5 Helpful Votes
Sail Date: October 2016
We chose this cruise as it was convenient for us as we live in Bristol, and we thought the weather should be warm. Convenient it was, but the weather was far from good, which was no fault of the ship, obviously. However. I was in bed for 2 ... Read More
We chose this cruise as it was convenient for us as we live in Bristol, and we thought the weather should be warm. Convenient it was, but the weather was far from good, which was no fault of the ship, obviously. However. I was in bed for 2 days with sea sickness. We were tossed around everywhere, which is one of the drawbacks of a small ship. We have been on bigger ships, and not even known were were on the water. It was most unpleasant, and worrying as you had no way of knowing what the next day would bring. It was extremely hard to keep your feet when walking about and ruined the whole experience for me. The staff, food and entertainment were excellent, as was our cabin. The weather in the Canaries was just passable, but it poured rain in Madeira. The drinks were very reasonably priced. Don't pay for the excursions. We had an hour on a tuk tuk in Madeira, it cost us £84. We saw nothing and spent 20 minutes looking round a shop. I complained to the excursion rep on the desk who was extremely rude and spoke to me as if I were a child. Complete rip off. We did however book as excursion at Coruna, before we sailed, which was great. Most ports have open topped buses for sight seeing. Read Less
14 Helpful Votes
Sail Date: December 2016
Just came back from a fantastic short trip around Ireland on the marco polo, Ive cruised with 4 different lines before and marco polo is by far my favourite. It really does offer a unique experience that you never get on the more modern ... Read More
Just came back from a fantastic short trip around Ireland on the marco polo, Ive cruised with 4 different lines before and marco polo is by far my favourite. It really does offer a unique experience that you never get on the more modern cruise ship so anyone with any interest in ships at all will enjoy. Staff we found very helpful and irina our cabin stewardess was excellent. We enjoyed the itinerary and embarkation and disembarkation where well organised. Ships was clean and tidy with beautiful open decks and excellent food in the main restaurant and they offer lots of buy one get one free offers which made it excellent value for money. The only slight down side was the queues in the bistro and if your going for a long cruise over say 2 weeks you might struggle to fill your days as it doesn’t have the amount of entertainment a mega cruise ship has but that’s what makes it a unique experience. Read Less
20 Helpful Votes
Sail Date: December 2016
wanted away for Christmas and New Year My wife Myself her Sister and Friend aged between 60 and 73 having been on larger ships before we were a little unsure of the Marco Polo But right from the start at least you knew your ... Read More
wanted away for Christmas and New Year My wife Myself her Sister and Friend aged between 60 and 73 having been on larger ships before we were a little unsure of the Marco Polo But right from the start at least you knew your way around Boarding not bad from arriving at quay to our rooms about 40 minutes which we thought normal nice touch mulled wine handed round while we waited Cabin small but functional with good shower , Cabin Steward excellent nothing was a problem ,Every thing was spotless (but too many full length mirrors ,will have to diet) plenty of variety at mealtime with the waiter and wine waiter at our table good fun and always smiling Shows were good and there were a variety of talks lectures and quizzes every day there also were art and craft classes everyday . this suited us as my wife and sister liked the lectures their friend loved all the arts and crafts and I had my quizzes So we always had something to talk about when we met we did not go on many excursions as we had been to most of the places before but the ship anchored off Maderia to bring in the New Year and the firework display was fantastic only downside was that we had to wait for a couple of hours to disembark but fore by that i would recommend the Marco Polo if you want a small pleasant ship without great shopping Malls or Climbing Frames that is easy to get around and give good value for money Read Less
23 Helpful Votes
Sail Date: January 2017
We booked this cruise because of the destinations and the size of the ship. As Donte states, the Marco Polo has quite a following and we met many passengers who had booked for the same reasons as us and because they loved the ship.. We ... Read More
We booked this cruise because of the destinations and the size of the ship. As Donte states, the Marco Polo has quite a following and we met many passengers who had booked for the same reasons as us and because they loved the ship.. We enjoyed all the ports of call, many were very beautiful and all were very interesting. We too hired a canoe at Boca de Valeria (highly recommended) for 5$ as well as taking a trip in a taxi canoe across to the spit at Alto de Chao which was beautiful and where you can swim in the Amazon. Manaus was very interesting and you can save yourself some money by walking up to the Theatre yourselves and booking on to a tour for the equivalent of £2.50 pp and you can do the same for the evening concert though don’t be tempted to walk at night as it is extremely dangerous! You are advised not to wear jewellery or to conceal cameras. There were those who did not heed this advice to their cost! We were worried that we would become bored during the many sea days but this was not a problem at all. There was much to do including the daily walk around the ship (8 laps of deck 10 is a mile), arts and craft classes, interesting (OK and some not so interesting) lectures, drama club and choir (though only go to this if you don’t suffer from high blood pressure or if you are a practising musician as this was poorly led by one of the entertainments’ crew!), Zumba and other similar work out clubs daily or joining in the three (and sometimes more) quizzes a day, watching the fabulous shows in the evening or the various entertainers or just spending quality time with our many new friends or just sitting watching the Amazon or world sail by. As Donte correctly states, our days were soon filled. Our cabin was very comfortable with plenty of storage space, (low down and in the middle though no upgraded for us) and we were looked after very well by Lwin. Food was plentiful with 3 full meals a day + afternoon tea and supper or the occasional evening food extravaganza. We mainly ate all our meals in the Waldorf Restaurant