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76 P&O Cruises Britannia Mediterranean Cruise Reviews

I read all the reviews before deciding on a holiday so only fair that I should leave my own objective review. This trip was our first time on Britannia and we had a fantastic trip. The food choices were really good, we ate normally in the ... Read More
I read all the reviews before deciding on a holiday so only fair that I should leave my own objective review. This trip was our first time on Britannia and we had a fantastic trip. The food choices were really good, we ate normally in the Oriental restaurant and were very well looked after with the waiters always offering more if we wanted it or to change things if they though we weren't keen. We also ate in Sindhu and Epicurean both well worth the extra cost. The grab and go sandwiches were perfect for daytime. We stayed in cabin F728 right on the back of the ship and absolutely loved it, it seemed more peaceful than the cabins on the side and we saw loads of dolphins and even a couple of whales - the downside however is that you can feel the engine vibrating more at the back and if the wind is in the right (or wrong) direction you do get soot on your balcony as mentioned on other reviews. Other comments on the cabin are that they could do with a good clean, there was mould in the bathroom in the shower and round the sink and the balcony was permanently dirty. I am not blaming the cabin cleaners I think because the ship goes straight back out it never gets a deep clean. I would only give the cabin 3 star at most In addition although maintenance seemed to be on-going the ship had a lot of rust on it and some machines in the gym weren't working a particular bug bear of my husbands. The entertainment was varied and loads of choice so something for everyone. One comment to note is if you are on second sitting there is never seats available in the live lounge. There were a number of celebrities on board but the price of £25 each to see them seemed a lot to me, this was included in the supper club but surely dinner was included anyway in the price we paid for the holiday. The guy from the Hollies was free and really well worth watching. We did our own thing in the ports as we don't need the hand holding the organised trips provided and had a great time in all the ports - Don't let Anfusa put you off by saying you'll miss the boat because trains are unreliable. We were disappointed we only had a half day in Gibraltar as it doesn't give you time for anything more than a whirlwind trip. We didn't have any problems with service anywhere on the ship everyone worked really hard Read Less
Sail Date September 2019
After a lumpy Bay of Biscay crossing, the rest of the cruise was excellent. The ship was going into dry dock at the end of this cruise for a spruce up. We had sailed on Britannia before so we knew our way round the ship. The lifts ... Read More
After a lumpy Bay of Biscay crossing, the rest of the cruise was excellent. The ship was going into dry dock at the end of this cruise for a spruce up. We had sailed on Britannia before so we knew our way round the ship. The lifts are still a bit of a problem, mainly as at either end of the ship they are smaller and often full at busy times. Considering the wear she has had, I thought she is holding up pretty well. I was especially pleased with the standard of food in the MDR, both in terms of service and quality. We eat in the Beach House for the first time and was pleasantly surprised at the quality and value for money. Cabins and balcony are ok but we knew that the balconies are smaller than on Azura. Cabin steward very good. Other than the 'Rat Pack' the entertainment was very good. P&O please leave Frank, Sammy and Dean on shore next time please. Looking forward to seeing the newly refurbed ship. Read Less
Sail Date September 2019
October 2018 and this was our 12th cruise with P&O. This time we boarded Britannia on Friday 12th October 2018 on a two week cruise to the Mediterranean. We stayed overnight at our preferred hotel, New Place Hotel , Shirrell Heath, ... Read More
October 2018 and this was our 12th cruise with P&O. This time we boarded Britannia on Friday 12th October 2018 on a two week cruise to the Mediterranean. We stayed overnight at our preferred hotel, New Place Hotel , Shirrell Heath, Southampton where we got a taxi to the port. We always arrive early prior to our designated boarding time as we usually get on earlier. This was our 3rd trip on Britannia as we had already been to the Canary Islands this year. This time the boarding process was very good and we were on by 2:00 pm. Our bags were waiting for us outside our cabin. The ship is lovely and is well laid out, although more use could be made of the Atrium area which is only seating and no activities took place there except the Passenger Choir on the last sea day. We had a Balcony Cabin on F Deck which was a good size with a nice bathroom with a shower cubicle and there was plenty of hanging space for 2 weeks’ worth of clothes. We were on Freedom Dining in the Meridian Restaurant. We never had to wait for a table and the food was very good but the menu was not as varied over the two weeks as we have experienced before. We used the Horizon Buffet Restaurant for lunch and occasionally for dinner. There was plenty of choice and we were always able to get a table without any problem. My wife is a Type 1 diabetic and although the main restaurant was very good in accommodating her dietary requirements, we found the Java Café no longer offered diabetic cakes and the choice for diabetics in the Horizon was extremely limited. We always go one evening to the Sindhu Restaurant which serves fabulous Chinese food, pick the right night and you get a free bottle of house wine, all for £20 a head The specialty restaurants were heavily promoted during the cruise to get passengers to part with their cash. The Epicurean Restaurant is now £18pp for afternoon tea and £28pp for dinner. The Limelight Club was £25pp which included a visiting celebrity singer. The entertainment was varied with good shows from the Headliners Theatre Company and visiting artists including Laura Magan (singer), Steven Bayliss (singer), Duo Esencias, Paul Eastwood (comedian), Kieran Powell (ventriloquist), Dean Standsby (singer), Nick Page (an appalling comedian), Duo Balskatt, Richard & Adam (Brilliant Singing Duo).All very enjoyable, except the so called comedian. You had to get to the Headliners Theatre at least half an hour before a show to get a seat. We only had one guest speaker on this cruise which is becoming the norm, more P&O cost cutting? The speaker was Ricky Bastin, who did a number of talks on Aircraft Accidents and the outcome of investigations. All were very interesting. The shops are open on sea days and in the evening when in port. They have stalls in the atrium virtually every day doing so called sales selling ornaments, bags, watches, perfumes etc. You can easily get carried away if you are not selective and careful. The shops are very expensive, beware. Our first port of call was Alicante, Spain on Tuesday 16th. where we did an excursion taking a panoramic Coach trip with a visit to the Valor Chocolate Factory and visiting the coastal resort of Alta. Next was Barcelona where we have been a number of times so we just walked around the city. We then stopped at Toulon, France where took an excursion to Sanary Sur Mer which is a quant fishing village/resort seeing some lovely countryside on the way. Then it was La Spezia, Italy where just wondered around the town as the excursions where mainly to Pisa and Florence which we have visited before. At Civitavecchia which is the gateway to Rome, where we have been many times so we decided to do an excursion to Marta, a lakeside town which was extremely quiet and visited a winery, Antica Cantina Leonardi, for wine tasting and nibbles. Absolutely brilliant and bought bottles of wine to take home. Last port of call was Gibraltar which we have visited many