"In summary there was a serious shortage of staff in all departments, a lack of choice in the Horizon grill along with a shortage of cups mugs juice and fresh coffee, caotic system for Anytime dining and too many shortages at the bars of by the middle of the second week.There are laundry facilities on board so you can iron the travel creases out of your clothes
On the negative side there was clearly a cutback on the number of staff available in all departments
Cabin stewards had responsibility for twice as many cabins than our previous cruises, there is no turn down service in the evening which means you don't have your bathroom cleaned in the evening and no fresh towels until the next morning...."Read More
Sadly, I'm of the same opinion of other prople on board Very disappointed with this Carabbean trip. Ports over crowded by too many ships.
However, l must say, the staff were excellent.
Our cabin steward did his best to keep our tardy cabin clean everyday. The shower head was broken which took two attempts at repair; there was mould in the shower corners; the toilet seat was disgusting: ...
1st Cruise in 20 years, after reading some reviews we were a bit apprehensive but we so wrong , my advice is make up your own mind. From arriving at Glasgow Airport to embarking the Britannia, everything was very smooth. Embarked the ship and were greeted by staff who advised us how to find our cabin, reach cabin to be greeted by our Cabin Steward, a lot of reviews saying cabinscan ship were ...
Booked last year on Board, after a New year cruise, we had some concerns that P&O were cutting everything whilst trying to attract a different client group, but we decided to give it a chance! the result was a mixed bag:
The Good: Britannia is still an impressive ship and generally feels spacious, she handles roughish seas quite well. Lots of people made the effort on Celebration night to ...
Seasoned cruisers and over 25 completed now and 2nd time on Britannia and just not sure where it has all gone wrong!
So where do i start hmmmmmmm!
Ship itself looks very dated and not what what you expect from a ship that is under 10 years old.
No technology used to get you around the ship, ok for us but for newbies not easy.
Pool Area- lots of tiles missing.
Service around the ...
Well after our last cruise on Britannia in June 23 we approached this cruise with some trepidation and more than once had thought of cancelling it prior to departure.
I am pleased to say that our fears were totally unfounded, and we had a fabulous first Caribbean cruise for the reasons below. Was it all perfect? No, but the positives definitely outweighed the ‘not so positives’.
The ...
Just come home from the Christmas cruise and really enjoyed it.
Britannia was a pleasant surprise - a classy upgrade on our two previous trips on Azura. I was surprised how different the atrium felt (in a good way) when we were there, compared to how it looks in photos and videos - you can't get a feel for the ambience until you're there. It's smaller than it looks on screen, but there's ...
Cruised 4 years ago on Britannia. Not holidayed for 4 years so decided to return. The standards on this ship have dropped.
Staff seemed unhappy. Cleanliness was terrible and unlike previous cruises where they would help you, everything seemed too much trouble.
We had a premium deluxe balcony cabin. The cabin itself was good but cleanliness was not up to standards of previous ships. We ...
I spent 2 weeks on this ship on a Caribbean cruisr.
I spent 2 sleepless weeks since despite having spent nearly £4k , my cabin was right on top of a club running music until morning hours.
Not a chance for customer service to do anything about it, for them to reply with a standard reply and not solving anything took 24 days since the day i logged my complaint.
But that was not ...
Having been on lots of cruises with princess ,royal Caribbean and p o.went on same cruise Jan 2020 and was great but now service is poor buffet food was terrible salad ,Yorkshire pudding roast potatoes and beef next day pork same everyday.sections always closed so was crowded juice machine never working.grill outside only had burgers or hotdogs never chicken there or salad.shows were ok but ...
We have been on P&O Christmas cruises for years, flying from Manchester to Barbados usually 2 weeks duration but occasionally 4 weeks. This one was 2 weeks. Flight out was OK, a bit late but nothing like the debacle of 2022. We had special assistance at both Manchester and Barbados airports which worked well and instead of having to cram into small mini buses we had a private taxi for the journey ...