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Suite

Royal Caribbean International

Brisbane

Honolulu

Australia & New Zealand

South Pacific

New Caledonia

Vanuatu

Transpacific

Asia

Hawaii

French Polynesia

Average

Quantum of the Seas

Poor quality food in dining room, obvious staff cut backs in all areas of the ship

Port Canaveral (Orlando)

Longer cruise than the usual 7-14 days, expected more bang for your buck as we are diamond plus but this voyage fell well short of the mark.

We ate mostly in wind jammers as the main dining food was not up to standard, so menu repeated for the entire cruise and not a lot of anything decent to choose from. ( you could go to wind jammers and get the same food) without having to wait for slow service because of staff cut backs. Even getting a drink a bar was a painful experience,1 staff member serving 10 plus people (joke)

Hallways always had dishes/ food stuffs along it as there were less staff attending to rooms, cabin area’s etc.

Royal Caribbean need to stop the bean counters ( accountants) making the decisions on how to run a cruise line and get back to the way it was.

There is too much penny pinching, nickel and diming at every turn and this has become very obvious. We now are considering other cruise lines because of the way royal is allowing  the quality of its product to be ruined.

We sailed from Brisbane to Alaska on the Quantum of the Seas. The staff as always were efficient, hard working and kind.  The food, however was disappointing and certainly inferior to pre covid days.  Poor quality cuts of meat were used, any chicken dish in the Windjammer was inedible as the chicken pieces were just grizzle and chewy, as were the stews, having fatty grizzled meat in them.   The staff in the MDR were efficient and hard working though there seemed to be less of them as in previous cruises eg the assistant waiter served the drinks.  Again the quality of the food was not as good as it once was and the choice more limited.

Our biggest concern was being unable to use the North Star bar in the evenings as it was given over to smokers, we had not come across this before and queried it at Guest Services and was told smoking was allowed from 18.00 hours till closing.  Due to health reasons we were unable to drink there, disappointing as it would have been nice to sit with a drink and watch the sunset.

The shows in the theatre were very good but they seemed to have less variety in the rest of the entertainment relying heavily on hypnotists requiring audience participation, which I suppose is inexpensive to produce.  Although I did not care for this form of ‘entertainment’ it did seem popular with our fellow cruisers.

The ports of call were all very interesting and was the main reason we chose this particular cruise.

Quantum of the Seas from Brisbane to Alaska

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