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49 P&O Cruises Britannia First-Time Cruisers Cruise Reviews

This was my first cruise and after reading some of the reviews I was slightly worried- but to no avail - we both had an excellent time. The ship is beautifully maintained and spotlessly clean . The atrium was a relaxing place to have a ... Read More
This was my first cruise and after reading some of the reviews I was slightly worried- but to no avail - we both had an excellent time. The ship is beautifully maintained and spotlessly clean . The atrium was a relaxing place to have a coffee or evening cocktail. Despite the size of the ship , it never felt crowded and we were always able to find somewhere to sit and only once had to wait for a table in the restaurant. All the staff were courteous and the service throughout was good. Food was variable but more good than bad. The choice was good and the service prompt. The buffet was always busy but on the few times we used it we were always able to get a seat. We ate in a few of the supplement restaurants- would really recommend the Lime light club and the Beach House - not so keen on the Epicurean.( fun for the experience but wouldn't do it again) although the afternoon tea was lovely. Entertainment was varied - the shows in the main theatre weren't to our taste but to be fair a lot of the passengers loved them. We did however enjoy some of the invited guest - we saw an excellent classical guitarists and Darren Day was very funny. If you get a chance to see a lecture by ' Park' don't hesitate - the titles may sound a little dull but he was very entertaining and I thoroughly enjoyed the lecture that I went to. Our cabin was great - despite the bathroom being small the shower was very roomy. People have moaned about the size of the balcony but we found it more than adequate . The beds were very comfy and the rooms were well sound proofed so we were never disturbed by noise from adjacent rooms or the corridor. Excursions were expensive but well organised - thoroughly recommend the gardens in Stravenger . (We did these in the pouring rain but it still couldn't lessen our enjoyment) The Land of the Trolls a must! Excellent excursions- beautiful and varied scenery - good lunch and a great day out. We paid for an excursions in Olden but there are several options you can do on your own. A land train took you on a lovely hours ride up the valley or you could get a bus to the glacier. Read Less
Sail Date June 2016
First time cruisers and it won't be the last. From the moment we stepped on the ship we were not disappointed. The staff were exceptional. They couldn't do enough for us. Cabin stewardess was great. Food was out of this world. ... Read More
First time cruisers and it won't be the last. From the moment we stepped on the ship we were not disappointed. The staff were exceptional. They couldn't do enough for us. Cabin stewardess was great. Food was out of this world. Didn't do the buffet as was a bit of a cattle market. The main restaurants where you were very well looked after and the food was first class were excellent. The speciality restaurants were out of this world. Plenty of entertainment and plenty of seated areas to relax. Didn't do any excursions. We chose do do our own thing. All in all it was a fantastic holiday. Don't be put off by the size of the ship you wouldn't know there was that many people on it. O and if you get the chance have a pamper session at the spa. The girls are so nice and they made us feel really welcome and relaxed. I'm so glad I have finally gone on a cruise and chosen p&o we will definitely do it again. Read Less
Sail Date June 2016
Only our second cruise having been on the Island Princess for a 12 night Mediterranean cruise last August so in comparison I'm afraid the Brittania cruise to the Norwegian Fiords fell a bit short. Embarkation and Debarkation was well ... Read More
Only our second cruise having been on the Island Princess for a 12 night Mediterranean cruise last August so in comparison I'm afraid the Brittania cruise to the Norwegian Fiords fell a bit short. Embarkation and Debarkation was well organised. Cabin was good and the entertainment was good and the food in the any time dining restaurant was lovely but the buffet food was dreary. Same food at all the stations and very limited variety. The food on the Island Princess was fantastic! I agree with others who say the Atrium areas was lacking in atmosphere as this was soulless and boring. Not enough variety of activities on board during the day but I liked the quizzes in Brody's Bar at night. Where is the giant screen for Movies Under the Stars? No free ice-cream and the burgers were terrible. Our cabin steward was friendly and generally all staff were pleasant. The shows were fabulous and we saw 3 different shows during the 7 night cruise. I am cruising again on the Brittania departing Southampton on 16th July on the Iberia cruise and have booked the Brittania for the Caribbean on 17th December 2016. Being a teacher the dates and destinations suited us but if I had travelled on this cruise earlier I would perhaps not have booked the Brittania again. Back to Princess cruises for us from now on because they offer more variety in buffet food and activities and more inviting pool areas. I hope the food situation is sorted out before our next cruises. Read Less
Sail Date May 2016
cruise holidays I was very very disappointed...everything went wrong.... - staff on reception very unprofessional, miserable, unfriendly and unhelpful staff ( dont know why they are there?!) - cruise with no tv licence????? ... Read More
cruise holidays I was very very disappointed...everything went wrong.... - staff on reception very unprofessional, miserable, unfriendly and unhelpful staff ( dont know why they are there?!) - cruise with no tv licence????? -every tv series had only 2 episodes???? - Pay for internet??? every holidays we went to.. the internet is free of charge...but not on britannia....?! -pay for coffees, teas and ice cream??? free of charge on royal Caribbean cruise - day time entertainment very poor...5 quizzes join the day whats that all about ??? pool entertainment "pool quiz" wohooo very exciting...dont forget to mention pianist who sent people to bed !!!! -buffet food horrible....on Italian day we had lasagna, pasta and garlic bread nothing else...and they called it " Italian day" -our sitting time was 8.30pm we missed nearly every show as the show time join the night was at 7.30pm or 9.30pm and you have to be in theater least 40 mins before the show will start otherwise you wont have a seat !!!!! -we went to see kiki dee cost us £22 waist of money as everyone in a room was asleep..... she was very boring and the night didn't have soul.... - had to pay for a shuffle bus....free of charge on royal Caribbean -every port we went was terrible...apart from Lisbon -morocco was one of our ports never ever again!!!! we were followed by 3 people every where we went and felt so uncomfortable.... the night before we came to marocco we received a letter saying that it was dangerous and we need to stay in a groups?! why would you got there when you know its dangerous?! - another port was grand cannaria but they had a bank holiday and every shop was closed....waste of another day that was.... - shops on a board are bad... not enough choices....and quiet expensive!!! -cant see your bill on a tv you have to go to reception and ask for it every other day just encase they will charged you extra for something you never had or never used!!! -spa so expensive - our cabin was very small and didn't have enough space for 2 people....especially bathroom area where me and my partner proper struggled as only one person could fit in a bathroom and me being pregnant lady i found it very hard and didnt have enough space to move -lifts were a problem for some people never knew where they or the lifts were going -the only one good thing was night show but than every show was only for 45 mins Read Less
Sail Date May 2016
We wanted to go on the Britannia as it looked so British and she lived up to all we expected and more, cabin with balcony was great you need this for a 2 week cruise. Stewardess to our cabin was always on hand and such a lovely happy ... Read More
We wanted to go on the Britannia as it looked so British and she lived up to all we expected and more, cabin with balcony was great you need this for a 2 week cruise. Stewardess to our cabin was always on hand and such a lovely happy person lovely to see her every day and looked after our cabin with a great deal of attention. waiting staff in the restaurants were very polite at professional with a great sense of humour the very thing us British like, we used the Peninsula Restaurant most night as we got to know waiters Andrew & Flemis who look after us way beyond the call of duty plus a sign presentation of menus covering all the nights of the cruise, well done to you two you made our cruise and not forgetting our wine waiter true to his profession we had some great wines. Read Less
