7 Helpful Votes
Sail Date: March 2019
I choose this cruise mainly because of the destination and from the reviews thought the ship although old would be ok. First let me say i love cruising and have done 45-50 cruises with very few complaints but honestly this cruise ship and ... Read More
I choose this cruise mainly because of the destination and from the reviews thought the ship although old would be ok. First let me say i love cruising and have done 45-50 cruises with very few complaints but honestly this cruise ship and CMV have a lot to answer for. Our cabin 216 was small and we had 1 small porthole and had paid for an oceanview. The porthole was closed for 11 days of a 15 day cruise, whilst they do it for safety reasons there were times we were docked and still it was kept closed we had ask on several occasions to have it opened. We could have had an internal cabin for some $1000 less each.The smell of diesal and the crew smoking was there for the entire cruise. The ship was full to capacity 800 in a ship this size is just not on. Everything was full the buffett was a fight at every meal to find a seat and the quality was really bad even the 3 coffee machines were continually out of order. The dining room although a little better was way below standard. I paid for a VIP package please dont do it !! the wine list is a joke there are 2 white wines and 2 red wines from there signature drinks and 2 from the standard package to choose from i couldnt believe it. They some other wines by the bottle but they had to be paid for and you couldnt get them by the glass. With the other drinks if you wanted anything that wasnt on the drinks menu you couldnt have it !!! also the system they have is that you can only order from a waitor and cant get a drink from the bar. The entertainment was an insult except a young lady soprano who was great the biggest joke was when showtime came at night and old bloke with a banjo came out and started a singalong , i had to laugh !!! the showband seriously was that bad that the singers who did individual shows they didnt even play. I could go on. Excursions altho expensive were good and well organised. This company are treating the elderly british with contempt in my opinion . Go with this ship and company at your peril and as i said i have done nearly 50 cruises and cant believe all i wanted to do was get off . Read Less
11 Helpful Votes
Sail Date: December 2018
Chose this Christmas cruise for a fun filled time including new year. Oh dear what a disappointment! Ship well past it’s “sell by” date. Seating dirty and worn out. Surprise packages from family, totally messed up Half hearted ... Read More
Chose this Christmas cruise for a fun filled time including new year. Oh dear what a disappointment! Ship well past it’s “sell by” date. Seating dirty and worn out. Surprise packages from family, totally messed up Half hearted decorations very poor quality, and repetitive entertainment.Officers disinterested in passengers,complaints . Not enough explanation of ships routine. Daily programmes either changed without notice or not included in daily news sheet. Safety on decks needed attention,unable to hear announcements within cabin therefore did not receive important information definitely felt there was a shortage of staff, ie one wine waiter for numerous dinner tables. Very long wait for drinks in bars.no notifications in cabin about charge-for water. £2-80 per bottle!! Mistakes on accounts took sometime to rectify. not enough provision for disabled people.. lifts shut down far too early on evening before departure.Overall not at all a good experience.definitly would never choose CMV again. Read Less
5 Helpful Votes
Sail Date: December 2018
We booked this cruise at the last minute for £129 per person not expecting much and this was definitely lived up to. We're not novice cruisers having sailed 20+ times with other cruise lines. Our cabin was 6'x10' and basic ... Read More
We booked this cruise at the last minute for £129 per person not expecting much and this was definitely lived up to. We're not novice cruisers having sailed 20+ times with other cruise lines. Our cabin was 6'x10' and basic is an understatement, the bathroom light repeatedly didn't work despite being fixed so we gave up reporting it, the food was awful, bland and lacking variety, the entertainment reminiscent of a 1960's holiday camp and the staff most Eastern European were unfriendly and rude. However the public areas were pleasant to sit in which is the only redeeming feature of the cruise. My husband doesn't suffer being sea sick but he took to his bed due to the ship being so unstable. The Marco Polo reminds me of a converted oil tanker, it smelt of diesel everywhere and was antiquated to the extent it can't be called a classic ship. It needs to be scrapped. We've been on cross Channel ferries that have been more luxurious in terms of exterior aopearance, food quality and cabin standards. The life jackets were grubby and in need of a good clean. Embarkation amd departure were quick which is the only positive thing I can say as we sailed from a local port 15 mins from home. I could continue with negatives but don't wish to relive the ordeal further. Read Less
25 Helpful Votes
Sail Date: May 2017
My husband and I have been on several cruises with CMV and this was truly the worst holiday ever. I would not recommend this cruise at all. This was our only holiday of the year and quite frankly the cruise was terrible – full of ... Read More
My husband and I have been on several cruises with CMV and this was truly the worst holiday ever. I would not recommend this cruise at all. This was our only holiday of the year and quite frankly the cruise was terrible – full of disappointments. Not worth the money at all. The cruise destinations included the Azores, Caribbean, Cuba, Cayman Island, Dominican Republic, Jamaica and Mexico. We sailed for 35 days and were only let ashore a measly 9 times - even then we were only given 5-6 hours on land. The main reason for this was because the ship refused to pay the docking fees and we had to disembark onto rocky tender boats which took us from the ship to the docks. My husband struggled to climb into the boats as he is a little unsteady on his feet. This is not an idea way to disembark for disabled passengers. Also the itinerary changed at least 3 times –the ship was meant to stop at the Cayman Islands but did not, we only spent 1 day in Cuba when we were promised 2 days and the ship was meant to stop at Nassau but stopped in the Bahamas instead. The Cruise excursions are also a complete rip – off especially the Tropicana show in Havana. We were promised the best tickets in the house so we paid £119 each but we were dismayed to find that we were given side seats with a very restricted view. The show itself was wonderful – what little we could see of it! During the course of the cruise we discovered that all passengers are expected to pay a gratuity fee, 70% of which is retained by the CMV and only 30% goes to the staff. We thought that this was appalling and that all of it should go to lower ranking but extremely hard working staff. Also, it was not made clear how much passengers were allowed to buy in terms of cigarettes from duty free. When we disembarked at Bristol, I witnessed several passengers having their tobacco confiscated. If you enjoy sailing then this cruise would be perfect for you. But if you actually want to explore the islands listed on the cruise itinerary, then I would avoid CMV cruises on the Marco Polo! I was happier getting off the ship than I was getting on! Read Less
6 Helpful Votes
Sail Date: February 2017
Last minute deal, cheap, did no research, should have looked at reports on BBC news from 2014 it would have given some idea of what to expect. Our table staff and steward were very good but they had very little influence on standards. The ... Read More
