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17 P&O Cruises Britannia Cruise Reviews for Family Cruises to Mediterranean

My husband and I travelled with our 5year old son. Embarkation was very good. We got on much earlier than our allocated slot and the bags already outside our cabin. The cruise demographic was largely retirees. With just under 100 under ... Read More
My husband and I travelled with our 5year old son. Embarkation was very good. We got on much earlier than our allocated slot and the bags already outside our cabin. The cruise demographic was largely retirees. With just under 100 under 18s on board. This was largely fine but the ships design caused major issues. There were lots of people who needed to use the lifts due to mobility issues and the lifts were fairly small so one mobility scooter plus 4 people. Not a problem we would happily take the stairs but non mid ship by our cabin so we had to walk to forward to walk down the stairs to double back - made even trickier when you couldn’t walk the length of the ship on many floors. The kids club was fantastic and the staff great. But we often felt that the cruise was designed for kids to be kept in the kids club out the way. There was really nothing for them in the main ship. The only kid friendly film they did show during the 2 weeks was on a port day. And the only child friendly show on the last night. We ate in the meridian restraint twice. Service very slow. Kids menu had no starter and on both ovcassions brought out between our starter and main so we never ate together. We stuck to the buffet mainly. The staff were fantastic there, knew our little boys name, and always chatted to him and us. After two visits to Meridian we used the glass house on formal nights. By far the high light area for us. The staff there are amazing special shout out to nem and Koran. Nothing was too much trouble, the food was great for a small cover charge. The staff in the glass house are an absolute asset to p&o. There needs to be more inclusive places to eat. The buffet and main dining rooms were the only places inside. The grab and go and pizza/ burger places were on the open deck so no use later on or in bad weather. Recreate this by ditching the market place cafe which atm is a complete waste of space. Also don’t get the ice cream card. It’s limited to one machine which closes at 6 and again located on the main deck. Was annoyed at the trip to Lorro Park. Paid the child price for our son but when we got there found out our son would have got in free. Said this to excutsion team wouldn’t give any refund. V poor service. We mainly did our own excursions so much easier, better value and more flexible. Husband did the behind the scenes tour which he said was amazing. Pools were nice and not too cold. Nice size for the kids to play in. British sail away party fantastic. The entertainment team work amazingly hard and talented. The guy in charge could easily host his own chat show. What I will say for p&o is they look after you when things go wrong. During the first few days we had one detour to enable Spanish coastguard to airlift off one passager, 2 further medical emergency calls the next night followed by speeding up the boat to get to port 6 hours early so one person could be taken off the boat as they weren’t suitable for an airlift. Apparently 10 people were removed by ambulance. I understamd p&o pick up the associated costs and provide support personnel on shore. P&o still seem very fixated on the older cruisers with a nod towards families. This is not a sustainable business model though it won’t be long before the last final salary pension is paid and those with disposable incomes will be the families they are not really catering for. Also got fed up of constant sell esp by the photographers. No I don’t want a photo when I’m in the middle of my food. I have a good camera. Most of the pictures we took ourselves were better tbh. Overall nice ship, some design faults mainly rabbit warren/lack of midship stairs design. Generally great staff. Too much hard sell. Needs to be more family friendly outside of the kids club. Royal Caribbean do this much better. Disembarkation. Good. 25 min from leaving our seats on the ship, to getting in our car. Fantastic organisation. Cases easy to locate and plenty of trollies. Read Less
Sail Date April 2018
We chose to cruise on Britannia as we had previously sailed on Ventura and Azura and loved it both times. The cruise on Britannia lived up to expectations, the food was amazing such a huge choice in the buffet restaurant, how people can ... Read More
We chose to cruise on Britannia as we had previously sailed on Ventura and Azura and loved it both times. The cruise on Britannia lived up to expectations, the food was amazing such a huge choice in the buffet restaurant, how people can complain I simply don't know. In fact all the restaurants are superb, on the last evening we went to Sindhu and that was a wonderful experience and I am so glad we tried it. We loved pulse and the wonderful shows in the Theatre, the entertainment staff work so hard to keep everyone happy. We cannot fault the staff on board, they are unfailingly obliging and polite. The programme of entertainment was vast and there was always something to do or see. Had a luxury facial in the spa, which was so relaxing and exceeded all expectations. We only did one excursion which was to Herculaneum, the guide was very entertaining and although it was a very hot day it was very interesting and something I am so glad we booked. We really enjoyed all the destinations visited. All I can say is don't be put off by the negative reviews, either we are easily pleased or some people are never satisfied. Read Less
Sail Date August 2017
This was my very first cruise and it was AMAZING! Staff were absolutely perfect and dining was impeccable, I thoroughly enjoyed it and I recommend it to all. It was very family friendly and the entertainment was enjoyable, I went to every ... Read More