Sail Date May 2016
This was a taster weekend to Bruges Brussels however the port was changed to Le Harve in France due to the terrorist attacks. We understood this but there is nothing to do in Le Harve and it was a terrible choice of port. Embarkation ... Read More
This was a taster weekend to Bruges Brussels however the port was changed to Le Harve in France due to the terrorist attacks. We understood this but there is nothing to do in Le Harve and it was a terrible choice of port. Embarkation - nightmare absolute nightmare we travelled as a family and were told we could board together, not so the check in staff were utterly rude to us really upsetting my elderly mum. Insisting she either board or wait another 3 hours until we were allowed to board. I found it all to be madness we booked this trip in August 2015 and to be told we could board at3.30 was disgraceful especially as we paid to upgrade our room to a cabin suite. Once boarding our luggage didn't arrive until 6:30pm so we couldn't make use of the swimming pool we were sent the wrong luggage labels and the cases went to another room! No apology here either, as first time cruisers we didn't check the luggage tags they sent us to our boarding card why would we! Once aboard service was slow waiting 45mins for drinks, half of the facilities were closed and only one jacuzzi open to the whole ship!! Unless of course you paid £25 each extra for the retreat! Erm who is prepared to pay this when we have paid £650 already for a weekend taster !! Disembarkation was like a cattle market no staff visibility people pushing in all over the place! It was awful and never been treated so bad from a tourist company. Expected more from P&O ship is beautiful but that is nothing with shoddy rude service and lack of ownership !! I would warn all people who are considering parting with their cash to think booking with another company Read Less
Sail Date March 2016
This was a taster cruise and as such was fairly inexpensive. You would expect however that this would be a chance to impress potential new customers. Couldn't have been further from the truth for us. We experienced 2 days of ... Read More
This was a taster cruise and as such was fairly inexpensive. You would expect however that this would be a chance to impress potential new customers. Couldn't have been further from the truth for us. We experienced 2 days of queuing, lacklustre service, poor communications, poor to non-existent entertainment and borderline incompetence. At our emergency muster, when we eventually got on board having been treated like cattle during embarkation, they didn't even explain how to put the children's life jackets on which were very different from the adults. Its our first cruise experience and we where flabbergasted at how low rent was. If your on a hen or stag do or just want to sit doing nothing but stuff your face in a canteen all day then it ideal. The ship is a huge, bland, poorly designed block of flats with no heart or soul. We where very glad to get home. Read Less
Sail Date March 2016
Our first cruise and we were very disappointed with the service , really terrible, the ship and the food brillant but the service was terrible and it really let P&O 's reputation down. This morning the service at the Penisular the ... Read More
Our first cruise and we were very disappointed with the service , really terrible, the ship and the food brillant but the service was terrible and it really let P&O 's reputation down. This morning the service at the Penisular the waiters were so unhelpful and they were so ignorant , really really bad! I have got nine years travel experience and I have thought highly of P&O thinking it usually it's a five star but it was more like a three star . My mum and dad have been on cruises before and they said this was the worst! My Mother in law also came with us and she travelled with Thomson's and she said Thomson's was much better. Waiting this morning to come home we were treated like cattle , queueing . Why do we aka us British people put up with it and why should we ? Also there was hen and stag do's on there which kind of lowered the tone of the cruise also . I would never go on a P&O cruise again and I would never travel with a British cruise company again . American's deliver the best customer service and they won't put up with bad service like queueing and having to ask for a refill of tea and coffee etc , that should be part of the amazing service of a 5 star company !!! The waiter actually tutted when we asked for a refill and he leant across my Mum to give us a glass of orange juice , we also asked for a jug of water this morning and was told this was not possible only glasses. I have never complained about bad service but i really do feel P&O do need to listen to their customers and work on this feedback . We did wonder if P&O have just shipped in temp staff so that the normal Staff would have time off as the 14 night Ant and Dec Saturday night takeaway trip Today . It was just awful!!! A lot of people like us tried this cruise as a taster cruise to see if they liked it , I can't see the conversion rate being high after today's / this weekends terrible service . Read Less
Sail Date March 2016
We have just returned from a 2 night "Taster" cruise that was originally booked for Bruges, however due to the recent attacks, the destination changed to Le-Harve. This was OK with us as it was more about what holiday life on a ... Read More
We have just returned from a 2 night "Taster" cruise that was originally booked for Bruges, however due to the recent attacks, the destination changed to Le-Harve. This was OK with us as it was more about what holiday life on a ship would be like as this was our first cruise experience before we think about booking a longer 2 or 3 week holiday. On the back of this experience, I would not return to P&O. As with a lot of other passengers, we were considering booking a cruise as our main holiday and thought this would be a good way to try things out. Although the ship itself is great, clean, plenty of space in public areas, the whole experience from check in to disembarkation was one of the worst examples of customer service and service delivery I have experienced. Check in staff - Can’t recall one of them cracking a smile. When you board and go through security, our cards were snatched out of our hands before we could present them and then were pointed to a queue to join with as little enthusiasm and engagement as possible. Its difficult to give further examples of the poor service level as there simply wasn’t any. Remember, this is supposed to be a taster cruise.... a chance to sell and promote a product and this is the first experience we have. Once on-board, the experience continues in the restaurants. Waiting staff simply looked borderline angry, little dialogue, interaction, recommendations. I asked for a jug of water and was told "No....is not possible” before I could respond...he had turned his back and walked away. When asking for a clean cup, the waiter gave a long sigh followed by him walking away again with no idea if her was coming back. a short time later, he returned with a cup and just put it on the table....no dialogue, no interaction, no eye contact. They would be better placed in some kind of zombie movie, as Oscars would be a guarantee. Waiting time for drinks - gave up, and asked if we could order drinks and actually have a look at a menu as none on table. Again, remember...taster cruise....a chance to sell and promote a product. As for checkout - carnage. a 200+ queue to exit that had no organisation - people joining the queue wherever rather than the back, people jumping the cornered off areas whilst staff just stood there presumably rehearsing for the upcoming part in P&O Zombie "Apocalypse at sea" movie. Its such a shame as the Britannia as a ship is large, quality finished ship. The rooms are good and the beds are very comfortable. The whole experience is let down by those on shift over this last weekend. I am not sure if the tie in with Ant and Dec's Saturday Takeaway is part of the problem, in any case, as a paying customer, it shouldn't matter as part of customer service is delivering this in a reliable and predictable manner. We will not be booking P&O Cruises again and encourage others to avoid at least until some explanation comes from P&O to explain or justify such as poor delivery of there product. Read Less
Sail Date March 2016
I decided to write this to hep advise all you new cruisers out there what to expect, now I have returned I am somewhat angry at the one sided and downright inaccurate reviews from some of the more seasoned cruisers who repeatedly compare ... Read More