though we occasionally ait in the Marco Polo Bistro. While afternoon tea was available (including an amazing chocolate feast) we were on early sitting so had no need for this though there were obscene amounts of food available if you wanted it (and some clearly did!) The service by the waiters in the Waldorf was superb and nothing was too much for them and they were always friendly and helpful. We too did a lot of research before the holiday and picked carefully three excursions plus the Belem transfer. All our excursions were good and these particular ones were good value (having checked the cost of doing it independently beforehand) and very enjoyable. At many of the islands we too shared a taxi (or canoe) with friends which was cheaper and more flexible. We couldn't fault the cleanliness on this ship and the service was all very good, the crew all work hard, are polite, friendly and helpful. The only thing that spoiled the cruise slightly were the people who moaned - often about things that, had they read the paperwork properly they would have known about and often you would here comparisons with other cruise companies. Let’s be up front here. You pay for what you get though I think what you get is amazing considering the cost. If you get a chance, especially if you go on this or a similar cruise, read Murder on the Marco Polo. You will meet the same types of people and have a very good chuckle! The cruise was absolutely fantastic and great value for money and one which we too will never forget but as Donte said, if you want a posh, modern ship this isn't for you. Read Less
5 Helpful Votes
Sail Date: January 2017
My husband booked a snorkelling tour through Cruise and Maritime with Starwind cruises St Georges of Grenada .He and others were told to be on board by 45 minutes , he set his Omega accurate dive watch . At 40 minutes when he was 2 yards ... Read More
My husband booked a snorkelling tour through Cruise and Maritime with Starwind cruises St Georges of Grenada .He and others were told to be on board by 45 minutes , he set his Omega accurate dive watch . At 40 minutes when he was 2 yards from the rear of the boat , they started the engines and left . He managed to hold his mask on and not drown in the turbulence . This was 3/4 off a mile off shore with rocks and no buildings . There was 1 other boat with divers he swam 1/2 a mile to it praying that it would not leave , and hoping he would not drown with exhaustion . The rescuer recalled the Starwind , the Captain of which said it dont matter man , and was intent on handing out the rum . The escort from Cruise and Maritime did not identify , help or even ask if medical help was necessary . The tour manager Susan of the Marco polo , was obstructive , lied and failed to help in any manner . Cruise and Maritime have apologised and offered 400 pounds for the distress caused by this potentially fatal incident and are reviewing if they may use this company ie Starwind Cruises again . All of the above is documented and we have statements of other passengers and witnesses to the fact that Starwind cruises did not carry out a head count . I have witnesses to the fact that the Cruise and Maritime staff lied , I had asked immigration officers to help us report the incident as no one was aboard the Marco Polo except the navigational officer , the officers arranged a meeting with the Shore Agent for CMV , at 8.30 pm Susan claimed she had a phone call that he was not attending , at this point he stepped forward and identified himself . Cruise and Maritime are now failing to address the issue at all , that the Tours promoted should be safe and that the escorts have a role to play in head counts etc . The ship is old , faded holes and ragged carpets , poor food , food and drink obviously bought at the ends of their sell by dates so became unavailable during the second half of the cruise . Meat was disgusting . Read Less
16 Helpful Votes
Sail Date: January 2017
I wanted to take the opportunity to go down the river Amazon and visit some of the Caribbean islands. I stayed in a B & B in Bristol the night before embarkation. Managed to have a look round Bristol (my first time there) must go back ... Read More
I wanted to take the opportunity to go down the river Amazon and visit some of the Caribbean islands. I stayed in a B & B in Bristol the night before embarkation. Managed to have a look round Bristol (my first time there) must go back for a few days sometime soon. The embarkation was a bit of a nightmare, having arrived as requested at 4.00 pm we were herded into a hanger and it took several hours before we were called. However, once on board found our cabin and luggage arrived soon after. The dining was 'free seating' which is not to my liking but this only happened on a few occasions. The ship may have looked a little worn round the edges but it was perfectly serviceable and kept scrupulously clean, staff were constantly cleaning. My inside cabin was at the pointy end and so I felt every bump and swell but fortunately I quite liked that. We had a problem with the shower and it was remedied within an hour or so. Similarly the sink leaked and a new waste was fitted the next day. Dining - I have very fond memories of the food, I ate far too much but it was hard not to. there was a very good selection of food at every sitting. You would be hard put to go hungry. I did not try any of the entertainment so cannot comment. The ports and shore excursions were well planned and when disembarkation was problematic because of shore difficulties the crew always came up trumps by making steps to add to the jetty or boats, nothing was too much for them. Drinks on board were very reasonable. Best thing that made the cruise pleasurable were the staff. Read Less
9 Helpful Votes
Sail Date: January 2017
We chose this because of the itinery and it was our first experience of Cruise Maritime Voyages. It will be our last cruise with them. If you want a budget no frills cruise with second rate food (in choice, quality and quantity). Food was ... Read More
We chose this because of the itinery and it was our first experience of Cruise Maritime Voyages. It will be our last cruise with them. If you want a budget no frills cruise with second rate food (in choice, quality and quantity). Food was often served cold and under cooked, when a complaint was made no one wanted to take responsibility. If you want second rate entertainment with a very limited variety ,then this cruise line will suit you. If you want and expect more for your money then it will not suit you. The ship was kept clean, the crew were very hard working but obviously working within very tight budget constraints and there is a disorganisation about with the company coming from the very top. There were no tea / coffee making facilities in the cabin. We had problems with the plumbing on two occasions (which were attended to and fixed quickly) The on board air conditioning was overbearing and too cold). The entertainment was mainly the very hard working in house team and four guest comedians, with two duos in the lounges. There was no other variety and sometimes no shows just the offering of a fil Drinks were expensive. There was no laundrette, which is useful on a long voyage, just an expensive laundry, which according to other passengers ruined some clothes.. Read Less