This was my very first cruise and it was AMAZING! Staff were absolutely perfect and dining was impeccable, I thoroughly enjoyed it and I recommend it to all. It was very family friendly and the entertainment was enjoyable, I went to every sail away and loved each one! Neil and the team were so fun and made sure you were involved. Our waiters in the oriental restaurant (Manish, Brian and Ajay) were so hard working, approachable and extremely kind, I loved them! Our cabin was beautiful if a little small but we could fit everything in which mattered the most, Martino our cabin steward was also great and left our room spotless! All the bars had brilliant service and a wide range of drinks! The ship was STUNNING. Shore excursions were so detailed and easy to access we got off at every port. The Lido pool/deck was my favourite place to stay in the daytime. Dining in the Oriental was so good and I looked forward to every meal there, Manish our wine waiter memorised what you liked from the very first day and was always up for a chat, he was so amazing and served us with a smile! Brian our main waiter was also outstanding and was so nice and you could talk to him so easily! Ajay who was also our waiter was terrific too and we saw him on deck and spoke to us when he could! We loved all three of them and miss them terribly! I definitely will be going on again and i recommend you go too! Read Less
Sail Date August 2017
Our 3rd cruise on Britannia and our 11th cruise with P&O. Britannia is a superb ship and provides the best facilities of any ship in the P&O fleet. Cabins are more modern, with lovely bathrooms (including glass shower doors, ... Read More
Our 3rd cruise on Britannia and our 11th cruise with P&O. Britannia is a superb ship and provides the best facilities of any ship in the P&O fleet. Cabins are more modern, with lovely bathrooms (including glass shower doors, not clingy curtains) and superb large screen HD fully interactive TV's with lots of free 'on demand' movies. We find the Epicurean to be the best restaurant at sea and we also enjoy the food and experience of the Glasshouse (great food and superb wine flights) and Beach House (incredible steaks). Sindhu is much liked by the ladies in our family, but I am often a little underwhelmed by the food, which is a surprise as Asian food is my favourite. We had Freedom Dining and the service and food quality in both the Meridian Restaurant (dinner) and Peninsular Restaurant (lunch) was consistently excellent. We read lots of negative reviews about this and can't understand it. We are foodies and are happy to pay top dollar for great dining experiences, but cannot fault what P&O offers in the all inclusive restaurants. We like to experience the Select Dining restaurants, but if they weren't available or we couldn't afford them, we would still have a great experience, food wise. The itinerary on this cruise was a little more varied than the usual P&O Med cruises, with Cadiz and La Spezia being lovely surprises as they were both great new ports for us and, in the case of La Spezia, a great improvement over dreary Livorno. We were underwhelmed with Marseilles and Cagliari. Lisbon and Monte Carlo are always good locations. Monte Carlo provided the high and the low in the same day. We have been there 3 times with P&O and they always seem to make a hash of the tender operation. Getting ashore was fine, as we left it until the crowds had eased, but the problem was getting back to the ship. As is often the case here, a swell developed and sea conditions became choppy. Obviously P&O can't influence that, but what they could do (but don't) is delay the departure of each return tender until a few minutes before a docking bay is going to be available on the ship. Rather than do this, they dispatch the tenders from the (calm) port the second that they are full and you end up bobbing around in rough sea for 10-15 minutes waiting for a berth. As a result, countless passengers start to get very sea sick and distressed. Deck officers refuse to accept that they could do this better and the captain always comes on the tannoy and commends the crew afterwards! They steadfastly refuse to accept that they could do this so much better and fail to consider passenger comfort. Very poor. Thankfully, the day ended on a high with a great firework display (International Firework Festival), which provided the one big positive aspect of having our huge aft (port side) corner wrap balcony as we had the best view of anyone on the ship - and no crowds. It was a shame that we couldn't hear the music that the fireworks were choreographed to, but that's nit picking! On the run from Cagliari to Gibraltar, we had to make an emergency diversion to Almeria to offload two very sick gentlemen. This was handled very well as it is not a cruise port and a ship had to be moved off a stone loading berth to accommodate us. I really felt for the families of the sick passengers with over 1,000 passengers gawping at them from balconies and open decks during their moment of extreme stress. Your first thought is that you hope that the sick passengers will be OK, closely followed by hoping that they are well insured. It must have cost tens of thousands of pounds to divert and offload them, and I suspect that P&O seek to reclaim those costs, as it's a private healthcare environment, not the good old NHS. In spite of several hours delays as a result, we only arrived in Gibraltar 50 minutes late. Just goes to show how much slack they have in the timings and begs the question as to why they leave ports so early these days (the obvious answer being fuel savings due to running slower). Entertainment on this cruise was, for us anyway, inadequate. The Headliners Theatre group were very good (far better than the dreadful lot we had on Aurora in May who couldn't sing), but only did a handful of different shows over the two weeks. Bit of a holiday for them as well! Other acts just didn't appeal, other than singer Jenna Lee James, who was very good. We