I decided to write this to hep advise all you new cruisers out there what to expect, now I have returned I am somewhat angry at the one sided and downright inaccurate reviews from some of the more seasoned cruisers who repeatedly compare this ship to other ships and even companies. This trip was very special as it was mine and my husbands Honeymoon, I'm going to start straight off and say overall we absolutely LOVED this ship and we have officially caught the cruising bug and can't wait to book our next one with P and O whom we found are the best value for money. So firstly the overall look of this ship is fantastic the size is breathtaking, the decor we actually liked, many other people have said they found it too plain and/or dark, I can see P&O were aiming for a modern and contemporary look, the darker side of the decor gives the ship a real luxurious touch, we had a Balcony room which was clean, light and had a very comfortble bed, the bathroom was a little small but the shower screen and free toiletries were a nice touch, we personally found the balcony absolutely fine size wise and spent numerous occaions sitting on there enjoying the view. We decided to make the most of this trip and pretty much ate everywhere except for the Beach Hut. Our definite favourite restaurant was the Epicurean we tried their evening food and their afternoon tea and loved both, it is the definition of fine dining (in our opinion), their evening food is of michelin standard they had an amazing smoked pate which was bought under a glass dome filled with smoke and a creme brulee which they caramelize in front of you with a blow torch, the afternoon tea started by having a spray in front of your face which had a slightly sweet aroma and apparently activated your tastebuds followed by a sumptous selection including savoury salmon macaroons, eton mess in a small kilner jar were you add strawberry sauce from a provided pipette and stunning scones with an amazing selection of teas to try, I loved the nutty chocolate blend, my husband preferred the peppermint, it has candles, white linen table cloths classical music playing and dedicated silver service staff who really pull out all the stops to make this the place to try if you only do one extra restaurant. We had freedom dining and dined at the Penninsular, again this place had fantastic food, excellent hard working waiters and a wonderful upmarket atmosphere, we also tried Sindhu which had the best indian food we ever tasted again this is a select dining option so will cost extra but again is definitely worth the cost. Our 2 favourite bars were Brodies which is pretty much designed to be a local pub with a selection of bottled beers from various regions in the uk as well as cocktails and liquers it put on numerous quiz's, games, live music and karoake throughout the day and evening to make it the epicentre of bars ideally suited to a more british style of socialising. Our other favourite places were the Glass House which is predominately a wine bar with an amazing selection of wines, we were also fortunate enough to get the opportunity to do their wine tasting which was very informative and fun and also try their wine and meal tasting course which again was an absolute treat and we fully recommend you try it. Our other favourite place was the Crows Nest bar which is at the front of the ship and a fantastic place to sit when the ship is leaving a port and watching the ever changing views. My main disappointment was actually with the Oasis Spa which for me I'm very disappointed to admit was nothing short of a rip off, the services in themselves were fine but their attempts to extract more money out of me left a bitter taste, firstly I gave myself an extra treat by booking a pedicure whilst on board, I originally asked for a standard pedicure which stated on the price list was £30, the receptionist said I could upgrade to a fire and ice pedicure which included a hot stone leg massage and cooling leg gel treatment for another £5, I agreed to this, after I had the treatment I was then told it was now £47 plus a 10% service charge, I was not happy about this as I was clearly told it would be £35 and no mention was given of the service charge, they also tried to sell me a tube of this cooling gel for £35 (over priced deep freeze gel). They also mixed up the booking for a couple's massage that we had booked and pre paid for before our trip, again they charged us another service charge on top and tried to sell us a £35 bottle of massage oil, the hydrotherapy suite consisting of different types of sauna, steam, shows and heated beds was lovely and wonderfully relaxing but again awfully pricey at £25 to use for 1 day. I've been in 5 star hotels where this part is free to use or well over half the price of what they charged. Overall all the staff on board are hard working, friendly and dedicated to their work, the entertainment we found fairly mixed, some of it we tried and enjoyed other aspects we didn't even fancy doing at all and avoided completely however this is no doubt a subjective issue and I saw many people getting into the swing of anything they could so its a case of each to their own and if it isn't for you either you get yourself a sunbed, I would say on this subject don't bother trying to get near the pool it fills up very quickly unless you get their pretty early my advice is to look further away on upper decks where their is still adequate space available but still don't leave it too late, reserving has been an issue but the staff are becoming aware of this and have started removing belongings on sunbeds that have been reserved if they are left too long and tying a note to the sunbed so the person can come pick it up when they return. The other thing I would recommend is what we did which is to simply grab your favourite or current book and get yourself down to the atrium area where you will find lots of seats, sofa's and chairs, you can have a drink if you want, plenty of tea, coffee and alcoholic options they also have amazing sweet treats in the Market Cafe which I highly recomend you try or you can pass on this and simply enjoy the ambience, the views and simply relax. To finish overall this is a brilliant ship and I hopefully will return there at some point in the future. My last piece of advice is if you are new is that whilst this is a wonderful ship it isn't without its faults but overlook or avoid the bad and focus on what is so great about this place and you won't go wrong our biggest annoyance on this trip was the sheer volume of complainers notably from the seasoned cruisers who clearly think its their right to use the staff as verbal punch bags and in a number of cases get as much credit and/or free stuff that they can based on said complaints. I saw one woman loudly tell her rather bemused husband that she had complained about the Horizon Buffet restaurant (again used regularly, plenty of choice throughout the day, no complaints) not having instant hot chocolate available to have with her evening meal, he pointed out to her that this seemed a strange choice of drink to have a meal with and she informed him she had complained as a matter of principle rather than it being a specific issue, another woman I overheard bragging that she had complained about the temperature of the headliners theatre being too cold (and had clearly never thought of using a cardigan/jacket or jumper to solve this issue) in an attempt to get some spending credit. This is something that really annoys me as I go on Holiday to enjoy myself not complain and find things wrong. Enjoy all the wonderful things this ship has to offer and you will have an amazing time, we did and we can't wait to go on a cruise again. Read Less
Sail Date March 2016
This was our first cruise. - Harsh but true.... Once on board, we were not shown or directed to our cabin, but had to find out own way. Cabin was much smaller than expected and not enough room for our clothes but hanging space and ... Read More