times so we walked into town and did some Christmas shopping. The weather was kind to us with sunny days and temperatures of 21/24C, except Gibraltar where the weather was overcast with showers but still 20C. The service from our cabin steward was good and all the staff were mainly helpful. The only fly in the ointment was the jigsaw puzzle which we were doing in the Marlow Suite. On 3 occasions this was put away until we got reception to put up signs asking people to leave it in place for the duration of the cruise. The other problem was someone kept taking pieces, 13 in all, which were returned, anonymously, on the last day. Also on the last day I left my Kindle in the toilet and when I went back 5 minutes later to retrieve it, it was gone, never to be seen again. A note about the décor in the ship. It is mainly good as the ship is only 3 years old, but things are not getting fixed. Two of the diving wall figures in the Horizon Restaurant are broken (they were last cruise) and the carpet had trodden in food stains which were not bring cleaned. Also a couple of the buttons in the lifts has lost their numbers which have not been replaced since our last cruise. Come on P&O it’s not rocket science keeping on top of minor repairs. So, we had a very relaxing and enjoyable cruise and would recommend the ship to those thinking of taking their first cruise as although it carries over 3500 passengers it does not feel like a large ship and never feels crowded. We very much like the ship and we had no problems with the lifts which only got very busy at the end of a show and also with quite a number of mobility scooters on this cruise. The lack of a staircase with the central lifts did not seem to pose a problem Read Less
Sail Date October 2018
We wanted to visit Madeira and Lisbon so we chose this canary island cruise and booked one year in advance.The sailing was smooth and the cabins were of a reasonable size.The ship was in good condition and clean.The problem was that there ... Read More
We wanted to visit Madeira and Lisbon so we chose this canary island cruise and booked one year in advance.The sailing was smooth and the cabins were of a reasonable size.The ship was in good condition and clean.The problem was that there were too many people and this made it very difficult to get into a lift.We were on level 11 so needed the lift.This meant waiting a long time to find space in the lifts. We had anytime dining so that was a good decision but the Horizon Buffet restaurant was always packed and people would have to walk around with trays in hand to find a seat which more often than not available.So some people had to walk outside to eat on the tables near the pool. The food in the restaurants were the same menu with a little difference every day.The entertainment was SO SO. Too much emphasis was placed on selling rather than their guests.One day they barricaded the area where the sales were going to take place and were turning away passengers who had to find an alternate route to proceed towards the place they were heading for.Everyday there was a sales leaflet in your cabin.I found this a bit overpowering. The best thing about this cruise were the ports of call and the Indian staff. Read Less
Sail Date September 2018
After a first and very successful cruise on Ventura in 2017, my husband and i were immensely looking forward to our 2nd cruise on Britannia in October 2018. We read the reviews; just as we had for Ventura; but dismissed them as there ... Read More
After a first and very successful cruise on Ventura in 2017, my husband and i were immensely looking forward to our 2nd cruise on Britannia in October 2018. We read the reviews; just as we had for Ventura; but dismissed them as there had been bad reviews of Ventura too, but we'd not had a single issue (apart from a minor dislike of the buffet restaurant which we found cramped). Unfortunately; in hindsight the bad reviews of Britannia are accurate. It was a disappointing cruise from the start. I will say that our cabin was perfectly fine, and the steward service excellent, our steward was a delight and the highlight of our cruise. However service elsewhere on ship was somewhat surly from time to time and lacked the friendliness and attention to detail we experienced on Ventura. Embarkation was flawless and we were on the ship quickly; our luggage arriving quickly afterwards. We unpacked and found the cabin to be perfect; although we were disappointed that we couldnt folllow our spending on the TV like we could on Ventura. the Horizon Buffet restaurant is a massive improvement on the buffet restaurants on Ventura, far more wide, open spaces, easier to navigate with a tray. The restaurant is very popular and you are better to go earlier or later; avoid it at busy times if you want to find a seat. I felt the food on offer was better quality than on Ventura. Unfortunately the same could not be said for the MDR; we were booked on the 2030 seating and frequently across the 12 nights of the cruise the food quality was poor and once I even sent food back - food from Marco Pierre Whites menu, nonetheless! - because it was stone cold! Entertainment. The entertainment was abysmal. We saw PULSE so many times that we even started noticing when they rejigged their shows; meaning they'd perform some numbers on their 80's show, and then they'd appear later in the cruise slotted in on another show called something else. There seemed to be much more variety on Ventura and we had been able to see quite a few different acts. The Limelight Club. We were really looking forward to this - but our choice of act was either Claire Sweeney or Cheryl Baker. And we're not in our 70's, so that was rather disappointing. We had to give it a miss. The Crystal Room - what an utter, utter waste of a venue. Absolutely beautiful, elegant space, wasted night after night after night with a dreary singer, followed by " and 1,2 3, 4...!!" instructor led Ballroom dancing for old people. Utter, utter waste of a beautiful venue and a space that could have been put far better to use. Decor - believe the reviews. Posh ferry springs to mind. Ventura is not in the same league as Princess or MSc ships; but Britannia as the flag-ship was expected to have a sense of refinement and class. It doesnt. It is dark,dreary and... to our cost we found out, not as well maintained from a cleanlinless point of view. Everywhere we went on Ventura, there were staff cleaning. I lost count of the number of times i saw the handrails on the staircases being polished and cleaned with hand sanitiser. Not once did i see this on Britannia....as a result I caught a virus. By the end of the cruise, and after I had been too ill to get off the ship for 5 of the destinations, the whole ship had it and it was dubbed "Britannia Cough" amongst the passengers. On return home I saw my doctor who prescribed yet more antibiotics and steroids; and I was ill for a further two weeks. We are booked on Azura for September 2019 which we booked prior to booking Britannia; and we have high hopes that it will be similar to the lovely time we had on Britannia. Unfortunately the Britannia cruise has done its worst; and we are booking with Princess for 2020. Read Less
Sail Date September 2018
We booked this Mediterranean cruise for my 50th. We had the time of our life's .We had freedom dining and ate every night in the meridian. The waiters and hosts were friendly and helpful. The food was delicious from starters to ... Read More
We booked this Mediterranean cruise for my 50th. We had the time of our life's .We had freedom dining and ate every night in the meridian. The waiters and hosts were friendly and helpful. The food was delicious from starters to desserts. The bars and entertainment we enjoyed and they shown films too. We played bingo and on the roulette table and had a very good time doing so.The pool and entertainment and cocktails were great, we ate at the grab and go some days and it was nice and plenty of choices. Also you could have pizza and chips and hotdogs .The crows nest at night was relaxing with a piano player and good views out to sea.The sail away party's were amazing flag waving dancing and fun.We enjoyed the score excursions apart fro Rome as we left our money in the safe and the tour guide was no help and left us stranded for 6 hours in 90c. Mattaeo . Our other tour guide for Pisa and Florence Nicolette was great funny helpful nice and it was lovely meeting her. We will be doing a cruise again and would highly recommend everyone to do one. Read Less
