is an under-statement!! ONE Strictly Come Dancing show ONLY!! This was by ticket allocation, which I totally agree with, considering the size of the ship & the theatre, the dancing was superb, but where were the other 'Strictly' shows? There were none!!!!!!!!!!!!!!! There were several "An Audience With --------" shows, but sorry, we wanted to see the dancing, not listening to a question & answer session, the information about these stars is readily available elsewhere, we don't want to sit there listening to it over again!!! The Headliners Theatre Group were, as before excellent. It was just a pity that they were the SAME shows that we saw 12 months ago!!!! No points for that one! Although the crew were as excellent as ever, we cannot say that for the food, yes it was O.K. but it was no where near as good as 12 months ago!! I know I can be 'fussy' with what I eat (I have I.B.S.) but last year I could always find something to my liking & it was always excellent, this year I struggled and I have never left food uneaten as much as I did on this cruise! I suppose I should be thankful, I usually put on several pounds in weight on cruises, this year I lost weight!!!!! So it is with regret that we have decided that we will probably not cruise again with P&O especially as we paid the 'Select' price, the advantage for paying a few hundred pounds more? Two or Three 'free' shuttle busses into town!! At £4 each way it would have been a lot better to have paid the 'Saver' fair!!!!!! We cannot control the weather & should have realised that the ports that Britannia can dock in are in the north of the Islands, which are a lot cloudier than the southern parts which where most tourist go. We were very disappointed with this cruise, the only 'highlight' being the Toboggan Run in Madeira, but why did we have to stay overnight? Also in view of the distances between the Canary Islands why did we have to leave the ports so early?? On at least two occasions we had to be back on board by 16.00 hrs the others no later than 17:30/18:00 hrs!!!!! Read Less
Sail Date June 2016
Sometimes I think I live in a parallel universe ! Some of the critical comments just don't add up. This was our first P&O cruise and won't be our last. We drove to the terminal and dropping the car off and baggage collection ... Read More
Sometimes I think I live in a parallel universe ! Some of the critical comments just don't add up. This was our first P&O cruise and won't be our last. We drove to the terminal and dropping the car off and baggage collection couldn't have been simpler. We were towards the back end of embarcation and had to wait about an hour but it was no big deal. The ship has all the atmosphere and ambience of a modern and high class London hotel. It is chic and understated. Our cabin was immaculate and whilst not huge it had plenty of space for our needs. Unless you're going to spend the whole cruise in your cabin, the balcony was fine. Plenty of room for two to sit or lounge. To address some of the other comments. The lifts were absolutely fine. We were able to walk a lot of the time but there were no excessive waits for lifts when we needed one. The only beef was with other passengers who would insist in getting in a down direction lift when going up or vice versa then say with a laugh we're just going for the ride. The consequence is that you could be at the top of the ship facing a full lift of people wanting to go down. Headliners was easy to get a seat in. The latest we left it was 5 minutes before a show. There were usually seats in the front rows available right up up till show start time. The strictly come dancing shows and the other 3 set piece shows were excellent. We always went to the 8.30 shows so I can't speak for the later one. We did Freedom dining and never had to wait for a seat. We chose to eat on a table for two because if you share a table it can take a time because some are much slower eaters than others. The food was excellent throughout and the service was brilliant. The choice was always good. We always had breakfast, and occasionally lunch in the self service Horizon Restaurant. Again, great range of food and always staff available to help if you needed it. There were always enough sun loungers on the lido deck but sometimes you might need to search around a bit to find one. We thought the grab and go food at the poolside was particularly good. Someone did mention that loungers at the back of the ship get sooty from the engine exhaust and we did notice that as well. Some have mentioned that there isn't a promenade deck right around the ship. True but as the ship is big, the promenade deck that goes around half the ship is quite big anyway. We have been on smaller cruise ships but Brittania's large size didn't make the ship seem crowded in any way. There were always areas to sit and always a waiter at your elbow asking if you wanted a drink ! We did a mixture of organised shore excursions and self managed trips. All of the shore excursions were good. Cruise excursions are always expensive but I thought, overall, the ones on this cruise were quite reasonable. We enjoyed this cruise so much we took advantage of the £50 per person deposit to book our next cruise whilst on board. Take no notice of the negative comments. If you take a trip on Brittania I don't think you'll be disappointed. Read Less
Sail Date June 2016
Britannia is a lovely ship, but maybe P&O have gone a step too far size wise.It took me almost the whole holiday to find my way completely around the ship.The lack of staircase in the middle was a problem for some. This did not affect ... Read More
Britannia is a lovely ship, but maybe P&O have gone a step too far size wise.It took me almost the whole holiday to find my way completely around the ship.The lack of staircase in the middle was a problem for some. This did not affect us however as our cabin was quite near to some forward stairs which we used all the time. There didn't appear to be too much of a problem with lifts although we very rarely used them. The atrium was a little disappointing compared with other ships, no WOW factor. Food in Peninsular was very good, we also tried Sindhu and the Beach House which were both excellent. The Beach House was great value for money.Staff in all the dining areas were kind,friendly and courteous at all times. The cabin was very comfortable with an excellent TV. Bathroom and balcony both a little on the small side but were perfectly adequate for our needs. There was plenty of hanging and drawer space with good storage areas in the bathroom. Our cabin steward Cris was extremely good. This was a Strictly cruise and the entertainment was excellent. We were very fortunate to have Kevin,Karen,Aljaz,Janette,Craig and Artem on board. The interviews were really good and the show by the four dancers was as good as any west end show. There were also the dresses on display and a fashion show. On the last night we were entertained by Lance Ellington, one of the singers from the TV show, who sang some great songs. We never experienced any problem finding a sun bed but we did choose areas away from the main pool area. Embarkation was very good, disembarkation however was slightly chaotic due to the lack of instructive announcements. Finding the luggage was time consuming as our cases were not together but were in different areas. Deck allocation areas were mixed up making it even more difficult to locate your luggage. All in all we had a great time. Would we cruise on Britannia again? Possibly, but it wouldn't be our first choice. Read Less
Sail Date June 2016
My husband and I along with our two children aged 4 and 7 arrived in Southampton on Easter Sunday for the much anticipated Saturday Night Take Away cruise. From stepping into the terminal you could tell it was going to be a unique ... Read More