Last minute deal, cheap, did no research, should have looked at reports on BBC news from 2014 it would have given some idea of what to expect. Our table staff and steward were very good but they had very little influence on standards. The food sometimes tolerable but in the main it was poor fare, even down to the fact that eggs had to be cooked solid in an attempt to avoid salmonella. The entertainment was of the lowest standard,3 supposed comedians in 5 weeks plus resident dancers who doubled as hosts. I do not have the time to list all of the points of dissatisfaction so people will have to make their own minds up. I will mention the fact that tendering with their lifeboats was a disaster as in Jamaica they had to build a step on quayside as the tender was to low in the water and in Georgetown they said the sea was to rough, which it wasn't, so goodness knows what would happen if there was an emergency. Read Less
6 Helpful Votes
Sail Date: February 2017
We chose this cruise because it was advertised as having two full days in Havana-at very short notice one day was cancelled and a visit to Belize substituted; not at all what we wanted. George Town visit cancelled, (Unable to bring tenders ... Read More
We chose this cruise because it was advertised as having two full days in Havana-at very short notice one day was cancelled and a visit to Belize substituted; not at all what we wanted. George Town visit cancelled, (Unable to bring tenders alongside as we were so far from shore) even though other ships further in shore were all tendering. Due to arrive Ocho Rios 07.00 hrs-finally arrived by tender at 13.00hrs-apparently the ships' carpenter had to build new steps at the landing stage. Clearly no forward planning from this company The cabin walls are so thin that every sound from next door is heard-the words from the T.V. in the next cabin can be clearly heard-the reception desk send down ear-plugs when you complain. This makes absolutely no difference and even the snores from adjacent cabins can be heard. Our cabin was at the stern of the ship and the door-closer to the outside deck was broken. For the first seven nights we had this additional loud bang next to our heads every time someone went out on deck. This is an extremely noisy ship wherever you happen to be. There is no escape from continual games and loud competitions in all lounges and bars. The 4 seats (for 700 pax.) in the library are like gold dust and we were only able to "bag" seats three times on the journey. When the weather turned warmer the noise moved up a level with all deck areas subject to over-amplified noise from the "entertainment" department. I have never been on a warm-water cruise where it's impossible to have a quiet drink out on deck. The food is adequate but the cafe and restaurant most definitely are not. We had food and drink spilled on us in the main restaurant (not the fault of the staff, who were extremely good) because too many tables had been crammed in. The situation in the cafe was even worse as they continuously ran out of crockery and cutlery. One night I had to eat roast lamb and veg. with a spoon as "everything is in the dishwasher". The standard of lectures was extremely poor-all read from scripts. We have been on over two dozen crises and never experienced anything like this. Despite complaining both on board and on our return, this company is unwilling to make any compensation for these five miserable weeks. Read Less
3 Helpful Votes
Sail Date: February 2017
I chose this because I wanted to see Cuba before it was spoilt. Ship was old, no use to disabled. Every seat in the restaurant was either broken or badly repaired. The entertainment was awful. Singers couldn’t carry a tune in a bucket ... Read More
I chose this because I wanted to see Cuba before it was spoilt. Ship was old, no use to disabled. Every seat in the restaurant was either broken or badly repaired. The entertainment was awful. Singers couldn’t carry a tune in a bucket and the three “comedians” we had all told the same jokes to different degrees of bad. The ship rocked and rolled even when tied up in port. One night was particularly bad and I was the only one on our table for ten who rocked up for dinner; the dining room was practically empty and it still took over two hours to serve me. The food was ok but, extremely small portions and an excess of courgettes. It was downright dangerous. The hospital did extremely well with all the broken bones. Food and drinks flew off the table and the tables and chairs flew as well in the buffet. This was about my 30th cruise (1st with CMV and last) the worst I have ever had. The painting course was very expensive although the crafters were very good value and some useful items produced. No launderette. Very few pubic toilets. I rang them to take me off their mailing list - I wouldn’t go with them again even if they offered me a world cruise for free!, Read Less
5 Helpful Votes
Sail Date: January 2017
My husband booked a snorkelling tour through Cruise and Maritime with Starwind cruises St Georges of Grenada .He and others were told to be on board by 45 minutes , he set his Omega accurate dive watch . At 40 minutes when he was 2 yards ... Read More
My husband booked a snorkelling tour through Cruise and Maritime with Starwind cruises St Georges of Grenada .He and others were told to be on board by 45 minutes , he set his Omega accurate dive watch . At 40 minutes when he was 2 yards from the rear of the boat , they started the engines and left . He managed to hold his mask on and not drown in the turbulence . This was 3/4 off a mile off shore with rocks and no buildings . There was 1 other boat with divers he swam 1/2 a mile to it praying that it would not leave , and hoping he would not drown with exhaustion . The rescuer recalled the Starwind , the Captain of which said it dont matter man , and was intent on handing out the rum . The escort from Cruise and Maritime did not identify , help or even ask if medical help was necessary . The tour manager Susan of the Marco polo , was obstructive , lied and failed to help in any manner . Cruise and Maritime have apologised and offered 400 pounds for the distress caused by this potentially fatal incident and are reviewing if they may use this company ie Starwind Cruises again . All of the above is documented and we have statements of other passengers and witnesses to the fact that Starwind cruises did not carry out a head count . I have witnesses to the fact that the Cruise and Maritime staff lied , I had asked immigration officers to help us report the incident as no one was aboard the Marco Polo except the navigational officer , the officers arranged a meeting with the Shore Agent for CMV , at 8.30 pm Susan claimed she had a phone call that he was not attending , at this point he stepped forward and identified himself . Cruise and Maritime are now failing to address the issue at all , that the Tours promoted should be safe and that the escorts have a role to play in head counts etc . The ship is old , faded holes and ragged carpets , poor food , food and drink obviously bought at the ends of their sell by dates so became unavailable during the second half of the cruise . Meat was disgusting . Read Less
3 Helpful Votes
Sail Date: December 2018
Cabin We were given a tiny, windowless cabin on the lowest deck known as Carabic. The smell of diesel is so overpowering it leaves a taste in your mouth as you leave the tiny lift. We paid for an inner cabin and the offer suggested a ... Read More