This was our first cruise. - Harsh but true.... Once on board, we were not shown or directed to our cabin, but had to find out own way. Cabin was much smaller than expected and not enough room for our clothes but hanging space and shower was adequate. Balcony small. Suitcases had not yet arrived so we went for a drink at the Glasshouse where we were overcharged by £9, this was addressed. Went to Reception to find out about dining options etc, the receptionist was quite rude and said that it was all clearly marked in the leaflet, she then underscored where we could eat that was included in the price. Back to Cabin deck 10 -didn't have to wait long for lifts throughout holiday. Entertainment was poor, just unknown vocalists, poor ventriliquist and one good show - Gravity with good special effects. Comedian was also good but standing room only unless you bolted your food or skipped a course to get there 40 minutes before the start. The Overtones were the best! Ship smelt of varnish as crew were masked up touching up, why when ship was not even a year old? Passengers were forever getting lost, poor directions. I would not even be able to find my way to the muster point if necessary. Food was mostly good, waiting and cabin staff...very good. Captain only made a brief appearance to upsell the café and spa (still I suppose someone had to sail the ship) Ports were excellent, we were first off at every port and last to get back on. It was like being locked up in a hotel from 6pm onwards. Gala nights (of which there were 4) "All dressed up and nowhere to go" Everyone looked bored. Everyday we were bombarded with more and more paperwork about quoits or silent quizzes or bingo or spa offers - none of which appealed. The passengers were friendly and some had been on several cruises and thought the Ventura was much better. Many people said they would not go on Britannia again, there was no promenade deck, the pools were too small, there were not enough sun beds and those available were extremely close to your neighbour, also there was no shade for the sunbeds. Shops, expensive and not much of interest. Overall very disappointing - this was our first and LAST cruise. Advise you to read cruise critic before parting with your hard earned cash! (wish we had) Read Less
Sail Date February 2016
We brought the cruise forward, for family reasons, as it was planned for my retirement (end March) wife's 60th (early May) to be taken around end April. Very apprehensive, having read many reviews. Firstly the ship was beautiful, big ... Read More
We brought the cruise forward, for family reasons, as it was planned for my retirement (end March) wife's 60th (early May) to be taken around end April. Very apprehensive, having read many reviews. Firstly the ship was beautiful, big and well finished throughout all decks and bars/restaurants etc.Service was very good, never once did we experience any delays to attentiveness. Many aspects truly wonderful, Food, Entertainment facilities, its sheer size . Our inside cabin adequate, all the staff were helpful, you could talk with them share their lifestyle from home to here. We spent every port day out and about seeing what we could in the time we had. So many mentioned the stairs in mid ships, yes bad mistake for those who need midships stairs. Atrium, well more like a shopping centre, no central sparkle, except for the Chandelier!. Needs to have more of a focal point to entertain people, rather that it being a sit off area. Slightly holiday campish theme, sing alongs etc not our taste, towels/deck chairs, same old same old. We enjoyed eating well, Sindhu, superb. Nice wines, a good local beer, with real ale options in Brodies. Meridian suited us fine, food was excellent. All in all a relaxed, enjoyable experience. However, would not go again. Lacked a party atmosphere in the evenings, an explosion for all to let their hair down. Perhaps it wasn't meant to be on this ship, too relaxed a voyage, and too many 'long time cruisers' moaning that things weren't up to their standard or went to bed at 11. Really enjoyed the ports of calls, made the most of every day. Fabulous beaches, interesting people along the way. Sharing taxis, talking about each others lives and homes. Beautiful islands, worth a holiday there on there own. Day trips/excursions onshore, did all bar one without P&O, found their pricing very expensive compared to what we paid onshore with the Taxi/Mini bus lads. Don't be afraid to do your own thing, its exciting. We are a young/old couple who ain't giving up our youthfulness just yet. Next time RCI or Carnival. thanks for the experience P&O, you tried very hard but it was dull in so many areas. Read Less
Sail Date February 2016
My wife and I are 54 years old, this, was our first cruise. Never cruising before we have nothing to compare it against. However, we did read the mixed reviews beforehand. We made a pledge not to pay any attention to the moaners. ... Read More
My wife and I are 54 years old, this, was our first cruise. Never cruising before we have nothing to compare it against. However, we did read the mixed reviews beforehand. We made a pledge not to pay any attention to the moaners. Additionally, we were not going to play the I paid this and that, for my cruise game. Our first impressions of the Brittania. Well, we both looked open mouthed at this humungous, beautiful ship, docked in wonderful Barbados. For some odd reason we both burst out laughing. Both of us were so excited we just couldn't wait to get on board. Embarking was such a pleasure, your cases are taken straight onto the ship from the plane. Once we landed we were in our cabin in no time at all, what a joy. It took us a few days to find our way around the ship, but, enjoyed exploring and finding interesting parts as we went. The staff are from Asia - they are all supremely well trained, attentive and friendly. The best we have encountered anywhere. The food is fantastic - fine dining at it's best. We paid and additional fee's for the Sindhu, the Limelight Club and the Beach house. These restaurants were great but, how do you improve on food in the normal restaurants, when there food is pretty much near perfection. Just one simple example of this, is the eggs - just how did they cook them to perfection everyday for so many people? beats me. The Atrium was our favourite part of the ship we also enjoyed the Sunset bar. The ship offers something for everyone, fun filled packed days or just lazy days. Be it by a busy or quite pool. We chose the quiet Serenity pool. My wife never had a problem obtaining a lounger - P&0 have noted this as a problem in the past and appealed to it's customers not hog loungers. This seemed to work. We didn't do many of the shows at night - we enjoyed our balcony, t.v. and early nights I'm afraid the day time activities left us shattered at night. However, we did attend all four of the formal evenings, the Caribbean night and the Casino. The Casino staff are brilliant teaching my wife how to lose my money - no really, they were great. The Caribbean and formal nights were fab. The cabin was quite luxurious I think, we loved the balcony and tea making facility. I have never ever slept so well. The bed is super comfortable. We only have some minor critiques - I would estimate about 98% of people dressed appropriately during the formal evenings. It irritated me and many others, that, a few of the non conforming merchants did not dress accordingly. A number of scruff bags were turned away at the Crows nest and Glass house bars. However, a few did elude the P&O officers staged around the ship. Our other critique is nothing to with the ship but, with a few of middle England's rudest people. One elderly gentleman threw his serviette down on the dining table in disgust. All because his favourite wine was not in stock- shocking and slightly amusing. Another example of bad behaviour we didn't like was a huge heffa-lump of a woman from Manchester, blocking the lounger isles with her lounger preventing the disabled and infirm getting past. Her excuse was "I just have to be in the sun - horrendous behaviour, she had no shame. The day's onshore were fun filled sunny beach days. We particularly enjoyed St Maartin, St Kitts and Grenada. We will definitely cruise on the Brittania again. My wife I actually felt quiet proud to be travelling on such a fantastic ship. It is for all these for reasons above that my wife and I say our time cruising on the Brittania around the Caribbean s contributed to our holiday of a lifetime Read Less
Sail Date February 2016
This was our first cruise and I was apprehensive but I have to say it exceeded expectations. We ate on the freedom dining in the meridian dining room. I wasn't expecting the food to be great and I am a bit of a foodie but overall I ... Read More
This was our first cruise and I was apprehensive but I have to say it exceeded expectations. We ate on the freedom dining in the meridian dining room. I wasn't expecting the food to be great and I am a bit of a foodie but overall I was delighted. The epicurean was exceptional the pudding especially . Breakfasted in the horizon and yes it was busy but the food was more than good don't know how they managed with the numbers, ant their afternoon tea was very good. I thought the cabin was better than expected have certainly staye in much smaller hotel rooms. Thought the excursions were a bit prices compared to the ones you could book onshore. All the staff I dealt with were fine . I found the entertainment to be very good some of it wasn't especially to my taste but you cannot expect everyone to like the same things. Embarkation took a while but we were in an air conditioned coach while we waited so just had to be patient. Disembarkation was much smoother. Overall a wonderful experience Read Less
Sail Date January 2016