Sail Date July 2018
Ship: Britannia. Cruise Number: B809 Date of Cruise: 8th April 2018. Southampton Ocean Cruise Terminal: After arriving by transfer coach at the designated time we were directed to the cruise terminal. Although we had priority ... Read More
Ship: Britannia. Cruise Number: B809 Date of Cruise: 8th April 2018. Southampton Ocean Cruise Terminal: After arriving by transfer coach at the designated time we were directed to the cruise terminal. Although we had priority boarding status no P&O staff were available to inform us of which desk was allocated for priority boarding passengers. Finally after checking in and requesting access to the priority lounge which was ignored by the check-in staff, we were told to proceed through security and embark on the ship. Basically it felt as if we were herded like cattle without any concern by any of the P&O terminal staff for our wellbeing. Embarkation: On boarding the ship we were greeted by a barrage of sales people wanting us to book & sign up for selected restaurant venues, spas & photography sessions. At no time did we see a smiling P&O representative to either direct us to the ship`s reception area or to help us in locating our suite. After finally locating and arriving in our suite on the 11th deck which I may add was with no help from P&O staff. Believing the stress and harassment of the previous encounters at check-in and embarkation were over was short lived. We were not informed that our correctly tagged (as directed by P&O) luggage had gone astray. After many phone calls from the cabin staff & several stressful hours later I personally found our luggage in several different cabins. This was not a very good omen to the start of an expensive & hopefully relaxing cruise. Safety muster prior to departure. I can only speak for our designated suite but the muster point was the Headliners Theatre. This was fully packed with approx. 800 people attempting to put on life preservers. During the brief session on the muster drill no mention of which lifeboat station was designated in an emergency. This is a very serious safety issue that P&O should immediately address. Overview of Britannia. There is no promenade deck as such to walk around. There are open deck spaces on deck 7 (usually closed in the slightest of weather conditions) at the stern on deck 17 and of course the promenade deck on 18 which there is a staircase to negotiate as the lift only go to deck 17. Deck information & signs are on a brown background with beige lettering which can be difficult to read for people with impaired vision. People were still finding it difficult to find their way round even after 2 weeks. A tour of the bridge & engine control room was offered although this was expensive at £75 per person. There are a very large number of security cameras around the ship even overlooking the private balconies. In one instant a friend was reported and told by the deck manager that it was not acceptable to sunbathe topless on her balcony. Surely cabin balconies on a cruise ship are one`s private place where one can relax without the interference of security cameras. In general we felt as if our personal privacy had been invaded upon, even by the cabin staff who reported any suspected misdemeanours to the deck manager. I must also state that our cabin steward had a tendency to enter our suite without knocking, which we found unacceptable. The hospitality staff (waiters, waitresses, cabin stewards) were always polite but hardly ever smiled for one unknown reason or other. People who had cabins at the stern with balconies were always complaining about oily soot particles being deposited from the funnels. The general layout of the ship leaves a lot to be desired. Restaurants: For freedom diners there were four main restaurants without additional cover charges. Meridian, Peninsular & Oriental with waiter service and the self-service Horizon. We were informed by our butler that the Meridian, Peninsular & Oriental restaurants the menus were varied but were on a rotational basis for these three venues. Overall all the food quality was good. We dined in the Glasshouse restaurant one evening with an additional cover charge and the desert of a chocolate whirl (hard thick chocolate shell with a digestive biscuit base and false cream inside) was nearly inedible, even the waiter had difficulty in opening the shell with a sharp knife. On-board Entertainment. I can only comment on the venues attended. The Limelight Club: Additional cover charge £25 with a limited menu to select from. The Live Lounge: No cover charge and waiter service for drinks at all times. Shows were mediocre. Shore Excursions. Coach tours were arranged for La Palma, Tenerife, Gran Canaria & Lanzarote. The main observation were no P&O tour representatives on any of these coach tours. Any assistance, advice, wellbeing for P&O passengers was left entirely in the hands of the coach tour operators. Read Less
Sail Date April 2018
Decided to try a cruise from southampton. Embarkation very good disembarkation exceptionally good. This ship does not have any wow factor and appeared to be a little bit on the dull side with decor and is quite bland. The cabins are ... Read More
Decided to try a cruise from southampton. Embarkation very good disembarkation exceptionally good. This ship does not have any wow factor and appeared to be a little bit on the dull side with decor and is quite bland. The cabins are functional but the bathroom area is the smallest we have ever used on any ship as when you step out of the shower to dry yourself it is a tight space and on this particular cruise there were a vast number of disabled and elderly people who would have found this space very tight and I cannot believe there were sufficient disabled cabins on the ship to cater for them. There were an abundance of very large people also on the cruise and they could not fit in the bathroom space and went to the Spa to have a shower. The food in the Horizon Buffet was exceptionally good with a vast choice, there were also 4 speciality dining options on board with a cover charge of £25 per person this was also the charge for the Limelight Club which is a type of supper club where special guests performed. The entertainment in the theatre was very good but always full resulting in standing at the back, this spoiled any show as there were alot of people who had no idea what the show was but were there as it was a free show and promptly fell asleep and remained asleep even through the amazing voice of Sam Bailey. Apart from Bingo every lounge you visited seemed to be holding a quiz of some sort. Not an uplifting cruise by any means. Read Less
Sail Date April 2018
First went on P&O canberra in the 80s' but this new one is not as good as the top class ones we have been on. RCI, Princess, and Holland America are the premier league ones.This new ship is very drab.The passengers who all deserve ... Read More