13 Helpful Votes
Sail Date: January 2017
We booked this cruise because of the destinations and the ship. We have sailed on the Marco Polo before and love the character and friendliness. The Marco Polo has quite a following and we met many passengers who had booked for the same ... Read More
We booked this cruise because of the destinations and the ship. We have sailed on the Marco Polo before and love the character and friendliness. The Marco Polo has quite a following and we met many passengers who had booked for the same reasons as us. We enjoyed all the ports of call, many were beautiful (the Isles of Salut were amazing) all were interesting. We recommend hiring a canoe at Boca de Valeria, we were taken down some creeks to a nearby village where we were shown around, it gives you a real feel for the place (cost 50 real - £12.50 for 4 of us). I would advise not to pay to take pictures of the anyone with an animal though, keeping wild animals is against the law and will stop if people won't pay. Our only concern about this cruise had been that we would get bored during the long spells at sea. No problem, our days were soon filled with painting lessons, crafts (2 sessions a day), lectures, quizzes and watching for flying fish, dolphins and whales plus our new friends on board. Our cabin was very comfortable with plenty of storage space, (we'd been upgraded again) looked after well by Yulia. Food was plentiful with 3 full meals a day + afternoon tea and supper available. Breakfast and afternoon tea are both self service as is the cafeteria. We found portion sizes to be just right and the salad bar in the restaurant at lunchtime was great. We could rarely manage any afternoon tea, as for supper - no way. We did a lot of research before the holiday and picked carefully just 4 excursions plus the Belem transfer. All our excursions were good and these particular ones were good value (having checked the cost of doing it independently beforehand) and very enjoyable. At many of the islands we shared a taxi (or canoe) with friends which was cheaper and more flexible. We couldn't fault the cleanliness on this ship and the service was all good, the crew all work hard, are polite, friendly and helpful. The only thing that spoiled the cruise slightly were the people who moaned - often about things that, had they read the paperwork properly they would have known about. This cruise was fantastic cruise that we'll never forget and great value for money but if you want a posh, modern ship this isn't for you. Read Less
11 Helpful Votes
Sail Date: February 2017
For the chance to see the Northern lights and Norway in the winter. In that capacity the cruise was all I hoped for, as Cruise & Maritime had no part in the splendor of nature. The food was of a poor standard, pork on the menu ... Read More
For the chance to see the Northern lights and Norway in the winter. In that capacity the cruise was all I hoped for, as Cruise & Maritime had no part in the splendor of nature. The food was of a poor standard, pork on the menu turned to ham,sword fish was black, all meats were over cooked, vegetables came in very small amounts, On one menu the great British pub grub was Bavarian meat loaf or spam to you and me. Drinks waiters did not understand that if you wanted a whisky and ginger you do not have a whole can of ginger ale (330ml) pored on top prices were on the high side even for in house brands. Dining table waiters were unhelpful slow to serve each course and did not stay around to check if every thing was all right, so if you had a complaint you had to wait until he came back to clear the plates.I complained one night and tolled so the chef got it wrong, a shrug of the shoulders and gone. Sorry Cruise & Maritime you will not see me again unless you up you game a long way. Read Less
8 Helpful Votes
Sail Date: February 2017
The cabin, serving and bar staff were very good. The cabin was good, but freezing for the first 7, yes 7 days. This was despite reporting it to be cold everyday, Apparently someone fictionally meassured the temperature at 24 ( I wish), so ... Read More
The cabin, serving and bar staff were very good. The cabin was good, but freezing for the first 7, yes 7 days. This was despite reporting it to be cold everyday, Apparently someone fictionally meassured the temperature at 24 ( I wish), so they didn't need to act. I stamped my feet and this was after they had increased the temperature twice, they came and measured it in my pressence at 19. The man then adjusted it there and then and fixed it. My grievance is they didn't solve the problem 3 days earlier because they decided to ignore me. On the last day I met another person that had the same experience and he had been ill in a freezing room for 14 days. He had been told his room was 24 too. On my birthday we booked the special menu in what I found out later was called the garage by the staff, because it was so cold. When I think back I don't know why we stayed because it was shivery cold. They assured us it would warm up. The starters were lovely, soup delicious, but then they came with a cold main course. We were being served by the maitre de, so if he didn't make sure it was good then there isn't much hope for the rest. My husband is gluten free. The restaurant staff were good and made sure he got toast etc, but they just don't do the stuff you can get on Fred and P&O. If you're gluten free you wont get scones, pizzas and the little extras that make a holiday. I wont be using Cruise Maritime again Read Less
6 Helpful Votes
Sail Date: February 2017
Last minute deal, cheap, did no research, should have looked at reports on BBC news from 2014 it would have given some idea of what to expect. Our table staff and steward were very good but they had very little influence on standards. The ... Read More