We stayed at the Premier Inn Gatwick the night before our flight (TOM024). Turned out to be a great idea and at just £39 for the night, excellent value to boot. We ate in the restaurant which had a nice atmosphere and some of the ... Read More
We stayed at the Premier Inn Gatwick the night before our flight (TOM024). Turned out to be a great idea and at just £39 for the night, excellent value to boot. We ate in the restaurant which had a nice atmosphere and some of the friendliest staff I've come across in similar hotels. Overall score for hotel: 11/10 We nipped across the road to the terminal just two hours before the flight and there were just three families ahead of us in the queue. I was sad to hear an old couple's tale who - not being internet savvy - hadn't realised that they had to book (and pay) for seats (together) despite 'upgrading' to Premium via their travel agent. This saw them sitting apart for the 8 hour journey. Cheap tactics by P&O (with whom we are contracted with, not Thomson). Overall airport experience (ours, not the old dears) score: 10/10 Onboard on time and a nice new aircraft. The 3-4-3 config is a pain if you need to go to the loo often (oh, the struggles of being a 50-year-old man :-)). We had 13A/B both ways which, in hindsight were a poor choice for above mentioned reason. Should have gone for 13B/C for easy access. Shortage of loos and iffy configuration make for a clunky aircraft layout. No crossing over at any point except at rear of aircraft. The staff were quite pointed about this and it was very much a charter level of service. Cheapo headphones handed out (you need to keep them for the return trip!) and drinks service begins. The inflight mag starts off by saying that "the first drink is on us". But it isn't. Cabin crew response; "Oh, you're P&O charter so you have to pay for everything". Nice. Feels like I'm flying Ryanair. And please remember; P&O make these rules, not Thomsons. Cheap, very cheap, unlike the cruise. Food, both ways, actually pretty good. No choice; get what you're given. Overall flight/service score: 6/10 Uneventful flight (one film watched) and - after a short delay while the aircraft arrival team were found - we were led off to awaiting buses. Ours, a 1960s number, was a bit scruffy and didn't have A/C but I assumed that was because P&O got it for 30p cheaper than a newer version. Windows all wedged open, off we set. Arrived safely at the terminal which was a bit less modern than I imagined, but it did the job and we were soon through security (look out for the washing up bowls to stick your stuff through the X-ray machine on) on the ship. Overall transfer/check in score: 7/10 Our balcony cabin, F402, came with a sofa and we were glad we'd paid the little extra for this. - Excellent TV with some hi-def channels. - Small but perfectly formed shower room/loo. Good lighting, decent towels. Smart toiletries (The White Co.) which were replenished on request. - Good comfy bed and linen, changed once a week. - Balcony, fine for us but heard others complain it was smaller than normal. - General hotel-style feel to the room. Overall score for room/service: 10/10 Because we arrived on the 'second' day, it was less hectic with few people hanging around for flights. We had a mooch around to suss stuff out. Cases turned up at 7.45pm, three hours after we did, after we gave our very helpful/friendly cabin boy a friendly nudge. Breakfast: Great. Something for everyone. 9/10 (good toast would have meant a perfect 10) Buffet: Plentiful, generally aways piping hot (if it should be) and perfectly OK. Not great on seasoning but understandably they are catering to the lowest common denominator and many don't like salt/pepper etc. Felt like they had gone a bit mad on turkey/Christmas food as hard to escape it. 8/10 Buffet 'late night snacks' Pretty uninspiring and basically the days' leftovers (confirmed by staff) with pizza/chips added. 5/10 Epicurean Absolutely great. Food, service and ambience. A 'must do'. 10/10 Beach house Not sure why it's called the 'Beach house' as it's effectively the back bit of the buffet where P&O have established they can rake a few extra quid in. Better than the buffet but not great for what you pay. 7/10 Sindhu Nice ambience, good food but lacking a spice 'kick'. Great tho to escape the usual. 9/10 Peninsular Freedom dining venue, perfectly OK. Decent offering. Always happy to help. 8/10 Limelight (Jackie G) Seated at back of room so a little 'out of it'. No bread served despite a European menu. Quite wedding banquet-ish in terms of service. Jackie G gets a 7/10. Mad as a box of monkeys (in a nice way). 8/10 Bars/wine waiters Spot on. Pub prices and decent house wine (always available yet cunningly not on all menus!). 10/10 Stuff to do We love a swimming pool but the ones on 16 were a bit Benidorm-ish due to the fact that the loungers were mostly 'reserved' with a towel (pegged on), book and personal items from 6.45/7 then unused for hours until the bleary-eyed mob came along to claim them. Personally witnessed beds reserved and unused for 6 hours+. P&O give the blurb that this isn't allowed them say 'get on with it' doing nothing to police. Lazy and left a sour flavour, every day. 4/10 Entertainment Top-class. Shows amazing. Went to many of the 'early' shows to guarantee a seat. Brilliantly done. I thought I would hate the 'big' sail away party but decided to give it a go. Toe-curling and cheesy but excellent fun at the same time. Loved 'waving' goodbye to leaving ships alongside who seemed to love the cheers too. It's a 'must see'. 11/10 Last day The last day was a but undignified. Tossed out of your cabin at 8am (cases the night before) saw cabin baggage suitcases a over the place. People showering by pool/getting dressed etc. Even saw a lady with full set of curlers in. Buffet packed and generally all a bit messy. Wish i could have fast-forwarded past this bit. Disembarkation very smooth (newish bus too). Airport a bit crappy (not enough seats) and no usable wifi. Flight home uneventful. Bags on carousel quickly. In conclusion, great ship, amazing entertainment, decent food and a good opportunity to see lots of different places. Would we cruise again? Probably not. At least not this side of 60 and not on a P&O vessel as we'd have liked a more cosmopolitan bunch from different parts of the world. The crowd just weren't who we wanted to be around. Horses for courses and all that. It would be a dull world if we all liked the same stuff. Happy cruising! Read Less
Sail Date January 2016
Our first cruise and first time away at Xmas. We had two adjoining balcony cabins (wife and me in one and sons 21 and 18 in the other). Cabins were mid ships (F420 deck 9). Balcony divider opened between the rooms. We had a great ... Read More
Our first cruise and first time away at Xmas. We had two adjoining balcony cabins (wife and me in one and sons 21 and 18 in the other). Cabins were mid ships (F420 deck 9). Balcony divider opened between the rooms. We had a great view, unobstructed by life boats, and mid ship so close to lifts and main facilities below and above. We set high standards as this cruise was a lot of money but we were not disappointed. The accommodation, staff, food and entertainment were excellent. We were not overly impressed with some of the islands especially Jamaica (Ochio Rios) and the areas around the port in Grenada. Some of the other though were beautiful. We had the freedom pass so we could have flexible eating times. Well worth it. We heard several more experienced cruisers complain about the busy lifts and design of the ship but as first timers we have nothing to compare against. It was a very expensive holiday and I'm not sure overall the experience was any better than a much cheaper family holiday in Mexico (Xcaret is my favourite) for example, but we are pleased we tried it and had a terrific time. Read Less
Sail Date December 2015
Just back from an unbelievable cruise sailing around the warm Caribbean on the Britannia. The Caribbean was the perfect place to leave behind the wet and windy UK. The Britannia, with our balcony cabin, was the perfect ship to enjoy the ... Read More