First went on P&O canberra in the 80s' but this new one is not as good as the top class ones we have been on. RCI, Princess, and Holland America are the premier league ones.This new ship is very drab.The passengers who all deserve a holiday age in 80+ if you do not have a wheelchair,scooter,walking wheel frame or walking stick you are in the minority.This is meant to be a family friendly ship? No so the children like us like ice cream, £1.95 a scoop or £2.15 for a Magnum on a stick.All other good cruise lines have these free.The shuttle bus in ports are £4.00 each way other cruise lines are free.Gratuities are £7.00 a day pp.14 night cruise is £98 With 3500 passengers = £343.000,and tips not going to the crew who have told us they get paid in US dollars.The cabin and bar staff and restaurant crew are excellent..The Headline theatre holds 930 seats for 2 shows a night.= 1860, then with 3500 passengers this leaves 1640 people who cannot see the main show.Dining is moderate to poor..Health & Safety, washing hands with anti bacterial is most important, the Horizion buffet has sinks to wash on entry,but the main dining rooms dis not have until we reported it,the the sprays were put in place at the entry to the dining areas..If you go ashore you have the sprays on you return to the ship,but if have all aboard by 4-30pm the sprays are taken away at 4-15pm so the last people on board cannot clean their hands. Read Less
Sail Date April 2018
Hi, Hopefully you will not be board by the length of this but felt it would be useful to give some hits and misses for the cruise I have just been on. The sea was a little rough on the way to the Canaries which personally I think is ok ... Read More
Hi, Hopefully you will not be board by the length of this but felt it would be useful to give some hits and misses for the cruise I have just been on. The sea was a little rough on the way to the Canaries which personally I think is ok - sick bags were at the ready on the stairs and hallways! It was sad to hear over the tannoy of so many medical emergencies. One was at about 11:30 on the second evening - resulted in the passenger being airlifted off. All very sad. I believe there were about 10. The age range of this cruise seemed to be the older end of the market. Positives - Limelight club was great - we watched Jacki Graham, Sean Williamson and Gareth Gates. All stoped after the performance and chatted with us and had photos taken. Food in this venue was very good and it was a nice intimate venue (about 100 of us in there) - Beach hut served lovely food as did the Glass House - We liked the ship and found getting around it no problem - Entertainment - this was great all barr the Pulse group which we found to be below parr. One of the male members kept forgetting his words and 2 of them just kept messing about, not very professional. Was a treat to see Sam Bailey in the theatre. - Cabin was absolutely fine and the large showers were good. - Tea and coffee in room was good - Madeira - wonderful island, we did the cable car and toboggan - such good fun, would recommend it. - Enjoyed the flower corsage and buttonhole class. - Some good films on the in cabin entertainment Negatives - Oh dear, the food ..... eeeekkkk !! We only ate in the main dining room 1 time out of the 14 nights. Awful, you don't get what you are expecting and was rather bland. It is a shame that you have to pay extra to eat in venues to get decent food ie. Beech House, Limelight etc.) - Thermal suite - another oh dear .... cost £300 for us both to have use of this facility. Hydrotherepy pool, water beds, steam rooms, hot stone beds etc. For the majority of the cruise at least 4 of the items did not work. When complaints were raised with the Manager of the Spa she shrugged her shoulders and did nothing. We did complain to the main reception and were given back £150 as a gesture of goodwill. We were not the only ones who experienced problems - The wait in line to get back on board after getting off the boat at various destinations. One day we waited over half an hour in the heat to get back on board. - P&O are missing a trick with the drinks packages, other cruise lines offer a more varied choice. - No equipment on the sports court to use - what is the point of having basket ball hoops etc. if no ball to play with! All in all it was a nice holiday, however I think we will be going back to Princess as we missed the extra luxuries you get with them and the food quality. Read Less
Sail Date April 2018
The worst 2 weeks of our life, this was supposed to be our honeymoon! Where to start... Firstly we arrived in our balcony cabin to find remaining confetti from someone who must have had the room before us i imagine, no tea bags, coffee ... Read More
The worst 2 weeks of our life, this was supposed to be our honeymoon! Where to start... Firstly we arrived in our balcony cabin to find remaining confetti from someone who must have had the room before us i imagine, no tea bags, coffee or milk available we had to wait 30 mins until someone bought us some. The first night- major design fault in balcony rooms, balcony doors did nothing but creek! The next day after no sleep we askes to speak with a manager in reception where the inconsiderable woman told us we would have to come back as he was unavailable until 5pm, no apology no care whatsoever. After numerous complaints we made they finally decided to move us into a different cabin for the night- relief? I think NOT the useless people moved us to another room which were right next to the flippin boats generators! Horrible grinding and vibrating noises! So once again (its now 11.45pm) we called reception and 20 min later they bring us a new key to another room! At this point i believed i was going insane the new room they have us for the third time made the same horrendous noises as our first room! At this point enough was enough we asked the staff member to call reception and explain to them that this was not acceptable, when the staff member came off the phone he told us we had to go to reception in our pjs as they would not come to us at this point i think any sane person was contemplating jumping off the ship due to no sleep for over24 hour! Once we got to reception i asked the manager to make his way to once again ANOTHER cabin where we them offically gave up as it was a situation we were never going to win! Dining- no organisation whatsoever!! We were not "allowed" to reserve a 2 person table it was a first come first serve which is ridiculous considering how many passangers there was even after explaining to the dining manager it was out honeymoon and we didnt think waiting 45 minutes every night for a table was good enough after paying over three thousand pound he seemed absolutely useless did not show any interest in what we had to say, no resolution once again. The food in the "Horizon" dining room was TERRIBLE everything was reheated right down to the poached eggs! We saw the so called chefs bring out the pre cooked poached eggs out and throw them back into hot water to warm them up! The same happened with some fish my partner had! He saw the chef place the tray in the microwave to reheat when my partner asked him why he did that the so called chef replied with "theres too many people this is how we do it" absolutely unbelievable we could not believe what the heck we were seeing or eating! For 11 out of the horrible 14 nights we were on this night mare we ate at the "beach house" where it was the best of a bad job each night we paid an extra £19 a night as there was a subcharge to this resturaunt another joke in its self! Room service- an absolute con! So our cruise apparently is "all inclusive " well dont be fooled what a big fat lie that was! They charge you for everything other than your poxy brekki! I ordered a pizza one night the pizza arrived like it had been sat in a box for the past 3 months, dry burnt and completly inedible i called room service and immediately asked them to take away the food and i was not going to pay for it- 4 hours later the pizzs remained outside our cabin door!! I seriously would not feed any of that food to my dog if i had one! Burnt toast, no grilled meats weve been living a nightmare! Staff- exceptionally RUDE other than our cabin steward Suneesh and the staff from the beach house restaurant, the rest of them had no idea what was going on from reception staff to chefs to managers absolutely disgusting i have never experienced anything like it. There is not one good thing we can say about out 14 night experience on p&o i urge anyone who is contemplating travelling with them to NOT do so, all they want you to do is spend all your money! Lets not forget the "service charge" of £98 per person i think NOT i can assure you all now they do not deserve any service charge. Thanks p&o you truly ruined our honeymoon not that you care ! Wont be wasting money with you. Read Less