My husband and I along with our two children aged 4 and 7 arrived in Southampton on Easter Sunday for the much anticipated Saturday Night Take Away cruise. From stepping into the terminal you could tell it was going to be a unique experience. A camera crew filming and my children spotting little Ant and Dec in the queue - we just knew it was going to be an amazing 2 week holiday! Once on board the excitement continued with a video clip on the interactive TV in our cabins from Christopher Edgington about the show (my children must of watched this 4 min clip about a hundred times!), letters about the set up and arrangements, and four very welcome Easter eggs on our bed! We were in for a rough couple of days due to Storm Katie in the Bay of Biscay. A quiet restaurant on the second night allowed us to watch the waves crashing against the window (I had never seen the waves go above those windows before!) it was quite a sight whilst eating our steak! I did feel sorry for the new comers to cruising (over a 1000 apparently) and this being their first experience of cruising probably would have put me off! But I know from my years of cruising (have been since I was four years old being the wonderful Canberra my first cruise ship) this is extremely rare. I enjoyed a lecture from the Saturday Night Take Away locations manager in the studio theatre. It was very interesting finding out how much effort and money had gone into the show. Cadiz was lovely. Very welcome sunshine and warmth after what seems a long winter! The preparations for the SNTA show were in full swing. It didn't cause too much disruption as only a few areas of the deck were closed and in fact it was very interesting watching the set up. I couldn't believe how much staging and lights and people it took just for one show! The build up to the show was immense. Huge tv screens kept popping up around the ship and then Tv cameras in areas like Brodie's. Once we reached Barcelona there were broadcasting vans all the way along the ship with huge amounts of wire coming from the top deck to them! Check out the photo of us having a lovely meal in the restaurant just next to the window where the ITV staff catering van was! We even got glimpses of Ant and Dec when they got off and on the ship! My boys became friends with little Ant and Dec, they were lovely boys and their parents very friendly and didn't mind having their photos taken with the passengers. P&O did a great job keeping us informed about the show and invited us all to a gala party where we had a surprise visit from Ant and Dec themselves! Ant and Dec did a 'selfie' with us all in the background! Once we were in Barcelona on the night of the show they asked us to keep on our cabin lights on and curtains opened. There were bright blue lights illuminating the ship too. I was worried my children wouldn't be able to enjoy the show due to age restrictions on deck but the kids club had their area all decorated with balloons, banners and they enjoyed the show with popcorn and a celebrity band! My husband and I were extremely lucky to have received tickets/ wrist bands to watch the show live on deck. It was fascinating to watch and as I love the show I enjoyed joining in with all the clapping cheering etc. We had a 'warm up' guy who got us singing and dancing at the beginning of the show and during the adverts, it was all great fun. The director prompted us when to start clapping and cheering. The fireworks at the end were AMAZING. They were very strict about not using cameras until the end of the show so not to spoil any surprises. When filming stopped Ant and Dec took time to speak to the audience to thank us for taking part and that they were sorry if they caused any disruption to our holiday. It just showed how genuinely nice they are as they could have easily just left after the show. The audience were then safely directed back inside which I thought was very well organised. We then when straight to the Horizon buffet as they served a delicious curry. This seemed very popular mainly due to being a bit nippy outside plus we decided to skip the organised early dinner as we were too excited for the show! Over the next few days the ITV crew worked extremely hard taking the stage, lights and the TVs down. It was like the Christmas decorations going down and was sad to see! The ship felt 'back to normal' very quickly! P&O even managed to open up the Arena for the rest of the cruise which was very much welcomed by my children and the teenagers having a good kick around with their new sparkly FC Barcelona footballs! There was also a book signing from Marco Pierre White during the cruise - talk about a celebrity laden trip! We couldn't believe that after all the build up and then the excitement of the show we still had another week to enjoy visiting Rome, Ajaccio and Gibraltar. We had wonderful weather and fantastic entertainment my favourites being the pianist and also children's entertainer Malcolm the Magician who put on several shows entertaining and wowing the children (and also the parents!). The Reef staff were also amazing and our children enjoyed the kids club so much that it was difficult to get them out! Pramila our amazing Cabin stewardess gave us a signed picture of Ant and Dec on our last day and also a lovely letter from P&O thanking us for taking part in the cruise. All passengers received these, even our children got a copy. What a lovely touch by the SNTA team and of course P&O. I feel very privileged to be part of this cruise. It's certainly a cruise we will never forget and will never be deleted from our TV recorder box! Hope you enjoyed the read and the photos. Happy Cruising! Caroline Lots of tips and advice for travelling as part of a family can be found on my 'P&O cruises for Families' group - please feel free to join if you are interested in that aspect of cruising. Read Less
Sail Date March 2016
We gave P&O another go after last years nightmare and stuck to the same ship - Britannia. A huge mistake that has almost put us off every cruising again with P&O. We booked way back in October and in December we're informed ... Read More
We gave P&O another go after last years nightmare and stuck to the same ship - Britannia. A huge mistake that has almost put us off every cruising again with P&O. We booked way back in October and in December we're informed that P&O were "delighted" that the cruise would be joined by Ant & Dec for their Saturday Night Takeaway show and therefore we would be spending 2 days in Barcelona and Monte Carlo was cancelled. P&O may have been delighted, most probably due to the vast sums of money they were being paid, but we the customers certainly weren't. We could have opted for a refund but were desperate for a holiday, and as we had a youngster, were unable to change to an alternative cruise due to the limited number of sea days allowed by law. We were told that the swimming pools would be out of action part of the cruise which didn't affect us as we didn't plan on using them, however what we didn't plan for was the complete chaos and disruption caused during the first 7 days. Not only were the pools out of action, but the main walkways were also out of bounds. With having a pram, this made navigation of the ship almost impossible as the corridors aren't wide enough for a pram/wheelchair to pass a room servicing trolley, which are out 24 hrs a day. Every single day, we had to move these room servicing trolleys further down the corridor, just so we could simply get from one floor to another as there is no logic in the layout of this ship. Lifts were reserved for ITV staff which was extremely infuriating as every time we tried to use one, if was full. With a pram, we didn't have the option of using the stairs unlike other passengers - most of which did, some didn't as they had a "blister". The ONLY lift taking you from Deck 17 to Deck 18 (the Promenade deck) was out of action a number of days on the run meaning we, and others with prams & wheelchairs, were unable to access the prom for a stroll. The actual promenade is no more than an after thought on this ship, almost as though they forgot to add it until the end. The HiPP Organic food that is meant to be provided consisted of out of date deserts and Spaghetti Bolognese. One day we were even offered Spag Bol for breakfast as there was nothing else available! P&O really need to give this ship an overhaul as quickly as possible. A lot of regular cruises had nothing positive to say about the ship and if left in this way, they will be losing a lot of custom to other liners. Embarking and Disembarking as usual at Southampton, were no issues at all. The staff were delightful. Entertainment felt more like a mix between 18-30 holiday and Butlins with kids being allowed to RUN all over the place at all times of the day and night. Read Less