Last minute deal, cheap, did no research, should have looked at reports on BBC news from 2014 it would have given some idea of what to expect. Our table staff and steward were very good but they had very little influence on standards. The food sometimes tolerable but in the main it was poor fare, even down to the fact that eggs had to be cooked solid in an attempt to avoid salmonella. The entertainment was of the lowest standard,3 supposed comedians in 5 weeks plus resident dancers who doubled as hosts. I do not have the time to list all of the points of dissatisfaction so people will have to make their own minds up. I will mention the fact that tendering with their lifeboats was a disaster as in Jamaica they had to build a step on quayside as the tender was to low in the water and in Georgetown they said the sea was to rough, which it wasn't, so goodness knows what would happen if there was an emergency. Read Less
6 Helpful Votes
Sail Date: February 2017
We chose this cruise because it was advertised as having two full days in Havana-at very short notice one day was cancelled and a visit to Belize substituted; not at all what we wanted. George Town visit cancelled, (Unable to bring tenders ... Read More
We chose this cruise because it was advertised as having two full days in Havana-at very short notice one day was cancelled and a visit to Belize substituted; not at all what we wanted. George Town visit cancelled, (Unable to bring tenders alongside as we were so far from shore) even though other ships further in shore were all tendering. Due to arrive Ocho Rios 07.00 hrs-finally arrived by tender at 13.00hrs-apparently the ships' carpenter had to build new steps at the landing stage. Clearly no forward planning from this company The cabin walls are so thin that every sound from next door is heard-the words from the T.V. in the next cabin can be clearly heard-the reception desk send down ear-plugs when you complain. This makes absolutely no difference and even the snores from adjacent cabins can be heard. Our cabin was at the stern of the ship and the door-closer to the outside deck was broken. For the first seven nights we had this additional loud bang next to our heads every time someone went out on deck. This is an extremely noisy ship wherever you happen to be. There is no escape from continual games and loud competitions in all lounges and bars. The 4 seats (for 700 pax.) in the library are like gold dust and we were only able to "bag" seats three times on the journey. When the weather turned warmer the noise moved up a level with all deck areas subject to over-amplified noise from the "entertainment" department. I have never been on a warm-water cruise where it's impossible to have a quiet drink out on deck. The food is adequate but the cafe and restaurant most definitely are not. We had food and drink spilled on us in the main restaurant (not the fault of the staff, who were extremely good) because too many tables had been crammed in. The situation in the cafe was even worse as they continuously ran out of crockery and cutlery. One night I had to eat roast lamb and veg. with a spoon as "everything is in the dishwasher". The standard of lectures was extremely poor-all read from scripts. We have been on over two dozen crises and never experienced anything like this. Despite complaining both on board and on our return, this company is unwilling to make any compensation for these five miserable weeks. Read Less
3 Helpful Votes
Sail Date: February 2017
I chose this because I wanted to see Cuba before it was spoilt. Ship was old, no use to disabled. Every seat in the restaurant was either broken or badly repaired. The entertainment was awful. Singers couldn’t carry a tune in a bucket ... Read More
I chose this because I wanted to see Cuba before it was spoilt. Ship was old, no use to disabled. Every seat in the restaurant was either broken or badly repaired. The entertainment was awful. Singers couldn’t carry a tune in a bucket and the three “comedians” we had all told the same jokes to different degrees of bad. The ship rocked and rolled even when tied up in port. One night was particularly bad and I was the only one on our table for ten who rocked up for dinner; the dining room was practically empty and it still took over two hours to serve me. The food was ok but, extremely small portions and an excess of courgettes. It was downright dangerous. The hospital did extremely well with all the broken bones. Food and drinks flew off the table and the tables and chairs flew as well in the buffet. This was about my 30th cruise (1st with CMV and last) the worst I have ever had. The painting course was very expensive although the crafters were very good value and some useful items produced. No launderette. Very few pubic toilets. I rang them to take me off their mailing list - I wouldn’t go with them again even if they offered me a world cruise for free!, Read Less
19 Helpful Votes
Sail Date: April 2017
Frail elderly people, think my wife was the youngest on board apart from the staff. I am 68 & my wife is 60 but we are both very fit & healthy.Think most of the customers were well over 75+.Emergency helicopter at sea, rough seas ... Read More
Frail elderly people, think my wife was the youngest on board apart from the staff. I am 68 & my wife is 60 but we are both very fit & healthy.Think most of the customers were well over 75+.Emergency helicopter at sea, rough seas & elderly people do not mix. Food brilliant 5* well presented, cooked beautiful & most of all HOT!. Staff 10/10 could not fault them at all, staff as good as any of the 8 cruises we have been on. Ship far too small for us, well out dated, needs a complete revamp or sinking. Cabins are in need of gutting & bringing up to date.Beds too small, no dressing table for the ladies, shower jell & shampoo rubbish.Shows average, theatre not terraced correctly made it difficult to see the shows. No casino. Sun beds & chairs very uncomfortable. Would not go with Cruise & Maritime again much prefer larger more modern ships with lots more to do. Read Less
12 Helpful Votes
Sail Date: April 2017
We chose this cruise because we liked the itinerary. Age group 60 - 90 years of age. Very elderly frail clientele - not a good combination with rough seas so we were greeted with 2 ambulances on the dockside at our first port stop. An ... Read More