Sail Date April 2018
My husband and I travelled with our 5year old son. Embarkation was very good. We got on much earlier than our allocated slot and the bags already outside our cabin. The cruise demographic was largely retirees. With just under 100 under ... Read More
My husband and I travelled with our 5year old son. Embarkation was very good. We got on much earlier than our allocated slot and the bags already outside our cabin. The cruise demographic was largely retirees. With just under 100 under 18s on board. This was largely fine but the ships design caused major issues. There were lots of people who needed to use the lifts due to mobility issues and the lifts were fairly small so one mobility scooter plus 4 people. Not a problem we would happily take the stairs but non mid ship by our cabin so we had to walk to forward to walk down the stairs to double back - made even trickier when you couldn’t walk the length of the ship on many floors. The kids club was fantastic and the staff great. But we often felt that the cruise was designed for kids to be kept in the kids club out the way. There was really nothing for them in the main ship. The only kid friendly film they did show during the 2 weeks was on a port day. And the only child friendly show on the last night. We ate in the meridian restraint twice. Service very slow. Kids menu had no starter and on both ovcassions brought out between our starter and main so we never ate together. We stuck to the buffet mainly. The staff were fantastic there, knew our little boys name, and always chatted to him and us. After two visits to Meridian we used the glass house on formal nights. By far the high light area for us. The staff there are amazing special shout out to nem and Koran. Nothing was too much trouble, the food was great for a small cover charge. The staff in the glass house are an absolute asset to p&o. There needs to be more inclusive places to eat. The buffet and main dining rooms were the only places inside. The grab and go and pizza/ burger places were on the open deck so no use later on or in bad weather. Recreate this by ditching the market place cafe which atm is a complete waste of space. Also don’t get the ice cream card. It’s limited to one machine which closes at 6 and again located on the main deck. Was annoyed at the trip to Lorro Park. Paid the child price for our son but when we got there found out our son would have got in free. Said this to excutsion team wouldn’t give any refund. V poor service. We mainly did our own excursions so much easier, better value and more flexible. Husband did the behind the scenes tour which he said was amazing. Pools were nice and not too cold. Nice size for the kids to play in. British sail away party fantastic. The entertainment team work amazingly hard and talented. The guy in charge could easily host his own chat show. What I will say for p&o is they look after you when things go wrong. During the first few days we had one detour to enable Spanish coastguard to airlift off one passager, 2 further medical emergency calls the next night followed by speeding up the boat to get to port 6 hours early so one person could be taken off the boat as they weren’t suitable for an airlift. Apparently 10 people were removed by ambulance. I understamd p&o pick up the associated costs and provide support personnel on shore. P&o still seem very fixated on the older cruisers with a nod towards families. This is not a sustainable business model though it won’t be long before the last final salary pension is paid and those with disposable incomes will be the families they are not really catering for. Also got fed up of constant sell esp by the photographers. No I don’t want a photo when I’m in the middle of my food. I have a good camera. Most of the pictures we took ourselves were better tbh. Overall nice ship, some design faults mainly rabbit warren/lack of midship stairs design. Generally great staff. Too much hard sell. Needs to be more family friendly outside of the kids club. Royal Caribbean do this much better. Disembarkation. Good. 25 min from leaving our seats on the ship, to getting in our car. Fantastic organisation. Cases easy to locate and plenty of trollies. Read Less
Sail Date April 2018
This was our second cruise after the Arcadia last year. This was definitely a step up in quality of food and overall wow factor of the ship. Yes there is a bit of getting used to which lifts to use to get down to your required deck but ... Read More
This was our second cruise after the Arcadia last year. This was definitely a step up in quality of food and overall wow factor of the ship. Yes there is a bit of getting used to which lifts to use to get down to your required deck but that's offset by enjoying the beautiful interior decor and ambience. We cruised to the Madeira and the Canaries. I must admit to being quite surprised as to the ship's rolling in not very heavy seas. These modern floating hotels are more for the generalcalmer waters of the med and Caribbean I would assume. We had an issue with our cabin that was dealt with in a timely manner by our deck manager and we were accommodated elsewhere. Food overall was excellent. We tended to breakfast and have lunch in the Horizon buffet bar with evening meals Freedom dining. The Horizon provided a great breakfast selection with the usual cooked breakfast items with the addition of eggs benedict, smoked salmon and scrambled eggs, kippers, fish kedgeree etc on a rolling basis. Plenty of fresh fruit, smoothies and yoghurt options as well as cereal. Lunch again had a good variety but I stuck to the excellent curries. Delicious. Freedom dining is a great option as it does take away the regimented having to dine at a specific time. Sometimes if you've had a late afternoon tea, or a burger and chips on deck you want to dine a little later at night....Freedom dining not a problem. You do miss out on getting to know your fellow passengers better though. On our first cruise we had a really good table and it was great to catch up at the end of the day over dinner, have a laugh and comfortable chat with people you had got to know. We often went to the show and bar for a quiz afterward with our friends which was great. I suppose the thought of not meeting up with such a good table crowd again erred us against going set dining time this time but you definitely miss that element doing it this way. Entertainment was pretty good. We didn't watch all the shows in the main theatre but Brittania gives you the option to catch up with many acts in the more nightclub type Live Lounge, a more intimate venue. Sam Bailey headlined one night but even as a supportive Leicester lad myself for her I think she's got a bit shouty and overworking the power ballads. Stevie from the Drifters however was excellent, and when we saw him in the Live Lounge he had the audience in his hand, great gig. Speciality restaurants are good and reasonably priced we think. Indian connoisseur s will love Sindhu. The Glass House served great food and we look forward to trying the Epicurean and the Beach House next time! Drinks are reasonably priced and it's nice to get dressed for dinner and have a pre dinner cocktail in one of the bars. I strongly recommend the Hurricane, in fact I'm still making it at home a few weeks after the cruise! Bacardi, dark rum, amaretto (25ml) each, drizzle of grenadine, pineapple juice, plenty of ice, in a shaker, pour and enjoy :) Read Less
Sail Date April 2018
I chose the cruise because the ship has single balcony cabins and was sailing from the UK to the Med. I thought it would be very large, but it didn't seem so big once on board. The entertainment was super, except sometimes the ... Read More