Just back from an unbelievable cruise sailing around the warm Caribbean on the Britannia. The Caribbean was the perfect place to leave behind the wet and windy UK. The Britannia, with our balcony cabin, was the perfect ship to enjoy the experience. We were so pleased that we had booked a standard balcony cabin on G Deck with its excellent facilities instead of an inside cabin. The balcony with its 2 comfortable chairs and table was the perfect place to enjoy our morning cuppa as we sailed into a different Caribbean island on 9 mornings. What can be better than waking up on a December morning, pulling back the curtains, opening the balcony doors and stepping into the early morning warm Caribbean sunshine. I read from one of the professional moaners that the balcony was too small - too small for what? Too small for a party yes, but ample for 2 people to enjoy a drink, read a book, have a chat or just marvel at the scenery. Everything else in the cabin was perfect, large bed, powerful shower, large screen TV, fridge, towels and all well looked after be the cabin boy. Once out of the cabin there are an excellent choice of restaurants, bars and activities to choose from. In an evening we were on Freedom Dining as we don't like being tied to a meal time. We ate in the Meridian restaurant on 12 of our evenings and on each occasion the choice and quality of food and drinks was exceptional. We shared a table with other guests initially which was fine but later on in the holiday opted for a table for 2 after being worried that we may end up with a couple of the professional moaners who were on board. The moaners were very much in the minority but we didn't want to risk a perfect dining experience ruined by pathetic complaining. We ate once in Sindhu, the Indian restaurant on board, which was excellent and on the first evening in the Horizon buffet, which again had an excellent choice of food and drinks. Breakfasts were always in the Horizon for us as we liked to relax and enjoy the fresh fruit followed by a selection of the warm food on offer. After our evening meal we usually had a few drinks in one of the many varied bars and also watched a great Robbie Williams tribute act in Headliners. On the days in port we would make use of the local taxis to take us to a beach, rain forest, waterfall etc. We would usually share with other passengers from the ship and this worked out very reasonable. Many of the organised shore excursions left at 08.30am which is too early for us on holiday. All of the islands were amazing, possibly Tortola was our favourite but we also enjoyed our last day at the Boatyard beach and bar in Barbados (walking distance from the port). On the 4 days sailing we relaxed on deck making the most of the lovely warm weather that we had. As it was usually around 11.00am when we arrived on deck most sun loungers were usually taken but we found that if we just sat in a chair then sooner or later beds would be free. On these 4 sailing days the formal evenings took place and 99% of the passengers got involved and dressed up which was good. The Disembarkation process was well managed and meant that the journey from ship to plane run smoothly. Anything that I would change? 1. I would take a change of clothes in my hand luggage for the first evening on the ship as our suitcases did not arrive in the cabin until after we had eaten. 2. I would request that the moaners stay in the UK next winter and moan about something there instead - they'll find plenty :-). Read Less
Sail Date December 2015
This was our first long cruise having taken mini cruises before. The ship is impressive but staff appeared miserable and demotivated. We loved dressing up, the for in The Peninsular freedom dining was fantastic. We did pay to eat at ... Read More
This was our first long cruise having taken mini cruises before. The ship is impressive but staff appeared miserable and demotivated. We loved dressing up, the for in The Peninsular freedom dining was fantastic. We did pay to eat at both Sindhu and Limelight, "Morcambe & Wise" were superb both but food was disappointing. We had booked before arriving on board but no tables were reserved, we did complain and Kenneth offered us a return visit to Sindhu and at that time food was excellent. Our cabin was huge and located mid ship on C deck accessible only by lift. Standards slipped with guests not adhering to the dress code. Guests also reserved sun beds for hours at a time leaving many guests disappointed. We would have use The Retreat had we known about it at the start of the cruise only 5 spaces allocated on the day. Overall a fantastic cruise,madam in the Crows Nest kept us entertained as did Lauren the female part of the singin duo. Read Less
Sail Date December 2015
This was the first cruise for my partner and I, (if you discount Brittany Ferries to Northern Spain!) The Thomson flight from Gatwick was excellent and we were amazed that the transfer coach met us at the aircraft steps for the journey ... Read More
This was the first cruise for my partner and I, (if you discount Brittany Ferries to Northern Spain!) The Thomson flight from Gatwick was excellent and we were amazed that the transfer coach met us at the aircraft steps for the journey to the ship. The embarkation procedure took about 25 mins then up to our cabin B 404. This was a superior balcony cabin, not a bad size but a bit smaller in reality than the brochure indicated. Our cabin steward Rasheed did a good job keeping things clean and tidy. We had opted for club dining in the Oriental Restaurant and were very pleased with the quality and choice of food. Our two waiters, Alex and Daryl were fantastic guys and nothing was too much trouble. We only used the Horizon Buffet for a light lunch as it reminded us of Butlins !!. We tried the Sindhu and Epicurean so called select dining experience, wish we had not bothered, although both were beautiful and the service attentive we were both very disappointed. Maybe it was the menu available those evenings, but I found the Sindhu food bland, uninspiring and overcooked. In the Epicurean I chose Wild Boar as a main course , a dish I have enjoyed many times in Spain and Portugal. The Epicurean example was quite frankly Rubbish :- Tough and Totally Overcooked. I wondered if the poor beast had walked all the way from Hampshire!. I was also not the only punter who complained about the dish that night. We enjoyed the entertainment in the Headliners Theatre most nights, The 4 Tunes act being the most memorable. Some previous reviews complained the theatre was too small for the ship's headcount, but we arrived 20 minutes early most nights and always got a good seat. Obviously the Pool areas are never going to be big enough to accommodate 3000 plus passengers on "at sea " days but were OK when we skipped a couple of shore excursion mornings. The main complaint was people reserving sunbeds at 7.00 with towels etc and not turning up till much later, but that happens with selfish Brits on beach holidays too !!! The organised trips we took, Aruba, St Kitts and Grenada were fine if a little pricey, the other times we went ashore we did our own thing. The disembarkation went quite smoothly at the allotted time, pleasantly surprised when all the cases left outside the cabin Friday night arrived at Gatwick ! In summary, would do another Cruise, YES most definitely and have already put a deposit down for the next one. Read Less
Sail Date November 2015
My partner and I (both in our late 60s) flew from Manchester to Barbados with Thomas Cook on 21st November, 2015, to board P&O Britannia for a fortnight cruising around the Caribbean islands. The flight was delayed by about an hour, ... Read More
My partner and I (both in our late 60s) flew from Manchester to Barbados with Thomas Cook on 21st November, 2015, to board P&O Britannia for a fortnight cruising around the Caribbean islands. The flight was delayed by about an hour, but when we got to Barbados we were quickly transferred on to a local bus for the 45-minute journey to the port. The local buses are not up to European standards, and are cramped with no luggage space so we had to sit with our flight bags on our laps, but it was a fairly short journey, so not too much of a problem. We then queued for a short time in a large hangar-type structure to go through security checks before being allowed on to the ship. It was relatively painless, and once on board we quickly found our cabin (E623) on Deck 10, where the cabin steward Sada introduced himself, and made us feel welcome. Ours was a balcony cabin, and although it was not large, what space there was had been used carefully to provide adequate storage. However, we are both slim, and I do not know how some of the larger passengers we saw would cope with the shower room, which had just enough room between the washbasin and toilet to open the shower door. Unfortunately our luggage did not arrive before we wanted to eat, and we had to go to dinner in the clothes we had travelled in. We had our first meal in the Horizon buffet restaurant, which was pleasant and a considerable improvement on the buffet restaurants on Celebrity Eclipse and Celebrity Constellation, which are the only other ships we have cruised on. Subsequently, we only had breakfast and light snacks during the day in the Horizon. Waiters were sometimes a little slow to clear tables, but generally were very good. The food assistants were very helpful, and quick to replenish dishes so there was never an occasion when we had to wait for food. A special mention must be made to Mickey who went out of his way to find us some salad when it was not on the menu (we realised afterwards that salad is not served with the afternoon snacks but is always available for lunch or