We chose this cruise because we liked the itinerary. Age group 60 - 90 years of age. Very elderly frail clientele - not a good combination with rough seas so we were greeted with 2 ambulances on the dockside at our first port stop. An emergency helicopter evacuation of a patient also took place. We were worried about the full evacuation process should an emergency arise with the numbers of frail elderly and people with walking difficulties aboard. Baltic deck (rear): very noisy due to engine noise and waves crashing. Ear plugs recommended ! Food: European. Queues outside restaurants before they opened - no reason for this ! Food varied in quality. Cabin; good size, plenty of hanging space, drawers etc. No fridge or kettle however. Good bathroom size but very noisy with waves crashing against the side of the ship. Entertainment; limited and based around the older age group. Knit & natter; bean bag throwing, quiz, bingo, make a frilly scarf etc. Decks often partially closed for maintenance. We did like the photographic lectures. Gym and activities: limited activities due to entertainment crew needing space to rehearse. Uncomfortable chairs on sun decks & the theatre had padded bench style seating Embarkation: Virtually a warehouse. Very rushed scanning process at Bristol - port staff shoving things through before you could unpack. Cleanliness: Crew to be congratulated on their thoroughness. Maintenance: appeared good. We reported leaking tap & sink and these were repaired. Crew: very friendly & helpful Excursions: good but could be expensive. Many were only half a day due to the elderly clientele. We preferred to go it alone in the main ports as we wanted to utilise the whole day in port rather than be taken back to the ship at lunchtime. Read Less
6 Helpful Votes
Sail Date: April 2017
She is an old boat but appears to be well maintained by the crew cabins shabby but sheak house keeping,bar staff and the waiting team servicing the evening in the Waldorf restaurant top notch however the Evining meal was on most night ... Read More
She is an old boat but appears to be well maintained by the crew cabins shabby but sheak house keeping,bar staff and the waiting team servicing the evening in the Waldorf restaurant top notch however the Evining meal was on most night passibie for restraunt style food (only one tuc biscuit with Mouse portion of cheese)but the same can not be said for the breakfast or lunch menus Breakfast used cheap smoked sausage inedible greasy bacon watery beans tomatoes and very unappetising scrambled eggs cheap cardboard breakfast cereals not great however the lunch buffet in Marcos took the biscuit. salad meats of spam luncheon meats salami not a real portion of reconisibile meat chicken ham pork etc that my years of cruising could recognise if you love cream of beetroot or parsnip soup you've cracked it.all the deserts are servived in small portions with all the imitation whipped cream you can manage. There is a grill on the deck at the bistro rear most days one day it may be a sausage next day a chicken leg the next a portion of ropey salmon and finally a hamburger Afternoon tea is a little better but inedible sandwiches (old BR style curled ends) what part of salami and cream cheese is a ham&cheese sandwich. supper don't go there 0 out of 10 Greasy deep fried chicken wings of a sort. Entertainment poor shows not great young inexperienced singers very unfunny comedian.DJ was great. Bench style seating in the theatre not very comfortable as are the plastic garden style chairs on rear decks first and last time with this company it's true you get what you pay for, I will pay more in future with one of the other cruise lines no such thing as a free lunch (or cruise) Read Less
7 Helpful Votes
Sail Date: April 2017
We booked this cruise on a 2 for 1 deal, and the attractive cruise itinerary ticked several boxes on our bucket list..(Tresco, Sark, Honfleur and Monets garden at Giverny.) We are aged 56 and 65.Extremely easy to embark, we were made very ... Read More
We booked this cruise on a 2 for 1 deal, and the attractive cruise itinerary ticked several boxes on our bucket list..(Tresco, Sark, Honfleur and Monets garden at Giverny.) We are aged 56 and 65.Extremely easy to embark, we were made very welcome and the staff were efficient from start to finish. Our first cruise and having read all the cruise information we were aware that having booked the cheapest cabin, it would be compact and without tea making facilities, it was however spotless and sufficient with fabulous hot water in the shower. Food was plentiful and mostly very good, we don't like formal dining so mostly ate in the self service buffet restaurant. The shore excursions were well organised, we had pre booked as soon as we received the booking forms so were not disappointed unlike some of the passengers who were because of limited places. Some of the trips to shore require passengers to walk down a steep gangplank and then board a bobbing tender, this requires the passengers to be responsible for themselves although some staff supervision and support is available. The ship was spotless, there was a variety of on board entertainment and activities, not all of which appealed to us but we found plenty to do, just sitting with a drink in the bar listening to the piano player was heaven. Overall I think the ship does a very good job of catering for everyone, we couldn't fault it and the fact that the sun shone the whole week just enhanced the whole experience. Read Less
8 Helpful Votes
Sail Date: May 2017
As a first point - this was our first cruise on a "regular" cruise liner, previously we've only sailed with Star Clippers, so we are used to smaller boats (200+ rather than 800 here). We chose this trip primarily because ... Read More
As a first point - this was our first cruise on a "regular" cruise liner, previously we've only sailed with Star Clippers, so we are used to smaller boats (200+ rather than 800 here). We chose this trip primarily because of the round-Britain itinerary and the cruise certainly delivered on that. Of all the stops only one - Inverness - was so-so and the remainder were interesting places well worth visiting. Trips were reasonable value allthough at several locations we did our own thing. Useful to know - English Heritage membership gets you into Edinburgh Castle for free, travelling independently to visit the Book of Kells in Dublin was MUCH cheaper than the organised trip and very easy (we were very glad that our trip booking was cancelled due to lack of numbers). Embarkation at Bristol through the giant shed that masquerades as a Cruise Terminal was a bit shambolic but car parking was conveniently close and we only had half an hours queueing to get through to the boat. First impressions of the boat were, yes it's old but its clean and well maintained. We found it stable - although we didn't have to contend with more than 3 metre seas - and reasonably quiet. Our cabin was roomy and beds were comfortable. Shower / bathroom a little tired perhaps but I've seen plenty worse in hotels.The cabin service stewards couldn't be faulted for helpfulness, friendliness and efficiency. Public rooms are comfortable. Bar prices seemed reasonable and service was prompt and friendly. We were less happy with the food. Not bad