5 Brisbane to Australia & New Zealand P&O Australia Pacific Jewel Cruise Reviews

Embarking was easy, a walk in the park until the steps present small issues if your struggling with knee injury or the like ... Once on board the staff met us at the doorway to the Atrium, first impressions , OK , moderate, not shiny but ... Read More
Embarking was easy, a walk in the park until the steps present small issues if your struggling with knee injury or the like ... Once on board the staff met us at the doorway to the Atrium, first impressions , OK , moderate, not shiny but clean and well presented with comfy chairs spread out to lounge in .. this Atrium became the area of choice after 4pm when the temps outside got cooler, Charlie's bar is present and Alfred does his job perfectly always remembering ones name . A pleasant added bonus . We stayed in a triple room, window, deck 9 , would definitely aim at the same area again Our room stewards work hard and we tipped them for their efforts . The new Pantry was a major let down, the food bland, repetitive and most of all the same ol every day for 7 days with small differences . The staff again work hard in these areas .. long hours and try their best to reduce the queues. We only ever experienced short waits . The seating is fair, hard to grab a low table for a group at anytime of day really, always ending up on high stools .. Made it difficult for those with small children . Entertainment was ok , the shows each night differ, I can say average for a cruise, we expected no different . The Music on board was consistent, the activities we found ran into each other with times overlapping make it difficult to get to . Art Auctions won us with learning and purchasing a new collection a worthwhile experience , Thanks to the Park West Gallery . Kip, Dan and Steve . Many thanks . disembarking no issues, bar service great, for a budget cruise to wet ones feet it served us well. Id recommend for anyone not wanting to travel outside of Australia and wanting to keep the budget low . Read Less
Sail Date August 2015
We travelled in a group of 12 from Brisbane via Airlie Beach, Cairns and past Willis island. Pros : - very cheap cruise - Relatively quiet as it was outside school holidays - cabin was large and very clean - cleaning staff and dining ... Read More
We travelled in a group of 12 from Brisbane via Airlie Beach, Cairns and past Willis island. Pros : - very cheap cruise - Relatively quiet as it was outside school holidays - cabin was large and very clean - cleaning staff and dining staff very friendly, hard working and helpful - quick disembarkation at all the ports via tender - food in main dining room was pretty good 7/10, a lot of choice and good quantity - excellent table service, fabulous desserts and loved breakfast - food at buffet restaurant not bad, again good selection, fresh and good quantity - plenty of deck chairs to laze on around the pool. - great magic show and band on board, loved the music in the atrium and the circus show in the atrium. - plenty of adults only areas Cons: - very disorganised embarkation at Brisbane, instead of going by times and deck by deck it was free for all and took 3 hrs in total. - due to cheap cruise rates expect a mix of passengers. We had a good handful of elderly people ( well dressed and spoken), a small selection of children ( mainly 4yrs-10yrs) with parents and a big group of bogans ( loud, rough looking, scruffy, often drunk ( or high, or both!)) - interior deco looking very tired, could do with a Reno - no frills cruise ship, very plain, unadorned cabins, atrium and dining room - small children's club, fine if the weather is good but very small when the weather is bad. - no area/facility for children (other than small gaming room) when the weather is bad, cruise director also did not put on any extra children's activities ( like movies) when it was storming outside. - you need to pay for all extras like laundry, soft drinks, ice cream, cabin service ( like breakfast in bed) and most ship activities. - no interconnecting cabins if you are a large family - small theatre which means mad dash for seats during show time. - not enough time in Airlie beach to do any of the island trips ( we had to be back on board by 2 pm) Read Less
Sail Date August 2014
I guess we knew what we were in for while we were still in the check-in hall. Hundreds of loud bogans yelling at each other, pushing and shoving and making us think we had made a big mistake. Yes, we had made a mistake but we did the best ... Read More
I guess we knew what we were in for while we were still in the check-in hall. Hundreds of loud bogans yelling at each other, pushing and shoving and making us think we had made a big mistake. Yes, we had made a mistake but we did the best we could with what we had. Our mini suite was very nice. A comfy bed and a cabin steward that kept our room tidy and clean. The downside? We were directly below the open deck so had to endure chairs being dragged across the deck (our ceiling) at all hours of the day and night. Then they were lowering the tenders directly below our window anytime after 5 o'clock am. What a racket!! The buffet was adequate but was somewhat akin to feeding time at the zoo and the al-a-carte Waterfront was very hit and miss. After a couple of meals we chose to pay extra and eat at the more upmarket restaurants. The staff were helpful and friendly for the most part but seemed to be getting fed up by the 5th day and it showed. All in all, the experience was a great disappointment but it has not put us off cruising - we will just not go with P&O again. They obviously cater for a certain demographic so next time we will be more discerning and choose another more up market cruise line. Read Less