paid extra to see Clare Sweeney in the Limelight Club. She is a good singer and personable, but some of the song choices were dire. Having told us that the average age of passengers on the cruise was 48, why she thought that songs such as Vera Lynn's "We'll meet again" was appropriate I will never know. She put on a show targeted at very elderly passengers, a typical failing of P&O I'm afraid. We usually enjoy the guest lecturers and have had some great ones over the years. On this cruise, there was just one and she gave talks on one very narrow subject (oceans) only. These didn't appeal, so we didn't go. Furthermore, Horizon magazine gave no indication as to why she was qualified to give these talks. Is she an academic, perhaps a celebrated author? Or maybe just someone who has boned up on a subject (Mastermind style) to blag free cruises? I will never know! Although Britannia has some design flaws (notably the soot problems at the back of the ship, the lack of a proper Promenade deck and no mid-ships stairs, the latter of which will be rectified at the next refit), we still like her and find her to be the best ship. First time cruisers (of which there were 1,000 on this cruise) will probably leave impressed in almost all respects. More seasoned cruisers will know that other elements can be done better and may find that the overall cruise experience is better on other ships. Hopefully, the new ship due in 2020 will address Britannia's few shortcomings. Read Less
Sail Date July 2017
I chose this particular cruise as it was a no fly cruise and also wanted to experience P&O's flagship Britannia, embarkation was very smooth having already learnt not to get there early i arrived spot on the time advised, upon ... Read More
I chose this particular cruise as it was a no fly cruise and also wanted to experience P&O's flagship Britannia, embarkation was very smooth having already learnt not to get there early i arrived spot on the time advised, upon entering the ship we came straight into the atrium which was a sight to behold, but things were not so great from there on. As this was a last minute booking our room was allocated at the port and boy did i wish i had booked earlier, the cabin was very small and the bathroom or should i say pod was so small it would be impossible for any adult to prepare themselves in there. The beds were also small singles and were obstructed by bunks hanging from the wall! The cabin steward was great and kept the cabin clean and fresh. Onto the rest of the ship now and to be fair it was pretty damn good, shame about the price of drinks on board and the cost of odds and sods in the small under stocked shop, we were given the later 2045 pm dining slot which suited us fine but it did seem the waiters were getting tired by then, the food was certainly not the best i have had on a P&O cruise and the selection was pretty repetitive, so on three evenings of this eight night cruise after reading the menu we left politely letting them no there was nothing to our liking on the menu, but would have thought they could have offered something else (as they have on other cruises) Buffet dining was far superior amazingly, and had a varied menu for all tastes every day. The entertainment too was pretty poor, again something i have noticed compared to previous cruises and being as a smoker i found it really doesn't cater for smokers very well, overall i think Britannia will need to sharpen up on the issues i have pointed out to really shine as the best of British. Read Less
Sail Date September 2016
Been on 8 cruises to date, with various companies and this was simply the worst ever cruise experience bar none, a purely rip off money making exercise on the behalf of P&O, Far too may faults to list here, our advice is simply to ... Read More
Been on 8 cruises to date, with various companies and this was simply the worst ever cruise experience bar none, a purely rip off money making exercise on the behalf of P&O, Far too may faults to list here, our advice is simply to book elsewhere, Lifts poor, everything is extra and a pure effort to extort more money from you, there is no promenade deck, no central staircase, it is easy to get lost on the ship, an emergency evacuation would be a very " interesting" proposition, the cabins are very poorly sound insulated and noisy. Crew were rude and disinterested, WI fi at £12.50 per day only worked for 8 hours, the librarian was simply one of the rudest, most arrogant men I have ever had the misfortune to deal with, refused to conternance any refund without a massive argument and a recourse way above his pay grade Read Less
Sail Date July 2016
Just returned from a 14 night cruise around the Med on Britannia, celebrating my birthday with my close family. Wish i could say what a fabulous ship she is, but i am left feeling somewhat disappointed that most of the time i was bored! I ... Read More
Just returned from a 14 night cruise around the Med on Britannia, celebrating my birthday with my close family. Wish i could say what a fabulous ship she is, but i am left feeling somewhat disappointed that most of the time i was bored! I am surprised that a ship boasting to be a family ship has very little "family" activities to participate in, however if you want time away from the children the kids clubs were excellent and kept them amused most days, but i felt sad that we were not having experiences together onboard. Most of the evening entertainment seemed very adult themed too.Throughout the whole trip the only family activity we took part in was juggling (thanks to Abbie for teaching us)! If you like quizzes then you will be very happy as there were a million of these a day. The food however was great, and we were very well looked after in the Penninsular dining room. My daughter has a gluten intolernce and Francis (the head waiter) made sure every day that her following evening meal was suitable and enjoyable. I knew at the time of booking that the room size was always going to be a bit of an