I chose the cruise because the ship has single balcony cabins and was sailing from the UK to the Med. I thought it would be very large, but it didn't seem so big once on board. The entertainment was super, except sometimes the theatre was full, you had to get there early for the 8.30 show. Sometimes the food in the main three restaurants could have been better, but the speciality restaurants were excellent. I spent a lot of time in the spa, the treatments were of very high quality, and the facilities the same. There was very good friendly service from all the crew, who were mostly Philipino or Indian. The decor of the ship is modern and has a theme which flows throughout the ship. The atrium stretches over three decks and is the main hub of the ship. Once we docked the disembarkation for the various ports was well managed for the number of passengers and it was easy to find tour buses. Altogether a very enjoyable cruise Read Less
Sail Date October 2017
We were very apprehensive as we joined Britannia for our cruise around the med Sept 16-30th. We really enjoyed our time on the boat however. We had an inside cabin which was plenty big enough and in fact on the foggy days appeared to be ... Read More
We were very apprehensive as we joined Britannia for our cruise around the med Sept 16-30th. We really enjoyed our time on the boat however. We had an inside cabin which was plenty big enough and in fact on the foggy days appeared to be the only ones who had a good nights sleep - never heard the fog horn at all. We enjoyed all the destinations we visited and the trips to Rome and Florence had excellent guides we learnt so much. We enjoyed the entertainment in the limelight, our afternoon tea, the meals at Sindu were very special and we got to know our waiters in the basic restaurants. We spent much of our evenings in the pub - the entertainment staff were all enthusiastic and there was a great sense of fun both in the pub and during the sailaways. I had two cooking experiences the one with Marco Pierre White the icing on the cake - he was so down to earth and helpful. The only down point were some stuffy passengers in the crows nest who complained loudly that we were not in evening dress at 5:30 on a smart night. All in all we really enjoyed it. I think the only downside is that the ship is so big - some sea days we walked over 4 miles - that we didn't get to know any of the other passengers we never saw those we met again! The last two days were a bit boring - if you didn't want to go to dance classes there was an air of the cruise was over once we left Gibraltar staff clearing up. This was our second cruise the last one on Arcadia, but it was still a good experience I think too many people have over the top expectations. However we have booked with P and O again however but next time with Oceana a smaller ship fly/cruise so less time to and from the destinations.. Read Less
Sail Date September 2017
This was our second cruise with Brittania, we chose it again because of the cleanliness of the ship, also the menues in the restaurant were good, staff very friendly, and the food was all ways lovey and hot,, This time we found the ... Read More
This was our second cruise with Brittania, we chose it again because of the cleanliness of the ship, also the menues in the restaurant were good, staff very friendly, and the food was all ways lovey and hot,, This time we found the menus didn’t have so much choice, too much fish for us, food still lovey and hot I must say, The Buffet at lunch time didn’t have a lot of choice also again much the same everyday! The entertainment hasn’t changed a lot so Some of the acts we had seen before, But it was nice to see Sam Bailey and Zoe Tyler and Jimmy James,The Dance troupe we’re very good.. We used the Live Longe a few times but didn’t think the Group was as good as the last time,But they had a good singer tribute to Whitney who was very good.. All in all good cruise just hope Brittania now calls at some different ports in the future, Read Less
Sail Date September 2017
This was my very first cruise and it was AMAZING! Staff were absolutely perfect and dining was impeccable, I thoroughly enjoyed it and I recommend it to all. It was very family friendly and the entertainment was enjoyable, I went to every ... Read More
This was my very first cruise and it was AMAZING! Staff were absolutely perfect and dining was impeccable, I thoroughly enjoyed it and I recommend it to all. It was very family friendly and the entertainment was enjoyable, I went to every sail away and loved each one! Neil and the team were so fun and made sure you were involved. Our waiters in the oriental restaurant (Manish, Brian and Ajay) were so hard working, approachable and extremely kind, I loved them! Our cabin was beautiful if a little small but we could fit everything in which mattered the most, Martino our cabin steward was also great and left our room spotless! All the bars had brilliant service and a wide range of drinks! The ship was STUNNING. Shore excursions were so detailed and easy to access we got off at every port. The Lido pool/deck was my favourite place to stay in the daytime. Dining in the Oriental was so good and I looked forward to every meal there, Manish our wine waiter memorised what you liked from the very first day and was always up for a chat, he was so amazing and served us with a smile! Brian our main waiter was also outstanding and was so nice and you could talk to him so easily! Ajay who was also our waiter was terrific too and we saw him on deck and spoke to us when he could! We loved all three of them and miss them terribly! I definitely will be going on again and i recommend you go too! Read Less
Sail Date August 2017
We had booked a saver price, guaranteed stateroom ( superior deluxe balcony ) so we had no idea which room we would be allocated until nearer the time. The cruise was 14 nights to the Mediterranean. Our stateroom A107 was finally allocated ... Read More
We had booked a saver price, guaranteed stateroom ( superior deluxe balcony ) so we had no idea which room we would be allocated until nearer the time. The cruise was 14 nights to the Mediterranean. Our stateroom A107 was finally allocated the Tuesday before sailing. The room was very nice and we had no complaints. First time we have had a room at the very front of the ship, in fact, we were right above the bridge so our balcony was huge! Our first impression was...have we just walked into a 5* hotel lobby, the atrium was very nice and a lot better than we had had on other cruise ships. The whole ship was clean, we ate in the buffet and found no issues with any of the food, plenty of selection, plenty of places, tables cleaned immediately etc etc etc We found all the crew to be very friendly and willing to help. The entertainment in the evenings was good although there were a few 'tribute' acts. In the Limelight restaurant they had Brian McFaddon and another from Boyzone ( think that's what the group were called ) and on the last night in the main theatre was the lead singer from the Hollies who was excellent! I had a cookery lesson in the Cookery School which lasted two hours and I thoroughly enjoyed it. I can not understand why someone (bevbev25) has said you had to pay for afternoon tea, it was complimentary in the Oriental restaurant, deck 6 from 16:00 to 16:45. The only afternoon tea which was to pay extra for was in the Epicurean Restaurant run by someone called Eric Lanyard ( chef ) on deck 16. We also ate in Sindu and found it to be very good and good value. There were two speakers during the day who were both very good. On sea days there was lessons for iPad users which my husband benefitted from. I thought the ship felt as if is was 'well run' and we will definitely be back onboard Britannia in the future! Read Less
Sail Date August 2017
We chose to cruise on Britannia as we had previously sailed on Ventura and Azura and loved it both times. The cruise on Britannia lived up to expectations, the food was amazing such a huge choice in the buffet restaurant, how people can ... Read More
