The ship is falling apart, constantly learning of people being moved from their rooms due to water leaking from the ceiling and walls, one lady i know woke up with ankle deep water in her room, ants through at least 6 cabins and the lovely ... Read More
The ship is falling apart, constantly learning of people being moved from their rooms due to water leaking from the ceiling and walls, one lady i know woke up with ankle deep water in her room, ants through at least 6 cabins and the lovely aroma of sewerage floating through the pantry and other sections of the ship. many people would get the runs after eating at any of the food locations. the pantry has many large leaks in the roof causing them to close at least 2 stations of the buffet and cordon off the buckets everywhere(one of which was 16 buckets in one location)
BUY YOUR DUTY FREE ALCOHOL IN VILLA at feung kuei much cheaper than the ship
The Edge wasn't open for the first 8 nights. no communication before the cruise even after we learned it had not been available on the cruise previous to ours. the 8th night we received notification of the edge finally being open when the ridiculous price list turned up with an offer of an adults for kids prices deal if you booked for the next day, however if they had to cancel it for whatever reason no refund or reschedule. when one of our group tried to book they attempted to charge full price. we were guaranteed a photographer would be available for the edge but on the day we were informed that the activity was not going to be on, the photographer was not coming and it was tough luck. after speaking with a manger we were told we would get a full refund, come the final day charges still on the bill and told that they would not give us the money back even though they said they would.
if you would like to use the spa...... i hope you like to share the 1 working spa with kids using water guns that is until later at night when they throw the nets over all the pools ..... which only opened after the 3rd day of smooth sailing.
Do you like elevators? if you can get one that works and you don't get stuck in them (happened to me and a disabled woman with her husband, it was their second time) i hope the floors you select stay selected and you don't imitate a yoyo for several minutes. which whilst entertaining the first time it happens can be hazardous when the hand rails fall off. the decorartion in the elevators is lovely i especially liked the double sided tape left where they had placed cardboard placards with "pacific Aria" on them. at the end of the cruise 1 elevator had a metal sign with the ship name the others either had MS RYNDAM or picture of the ship taped or again just the tape. but don't forget this only is a problem on 75 percent of the elevators because a minimum of 1 in 4 front and back are out of order everyday.
if you were told this is a new ship the fine print should inform you "new to the P&O line" twice previously suffering from a norovirus outbreak as recently as july 2015.
as for the food, the pantry serves the same food every morning and lunch and almost the exact same every dinner. the waterfront has a great selection with few good waiters. if you suffer the displeasure of this ship try to get alex as your waiter only decent one we found having eaten there 7 times. the dragon lady and antonellis well after the 10th attemot to get through the booking to hear a busy tone we gave up. booked out everyday. although from other people on the ship we missed nothing. it was a 50/50 if you would have bad food, bad waiters and long wait times. or a good experience.
Do you enjoy the scenery whilst looking out the window to avoid wind or smokers. well look between the smudges, salt and whatever the hell else junked them up. fair enough if it had been only a few windows but almost every one was dirty so pick the cleaner options and ignore the surrounding areas.
deck 6, can enjoy starboard side smoker alley or port side closed almost every day. as well as a fair amount of light coming through the windows which even if you use a coat hangar to clasp the "black out" curtains together will leave you with enough light to navigate your room at ease and no fear of stepping on anything or running into anything especially the fridge which even if you need one for medication good luck getting one. one lady who requested a fridge (which when booking they said was no problem) waited three days and when she finally confronted the french bloke she was angry he responded with i am not going to help you because you yelled at me. no news if her husband became ill or not but she cancelled her next cruise on the aria right there and then.
Tenders or lifeboats which ever you prefer are dropped at any place without a big enough port so enjoy a lovely 5 am wake up when they drop the noisy things outside your window and tie off ropes immediately beneath your window. i took photos a couple of times this happened and the manager refused to accept it. there was barely any light on the horizon but i was lying because all the crew member responsible for the tenders are lazy and only turn up around 6 or 7.
as for the cabins. most of the light switches work, the light covers are stained as are some of the decorative covers for the beds, which can include if your lucky lipstick or tears in pillow cases and sheets. my sister had poo stained underwear in her cabin upon entry and when she dropped it onto the reception desk it was ignored as if it did not matter.
the showers can come with a bath tub which if an elderly person attempts to use may have extreme difficulty. and trying to figure out the shower is about a 20 minute experiment due to faulty buttons and dodgy setups with no instructions. if you make a complaint about this you are promptly treated like a moron for not knowing that the cabin boy/cleaner should have shown you .... and the 22 other cabins he was responsible for. you need to start the water running, press the button as many times as it takes for it to change to the shower head, then pull back on the switch on the other tap to add hot water sounds easy but try to figure it out when the taps go opposite directions and the button to switch from tub to shower head works occasionally. Oh and don't forget to tighten the fittings to stop the hot water jetting from the fixtures to your privates (your welcome) and don't mind the rust.
the room comes with a tv and dvd player. the adds look and sound beautiful, the movies which repeat all day alll four of them on 2 channels or the same 2 tv shows on a third channel will repeat after 4 days but it doesn't matter that they repeat it's so you can try to hear the parts you missed when the picture or sound stopped randomly or glitched badly. and no guide for times just watch the end of a movie you have or haven't seen and you'lll know a new one is about to start that you have probably seen. but avoid the torquay or the marquay because being that uncomfortable on the seats, which if you aren't in the front row can't show you more than a half screen and heads should be illegal. the torquay is freezing which made a few people leave, and even the projector shoots through peoples heads. almost forgot the marquee leaks too have fun with that.