issue and that was the case, I would suggest with two adults and two teenage children you spend that bit extra on bigger rooms as we lived (literally) on top of each other. Manoj did an excellent job at keeping our room clean and the beds were set up and put away each day. We visited some amazing ports, Rome by far being our favourite, but was disappointed that we had Gibralter changed at the beginning of our holiday, then we couldnt tender in Monte Carlo because of high waves. The captain was very apologetic and gave us extra time in Barcelona, although disappointed better to be safe that sorry. The ships decor was very dark, and Brodies bar felt like we were down the local pub, a very grimey pub, with no atmosphere. One pool table for all and a casino down the other side. Costa coffee didnt taste like costa coffee at all and they had the cheek to charge £1.60 for water to add to the teabag in a cup which you could have gotten in the Horizon for free! Feel really sad that we have spent alot of money on my birthday cruise and have come home feeling we wished we'd have gone somewhere else as a family. The ship is just too big and feels like a money machine...such a shame! Read Less
Sail Date July 2016
I surrendered to the pleas of my two young grandsons to go on "Britannia", despite my fears of the ship being too big and crowded. My fears were unfounded and I was delighted to say that the ship, because of her size, was one of ... Read More
I surrendered to the pleas of my two young grandsons to go on "Britannia", despite my fears of the ship being too big and crowded. My fears were unfounded and I was delighted to say that the ship, because of her size, was one of the least congested that I have cruised aboard. I made a bad mistake in booking a cabin on "A" deck, directly beneath the Lido Deck. Light sleepers beware, during the night the crew move the hundreds of sunbeds around to hose down and clean the deck. For those trying to sleep in the deck below it sounds like a clog dance festive. The Atrium I liked, it was the heart of the ship, a place to meet or take a comfy chair and people watch. It did not double up as a tiny dance floor or daytime lecture room, where nothing is heard because of the noise. The ship's plush décor is devoid of any nautical ambiance, gone are the paintings of old company ships and models or maritime memorabilia. It is as if the company is trying to convince you that you are not at sea, but in the "Britannia Hilton". Gone too is the glorious Prom Deck, which seems to be the casualty on most of the new goliaths. The theatre had some awesome gizmos, but perhaps these were overdone. The resident singer/dancers were not the "Headliners", but the talented "Kudos" troupe. Their first show, "Once upon a time", with the famous spider was excellent. Thereafter I thought they relied more upon LED screens and science than the art of song and dance. I have witnessed the "Headliners" receive standing ovations using the simplest of sets. The bar stewards appear to have been thankfully barred from the theatre, so that 15 minutes into a performance, my enjoyment is not marred by the fellow in front ordering a round of drinks for all his cronies. The Peninsular restaurant décor was pleasantly sober, with no wow factor, and neither was there any in the mediocre fare served there. Way above in the Horizon Buffet I liked the smaller, more private table arrangements. Gone were the proliferation of large semi circular tables, where you could enjoy a delicate breakfast and be joined by a couple who believed that you had designed and owned the ship, and blasted your ears with all its shortcomings. The new "Grab and GO" locker, dispensing excellent sandwiches and mousses, is something that is needed on every ship in the fleet. Although there was a quiet pool area up forward, we chose to set up camp and relax on the rattan sofas in the shade of the Sun Deck, and still be able to keep an eye on the little ones in the Lido Deck twin pools. Sadly the ship's philosophy was that unless you had to shout to be heard you were not enjoying yourself. So many a blissful afternoon was spoilt by continuous loud music being beamed around the deck. Thump thump THUMP. The ship was very clean. Despite being accommodated midships and thus obliged to use the central lifts just to go up one deck to the Lido/Horizon (no stairs available), we encountered few problems summoning lifts. Would I sail on "Britannia" again? Although not my favourite ship, if the circumstances were right "Yes", providing not on "A" deck, that the chef watches TV's "Masterchef" and Tracy Clegg, although you are a great Entertainment Manager, please turn the volume down a couple of notches. Would my grandsons cruise on her again? They want to live on her. Thank you Reef Rangers. Read Less
Sail Date June 2016
We gave P&O another go after last years nightmare and stuck to the same ship - Britannia. A huge mistake that has almost put us off every cruising again with P&O. We booked way back in October and in December we're informed ... Read More
We gave P&O another go after last years nightmare and stuck to the same ship - Britannia. A huge mistake that has almost put us off every cruising again with P&O. We booked way back in October and in December we're informed that P&O were "delighted" that the cruise would be joined by Ant & Dec for their Saturday Night Takeaway show and therefore we would be spending 2 days in Barcelona and Monte Carlo was cancelled. P&O may have been delighted, most probably due to the vast sums of money they were being paid, but we the customers certainly weren't. We could have opted for a refund but were desperate for a holiday, and as we had a youngster, were unable to change to an alternative cruise due to the limited number of sea days allowed by law. We were told that the swimming pools would be out of action part of the cruise which didn't affect us as we didn't plan on using them, however what we didn't plan for was the complete chaos and disruption