Sail Date March 2016
First up I would like to point out that P&0 are normally pretty decent value for money as they tend to be cheaper than most of the other cruise lines and as such I don't expect five star and will travel with them again however not ... Read More
First up I would like to point out that P&0 are normally pretty decent value for money as they tend to be cheaper than most of the other cruise lines and as such I don't expect five star and will travel with them again however not on this ship as it's a disappointment. I'll get the whole Ant 'N' Dec thing out of the way first. I realise that some disruption would be taking place on board however had no idea as to how bad it would be. I was informed that the main pool area would be restricted for a few days but in reality it was not full functional and open to use in it's entirety for a full week (half the cruise) which cause many passengers upset as seating around this area was very limited. The ITV crew on board thought it was their right to commandeer some of the lifts most of the time at the detriment of paying passengers. They were also rude and ignorant to people around. I booked this cruise with hope of actually seeing some of the 'celebrities' on board and being part of a TV first, how mislead was I? As only under twenty five percent of passengers were fortunate enough to see the actual show 'live' and a quarter of them being show winners this was nit the case. I was forced to see the show from other venues (I choose the theatre) which was no better than watching it from my armchair at home. Even after the show the celebs seemed to make a quick disappearing act so nothing gained there then. Kind of pointless! Now to the ship: Food in the MDR was at best okay if a little bland and limiting in choice with no wow factor. Service from waiting staff very poor, they for example would approach you with sauces/gravy etc. after about ten minutes into your meal when you were half way through it. They would knock into you whilst trying to get past, they would stand over your table waiting for you to finish and bugger off. I normally do pay for at least one or two of the signature restaurants but on this cruise we were forced to dine at least five times just to experience some good food, this defeats the object. Buffets are never that great unless you cruise with the more quality lines but this one was abysmal. It served the usual standard breakfast options which were okay but with no thought to layout and organisation eg certain food items which went together like bread and butter placed miles from each other causing much chaos with people passing one another like headless chickens. Lunch was the same boring options every day consisting of curried everything and other Indian things that looked as if they had purchased a job lot form Iceland and tasted as poorly. Same can be said for the synthetic desserts that were wheeled out every day. There was no thought or imagination whatsoever. Afternoon tea was by far the worst I have ever eaten with limited choices and stale bread for sandwiches. During the day there was little to do except attend numerous sales pitches described as entertainment. Night-time: This along with the dining experience plays a big part in a cruise holiday and is something to look forward to as P&O normally have an excellent theatre team, not on this one they didn't! Some folk walked out of the shows because of the poor vocals by certain members of the team as they should't have ever been allowed a microphone in their hand, some were good though. The shows seemed very rushed and not that well thought out. The best shows involved the 'brought on' entertainment as they were very good. Cabins were fine and kept clean unlike quite a few of the cabin stewards who constantly smelled of BO, yes you read that one correct. You would pass them in the corridor just wondering how strong it would be. Rather than waiting to complain on my return to home I decided to do what we are all advised to do if you have any issues on board and spoke directly to the relevant people behind the reception desk. This was probably the most pointless exercise of the whole thing in that nothing was done at all, yes certain amendments were promised but even after speaking to these people every day of the second week still nothing was done. I came away feeling that the reception staff were a complete waste of time as they served absolutely no purpose whatsoever. Ports of call were good but would have preferred less time in Barcelona and had an extra port elsewhere. I know there will be a lot of folk who will think that my review is too hard to believe and that I'm going 'overboard' with my description and that maybe I'm just one of those people that like to complain and is never happy. I'm not at all! I love cruising and have now ten cruises under my belt over the last seven or eight years (four with P&O) including RCI & Disney and in general have loved every one of them and have at some point came away from them feeling very impressed at how things are done to make you the passenger happy. This I feel puts me in a decent position on what to expect from a cruise line and ship and because of this I can make comparisons. I'm not hard to please or impress but when I pay out my hard earned for something I expect a decent return, which I didn't get. I haven't mentioned everything here as I've probably bored most by now so I will leave it at that. I have read some good reports about this ship which bemuses me although expectations can vary amongst people. Would I use P&O again? without a shadow, just not this badly designed ship. Read Less
Sail Date March 2016
Embarcation was poor with some passengers waiting over 3 hours to get on and disembarcation was badley organised & we got off after 2 hours. The big problem with Britannia is the lack of stairs mid ship & insufficient lifts for ... Read More
Embarcation was poor with some passengers waiting over 3 hours to get on and disembarcation was badley organised & we got off after 2 hours. The big problem with Britannia is the lack of stairs mid ship & insufficient lifts for 3500 people which was made worse by the Ant & Dec ITV crew commandeering lifts to move equipment over a period of days? This ITV show caused massive disruption to the main pool deck which was closed off on one side for engineers. This went on over a period of days and we were prevented access to half of pool deck and the deck above. Sure we were aware like others on board that there would be some minor disruption & noise but no one was prepared for being barred from certain areas for so long? The Ant & Dec show was the worst of their series and the best seats were given to those who had a FREE cruise, paying passengers had to watch the show from inside the ship with minimal involvement. At no point did Ant or Dec, Andre, Mulhearne, Nesbitt, ect make any effort to visit the other venues of the ship, as soon as the live transmission ended they all disappeared to some private party probably ashore. Plus point was the Horizon Buffet which was able to seat most passengers at breakfast even on a sea day so well done. My gripe here is that no one enforced Hand sanitation and more that 50% of people never used the wash or gel YUK. Food