We chose to cruise on Britannia as we had previously sailed on Ventura and Azura and loved it both times. The cruise on Britannia lived up to expectations, the food was amazing such a huge choice in the buffet restaurant, how people can complain I simply don't know. In fact all the restaurants are superb, on the last evening we went to Sindhu and that was a wonderful experience and I am so glad we tried it. We loved pulse and the wonderful shows in the Theatre, the entertainment staff work so hard to keep everyone happy. We cannot fault the staff on board, they are unfailingly obliging and polite. The programme of entertainment was vast and there was always something to do or see. Had a luxury facial in the spa, which was so relaxing and exceeded all expectations. We only did one excursion which was to Herculaneum, the guide was very entertaining and although it was a very hot day it was very interesting and something I am so glad we booked. We really enjoyed all the destinations visited. All I can say is don't be put off by the negative reviews, either we are easily pleased or some people are never satisfied. Read Less
Sail Date August 2017
Our 3rd cruise on Britannia and our 11th cruise with P&O. Britannia is a superb ship and provides the best facilities of any ship in the P&O fleet. Cabins are more modern, with lovely bathrooms (including glass shower doors, ... Read More
Our 3rd cruise on Britannia and our 11th cruise with P&O. Britannia is a superb ship and provides the best facilities of any ship in the P&O fleet. Cabins are more modern, with lovely bathrooms (including glass shower doors, not clingy curtains) and superb large screen HD fully interactive TV's with lots of free 'on demand' movies. We find the Epicurean to be the best restaurant at sea and we also enjoy the food and experience of the Glasshouse (great food and superb wine flights) and Beach House (incredible steaks). Sindhu is much liked by the ladies in our family, but I am often a little underwhelmed by the food, which is a surprise as Asian food is my favourite. We had Freedom Dining and the service and food quality in both the Meridian Restaurant (dinner) and Peninsular Restaurant (lunch) was consistently excellent. We read lots of negative reviews about this and can't understand it. We are foodies and are happy to pay top dollar for great dining experiences, but cannot fault what P&O offers in the all inclusive restaurants. We like to experience the Select Dining restaurants, but if they weren't available or we couldn't afford them, we would still have a great experience, food wise. The itinerary on this cruise was a little more varied than the usual P&O Med cruises, with Cadiz and La Spezia being lovely surprises as they were both great new ports for us and, in the case of La Spezia, a great improvement over dreary Livorno. We were underwhelmed with Marseilles and Cagliari. Lisbon and Monte Carlo are always good locations. Monte Carlo provided the high and the low in the same day. We have been there 3 times with P&O and they always seem to make a hash of the tender operation. Getting ashore was fine, as we left it until the crowds had eased, but the problem was getting back to the ship. As is often the case here, a swell developed and sea conditions became choppy. Obviously P&O can't influence that, but what they could do (but don't) is delay the departure of each return tender until a few minutes before a docking bay is going to be available on the ship. Rather than do this, they dispatch the tenders from the (calm) port the second that they are full and you end up bobbing around in rough sea for 10-15 minutes waiting for a berth. As a result, countless passengers start to get very sea sick and distressed. Deck officers refuse to accept that they could do this better and the captain always comes on the tannoy and commends the crew afterwards! They steadfastly refuse to accept that they could do this so much better and fail to consider passenger comfort. Very poor. Thankfully, the day ended on a high with a great firework display (International Firework Festival), which provided the one big positive aspect of having our huge aft (port side) corner wrap balcony as we had the best view of anyone on the ship - and no crowds. It was a shame that we couldn't hear the music that the fireworks were choreographed to, but that's nit picking! On the run from Cagliari to Gibraltar, we had to make an emergency diversion to Almeria to offload two very sick gentlemen. This was handled very well as it is not a cruise port and a ship had to be moved off a stone loading berth to accommodate us. I really felt for the families of the sick passengers with over 1,000 passengers gawping at them from balconies and open decks during their moment of extreme stress. Your first thought is that you hope that the sick passengers will be OK, closely followed by hoping that they are well insured. It must have cost tens of thousands of pounds to divert and offload them, and I suspect that P&O seek to reclaim those costs, as it's a private healthcare environment, not the good old NHS. In spite of several hours delays as a result, we only arrived in Gibraltar 50 minutes late. Just goes to show how much slack they have in the timings and begs the question as to why they leave ports so early these days (the obvious answer being fuel savings due to running slower). Entertainment on this cruise was, for us anyway, inadequate. The Headliners Theatre group were very good (far better than the dreadful lot we had on Aurora in May who couldn't sing), but only did a handful of different shows over the two weeks. Bit of a holiday for them as well! Other acts just didn't appeal, other than singer Jenna Lee James, who was very good. We paid extra to see Clare Sweeney in the Limelight Club. She is a good singer and personable, but some of the song choices were dire. Having told us that the average age of passengers on the cruise was 48, why she thought that songs such as Vera Lynn's "We'll meet again" was appropriate I will never know. She put on a show targeted at very elderly passengers, a typical failing of P&O I'm afraid. We usually enjoy the guest lecturers and have had some great ones over the years. On this cruise, there was just one and she gave talks on one very narrow subject (oceans) only. These didn't appeal, so we didn't go. Furthermore, Horizon magazine gave no indication as to why she was qualified to give these talks. Is she an academic, perhaps a celebrated author? Or maybe just someone who has boned up on a subject (Mastermind style) to blag free cruises? I will never know! Although Britannia has some design flaws (notably the soot problems at the back of the ship, the lack of a proper Promenade deck and no mid-ships stairs, the latter of which will be rectified at the next refit), we still like her and find her to be the best ship. First time cruisers (of which there were 1,000 on this cruise) will probably leave impressed in almost all respects. More seasoned cruisers will know that other elements can be done better and may find that the overall cruise experience is better on other ships. Hopefully, the new ship due in 2020 will address Britannia's few shortcomings. Read Less
Sail Date July 2017
We chose this cruise unknowning and inexperienced. From the initial stage to the return home the complete package was exceptional, with caring staff always on hand, to the vast food options and great entertainment. We will be going again ... Read More
We chose this cruise unknowning and inexperienced. From the initial stage to the return home the complete package was exceptional, with caring staff always on hand, to the vast food options and great entertainment. We will be going again SOON. Enjoyed the dinning and self service meals as well as the evenings out. Great to see everyone making a dress code effort. The vastness of this ship soon is over come and on leaving Gibraltar this was the highlight for us. The sounding of the ships horn and the union jacks and cheering makes the hairs on the back of your neck stand on end, great. What a shame that we had such a short time in this historic place but we did use public transport to get to Europa Point and the lighthouse, and spent far to much in the busy main street. Other ports of call were well planned with free shuttle bus service. Read Less