caused during the first 7 days. Not only were the pools out of action, but the main walkways were also out of bounds. With having a pram, this made navigation of the ship almost impossible as the corridors aren't wide enough for a pram/wheelchair to pass a room servicing trolley, which are out 24 hrs a day. Every single day, we had to move these room servicing trolleys further down the corridor, just so we could simply get from one floor to another as there is no logic in the layout of this ship. Lifts were reserved for ITV staff which was extremely infuriating as every time we tried to use one, if was full. With a pram, we didn't have the option of using the stairs unlike other passengers - most of which did, some didn't as they had a "blister". The ONLY lift taking you from Deck 17 to Deck 18 (the Promenade deck) was out of action a number of days on the run meaning we, and others with prams & wheelchairs, were unable to access the prom for a stroll. The actual promenade is no more than an after thought on this ship, almost as though they forgot to add it until the end. The HiPP Organic food that is meant to be provided consisted of out of date deserts and Spaghetti Bolognese. One day we were even offered Spag Bol for breakfast as there was nothing else available! P&O really need to give this ship an overhaul as quickly as possible. A lot of regular cruises had nothing positive to say about the ship and if left in this way, they will be losing a lot of custom to other liners. Embarking and Disembarking as usual at Southampton, were no issues at all. The staff were delightful. Entertainment felt more like a mix between 18-30 holiday and Butlins with kids being allowed to RUN all over the place at all times of the day and night. Read Less
Sail Date March 2016
We also travelled to the Baltic Capitals on Britannia in June 2015 (14 days) and although some of the many niggles have been sorted, we were still not impressed second time around. This was our 4th cruise this year and we are seasoned ... Read More
We also travelled to the Baltic Capitals on Britannia in June 2015 (14 days) and although some of the many niggles have been sorted, we were still not impressed second time around. This was our 4th cruise this year and we are seasoned cruisers. Our cabin was in the mid ship area and we suffered badly due to the lack of a staircase above level 7, therefore the lifts are very busy and often full at prime times. When the weather is poor and passengers want to use the lounges and indoor seating areas, it can be difficult to find a seat. The cafeteria is also a very difficult area to find a vacant seat at busy times. Balconies and bathrooms in cabins are small, but are still comfortable. Our stewardess Rona was excellent and room service very prompt. Embarkation took about 2 hours (we arrived 10 minutes before the appointed time at 1pm ). This was, however, better than the 4 hours it took in June! Our cases arrived outside the cabin shortly after us. Disembarkation was much better, as was the case in June. The atrium area would benefit from some occasional entertainment (piano, string quartet say) and watch out for poor service, long wait for table clearance and lack of seating in the Java Coffee Bar. Don't wave a prepaid coffee card at the waiter to draw his attention, they prefer to respond to your charge card, with its additional tip possibilities! A good directional tip around the atrium is to go to the staircase end to go forward end of the ship. Trying to find your way around Britannia is not easy, due to its size, even after 2 cruises on board. The 2 ordinary dining rooms work well enough, without the need for much waiting if on freedom dining. The waiters are efficient and polite, if lacking in much charm. We dined twice in the Limelight club where the service was subject to delays and the food was served very cool on the first night. The menu selection is restricted in choice (only 2 starters, 3 main choices and a single take it or leave it pudding) Our second time menu was better, but still not great, considering we missed the gala diner in the main restaurant!! You expect much better when paying a supplement. We also used the Sindhu restaurant, which was excellent and well worth the supplement we paid. The various entertainment bars and theatres, are all very small for the number of passengers on Britannia and you must arrive very early if you want a seat. The Studio was over crowded for an audience with an Italian Chef personality, with guests sitting on the stairways and standing around the verges. However the Crowsnest is very comfortable and good for late night piano and drinks. We took 2 shore excursions. A full 10 hours tour for the Excellence of Rome, as we had never visited this city before. It was about £100 each and included a very poor restaurant lunch. However, the overall tour was good and included a long walk around the Colosseum, Forum Area, Trevi Fountain, Vatican Museum, The Sistine Chapel, St Peters and the Vatican Square. The two guides provided were very good. The 2nd tour was into the Corsican mountains for about 3 hours in the morning. Although it was picturesque, it was not unusual or captivating. P and O are not good at communicating with their passengers wishing to visit ports of call without the need for a tour. No maps are pre provided on board, off loading points are not given for shuttles or lengths or directions for walkers to go alone. The 6 main attractions should always be described in ports, with their location. Not everyone can get to port of call talks, or sit through a presentation on P and O tours! Watch out for queues on returning to the ship, if near to lunch times or prime time tour returns. You can wait for some time in the rain or heat. The standard of entertainment is on a par with most other cruise lines, nothing outstanding and nothing bad. From our view point this cruise ship and voyage fits snugly into the "average" rating and we are unlikely to return to Britannia or P + O in the future, having experienced them twice within the past few months. P + O appear to being going for mass market cruise customers and falling short of their previous 5 star ratings, for which their brand was noted. Read Less