if you would like to encourage binge drinking you can grab the 79 dollars a day pack which must be bought on in the first 48 hrs and is for the entire 10 days including disembarkation day. while the drinks are expensive, unless you plan to drinks consistently all day or maybe just 8 cocktails at night because you can only order drinks up 11 dollars in value, cocktails are 11,12 or 16 dollars. you are going to be having difficulty making it worth your while. the soft drink package is more reasonable at 7 dollars a day, if you ask for less ice you can get lucky with only half to three quarters of the glass full with ice. you cannot get a can of softdrink unless you pay $3.50 on top of the package which is meant to be unlimited softdrink. if you go to a bar you can get flat coke from a can that has been sitting on the bench for no one knows how long or from the tap with a ridiculous amount of ice.
if you use the cruise control site don't worry about the on ship parties, for the 2 weeks prior to the cruise it probably won't show you where you are going or what is available. apparently there is another app that had the correct info but P&O failed to inform us. consequently we missed 5 separate dress up nights which makes you feel really good to be the odd one out especially the next morning when people ask why you didn't show and you get to see the pictures and hear the stories.
the laundromat fees apply, but 1 of the 3 washing machine and 1 of the 3 dryers were broken the whole trip.
the walkways between cabins are wide enough to walk past people but if you follow anyone in a wheelchair watch and be amazed as they have to bash against the cleaners carts while staff members watch including one of the managers, when i offered to help the man he said it was ok he was used to it now.
and the bloke on reception the one with unending empathy lol, good luck getting change from him. he refused to hand out smaller denominations even though he had tens of thousands worth (from the managers mouth there was more than enough for everyone on board to take hundreds in 5s every place we stopped)
do you enjoy the view from the front of the vessel? well No your not able to go there.
aircon is dodgy in some rooms
power cords aren't taped down even if they have a large blower out for days trying to dry the soaked carpet in the pantry and on the stair cases.
entertainment - well if you enjoy listening to music all night you are going to love this cruise if you wan't to do anything else the very limited options will leave you bored to the point of falling asleep and yawning on sea days. at least on port days you can leave the ship. same musicians for 10 nights, tennis and basketball courts are immediately over the pantry.
the duty free shops on board are a joke. some items are 4 times the price. but a few are normally priced i don't think i found anything that was cheaper than it should have been.
breakfast drink options for free are orange juice and apple juice or tea and coffee. lunch is water or tea and coffee and dinner is water or tea and coffee.
if you don't like spicy food prepare to eat the same thing day and night.
if you frighten easily beware the ceiling on the 11th floor no warning when they move it open or close there will be screaming and people jump or tremble visibly. entertaining for some.
if you want to avoid the children do not rely on the youth security. never around when you need them and when a kid finally has a fatal accident don't be surprised. i dread the thought but if it isn't stated it will be ignored.
the machines to check how much money you've spent sometimes work. one was out of order for days but not surprised if you don't know what you spend how can you be careful.
the shore tours are much cheaper on the islands in vanuatu, do not pay for snorkeling tours on mystery island you can do it anywhere and the glass bottom kayaks are just pespex tubs and are terrible to use. the people running them are great though and the people in vanuatu are very nice and friendly almost beyond belief.
atv and aquaquad/vego are amazing on villa, the off road buggies are good in the wet but fairly slow in the dry. you should bring goggles for both glasses do not cut it.
if you get a cab in villa they will take you around the island for a cheap price. feel free to pay a little more for the cab as the buses only leave when full and take you to the more expensive places. with no warning that you may have to pay to use the toilets which are just holes in the ground.
nomeau new caledonia is an absolute hole, like the valley at 3 in the morning unless you take the tchou tchou express or some other tour of the island it will be unpleasant and the general white population are very rude. if we had been informed better we would have definitely taken a tour out of the dock area to the main city and beaches.
mare new caledonia, you can go for a walk to the left of the dock looking at it from the water and find i nice secluded but small beach other wise you have to pay 9.50 for the dodgiest bus/coaches i have ever seen. filthy with windows rusted to the point of almost falling out. seat belts held by wire.
expect great service from most of the underpaid waiters and cleaners except in the restaurant where they may throw knives and forks at you if you tell them your steak is cold or solid. and forget the standards for steak the medium rare is rare and the medium is medium rare etc. if you order a drink before the entree that isn't alcoholic you may wait until after desert.
the entertainers in general are very fun and outgoing some more than others.
2 comedy shows and one magic/singing show in 10 days the rest were dance performances which if you don't like them mean nothing to do. the movies shown in the theaters were on the tv at least 2 separate days for half the day
if you have complaints write them down and keep a copy because you won't get yours back. do not hesitate to share them you will not be alone.
also repairs to the ship happen almost constantly trying to remove large amounts of rust or just painting over some of it(i couldn't believe my eyes and keep telling myself it must have rust converter in it) doors, lights, elevators, the nozzles for the fire system. leaks pests, broken or missing railings all need repairs, 1.5 cm x 6 cm signs to let you know a door or railing have been coated in varnish. dents, missing pieces of wall trim, broken floor covering.
if you want to book a cruise on a ship that makes you feel like your in a cheap motel with crappy food where everything is crazily expensive. this is for you! Read Less