Sail Date August 2014
This will be our 4 cruise (3 with P&O Australia) in 4 years.  We embarked in Brisbane for a 4 day cruise to Airlie Beach and back. Embarkation was slick, but a little late starting at 13:00. We had a deck 11 balcony room that was will ... Read More
This will be our 4 cruise (3 with P&O Australia) in 4 years.  We embarked in Brisbane for a 4 day cruise to Airlie Beach and back. Embarkation was slick, but a little late starting at 13:00. We had a deck 11 balcony room that was will presented. Our cabin attendant was very nice and very efficient, with the room service finished while we were at breakfast each day. Entertainment was OK but not great. The nightly shows were pretty wooden in presentation with the exception of Peter Burn (Neil Diamond tribute act) who was very professional. Staff were great and could not do enough for you. Airlie Beach is a nice little port. Tender trip takes about 15 mins. These is a $5 return bus that takes you on a 5 min trip to some typical tourist-trap markets just past the main street. It is actually a nice 10 min walk around a shore-front board walk between the port main street. We were lucky because we had a large comfortable and air conditioned motor catamaran to tender us back to ship. While the buffet food was not bad, it was not good either. Over the past 4 years, there has been a gradual falling off of quality of the food on P&O Australia. A few years ago, soft-drink was complementary, now its charged. (Water, Tea and hideous coffee is free). There was no seafood (prawns) served on the buffet, whic used to be the case. The "carve to order" roast used to be beef, turkey or baked ham. Now they are serving meatloaf . . . really meatloaf. All of the proteins (meats) were dry and cooked to death. I understand that food safety has to be considered, but everything was served overcooked. Just to prove it can be done, there was some beer battered bassa (fish) that was served absolutely perfectly cooked, light and flaking. Standards have fall off. Food served in the dining room was OK. Service is very good . . . everywhere. Disembarkation was programmed about a hour earlier than our previous cruises which necessitated an uncomfortably early start to the day. They wanted all passengers our of their room by 07:00 and off the boat by 09:00. We were scheduled to disembark at 06:30 and we were not the earliest. As it turned out the boat was a hour late docking, so the lounges were packed with people standing around waiting to disembark. Not a cheery end to the cruise. Overall, it was a pleasant 4 days, but I think I think I will need some convincing that the quality and standard of the food has improved before I return to P&O Australia. Read Less
Sail Date August 2014
We took this seven day cruise to Port Douglas and return because it fitted in neatly with our holiday dates in Queensland and to get away from the cold weather in Victoria. I had read many reviews on these pages and must admit I was ... Read More
We took this seven day cruise to Port Douglas and return because it fitted in neatly with our holiday dates in Queensland and to get away from the cold weather in Victoria. I had read many reviews on these pages and must admit I was expecting the worst. The shock was that we had a great seven days. We have been used to Royal Caribbean and Princess and P and O round the world cruises and knew that the Jewel was not five star. But no complaints. Food in the Waterfront was fine, good selection and the waiters were great. Never had any trouble getting a table in the Plantation for breakfast and lunch and no complints there for the selection. We had a junior suite which was loaded with drawers and hanging space and a good wide balcony. No complaints again. Embarkation was the fastest I have ever experienced. 25 minutes from arriving at the wharf , dropping off the suitcases to unpacking in our cabin. Unbelievable. Entertainment in the Marquee was a good standard though again not five star but the entertainment staff - especially Angel from NZ - were good fun and lots of laughs. The ship was full and it was school holidays so lots of kids enjoying themselves which is great to watch. They seemed well behaved and you could always escape to the Oasis area. We were not in a group but there were many on board and we found all the passengeres we talked to were fun and just out for a good time. Trivia was fun and even managed a few wins with people we had never met. What more do you want. You won't be pampered unless you spend a fortune on the extra treatments and massages etc. Art auctions are the same on all ships. Just how many Picassos and Rembrandts can they offer and keep a straight face? Probably would not go again but would recommend the ship to anyone just wanting a pleasant break. Read Less
Sail Date July 2014
Pacific Jewel Ratings
Category Editor Member
Cabins 3.5 3.7
Dining 4.0 3.2
Entertainment 4.0 3.5
Public Rooms 3.5 3.5
Fitness Recreation 4.0 3.1
Family 3.5 3.1
Shore Excursion N/A 3.2
Enrichment 3.0 3.0
Service 4.0 3.7
Value For Money 4.5 3.3
Rates 3.0 3.7

Find a Cruise

Easily compare prices from multiple sites with one click