Sail Date October 2015
The potential to be a brilliant ship. However, it did have a split deck (deck 6) and lacked a good size promenade deck to stroll around. One pool was out of order for the duration of the cruise and a whirlpool tub was out of order for a ... Read More
The potential to be a brilliant ship. However, it did have a split deck (deck 6) and lacked a good size promenade deck to stroll around. One pool was out of order for the duration of the cruise and a whirlpool tub was out of order for a few days. Embarkation was chaotic because the connecting bridge to the ship wasn't sitting properly although check in staff were very polite and efficient. The food was very good to excellent. I am a Coeliac so have special dietary needs. The head waiter in the Peninsular restaurant was brilliant in sorting out a suitable (and scrumptious) menu for me. Well done. The entertainment was great. We seen Madeleine Bell (singer), Jimmy James (singer), Josh Daniels (Comedian - if you like laughing) and Pulse (8 piece band - 4 musicians and 4 singers, 2 male and 2 female). All were very good and enjoyable. One area of concern I had was that the entertainment venues are 'small ship' so not able to cope with the amount of passengers wishing to use the facilities. Groups gathered in the doorways and at the top of the aisles also occasionally at the top and bottom of the stairs in the atrium. Staff need to politely disperse these gaggles for the sake of health and safety enabling safe transit of the areas. There were three formal evenings and on the third one the ships bulletin said that there would be a 'Complimentary Photo' that night. This IS NOT the case. When I asked at the photographic desk about it, I was told quite haughtily by a female staff member that 'Complimentary' means that they take the photo for FREE but CHARGE for the photo. Eh! I felt the whole photo experience is a scam backed by staff ready to talk down to customers. IF we go on a cruise again we WILL NOT be using the photo shop for anything. This spoilt the cruise for us. Not sure if we will ever use P&O again. This was our first ever cruise. Our cabin steward Jose made the cruise with his politeness, efficiency and helpfulness. Thanks Jose. Read Less
Sail Date September 2015
First ever trip on a cruise ship and what a fantastic experience it was. Brittania is beautifully built and run by a great crew. The food was fab and so much of it, the staff in the oriental restaurant being exceptionally good. Night time ... Read More
First ever trip on a cruise ship and what a fantastic experience it was. Brittania is beautifully built and run by a great crew. The food was fab and so much of it, the staff in the oriental restaurant being exceptionally good. Night time entertainment was top rate with the resident band and singers brilliant. Our accommodatio was excellent as was our cabin staff, room always kept very well serviced. The captain was an incredable chap especially during the Queens longest reigning knees up around the swimming pools. Did not take the escourted shore excursions as we fancied doing our own thing. We used CPS car parking which was simple and easy. Takes some time to get to know your way around such a large ship and some areas are more confusing than others. Would recommend travelling on Brittania to any one, a truely magical adventure. Read Less
Sail Date September 2015
This was our second cruise with P&O and we chose the flagship I will try to give a true and honest opinion. We stayed in cabin A324 on deck 15 which was a superior deluxe balcony cabin. The ship is large and new so decor is very ... Read More
This was our second cruise with P&O and we chose the flagship I will try to give a true and honest opinion. We stayed in cabin A324 on deck 15 which was a superior deluxe balcony cabin. The ship is large and new so decor is very nice, the staff had a very good attitude, the Selection of food and quality was good, cabin smaller than previous ship Azura, balcony was very small and we had no sun because top deck has about 15foot overhang which totally blocks the sun except for about 15 minutes when it sets in the evening, entertainment was ok, Boarding and leaving the ship was as specified and very organised. Bad points: - First week a staff member made sure passengers washed there hands whilst going for food in Horizon Restruant. The second week people were walking through without washing there hands. Balcony was to small and had no sun, we paid the extra money for this type of cabin because we like to chill out and relax on our balcony in the sun. Going on holiday you want to chill out, relax and maybe sleep a little later than normal in the mornings. In cabin A324 on deck 15 you have no chance because at varying times from 3am, 4.30am you have a stampede above on deck 16 where they are laying the deck chairs and moving furniture. I went down to reception and complained but was just the same the next day in fact it happened every day of the cruise. Stairs in midship are closed during cruise. So you either have to wait for lifts or walk to rear or front of ship to use stairs. Read Less
Sail Date August 2015
After reading all of the negative reveiws regarding the Britiannia cruise ship we started our holiday slighty apprahensive of what we might find, after a few hours on board (We embarked at our allocated time) all of these feeling ... Read More