evening meals). The food choice in the Horizon is extensive, and my only complaints were that the scrambled eggs at breakfast contained too much salt, and the salad pots served at afternoon snacks all had either onions or spicy seasoning in them, neither of which I eat. We did find the location of food a bit puzzling at times, and labelling of dishes should be improved, including a translation/explanation of unfamiliar foreign dishes. Hygiene is a constant headache for cruise ships and there are hand washing facilities at the entrance to the Horizon, as well as hand sanitiser stations, and on our last day there was a member of the catering team stationed at the wash basin to remind customers to wash their hands, which led us to think there might have been a problem, as this was the only time we saw that. However, some of the assistants would not hand over trays until they had witnessed you sanitise your hands, which I thought an excellent idea. We had opted for freedom dining, and had evening meals in either the Meridian or Peninsular restaurants. Both serve the same extensive menu, and they are both excellent with nothing to choose between them, although we tended to favour the Meridian. Service is first class, and the reception teams are super efficient at getting you to a table with minimal delays, even on formal nights when they can be very busy. The food is superb, and the hot dishes are served hot, not lukewarm as we have sometimes experienced even in good quality hotels in European countries. We were looking forward to seeing the ship because it had been launched with considerable fanfare earlier this year, and were mostly favourably impressed. The décor is a bit drab in places, and art works are unremarkable (bordering on cheap and cheerful), but the lounge areas are very pleasant, and comfortable places to relax. Several passengers commented on the atrium being underwhelming, and it is true that the staircase (which is obviously a focal point) could have been made much more attractive by a different use of colour (it is brown), but the furniture is very attractive and is also very comfortable. I particularly liked the fact that there is no music or other entertainment here, but other passengers felt this was a detriment. One of our complaints about the Celebrity Eclipse was that there always seemed to be a band of some sort playing in the atrium, and because it is an open space which goes upwards through the ship, the sound carries and it is almost impossible to escape the noise. I would settle on a compromise of soft piano music to satisfy those who need some form of music, but hope P&O stick with the present arrangement. We did notice that some of the wall coverings are already scuffed and marked, and several of the lift buttons on the landings have come off and have not been replaced, making the ship look older than it is. In the Horizon restaurant, some of the seating is cloth and some is vinyl, and the cloth seating is quite badly marked in places. It will not be long before the ship needs a refit. Probably the most important fact is that the beds are very comfortable, but this has to be tempered by saying that we rarely got a full night’s sleep. On port days the docking process causes the ship to vibrate and this shook us awake at about 6.30am, and at about 8.00am the tannoy announcements about disembarkation make sure there is no chance of a lie-in. There are four formal nights on this two-week cruise, and these were very well observed. The first formal night also combines the Captain’s welcoming address in the atrium. Captain Pembridge is a great communicator, unlike some ship’s captains who can appear stand offish, and his enthusiasm for his ship comes across. His welcome set the tone for the cruise It was wonderful to see everyone gathered together in their formal clothes, and the dress standard on formal nights was generally maintained, although the casual dress code is largely flouted, with shorts often being worn by men instead of the slacks/jeans specified. I felt that the wearing of swimsuits by both sexes in the buffet restaurant, and in lounge areas or within the corridors and lifts was inappropriate, and an effort should be made to enforce a reasonable dress code inside the ship, including the wearing of some form of footwear - we saw people in all areas of the ship in bare feet. Our evenings were generally spent in the Crystal Room, where we enjoyed listening to James Murrum’s excellent band playing dance music, before going to the quiz in the Marlowe suite, so cannot comment on the entertainment in the theatre. The Britannia dance teachers – Michael Johnson and Sallyrose Beardall – perform a showdance which is spectacular, but Michael needs to take lessons in compering, as there are only so many times he can tell his audience that they came third in the Showdance championships in Blackpool this year, and how gorgeous his partner is! I attended a couple of their dance classes, and they were very good fun, but he needs to be aware that some of his banter might offend minority groups. On one occasion we went to the Limelight Club to see the comedian, Jeff Stevenson, who we had enjoyed on a previous cruise, but this venue is totally inappropriate, as it is not suited to large numbers, and a rail which runs round the inner section obstructs the view, and seems to serve no purpose. There is a similar rail in the Crystal Room which is also obstructive and detracts from enjoyment of the band and the dancing. We also tried Brodie’s bar once for a quiz, but found it dark and gloomy so did not go again. The cruise itinerary sounded interesting and I was looking forward to idyllic palm fringed beaches of white sand, lapped by a turquoise sea. Sadly, the reality is nothing like a Bounty advertisement. We did pass some beaches which lived up to the dream, but the ones we were taken to were tacky, overcrowded, and fringed by bars and fast food outlets. Perhaps our mistake was in relying on local taxi drivers for island tours, rather than using the Britannia tours, though I think the experience would probably have been similar, but very much more expensive. We were never on a beach for more than an hour or so because the beach was usually just one part of a tour itinerary, so did not bother with sunbeds. However, on St Maarten we used local buses instead of taxis because we wanted to go to Marigot and Maho Beach (to see the planes landing and taking off almost on the beach) and it is easy to go by bus. Marigot is a quiet and elegant place with a very French feel, very different from Philippsburg, but at Maho beach, the one and only time we hired a sunbed, we were charged $10 each for the use of a sunbed, although we were only there for an hour. Unless you want to buy jewellery, perfume or alcohol, the ports we visited had very little to recommend them. Without exception they are congested with traffic, because the roads are simply not designed to cope with the volume of traffic created by tourism, and the air pollution is very bad. The interior roads vary in quality, the worst being on Grenada, which were badly potholed, and very narrow and hilly, leading to a very uncomfortable, and fairly scary experience, in parts like being on a rollercoaster ride with switchback hills and hairpin bends. Isla Magarita should simply be removed from the itinerary. It is the only port where we were tendered off the ship which I assumed was because the port is not deep enough to cope with a ship of Britannia’s size. Since returning and reading about Isla Margarita on Wikipedia, I now think it may have something to do with fear of piracy, which apparently is common there. P&O issued serious warnings about safety on the island, and their tour buses apparently had armed guards on board, not without reason because there have been several tourists held hostage and/or killed there in recent years. Passengers who went on tours said they enjoyed the nature reserve, but the docking area is nothing more than a strip of stalls selling souvenirs, and a beach lined by dead trees. Disembarkation was very well organised, and the flight home actually landed early because of strong tail winds. The only minor grumble I have about the flight is that all the Gordon’s gin had been sold before the sales trolley reached me! In conclusion I would go on Britannia again, but not on this cruise Read Less
Sail Date November 2015
This was our first cruise ever, and I'm glad to say the ship is wonderful. Very elegant art deco style, lovely ballroom and dining areas. The staff are very polite and professional, and very smartly dressed. The only complaint is, on ... Read More
