Brisbane to Transpacific Cruise Reviews

1. bathtub is mouldy, toilet smells like dirty public toilet. Made compliants but no improvement. 2. Everything on the ship aren’t being maintained and very dated, e.g. Pantry water tab (to wash hands) not working, not just one of them but every single one. 3. Staff need a lot more training, the worst customer service I have ever experienced on a cruise ship. E.g. in the Pantry, one of the ...

We were in a mini suite on Dolphin deck …we had water ingress through the balcony after rain but Mr Fixit came with his trolley and repairs were done asap . Well done! Our stateroom steward Romella was delightful ….our room was attended to while we were at breakfast without fail ! The bed was so comfortable as were the pillows. Lots of storage and hanging space and the bathroom was quite spacious ...

*Princess contacted us as the previous cruise had been cancelled. (BNE to BNE) They offered BNE to Syd, we declined. The first red flag was when we were given a 'personal cruise advisor, not in Australia but the US' What? The time zone made it impossible for us to communicate at a suitable time. Messages constantly missed, therefore had to wait for the next opportunity to speak. This ...

We chose this cruise because it was cheap. you get what you pay for!! after the last p&o cruise, i swore i would never use p&o again. the food in all free restaurents was tasteless, poorly prepaired, poor quality & with little variety. i thought it may have improved, but it hasn't. Drinks are double the price of any other cruise line considering they are pouring 1/2 nips (30ml) for $11. ...

BOARDING: This cruise did not start well. The line to board was not something I have ever experienced before - as this was my 15th cruise I had experienced everything from "almost instant boarding" to "wait in line" but nothing prepared us for the more than three hour wait - and we had already done the online check in! The ship was supposed to leave at 4pm, but they hadn't boarded all the ...

this is the worst ship I have ever been on for maintenance and services that ship is not been fully refinished the outside of the ship is in poor shape the flooring or deck of the ship is very dangerous to walk on my wife had a major fall the first day on the ship and received major injuries the ship head explain they do not have time to repair so we had to leave the ship 5 days later and fly home ...

Longer cruise than the usual 7-14 days, expected more bang for your buck as we are diamond plus but this voyage fell well short of the mark. We ate mostly in wind jammers as the main dining food was not up to standard, so menu repeated for the entire cruise and not a lot of anything decent to choose from. ( you could go to wind jammers and get the same food) without having to wait for slow ...

We sailed from Brisbane to Alaska on the Quantum of the Seas. The staff as always were efficient, hard working and kind. The food, however was disappointing and certainly inferior to pre covid days. Poor quality cuts of meat were used, any chicken dish in the Windjammer was inedible as the chicken pieces were just grizzle and chewy, as were the stews, having fatty grizzled meat in them. The ...