in the Horizon was great for Breakfast, average for Lunch & poor for Dinner with very limited choice, we used the horizon on formal nights as I no longer want to wear a stuffy hot suit. Our main restaurant was the Meridian on freedom dining which was ok but not great, we rarely had to wait for a table for 2. Our cabin on the 8th floor G412 was fine and the "obstructed view" was not a problem as this cabin along with 3 on either side did not overlook the lifeboats. On the first 2 nights the sea was quite rough and as our cabin was low down in the middle of the ship we had to endure rattling patio door and creaking furniture which I assume was created by the Ship "flexing" in the middle in rough seas which kept me awake ALL night. Our cabin chap "Lal" was excellent and easily the best staff member on board which resulted in him receiving a large tip (we only tip for top service) There is a distinct lack of sanitation in public areas, toilets had no visible attendants and I was revolted by puddles of wee on the urinal floors, no one with antibacterial spray wiping down the lift buttons, handrails, the (few) slot machines in the Casino were never sanitized on the play buttons between players which I am convinced let me to pick up a nasty cold virus which I still suffer from 10 days later. VERY POOR. Casino itself was far too small with about 45 slot machines for 3,500 people, it was stifling hot (a breeding ground for germs) and needed cooling ceiling fans. Brodies bar (casino area) was the busiest on ship with not enough drink waiters, holding regular bingo (yawn) and lots of quiz's and men who wanted to watch football were told to "go to your room" to watch it ???????? Crystal room with a capacity of hundreds a huge wooden dance floor and a big stage was used by about 12 of ballroom dancing passengers and had 6 drink waiters standing around bored ? Headliners theatre was too small on just one floor with no seating around the sides, no drinks waiters and mainly dull performers. When we compare this P&O cruise to our Celebrity cruise in 2015 Celebrity WINS easily especially on cleanliness, staff, food & service. So no more P&O for us. Read Less
Sail Date March 2016
We also travelled to the Baltic Capitals on Britannia in June 2015 (14 days) and although some of the many niggles have been sorted, we were still not impressed second time around. This was our 4th cruise this year and we are seasoned ... Read More
We also travelled to the Baltic Capitals on Britannia in June 2015 (14 days) and although some of the many niggles have been sorted, we were still not impressed second time around. This was our 4th cruise this year and we are seasoned cruisers. Our cabin was in the mid ship area and we suffered badly due to the lack of a staircase above level 7, therefore the lifts are very busy and often full at prime times. When the weather is poor and passengers want to use the lounges and indoor seating areas, it can be difficult to find a seat. The cafeteria is also a very difficult area to find a vacant seat at busy times. Balconies and bathrooms in cabins are small, but are still comfortable. Our stewardess Rona was excellent and room service very prompt. Embarkation took about 2 hours (we arrived 10 minutes before the appointed time at 1pm ). This was, however, better than the 4 hours it took in June! Our cases arrived outside the cabin shortly after us. Disembarkation was much better, as was the case in June. The atrium area would benefit from some occasional entertainment (piano, string quartet say) and watch out for poor service, long wait for table clearance and lack of seating in the Java Coffee Bar. Don't wave a prepaid coffee card at the waiter to draw his attention, they prefer to respond to your charge card, with its additional tip possibilities! A good directional tip around the atrium is to go to the staircase end to go forward end of the ship. Trying to find your way around Britannia is not easy, due to its size, even after 2 cruises on board. The 2 ordinary dining rooms work well enough, without the need for much waiting if on freedom dining. The waiters are efficient and polite, if lacking in much charm. We dined twice in the Limelight club where the service was subject to delays and the food was served very cool on the first night. The menu selection is restricted in choice (only 2 starters, 3 main choices and a single take it or leave it pudding) Our second time menu was better, but still not great, considering we missed the gala diner in the main restaurant!! You expect much better when paying a supplement. We also used the Sindhu restaurant, which was excellent and well worth the supplement we paid. The various entertainment bars and theatres, are all very small for the number of passengers on Britannia and you must arrive very early if you want a seat. The Studio was over crowded for an audience with an Italian Chef personality, with guests sitting on the stairways and standing around the verges. However the Crowsnest is very comfortable and good for late night piano and drinks. We took 2 shore excursions. A full 10 hours tour for the Excellence of Rome, as we had never visited this city before. It was about £100 each and included a very poor restaurant lunch. However, the overall tour was good and included a long walk around the Colosseum, Forum Area, Trevi Fountain, Vatican Museum, The Sistine Chapel, St Peters and the Vatican Square. The two guides provided were very good. The 2nd tour was into the Corsican mountains for about 3 hours in the morning. Although it was picturesque, it was not unusual or captivating. P and O are not good at communicating with their passengers wishing to visit ports of call without the need for a tour. No maps are pre provided on board, off loading points are not given for shuttles or lengths or directions for walkers to go alone. The 6 main attractions should always be described in ports, with their location. Not everyone can get to port of call talks, or sit through a presentation on P and O tours! Watch out for queues on returning to the ship, if near to lunch times or prime time tour returns. You can wait for some time in the rain or heat. The standard of entertainment is on a par with most other cruise lines, nothing outstanding and nothing bad. From our view point this cruise ship and voyage fits snugly into the "average" rating and we are unlikely to return to Britannia or P + O in the future, having experienced them twice within the past few months. P + O appear to being going for mass market cruise customers and falling short of their previous 5 star ratings, for which their brand was noted. Read Less
Sail Date October 2015
This two week cruise to the Med was our second P and O cruise - the first having been to Norway on the Aurora in May. We had read a few negatives reviews of Britannia, but were looking forward to experiencing this new ship, and went with ... Read More