but not great and rather samey. Same menu in both the table service and self service restaurants. Some curious menu choices : quite a lot of curry (OK by me but some might not find this good) and on one evenng two dishes (prawn cocktail and one of the salad options) served with Marie Rose sauce. The gourmet evening - a taster menu with accompanying wines - didn't live up to its "Master Chef" aspirations and while it was enjoyable I wouldn't rate it as good value for £40 each extra). Often it seemed that the ambition of the chef outstripped the ability of the team to deliver, both on this menu and on other occasions. I don't think there's a place for a jar of pre-made sauce ona fine dining menu - just put it in a dish for heaven's sake, and if you're going to serve breseaola with a balsamic glaze make sure all the servings have it so chef doesn't have to apear from the kitchen with his squeezy bottle of glaze to fix a serving there on the table. Breakfast was the usual cheese / ham / cheese / bread / fruit / eggs / hot buffet etc but very much the same thing each day and lunch depressingly similar to breakfast. Afternoon tea - didn't really need this and thank goodness - had some of the driest and curliest sandwiches I've seen since the bad old days of British Railways station cafes. No tea or coffee making facilities in the cabin but tea is always available in the lounge and coffee too (though I'll confess to not liking the 'stewed in an urn' variety found almost everywhere). Espressos / americanos available from the bar cheaper than Costa, so nothing to complain about there. They run a two sittings for dinner arrangement with allocated tables. This was OK, except on our table one couple preferred to eat in the self-service almost every night meaning our table of eight was usually a spread out table of six. Sometimes its nice to eat with the folk you have met up with during the day. I must confess we prefer the approach used on Star Clippers which is based on open seating. Breakfast too in the table service restaurant is based on filling tables up as you enter, so its pretty hard to get a table for just the two of you. Breakfast, lunch or dinner in the self service restaurant could involve a wait for a table to become free. It wasn't that it was bad but it was the first cruise I've come back from without putting on any weight. Didn't try the entertainment - we weren't encouraged by off-key playing in the bar - but the lecture origramme (an RSPB bird expert) was interesting and the one we attended excellent. One problem with the boat was that due to the weather - a cool English spring - most of the passengers were inside almost all of the time. That made public areas crowded. It was dificult to find quiets spots to read or study (as we tend to). A crowded boat also tends to make people less conscious of other's sense of private space, so we often found people plonking down next to us without so much as an "Is this free?" Disembarkation for organised trips / independent travellers was shambolic. Part of the problems seem caused by the fact that with an elderly passenger list many folk need assistance and gangway / tender handling generally seemed a bit haphazard and not well coordinated with passenger announcements. Getting off at the end of the cruise was rather better organised and we were on our way within a couple of hours of docking and ahead of the schedule that we were given on board. Generally I didn't get the "one ship" feeling you get on Star Clippers. This may not be fair but it felt to me like the individual departments on board were just getting on with their own thing without really acting as a team for the benefit of the passengers. Read Less
25 Helpful Votes
Sail Date: May 2017
My husband and I have been on several cruises with CMV and this was truly the worst holiday ever. I would not recommend this cruise at all. This was our only holiday of the year and quite frankly the cruise was terrible – full of ... Read More
My husband and I have been on several cruises with CMV and this was truly the worst holiday ever. I would not recommend this cruise at all. This was our only holiday of the year and quite frankly the cruise was terrible – full of disappointments. Not worth the money at all. The cruise destinations included the Azores, Caribbean, Cuba, Cayman Island, Dominican Republic, Jamaica and Mexico. We sailed for 35 days and were only let ashore a measly 9 times - even then we were only given 5-6 hours on land. The main reason for this was because the ship refused to pay the docking fees and we had to disembark onto rocky tender boats which took us from the ship to the docks. My husband struggled to climb into the boats as he is a little unsteady on his feet. This is not an idea way to disembark for disabled passengers. Also the itinerary changed at least 3 times –the ship was meant to stop at the Cayman Islands but did not, we only spent 1 day in Cuba when we were promised 2 days and the ship was meant to stop at Nassau but stopped in the Bahamas instead. The Cruise excursions are also a complete rip – off especially the Tropicana show in Havana. We were promised the best tickets in the house so we paid £119 each but we were dismayed to find that we were given side seats with a very restricted view. The show itself was wonderful – what little we could see of it! During the course of the cruise we discovered that all passengers are expected to pay a gratuity fee, 70% of which is retained by the CMV and only 30% goes to the staff. We thought that this was appalling and that all of it should go to lower ranking but extremely hard working staff. Also, it was not made clear how much passengers were allowed to buy in terms of cigarettes from duty free. When we disembarked at Bristol, I witnessed several passengers having their tobacco confiscated. If you enjoy sailing then this cruise would be perfect for you. But if you actually want to explore the islands listed on the cruise itinerary, then I would avoid CMV cruises on the Marco Polo! I was happier getting off the ship than I was getting on! Read Less
16 Helpful Votes
Sail Date: May 2017
Food was awful. Tasteless, and much like eating in a school cafeteria. Even the sitdown restaurant had the same food. Cabin was great, but we hardly slept. Don't know why as the beds were OK. Very old ship, and it's ... Read More