Cabin We were given a tiny, windowless cabin on the lowest deck known as Carabic. The smell of diesel is so overpowering it leaves a taste in your mouth as you leave the tiny lift. We paid for an inner cabin and the offer suggested a free upgrade that never happened; despite this the cabin was serviceable and kept spotlessly clean by Lillia our Cabin Stewart. The two twin beds were smaller than a regular single but were rewarded with fresh crisp linen daily along with the white as wave towels. The cabin was serviceable and a little larger than I expected. The draw space and hanging space was well utilised for storing the plethora of formal wear needed on the cruise. 3 single wardrobes housed rails, the safe and a set of small draws along with a tie rack. The top space held the life jackets and could be used for storing larger items. The storage of suitcases was difficult but we squeezed them under the beds, this would be impossible with the hard shell cases but our smaller softer cases compressed to fit. The bathroom optimised the available space and provided a shower with a detachable head; the pressure was good and left us feeling refreshed. The toiletries supplied were limited and of a poor quality. The descenders in the showers were tricky to use when slippery and wet but we had brought our own and recommend travellers do the same. The standard of cleaning in the cabin is outstanding and I have never had a better standard anywhere in the world. Twice each day the room is cleaned and turned back at night, clothes folded for you, bins emptied, dressing area organised. It feels like Mary Poppins has visited each time you return. Captain’s Club This comfortable area is rarely unoccupied, in the day it’s bright clean interior attracts people hoping to relax and have a drink and at night it is a waiting area for people preparing for the show lounge cabaret. A delightful pianist and violinist play at various times on most evenings but they could not be enjoyed because they became inaudible within the busy room full of chattering guests. A beautiful resource that is sadly under appreciated and lost amongst the people. Sadly this area is understaffed and many guests treat the overworked staff appallingly. I have witnessed so many occasions where guests have berated, abused and directly verbally attacked the young staff. The waiting time for drinks is over 30 minutes or more and there does seem to be a favouring of those guests without a drinks package over those who have the package. This highlights another anomaly in the pricing of the drinks package. If I ordered a quadruple whisky this would be included in the package BUT a latte coffee would not. This seems rather unfair and does not encourage sensible drinking. My main issue with this area is the lack of tables for two persons. Most of the tables are laid out as 4s and so it negates any privacy or time for couples to enjoy together. Most of the time the lounge is quite full and so people sit with you and want to chat. A lovely thing to happen on a friendly ship but there are times when I would have appreciated some time alone with my husband. This layout was further hindered by the many Zimmer frames, walking trollies and walking sticks that created an ever changing obstacle course for people to negotiate. Scott’s Bar This is a lively little venue however after 10 all entertainment moves to this bar and sadly the area is far too small for the number of visitors using it. It was almost impossible to see both the show at 9 in the show lounge and then get a seat upstairs. Sadly we missed out because if this. The bar staff in this area are good and much quicker than in other areas of the ship. Many of the soft furnishings in this area are broken and are uncomfortable but this is only if you are fast enough to get a seat. Marco’s Bistro Terrible! This restaurant is appalling and I am afraid it has deteriorated during the cruise. The food is luke warm at best and stagnant and congealed most of the time. The choice is poor with mostly chopped meat dishes and diced over cooked soggy vegetables. The sweet section at lunch and dinner are poor with small portions of poorly presented sweets that include many cold puddings and whips. The majority of food has a soft blended texture ideal if chewing is best avoided! The cutlery includes only soup spoons rather than desert or tea spoons, so one must stir tea, eat cake and cereal with a soup spoon. Usually there is a shortage of cutlery throughout the restaurant at all 3 meals. My biggest annoyance was having to collect food in relays as people would take your seat between courses. Lone diners would find it impossible to eat all courses in the same seat. Main Restaurant This area is stunning and despite the tatty table cloths, with more pulls than a grandmother’s stocking, it is warm and welcoming. The staff try hard but the lack of organisation makes this a doomed enterprise. We were sat on a table of six and we were so close to other tables that the waiters played limbo to get about carrying the trays. The menus allowed for a choice but really what you received was like Russian roulette. I ordered ice cream and got sorbet, ordered pasta and got pork! This seemed to happen every night to at least one person in the table. The delay between courses was ridiculous with a 90 minute wait on Christmas Day between starter and main. This improved to 50 minutes on Boxing Day. We eventually complained and the time between courses reduced but the game of roulette continued. Midnight snacks Pathetic! These are carried around on a tray and given out in tiny portions on serviettes. I was blessed with grease down my ball gown as the waiter spilt them all down me on Christmas Eve! Not the wonderful plan I had for my dress which is now ruined. Deck Bar Swimming pool! More of a puddle than a pool. I heard it called a splash pool, a great name as it just splashes icy water over people sat at tables around it. The slippery deck is then a risk to the shuffling older people who hope to sit by it. No one used it as it is covered with a net, a complete waste of deck space and a blooming pain in the neck! The bar out here is well stocked and enticing but the wait time for a drink is so long you contemplate jumping overboard! The waiting staff meander about, avoiding eye contact and rarely engage with people. I have found this the worst area to get a drink and have often given in and had a self service coffee rather than nothing. Entertainment The entertainment team includes some excellent singers with talent way beyond this ship. Callum, Anneka and Savannah brighten every room when they enter and their talent shines through. The others are not quite as talented but what they lack in ability they make up for in enthusiasm. Mitch makes everyone smile and excelled at Elvis and some swing but he struggles with more challenging songs. Not all of the songs the entertainers sing suit their voices and even the best of them murder some songs. The Wuthering Heights needs to be pulled ASAP! Daytimes are dull. Little if any entertainment goes on and much is not hosted. The entertainment seems to be aimed at the older generation with Knit and Natter and Bridge. We attended the Creative Writing and although we enjoyed the sharing of creative works the gentleman who ran the session was poor. He talked. A lot! He then got everyone to write and share. The feedback was peer feedback with little input from him. There was no development of people’s skill, no feedback or development of ideas. The next session repeated exactly the first in format and activities. The room was too small and the delivery needs to be improved. The tutor led session was didactic and lacked any imagination. Ironic given it was a creative writing class. The exception to the poor daytime activities was the Morecombe and Wise Comedy lecture that was excellent. It was well planned, entertaining and engaging, giving rise to much laughter and good spirits. The presenter was knowledgeable and very talented. Excursions The excursions are very expensive however they are well organised and have a high standard of tour guide. We did 3 different excursions and booked a fourth that was unfortunately cancelled. The first tour of Gibraltar was on a minibus and took us to the Rock, the Caves and the museum. The guide was excellent and entertained and informed us. He was relaxed and the tour took longer than expected but it was worth every second of my time. The second tour took us around a very foggy and rainy Funchal. To be honest the tour should have been cancelled due to the weather. The views were totally covered by a thick blanket of fog making visibility about 3 meters maximum. The guide tried her best but coffee and cake at a golf club and a walk to a wine tasting cost us £48 each. Very disappointing! The 3rd trip around a freezing cold Lisbon was a march, following a bossy school mistress who barked at us and constantly repeated herself. When people asked for rendezvous times she wouldn’t give them insisting we stayed with her. The visit to the monastery allowed no time to contemplate the beautiful place or enter into prayer. It was a fast walk through and a sit on a pew whilst she talked and talked constantly repeating herself. Disappointing. Read Less