After reading all of the negative reveiws regarding the Britiannia cruise ship we started our holiday slighty apprahensive of what we might find, after a few hours on board (We embarked at our allocated time) all of these feeling disappeared as I tried to find these faults. We were greeted on board as we entered and directed to our cabin, the cabin was beautifully presented and our cases were waiting outside of our room. We had lunch from the large buffet and proceeded to the Headliners Theatre for an optional tour of the main areas of the ship (shops, food areas, casino) Wes the gentleman doing the tour gave us his recommendations of what to try whilst on board (Market cafe has lovely cheese and ham board, The Glass house has a lovely selection of wine). Many reviews stated that the ship did not have enough room to accomandate all of the guests for the entertainment. This is the case, however many of the shows are repeated 2-3 times through the evening. We watched a show on the first night that was shown at 8.30pm and 10.30, so if you miss one show it was easy enough to go to the next showing, there was entertainment most night in Headliners Theatre and Live Lounge again with scatered showings. This ship was built to accomandate families, although they do have some Adult only areas on board, I didn't go to these as i have children myself. Serenity on top deck is an adult only area that is quiet (you can't even adult only area but this has to be paid for, this area is great for health conscious due to the offerings up there. Whilst on this cruise we have since tried to book another one but are having difficulty with the dates as the ship is already selling out for next year. I can see why this ship is georgeous and you are treated so well on board. All the staff are impeccaple and look after you marvellously. Don't be detered by some of the reviews and experience this ship for yourself. Read Less
Sail Date August 2015
We had booked a balcony cabin for us and our two children (aged 4 and 20 months). On booking, and pre-embarkation I checked that the cabin would fit the cot and a sofa bed, to which I was assured it would. On embarking and arriving in ... Read More
We had booked a balcony cabin for us and our two children (aged 4 and 20 months). On booking, and pre-embarkation I checked that the cabin would fit the cot and a sofa bed, to which I was assured it would. On embarking and arriving in our cabin, it became immediately apparent that this wasn't going to be the case. After much debate with reception (who really weren't helpful) and housekeeping our bed was pushed up against the wall of the cabin, to make space for the cot inbetween the bed and the sofa bed (to say that we couldn't swing a cat would be an understatement!). Anyway, it was only like this for bedtime, so not the end of the world! But if you are looking at booking for a family, please be aware that you won't have much space. The ship is extremely spacious as you would expect, however, the lifts are a nightmare!!! We had a pushchair with us, and at times we were waiting for over 10 minutes to get into a lift. When it was like this, we opted to carry our son and the pushchair, but unfortunately for those in wheelchairs, this isn't an option. The back and front of the ship have stairs to all floors, but even those that are able to use the stairs would rather not, and are quite happy to queue jump in front of those that actually need the lifts. Even worse are those that get in the lift in the opposite direction of the direction they wish to travel, just so that they have a lift. Aside from these two negative points, the ship has an awful lot to offer to people of all ages. The children's clubs are amazing. Our daughter absolutely loved the clubs and the various activities. The staff on the ship were fantastic with children, and constantly spoke to them and made them feel very welcome. They even offer a children's tea at 17:00 each evening, which has a variety of food for the fussiest of eaters (I should know my daughter is one of them!). The restaurants are gorgeous, and the food equally so. The Epicurean and the Indian restaurant are amazing and well worth the supplement. The pool parties were brilliant fun - particularly the last port we visited, where even the captain came and danced on the stage! Unfortunately we didn't see any other entertainment, as we had our children with us, but we did hear very good reviews of it. The gym is very well equipped, and the promenade deck is pleasant to walk around. There is a separate lift to get to the Promenade deck. The only gripe I would have regarding the Promenade deck is the basketball court. I'm sure that during the summer holidays it will be well utilized, but it seems a huge waste of space the rest of the time? Overall a fantastic holiday, and we've already started saving for our next one! Read Less
Sail Date June 2015
This was our first cruise. I have to say, the food on board was second to none. The restaurant service was brilliant. What I will say about the ship, even though I have nothing to compare it to is that there are not enough lifts. It seems ... Read More
This was our first cruise. I have to say, the food on board was second to none. The restaurant service was brilliant. What I will say about the ship, even though I have nothing to compare it to is that there are not enough lifts. It seems the whole ship has been designed not to attract new customers but to increase the amount able to go on the cruise. The cabins seemed smaller than we expected and this was confirmed with other more experienced holiday makers. To finish the review off I will tell you that, although our bank cards never left the cabin safe, both mine and my wife's bank cards were skimmed, my wife's to the tune of £350 and mine to £1100. This was on the Thursday as my cruise was due to end on the Saturday. P&O said that it had never happened before and that it couldn't happen as my code was in the safe lock. As this was the only time the cards have been together since receiving them, I know that the cruise was when it happened. I am still waiting for P&O to apologise. I Will just say when I asked for a review form I never received. I can't think why. Judge for yourselves. Finally it took us 3 hrs to get off the ship. I Will say that my next cruise would still be with P&O but definitely on another ship. Read Less
Sail Date May 2015