Food was awful. Tasteless, and much like eating in a school cafeteria. Even the sitdown restaurant had the same food. Cabin was great, but we hardly slept. Don't know why as the beds were OK. Very old ship, and it's showing it's age, although the staff do keep it clean. Staff fantastic, but wouldn't go on this line ever again. Embarkation was a breeze, and getting off the ship at the end went quicker than we expected. Very organized. Did not participate in entertainment so can't comment on that. Shore excursions were a mixed bag, some good, some not worth the money. In future think we'd do our own thing going ashore. On questioning the staff, it appears that some of the ports must bid to have a cruise ship dock!!!!! Belfast was a disappointment. Titanic experience was not worth the money, and the city sights, were quite depressing. Sad. Read Less
16 Helpful Votes
Sail Date: October 2017
We chose this 7 night cruise for the ports visited, convenience (no fly) and price. Having read mixed reviews we weren't sure what to expect. This was our first cruise with Cruise and Maritime: the model suits us and we would return. ... Read More
We chose this 7 night cruise for the ports visited, convenience (no fly) and price. Having read mixed reviews we weren't sure what to expect. This was our first cruise with Cruise and Maritime: the model suits us and we would return. We enjoy cruises as a relaxed, comfortable way to travel to some beautiful and interesting destinations. We appreciated the smaller ship with a relaxed homely feel. CMV seem to know their clientele and cater well for them - mainly older and British on this cruise, many being repeat cruisers with CMV. Despite being a small ship, facilities were adequate, including 3 hot tubs, a sauna and gym, none of which were busy. It may not have the glitz and luxury of newer and bigger ships / lines, (no fruit in cabin, chocolates on pillows, or quirky folded towels etc) and the main restaurant was a bit cramped. But for us this was more than compensated for by the quiet, relaxed, intimate ambience (about 800 passengers). We particularly appreciated: - the most efficient embarkation and disembarkation we have ever experienced (car to cabin in under 20 minutes, with luggage following a few minutes later) - tea and coffee included and served at the table at the end of dinner (some lines no longer do that). Tea (wide choice) and coffee freely available on deck 8 most waking hours. - free shuttles at ports (although we mostly walked) - beautiful medieval ports and a lovely cruise along the Seine - not accesssible on larger ships. - personal and prompt responses from staff to queries or concerns. e.g. staff remembered our preferences despite our changing dinner sitting (as per our request). - announcements clear and in English. Just enough but not too much. - enrichment programme. I attended 4 gardening lectures which were interesting and useful. There were also art, craft and line dancing classes available, all well attended. - classical music duo playing every evening. - entertainment team did well, including the ships own band. Again not glitzy but enjoyable. - fellow cruisers seemed kind and considerate, interesting and not noisy (adults only on this cruise)! - evening activities in the bars were self-contained and the rest of the ship remained quiet - no casino / gambling machines - easy to promenade right round the ship. - good written summary port information for each stop, and no hard sell re excursions. - well attended Sunday service taken by an officer. - the small ship was quick and easy to get around. - repeated sightings of dolphins as we cruised! All in all an unfussy, relaxed cruise on a small older ship, with personal service from helpful staff, visiting beautiful places. The Cruise and Maritime style suits us and we would certainly return if the price, timing and destinations matched our requirements. Read Less
8 Helpful Votes
Sail Date: October 2017
We picked this cruise because it looked an interesting itinerary, departed from the UK and appeared to be really good value for money. Booked directly with CMV we were delighted to find we had been given a 4 category upgrade from 8 to 12. ... Read More
We picked this cruise because it looked an interesting itinerary, departed from the UK and appeared to be really good value for money. Booked directly with CMV we were delighted to find we had been given a 4 category upgrade from 8 to 12. We parked at the port and embarkation was quick and efficient. Our cabin was midships and was quite a good size with 2 large windows and lots of storage space (16 small drawers, 8 large drawers and 2 double wardrobes). Tea and coffee making facilities in the cabin although we didn't use them. Our cabin steward kept the cabin spotlessly clean and really tidy. The location was convenient as it was really close to the central staircase. The ship is old and has a feeling of older style cruising which we really enjoyed. Marco Polo is an adults only ship and at the age of 51 I was at the younger end of the age range of people on board. Dress code for dinner was announced every day. There were 2 formal; 3 informal and 2 casual. The dress code was expected in the buffet as well and for dinner the buffet tables were set with properly with tablecloths. Most people seemed happy to follow the dress code which I like. There were 2 restaurants: the Waldorf (formal) or Marcos (buffet). Breakfast was buffet style in both but in the Waldorf the waiters served your drinks. A reasonable selection of items and both had chefs cooking any style of eggs you wished. The omelettes were particularly good. For lunch and dinner the food choices tended to be the same or similar in both but obviously in the Waldorf you were served and the food was beautifully presented. The buffet is not huge so there were often people waiting for tables. Dinner was really, really good. We went to the Waldorf every night. Five courses: appetiser, soup, salad, main, cheese or dessert. The staff were so friendly and so cheery and we were lucky to get a table with 3 other couples who were fantastic company. There was teatime (sandwiches and cakes) 15.30 to 16.30 every day and late night snacks were brought round all bars at about 11pm. On Gala Dinner night there was a sumptuous buffet at 11pm with the most amazing food sculptures although I think most people on dinner sitting 2 were probably still too full from dinner. We opted for the drinks package which at £119 for 7 days (£17 per person per day) is very good value. Whilst drinks are not particularly expensive in the bars you could spend the £17 by having 3 glasses of wine and a diet coke every day so it you're going to drink more than that it is absolutely worth it. There is an extensive list of cocktails (£4 or less) and other drinks available. The only negative about the drinks package is it says you have to book in the first 24 hours but that is not quite true. If you try to book on your second day (having boarded the previous afternoon) they will expect you to pay for 7 