Sail Date June 2017
This was our first cruise and we chose this with advice from our travel agent and-location. Embarkation was very quick with cases waiting outside our cabin on arrival. We were happy from the word go. Although the ship is massive I found it ... Read More
This was our first cruise and we chose this with advice from our travel agent and-location. Embarkation was very quick with cases waiting outside our cabin on arrival. We were happy from the word go. Although the ship is massive I found it easy to get around. Eating, we went for freedom dining and shared tables and met some lovely people. We also splashed out on fine dining at the Epicurian and the Sindu, which was fantastic. Okay you pay a cover charge but why pay for a quality cruise to skimp and save during the holiday. All the meals in the buffet were great with lots to choose from. I did however find some of the meals during freedom dining a bit bland. Our cabin was excellent with plenty of hangar space and the shower was a good size to ,we went for a balcony and I would advise that if it's in your budget. Plenty of sun beds for everyone but people were asked to remove towels if they were leaving for a long time and this didn't happen unfortunately. There was a quiet area at the bow away from the children. Entertainment was great, there was a strictly come dancing theme which my wife love, even I enjoyed it and a fantastic band, Peter Andre, Craig revel Hallwood and funny comedians. The port locations were good however look to see if you can arrange your own visit at the smaller towns, we went to Rome Pisa and Barcelona for the first time. After 8 days we decided to book the Britannia for 30 Sep 2018 for 12 days on a Portugal and Canary Island cruise in the same cabin lol. Overall a very relaxing cruise with plenty to do and we would recommend this cruise ship to anyone. Read Less
Sail Date June 2017
I chose this particular cruise as it was a no fly cruise and also wanted to experience P&O's flagship Britannia, embarkation was very smooth having already learnt not to get there early i arrived spot on the time advised, upon ... Read More
I chose this particular cruise as it was a no fly cruise and also wanted to experience P&O's flagship Britannia, embarkation was very smooth having already learnt not to get there early i arrived spot on the time advised, upon entering the ship we came straight into the atrium which was a sight to behold, but things were not so great from there on. As this was a last minute booking our room was allocated at the port and boy did i wish i had booked earlier, the cabin was very small and the bathroom or should i say pod was so small it would be impossible for any adult to prepare themselves in there. The beds were also small singles and were obstructed by bunks hanging from the wall! The cabin steward was great and kept the cabin clean and fresh. Onto the rest of the ship now and to be fair it was pretty damn good, shame about the price of drinks on board and the cost of odds and sods in the small under stocked shop, we were given the later 2045 pm dining slot which suited us fine but it did seem the waiters were getting tired by then, the food was certainly not the best i have had on a P&O cruise and the selection was pretty repetitive, so on three evenings of this eight night cruise after reading the menu we left politely letting them no there was nothing to our liking on the menu, but would have thought they could have offered something else (as they have on other cruises) Buffet dining was far superior amazingly, and had a varied menu for all tastes every day. The entertainment too was pretty poor, again something i have noticed compared to previous cruises and being as a smoker i found it really doesn't cater for smokers very well, overall i think Britannia will need to sharpen up on the issues i have pointed out to really shine as the best of British. Read Less
Sail Date September 2016
Been on 8 cruises to date, with various companies and this was simply the worst ever cruise experience bar none, a purely rip off money making exercise on the behalf of P&O, Far too may faults to list here, our advice is simply to ... Read More
Been on 8 cruises to date, with various companies and this was simply the worst ever cruise experience bar none, a purely rip off money making exercise on the behalf of P&O, Far too may faults to list here, our advice is simply to book elsewhere, Lifts poor, everything is extra and a pure effort to extort more money from you, there is no promenade deck, no central staircase, it is easy to get lost on the ship, an emergency evacuation would be a very " interesting" proposition, the cabins are very poorly sound insulated and noisy. Crew were rude and disinterested, WI fi at £12.50 per day only worked for 8 hours, the librarian was simply one of the rudest, most arrogant men I have ever had the misfortune to deal with, refused to conternance any refund without a massive argument and a recourse way above his pay grade Read Less
Sail Date July 2016
Just returned from a 14 night cruise around the Med on Britannia, celebrating my birthday with my close family. Wish i could say what a fabulous ship she is, but i am left feeling somewhat disappointed that most of the time i was bored! I ... Read More
Just returned from a 14 night cruise around the Med on Britannia, celebrating my birthday with my close family. Wish i could say what a fabulous ship she is, but i am left feeling somewhat disappointed that most of the time i was bored! I am surprised that a ship boasting to be a family ship has very little "family" activities to participate in, however if you want time away from the children the kids clubs were excellent and kept them amused most days, but i felt sad that we were not having experiences together onboard. Most of the evening entertainment seemed very adult themed too.Throughout the whole trip the only family activity we took part in was juggling (thanks to Abbie for teaching us)! If you like quizzes then you will be very happy as there were a million of these a day. The food however was great, and we were very well looked after in the Penninsular dining room. My daughter has a gluten intolernce and Francis (the head waiter) made sure every day that her following evening meal was suitable and enjoyable. I knew at the time of booking that the room size was always going to be a bit of an issue and that was the case, I would suggest with two adults and two teenage children you spend that bit extra on bigger rooms as we lived (literally) on top of each other. Manoj did an excellent job at keeping our room clean and the beds were set up and put away each day. We visited some amazing ports, Rome by far being our favourite, but was disappointed that we had Gibralter changed at the beginning of our holiday, then we couldnt tender in Monte Carlo because of high waves. The captain was very apologetic and gave us extra time in Barcelona, although disappointed better to be safe that sorry. The ships decor was very dark, and Brodies bar felt like we were down the local pub, a very grimey pub, with no atmosphere. One pool table for all and a casino down the other side. Costa coffee didnt taste like costa coffee at all and they had the cheek to charge £1.60 for water to add to the teabag in a cup which you could have gotten in the Horizon for free! Feel really sad that we have spent alot of money on my birthday cruise and have come home feeling we wished we'd have gone somewhere else as a family. The ship is just too big and feels like a money machine...such a shame! Read Less
Sail Date July 2016
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.5
Rates 5.0 N/A

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