Maiden Cruise review on Britannia Overall Ship Experience 8 out of 10 + Modern design + Well laid out + Great choice of dining options and food quality + High tech Headliners shows + Ample seating areas We did hear a lot of ... Read More
Maiden Cruise review on Britannia Overall Ship Experience 8 out of 10 + Modern design + Well laid out + Great choice of dining options and food quality + High tech Headliners shows + Ample seating areas We did hear a lot of passengers comparing Britannia to other ships in the fleet, but we feel she’s not been designed to replace them, but to add a different cruise experience to the fleet, offering a modern, fresh and unique feel. - Points A few key design features take a few points off Britannia which are : 1) Design let down by no central staircase, so moving around decks (even just one deck) requires the lift, which can take some time and get very busy at disembarkation at ports and in evening, unless you walk to either end of the ship 2) No promenade deck - so if you like to take an evening stroll around the outside deck you cannot You cannot access the bow or stern of Britannia, she only has a small outside areas on deck 7 which are amidships and another small area towards the stern (you cannot walk on the outside between these two areas as the lifeboats take the walkway area up) The Crows nest is the only area you can look out over the bow The Retreat takes the outside bow area up - this can only accessed by purchasing a pass Check In - As usual with Ocean Cruise Terminal It takes up to 2 hours to embark. You have to take a coloured A-Z card and wait your turn…very,very slow, so arrive early Once checked in and through security everything was smooth Cabin - Inside cabins offer enough access to get around the bed, plus large area under the bed for all your luggage, a larger than normal shower with glass screen, cabins are quite spacious offering a lot of hanging / cupboard space. Outside Cabins are quite narrow with very narrow balcony, both are very well appointed with safe, fridge, hairdryer, tea and coffee facilities and are very quite (well sound insulated), either a 32” or 40” TV offering a great choice or radio, tv or film options ….althought your on a cruise and won’t need it that much ! Staff - Very friendly, will accommodate your every need, on our cruise demonstrated their care, and bravery when tendering into Monte Carlo became very difficult due to sea conditions and strong winds - we felt very sorry for the crew members left aboard to recover the tenders onto the ships lifting hooks, as it took them 1 hr each to load the large new tenders back onboard due the conditions, injuring themselves in the process (lucky they made a full quick recovery) Tendering - Very fast, efficient and very well organised (please see comment above as quite alot of passengers may complained about a long wait, but this was caused by very difficult and dangerous sea conditions. The Captain and the crew were very concerned about passenger safety as the Captain personally overseen the tenders and helped passengers back onboard Disembarkation at port destinations - Can be quite lengthly as only 2 gangways were used (we hope more will be used in the future), as with over 3500 passengers it gets very busy not only on the gangways but with the lifts so you can struggle to get ashore quickly Food and Drink - What can we say…. if you like food and drink Britannia is the place it be !!! lots of great places to dine : Meridian - Freedom Dining Restaurant - Meridian Oriental - Fixed Dining Restaurant - Oriental Horizon - open 20 hours per day (late buffet till 02.00) with self service wine Grab and Go - Ready packaged food sandwiches, fruits, pasta etc Poolside pizzeria - till 18.00 The Glass house - Charges from £3.50 to £7.50 - Open from 11.00 - 23.00 The Epicurean - Cover charge £28 per person - Open from 18.30 - 22.00 The Beach house - Cover charge £5 per person - Open from 18.30 - 21.30 The Sindhu - Cover charge £15 per person The Limelight Club - Cover charge applies The Ocean Grill - Charges apply The White Room - Cover charge applies Entertainment - Excellent entertainment Team, offering the best sail away parties we have seen for some time Headliners Theatre offers the very latest in high tech shows, lighting displays and amazing LED screens (around 14 ft high and the width of the stage) and a great sound system. The performers really take these shows to the next level Plenty of daily activities and evening entertainment for the more senior generation, but if you aged between 20-50 you could find it lacking, as the music, entertainment and general daily programme lends itself to an older age group After 11.30 the late night club doubles up as the disco which is nearly always empty as the sound system is lacking compared to the excellent sound systems around the rest of the ship Dress code - Very smartly dressed, it was great to see nearly everyone onboard adhering to smart dress codes (4 formal nights in 14 days) Retail - Quite a selection of retail options - but be quick …. they only hold very limited stock (in the case of watches and sunglasses etc they only sometimes have the item on display for sale, so if you don’t buy quickly you could be disappointed) Tours - Extremely well organised, great tour guides and run perfectly on time, prices once again are quite high on certain tours we chose a Rome tour which we felt was priced correctly for the amount of information and hours we spent on the tour. Our opinion of Britannia is a very friendly ship, very modern design features and the Captain, Crew and Entertainments team did extremely well for her maiden voyage. Britannia will also cater for families well, as she has a very large children's area with lots of entertainment and staff to keep them happy. We hope to return onboard in the near future. Read Less
Sail Date March 2015
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.5
Rates 5.0 N/A

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