6 Helpful Votes
Sail Date: April 2017
She is an old boat but appears to be well maintained by the crew cabins shabby but sheak house keeping,bar staff and the waiting team servicing the evening in the Waldorf restaurant top notch however the Evining meal was on most night ... Read More
She is an old boat but appears to be well maintained by the crew cabins shabby but sheak house keeping,bar staff and the waiting team servicing the evening in the Waldorf restaurant top notch however the Evining meal was on most night passibie for restraunt style food (only one tuc biscuit with Mouse portion of cheese)but the same can not be said for the breakfast or lunch menus Breakfast used cheap smoked sausage inedible greasy bacon watery beans tomatoes and very unappetising scrambled eggs cheap cardboard breakfast cereals not great however the lunch buffet in Marcos took the biscuit. salad meats of spam luncheon meats salami not a real portion of reconisibile meat chicken ham pork etc that my years of cruising could recognise if you love cream of beetroot or parsnip soup you've cracked it.all the deserts are servived in small portions with all the imitation whipped cream you can manage. There is a grill on the deck at the bistro rear most days one day it may be a sausage next day a chicken leg the next a portion of ropey salmon and finally a hamburger Afternoon tea is a little better but inedible sandwiches (old BR style curled ends) what part of salami and cream cheese is a ham&cheese sandwich. supper don't go there 0 out of 10 Greasy deep fried chicken wings of a sort. Entertainment poor shows not great young inexperienced singers very unfunny comedian.DJ was great. Bench style seating in the theatre not very comfortable as are the plastic garden style chairs on rear decks first and last time with this company it's true you get what you pay for, I will pay more in future with one of the other cruise lines no such thing as a free lunch (or cruise) Read Less
12 Helpful Votes
Sail Date: April 2017
We chose this cruise because we liked the itinerary. Age group 60 - 90 years of age. Very elderly frail clientele - not a good combination with rough seas so we were greeted with 2 ambulances on the dockside at our first port stop. An ... Read More
We chose this cruise because we liked the itinerary. Age group 60 - 90 years of age. Very elderly frail clientele - not a good combination with rough seas so we were greeted with 2 ambulances on the dockside at our first port stop. An emergency helicopter evacuation of a patient also took place. We were worried about the full evacuation process should an emergency arise with the numbers of frail elderly and people with walking difficulties aboard. Baltic deck (rear): very noisy due to engine noise and waves crashing. Ear plugs recommended ! Food: European. Queues outside restaurants before they opened - no reason for this ! Food varied in quality. Cabin; good size, plenty of hanging space, drawers etc. No fridge or kettle however. Good bathroom size but very noisy with waves crashing against the side of the ship. Entertainment; limited and based around the older age group. Knit & natter; bean bag throwing, quiz, bingo, make a frilly scarf etc. Decks often partially closed for maintenance. We did like the photographic lectures. Gym and activities: limited activities due to entertainment crew needing space to rehearse. Uncomfortable chairs on sun decks & the theatre had padded bench style seating Embarkation: Virtually a warehouse. Very rushed scanning process at Bristol - port staff shoving things through before you could unpack. Cleanliness: Crew to be congratulated on their thoroughness. Maintenance: appeared good. We reported leaking tap & sink and these were repaired. Crew: very friendly & helpful Excursions: good but could be expensive. Many were only half a day due to the elderly clientele. We preferred to go it alone in the main ports as we wanted to utilise the whole day in port rather than be taken back to the ship at lunchtime. Read Less
11 Helpful Votes
Sail Date: February 2017
For the chance to see the Northern lights and Norway in the winter. In that capacity the cruise was all I hoped for, as Cruise & Maritime had no part in the splendor of nature. The food was of a poor standard, pork on the menu ... Read More
For the chance to see the Northern lights and Norway in the winter. In that capacity the cruise was all I hoped for, as Cruise & Maritime had no part in the splendor of nature. The food was of a poor standard, pork on the menu turned to ham,sword fish was black, all meats were over cooked, vegetables came in very small amounts, On one menu the great British pub grub was Bavarian meat loaf or spam to you and me. Drinks waiters did not understand that if you wanted a whisky and ginger you do not have a whole can of ginger ale (330ml) pored on top prices were on the high side even for in house brands. Dining table waiters were unhelpful slow to serve each course and did not stay around to check if every thing was all right, so if you had a complaint you had to wait until he came back to clear the plates.I complained one night and tolled so the chef got it wrong, a shrug of the shoulders and gone. Sorry Cruise & Maritime you will not see me again unless you up you game a long way. Read Less
9 Helpful Votes
Sail Date: January 2017
We chose this because of the itinery and it was our first experience of Cruise Maritime Voyages. It will be our last cruise with them. If you want a budget no frills cruise with second rate food (in choice, quality and quantity). Food was ... Read More
We chose this because of the itinery and it was our first experience of Cruise Maritime Voyages. It will be our last cruise with them. If you want a budget no frills cruise with second rate food (in choice, quality and quantity). Food was often served cold and under cooked, when a complaint was made no one wanted to take responsibility. If you want second rate entertainment with a very limited variety ,then this cruise line will suit you. If you want and expect more for your money then it will not suit you. The ship was kept clean, the crew were very hard working but obviously working within very tight budget constraints and there is a disorganisation about with the company coming from the very top. There were no tea / coffee making facilities in the cabin. We had problems with the plumbing on two occasions (which were attended to and fixed quickly) The on board air conditioning was overbearing and too cold). The entertainment was mainly the very hard working in house team and four guest comedians, with two duos in the lounges. There was no other variety and sometimes no shows just the offering of a fil Drinks were expensive. There was no laundrette, which is useful on a long voyage, just an expensive laundry, which according to other passengers ruined some clothes.. Read Less
1 Helpful Vote
Sail Date: January 2019
Brilliant itinerary, good food and friendly staff, service excellent. Too many people on board for the size of ship. All activities over subscribed. Ship like a long corridor, so passengers and staff passing through all bars sitting areas ... Read More
Brilliant itinerary, good food and friendly staff, service excellent. Too many people on board for the size of ship. All activities over subscribed. Ship like a long corridor, so passengers and staff passing through all bars sitting areas and bistro. No quiet areas to sit and relax and read without interruptions. Cabins, very poor sound proofing so hearing neighbours whether you wanted to or not. The cabin we had 611 had people thundering around overhead doing exercise walking early mornings. Be careful of the medical mafia on the ship, very expensive. Not recommended for a long cruise. Would not travel on this ship again. There was also a spell when black soot spots came through the air conditioning unit into the cabin covering the beds and furniture. This also happened on decks. Disappointed that the captain did not seem to want to use tenders in the Caribbean when the wind or sea was not too rough! No laundrette and laundry service expensive. Read Less