days even though you only have 6 days left and you have spent money in the bar the previous evening. If it is not a daily thing they should focus on it being £119 for 7 days rather than focusing on £17 per day. There are lots of activities and entertainments on board and everyone can choose to join in as much or as little as they wish. Games, quizzes, sports, lectures (our had gardening), classes (painting and crafts) even a session to take your knitting and have a natter with other knitters. Just sitting in the lounges doing crosswords and puzzles which were issued every day was a popular activity. We only went to one show (We will Rock You) which was fantastic. There was a very talented violin/piano duo performing in the lounge bar regularly every day and later in the evening you could head up to Scotts bar for a late cabaret followed by a disco. The ports we visited were Honfleur, Antwerp and Rouen. I suppose times are dependent on tides etc but we didn't get all that much time to spend anywhere. Rouen in particular was badly planned. We arrived in the evening but not many people left the ship as it is quite some way to the town so would have involved taxis and been quite expensive. the next day was Monday and most things were either shut all day or in the morning so we didn't get to see inside the beautiful cathedral or the Joan of Arc museum. The last shuttle back to the ship was 1pm but all aboard was 2.30pm so we could have had more time had they arrange the shuttles for longer. Cruising down the Seine was a very enjoyable day. Disembarking was very easy for us as we opted for the carry your own bags option and just walked off at 7am thus avoiding queues for lifts and car park chaos. We also got to keep our bags in the cabin and finish packing in the morning rather than have them ready by midnight the night before. The requirement to vacate cabins by 7.30am seemed a bit harsh (particularly as the ship is now going into dry dock). I'm sure we would have all appreciated a lie-in, a casual breakfast at the normal time then a leisurely disembarkation after rush hour. In summary we loved the whole experience. A small intimate ship with superb staff and wonderful fellow guests. We would book a cruise with CMV again. Read Less
6 Helpful Votes
Sail Date: April 2018
Chose this cruise because of the interesting mix of ports to visit and liked the idea of travelling on a smaller, older ship. Mixed reviews on here but we were pleasantly surprised. Cabin was very clean and spacious two good sized ... Read More
Chose this cruise because of the interesting mix of ports to visit and liked the idea of travelling on a smaller, older ship. Mixed reviews on here but we were pleasantly surprised. Cabin was very clean and spacious two good sized windows, cabin steward very friendly and helpful. Food was very good, plenty of choice and good quality in both Marcos (buffet) and the Waldorf (sit down restaurant). Plenty of varied ways to amuse yourself on board- pool, gym, ping pong, quizzes, shows etc. Ship was fully booked and did feel busy at times. Only slight disappointment was that we didn't get to go ashore in Stornaway, the sea was too rough and swell too high to use the tender boats. Crew did their best to get us ashore but unfortunately it didn't happen- can't be helped though as purely down to the weather. Our favourite stops were Belfast and Tobermory- very different but both very interesting and really enjoyed our visits at both of them. We did the walking tour in Tobermory which was very good, our guide was a very knowledgable local lady and told us a lot about the Isle of Mull and Tobermory itself. So overall, yes the ship is older and a little tired in places but it is kept immaculately clean, the facilities are good and the staff are very friendly and helpful. For the price paid we were very happy with our trip on the Marco Polo. Read Less
7 Helpful Votes
Sail Date: May 2018
Everything about this cruise was fabulous from the start to the finish the crew couldn't do enough for you and made you feel special they all, always had a smile for you and nothing was too much trouble, the food was amazing and ... Read More
Everything about this cruise was fabulous from the start to the finish the crew couldn't do enough for you and made you feel special they all, always had a smile for you and nothing was too much trouble, the food was amazing and entertainment was first class. Every single person on this cruise give it 100% our cabin 237 was perfect for us and our cabin steward Yougesh always kept our cabin spotless made sure we had everything we needed. Pritish our waiter was very attentive as was our wine waitress Alla Ivanova, the entertainment crew were first class every show was brilliant thank you Mitch, Josh, Callum, Anna and Chrissie not forgetting the dancers who were all fabulous, next are the bar crew who certainly looked after us very well, a very special mention to Ramesh, Klayton and Nataly from the Colombus bar who gave us many happy hours and lots of laughs in the evenings, also Sanja Lato in the showroom. The excursions and scenery on this trip plus the above made it a holiday to remember forever. A big thank you to the Marco Polo crew and we look forward to travelling with you again. Read Less
5 Helpful Votes
Sail Date: May 2018
Our 1st cruise, so have nothing to compare it with, but it was definitely a positive experience. Embarkation was easy and efficient, luggage was with us in less than an hour and our cabin was excellent. The food was great and very ... Read More
Our 1st cruise, so have nothing to compare it with, but it was definitely a positive experience. Embarkation was easy and efficient, luggage was with us in less than an hour and our cabin was excellent. The food was great and very plentiful! We splashed out and enjoyed the “Chefs Table” one night, well worth it. We had a tour of the galley, which was a real eye opener, how they managed to cater for 800 passengers and 300+ crew in such a small space was beyond belief. It was an 8 course meal, and we expected the portions to be small, but we were so wrong! We could hardly move by the end of the meal. Crew were brilliant, very helpful at all times. Excellent excursions. We embarked at Bristol, and dis-embarkation was at Cardiff, the transfer by coach was easy and problem free. We would be very happy to cruise on this ship again. Read Less
Marco Polo Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 3.0 3.5
Entertainment 3.0 3.6
Public Rooms 4.0 3.8
Fitness Recreation 3.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.4
Enrichment 4.0 3.2
Service 4.0 3.9
Value For Money 5.0 3.6
Rates 4.0 3.6

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