This two week cruise to the Med was our second P and O cruise - the first having been to Norway on the Aurora in May. We had read a few negatives reviews of Britannia, but were looking forward to experiencing this new ship, and went with an open mind. Embarcation: We were kept in the terminal long after our allocated time. We arrived at 2.45 for a 3pm embarcation, and it was 3.50 before we were even called forward to the queue for the reception desk to receive our cards. The terminal was chaotic and crowded, and it was almost impossible to see any vacant seats, or even where the queue started, and our enquiry about this met with a very scathing response from the membert of staff issuing the coloured queue cards. Fortunately, the lady at the reception desk itself was warm, friendly and really made us feel like she wanted us to have a good time! Once on board, we discovered why some people had mentioned the lack of a midships stairway - having decided to skip the queue for the lift, we discovered that we had to walk to the rear of the ship to find a staircase, then walk back along the right deck to our midships cabin. Cabin (Port side, midships): The initial impression was excellent. Attractive decor, huge tv, nice balcony, good bathroom with one of the best showers we have experienced, with a glass screen and door. However, we later discovered a build-up of scum and dust in the nooks and crannies of the bathroom, so appeared to be sharing the dirt of previous cruisers. Disappointing, on a new ship. The ship: Considering their were 3,600 passengers on board, the muster was handled fairly well (following directions from the staff, we discovered that there IS a midship stairway but it was accessible only by the crew under normal conditions!) and we were soon up on deck for the sailaway party. It was a bit grey and cold in Southampton, so not a huge turnout, but the Entertainment Manager, Tracy Clegg, introduced her team, who were all very enthusiastic despite the weather. Britannia, as we expected is very modern and chic, but a bit bland compared to the older, traditional cruise ships we have experienced, like the Aurora and the Emerald Princess. Although the public rooms are beautifully furnished, it did have the feel of a hotel rather than a cruise ship. The Atrium is magnificent in size, but if it were not for the sculpture hanging from the ceiling, we could almost have been sitting in the shopping mall we had visited in Southampton, looking up at the next level of shops! There is an excellent selection of bars and sitting areas, and a superb theatre. The two things that bugged us were the lack of a traditional wrap-around Promenade deck (there is a small walking track on the top deck, but you have to go round it 7 times to walk a mile) and that missing staircase. Before the cruise, I thought I was on the side of the reviewers who said "it's a small thing - get a life, you're on holiday, just queue for the lift!" However, there are times when the lifts ARE very busy, and it is quicker to walk, but it meant walking to either end of the ship to get to a staircase, and it does become a nuisance when you are in a midships cabin. Entertainment and activities: The resident theatre group were excellent performers, and the shows (rather than being the same as on the other P and O ships) were conceived to make the most of the technical facilities available on this new stage (including having the height to fly in full-size back cloths - impressive, on a ship!). Purely a personal, subjective, view, but I found the LED wall on the stage a little overpowering when the bright colours and patterns made it difficult to see the performers! As a hearing aid user, for me the sound balance was appalling – the driving thump of the drums and bass guitar made it impossible to hear the singers much of the time. Guest performers were very good and varied - and we went to the theatre on most nights. We also went to the Limelight club when Madeleine Bell was performing - great food and a great experience, and well worth the additional premium. Madeleine Bell has a great rapport with her audience, but we felt that a couple of her song choices were self-indulgent, tuneless and unsuitable for the situation. There were musicians and bands in the various bars, and they all seemed to be very popular. There is a big emphasis on celebrity chefs, and on this cruise we had James Martin, Antonio Carluccio and Marco Pierre White on board. The Entertainment Manager and her team were brilliant, and led a range of activities throughout the cruise, as well as providing introductions and thanks for the performers. They provided the most energetic sailaway parties we have yet seen! Daytime activities seemed to be really varied, although we didn't actually attend any except port talks, the interview sessions with the celebrities, and the guest speaker Martin Woodward, who was incredibly interesting. Crew: The Captain, David Pembridge, was always entertaining in his announcements - even when there was an electrical problem which lost power to many cabins on the second day. The cabin stewars kept things superficially clean, and we felt his friendliness was a bit forced, unlike previous experiences. Bar and waiting staff were generally very attentive and friendly, except for a few in the MDR. The public areas were kept spotless by the hard-working cleaning staff. (They were, however, given extra work by some passengers who seem to think it acceptable to drop litter anywhere they choose!!) We did find that a few of the shop and sales staff (and some of the theatre company) tended to look down their noses at passengers, and were very 'clique-y' and aloof - seeming to be more concerned with their own appearance than with being friendly or helpful. Itinerary: The ports of call were good and varied, although we had to miss Naples because the wind made it too dangerous to use the tenders, but instead we were able to visit Toulon, by berthing in La Seyne sur Mer, which was a delightful town for a stroll round. The other ports were Valencia, Barcelona, Civitavecchia, Ajaccio, Alicante and Gibraltar. Although the weather was not great overall, it did not spoil our enjoyment of the holiday, and we had a couple of really hot sunny days in port. Because we didn't want to visit Rome, we took an excursion from Civitavecchia to Tuscania, an old walled town out in the countryside, stopping on the way back at a restaurant for a taster lunch of cheeses, hams, olives, and wines. This was a superb excursion, and for us disproved the theory that cruise-line excursions are bad value for money. We thought it was excellent value. We did further excursions in Ajaccio and Gibraltar, which were also good, although Gibraltar was a complete washout - the torrential rain meant that everyone who went ashore had to have a complete change of clothing on return to the ship, so big queues for the driers in the laundry! Food: We were allocated the Peninsular restaurant for Freedom dining for dinner. (Here we felt the decor was very drab for a new ship!) Preferring a table for two, we rarely had to wait more than five minutes to be paged when a table was ready. Menus were reasonably varied, although on a couple of nights we struggled to find something that appealed to us. The quality of the food was very good, but the standard of service varied greatly from excellent to very slow and casual, depending on the area of the restaurant in which we were seated. When there was nothing we fancied on the menu, we ate in alternative restaurants. Sindhu was superb - decor, service and wonderful food. Definitely worth the pricey additional premium! We ate in the Beach House (part of the Buffet area) on three evenings, and had superb food and service each time. (There is also the Epicurean retaurant, which was beautifully decorated, but we didn't try it as the menu had no appeal.) We had breakfast and lunch in the Horizon Buffet, and couldn't fault the selection or quality of the food on offer. Although busy at peak times we always managed to find a table or sat (under cover) out on the Lido deck. There are also a number of outlets around the Lido deck offering packaged items for lunch, plus an ice cream counter, which we felt was quite expensive. Disembarcation: We were out of the cabin by 7.50, and our allocated disembarcation time was 10.30. We sat intially on the Lido deck, with a coffee, but as it was cold we then went to our proscribed waiting area, the Live lounge. We were called at 10.20, and off the ship very quickly to pick up our bags, and we were soon in a taxi back to the Holiday Inn (which was excellent, by the way!) to collect our car. Overall, a really enjoyable cruise in a a very stylish modern ship. However (like many of our fellow passengers, we discovered) we prefer a more traditionally-styled cruise ship, and will be back to booking the older ships in future. We are in our earloy 60s, and it seemed to us that P and O are chasing potential younger cruisers with the Britannia - they may well succeed. Read Less