5 Helpful Votes
Sail Date: December 2018
We have never cruised before, and wanting to get away for the whole Christmas Period, this cruise fitted the bill. It appeared good value compared to alternative festive getaways and we had a good time, but all was all not exactly plain ... Read More
We have never cruised before, and wanting to get away for the whole Christmas Period, this cruise fitted the bill. It appeared good value compared to alternative festive getaways and we had a good time, but all was all not exactly plain sailing. We booked through Saga, who’s service was exemplary. They arranged transportation from our home to the port and return, which was upgraded to minute perfect luxury private cars, free of charge because we live close to Avonmouth. This is an old small ship, and when docked the view looked comical, as the Marco Polo looked as if it was the tug for the larger cruise ships. However we had the last laugh passing enormous queues for those huge floating hotels, to just walk straight on the Marco Polo. Embarkation, and disembarkation particularly were easy too. This is not a ship for those without good sea legs, as it rode every wave and rolled. I was shocked how much more movement there was on here compared with a small Cross Channel Ferry we took two weeks previously in an identical sea state. Remember to bring your sea sickness gadgets and remedies. I have never suffered sea sickness but was struck down with nausea one day and took advantage of complimentary Sea Sick Pills. On a few days the choking smell of diesel around the ship added to this problem. We purchased a drinks package, that was good value, but it could be challenging to make it pay. Service was variable. A good example was, at our dinner table we had an apparently new recruit wine steward who was struggling. At our first meal it was 45 minutes before we were offered a glass of wine. At subsequent meals we tried to purchase wine at the bar to take down to dinner, only to be curtly told to sit at a (lounge) table, as it was waiter service only. This could be a lengthy process, as there were not enough bar staff. However we found we could purchase our wine at the Columbus bar at the opposite end of the ship. Here the regular barman was an absolute legend. He was efficient and very focused. His Cocktails were the best and most consistent on board by a nautical mile. The main restaurant was always very busy in the evenings, but the service of the meals was excellent. The food was generally very good, apart from a rare duff dish, or one that was not warm enough, but Henry our table steward was very accommodating with replacements and alternatives. Breakfast was served here buffet style, and lunch was back to a more formal style, but we found the the atmosphere too dark and stuffy for mid day and chose to eat at the buffet. The Buffet was more cafe style and but food here was also tasty and better than it looked. It was always very crowded at lunchtimes, especially early on, but we always (sometimes just) managed to find somewhere to sit, sometimes outside by the pool. The whole crew were generally friendly when they could be (when it was quiet) but they could come across grumpy when under pressure. The entertainment team were exceptional, and worked very hard to provide a variety of shows and other activities across the vessel, maybe more Hi Di Hi than West End, but it wasn't unusual for the lead role of a fully dressed show to finish at 21:55 to present a quiz at 22:00 in the bar at the opposite end of the ship. Callum and Savannah were particularly outstanding talents. One of the joys of the smaller ship was that they were happy to engage with passengers around the ship and in the buffet and the smaller ship enabled you to get to know most of the staff and fellow passengers, which some passengers enjoyed but a few found this a little stifling. On this fully booked trip, space was a premium and you needed to arrive early to get a decent seat for entertainment, quizzes etc. The little fitness and wellness area was good value. Despite the ships age, the public areas were in good condition as were the furnishings and as advertised were never luxurious but surprisingly comfortable. Our cabin probably showed its age a little more. On our arrival was clean and comfortable but with some signs of wear and tear especially in the bathroom. There was a problem with the tap water in our cabin, that at times was a strange Brown/orange colour, that we repeatedly complained about.I think this may have been sorted at the end of our cruise. We paid the extra to have a bath, but bathing in that water wasn't at all appealing, but we did benefit from a large comfortable bed and a lot of living and storage space. Cabin care was disappointing. After about four days our nice bedding was changed for a set with a stained quilt. During the night some of the contents of the stain (possibly blood or vomit) soaked up onto the surface of the quilt cover. Nightly, when our beds were turned, our daily programme was positioned over the offending stain by our Cabin Steward to hide the stain. This went on for about a week until we complained and the bedding was changed. They also could have been a little more generous with the vacuum cleaner, and we resisted the temptation to borrow the one left in the gangway when obvious crumbs were left following the cabins make up. The ships programme could hardly be relied on, as it was often full of mistakes and inaccurate information. We missed events that were not listed and attended ones that didn't happen. It told us to change our clocks 24 hours early, and it mis informed us that for the last 36 hours of our cruise only one bar would be open on a cash only basis. Thankfully that wasn't the case. The cruise itinerary went to schedule perfectly apart for our arrival in Funchal where we were unable to anchor, allegedly because of the swell. I think this turned out to be an advantage as we gently cruised past Funchal at such a position that everybody could see and enjoy the whole spectacle of the town twinkling and every firework across the bay in the New Year display. Best of all our late arrival in port meant that we docked instead of tendered. The ship was launched in the mid sixtes, and there was only a handful of people born after this launch date, and most were born some twenty years or more prior. There were also a large number with walking or mobility aids, so docking ensured that everybody had time and were able to enjoy the delights (and the rain) of Madeira relatively hassle free. In spite of the niggles, we enjoyed a lovely British Christmas break surrounded by friendly, mainly older people who certainly knew how to enjoy themselves. If you like the traditional cruise with excuses to dress up, you like to be constantly very aware that you are at sea, you enjoy the company of familiar faces on a daily basis in a no thrills yet comfortable environment, this cruise is for you. However, I looked with some envy at those big sparkling cruise ships that cut through the waves rather than rode over them. I envied their gleaming new glass and paintwork and particularly their balconies. However I know we would have to have had to stretch our budget much further on there, fly before embarkation with all that entails to get there, and face long queues at every stop. We had a good time but we won't be back in a hurry. Read Less
8 Helpful Votes
Sail Date: May 2017
As a first point - this was our first cruise on a "regular" cruise liner, previously we've only sailed with Star Clippers, so we are used to smaller boats (200+ rather than 800 here). We chose this trip primarily because ... Read More