This was our first cruise ever, and I'm glad to say the ship is wonderful. Very elegant art deco style, lovely ballroom and dining areas. The staff are very polite and professional, and very smartly dressed. The only complaint is, on sea days you can't get a sun bed, and there is no shade from the hot sun. Apart from that we thought everything was almost perfect. A lot of people complained, about the ship being too big, or the food was not good. In our opinion the food was good and service very efficient. Lots of well travelled cruises, felt the other ships were better. We found there were a lot of moaners over nothing, or people were cruise snobs. Its a lovely big ship and everything was pristine, its almost perfect. The entertainment could be average on some nights though. Read Less
Sail Date November 2015
THE GOOD Thomas Cooke gave us an excellent meal on both our flights, we are vegan. Cabin (G508) was adequate for sleeping, beds were comfortable, bathroom compact and bijou and balcony superb for drying swimwear. The launderettes ... Read More
THE GOOD Thomas Cooke gave us an excellent meal on both our flights, we are vegan. Cabin (G508) was adequate for sleeping, beds were comfortable, bathroom compact and bijou and balcony superb for drying swimwear. The launderettes are a marvel and if you do your laundry in the early afternoon nobody is around. On board security is some of the best I have seen with facial recognition scans in place Our Steward was MAHENDRA and he was absolutely brilliant, we had clean everything every day, toiletries were all topped up daily. He made us laugh and helped make our holiday. SIDNEY and ANTONIO in the Meridian Restaurant were excellent and deserve a special mention. We had a splendid rapport going with them and all the Meridian staff. The lifts were not a problem you always eat far too much anyway, so some exercise is good for you therefore we always used the stairs. JULIAN SMITH. The man is a marvel, and not to be missed. I don't like the saxophone and I had no idea who he was, I don't live in the UK, but he was fantastic and I am now a card carrying fan, I bought all of his albums and he made my long 48 hour journey home a lot more bearable. MANUEL MARTINEZ. I'm not fond of magicians and I'd never heard of him but he was hysterical, the magic was basic but the delivery was first class, a very very funny act. Another must-see. The Fly-Rights were the only people to actually achieve audience participation, they were very good. The Studio showed some good films. The tender was really fast and we were ashore within 5 minutes, no waiting either end, brilliant. THE BAD After a 9 hour very turbulent flight we were herded into a large shed with no air conditioning. Embarcation took over an hour. My luggage did not arrive until gone 11pm. On our second day out one of the pools was drained to half way to 'accommodate those who cannot swim', (or so I was told when I asked reception) this pool was hardly used because people thought it was broken or being drained to clear the seepages from the nappies. Britannia has 3 pools all 15' x 30', hardly sufficient for 3,500 people. With a sign that states that only 24 may use the pool at any one time!!!!! We are both vegan and I told P & O this upon booking, still the only thing we were served on our first night was chips and a salad. Our second night was rice and noodles and our third noodles and rice. After complaining loudly I was introduced to Vani, a Head Waiteress who did not know what a vegan was until she googled it, and then after that the meals improved vastly. It was pointed out to me that the chef himself was a vegan!!! I have developed a taste for indian food that will remain. The spa is grossly over priced and the girls were always loitering, looking to drum up trade. THE UGLY People reserved sun loungers despite being asked not to, I swam everyday at 6am, and on the 3 at sea days people were there ready with their towels even before I arrived! They even got their own sun-loungers in place. Children in nappies were in the pools with the expected seepages, again nobody is there to say anything. Large inflatables made swimming in that pool impossible. There was a large group of about 20 who were loud obnoxious and used foul language all the time, they left food all over the place, split their drinks and even changed a nappy on the table, leaving it on the floor under the lounger, and whilst one picked the spots on anothers back, a third picked her peel and washed it off in the water!! When we were 'mustering' the lad who was supposed to be telling what to do in the event of an emergency, laughed and spluttered the whole way through his talk. Unacceptable. People were using the Horizon Buffet dressed only in bikinis/swimsuits with bare feet, no hand washing/sanitizing at all, but then there was no-one to tell you otherwise. Britannia is a lovely ship, with delightful, helpful ever-attentive crew. Unfortunately she is less like the 5 star Pride of the Fleet that was advertised, and very much more an enormous floating Butlins. Come on P & O you will have to do a lot better if you want to retain your good name. Read Less
Sail Date November 2015
Was a bit worried after reading a lot of the bad reviews on here and never been on a cruise before. However need not of worried had a fantastic holiday and this ship was amazing. Had a balcony canit which was great always cleaned to a ... Read More
Was a bit worried after reading a lot of the bad reviews on here and never been on a cruise before. However need not of worried had a fantastic holiday and this ship was amazing. Had a balcony canit which was great always cleaned to a very high standard. Yes the balcony is a little small but who cares. Food was excellent especially sindhu. Great shows in the theatre and never had any issues finding a seat. We were at the back of the ship and never had any issues with the lifts. Enjoyed all ports of call especially grand cayman and at marteen. Done some fantastic trips including the dunns river falls in Jamaica. Travelled with my partner who has been on other p&o ships and he also could not fault the Brittania. Please go with an open mind and ignore all of the negative reveiws. Read Less
Sail Date November 2015
I have recently returned from my first cruise and although I have nothing to compare it to I can honestly say is was fantastic. From the moment my friend and I boarded the stunning Britannia we were made to feel "special". ... Read More
I have recently returned from my first cruise and although I have nothing to compare it to I can honestly say is was fantastic. From the moment my friend and I boarded the stunning Britannia we were made to feel "special". From the very first moment when Daniel (our cabin steward) introduced himself to us to the last moment of being on board was a truly amazing experience. We enjoyed everything about the cruise (apart from the weather), the food was beautiful, the cafes, shops and entertainment on board all excellent. We particularly enjoyed the live lounge where the resident band Pulse kept us entertained each night along with various other acts also. The staff on board Britannia are so very helpful and just can't do enough to help passengers, polite and friendly every moment of the day. Before going on my cruise I had read many reviews complaining about the lifts, I personally had no problems in this department and there are plenty of lifts for all to use but they do get busy when waiting to leave the ship on shore days and obviously when returning, all that is needed here is a little patience. I have had an absolute ball on my first cruise and met some really lovely people so much so that I have booked another 2 cruises on Britannia in 2016, thank you P+O see you again in September Read Less
Sail Date October 2015
Please do not worry about all the negatives you read about this ship as I did. I think they must have been on a different ship, because it was ( WONDERFUL ) Embarkations took about a hour, but once on board we went straight to our cabin ... Read More
Please do not worry about all the negatives you read about this ship as I did. I think they must have been on a different ship, because it was ( WONDERFUL ) Embarkations took about a hour, but once on board we went straight to our cabin were our luggage was waiting for us .We had a balcony cabin witch was lovely, with a walk in wardrobe a big tv on the wall, and spotlessly clean. We was called to the muster drill witch was very well organised and over quickly.The sail away party was fun. In the cabin there is plenty of information on what was going on. We was freedom dinning, we found this very good for our needs. both service and food was excellent could not thought it. Entertainment could have been better. Some nights was good some was not so good . The lime light club was excellent as was the Sindhu. The Disembarkation was so smooth and quick. All in all ( Britannia) is a lovely ship well done P&O , and thank you for a out standing Holiday we will be back. Read Less
Sail Date September 2015
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.4
Rates 5.0 N/A

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