Sail Date October 2015
I have recently returned from my first cruise and although I have nothing to compare it to I can honestly say is was fantastic. From the moment my friend and I boarded the stunning Britannia we were made to feel "special". ... Read More
I have recently returned from my first cruise and although I have nothing to compare it to I can honestly say is was fantastic. From the moment my friend and I boarded the stunning Britannia we were made to feel "special". From the very first moment when Daniel (our cabin steward) introduced himself to us to the last moment of being on board was a truly amazing experience. We enjoyed everything about the cruise (apart from the weather), the food was beautiful, the cafes, shops and entertainment on board all excellent. We particularly enjoyed the live lounge where the resident band Pulse kept us entertained each night along with various other acts also. The staff on board Britannia are so very helpful and just can't do enough to help passengers, polite and friendly every moment of the day. Before going on my cruise I had read many reviews complaining about the lifts, I personally had no problems in this department and there are plenty of lifts for all to use but they do get busy when waiting to leave the ship on shore days and obviously when returning, all that is needed here is a little patience. I have had an absolute ball on my first cruise and met some really lovely people so much so that I have booked another 2 cruises on Britannia in 2016, thank you P+O see you again in September Read Less
Sail Date October 2015
My husband and I have just returned from our two week cruise in the Med on Britannia. This was our first time sailing with Britannia and our first time embarking from Southampton. We found it difficult to find the correct dock as the ... Read More
My husband and I have just returned from our two week cruise in the Med on Britannia. This was our first time sailing with Britannia and our first time embarking from Southampton. We found it difficult to find the correct dock as the postcode given in the information pack directed us to another area of the port and we had to ask several times for the correct directions. The embarkation process ran very smoothly for us as we were given priority boarding. The embarkation staff were very efficient and polite. First impression of the ship was it was very Big! Inside, everything seemed very 'dark' and 'brown'. The Atrium had no "Wow!" factor, the only redeeming feature in the atrium was the stalactite chandelier which changed colour occasionally. The atrium looked more like a high class shopping mall - there was no opulence about it and no 'drama' in the single spiral staircase to attract the eye! We had a balcony cabin which was much smaller than we're used to compared to other cruise ships we've travelled on before (we are seasoned cruisers) and as for the en suite, that gives a whole new meaning to the phrase "not enough room to swing a cat!" It was tiny! I wondered how on earth some of those very large passengers managed to get into the shower cubicle! The main issue for us with Britannia was the fact that there was no public stairwell between deck 7 & 8. Our cabin was on deck 8 midship and it just seemed strange that we had to access deck 7 by using the lift every time or by walking either forward or aft to access the stairs to go down or up one deck. We noted that a lot of quite elderly folk commented on this stating that they would like to use midship stairs as a form of exercise! There is a midship stairwell between deck 7 & 8 but this for crew access only. The midship stairwell was opened for the muster station exercise but was closed immediately afterwards which caused a reasonable amount of chaos and those of us who were unfamiliar with the layout of the ship did not realise we had to walk to the forward or aft of the ship to access the stairwell so ended up waiting in the public areas for some considerable time for the queue for the midship lifts to clear in order to return to our cabins. PLEASE BRITANNIA - can this issue with the midship stairwell be resolved before a real crisis occurs? It would also be useful to have more seating in the public areas. If you sit at a table you feel obliged to purchase something to validate your reason for being there. In the ship's favour there is a laundry area on every deck which was very useful! We didn't have to pay a fortune to have our smalls washed! As far as the onboard activities go, there was a reasonable variety but I think it would have been useful to have an indoor swimming pool where an activity like aqua aerobics could be offered for those of us who want to exercise but find the gym a challenge. The only indoor pool was the small hydrotherapy pool only available via the Spa. The shore excursions were generally good but quite expensive. We would have appreciated some information re: how to explore the destinations on our own. The "Spanish for beginners" lessons were very good so well done to Anna! The entertainment was generally average with a couple of good acts. The theatre was very small for a ship of that size. In order to get a seat at any of the shows we had to arrive at least 30 minutes before the start of the performances. We opted for 'freedom dining' which for the most part was fine. The service was a bit slow at times and the option to have Non-Alcholic wine with our meal seemed to baffle the wine waiters! It was very expensive as you could only purchase it by the bottle and not by the glass! There was one occasion when there was nothing on the menu that we liked so we ordered the soup and nothing else! Breakfast in the Buffet was rather repetitive and I had to ask for Vegetarian Sausages to be cooked as this was not on the menu! I'm sure I'm not the only person that doesn't eat Pork! We went to the buffet dining area to the Caribbean themed buffet. This was very interesting as the only authentic Caribbean foods available was the very mildly spiced BBQ Jerk Chicken and the Sweet Potato fries! The Rice & Peas was not in the least bit Caribbean! - Please can the chefs research these menus before offering them to passengers as authentic cuisine. Even the tropical fruit salad was disappointing - it was garnished with Parsley! Why? My husband spoke to the chefs regarding this and he was informed that a corporate menu is used on this ship. Please review this, as a corporate menu really does not work in all cases. When using 'themed' buffets - please try to make it authentic! My husband and I chose to celebrate our Wedding Anniversary by dining in the Sindhu Restaurant, the best eatery on the ship in our opinion, with a reasonable cover charge. It was excellent value for money! We received a warm welcome, great food and the staff were very attentive. They made us feel special on our Anniversary! Well worth the extra supplement. Read Less
Sail Date October 2015
Ship was fantastic despite some teething problems. All staff were friendly and helpful. Some , particularly cabin steward and restaurant staff fall into the excellent category. Food was excellent but the menu in the main restaurants failed ... Read More
Ship was fantastic despite some teething problems. All staff were friendly and helpful. Some , particularly cabin steward and restaurant staff fall into the excellent category. Food was excellent but the menu in the main restaurants failed to offer the variety we have experienced on previous cruises. Lifts, particularly in midships were pathetic. With no stair access between decks in midships we had to use lifts to even go up or down 1 deck or walk half the length of the ship to get to another deck. Overall the lifts were too small and the lifts regularly went past decks without stopping. This may seem like a petty issue, but try living like this for 2 weeks. Also it took us 47 minutes on disembarkation day to get a lift from B deck to our exit meeting point. For a Fleet Flagship this is an embarrassment. Read Less