As a first point - this was our first cruise on a "regular" cruise liner, previously we've only sailed with Star Clippers, so we are used to smaller boats (200+ rather than 800 here). We chose this trip primarily because of the round-Britain itinerary and the cruise certainly delivered on that. Of all the stops only one - Inverness - was so-so and the remainder were interesting places well worth visiting. Trips were reasonable value allthough at several locations we did our own thing. Useful to know - English Heritage membership gets you into Edinburgh Castle for free, travelling independently to visit the Book of Kells in Dublin was MUCH cheaper than the organised trip and very easy (we were very glad that our trip booking was cancelled due to lack of numbers). Embarkation at Bristol through the giant shed that masquerades as a Cruise Terminal was a bit shambolic but car parking was conveniently close and we only had half an hours queueing to get through to the boat. First impressions of the boat were, yes it's old but its clean and well maintained. We found it stable - although we didn't have to contend with more than 3 metre seas - and reasonably quiet. Our cabin was roomy and beds were comfortable. Shower / bathroom a little tired perhaps but I've seen plenty worse in hotels.The cabin service stewards couldn't be faulted for helpfulness, friendliness and efficiency. Public rooms are comfortable. Bar prices seemed reasonable and service was prompt and friendly. We were less happy with the food. Not bad but not great and rather samey. Same menu in both the table service and self service restaurants. Some curious menu choices : quite a lot of curry (OK by me but some might not find this good) and on one evenng two dishes (prawn cocktail and one of the salad options) served with Marie Rose sauce. The gourmet evening - a taster menu with accompanying wines - didn't live up to its "Master Chef" aspirations and while it was enjoyable I wouldn't rate it as good value for £40 each extra). Often it seemed that the ambition of the chef outstripped the ability of the team to deliver, both on this menu and on other occasions. I don't think there's a place for a jar of pre-made sauce ona fine dining menu - just put it in a dish for heaven's sake, and if you're going to serve breseaola with a balsamic glaze make sure all the servings have it so chef doesn't have to apear from the kitchen with his squeezy bottle of glaze to fix a serving there on the table. Breakfast was the usual cheese / ham / cheese / bread / fruit / eggs / hot buffet etc but very much the same thing each day and lunch depressingly similar to breakfast. Afternoon tea - didn't really need this and thank goodness - had some of the driest and curliest sandwiches I've seen since the bad old days of British Railways station cafes. No tea or coffee making facilities in the cabin but tea is always available in the lounge and coffee too (though I'll confess to not liking the 'stewed in an urn' variety found almost everywhere). Espressos / americanos available from the bar cheaper than Costa, so nothing to complain about there. They run a two sittings for dinner arrangement with allocated tables. This was OK, except on our table one couple preferred to eat in the self-service almost every night meaning our table of eight was usually a spread out table of six. Sometimes its nice to eat with the folk you have met up with during the day. I must confess we prefer the approach used on Star Clippers which is based on open seating. Breakfast too in the table service restaurant is based on filling tables up as you enter, so its pretty hard to get a table for just the two of you. Breakfast, lunch or dinner in the self service restaurant could involve a wait for a table to become free. It wasn't that it was bad but it was the first cruise I've come back from without putting on any weight. Didn't try the entertainment - we weren't encouraged by off-key playing in the bar - but the lecture origramme (an RSPB bird expert) was interesting and the one we attended excellent. One problem with the boat was that due to the weather - a cool English spring - most of the passengers were inside almost all of the time. That made public areas crowded. It was dificult to find quiets spots to read or study (as we tend to). A crowded boat also tends to make people less conscious of other's sense of private space, so we often found people plonking down next to us without so much as an "Is this free?" Disembarkation for organised trips / independent travellers was shambolic. Part of the problems seem caused by the fact that with an elderly passenger list many folk need assistance and gangway / tender handling generally seemed a bit haphazard and not well coordinated with passenger announcements. Getting off at the end of the cruise was rather better organised and we were on our way within a couple of hours of docking and ahead of the schedule that we were given on board. Generally I didn't get the "one ship" feeling you get on Star Clippers. This may not be fair but it felt to me like the individual departments on board were just getting on with their own thing without really acting as a team for the benefit of the passengers. Read Less
16 Helpful Votes
Sail Date: May 2017
Food was awful. Tasteless, and much like eating in a school cafeteria. Even the sitdown restaurant had the same food. Cabin was great, but we hardly slept. Don't know why as the beds were OK. Very old ship, and it's ... Read More
Food was awful. Tasteless, and much like eating in a school cafeteria. Even the sitdown restaurant had the same food. Cabin was great, but we hardly slept. Don't know why as the beds were OK. Very old ship, and it's showing it's age, although the staff do keep it clean. Staff fantastic, but wouldn't go on this line ever again. Embarkation was a breeze, and getting off the ship at the end went quicker than we expected. Very organized. Did not participate in entertainment so can't comment on that. Shore excursions were a mixed bag, some good, some not worth the money. In future think we'd do our own thing going ashore. On questioning the staff, it appears that some of the ports must bid to have a cruise ship dock!!!!! Belfast was a disappointment. Titanic experience was not worth the money, and the city sights, were quite depressing. Sad. Read Less
19 Helpful Votes
Sail Date: April 2017
Frail elderly people, think my wife was the youngest on board apart from the staff. I am 68 & my wife is 60 but we are both very fit & healthy.Think most of the customers were well over 75+.Emergency helicopter at sea, rough seas ... Read More
Frail elderly people, think my wife was the youngest on board apart from the staff. I am 68 & my wife is 60 but we are both very fit & healthy.Think most of the customers were well over 75+.Emergency helicopter at sea, rough seas & elderly people do not mix. Food brilliant 5* well presented, cooked beautiful & most of all HOT!. Staff 10/10 could not fault them at all, staff as good as any of the 8 cruises we have been on. Ship far too small for us, well out dated, needs a complete revamp or sinking. Cabins are in need of gutting & bringing up to date.Beds too small, no dressing table for the ladies, shower jell & shampoo rubbish.Shows average, theatre not terraced correctly made it difficult to see the shows. No casino. Sun beds & chairs very uncomfortable. Would not go with Cruise & Maritime again much prefer larger more modern ships with lots more to do. Read Less
8 Helpful Votes
Sail Date: February 2017
The cabin, serving and bar staff were very good. The cabin was good, but freezing for the first 7, yes 7 days. This was despite reporting it to be cold everyday, Apparently someone fictionally meassured the temperature at 24 ( I wish), so ... Read More
The cabin, serving and bar staff were very good. The cabin was good, but freezing for the first 7, yes 7 days. This was despite reporting it to be cold everyday, Apparently someone fictionally meassured the temperature at 24 ( I wish), so they didn't need to act. I stamped my feet and this was after they had increased the temperature twice, they came and measured it in my pressence at 19. The man then adjusted it there and then and fixed it. My grievance is they didn't solve the problem 3 days earlier because they decided to ignore me. On the last day I met another person that had the same experience and he had been ill in a freezing room for 14 days. He had been told his room was 24 too. On my birthday we booked the special menu in what I found out later was called the garage by the staff, because it was so cold. When I think back I don't know why we stayed because it was shivery cold. They assured us it would warm up. The starters were lovely, soup delicious, but then they came with a cold main course. We were being served by the maitre de, so if he didn't make sure it was good then there isn't much hope for the rest. My husband is gluten free. The restaurant staff were good and made sure he got toast etc, but they just don't do the stuff you can get on Fred and P&O. If you're gluten free you wont get scones, pizzas and the little extras that make a holiday. I wont be using Cruise Maritime again Read Less
5 Helpful Votes
Sail Date: October 2016
We chose this cruise as it was convenient for us as we live in Bristol, and we thought the weather should be warm. Convenient it was, but the weather was far from good, which was no fault of the ship, obviously. However. I was in bed for 2 ... Read More
We chose this cruise as it was convenient for us as we live in Bristol, and we thought the weather should be warm. Convenient it was, but the weather was far from good, which was no fault of the ship, obviously. However. I was in bed for 2 days with sea sickness. We were tossed around everywhere, which is one of the drawbacks of a small ship. We have been on bigger ships, and not even known were were on the water. It was most unpleasant, and worrying as you had no way of knowing what the next day would bring. It was extremely hard to keep your feet when walking about and ruined the whole experience for me. The staff, food and entertainment were excellent, as was our cabin. The weather in the Canaries was just passable, but it poured rain in Madeira. The drinks were very reasonably priced. Don't pay for the excursions. We had an hour on a tuk tuk in Madeira, it cost us £84. We saw nothing and spent 20 minutes looking round a shop. I complained to the excursion rep on the desk who was extremely rude and spoke to me as if I were a child. Complete rip off. We did however book as excursion at Coruna, before we sailed, which was great. Most ports have open topped buses for sight seeing. Read Less
6 Helpful Votes
Sail Date: January 2019
South America cruise excellent. Ship old but very good. Lots of activities on sea days. Trips expensive but easy to make your own way. Food very good. Staff couldn't do enough for you. Many solo travellers. Entertainment very good. ... Read More
South America cruise excellent. Ship old but very good. Lots of activities on sea days. Trips expensive but easy to make your own way. Food very good. Staff couldn't do enough for you. Many solo travellers. Entertainment very good. Opted for drinks package which turned out to be an excellent choice.. disappointed not to visit some places that required a tender but you have to respect the captain's safety decisions. I would definitely hope to do another cruise on Marco polo. Although it is not as luxurious as most ships it was definitely the best I had been on for activities on sea days. There were also excellent guest speakers. People were grumbling about price paid but it depends whether you opt to book early or late and shop around different travel agents. We were on a dining table for ten but you can also eat in the history were food was very good Read Less
5 Helpful Votes
Sail Date: April 2019
The Marco Polo is an old ship but she's been lovingly looked after. She's kept spotlessly clean by the staff. The cabin we had (for 3 people) was a little small (I had the top "bunk") but again it's clean and ... Read More
The Marco Polo is an old ship but she's been lovingly looked after. She's kept spotlessly clean by the staff. The cabin we had (for 3 people) was a little small (I had the top "bunk") but again it's clean and perfect for our cruise of a week. It's not a big ship (800 passengers) and that means it doesn't feel impersonal by any means. The choice of food in both restaurants is amazing - tasty and plentiful. You won't starve on this ship. Free tea and coffee and water available at all times. Never ran out of anything. All crew were lovely, friendly and helpful. If you suffer from sea sickness then ask for a cabin on the lower floors. We were on the Navigator deck and we could feel movement , tho not unpleasant. The cruise we did was down the Seine from Bristol, stopping at Honfleur (so pretty), Rouen (ok), Guernsey (lovely) and Scilly isles. The ship doesn't go into port at the Scilly isles and the sea too rough for the tender so we couldn't do that trip sadly. Overall, I would highly recommend her. Read Less
10 Helpful Votes
Sail Date: January 2019
We did a 10 week cruise so we had a fairly extensive experience of life on board. The ship was built in 1963 for the Russian market and refitted in 1993. Issues: The hot three hot drinks machines, two inside and one outside, ... Read More
We did a 10 week cruise so we had a fairly extensive experience of life on board. The ship was built in 1963 for the Russian market and refitted in 1993. Issues: The hot three hot drinks machines, two inside and one outside, continually ran out of cups and shut themselves down with fault codes which appear to be due to over-use and they run out of hot water. There was a good choice of food for the buffet breakfast but the equipment in the Bistro failed to keep it warm, I would suggest a couple of microwaves for those who like their food hot. The main restaurant was slightly better. Omelettes, fried and poached eggs were always cooked fresh in both. The main cut fruit available was melon with a bit of pineapple, apple and occasional orange, but always a large proportion of melon. Whole fruit was always apples. There was the occasional banana, orange, pear or plum in the early days but scarcer as the cruise went on. There is a shortage of drinks waiters at peak times and the ship still uses plastic straws and stirrers. The show lounge (theatre) has very poor acoustics. There is an annoying rattle from the roof panels and despite complaints they seem unable or unwilling to fix it. The floor is not tiered and there are 7 pillars partially obstructing the view from just about every seat more than two rows back. The furniture definitely needs replacing, all the padded chairs were sagging in the seats and many were frayed or worn. Externally she was definitely showing her age with numerous areas of rust bubbles in the deck metalwork. There is no do-it-yourself laundry on board so everything is on an individual cost. With a handkerchief or item of underwear costing £1 with an incremental scale it wouldn’t take long to run up a huge bill, especially on a long trip. There were two Magic Bag days during our trip where you could cram a laundry bag with as much as you liked for £12, wash and dry only. The swimming pool was not heated and was filled with sea water when conditions permitted but this amounted to only a few days when in warm weather. There was an appeal early on for water saving if we went to sea for more than a couple of days yet remarkably the toilets used fresh water for flushing. I understand the hot tubs used fresh water and they were therefore mostly out of use, either with covers over or a notice saying ‘Closed For Maintenance.’ Following numerous complaints about the lack of information the Cruise Director placed an ‘Entertainment Suggestions’ box in reception for a few days but I am not aware of any changes resulting from this. The lack of information was typified by our visit to Carcass Island which required passengers to get a ticket for the tenders. The first two tenders departed and then the Captain said he was temporarily suspending the service due to safety issues and would review the situation in an hour. So we all waited in the designated place and two hours later when we had heard nothing we started to drift away. Nothing else was said except for a brief mention in the evening broadcast. For our journey from the Falklands up the west coast of Chile through the fjords, a map was delivered each evening to your cabin with waypoints marked and a time of arrival. We were supposed to enter Darwin Passage and Narrows at 10am. The ship actually arrived at 8am and by 10am we were leaving so a lot of people missed it. Not a word about the amended time or the reason they managed to get it so wrong with a simple overnight passage. On the way we passed several shipwrecks and memorials but despite having a pilot on board there was not a word of explanation so having seen some beautiful scenery we were non the wiser about any of it. A guide did join us for the Panama Canal but the first hour of her commentary was lost due to an intermittent microphone. The microphone in the Captains Club where the organised games and quizzes were held was intermittent for the whole trip. The ship only did one Sailaway Party from our last port of call. For the last few days they ran out of several things including tonic, marmite and till rolls. The Good Bits: The ship appears to have some very devoted passengers with one chap we spoke to had done over 30 cruises on the ship and several others were well into double figures. The entertainment team were very good with many different routines and costumes. A gin and tonic was £4.55 so comparable to UK and with two of us a round of drinks could come to £10 so it didn’t take long to rack up a hefty bar bill. The company we booked with ’Imagine Cruising’ did an all inclusive package for £300 a couple so within about ten days we were already in credit and as the cruise lasted seventy days we were very happy with the deal. We also got £800 cabin credit which we used to pay for the organised port trips which were very good and lasted either half a day or a full day with lunch. As anyone who has cruised will know trips around the town will usually be architecture, town history, museums and churches and cathedrals so it is better to do the national parks and out of town trips. The ship laid on free shuttle buses to town centres when they were not immediately outside the port which was a bonus we hadn’t expected. The ship was kept immaculately clean inside with the crew continually cleaning walls, ceilings, stairs and washing carpets at night. Embarkation was very slow but disembarkation was excellent, done by deck number. The food on board was excellent and you could purchase special meals, eg a full Indian experience meal, surf and turf etc and we thought these were excellent value for money. The food was of a very good standard and this was maintained for the whole 71 days. The waiters and hotel staff were brilliant and we couldn’t fault them. Any requests were dealt with very efficiently. There were a whole range of activities including craft, acting, choir, ukulele, chairobics, creative writing, bridge, ballroom dancing, etc. General: The cabins were mainly two single beds with one 4 draw chest with slide out writing table plus a five foot wardrobe. We got an unrequested upgrade to cabin 625 and ended up with 4 chests of drawers, an absolute bonus on a long trip but with a restricted view. Next door had the same layout but with a good view. There are no balconies on the ship. The electric supply was a 220V socket with 2 round pins. There was also a 110V three flat pin socket and a dual volt shaver socket in the bathroom. The shower was good and on a flexi hose. There is a 2’ 6” (75cm) drying line across the shower for small items. Suitcases can be stowed under the beds or in the wardrobe. There was a temperature control on the wall. We had a kettle, two cups and packets of tea, coffee, etc. A lot of cabins do not have this. Overall, the ship is showing her age with few of the refinements of modern cruise liners. She is a graceful old lady and possibly the oldest still cruising. If you don’t mind a lack of facilities and want to get into some of the smaller ports then this could be the ship for you but CMV could do so much to improve passenger pleasure at virtually no cost with simple innovations like providing more cups and cutlery, senior staff mixing with the passengers and providing tourist information commentary at special locations. Read Less
4 Helpful Votes
Sail Date: January 2019
A 70 day cruise around South America on the Marco Polo - EXCELLENT ! OK, everyone can moan about some slight annoyance that didn't meet their own approval but the cruise far exceeded expectations, especially when comparing the ... Read More
A 70 day cruise around South America on the Marco Polo - EXCELLENT ! OK, everyone can moan about some slight annoyance that didn't meet their own approval but the cruise far exceeded expectations, especially when comparing the value of it to many other cruises available. Yes, it isn't Cunard but for the price it was certainly excellent value ... of course, there will always some people who still expect Cunard quality for CMV prices. The places visited were extremely interesting and varied - major cities; remote villages and islands; scenic passageways and world famous iconic landmarks. The weather ? Only one major downpour of rain throughout the entire 70 days ... at Rio ! The hottest day ? It was a toss up between Buenos Aires and .... the Falkland Islands. Yes, 81 fahrenheit at Port Stanley, the hottest day anyone there could remember. You expect to be amazed by the major places - Rio, Buenos Aires, Montevideo - but it was the smaller ports that surprised many people and made the cruise even more enjoyable by them not expecting such there - Natal and Recife in Brazil, Puerto Montt, Arica and Valparaiso in Chile, Guayaquil and Manta in Ecuador, Ushaia in Argentina and Cartagena in Columbia, as well as cruising through the Chilean fjords and the Panama canal. The on-board entertainment team were excellent and it was obviously hard work for them to provide a varied programme for 70 days while the food was of the highest order. A very well-planned itinerary and would certainly recommend both the journey and the ship itself. Read Less
7 Helpful Votes
Sail Date: May 2018
Everything about this cruise was fabulous from the start to the finish the crew couldn't do enough for you and made you feel special they all, always had a smile for you and nothing was too much trouble, the food was amazing and ... Read More
Everything about this cruise was fabulous from the start to the finish the crew couldn't do enough for you and made you feel special they all, always had a smile for you and nothing was too much trouble, the food was amazing and entertainment was first class. Every single person on this cruise give it 100% our cabin 237 was perfect for us and our cabin steward Yougesh always kept our cabin spotless made sure we had everything we needed. Pritish our waiter was very attentive as was our wine waitress Alla Ivanova, the entertainment crew were first class every show was brilliant thank you Mitch, Josh, Callum, Anna and Chrissie not forgetting the dancers who were all fabulous, next are the bar crew who certainly looked after us very well, a very special mention to Ramesh, Klayton and Nataly from the Colombus bar who gave us many happy hours and lots of laughs in the evenings, also Sanja Lato in the showroom. The excursions and scenery on this trip plus the above made it a holiday to remember forever. A big thank you to the Marco Polo crew and we look forward to travelling with you again. Read Less
Marco Polo Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 3.0 3.5
Entertainment 3.0 3.6
Public Rooms 4.0 3.8
Fitness Recreation 3.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.4
Enrichment 4.0 3.2
Service 4.0 3.9
Value For Money 5.0 3.6
Rates 4.0 3.6

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