Sail Date October 2015
Just got back from our recent cruise on Britannia, and have to say it was a beautiful ship and to be honest have been taken aback with the unfair criticism of both the decor, entertainment, food and service of the staff which I felt where ... Read More
Just got back from our recent cruise on Britannia, and have to say it was a beautiful ship and to be honest have been taken aback with the unfair criticism of both the decor, entertainment, food and service of the staff which I felt where excellent and up to the usual P&O standards. Have to say though when I was looking around saw a lot of glum faces you wouldn't believe they where on board a luxury liner on holiday! Just one point I wish to make above all else was that I believe P&O have been very brave in the design of Britannia's auditorium coming away from the usual dance oriented floor to a more family (all round hotel lobby) feel which in my view makes for a very relaxed atmosphere which you can watch the world go by on which we all love to do on our holidays. Read Less
Sail Date September 2015
The potential to be a brilliant ship. However, it did have a split deck (deck 6) and lacked a good size promenade deck to stroll around. One pool was out of order for the duration of the cruise and a whirlpool tub was out of order for a ... Read More
The potential to be a brilliant ship. However, it did have a split deck (deck 6) and lacked a good size promenade deck to stroll around. One pool was out of order for the duration of the cruise and a whirlpool tub was out of order for a few days. Embarkation was chaotic because the connecting bridge to the ship wasn't sitting properly although check in staff were very polite and efficient. The food was very good to excellent. I am a Coeliac so have special dietary needs. The head waiter in the Peninsular restaurant was brilliant in sorting out a suitable (and scrumptious) menu for me. Well done. The entertainment was great. We seen Madeleine Bell (singer), Jimmy James (singer), Josh Daniels (Comedian - if you like laughing) and Pulse (8 piece band - 4 musicians and 4 singers, 2 male and 2 female). All were very good and enjoyable. One area of concern I had was that the entertainment venues are 'small ship' so not able to cope with the amount of passengers wishing to use the facilities. Groups gathered in the doorways and at the top of the aisles also occasionally at the top and bottom of the stairs in the atrium. Staff need to politely disperse these gaggles for the sake of health and safety enabling safe transit of the areas. There were three formal evenings and on the third one the ships bulletin said that there would be a 'Complimentary Photo' that night. This IS NOT the case. When I asked at the photographic desk about it, I was told quite haughtily by a female staff member that 'Complimentary' means that they take the photo for FREE but CHARGE for the photo. Eh! I felt the whole photo experience is a scam backed by staff ready to talk down to customers. IF we go on a cruise again we WILL NOT be using the photo shop for anything. This spoilt the cruise for us. Not sure if we will ever use P&O again. This was our first ever cruise. Our cabin steward Jose made the cruise with his politeness, efficiency and helpfulness. Thanks Jose. Read Less
Sail Date September 2015
The one bad part of this holiday was embarkation. The IT systems failed numerous times and as a result passengers were kept waiting. Would have been nice to get free drinks and a snack as we had been in Southampton from early morning and ... Read More
The one bad part of this holiday was embarkation. The IT systems failed numerous times and as a result passengers were kept waiting. Would have been nice to get free drinks and a snack as we had been in Southampton from early morning and didn't embark until 4.30. However, once on board the holiday and cruise really began! Our bags were waiting for us and the muster was simple and well organised. The ship is amazing, the decor simple and relaxing and best of all brand new and gleaming. The cabins are well appointed and although the bathroom is a little small, the shower is large and there is enough room for one to wash and use the other facilities. The food in the main dining rooms was amazing with plenty of choice at breakfast, lunch and dinner. We loved the fact that the restaurant was open every day for lunch, something we haven't experienced on other lines. The afternoon tea served in the Oriental Restaurant each and every day was also another lovely touch and again not something offered by the other lines we have used. The staff in the main dining rooms were always very attentive and pleasant. Although our experiences in the Horizon buffet were limited, the food was always good but the staff a little distant and not as engaged. The entertainment was amazing with a huge variety of choice, perhaps a little negative was the Live Lounge didn't seem large enough to accommodate the passengers wanting to experience the entertainment offered in there (usually the comedians) who were popular. We enjoyed sea days and found Britannia offered more entertainment than the other lines on sea days. The ports of call in the main were really enjoyable especially Lisbon, Valencia and Seville, we thought Gibraltar and Cartagena were disappointing but just our opinion. We were annoyed at the moaning of other passengers, in the main they had not tried other lines and therefore did not appreciate the extras P&O still offer or the attentive staff and amenities, instead they chose the moan about the lifts (we found the wait time no different to any other cruise line), and if you have legs why not use them and walk to other lift sites or take the stairs! We do think that P&O are trying to secure their next generation of cruisers and are trying to offer a different experience from their other ships and therefore we would say if you are open minded and young at heart then you will love this ship, however, if you are a long established P&O cruiser who enjoys the experience on the older ships then stick to them and let the new generation enjoy Britannia for what she is a fabulous new era ship and experience. Thanks to all the P&O staff for am amazing holiday. Read Less
Sail Date September 2015
Embarkation very disappointing, stuck in car pool for nearly an hour missing our slot for 12.30 by a mile. Buffet at Shindu was sadly lacking, no one checking up to replace empty dishes and limited choice. We booked a suite with butler ... Read More
Embarkation very disappointing, stuck in car pool for nearly an hour missing our slot for 12.30 by a mile. Buffet at Shindu was sadly lacking, no one checking up to replace empty dishes and limited choice. We booked a suite with butler for our 70 birthday treat and our first impression was we felt we had stepped back to just after the war with everything dark brown, too much furniture in a very small space. Room divided with large tv unit, one each side leaving a one way system walk round only. Lots of wardrobes and cupboards using up valuable floor space but nothing streamline just bits and pieces. Bathroom had no safety rail in shower but two over bath, definitely a safety issue as I was wheelchair bound for the first time and found it very difficult to get into with nothing to hold on to. Balcony is so narrow impossible to put chairs side by side to look out to sea. Hallways too narrow for wheelchairs to pass by cabin boys trolleys loaded with clean towels, and as for trying to get into a lift that is really a joke, no central staircase, only stairs at back and front of ship which is no use for wheelchairs or buggies. Theatre was so cold we only went in twice poor facilities for wheelchairs. Positives food generally was good but extra expenses at some venues, not sure why they have wash hand basins at the Horizon buffet and only a couple worked causing frustration for many waiting. Our cabin staff and butler were fantastic to me, Roshan ensuring I had something to eat at lunch time on port days to allow my husband to go ashore with friends and our waiters in the Pennisular freedom dining were exemplary, well done to both. Would we go again or recommend Britannia, No. Read Less
Sail Date September 2015
just returned from my first cruise, was an amazing experience. my disability prevented me from leaving ship but so much to do on board it didn't spoil my holiday. The outstanding quality of food was wonderful, great entertainment. ... Read More
just returned from my first cruise, was an amazing experience. my disability prevented me from leaving ship but so much to do on board it didn't spoil my holiday. The outstanding quality of food was wonderful, great entertainment. The staff both in cabin staff and restaurants were just outstanding. cabins were clean and adequate. It will be my one and only cruise as the cost was the most expensive holiday I have ever been on. I will remember it forever. However one or two things I found unacceptable. the cost of the Internet £35 for 100mins was outrageous. Plus while waiting for lifts there wasn't any seating as I suffer when standing for more than 5 minutes. But am overall so happy to have experienced such a magnificent ship Read Less
Sail Date September 2015
First ever trip on a cruise ship and what a fantastic experience it was. Brittania is beautifully built and run by a great crew. The food was fab and so much of it, the staff in the oriental restaurant being exceptionally good. Night time ... Read More
First ever trip on a cruise ship and what a fantastic experience it was. Brittania is beautifully built and run by a great crew. The food was fab and so much of it, the staff in the oriental restaurant being exceptionally good. Night time entertainment was top rate with the resident band and singers brilliant. Our accommodatio was excellent as was our cabin staff, room always kept very well serviced. The captain was an incredable chap especially during the Queens longest reigning knees up around the swimming pools. Did not take the escourted shore excursions as we fancied doing our own thing. We used CPS car parking which was simple and easy. Takes some time to get to know your way around such a large ship and some areas are more confusing than others. Would recommend travelling on Brittania to any one, a truely magical adventure. Read Less
Sail Date September 2015
After cruising with P&O for the very first time last year on the Oceana (had a great experience) we decided to book another cruise on Britannia this year and wow what a inspired decision it proved to be, great facilities, staff, ... Read More
After cruising with P&O for the very first time last year on the Oceana (had a great experience) we decided to book another cruise on Britannia this year and wow what a inspired decision it proved to be, great facilities, staff, service, balcony suite, restaurant(oriental) excellent. Although this was only our second cruise I do know when i get good service or not and the service was EXCEPTIONAL. Got to mention our cabin steward Roland who kept our cabin immaculate and always greeted us with a cheery smile and was always courteous. A second mention goes to our table waiter (oriental) Alson who was very friendly, courteous and attentive and had a brilliant sense of humour and participated in the spirit of our table which was brilliant by the way, couldn't have wished for a better set of people to dine with. We found the ship to be clean and the staff friendly and courteous so well done P&O. Are we going to book with P&O for next year absolutely, cant wait Read Less
Sail Date September 2015
This was our first ever cruise so therefore we have nothing to compare it to. Having been interested in a cruise for sometime we decided to book it August 2014 to celebrate our 30th wedding anniversary this year. Britannia was not ... Read More
This was our first ever cruise so therefore we have nothing to compare it to. Having been interested in a cruise for sometime we decided to book it August 2014 to celebrate our 30th wedding anniversary this year. Britannia was not completed when we booked it but after it's launch we became a little concerned because of the mixed reviews and negative comments she received. So for anyone who as never sailed on Britannia this review is for you ! Firstly I would like to cover the areas that most complaints were directed. Lifts : There are 18 lifts in total. 6 forward, 6 midships and 6 aft that hold 18 people and the most we ever waited was 2 - 3 minutes. The complaints about waiting for lifts are groundless in our opinion. After all, one is supposed to be on holiday, what's the rush. The Theatre: I will agree the theatre is on the small size for the size of the ship but having said that there are 3 performances each night, 7-30, 8-30 and 10-30. We mainly attended either of the two earlier shows and never queued once to get in as some people had claimed. We arrived as late as 10 minutes before the performance and still found good view seats. Cinema: We would agree that the seating is not banked enough, so if you do not want to see heads and shoulders on the bottom of the screen you need to be on the front row. We do think some more thought should of gone into the seating design. Politeness of Staff: Some people made negative comments regarding the on board staff/crew. I would underline every member of staff we came in contact with, went out of their way to be polite especially our cabin steward Oliver (deck 11) and the staff in Sindhu's and the Epicurean Restaurant whom were brilliant. Plus points: Embarkation and Disembarkation: Very smooth and well organised Dining: No complaints at all, we would say excellent in fact ! The choice in the Horizon Restaurant for breakfast is great. Self service buffet supplying: fresh fruit, smoothies, fresh fruit juice, tea coffee, cereals, yoghurt's, grilled food, freshly prepared omelets with your choice of filling. etc, etc. We overheard one lady say 'she could not find anything she liked for breakfast'. Where do these people come from ? Excursions: Excellent. We loved Monte Carlo, Rome and Florence and the guides were first class. Cabin: very nice, small balcony but this was not an issue. More draw space would of been nice. Entertainment: Over all very good, with a good variety of acts. Bars: Something for everyone. Sail Away Deck Party from Gibraltar: Absolutely BRILLIANT. Unashamed Patriotism ! Minus Point: The main pool area is the family area and of course when you get a lot of children by a pool you will get noise. Accompanied by music from the DJ, it was far from a peaceful, relaxing place. But it is not that we do not tolerate children, we have 2 grown up children and we were aware that Britannia is a family ship. There is an adults only pool area on board - Serenity, which nice and quite. But our complaint was the family area had two heated Jacuzzi's but we could never get in these because the children 'filled' them. The only time we managed to use one was on a Port day when we decided to stay aboard when obviously a lot of families went ashore. We feel that a Jacuzzi should of been installed in the Serenity area as well. Usually I would not go into so much detail for an holiday review, but felt it necessary to supply anyone in two minds about sailing on Britannia what we experienced. Summing up: We had a wonderful time and Britannia will supply us with many memories for years to come. Would we sail on Britannia again ? Yes. Would we recommend Britannia ? Yes. Did we like Britannia ? Yes. The standard that P&O deliver has convinced us to cruise again - with P&O. Although we would try one of their other ships, purely to experience another ship and not because we did not like Britannia. All in all a fantastic experience - Thank you Britannia ! Read Less
Sail Date August 2015
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.5
Rates 5.0 N/A

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